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 General Information

Environmental Public Health - Safe Food at High Prairie Health Complex

Works to prevent food poisoning (also called food borne illness) in Alberta by investigating food-related complaints and providing food safety information and education to facility staff and the public.

Accessibility

Wheel chair access available.

Service hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

This is not a drop in service. Please call for information between the listed hours

Address

5101 38 Street
High Prairie Alberta
T0G 1E0

Telephone

780-523-6450 (Call for inspector availability)

Fax

780-523-6458

Website

Getting there

Wayfinding information not currently available.

 Other services

Service hours

Closed for lunch 12:00pm – 1:00pm.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Addiction and Mental Health - Adult and Youth Intake

Brief screening for addiction and mental health issues and referral to most appropriate services and supports.

Telephone

780-523-6490

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Multiple Languages

Yes
View more information...

Addiction and Mental Health - Opioid Dependency Program

Provides methadone or Suboxone® maintenance treatment in an outpatient setting. Patients are stabilized on methadone or suboxone under close medical supervision and evaluation of response to medication.

When they are properly prescribed and dispensed, a person on either medication is able to function normally with no drowsiness and no withdrawal symptoms. When taken as prescribed, both methadone and suboxone are safe medications and can be taken over a long term.

Services available may include:

  • ongoing support and monitoring (e.g. prescription management, medical follow up, urine testing, counselling and treatment planning)
  • health, safety and risk reduction teaching and management
  • source of information and expertise for community stakeholders on Opioid Agonist Treatment and suboxone
  • links to community pharmacists
  • links to other addictions treatment services
  • links to other social and health support systems
  • hepatitis and HIV screening

Services are voluntary and confidential.

For more information, visit our website

Looking for additional Addiction & Mental Health (AMH) services visit AMH Programs & Services.

Telephone

780-536-2136

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Provides treatment for opioid use disorder by providing the following:

  • medication management
  • oral opioid agonist treatment
  • psychosocial support

Wait times

1 Months

Fees

Dispensing fees payable to patient's assigned pharmacy.



Fee Reductions

Client's Health and Benefit Plan or other prescription coverage, Alberta Works (if eligible).

View more information...

Addiction Services - Prevention

Provides prevention services for individuals, groups, schools,communities, and workplaces.

The focus of our prevention services is to raise awareness and understanding of alcohol, tobacco, other drug and gambling related issues.

Working closely with local groups, agencies, schools and employers provide support to projects aimed at mobilizing the community to prevent and address these issues.

Resources packages targeting children, youth, seniors, the workplace and parents are available to group facilitators and teachers.

Training and consultation services are available to professionals working with people who experience alcohol, gambling and other drug related issues.

Telephone

780-523-6490

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Adult Mental Health Treatment Services

Provides individual, couples, group or family therapy to adults:

  • who are suicidal or at risk for suicide
  • who have an Axis I diagnosis
  • who are experiencing a significant impairment in functioning meaning that they are not able to carry out daily activities of living

Clients initially speak with an intake therapist who determines eligibility, risk and urgency. They connect the client with the most appropriate mental health program or refer clients to an appropriate community agency.

The assigned therapist establishes treatment goals with the client based on symptoms and the clients identified goals.

Therapists work collaboratively with family physicians and may refer clients to a psychiatrist, if necessary.

Telephone

780-523-6490

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Client can self refer. Referrals are accepted from family physicians and other health care providers but not from third parties- eg spouse, employer etc.

Eligibility

Adults 18 years of age and older.

Wait times

Varies depending upon risk and urgency and also varies by community.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Adult Short Term Mental Health Services

Talk therapy for individuals who have a mental health diagnosis / issue.

For more information see Group Service Options

Telephone

780-523-6490

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Adults 18 years and older who:

  • have a diagnosis or symptoms of a mental health problem
  • are not actively psychotic
  • have no significant cognitive deficits.

 

We do not provide couples counselling or bereavment services

Wait times

6 Months

Alberta Aids to Daily Living Program | 780-422-0968, 780-427-0731, 780-523-6450

Wait Times

Yes
View more information...

Alberta Aids to Daily Living Program

Due to COVID-19, service times may vary. Call to confirm.

This Government of Alberta funded program assesses people for funding for benefits like wheelchairs, walkers, bathing equipment, wound supplies, and compression stockings.

Telephone

780-422-0968, 780-427-0731, 780-523-6450

Wait times

Referrals are on a first-come, first-served basis.

Fees

If eligible, AADL is a cost-share program. Clients pay 25% of the cost up to maximum of $500 per family per benefit year (July 1 to June 30).



Fee Reductions

Low-income families can apply for cost exemption. Clients are 100% responsible for any upgrades.

Service hours

Closed from 12:00 pm to 1:00 pm Monday to Friday.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Assertive Outreach Services

A range of supports are provided to persons living with severe and persistent mental illness while they are living in the community and whenever possible, while they are an inpatient.

A qualified team of health professionals offer:

  • assessment
  • counselling/therapy
  • medication Management
  • crisis Intervention
  • education
  • advocacy and liaison
  • problem solving
  • goal Setting
  • social and recreational activities
  • budgeting
  • shopping
  • housing
  • legal Issues
  • community access
  • education or employment

Services are individualized, focused on recovery, and based on the principles of Psychosocial Rehabilitation (PSR) to assist with various areas of community living.

Telephone

780-624-6151

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Individuals can be referred by:

  • self
  • physicians, psychiatrists
  • family or community members or
  • hospitals / health care providers

Although someone else may refer individuals, participation is voluntary and individuals have the right to refuse service.

Eligibility

For people ages 18 or older but referring doctors can call if they have someone younger than 18 with early psychosis.

 .

Wait times

An estimated wait time will be provided at the time of appointment booking.

Breastfeeding Clinic | 780-523-6450

Multiple Languages

Yes
View more information...

Breastfeeding Clinic

Free service that supports breastfeeding mothers and mothers with breastfeeding issues due to:

  • not making enough milk
  • plugged ducts
  • mastitis
  • thrush
  • latching issues
  • poor infant weight gain
  • breast reduction surgery
  • adoptive nursing

Telephone

780-523-6450

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Breastfeeding women

Fees

Fees may apply for breast pumps

Cafeteria Services | 780-523-6440

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Cafeteria Services

Cafeteria services offer food and beverages at Alberta Health Services facilities. Catering services and vending machines are available at some sites. Each cafeteria services site team is dedicated to creating great food, inspiring healthy eating, and providing outstanding customer service to support the health of Albertans.

 

**Please note hours of operation may vary from site to site.

Telephone

780-523-6440

Service Hours

Monday: 9:00 am - 3:30 pm.
Tuesday: 9:00 am - 3:30 pm.
Wednesday: 9:00 am - 3:30 pm.
Thursday: 9:00 am - 3:30 pm.
Friday: 9:00 am - 3:30 pm.

Fees

Food is available for purchase.

Car Seat Safety | 780-523-6450

Multiple Languages

Yes
View more information...

Car Seat Safety

If you need assistance with your child safety seat, please refer to the child safety seat owner’s manual and the appropriate YES Test available at Health Link.

For more information on rear facing / forward facing car seats, booster seats and Transport Canada public notices on child restraint systems (recalls), visit our website.

Telephone

780-523-6450

Service language options

Languages other than English in which this service may be delivered.

Service hours

Closed on Statutory holidays

Referral Needed

Yes
View more information...

Cardiac Diagnostics - Ambulatory Blood Pressure Monitoring

Offers blood pressure monitoring while you do your regular daily activities.

Telephone

780-536-2126

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Referral Needed

A doctor referral is needed, which includes a faxed referral form.

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Cardiac Diagnostics - Event Recording

This service provides a record of your electrocardiogram (ECG) when you have fast or slow heart beats, or feel dizzy.

Telephone

780-536-2126

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Professional referral required.

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Cardiac Diagnostics - Holter Monitoring

Provides Holther monitoring, which checks the electrical activity of the heart to look for abnormal heart rhythms.

Telephone

780-536-2126

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

A doctor referral is needed which includes a faxed referral form.

