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Using MyHealth Records
Understanding MyHealth Records Tools

When you first log into MyHealth Records, your home page will show your recent lab test results, medicines, appointments, and immunizations. Click “Add New Display” to add other important health information to your home page. You can rearrange the boxes of your health information (called tools ) by clicking at the top of the tool and dragging it to a different area on the page. If you don’t want to see a certain tool on the home page, click the “x” in the top right-hand corner to remove it from the home page.

The Allergies tool lets you keep track of your allergies. You can add an allergy, type of allergic reaction (such as hives, rash, itching, or tongue and throat swelling, or vomiting), date and time of the reaction, what to do, and other important notes.

Click “Add New Item" to add an allergy.
Click on an allergy in the list to edit or delete it.

The Family History tool lets you track information about your family’s health history. Click “Add New Item” to add a family member, their relationship to you, their health condition, and other important notes.

Click on a family member in the list to edit or delete their health information. You can add more conditions for a family member when you choose them from the list, select edit, and then “Add conditions”.

The Immunizations tool helps you keep track of all your immunizations given through  public health services in Alberta. This information is updated each month. Contact eHealth Support Services at1-800-315-6028 if your information is wrong or not up-to-date.

Click “Add New Item” to add an immunization. You can note the date you had the immunization, when you need another dose (called the re-immunization due date), who gave the immunization (called the Administrator), and any other important notes.

Click on an immunization in the list to edit or delete it.

Alberta Immunization Records: Available Data

Alberta Immunizations List

 

The Medical Conditions tool lets you keep track of health conditions such as asthma, diabetes, and high blood pressure. Click “Add New Item” to add a medical condition, the date of diagnosis, treatments, and other important notes.

Click on a medical condition in the list to edit or delete it. If you no longer have a certain medical condition, click the "No longer have this medical condition” box.

You will see 2 sections in the Medicines tool.
When you start using MyHealth Records, the Alberta Netcare Prescription Medicines section will show your prescriptions for the last 18 months.

Updates to this section will depend on when the pharmacy adds your information to Alberta Netcare. This section will show your prescriptions up to 11:59 p.m. on the day before today. You can't change or edit this information. Contact eHealth Support Services at 1-800-315-6028 if your information doesn’t look right.

My Other Medicines lets you add other prescription medicines, over-the-counter medicines, and vitamin, mineral and herbal supplements . Click “Add New Item” to add a medicine, the date you started it, the strength (such as 500 mg), the dose (such as 1 pill or 2 drops), how often you take it (called frequency), and the route that you take it (such as by mouth. You can also add the date you stopped taking a medicine.

Click on a medicine in the list to edit or delete it.
Click the information icon  to find out more about a medicine .
For more information on medication labels see "How to read your medication label​".

You'll see a small information icon close to the name of some medicines.  This information icon means there is a link to a drug information sheet for this medicine.  Click on the row and the form that comes up has the link.

For more information on medicine labels see How to read your medication label.

The Procedures tool lets you keep track of your health procedures, such as tests or surgery. Click “Add New Item” to add a procedure. You can note the date and time of a past or upcoming procedure and the healthcare provider that did it. You can also note where the procedure was done, your result, where on your body you had the procedure, and other important notes.

Click on a procedure in the list to edit or delete it.

The Appointments tool can help you track your past and upcoming appointments.

Click “Add New Item” to add a new appointment.

You can edit or delete an appointment by clicking a row on the table.

There are 5 health journals to help you keep track of different types of information. To add new information to a journal, click the “Add New Item” button. You can edit and/or delete any values by clicking the desired row in the table.

