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General Information

Nutrition Counselling - Pediatric Weight Management at Barrhead Healthcare Centre

The service includes in-depth nutrition counselling and lifestyle coaching in the areas of physical activity, sedentary time and sleep hygiene.

Eligibility

Available to children ages 2-4 years with a Body Mass Index (BMI) above the 97th percentile and children ages 5-17 years with a BMI above the 85th percentile.

How to access this service

Healthcare providers should consult the Alberta Referral Directory for service referral information.

Wait

An estimated wait time will be provided at the time of appointment booking.

Accessibility

Wheel chair access available.

Service hours

Monday: 8:00 am - 5:00 pm.
Tuesday: 8:00 am - 5:00 pm.
Wednesday: 8:00 am - 5:00 pm.
Thursday: 8:00 am - 5:00 pm.
Friday: 8:00 am - 5:00 pm.

Address

Also serves Mayerthorpe
4815 51 Avenue
Barrhead Alberta
T7N 1M1

Telephone

780-401-BOOK (2665) (Central Access)

Fax

780-735-3553

Toll free number

1-877-414-BOOK (2665) (Central Access)

Website

Getting there

Located on the east side of Highway 33

Other services

Addiction and Mental Health - Adult and Youth | 1-888-594-0211 (Addiction and Mental Health Intake), 780-674-8239 (Addictions General & Referral Line), 780-674-8243 (Mental Health General & Referral Line)

Multiple Languages

Yes
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Addiction and Mental Health - Adult and Youth

The focus of intervention is short term recovery. Clinicians help clients generate achievable goals for stabilization and change. Parental involvement is expected for children / youth unless a client is assessed as a mature minor.

Services are available for children, youth, adults and older adults with addiction and / or mental health concerns. Clinicians work with individuals and families to identify goals of treatment as they relate to their moderate to severe addiction and / or mental health concerns.

Addiction Services (clients with alcohol, tobacco, gambling, and / or other drug concerns) may include:

  • assessment
  • treatment
  • referrals to treatment centres
  • short-term outpatient treatment services (includes individual, family and / or group counselling)

Mental Health Services may include:

  • assessment
  • treatment / outpatient services (includes individual, family and / or group counselling)

Services may vary by location. Please call for more information.

Telephone

1-888-594-0211 (Addiction and Mental Health Intake), 780-674-8239 (Addictions General & Referral Line), 780-674-8243 (Mental Health General & Referral Line)

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

Mental Health Referrals made immediately with Centralized Intake, however first time appointments may be on a wait period depending on demand for service at that time.

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
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Addiction and Mental Health - Domestic Abuse Response Team

Domestic violence can take many forms, including verbal, physical, sexual, psycological, emotional, spiritual, and the violation of rights which can happen in any relationship based on intamcay, dependency, or trust. The Domestic Abuse Response Team (DART) offers specialized support to patients of all genders who are experiencing any form of domestic violence. Individuals do not have to be in a crisis to access the DART response, and can request a referral at select emergency departments, urgent care centres, and maternity units. Participation is voluntary and at no cost to the patient.

Although, as of November 30th, 2023, the DART project has sunset, domestic violence services are still being provided through localized shelter response, while individuals are present within the Alberta Health Services (AHS) or Covenant Health facility. Referrals of patients to the respective shelters remain confidential, nonjudgemental, and choice-based. A referral is initated through the patient or by an AHS or Covenant Health employee. A shelter responder will connect with the individual over the phone to conduct further assessment and provide the following services based on their needs.

  • emotional support
  • information and education about domestic violence
  • assistance with safety planning
  • information about and referrals to local supports, including financial assistance, counselling, food bank, etc.
  • assistance with contacting local law enforcement and / or Children's Services
  • access to safe accommodations, including emergency shelter or hotel

This service is provided by AHS or Covenant Health and external shelter service providers.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

This service targets:

  • Albertans who disclose concerns of domestic violence or feeling unsafe
  • anyone 16 years of age and older, any gender (Child and Family Services involvement for patients under the age of 16)
  • clients must be alert, oriented and medically cleared in-person at nearest AHS facility
  • clients must be able to provide informed consent

Ambulatory Services | 780-674-2221

Multiple Languages

Yes
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Ambulatory Services

Provides day procedures which include:

  • ventolin treatments
  • cast changes
  • medicine that needs to be given by intravenous (IV)

Also provides access to these clinics:

  • adult pulmonary clinic
  • brace (orthotics and limbs) clinic
  • nephrology clinic
  • obstetrics and gynecology
  • surgical clinic
  • orthopedics
  • phlebotomy clinic

Telephone

780-674-2221

Service Hours

Monday: 9:00 am - 4:00 pm.
Tuesday: 9:00 am - 4:00 pm.
Wednesday: 9:00 am - 4:00 pm.
Thursday: 9:00 am - 4:00 pm.
Friday: 9:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Fees

There may be a fee depending on the type of service (e.g., charge for a new cast).