Referral form

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Children's Mental Health Services

Treatment is provided using a variety of interventions to children who experience

  • mood problems with impairment in functioning (health, learning, family, socialization)
  • anxiety problems with impairment in functioning (health, learning, family, socialization)
  • trauma-related experiences with impairment in functioning (health, learning, family, socialization)
  • suicidal behaviour
  • psychosis
  • complex social, emotional, behavioral problems should be screened in as case coordination and referral may be required. These may include children with Pervasive Developmental Disorder, complex trauma, Fetal Alcohol Spectrum disorder etc.
  • behavioral issues that are significant and present in multiple settings, consider assessment before referral to other agencies. These externalizing behaviors may be a sign of mood or anxiety disorders

Children who would be referred to other health care services or community agencies for a first intervention include:

  • diagnosis for pervasive developmental disorders, should be referred to the family physician or other specialist assessment
  • tic disorders and tourettes would be referred to family physician for specialist referral
  • grief, separation and loss without associated functional impairment. The initial referral would be to school based or school linked services or to a community resource if available and/or to a walk in clinic where this service exists when some impairment is identified
  • referrals related to disorder eating should be referred to physician and dietitian for follow up. Staff may be involved in case conferencing and planning for services
  • substance use problems are referred to Addiction Services where substance use is primary
  • psychoeducational and learning assessments will be referred to Education. Some clinics may have a wider range of services available. The assigned therapist will discuss available services with the client

Telephone

780-523-6490

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Referral is needed

  • Appointments should be made by the child's parents or guardians
  • Referrals are accepted from family physicians. Some youth schedule appointments for themselves
  • Third party referrals are not generally accepted

Eligibility

For children and youth under 18 years

Wait times

Clinics attempt to schedule children and youth to see a therapist within 24 hours, 14 days or 30 days depending upon symptoms, urgency and risk.

An estimated wait time will be provided at the time of appointment booking.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Communication Development Services

Helps preschool children with:

  • trouble understanding or using speech
  • making speech sounds correctly
  • language development problems
  • stuttering
  • feeding or swallowing problems
  • voice problems

Works with other healthcare providers as needed. Services are offered at community health centres, preschools, and in the home.

Telephone

780-523-6450

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Children 5 years and younger that are not accessing other publicly funded SLP service.

Wait times

An estimated wait time will be provided at the time of appointment booking.

View more information...

Community Health and Wellness Clinic

This service offers the patient access to:

  • screening
  • assessments
  • as well as other indicators of potential health problems
  • focuses on promoting health and disease / injury prevention

Telephone

780-523-2868

Service Hours

Monday: 9:00 am - 5:00 pm.
Tuesday: 9:00 am - 5:00 pm.
Wednesday: 9:00 am - 5:00 pm.
Thursday: 9:00 am - 5:00 pm.
Friday: 9:00 am - 5:00 pm.

Fees

Drivers Medical form completed for insurance purposes.

Community Health Centres | 780-523-6450

View more information...

Community Health Centres

Services include immunization and public health nursing.

Telephone

780-523-6450

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Fees

Depending on what service is being accessed.

Computed Tomography | 780-523-6440

Wait Times

Yes

Multiple Languages

Yes
View more information...

Computed Tomography

Computed tomography, also known as "CT Scan" or "CAT Scan", is when pictures of the body are taken using radiation and computer-enhanced imaging.

Telephone

780-523-6440

Service Hours

Sunday: 8:00 am - 12:15 pm.
Monday: 8:00 am - 6:00 pm.
Tuesday: 8:00 am - 6:00 pm.
Wednesday: 8:00 am - 6:00 pm.
Thursday: 8:00 am - 6:00 pm.
Friday: 8:00 am - 6:00 pm.
Saturday: 8:00 am - 12:15 pm.

Service language options

Languages other than English in which this service may be delivered.

A language line is available, but requests need to be made before tests are scheduled.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Continuing Care Services | 780-523-6470

Service hours

Continuing Care Access phone number available Monday to Friday 8:15 a.m. to 8:15 p.m. and Saturday, Sunday and Holidays 9:00 a.m. to 5:15 p.m.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Continuing Care Services

Albertans who would like to schedule a visit at participating continuing care sites can visit AHS.ca/ccvisit

Provides long-term residential care for people who can no longer live at home or in an assisted living centre.

Other services within the program may include:

  • access coordinator
  • adult day support
  • community care (formerly home care)
  • dementia care
  • foot care clinic
  • nutrition services
  • palliative and end of life care
  • respite care

Telephone

780-523-6470

Service Hours

Monday: 8:15 am - 4:30 pm.
Tuesday: 8:15 am - 4:30 pm.
Wednesday: 8:15 am - 4:30 pm.
Thursday: 8:15 am - 4:30 pm.
Friday: 8:15 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

Waiting times vary depending on the centre.

Fees

Fees vary depending on the centre and services needed.



Fee Reductions

Diabetes Management | 780-536-2126

Multiple Languages

Yes
View more information...

Diabetes Management

Offers education and support for people who have diabetes or are at risk of developing diabetes, including:

  • staying well
  • information on diabetes / pre-diabetes
  • how to manage diabetes

Group classes and individual appointments are offered on:

  • type 1 diabetes
  • type 2 diabetes
  • gestational diabetes (and pre-gestational diabetes)
  • being high-risk for diabetes

In person or virtual (telephone or Zoom) appointments are available.

Telephone

780-536-2126

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Early Childhood Intervention Program | 780-523-6450 ext. 6554

Wait Times

Yes

Multiple Languages

Yes
View more information...

Early Childhood Intervention Program

The program provides navigation, education,support and information for families of children from birth to 5 years in many settings and locations; clinic, family's home (if needed), playgroups, and in the community.

Works with families concerned with their child's development and/or children at risk for developmental delays (premature birth, prenatal exposure to drugs or alcohol, diagnosed disability).

Telephone

780-523-6450 ext. 6554

Service Hours

Monday: 8:15 am - 4:30 pm.
Tuesday: 8:15 am - 4:30 pm.
Wednesday: 8:15 am - 4:30 pm.
Thursday: 8:15 am - 4:30 pm.
Friday: 8:15 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

1 Months

Once the referral is received, a letter is sent to the family telling them how long the wait will be. The wait list is reviewed every week. Priorities are decided by client needs. Families are encouraged to contact the Early Intervention Program if they need immediate help.

Service hours

Call for more information:

  • Monthly clinics as needed.
  • Hearing screening available by appointment only

Wait Times

Yes

Multiple Languages

Yes
View more information...

Early Hearing Detection and Intervention (EHDI) Program

Alberta's Early Hearing Detection and Intervention (EHDI) Program is a provincial screening program that identifies permanent hearing loss as early as possible in a baby's life. This ensures that babies and families receive timely follow-up and support sooner to optimize developmental outcomes.

Services include:

  • Screening babies for hearing loss by 1 month of age
  • Diagnosing permanent hearing loss by 3 months of age
  • Ensuring access to intervention by 6 months of age

For more information, visit our website

Telephone

780-624-7506

Service language options

Languages other than English in which this service may be delivered.

Eligibility

All babies born in Alberta, or born to parents living in Alberta are eligible for screening within 90 days of birth. But it's best for babies to be screened within 30 days of birth.

Additional eligibility requirements exist based on the baby's age and health status. Infants born with bilateral aural atresia or presenting with meningitis are not eligible for screening. These infants are referred directly to audiology services, by the EHDI Hearing Screener for a diagnostic Auditory Brainstem Response (ABR) assessment.

Wait times

Appointments booked upon request.

Emergency Services | 780-536-2110

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Emergency Services

If you have an emergency, call 911.

Emergency departments:

  • take care of people that are very sick or injured on a priority basis. This means the sickest people are seen first. If you go to an emergency department for care that isn't urgent, you will not likely be seen right away.
  • provide medical care, which includes assessment and treatment
  • stabilize people and get them ready to transport to a higher level of care facility (if needed)
  • provide follow-up care including referrals to a family doctor or specialist (if needed)

Emergency Department wait times are now available for Calgary, Edmonton, Lethbridge, Medicine Hat and Red Deer.