Journal Types:

  • The Exercise Journal keeps track of your physical activity. An explanation of intensity on the page helps you decide how hard your exercise was.
  • The Health Notes Journal is a place for you to keep notes about your health or wellness. You can also attach and upload files to your notes.
  • The Diet Journal lets you enter what you eat and drink. You can also add the calories or nutrition information. To edit or delete the information you've entered, click on the row in the table.
  • The Mood Journal can be used to track your mood. You have to answer all the questions that have a "*" beside the question (they're mandatory). You can also add different times of the day after you've done your first entry by clicking on "Add new item". You can add your own questions: Choose the "Manage my fields" button, then "Add a new field." Add the new question in the field box. Choose the type of field of how you want to answer this (a text field, a checkbox, drop-down choices, a radio button list, or a slider scale).
  • The Sleep Journal can be used to track when you go to bed, when you wake up, and how well you sleep.

​The Diet Journal lets you track what you eat and drink. You can also add the serving size, number of servings, calories, and other nutritional information.

Click “Add New Item” to add a food or drink to your journal. Click on a food or drink in the list to edit or delete it.

​The Exercise Journal helps you keep track of your physical activity and how hard your body is working when you exercise.

Click “Add New Item” to add an exercise. Click on an exercise in the list to edit or delete it.

​The Health Journal Notes  lets you keep notes about your health and wellness.

Click “Add New Item” to add a note. Click “Attach a file” to upload a file to Notes. Click on a note in the list to edit or delete it.

Use the Height, Weight and BMI tool to track your height and weight and calculate your body mass index (BMI).

Click “Add New Item” to enter your height and weight on a specific date. Your height and weight will also show on the graphs below. You can change the unit of measurement and target weight range in the Settings and Preferences tool in Tools and Settings).

Click an item in the list to edit or delete it.

​The Mood Journal helps you track your mood. Click "Add New Item" to track your mood through stress signals  and the date and time of your mood. Click “Manage My Fields ”, then “Add New Field” to add your own stress signal or questions.

Field types include:

  • TextBox  lets you write a note about your mood.
  • Slider lets you use a scale to track your mood. (For example, you can choose 0 to 10 as the range. 0 can mean that you don’t have that mood and 10 can mean that mood is having a big impact on you).
  • RadioButton List lets you add options for your mood such as yes/no or often/sometimes/rarely.
  • DropDown lets you add options for your mood in a drop-down list such as yes/no or often/sometimes/rarely.
  • Combo  lets you add options for your mood in a drop-down list such as yes/no or often/sometimes/rarely.
  • CheckBox List l ets you add options for your mood such as yes/no or often/sometimes/rarely.

​The Sleep Journal helps you track your sleep, when you go to bed, when you wake up, and how well you sleep.

Click “Add New Item” to add a sleep session. Click on a sleep session in the list to edit or delete it.

The Appointments tool can help you track your past and upcoming appointments.

Click “Add New Item” to add a new appointment.

You can edit or delete an appointment by clicking a row on the table.

The Contacts tool helps you keep track of important contacts.

Click “Add New Item” to add a new contact. You can enter more than one phone number and email address. Click on a contact in this list to edit or delete it.

Connecting a device to MyHealth Records

You may already use a medical or fitness device to take readings like your blood pressure or track the number of steps you take each day. Connecting your device directly to MyHealth Records makes getting information into your health record a lot easier. When you add your information to MyHealth Records it is always protected.

MyHealth Records supports many medical and fitness devices. Check the list below to see if your device is supported. Devices not listed are not supported. If you try to use a device that isn't listed below, your information may not be added or the process may not work as expected.

To connect and transfer your readings and information from your device to your MyHealth Records account:

1) Create an online account for your device (for example, go to the Fitbit or Garmin website).

2) Log in to your MyHealth Records account.

3) Go to Tools and Settings.

4) Click Connected Devices.

5) Click Connect for the brand of your device (for example, if you have a Fitbit device, click Connect under the Fitbit category)

6) Follow the instructions.

Don't connect a device to more than one MyHealth Records accounts.

To disconnect your device from your MyHealth Records account:

Log in to your device account to remove access to MyHealth Records. For more information about disconnecting a device, see the connection and disconnection articles for the brand of your device.