Service hours

Closed on Statutory Holidays.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
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Assertive Outreach Services

A range of supports are provided to persons living with severe and persistent mental illness while they are living in the community and whenever possible, while they are an inpatient.

A qualified team of health professionals offer:

  • assessment
  • counselling/therapy
  • medication Management
  • crisis Intervention
  • education
  • advocacy and liaison
  • problem solving
  • goal Setting
  • social and recreational activities
  • budgeting
  • shopping
  • housing
  • legal Issues
  • community access
  • education or employment

Services are individualized, focused on recovery, and based on the principles of Psychosocial Rehabilitation (PSR) to assist with various areas of community living.

Telephone

780-674-8243

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Individuals can be referred by:

  • self
  • physicians, psychiatrists
  • family or community members or
  • hospitals / health care providers

Although someone else may refer individuals, participation is voluntary and individuals have the right to refuse service.

Eligibility

For people ages 18 or older but referring doctors can call if they have someone younger than 18 with early psychosis.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Audiology Services | 780-674-3408

Wait Times

Yes
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Audiology Services

This services:

  • provides hearing screening and testing
  • counsells people and their families who are affected by hearing loss.

You may be referred to another North Zone clinic location if there is not a local appointment available.

Telephone

780-674-3408

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Wait times

1 Months

An estimated wait time will be provided at the time of appointment booking. You will be put on a wait list and contacted as soon as an appointment is available. Urgent cases may be seen first.

Cafeteria Services | 780-674-2221

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Cafeteria Services

Cafeteria services offer food and beverages at Alberta Health Services facilities. Catering services and vending machines are available at some sites. Each cafeteria services site team is dedicated to creating great food, inspiring healthy eating, and providing outstanding customer service to support the health of Albertans.

**Please note hours of operation may vary from site to site.

Telephone

780-674-2221

Service Hours

Sunday: 8:00 am - 5:00 pm.
Monday: 8:00 am - 5:00 pm.
Tuesday: 8:00 am - 5:00 pm.
Wednesday: 8:00 am - 5:00 pm.
Thursday: 8:00 am - 5:00 pm.
Friday: 8:00 am - 5:00 pm.
Saturday: 8:00 am - 5:00 pm.

Fees

Food is available for purchase.

Service hours

2021-11-10: Several disruptions to surgical services from now until January 4, 2022

Referral Needed

Yes

Wait Times

Yes
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Day Surgery Services & Recovery

Cares for people after they have day surgery procedures. If you need to be admitted to the hospital after your procedure, your surgeon will tell you.

Telephone

780-674-2221

Service Hours

Monday: 7:30 am - 3:45 pm.
Tuesday: 7:30 am - 3:45 pm.
Wednesday: 7:30 am - 3:45 pm.
Thursday: 7:30 am - 3:45 pm.
Friday: 7:30 am - 3:45 pm.

Referral Needed

Contact your family physician for more information.

Wait times

Wait times depend on the type of surgery you need. If you have questions, call your family doctor.

Emergency Services | 780-674-2221

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
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Emergency Services

If you have an emergency, call 911.

Emergency departments:

  • take care of people that are very sick or injured on a priority basis. This means the sickest people are seen first. If you go to an emergency department for care that isn't urgent, you will not likely be seen right away.
  • provide medical care, which includes assessment and treatment
  • stabilize people and get them ready to transport to a higher level of care facility (if needed)
  • provide follow-up care including referrals to a family doctor or specialist (if needed)

Emergency Department wait times are now available for Calgary, Edmonton, Lethbridge, Medicine Hat and Red Deer.

Get the right care when you need it, to learn more visit Know Your Options

This service may be impacted by the COVID pandemic. View the Hours of Operations to see if the location has been impacted. Visit https://ahs.ca/covid for up-to-date information.

Telephone

780-674-2221

Service language options

Languages other than English in which this service may be delivered.