Get the right care when you need it, to learn more visit Know Your Options

This service may be impacted by the COVID pandemic. View the Hours of Operations to see if the location has been impacted. Visit https://ahs.ca/covid for up-to-date information.

Telephone

780-536-2110

Service language options

Languages other than English in which this service may be delivered.

Wait times

We can’t predict how long you will need to wait in the emergency department. Patients are assessed (triaged) using a standard scoring system called the Canadian Triage and Acuity Scale (CTAS) to see how urgent their health needs are.

Service hours

This is not a drop in service. Please call for information between the listed hours

Multiple Languages

Yes
View more information...

Environmental Public Health - Disease: Communicable, Rabies, Food Borne Illness

This service:

  • investigates cases and outbreaks of illness, which are caused by germs like E. coli, salmonella, and Giardia (beaver fever) to find out the cause and prevent other people from getting sick
  • investigates people with vomiting and diarrhea who don’t know how they got sick
  • provides follow-up for animal bites (dogs, cats, bats, and other animals) to make sure people don’t get rabies
  • investigates single cases and/or outbreaks of many diseases including botulism, hantavirus, norovirus, shigella, and Q fever

For more information visit Environmental Public Health website.

Telephone

780-523-6450 (Call for inspector availability)

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Environmental Public Health - Drinking Water | 780-523-6450 (Call for inspector availability)

Service hours

This is not a drop in service. Please call for information between the listed hours

Wait Times

Yes

Multiple Languages

Yes
View more information...

Environmental Public Health - Drinking Water

Inspects public water supplies, reviews water sample results, and issues water advisories if needed. You can get water testing supplies (sample bottles) and shipping information from your local Community Health Centre. Testing for municipalities and private home owners is done through the Provincial Laboratory of Public Health and Alberta Centre for Toxicology. If there is E. coli or total coliform bacteria in your sample, you will be contacted right away.

May advise private homeowners about how safe their well, cistern, or dugout water is and talk about treatment options if needed.

Does drinking water testing for bacteria through the Provincial Laboratory of Public Health, Environmental Microbiology Services, which checks for:

  • E. coli bacteria (shows if water is contaminated with sewage or fecal matter)
  • total coliform bacteria (shows if water is contaminated with non-sewage pollution from the environment)

Chemical water testing of untreated ground water for private households is done by The Alberta Centre for Toxicology which checks for many different things including bicarbonate, calcium, chloride, and magnesium.

Your water sample requisition may be reviewed before your sample is sent to the right place for testing. This is to make sure your water supply is eligible for testing.

Sample Bottle Pick-up and Drop-off locations in Alberta.

For more information visit the Environment Public Health website.

Telephone

780-523-6450 (Call for inspector availability)

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Please call your local office to talk about the criteria for submitting a water sample.

Wait times

Call your local office to make arrangements for an appointment.

Fees

Fees may apply for sending a water sample for testing. Please contact your local office to discuss the charges.

Environmental Public Health - Education | 780-523-6450 (Call for inspector availability)

Service hours

This is not a drop in service. Please call for information between the listed hours

Multiple Languages

Yes
View more information...

Environmental Public Health - Education

Answers general environmental public health questions about topics like safe cooking, pest problems, and mould.

Offers classes, courses, presentations, and displays on many environmental public health topics. They are suited to the audience’s needs. Information can be in-person, online, or in home study, and may be available in other languages. Some services offered are:

  • bed bugs presentations
  • courses for childcare facility staff
  • courses to operate temporary food concessions at fairs, festivals, exhibitions, carnivals, or other special events
  • displays at trade shows and expos
  • food sanitation and hygiene courses (the AHS Food Safety Course is required by Alberta’s Food Regulation)
  • hand washing and personal hygiene presentations
  • home study on food safety (a certificate in basic food safety may be issued)
  • swimming pool operators course
  • 3-hour courses on food safety (a certificate in basic food safety may be issued)

For more information visit our website.

Telephone

780-523-6450 (Call for inspector availability)

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Fees

Fees for formal courses

Environmental Public Health - Housing and Illegal Drug Operations | 780-523-6450 (Call for inspector availability)

Service hours

This is not a drop in service. Please call for information between the listed hours

Wait Times

Yes

Multiple Languages

Yes
View more information...

Environmental Public Health - Housing and Illegal Drug Operations

Requires that owners / operators / landlords / property managers keep public housing healthy and safe for tenants. The service follows up on complaints from tenants or other agencies about housing conditions which may include no heat, water problems, structure problems, or pest problems (mice or other rodents, bed bugs or other insects). If conditions could be dangerous to tenants, they may need to move out. The service works with landlords to fix or remove problems. The service can also order dangerous conditions to be fixed like houses used for illegal drug operations (e.g., marijuana grow ops, meth labs).

For more information visit the Environmental Public Health website.

Telephone

780-523-6450 (Call for inspector availability)

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

Call your local office to make an appointment.

Environmental Public Health - New Business and Plan Approval | 780-523-6450 (Call for inspector availability)

Service hours

This is not a drop in service. Please call for information between the listed hours

Multiple Languages

Yes
View more information...

Environmental Public Health - New Business and Plan Approval

Reviews and approves plans for building or renovating restaurants or other food establishments, swimming pools, social care facilities (e.g., daycares and nursing homes), and personal service facilities (e.g., tattoo studios, spas).

Reviews plans for special events (e.g., fairs, exhibitions, or carnivals) to make sure the right services are available (including washrooms and hand wash stations).

Issues permits and licenses needed for some facilities to operate like:

  • a Food Handling Permit for food establishments open to the public
  • a Public Swimming Pools Regulation License for swimming pools open to the public

For more information visit the Environmental Public Health website.

Telephone

780-523-6450 (Call for inspector availability)

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Environmental Public Health - Orders, Disclosure and Legal Activity | 780-523-6450 (Call for inspector availability)

Service hours

This is not a drop in service. Please call for information between the listed hours

Multiple Languages

Yes
View more information...

Environmental Public Health - Orders, Disclosure and Legal Activity

This service inspects public places. When needed, is granted the power by The Public Health Act to order dangerous conditions to be fixed, removed, destroyed, or declared unfit.

Public health inspectors are designated as executive officers under the Public Health Act (RSA Chapter P-37) and enforce these regulations and standards:

  • Artificial Tanning Regulation
  • Bodies of Deceased Persons Regulation (AR 135/2008)
  • Communicable Diseases Regulation (AR 238/1985)
  • Food Regulation (AR 31/2006)
  • Food Retail and Foodservices Code
  • Housing Regulation (AR 173/1999)
  • Institutions Regulation (AR 143/1981)
  • Minimum Housing and Health Standards
  • Nuisance and General Sanitation Regulation (AR 243/2003)
  • Personal Services Regulation (AR 1/2020)
  • Personal Services Standards
  • Recreation Area Regulation (AR 198/2004)
  • Pool Standards
  • Public Swimming Pools Regulation (204/2014)
  • Standards for Artificial Tanning Facility Signage
  • Waiver Regulation (AR 298/2003)
  • Work Camps Regulation (AR 218/2002)

For more information visit Health Enforcement Orders

Telephone

780-523-6450 (Call for inspector availability)

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Environmental Public Health - Personal Services | 780-523-6450 (Call for inspector availability)

Service hours

This is not a drop in service. Please call for information between the listed hours

Multiple Languages

Yes
View more information...

Environmental Public Health - Personal Services

Prevents illness and infection from spreading by:

  • reviewing plans for new businesses
  • approving facilities before they open
  • doing inspections to make sure practices followed are safe and facilities are maintained as regulation requires
  • investigating any complaints from clients.

The requirements of the Personal Services Regulation and its related Health Standards and Guidelines apply to services which offer:

  • barbering
  • body and ear piercing body
  • body and facial waxing
  • electrolysis
  • facials
  • hair styling or hair replacement
  • make-up application (temporary or permanent)
  • manicures and pedicures
  • tattooing

For more information visit the Environmental Public Health website.