1) What brands of medical and fitness devices does MyHealth Records support?
MyHealth Records supports:

  • Fitbit
  • Garmin
  • iHealth
  • Omron
  • Withings

2) Why did we choose these brands of devices?
We chose these brands because they are popular with consumers and their design meets our system needs.

3) Is my device information protected?
MyHealth Records can connect to certain third-party devices so information from your devices can be uploaded to MyHealth Records. Device providers such as Fitbit and Omron are owned and managed by third parties (someone other than MyHealth Records and you). Each device provider has its own privacy policy, end user license agreement and other terms and conditions. These terms and conditions explain how you can use your device and what other systems and software you can connect to. Other terms and conditions, including access to the third-party products, may be changed by third parties at any time so we can’t guarantee your continued access to the devices. Alberta Health has no way of knowing if third party companies follow data privacy laws or other specific laws and regulations. Choosing a third party device is your responsibility.

Mention of third parties and third-party products in any materials, documentation, advertising, or promotions from Alberta Health to you is for information purposes only. This does not mean we approve, support, or recommend a certain third party or third-party product. All information about a third-party product is given by the seller or supplier. All understandings, agreements, or warranties (if any) take place directly between the seller and the user. Use of a third-party device company within MyHealth Records does not mean the third-party device company approves of or supports us or any of our third-party ideas, websites, products, or services.

4) Do you store usernames and passwords to devices connected to MyHealth Records?
No. You need to log in to your device account when you first connect a device to MyHealth Records. MyHealth Records doesn‘t store your username or password. When your device is linked to your health record, you won’t need to use your device’s username and password again.

5) Can I remove or disconnect my device from MyHealth Records?
Yes. You can remove or disconnect your device from MyHealth Records by logging in to your device account and removing access to MyHealth Records. Please see the step-by-step instructions for removing or disconnecting specific devices from MyHealth Records:

6) Will more devices be added to MyHealth Records?
Yes. New devices will be added to MyHealth Records based on user feedback, device updates, and upgrades to MyHealth Records. We don’t have information at this time on when new devices will be added.

7) Can I add or delete a reading to MyHealth Records?
Yes. To add a reading, connect your device to MyHealth Records. Follow the steps in the Connecting, syncing or disconnecting your device to MyHealth Records instructions.

If your device is already connected to MyHealth Records:

1) Log in to your MyHealth Records Account.

2) Go to Tools and Settings.

3 )Click Connected Devices.

4) Click the 3 vertical dots of your device brand to get the more options menu.

5) Click Sync Now.

6) View your readings in the health journals or Results and Readings sections of MyHealth Records.

You can also enter readings yourself into MyHealth Records.

8) How do I edit information from my devices when I am in MyHealth Records?
You can’t edit information that you have uploaded to MyHealth Records from a device. You can edit information that you have entered yourself into MyHealth Records. To make changes to information from your device, log in to your device account and make edits there. Any edits that you make to information in your Fitbit, Garmin, iHealth, or Withings accounts may be sent to MyHealth Records once you sync your device. Changes you make to information in your Omron account are not sent to MyHealth Records.

9) Why do I not see information from my device in MyHealth Records?
Make sure you have synced your device with the device account on your mobile device (phone or tablet) or computer. After you sync your device to MyHealth Records, it may take 2 to 3 minutes for you to see information from your device. Your information will only be sent to MyHealth Records if you have given permission to (authorized) MyHealth Records to get your device information when you first connected your device. You can see the types of information you have authorized by opening Connected Devices in Tools and Settings, and then clicking on the 3 vertical dots to get the more options menu. You will see a window that shows you the types of information you have authorized and also lets you authorize MyHealth Records to get more information from your device.

10) What do I do if my readings (such as blood pressure and pulse readings, blood sugars, and insulin use readings) are red or outside my normal target range?
If you have concerns about your readings, please talk to your doctor or call Healthlink at 811.