Wait times

We can’t predict how long you will need to wait in the emergency department. Patients are assessed (triaged) using a standard scoring system called the Canadian Triage and Acuity Scale (CTAS) to see how urgent their health needs are.

General Medicine | 780-674-2221

Service hours

Available 24 a day, 7 days a week.

Referral Needed

Yes

Multiple Languages

Yes
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General Medicine

Offers care and treatment for health problems such as:

  • diabetes
  • pneumonia
  • asthma
  • heart problems
  • severe infections
  • kidney / gall stones
  • pain in the abdomen
  • cancer
  • arthritis

Telephone

780-674-2221

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Contact healthcare centre for more information.

Service hours

On-call service available 24-hours per day, 7-days per week.

Wait Times

Yes

Multiple Languages

Yes
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General Radiography (X-Ray)

General Radiography uses x-rays to produce images of the structures inside the body, particularly bones. X-ray beams can pass through the body, but they are absorbed in different amounts depending on the density of the material they pass through.

Telephone

780-305-3322

Service Hours

Sunday: 7:00 am - 11:00 pm.
Monday: 7:45 am - 11:00 pm.
Tuesday: 7:45 am - 11:00 pm.
Wednesday: 7:45 am - 11:00 pm.
Thursday: 7:45 am - 11:00 pm.
Friday: 7:45 am - 11:00 pm.
Saturday: 7:00 am - 11:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Gift Shops | 780-674-2221

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Gift Shops

Some offer a selection of gifts, snacks, magazines, and toiletries for sale.

Telephone

780-674-2221

Service Hours

Monday: 2:00 pm - 4:00 pm.
Tuesday: 2:00 pm - 4:00 pm.
Wednesday: 2:00 pm - 4:00 pm.
Thursday: 2:00 pm - 4:00 pm.
Friday: 2:00 pm - 4:00 pm.

Multiple Languages

Yes
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Health Information - Access and Disclosure

In accordance with Alberta's Health Information Act, this is a service which enables the release of individually identifiable health information with or without the consent of an individual.

For health information, please contact the hospital or health care centre where you received treatment.

For detailed instructions, frequently asked questions and forms, please visit Access & Disclosure | Alberta Health Services.

Telephone

403-940-4047

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Fees

A basic fee of $25.00 is applied to all requests which includes up to 20 pages depending on record format i.e. paper, electronic or microfilm record. Each additional page costs from .25 to .50 cents per page. Additional costs may apply. Fees are applied in accordance with the Health Information Act.



Fee Reductions

If you are unable to pay the fee, please submit evidence of financial hardship.

Health Information / Records Management | 780-674-2221 (ext.202)

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Health Information / Records Management

Completes patient charts, collects data, data entry and coding, collects patient information, dictates notes, and transcribes inpatient and outpatient charts.

Telephone

780-674-2221 (ext.202)

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Fees

There is a fee for copies of health records.

Home Care | 780-674-4139

Service hours

The Continuing Care Access team has a 24/7 voicemail option and operates the following hours:

Monday to Friday 8:15 am to 8:00 pm,

Saturday, Sunday and Statutory Holidays 8:15 am to 4:30 pm.

Multiple Languages

Yes
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Home Care

Home Care helps people who live at home and need support such as:

  • Care after surgery
  • Long-term care
  • Palliative care
  • Respite services

A case manager, who is usually a nurse, will meet with the clients and help decide what services will best support them.

Telephone

780-674-4139

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Fees

Most services are covered for people with Alberta Health Care Insurance coverage, but there may be charges for services not covered by Alberta Health Care Insurance. Out of province clients looking for home care services in Alberta should inquire on any potential charges prior to obtaining services.

Hospitals | 780-674-2221

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Hospitals

To access contact information and a list of services offered, select a hospital.

Search through a complete list of progams and services, or hospital and facility information with the following:

Find Healthcare:

Telephone

780-674-2221

Service language options

Languages other than English in which this service may be delivered.

Laboratory Services | 780-305-3345 (Lab)

Service hours

Outpatient Collection site hours of operations:

Monday - Friday: 8:00 AM - 4:15 PM

Walk ins accepted until 30 minutes before closing.

Closed Saturdays, Sundays and Statutory holidays.