Telephone

780-523-6450 (Call for inspector availability)

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Environmental Public Health - Recreational Water | 780-523-6450 (Call for inspector availability)

Service hours

This is not a drop in service. Please call for information between the listed hours

Multiple Languages

Yes
View more information...

Environmental Public Health - Recreational Water

Keeps the public from getting sick when using recreational water by:

  • approving pool plans
  • inspecting pools and other water facilities to ensure water is safe and sanitary
  • teaching operators about proper pool maintenance
  • reviewing water sample results (local community health centres may accept water samples for testing for E. coli, total coliforms, and Pseudomonas)

For more information visit the Environmental Public Health page.

Telephone

780-523-6450 (Call for inspector availability)

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Service hours

This is not a drop in service. Please call for information between the listed hours

Multiple Languages

Yes
View more information...

Environmental Public Health - Risks: Indoor Air, Outdoor Air, Contaminated Sites

Responds to and investigates health risks from activities like sour gas wells, forest fires, and accidental releases of gasoline, pesticides, or other chemicals.

Reviews and makes recommendations to approving authorities regarding proposed land use developments (e.g., intensive livestock operations, industrial plants, or developments on contaminated sites).

Responds to complaints and investigates indoor air in residences, schools, malls, swimming pools, or other public places. Will also respond to and investigate complaints about outdoor air.

For more information visit our website.

Telephone

780-523-6450 (Call for inspector availability)

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Environmental Public Health - Safe Food | 780-523-6450 (Call for inspector availability)

Service hours

This is not a drop in service. Please call for information between the listed hours

Multiple Languages

Yes
View more information...

Environmental Public Health - Safe Food

Inspects public food facilities (e.g., restaurants, mobile food trucks, grocery stores, kitchens in daycares and nursing homes) to make sure food is prepared safely.

Applies Food Regulation requirements in public food facilities or operations to areas like:

  • bed and breakfast facilities
  • commercial caterers
  • community organization functions (when food is prepared for the public by volunteers)
  • convenience stores and fast food restaurants
  • restaurants, delis, and mobile food vendors
  • farmers’ markets (licensed by Alberta Agriculture) and their stallholders
  • food banks
  • food facilities in halls and churches that may be rented to the public
  • daycares, nursing homes, group homes, and other care facilities with over 10 clients that offer food service
  • grocery stores
  • private homes from which low risk home-prepared foods are sold
  • temporary food facilities at special events (e.g., fairs, festivals, exhibitions, carnivals, rodeos)
  • work-camp food facilities

This program offers guidance but will not apply Food Regulation requirements at private functions like:

  • bake sales when low risk foods are sold for charity
  • food prepared in a private home for family and guests
  • potlucks and other functions not open to the public

For more information visit our website.

Telephone

780-523-6450 (Call for inspector availability)

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Environmental Public Health - Social Care | 780-523-6450 (Call for inspector availability)

Service hours

This is not a drop in service. Please call for information between the listed hours

Multiple Languages

Yes
View more information...

Environmental Public Health - Social Care

Reviews plans for new businesses and approves facilities as requested by Child and Family Service Authority Licensing, Inspects many adult and childcare facilities routinely and follows up on complaints from clients or their families. May also provide education for staff in social care facilities.

Applies the requirements of the Institutions Regulation in social care facilities including:

  • daycares and foster homes
  • drop-in centres and shelters
  • group family day homes and group homes
  • long-term care facilities, nursing homes, and seniors’ lodges
  • preschools and out-of-school care
  • playgrounds

For more information visit our website

Telephone

780-523-6450 (Call for inspector availability)

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Environmental Public Health - Work Camps | 780-523-6450 (Call for inspector availability)

Service hours

This is not a drop in service. Please call for information between the listed hours

Multiple Languages

Yes
View more information...

Environmental Public Health - Work Camps

Inspects work camps of all sizes, including camps that move around Alberta or stay in one place. This includes camps used for any type of business (e.g., oil exploration and development, logging, tree planting). Inspections check that food is safely prepared, water is safe to drink, sewage is properly treated and disposed of, and housing conditions are safe.

Teaches companies about requirements for work camps.

Investigates complaints from people living at work camps.

For more information the Environmental Public Health website

Telephone

780-523-6450 (Call for inspector availability)

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Environmental Public Health Program | 780-523-6450 (Call for inspector availability)

Service hours

This is not a drop in service. Please call for information between the listed hours

Multiple Languages

Yes
View more information...

Environmental Public Health Program

Work to keep public places (e.g., restaurants, daycares, pools, rental properties, tattoo studios) safe. Tell people about health risks (e.g., unsafe water or housing). Make sure that the Public Health Act is being followed.

Our services include:

For more information visit the Environmental Public Health website.

Telephone

780-523-6450 (Call for inspector availability)

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.
View more information...

Equipment Loan Program

Due to COVID-19, service times may vary. Call to confirm.

Provides short-term loans of medical equipment for people who are recovering from surgery or need palliative care so they can live in their own homes. Equipment loans include:

  • wheelchairs, walkers, and canes
  • hospital beds
  • moveable toilets, raised toilet seats, and toilet armrests
  • transfer benches, bath seats, and grab bars

Service Hours

Sunday: 9:00 am - 5:15 pm.
Monday: 8:15 am - 8:15 pm.
Tuesday: 8:15 am - 8:15 pm.
Wednesday: 8:15 am - 8:15 pm.
Thursday: 8:15 am - 8:15 pm.
Friday: 8:15 am - 8:15 pm.
Saturday: 9:00 am - 5:15 pm.

Fees

A security deposit may be required.

Multiple Languages

Yes
View more information...

Fluoride Protection for Toddlers

Children only need to have a few teeth to start getting fluoride. Applications are given 4 times, once every 6 months. For eligibility information visit our website.

At the appointment:

  • The child sits on their parent's lap while staff apply fluoride on the child's teeth using a brush, which takes less than a minute.
  • The child can eat and drink right after the treatment.
  • The fluoride sticks to the teeth and protects them. It slowly wears off when the teeth are brushed.

If the child has asthma, bring his or her asthma reliever medicine to the appointment.
This provincial prevention service is available in all AHS (Alberta Health Services) zones.

Telephone

780-523-6450

Service language options

Languages other than English in which this service may be delivered.

Low German interpretation is available in South and Central Zones.

General Medicine | 780-523-6440

Service hours

Available 24 a day, 7 days a week.

Referral Needed

Yes

Multiple Languages

Yes
View more information...

General Medicine

Offers care and treatment for health problems such as:

  • diabetes
  • pneumonia
  • asthma
  • heart problems
  • severe infections
  • kidney / gall stones
  • pain in the abdomen
  • cancer
  • arthritis

Telephone

780-523-6440

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Contact healthcare centre for more information.

General Radiography (X-Ray) | 780-523-6440 ext 6619

Wait Times

Yes

Multiple Languages

Yes
View more information...

General Radiography (X-Ray)

General Radiography uses x-rays to produce images of the structures inside the body, particularly bones. X-ray beams can pass through the body, but they are absorbed in different amounts depending on the density of the material they pass through.

Telephone

780-523-6440 ext 6619

Service Hours

Sunday: 8:00 am - 4:00 pm.
Monday: 8:00 am - 6:00 pm.
Tuesday: 8:00 am - 6:00 pm.
Wednesday: 8:00 am - 6:00 pm.
Thursday: 8:00 am - 6:00 pm.
Friday: 8:00 am - 6:00 pm.
Saturday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Multiple Languages

Yes
View more information...

Health Information - Access and Disclosure

In accordance with Alberta's Health Information Act, this is a service which enables the release of individually identifiable health information with or without the consent of an individual.

Telephone

780-523-6431

Service Hours

Monday: 8:45 am - 5:00 pm.
Tuesday: 8:45 am - 5:00 pm.
Wednesday: 8:45 am - 5:00 pm.
Thursday: 8:45 am - 5:00 pm.
Friday: 8:45 am - 5:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Fees

All requests are charged a fee in accordance with the Health Information Act. A basic fee of $25.00 is applied to all requests which includes up to 20 pages depending on record format i.e. paper, electronic or microfilm record. Each additional page costs from .25 to .50 cents per page. Dependent on the type of request additional costs may apply.