Activity Tracker
  • Fitbit Ace
  • Fitbit Alta
  • Fitbit Alta HR
  • Fitbit Charge
  • Fitbit Charge 3
  • Fitbit Flex 2
  • Fitbit Ionic (smartwatch)
  • Fitbit Surge
  • Fitbit Versa (smartwatch)
  • Garmin Health Approach S20
  • Garmin Health Approach S60
  • Garmin Health Approach X40
  • Garmin Health D2 Bravo
  • Garmin Health D2 Charlie
  • Garmin Health D2 Delta
  • Garmin Health Desent MK1
  • Garmin Health Fenix 5
  • Garmin Health Fenix 5S Plus
  • Garmin Health Fenix Chronos
  • Garmin Health Forerunner 25
  • Garmin Health Forerunner 35
  • Garmin Health Forerunner 235
  • Garmin Health Forerunner 735XT
  • Garmin Health Forerunner 935
  • Garmin Health Quatix 5
  • Garmin Health Tactix Charlie
  • Garmin Health Vivoactive 3/3 music
  • Garmin Health Vivofit 4
  • Garmin Health Vivofit Jr.
  • Garmin Health Vivofit Jr. 2
  • Garmin Health Vivomove HR
  • Garmin Health Vivosmart 3
  • Garmin Health Vivosmart 4
  • Garmin Health Vivosport
  • iHealth Wave
  • Withings/Nokia Go
  • Withings/Nokia Steel
  • Withings/Nokia Steel HR

Blood Pressure

  • iHealth Clear
  • iHealth Ease
  • iHealth Feel
  • iHealth Sense
  • iHealth Track
  • iHealth View
  • Omron 7 Series Wireless Wrist
  • Omron 10 Series Wireless Wrist
  • Omron 7 Series Wireless Upper Arm
  • Omron 10 Series Wireless Upper Arm
  • Withings BPM

Glucometer

  • iHealth Align
  • iHealth Smart

Pulse Oximeter

  • iHealth Air

Scale

  • Fitbit Aria
  • Fitbit Aria 2
  • iHealth Core
  • iHealth Lite
  • Withings Body
  • Withings Body+
  • Withings Body Cardio

Sleep Tracker

  • Withings Sleep

​The Profile tool lets you manage your record. Profile shows your name, date of birth and gender. It also lets you see your record history, export your health information, share your record, and delete your record.

​Everybody has different health and wellness needs. Use the Settings and Preferences tool to customize MyHealth Records to meet your needs.

The Target Ranges section lets you reset standard target ranges or set personal target ranges for charts, graphs, and other tools.

The Preferred Units section lets you choose units of measurement for MyHealth Records.

The Preset Time Ranges section lets you set ranges for time periods during the day used by some MyHealth Records health tools such as Blood Sugars and Insulin Use.

​The Upload Files tool lets you upload files from your computer and save them to MyHealth Records. Click “Add New Item” and click “Browse” to find the file you want to upload. You can also add notes about the file. Click "Save" when you see your file in the File Name Box.

Click on a file in the list to open, edit it, or delete it.

​The Blood Oxygen tool allows you to enter your results when you test the levels of oxygen in your blood. To add a new result, click “Add New Item”. Your results will show in a graph so that you can track your blood oxygen over time. You can edit or delete information by clicking the desired row in the table.

The Blood Pressure and Pulse tool lets you track your blood pressure readings and pulse. Click “Add New Item" to add a blood pressure or pulse reading. For blood pressure, the systolic pressure is the top number and the diastolic pressure is the bottom number. You will see your blood pressure readings on the graphs above and in the list below. If your blood pressure reading is in your target normal range you'll see a green dot beside the number. If it's high or low, you'll see a red dot beside the number.

You can set or change your target normal blood pressure range by choosing Settings and Preferences in Tools and Settings. Talk to your healthcare provider about what your target blood pressure range should be.

Click on a blood pressure or pulse reading in the list to edit or delete it.

You will see 3 sections in the Blood Sugars and Insulin Use Tool.