Wait Times

Yes
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Laboratory Services

Laboratory Services provides collection of blood and body fluids for tests ordered by your doctor or healthcare provider including a comprehensive range of routine and specialized lab testing and clinical consultations:

  • blood and body fluid sample collection
  • biochemistry and toxicology
  • electrocardiogram (ECG)
  • genetics and genomics
  • urinalysis
  • transfusion medicine
  • hematology
  • coagulation studies
  • microbiology
  • public health testing
  • serology
  • surgical pathology
  • cytopathology
  • autopsy pathology
  • student practicum training for medical lab technologists and medical lab assistants

Note: Some locations may not offer the full range of testing. To confirm availability of a specific test, contact the location.

APL Booking Line: 1-877-702-4486 or book online.

Telephone

780-305-3345 (Lab)

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Wait times

An estimated wait time will be provided at the time of appointment booking.

View more information...

Linen & Environmental Services

Cleans acute and continuing care facilities according to standards set by Alberta Health and Wellness and Alberta Health Services (AHS) infection control.
Services include:

  • waste management
  • managing outside contracts (e.g. door mats, windows, pest control)
  • managing cleaning contracts for leased space
  • providing personal laundry services to north zone long term care clients at their request.

Telephone

780-674-2221

Fees

Personal laundry fees in effect for long term care clients.

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Medical Device Reprocessing

Provides clean or sterilized items for use in patient care including:

  • personal care items
  • instruments
  • surgical drapes
  • respiratory and anaesthetic supplies
  • some dental and home care supplies

Telephone

780-674-2221

Service hours

Closed 12:00 PM (noon) to 1:00 PM, and statutory holidays.

Wait Times

Yes

Multiple Languages

Yes
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Mental Health Information, Promotion and Prevention

Offers information, workshops and training on preventing and/or coping with:

  • stress, anxiety, depression, seasonal affective disorder, grief and loss
  • suicide
  • Mental Health First Aid Training
  • ASIST and other suicide intervention training

Mental health promotion facilitators work with schools and various community agencies to strengthen resiliency amongst the population.

Some services are offered directly by Alberta Health Services staff, agencies funded by Alberta Health Services or community partners

Telephone

780-674-8243

Service Hours

Monday: 8:15 am - 4:30 pm.
Tuesday: 8:15 am - 4:30 pm.
Wednesday: 8:15 am - 4:30 pm.
Thursday: 8:15 am - 4:30 pm.
Friday: 8:15 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

This service is available to all ages.

Wait times

Depends upon nature of request

Fees

There is a fee for Mental Health First Aid, suicide intervention training and other like courses. Information and workshops are at no cost.

Service hours

Call for information; availability of dietitian appointments vary.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Nutrition Counselling - Adult and Pediatric

The majority of teaching is one-to-one, however, group sessions may be offered to promote enhanced learning of clients. Nutrition information and resources can be found on Alberta health Services’ Healthy Eating Starts Here and at MyHealth.Alberta.ca

Additional Services:

Telephone

1-844-793-7266

Service Hours

Monday: 8:30 am - 4:15 pm.
Tuesday: 8:30 am - 4:15 pm.
Wednesday: 8:30 am - 4:15 pm.
Thursday: 8:30 am - 4:15 pm.
Friday: 8:30 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Nutrition Counselling - Pediatric Weight Management | 780-401-BOOK (2665) (Central Access)

Wait Times

Yes

Multiple Languages

Yes
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Nutrition Counselling - Pediatric Weight Management

In the Outpatient Dietitian Counselling program, families work one-on-one with a registered dietitian (dietitian) trained in Pediatric Weight Management. The dietitian will help the family work on healthy eating and active living habits and set realistic goals that focus on creating a healthy lifestyle. Areas of focus include nutrition, physical activity, sedentary time and sleep.

The dietitian and the family’s healthcare provider work together to ensure the family is supported in achieving their health goals. They can also assist in connecting the family with other supports as needed, such as physical activity, mental health, and community services.

The program’s aim is to help families achieve a lifestyle that promotes healthy growth and development in their children.

For more information visit the Outpatient Dietitian Counselling website.

Telephone

780-401-BOOK (2665) (Central Access)

Service Hours

Monday: 8:00 am - 5:00 pm.
Tuesday: 8:00 am - 5:00 pm.
Wednesday: 8:00 am - 5:00 pm.
Thursday: 8:00 am - 5:00 pm.
Friday: 8:00 am - 5:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Available to children ages 2-4 years with a Body Mass Index (BMI) above the 97th percentile and children ages 5-17 years with a BMI above the 85th percentile.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Obstetrics | 780-674-2221

Service hours

Available 24 a day, 7 days a week.
View more information...