Fee Reductions

If you are unable to pay the fee, please submit evidence of financial hardship.

View more information...

Health Information / Records Management

Completes patient charts, collects data, data entry and coding, collects patient information, dictates notes, and transcribes inpatient and outpatient charts.

Telephone

780 523-6431

Service Hours

Monday: 8:45 am - 5:00 pm.
Tuesday: 8:45 am - 5:00 pm.
Wednesday: 8:45 am - 5:00 pm.
Thursday: 8:45 am - 5:00 pm.
Friday: 8:45 am - 5:00 pm.

Fees

There is a fee for copies of health records.

Health Promotion Program | 780-523-6450

Multiple Languages

Yes
View more information...

Health Promotion Program

Teaches individuals, organizations and communities about making healthy lifestyle choices by:

  • building healthy public policy
  • creating supportive environments
  • strengthening community action
  • developing personal skills
  • reorienting health services

Topics include:

  • tobacco cessation
  • injury prevention
  • healthy eating
  • staying active
  • staying safe in the sun

Telephone

780-523-6450

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Healthy Beginnings | 780-523-6450

Multiple Languages

Yes
View more information...

Healthy Beginnings

Provides nursing care and support which may include:

  • postpartum primary caregiver health assessment and infant assessment
  • breastfeeding support
  • infant feeding support
  • information about parenting and baby care
  • referrals to healthcare providers or community resources as needed.

 

You will be contacted after you are discharged from the hospital to arrange an initial assessment

Telephone

780-523-6450

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Home Care | 780-523-6450

Service hours

The Continuing Care Access team has a 24/7 voicemail option and operates the following hours:

Monday to Friday 8:15 am to 8:00 pm,

Saturday, Sunday and Statutory Holidays 8:15 am to 4:30 pm.

Multiple Languages

Yes
View more information...

Home Care

Home Care helps people who live at home and need support such as:

  • Care after surgery
  • Long-term care
  • Palliative care
  • Respite services

A case manager, who is usually a nurse, will meet with the clients and help decide what services will best support them.

Telephone

780-523-6450

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Fees

Most services are covered but there may be charges for services not covered by Alberta Health Care Insurance

Hospitals | 780-523-6440

Service hours

Visiting Hours: 2pm-8pm

Multiple Languages

Yes
View more information...

Hospitals

To access contact information and a list of services offered, select a hospital.

Search through a complete list of progams and services, or hospital and facility information with the following:

Find Healthcare:

Telephone

780-523-6440

Service language options

Languages other than English in which this service may be delivered.

Service hours

Office hours listed above.
Clinic is offered by appointment on Tuesdays and Fridays, 9:00am-12:00pm and 1:00pm-4:00pm. Evening clinic by appointment on Thursdays, 11:00am-12:00pm and 1:00pm-6:15pm.

Multiple Languages

Yes
View more information...

Immunization - Adult Services

This service provides routine immunization for adults. Suggested immunizations:

  • a booster dose of tetanus / diphtheria vaccine every 10 years
  • an adult booster dose of pertussis (whooping cough) vaccine, combined with one of the tetanus / diphtheria boosters (dTap)
  • dTap vaccine for pregnant women every time they are pregnant
  • Hepatitis B vaccine for unprotected adults born in 1981 or later. Some adults born before 1981 may need this vaccine if they are at risk for hepatitis B (e.g. health problems, type of work, lifestyle, contact with the virus)
  • Measles, Mumps, Rubella (MMR) vaccine for adults whose immunization records do not show the recommended number of doses of measles, mumps, or rubella vaccine.
  • Chickenpox vaccine for unprotected adults
  • annual influenza vaccine for all Albertans 6 months of age and older
  • pneumococcal vaccine for all adults 65 years of age and older and adults with certain health problems

To find out which vaccines are recommended for you and to book an appointment for immunization, call your nearest community / public health centre. If you are not sure where your nearest community / public health centre is, you can call Health Link at 811. Bring any immunization records you have to the appointment, especially if you were immunized in another province or country.

For more general information about immunization go to ImmunizeAlberta.ca, Immunizations at myhealth.alberta.ca, or call Health Link.

Telephone

780-523-6450

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Service provided to individuals over 18 years of age; who live, work or go to school in Alberta.

Fees

This service is free of charge, for adults who live, work or go to school in Alberta.

Service hours

Every Friday is walk-in clinic day - No appintment necessary. Time 9:00am -11:30am and 1:00pm - 3:30pm. Every Thursday is clinic day.  Evening clinics are the 1st and 3rd Tuesday of each month.

Multiple Languages

Yes
View more information...

Immunization - Infant and Preschool Services

Alberta Health Services provides routine immunization for infants and children across Alberta. Immunizations are free of charge for infants and children who live in Alberta.

Immunizations are recommended for infants starting at 2 months of age. Routinely recommended vaccines include: diphtheria, pertussis (whooping cough), tetanus, polio, Haemophilus influenza type b, hepatitis B, rotavirus, meningococcal, pneumococcal, measles, mumps, rubella, varicella (chickenpox), and influenza.

For the routine immunization schedule, go to immunizealberta.ca.

Additional vaccines may be needed depending on your child’s health conditions or other risk factors.

Immunization is effective. Other than providing safe drinking water, no other health intervention works as well as immunization to reduce disease and death rates. Immunization protects whole communities. The more people who are fully immunized in a community, the safer everyone is.

Immunization is safe. It is much safer to get immunized than to get the diseases that vaccines protect against.

For more information, and to book an appointment, call your nearest community/public health centre. If you are not sure where your nearest community/public health centre is, call Health Link at 811. Bring your child’s immunization record to the appointment, especially if your child was immunized in another province or country.

For more general information about immunization, go to immunizealberta.ca,Immunizations at myhealth.alberta.ca, or call Health Link at 811.

Telephone

780-523-6450

Service Hours

Tuesday: 1:00 pm - 6:00 pm.
Thursday: 8:45 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Ages: 2 months to 5 Years

Service hours

Clinic is offered by appointment, Tuesdays and Fridays, 9:00am -12:00pm and 1:00 pm - 4:00 pm; Evening clinic on Thursdays, by appointment from 11:00am - 12:00pm and 1:00pm - 6:15pm.

View more information...

Immunization - School Services

Each year, Alberta Health Services, Public Health reviews immunization records for students in grades 1 through 9 to see what immunizations each student needs. A consent form is then sent home with an information sheet for each vaccine recommended for the student. No immunizations will be given in school without consent from a parent or legal guardian. Immunizations in this program include:

  • Grades 1-9: Any routine childhood or school vaccines that may have been missed according to a review of the students immunization record on file
  • Grade 6: Hepatitis B (HBV) vaccine for students who have not already completed a hepatitis B immunization series and human papilloma virus (HPV) vaccine
  • Grade 9: diphtheria, tetanus, acellular pertussis (dTap) and meningococcal (Groups A, C, Y, W-135) conjugate vaccine

Telephone

780-523-6450

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Eligibility

Students in Grade 1 through Grade 9

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Indigenous Health Liaison Services

This program provides support and health information to healthcare providers, Indigenous patients/clients and their families through personal visits. Specifically, this includes:

  • case management
  • patient advocacy
  • cultural teaching
  • patient/client language interpretation
  • health literacy support
  • logistical support for discharge planning for Indigenous peoples

This service is available on-site in hospitals, public health centres and in the community. Upon request, staff can be present at hospital rounds, medical appointments and case conferences. This program will communicate with the healthcare team to ensure provision of culturally sensitive healthcare service.

Patient/client language interpretation service is also available upon request.

Patients and clients may also be asked about their healthcare experience to help ensure they receive the best possible healthcare.

Telephone

780-523-6450

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Clients can self refer or be referred by family or friends.

Eligibility

First Nations (Status and Non-Status), Métis, and Inuit peoples and their families.