Blood Sugars lets you keep track of your blood sugar level. Click “Add New Item" to add a blood sugar level reading. Pick the unit of measurement and add the date of the reading. 

My Insulin Information helps you track the type of insulin you use. You need to update this section if you want to use the Insulin Use section.

Insulin Use lets you keep track of your insulin use. To use this section you have to first update the My Insulin Information section above. Click “Add New Item” to add a dose of insulin.

Click on an item in a list to edit or delete it.

When you start using MyHealth Records, the Lab Results tool will show your lab test results for the last 18 months from Alberta Netcare. This information updates each time you log into MyHealth Records. Contact eHealth Support Services at1-800-315-6028 if your information doesn’t look right.

You can sort your results by clicking on the top column headings (collection date and time, lab order, test name, abnormality, status, ordered by). Sorting results will let you compare results over time.

Talk to your healthcare provider if you have questions about your lab test results.

You may not be able to see all your lab results. The following is a list of lab tests that you can see in MyHealth Records.

Available Lab Results from Alberta Netcare: 

Lab Test Result​ Na​​me​ ​​ Alternate Name
Alanine Aminotransferase (ALT)
Albumin
Albumin/Creatinine, Urine
Albumin Excretion Rate
Alkaline Phosphatase (ALP)
APTTPartial Thromboplastin Time [PTT]
Aspartate Aminotransferase (AST)
Bilirubin, Total
Calcium
Carbon Dioxide
Chloride
Cholesterol
Cholesterol In HDL
Cholesterol In LDL; Calculated
Cholesterol Non HDL
Complete Blood Count (CBC) (Panel) Complete Blood Count & Differential
- Hematocrit
- Hemoglobin
- Leukocytes
​White Cell Count
- MCV
​Mean Cell Volume
- Platelets
- CBC Differential Components
  • Basophils​
  • Eosinophils
  • Granulocytes
  • Lymphocytes
  • Mixed Cells
  • Monocytes
  • Neutrophils
Creatinine 
Ferritin
Glomerular Filtration Rate, Estimated 
Glucose
Glucose Fasting Fasting Blood Sugar
​​HbA1c/Total HemoglobinHemoglobin A1C
INR
Iron
Iron Binding Capacity
Iron/Iron binding capacity. Total Transferrin Saturation
Iron Saturation
Microalbumin; Urine
Phosphate
Protein
Sodium
T4 Free
Thyroid Stimulating Hormone (TSH)
Triglyceride
​​​​​​Urea​
Urinalysis (Panel) Urine Tests
- Appearance; Urine
- Clarity; Urine
- Colour; Urine
- Erythrocytes, Urine
​Red ​Blood cells in Urine; Blood in Urine
- Glucose; Urine
- Hemoglobin, Urine
​Red ​Blood cells in Urine; Blood in Urine
- Ketones; Urine
- Leukocytes; Urine
​White ​Blood cells in Urine
- Nitrite
- PH; Urine
- Protein; Urine
- Specific Gravity; Urine
​​

Why do you only include certain lab tests?
The lab test results available in MyHealth Records were chosen by doctors and public advisory groups across Alberta. They include the most common lab tests. Lab tests results are updated on MyHealth Records as soon as they're ready.

Will other lab test results be available in MyHealth Records?
Other types of lab test results may be added in the future.

What do I do if I think a lab test result is wrong?
If you think a lab test result is wrong, contact the doctor who ordered the test. If the doctor says the lab test result is wrong, call eHealth Support Services at 1-800-315-6028.

What do I do if I see a lab test result that isn't mine?
Please call eHealth Support Services at 1-800-315-6028.

Can I add notes to my lab results?
No, you can’t add notes to lab test results.

Can I add or delete a lab test result?
No, lab test results can’t be added, edited, or deleted.

To report an issue please call eHealth Support Services at:
1-800-315-6028
eHealth Support Services can't answer questions about symptoms.
For a medical emergency, call 911 right away.
For 24/7 nurse advice and general health information, call Health Link at 811.