Obstetrics

Provides care for pregnant women who are low-risk and more than 36 weeks, which may include:

  • fetal monitoring
  • labour induction
  • non-stress testing
  • epidural
  • C-section surgery (elective, urgent, and emergency)

Cares for babies and provides breastfeeding support if needed.

Go to a community health centre in your area for any prenatal concerns and follow-up after you deliver your baby.

For more information, visit the Prenatal website.

Some services and key providers may not be available at all locations.

Telephone

780-674-2221

Multiple Languages

Yes
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Occupational Therapy Services

Occupational therapists apply knowledge and skills to collaborate with, assess, empower, and enable clients to:

  • learn new ways of doing activities
  • develop or regain skills
  • use devices, materials, wheelchairs, seating and other equipment to make life easier
  • adapt their environment
  • maximize their independence across their lifespan

Occupational Therapy helps to solve the problems that interfere with a person's ability to do the things that are important to them.

Telephone

780-674-2221

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Homecare Occupational Therapy services are only available to Alberta residents. Outpatient services may have out of province client restrictions. Contact site for further information.

Fees

Fees may apply for some services, call for more information.

Outpatient Endoscopy | 780-674-2221

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Outpatient Endoscopy

Service offers diagnostic procedures, including:

  • gastroscopy
  • colonoscopy
  • bronchoscopy
  • ERCP's
  • flexible sigmiodoscopy
  • hemorrhoid banding
  • cystoscopy / urology

Not all services are offered at all locations.

Telephone

780-674-2221

Service Hours

Monday: 9:00 am - 4:30 pm.
Tuesday: 9:00 am - 4:30 pm.
Wednesday: 9:00 am - 4:30 pm.
Thursday: 9:00 am - 4:30 pm.
Friday: 9:00 am - 4:30 pm.

Patient Food Services | 780-674-2221 Ext 127

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Patient Food Services

Patient Food Services overarching objectives are to:

  • Offer quality food and food choice, to support Patient Centered Care
  • Work with the whole care team to ensure that Meals Matter
  • Foster a positive meal experience that results in enjoyment of meals, as well as improved satisfaction and food intake that supports recovery
  • Provide menus that are based on “Canada’s Food Guide” and that are adaptable for therapeutic requirements
  • Offer appealing food that encourages eating for health
  • Provide meal service styles appropriate to the patient population (e.g. tray service, dining room service) and meal delivery systems that support safe high quality food served at appropriate temperatures to the correct patient / resident

PFS delivers more than 31,000 patient/resident meals each day within AHS facilities.

Telephone

780-674-2221 Ext 127

Service Hours

Sunday: 7:00 am - 5:00 pm.
Monday: 7:00 am - 5:00 pm.
Tuesday: 7:00 am - 5:00 pm.
Wednesday: 7:00 am - 5:00 pm.
Thursday: 7:00 am - 5:00 pm.
Friday: 7:00 am - 5:00 pm.
Saturday: 7:00 am - 5:00 pm.

Patient Information | 780-674-2221

Service hours

Patient Information is available 24/7 - calls are forwarded outside of office hours.

View more information...

Patient Information

Services offered:

  • responding to patient location inquires
  • providing direction on a patients whereabouts

Telephone

780-674-2221

Service Hours

Monday: 6:30 am - 11:15 pm.
Tuesday: 6:30 am - 11:15 pm.
Wednesday: 6:30 am - 11:15 pm.
Thursday: 6:30 am - 11:15 pm.
Friday: 6:30 am - 11:15 pm.

Pharmacy Services | 780-674-2221, Ext 158

Service hours

Open weekdays.

Referral Needed

Yes
View more information...

Pharmacy Services

Collaborates and interacts with healthcare service providers to provide clinical services and medications to patients in hospital and long-term care facilities.

Telephone

780-674-2221, Ext 158

Referral Needed

a doctor's prescription is needed.

Physical Therapy Services | 780-305-3318 (Physical Therapy)

Wait Times

Yes

Multiple Languages

Yes
View more information...