Indigenous Health Program | 780-523-6450 Ext 6580

Multiple Languages

Yes
View more information...

Indigenous Health Program

This program:

  • supports cultural awareness and sensitivity
  • help navigate patients through the healthcare system
  • referrals to addiction and mental health supports
  • monitors the health of the Indigenous population in northern Alberta

The program also:

  • helps Indigenous patients and families throughout their hospital stay
  • connects them to the health services and programs in their home communities
  • works within communities to create partnerships in areas of public health, prevention, promotion, and chronic disease management

Telephone

780-523-6450 Ext 6580

Service Hours

Monday: 8:15 am - 4:30 pm.
Tuesday: 8:15 am - 4:30 pm.
Wednesday: 8:15 am - 4:30 pm.
Thursday: 8:15 am - 4:30 pm.
Friday: 8:15 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Laboratory Services | 780-523-6440 ext 6609

Service hours

Outpatient Collection site hours of operations:

Monday to Friday 7:30 AM - 4:30 PM

 

Closed Saturdays, Sundays and Statutory holidays.

 

Testing Laboratory hours of operation:

Monday to Friday 7:00 AM to 11:00 PM.

Saturday, Sunday and Statutory holidays 7:00 AM to 3:15 PM

Wait Times

Yes
View more information...

Laboratory Services

For information on service restrictions or to book an appointment, visit APL Appointments & Booking.

Laboratory Services provides collection of blood and body fluids for tests ordered by your doctor or healthcare provider including a comprehensive range of routine and specialized lab testing and clinical consultations:

  • blood and body fluid sample collection
  • biochemistry and toxicology
  • electrocardiogram (ECG)
  • genetics and genomics
  • urinalysis
  • transfusion medicine
  • hematology
  • coagulation studies
  • microbiology
  • public health testing
  • serology
  • surgical pathology
  • cytopathology
  • autopsy pathology
  • student practicum training for medical lab technologists and medical lab assistants

Note: Some locations may not offer the full range of testing. To confirm availability of a specific test, contact the location.

Telephone

780-523-6440 ext 6609

Wait times

An estimated wait time will be provided at the time of appointment booking.

View more information...

Linen & Environmental Services

Cleans acute and continuing care facilities according to standards set by Alberta Health and Wellness and Alberta Health Services (AHS) infection control.

Services include:

  • waste management
  • managing outside contracts (e.g., door mats, windows, pest control)
  • managing cleaning contracts for leased space
  • providing linen services to north zone sites

Telephone

780-523-6440

Fees

Personal laundry fees in effect for long term care clients.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Mental Health Information, Promotion and Prevention

Offers information, workshops and training on preventing and/or coping with:

  • stress, anxiety, depression, seasonal affective disorder, grief and loss
  • suicide
  • Mental Health First Aid Training
  • ASIST and other suicide intervention training

Mental health promotion facilitators work with schools and various community agencies to strengthen resiliency amongst the population.

Some services are offered directly by Alberta Health Services staff, agencies funded by Alberta Health Services or community partners

Telephone

780-523-6490

Service language options

Languages other than English in which this service may be delivered.

Eligibility

This service is available to all ages.

Wait times

Depends upon nature of request

Fees

There is a fee for Mental Health First Aid, suicide intervention training and other like courses. Information and workshops are at no cost.

Mental Health Services | 780-523-6490

Service hours

Closed Monday to Friday from 12:00 p.m. to 1:00 p.m. and statutory holidays.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Mental Health Services

Mental health problems may include mental illness such as, but not limited to:

  • depression
  • postpartum depression
  • anxiety
  • obsessive compulsive disorder
  • schizophrenia
  • trauma

If you are not sure if these services are right for you, you can ask to talk to one of our therapists for assistance.

What do we do?

  • discuss problem with caller and develop a plan to meet needs
  • provide mental health services through community programs

What services are provided?

  • assessment, diagnosis, treatment, therapy, counselling and support
  • referrals to other professional or community agencies when appropriate
  • services and support to mental health patients discharged from hospitals to assist them in returning to community life

Information to individuals, community agencies or groups about mental health / illness and suicide prevention

What additional community supports are available?

  • mental health promotion and prevention
  • support for the seriously mentally ill in the community.
  • contact the nearest clinic for information on possible travel clinics

Telephone

780-523-6490

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Service is are available to all ages in most locations.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Call for information; availability of dietitian appointments vary.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Nutrition Counselling - Adult and Pediatric

The majority of teaching is one-to-one, however, group sessions may be offered to promote enhanced learning of clients. Nutrition information and resources can be found on Alberta health Services’ Healthy Eating Starts Here and at MyHealth.Alberta.ca

Additional Services:

Telephone

780-523-6440

Service Hours

Monday: 8:30 am - 4:15 pm.
Tuesday: 8:30 am - 4:15 pm.
Wednesday: 8:30 am - 4:15 pm.
Thursday: 8:30 am - 4:15 pm.
Friday: 8:30 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Nutrition Counselling - Pediatric Weight Management | 780-401-BOOK (2665) (Central Access)

Wait Times

Yes

Multiple Languages

Yes
View more information...

Nutrition Counselling - Pediatric Weight Management

In the Outpatient Dietitian Counselling program, families work one-on-one with a registered dietitian (dietitian) trained in Pediatric Weight Management. The dietitian will help the family work on healthy eating and active living habits and set realistic goals that focus on creating a healthy lifestyle. Areas of focus include nutrition, physical activity, sedentary time and sleep.

The dietitian and the family’s healthcare provider work together to ensure the family is supported in achieving their health goals. They can also assist in connecting the family with other supports as needed, such as physical activity, mental health, and community services.

The program’s aim is to help families achieve a lifestyle that promotes healthy growth and development in their children.

For more information visit the Outpatient Dietitian Counselling website.

Telephone

780-401-BOOK (2665) (Central Access)

Service Hours

Monday: 8:00 am - 5:00 pm.
Tuesday: 8:00 am - 5:00 pm.
Wednesday: 8:00 am - 5:00 pm.
Thursday: 8:00 am - 5:00 pm.
Friday: 8:00 am - 5:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Available to children ages 2 to 17 years with a BMI above the 85th percentile.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Multiple Languages

Yes
View more information...

Occupational Therapy Services

Offers occupational therapy to help people who have brain injuries, strokes, heart disorders, or serious injuries learn new ways to do their work, leisure, and day-to-day activities.

This service also:

  • works with Alberta Aids to Daily Living to provide approval for equipment and adaptive aids
  • helps with disability tax credit forms
  • approves applications for parking placards for people with disabilities

Telephone

780-523-6440

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Fees

Fees may apply for some services, call for more information.

Referral Needed

Yes
View more information...

Operating Room and Recovery Room

Serving the community with emergent, urgent and elective surgery offered to pediatric and adult patients. Urgent / emergent surgical cases are done by scheduled evening staff ,7 days a week. Patients are monitored before being transferred back to the inpatient or day surgery units.

Procedures may include:

  • dental
  • ear nose and throat
  • general surgery
  • gynecology
  • obstetrics
  • orthopedics
  • ophthalmology
  • trauma

Telephone

780-523-6440

Referral Needed

Surgeon arranges date with booking clerk who will call you with the surgery date.

Pre-admission visits are arranged by the OR Booking Office as are surgical dates. The pre-admission visit is normally scheduled 1-2 weeks prior to surgery and the visit may be by phone or at the pre-admission clinic in the hospital dependent on patient medical consition and type of surgery planned.

Wait times

2 Weeks

Fees

Some procedures may not be covered by Alberta Health Care.

Oral Health - Programs and Services | 780-523-6450 also for services on Peavine Metis Settlement

View more information...

Oral Health - Programs and Services

This program offers:

  • Targeted School Services: Fluoride varnish applications, oral health assessments and referrals, sealant applications, classroom education, and resource provision. These services are targeted to schools identified with students at oral health risk. Services may vary across the North Zone.
  • Preschool Program: Fluoride varnish applications, oral health assessments and referrals for eligible children 12-35 months old. Services may vary across the North Zone.
  • Community Education: Education for health professionals, community leaders, parent groups and other community groups to promote oral health. Information on fluoride and private well water sampling to determine fluoride levels available. Services may vary across the North Zone.

