Health Information and Tools
Search all help topics
Finding what you are looking for
Using search effectively
Understanding search results
Improving search results
Using advanced search
Setting Up MyHealth Records
Who can use MyHealth Records?
How do I set-up MyHealth Records?
Account Set-up Guide
Account Set-up Problems
Gender X (Unspecified)
What is Alberta Netcare?
Managing your MyHealth Records Account
Closing Your Account
Saving your health information
Closing your account
Browsers and operating systems
Software you might need (Plugins)
Problems with Tools
How often is new information added to my record?
I don't see all the medicines I take
What if I think my information is wrong?
Understanding health content
Types of content
Other Interactive tools
Patient care handouts
Medication info sheets
Test and treatment guides
Programs & services
Content we do not have
Using MyHealth Records
Understanding MyHealth Records Tools
Health Journal Notes
Height, Weight and BMI
Tools and Settings
Medical and Fitness Devices
Medical and Fitness Devices - FAQs
Settings and Preferences
Results and Readings
Blood Pressure & Pulse
Blood Sugars and Insulin Use
Lab Results FAQ
Getting information into your MyHealth Records
Sorting Information in Tables
Understanding security & privacy
Access to my information
Who can access my record?
Seeing who has accessed or changed my record
Reporting security or privacy issues
Your information is secure
Your information is private
Removing your information
How to keep your information private and secure
How to keep your information safe
Printing or sharing information from MyHealth Records
Understanding the usage agreement
Consenting to use MyHealth Records
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To report an issue please call eHealth Support Services at:
eHealth Support Services can't answer questions about symptoms.
For a medical emergency, call 911 right away.
For 24/7 nurse advice and general health information, call Health Link at 811.
Important Phone Numbers
Frequently Asked Questions
Government of Alberta.
Terms & Conditions