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Healthcare Basics for Albertans

Resources

Important Phone Numbers​​​​

911 

If you have an emergency and need help right now, call 911 or go to the nearest Emergency Department or Urgent Care Centre.

811 

For 24/7 nurse advice and general health information, call Health Link at 811.

healthcare-locator ​Find Healthcare

Search for healthcare by Hospitals & Facilities or
​Programs & Services.

find a provider

Find Healthcare Providers

Search for a family doctor
or other healthcare ​providers.


 

Have you ever wondered what resources are available to you? Do you have questions that can’t wait until you see your doctor? What if your child is sick and you don’t know if you should take them to emergency or not?

In this section, you’ll learn about the 7 healthcare resources that are part of Alberta's healthcare system. More details about resources and how to connect with the healthcare you need will be in the next module called “Finding My Way”. This second module​ will be posted to this site as soon as it is ready.

And if you want to​ find out more about your health, medicines you take, or tests you need, explore MyHealth.Alberta.ca for easy-to-understand health information and tools made for Albertans.

​​​​​

Select a resource below to learn more.



you-and-family

You and Your Family

You and your family are the most important healthcare resource. No one can understand what kind of healthcare you need without you. It doesn’t matter if you’re:

  • being healthy
  • getting better
  • living with an illness or disease
  • or at the end of life

Your questions, how you describe what’s wrong, and what you tell healthcare providers is what’s most important. This is how you and your healthcare partners work together to decide the type of care you need and how best to help you.

Go back to learn about other resources.​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​


government-resources

Government Resources

The Government of Alberta is linked to many resources that provide healthcare to you and your family.

Alberta Health is the department of the Government of Alberta that is responsible for the healthcare system in Alberta. The resources that Alberta Health provides include:

  • health laws, regulations, rules, and bylaws that affect the health of Albertans
  • health funding
  • the Alberta Health Care Insurance Plan

To find out more about what is covered by your Alberta Personal Health Card click on the links below:

Alberta Health Services (AHS) delivers healthcare services to Albertans on behalf of the Government of Alberta. Alberta Health Services delivers healthcare in hospitals and community health centres and also provides resources that include:

  • health information for Albertans and healthcare providers (MyHealth.Alberta.ca)
  • help in finding a doctor or healthcare services
  • links to travel and immunization services
  • travel advisories from Health Canada
  • nurse advice and health information line (Health Link 811)

Health Quality Council of Alberta (HQCA) measures and monitors how well the healthcare system is working. The Health Quality Council of Alberta also works with other health system partners on behalf of Albertans to make the safety and quality of healthcare better. Resources they offer are:

  • surveys of Albertans about their experiences with the healthcare system
  • go-to resource for reliable information about how our healthcare system is doing
  • reviews and recommendations focused on improving safety and health service quality in the healthcare system
  • resources and practical tools to help healthcare providers and teams

Alberta Health Advocates provides information about the Alberta Health Charter and patients’ rights. The Alberta Health Charter lets you know what you can expect from healthcare providers and what will be expected from you. Resources that the Advocates provide include:

  • helping people learn about their rights
  • help to find someone who can listen to your complaints or concerns about your healthcare

Go back to learn about other resources.


private-resources

Private Resources

There are lots of private healthcare resources in Alberta. Private means not covered under your Alberta Personal Health Card. You can find many of them when you do an internet search using Google or other search engines. Use words such as “healthcare”, “Alberta”, and “find a doctor” to help find what you are looking for. You can also search by the name of certain professions (such as physiotherapist or dentist) or by the name of a clinic. You can also call 811 and talk to an Information Specialist who can help you find what you’re looking for.

When you search for information on the internet, it doesn’t mean that the information that comes up is the best information available. Read the information careful​​ly and compare it with other sources to help you decide what you can trust and is accurate.

Go back to learn about other resources.


public-resources

Public Resources

To help find public healthcare resources available to you visit the Alberta Health Services website. Additional resources can be found on the Alberta Health website. A provincial online directory, Inform Alberta, can also help you find healthcare services and resources based on you where you live.

Go back to learn about other resources.


professional

Professional Resources

Each health profession has a website that gives more information on who they are and what they do.

You can search Google or other search engines for information on professional colleges, health associations, healthcare, regulatory bodies, or professions to find out more about health professions in Alberta. You can also search by the name of a profession in the search box, such as “registered nurses”.

You can find medical specialists on MyHealth.Alberta.ca here.

Go back to learn about other resources.


edu-research-resources

Education and Research Resources

You can search Google or other search engines to find information on Education and Research healthcare resources. Try using words like “education in Alberta”, “post-secondary”, “research” or search by the names of universities or colleges in Alberta to find what you are looking for. Some examples of education and research resources in Alberta include:

Go back to learn about other resources.


non-profit-resources

Non-Profit Resources​

There are many non-profit healthcare resources and organizations in Alberta such as Covenant Foundation and Calgary Health Trust. You can find them by ​searching on Google or other search engines. Try using words like “non-profit”, “healthcare”, “Alberta”, “foundations”, or “charities” to find what you’re looking for. If you know the name of the organization, enter the actual name into the search box.

When you search for information on the internet, it doesn’t mean that the information that comes up is the best information available. Read the information carefully and compare it with other sources to help you decide what you can trust and is accurate.

Go back to learn about other resources.​​​​​​​​​​​​​​​​​​​​​

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