How do I get services in Edmonton Zone?

In the Edmonton Zone, you have many options for where to get palliative and end of life care:

• your home
• a hospital
• a continuing care centre
• a hospice

Talk to your family and your health care team about what’s important to you and where you’d like to be at this time in your illness. Your choice may change as your illness changes, and you can get palliative and end of life care at any time.

Palliative Home Care

Call 780-496-1300 to learn more about palliative home care in the Edmonton Zone.

Palliative Services in Hospitals

You need a referral from a health care professional to get palliative care services in hospitals. Tell your health care team that you would like a referral to the in-hospital Palliative Care Consult Service.

Palliative Services in Long Term Care and Supported Living Facilities

You need a referral from a health care professional to get palliative care services in long term care and supported living facilities. Tell your health care team that you would like a referral to the Palliative Care Consult Service.

How do I get services in North Zone?

In the North Zone, you have many options for where to get palliative and end of life care:

• your home
• a hospital
• a hospice
• a long-term care centre or supported living facility

Talk to your family and your health care team about what’s important to you and where you’d like to be at this time in your illness. Your choice may change as your illness changes, and you can get palliative and end of life care at any time.

Palliative Home Care or Palliative Care Services in Long Term Care and Supported Living Facilities

Call 1-855-371-4122 to find out what palliative care services are in your North Zone community.

Palliative Care in Hospitals

Talk to your doctor or health care provider if you would like to know more about the end of life care services in your North Zone community.

Hospice Care

There is a hospice in Grande Prairie called Points West Living. You need a referral to use this service.

Call 780-357-5700.

How do I get services in the Central Zone?

In the Central Zone, you have many options for where to get palliative and end of life care:

• your home
• a hospital
• a hospice or a long-term care centre
• assisted living facility or group home

Talk to your family and your health care team about what’s important to you and where you’d like to be at this time in your illness. Your choice may change as your illness changes, and you can get palliative and end of life care at any time.

Palliative Home Care

Ask your family doctor to fill out a referral to palliative home care.

You can call 1-855-371-4122 to find out more.

Palliative Care Services in Hospital, Long Term Care, and Supported Living Facilities

Ask your local family doctor to fill out a referral to see a palliative care specialist.

You can call 1-855-371-4122 to find out more.

Psychological Services at the Central Alberta Cancer Centre or Red Deer Regional Hospital Centre

People dealing with end of life issues, grief, and loss of a loved one can get support and counselling. Call 403-343-4832.

Hospice Care

The Red Deer Hospice Society gives physical, social, emotional, and spiritual care in a community-based, home-like setting for people who are dying and for their loved ones.

How do I get services in the Calgary Zone?

In the Calgary Zone, you have many options for where to get palliative and end of life care and bereavement services.

Palliative Care Consult Service

Palliative Care Consult Teams are available to give expert advice for complex issues in all settings of care in the Calgary Zone. Doctor and nurse specialists, and sometimes other health care professionals such as social workers, are members of these teams.

In the City of Calgary, there is a Palliative Care Consult Team that serves:

• each hospital
• Tom Baker Cancer Center
• Home Care
• Continuing Care and Supportive Living sites

Outside the City of Calgary, there is a Rural Palliative Care Consult Team that serves patients, families, and staff in all care settings within the rural areas. In addition, at each Calgary Zone hospice there is a palliative care doctor who provides consultation as needed.

You need a referral from a health care professional to be seen by a Palliative Care Consult Team. You can tell your health care team you would like a referral to the Palliative Care Consult Service. They will make this referral for you if needed.

Learn more about the Palliative Care Consult Service

Palliative Home Care

• If you live in Calgary: Ask your family doctor or health care provider to refer you to general home care. Or you can call 403-943-1920 to refer yourself for general home care. Your home care team will refer you to palliative home care and/or the Palliative Care Consult Service (urban) if needed.
• If you live outside of Calgary: Ask your family doctor or health care provider to refer you to home care. Your doctor or the home care team (with your doctor’s approval) will refer you to the Rural Palliative Care Consult Service if needed.

Learn more information about Palliative Home Care

Hospice

The Calgary Zone has 7 community residential hospices. They provide palliative care 24/7 in a home-like setting to people with life-limiting illnesses. The goals of care are focused on comfort and quality of life.

Tell your health care provider you would like to know more about hospice or ask for a Calgary Zone hospice brochure. You may also call the Palliative Care Consult Service at 403-944-2304.

Grief Support

The AHS Calgary Zone Grief Support Program offers grief counselling to adults 18 years and older who are grieving the death of someone in their life. The program offers individual or group education sessions. You can call the program at 403-955-8011.

Learn more about Grief Support

How do I get services in the South Zone?

In the South Zone, you have many options for where to get palliative and end of life care:

• your home
• a hospital
• a continuing care centre

Talk to your family and your health care team about what’s important to you and where you’d like to be at this time in your illness. Your choice may change as your illness changes, and you can get palliative and end of life care at any time.

Palliative Home Care

Ask your family doctor to fill out a referral for general home care​ that may include palliative home care. Or you can call 403-388-6380 or (toll free) 1- 866-388-6380 to learn more.

The Symptom Control and Palliative Care Community Liaison Program helps to arrange palliative care services for people in the South Zone. Ask your family doctor to refer you.

Palliative Care Services in Hospitals

You need a referral from a health care professional to get palliative care services in hospital. Tell your health care team that you would like a referral to the in-hospital Palliative Care Team.

Palliative Care Services in Long Term Care and Supported Living Facilities

You need a referral from a health care professional to get palliative care services in long term care and supported living facilities. Tell your health care team that you would like a referral to the Palliative Care Team.