Telephone

780-523-6450 also for services on Peavine Metis Settlement

Multiple Languages

Yes
View more information...

Pastoral Care Services

Offers compassionate support and response to patients, residents, families, and healthcare providers in time of need while respecting the person's faith, religion, and practice.

Services may include:

  • hospital visitation
  • On Call Spiritual Care Adviser

Service language options

Languages other than English in which this service may be delivered.

Patient Food Services | 780-523-6476

View more information...

Patient Food Services

Patient Food Services overarching objectives are to:

  • Offer quality food and food choice, to support Patient Centered Care
  • Work with the whole care team to ensure that Food Matters
  • Foster a positive meal experience that results in enjoyment of meals, as well as improved satisfaction and food intake that supports recovery
  • Provide menus that are based on “Canada’s Food Guide” and that are adaptable for therapeutic requirements
  • Offer appealing food that encourages eating for health
  • Provide meal service styles appropriate to the patient population (e.g. tray service, dining room service) and meal delivery systems that support safe high quality food served at appropriate temperatures to the correct patient / resident

PFS delivers more than 31,000 patient/resident meals each day within AHS facilities.

Telephone

780-523-6476

Service Hours

Sunday: 6:30 am - 6:30 pm.
Monday: 6:30 am - 6:30 pm.
Tuesday: 6:30 am - 6:30 pm.
Wednesday: 6:30 am - 6:30 pm.
Thursday: 6:30 am - 6:30 pm.
Friday: 6:30 am - 6:30 pm.
Saturday: 6:30 am - 6:30 pm.

Patient Information | 780 523-6440

View more information...

Patient Information

Services offered:

  • responding to patient location inquires
  • providing direction on a patients whereabouts

Telephone

780 523-6440

Service Hours

Sunday: 7:30 am - 11:00 pm.
Monday: 7:30 am - 11:00 pm.
Tuesday: 7:30 am - 11:00 pm.
Wednesday: 7:30 am - 11:00 pm.
Thursday: 7:30 am - 11:00 pm.
Friday: 7:30 am - 11:00 pm.
Saturday: 7:30 am - 11:00 pm.

Referral Needed

Yes
View more information...

Pediatrics

Services for the care and treatment of children up to 16 years by general practitioners and specialists. Children who need specialized services are referred to the appropriate service.

Referral Needed

A doctor must refer.

Eligibility

Children up to age 16.

Pharmacy Services | 780-523-6440

Referral Needed

Yes
View more information...

Pharmacy Services

Collaborates and interacts with healthcare service providers to provide clinical services and medications to patients in hospital and long-term care facilities.

Telephone

780-523-6440

Referral Needed

a doctor's prescription is needed.

Physical Therapy Services | 780-523-6439

Service hours

Referrals are prioritized by severity of condition and impact on activities of daily living.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Physical Therapy Services

Assesses people and uses exercises, ultrasound, laser, heat, mobilization, and acupuncture to treat health issues, including:

  • pain and arthritis
  • work-related and traumatic injuries
  • lung and heart conditions
  • cancer
  • stroke, spinal cord issues, and Parkinson’s Disease

Telephone

780-523-6439

Service Hours

Monday: 9:00 am - 5:00 pm.
Tuesday: 9:00 am - 5:00 pm.
Wednesday: 9:00 am - 5:00 pm.
Thursday: 9:00 am - 5:00 pm.
Friday: 9:00 am - 5:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

Waiting period is dependent on resources available at site as well as triage priority.

An estimated wait time will be provided at the time of appointment booking.

Fees

Fees may apply.

Service hours

By Appointment

View more information...

Postpartum Depression Support

Supports women and families experiencing postpartum depression (PPD).

Telephone

780-523-6450

Pregnancy Testing | 780-523-6450

Multiple Languages

Yes
View more information...

Pregnancy Testing

Information and counselling is offered for birth control and sexually transmitted infections.

Telephone

780-523-6450

Service language options

Languages other than English in which this service may be delivered.

Prenatal Classes | 780-523-6450

Service hours

Classes available on an as needed basis. Generally offerred 4 times per year, dates dependent on participant due dates.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Prenatal Classes

Services include:

  • Grande Prairie QEII Hospital online tour
  • Whitecourt Healthcare Centre online tour
  • Prenatal classes
  • Prenatal breast feeding classes

Please be advised not all locations offer all services.

Prenatal Classes provide people with:

  • a chance to meet other people in the community expecting a baby
  • knowledge of what to expect during your labor and delivery
  • breathing and relaxation techniques
  • immunization and infant safety information
  • providing your support person with the skills to help with labor and delivery
  • increased breastfeeding knowledge
  • newborn and postpartum care
  • what resources are available for yourself and your newborn

Classes are taught in groups by a community health nurse. Classes may be in the evenings or on Saturdays.

Public Health Nurses and Regional Dietitians are available at Community Health Services to answer questions about your pregnancy, diet and childbirth plans.

For more information, visit the Prenatal website.

Telephone

780-523-6450

Service language options

Languages other than English in which this service may be delivered.

Wait times

It is important to register early because class sizes are limited. The 2nd trimester is ideal for learning.

Registration | 780 523-6440

View more information...

Registration

Patient Registration

  • registers and pre-registers patients and collects demographic and financial information.
  • registers patients for inpatient admissions, ambulatory clinic appointment, and emergency department services

Telephone

780 523-6440

Service Hours

Sunday: 7:30 am - 11:00 pm.
Monday: 7:30 am - 11:00 pm.
Tuesday: 7:30 am - 11:00 pm.
Wednesday: 7:30 am - 11:00 pm.
Thursday: 7:30 am - 11:00 pm.
Friday: 7:30 am - 11:00 pm.
Saturday: 7:30 am - 11:00 pm.

Referral Needed

Yes

Wait Times

Yes
View more information...

Respiratory Therapy Clinic

Due to COVID-19, service times may vary. Call to confirm.

This service, provided to all age groups, evaluates respiratory needs in a variety of settings including:

  • community
  • acute care (hospital)
  • outpatient
  • continuing care

Services include:

  • respiratory assessments
  • consultation and evaluation of respiratory medications with clients
  • diagnostics including spirometry, arterial blood gases, and oximetry
  • Alberta Aids to Daily Living (AADL) respiratory equipment needs assessment
  • consultation services for equipment and sleep related issues
  • pulmonary rehabilitation clinics
  • asthma/COPD education
  • referrals to other disciplines
  • education on how to use respiratory medicine
  • smoking cessation programs
  • educational workshops as requested by community or providers
  • taking part in health and wellness fairs
  • support and participation in research initiatives

Telephone

780-523-6440

Referral Needed

Self Referral for education

 Physician Referral for Chronic Disease Management

Wait times

2 Weeks

Respiratory Therapy visits weekly

School Health Program | 780-523-6458

Multiple Languages

Yes
View more information...

School Health Program

Provides healthcare in schools.

Services include:

  • immunizations
  • education and consultations about contagious diseases

Telephone

780-523-6458

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Students in school.

View more information...

School Oral Health Services

Services are offered to eligible schools and may include:

  • fluoride varnish, provided to kindergarten, Grade 1 and Grade 2
  • dental sealants, provided to Grade 1 and Grade 2

A child diagnosed with asthma must have their short acting asthma reliever medication with them to receive service.

Telephone

780-523-6450

Eligibility

AHS (Alberta Health Services) health zones partner with schools in low income neighborhoods to provide preventive dental services at school.

Security Services | 780-523-6440

View more information...

Security Services

Creates and maintains a work environment that is safe and secure for staff, patients and public members.

Telephone

780-523-6440

Service Hours

Sunday: 4:00 pm - 8:00 am.
Monday: 4:00 pm - 8:00 am.
Tuesday: 4:00 pm - 8:00 am.
Wednesday: 4:00 pm - 8:00 am.
Thursday: 4:00 pm - 8:00 am.
Friday: 4:00 pm - 8:00 am.
Saturday: 4:00 pm - 8:00 am.