Physical Therapy Services

Assesses people and uses exercises, ultrasound, laser, heat, mobilization, and acupuncture to treat health issues, including:

  • pain and arthritis
  • work-related and traumatic injuries
  • lung and heart conditions
  • cancer
  • stroke, spinal cord issues, and Parkinson’s Disease

Telephone

780-305-3318 (Physical Therapy)

Service Hours

Monday: 7:00 am - 4:00 pm.
Tuesday: 7:00 am - 4:00 pm.
Wednesday: 7:00 am - 4:00 pm.
Thursday: 7:00 am - 4:00 pm.
Friday: 7:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

Waiting period is dependent on resources available at site as well as triage priority.

An estimated wait time will be provided at the time of appointment booking.

Fees

Fees may apply.

Registration | 780-674-2221

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Registration

Patient Registration registers:

  • and pre-registers patients and collects demographic and financial information
  • patients for inpatient admissions, ambulatory clinic appointment, and emergency department services

Telephone

780-674-2221

Service Hours

Monday: 6:30 am - 11:15 pm.
Tuesday: 6:30 am - 11:15 pm.
Wednesday: 6:30 am - 11:15 pm.
Thursday: 6:30 am - 11:15 pm.
Friday: 6:30 am - 11:15 pm.

Social Work | 780-674-2221

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Social Work

Services may include:

  • refer and liaise with appropriate community and government agencies
  • collaborate with other healthcare providers (discharge planning, family conferences)
  • provide counselling and crisis intervention
  • provide information/education on important resources and legislation (e.g., Personal Directives, Guardianship, Trusteeship, Child Welfare and Protection for Persons in Care)

Telephone

780-674-2221

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

A doctor or other healthcare provider must send in a referral.

Special Care Unit | 780-674-2221

Service hours

Available 24 a day, 7 days a week.

Referral Needed

Yes
View more information...

Special Care Unit

Treats people with a wide variety of serious health issues (e.g., cardiovascular events, head injuries, drug overdoses).

Telephone

780-674-2221

Referral Needed

Doctors referral or admission to the hospital.

Multiple Languages

Yes
View more information...

Stroke Services - Chronic Disease Management

Services provided:

  • Local, in - person support for stroke prevention clinic telehealth appointments
  • Stroke prevention education in conjunction with the telehealth appointment.
  • Referral to other healthcare professionals or programs as required.
  • Registration for the “Living with Stroke” virtual stroke support group for North Zone residents- please call the stroke department number for more information or to register for sessions.

Telephone

780-402-8166

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Eligible Clients include:

  • those who have had stroke or transient ischemic attack (TIA)
  • those who are high risk for stroke or TIA

Switchboard | 780-674-2221

Service hours

Switchboard is answered 24/7. Oustide of office hours calls are forwarded.

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Switchboard

These services include:

  • answering incoming telephone calls
  • transferring telephone calls and
  • giving out authorized telephone numbers

Telephone

780-674-2221

Service Hours

Monday: 6:30 am - 11:15 pm.
Tuesday: 6:30 am - 11:15 pm.
Wednesday: 6:30 am - 11:15 pm.
Thursday: 6:30 am - 11:15 pm.
Friday: 6:30 am - 11:15 pm.

Ultrasound | 780-305-3322

Service hours

Service available by appointment only.

Wait Times

Yes

Multiple Languages

Yes
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Ultrasound

Ultrasound is an imaging test that captures images of soft tissue organs, blood vessels and tissues using high-frequency sound waves (no radiation). Ultrasound is also known as sonography.

Not all tests are offered at all sites. Call the location for more information.

Telephone

780-305-3322

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Last appointment is at 2:00 PM.

Walk-In: For clients walking in to see a counsellor, please come to the Admin door located on the Southwest side of the hospital and call the clinic to indicate you are here. The number is posted on the entrance door.

Talk-In: For clients wanting to speak with a clinician over the phone during these hours, please call the clinic number and indicate you would like to participate in Talk-In services.

Wait Times

Yes
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Walk In Counselling Services

Provides a short-term counselling service, to help people make changes in their lives. Screening and referrals may also be completed to connect clients with additional services.

Sometimes people feel overwhelmed, aren't sure what to do, and need more than a friend to talk to.

Counsellor's use a team approach and focus on helping people make changes in their lives by learning what their strengths are and using them.

Reasons for needing this support may include:

  • stress
  • grieving
  • parenting
  • relationships
  • depression
  • anxiety

Confidential counselling sessions are 50 minutes.

If appropriate, people are provided information on other addiction and/or mental health services.

Telephone

780-674-8243

Service Hours

Wednesday: 12:00 pm - 3:00 pm.

Wait times

Wait time varies. Clients in crisis are seen on a priority basis.