Sexual Health Services | 780-523-6450

Service hours

Office hours are 8:30 - 4:00 Weekdays.

Clinic hours vary, call to book an appointment.

Multiple Languages

Yes
View more information...

Sexual Health Services

Effective June 25, 2020, North Zone Sexual & Reproductive Health Clinics are only seeing clients in clinic, for the following concerns:

  • KNOWN STI and need treatment
  • contact to a known STI and need testing/treatment
  • symptoms of an STI
  • routine STI Screening
  • Emergency Contraceptive Pill
  • pre-booked appointments

 

Please phone the clinic before coming in.

If in the past 14 days, you have:

  • a NEW fever, cough, runny nose, sore throat or shortness of breath OR
  • travelled outside Canada OR
  • been in close contact with a confirmed or probable case of COVID-19 OR
  • had close contact with a person with acute respiratory illness who has travelled anywhere outside of Canada

IF YES to any of the above, DO NOT come to clinic. Go to ahs.ca/covid19 and complete the self-assessment. Anyone who has symptoms, including cough, runny nose, fever or sore throat, must self-isolate for 14 days. Please do not visit a hospital, doctor's office, lab or health care facility without consulting Health Link (811).

Telephone

780-523-6450

Service Hours

Monday: 8:30 am - 4:00 pm.
Tuesday: 8:30 am - 4:00 pm.
Wednesday: 8:30 am - 4:00 pm.
Thursday: 8:30 am - 4:00 pm.
Friday: 8:30 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

All teens, young adults and clients with barriers to accessing service (e.g., no Alberta Health Care, low income, or English is not first language)

Social Work | 780-523-6429

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Social Work

Services may include:

  • refer and liaise with appropriate community and government agencies
  • collaborate with other healthcare providers (discharge planning, family conferences)
  • provide counselling and crisis intervention
  • provide information/education on important resources and legislation (e.g., Personal Directives, Guardianship, Trusteeship, Child Welfare and Protection for Persons in Care)

Telephone

780-523-6429

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

A doctor or other healthcare provider must send in a referral.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Speech and Language Services

This service provides:

  • assessment (individual and group)
  • treatment (individual and group)
  • intervention
  • consultation
  • follow-Up
  • education and training, and in some cases Telehealth

Services are provided in office, schools, hospitals, through home-based services to Home Care clients or through Telehealth. Hospital-based services are available to adults at the QEII Hospital in Grande Prairie. Intensive services are offered to patients of the 5 North Rehabilitation Unit. A Doctor's order is required for Inpatient referrals.

Telephone

780-523-6450

Service Hours

Monday: 8:15 am - 4:30 pm.
Tuesday: 8:15 am - 4:30 pm.
Wednesday: 8:15 am - 4:30 pm.
Thursday: 8:15 am - 4:30 pm.
Friday: 8:15 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

The waiting list depends on the type of service. Wait time for non priority services can be up to 3-4 months.

Switchboard | 780 523-6440

View more information...

Switchboard

These services include:

  • answering incoming telephone calls
  • transferring telephone calls and
  • giving out authorized telephone numbers

Telephone

780 523-6440

Service Hours

Sunday: 7:30 am - 11:00 pm.
Monday: 7:30 am - 11:00 pm.
Tuesday: 7:30 am - 11:00 pm.
Wednesday: 7:30 am - 11:00 pm.
Thursday: 7:30 am - 11:00 pm.
Friday: 7:30 am - 11:00 pm.
Saturday: 7:30 am - 11:00 pm.

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Therapeutic Recreation Services

Due to COVID-19, service times may vary. Call to confirm.

Therapeutic recreation is important to a person's quality of life. With this in mind, this service:

  • uses recreation and leisure as the primary modality to improve, maintain or prevent decline of physicial, social, cognitive, and emotional health
  • interventions are enjoyable, meaningful, focused and based on individual preferences, values and strenghts
  • strives to remove barriers to recreation and leisure participation
  • enables clients to continue to pursue their recreational and leisure interests/activities
  • addresses social needs to help prevent isolation and loneliness
  • helps client adjust to a placement and changes in health

Telephone

780-523-6471

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Referrals can be received from family physicians, Home Care, or other Allied Health professionals.

Eligibility

Service is targeted primarily for residents residing in continuing care and acute care patients waiting placement. Also available on a consultative basis only for individuals in the communities who require this service due to medical reasons.

View more information...

Traffic Safety - Alberta Occupant Restraint Program

Community Health Services staff, local RCMP and the Office of traffic Safety work together to improve the wear rates of seat belts and child safety seats.

Telephone

780-523-6440
View more information...

Traffic Safety - Use Your Head, Wear A Helmet

Provides education to cyclists, school staff, recreation staff, parents, and community volunteers about why bicycle helmets are mandatory equipment for all cyclists under the age of 18 in Alberta and how to wear a helmet properly.

Telephone

780-523-6440

Travel Health Services | 780-523-6450

Service hours

Travel Services are offered on the second and fourth Mondays of each month 9am - 11am and 1pm - 3pm

Wait Times

Yes

Multiple Languages

Yes
View more information...

Travel Health Services

Promotes awareness of the possible risk of communicable disease when travelling and ways to prevent them. Travel Health can also give travel immunizations. Not all services are offered at all locations. The services below are offered on a fee-for-service basis:

  • information on health risks according to country or region
  • required and recommended vaccines
  • information about preventing travel-related illnesses

Book your appointment at least 6 to 8 weeks before you leave to make sure there is enough time to have all your immunizations.

For more information visit our webpage

Quick Links

Telephone

780-523-6450

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

Wait times vary for an appointment.

Fees

There are fees associated with Travel Services and may range from an average of $48.00 to $200.00 per person.

Tuberculosis Testing | 780-523-6440

Service hours

Office hours listed above.

Tuberculosis testing is performed Monday through Wednesday, 8:30am - 4:30pm.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Tuberculosis Testing

Offers free tuberculosis (TB) skin testing to eligible Albertans. The Mantoux skin test is not recommended to diagnose TB.

Testing is done at public health centres throughout the province:

If you are not eligible for free testing but still need to be tested there will be a charge for the test.

 

For travel or work related TB testing contact the Travel Health Services in your area. With the exception of Edmonton, you would contact the Immunization Business Unit to have school or work-related TB skin testing done.

Telephone

780-523-6440

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Eligibility includes:

  • recent contact with known TB cases
  • people with medical conditions/therapies that increase risk of progressing from latent tuberculosis infection (LTBI) to active TB (HIV/AIDS, transplantation, on dialysis for chronic renal failure, silicosis, cancer of the head and neck, being treated with immunosuppressive drugs)
  • all refugees less than age 50 who are from a country where TB is common AND who have immigrated here in the last 2 years
  • foreign-born children up to and including age 14 who have lived in a country where TB is common AND who have immigrated here within the past 2 years

Wait times

Wait times vary.

Fees

There is a charge for anyone not meeting the eligibility criteria.

Volunteer Resources | 780-523-6466

Multiple Languages

Yes
View more information...

Volunteer Resources

Our volunteer roles share a commitment to improving the quality of the patient and family experience.

Volunteers are:

  • way-finders who help guide patients and families around our busy facilities,
  • friendly visitors who spend time with our socially isolated patients,
  • patient and family advisors who provide input and direction to AHS on numerous committees,
  • supporters of our volunteer retail operations - where the proceeds are returned to AHS to provide patient care and comfort.

For general information about volunteering with AHS please visit our website.

Telephone

780-523-6466

Service language options

Languages other than English in which this service may be delivered.

Well Baby Clinic | 780-523-6548

Wait Times

Yes
View more information...

Well Baby Clinic

Provides immunizations for babies and young children.

Services include information about:

  • breastfeeding
  • normal sleep patterns
  • child growth and development
  • nutrition
  • child safety

New mothers are also offered postpartum depression screening.

Telephone

780-523-6548

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Wait times

14 Days
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