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The service includes in-depth nutrition counselling and lifestyle coaching in the areas of physical activity, sedentary time and sleep hygiene.
Available to children ages 2-4 years with a Body Mass Index (BMI) above the 97th percentile and children ages 5-17 years with a BMI above the 85th percentile.
Healthcare providers should consult the Alberta Referral Directory for service referral information.
An estimated wait time will be provided at the time of appointment booking.
Wheel chair access available.
Monday: 8:00 am - 5:00 pm.Tuesday: 8:00 am - 5:00 pm.Wednesday: 8:00 am - 5:00 pm.Thursday: 8:00 am - 5:00 pm.Friday: 8:00 am - 5:00 pm.
314 25 Street Cold Lake Alberta T9M 1G6
780-401-BOOK (2665) (Central Access)
780-735-3553
1-877-414-BOOK (2665) (Central Access)
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Wayfinding information not currently available.
The focus of intervention is short term recovery. Clinicians help clients generate achievable goals for stabilization and change. Parental involvement is expected for children / youth unless a client is assessed as a mature minor. Services are available for children, youth, adults and older adults with addiction and / or mental health concerns. Clinicians work with individuals and families to identify goals of treatment as they relate to their moderate to severe addiction and / or mental health concerns. Addiction Services (clients with alcohol, tobacco, gambling, and / or other drug concerns) may include:
Mental Health Services may include:
Services may vary by location. Please call for more information.
Mental Health Referrals made immediately with Centralized Intake, however first time appointments may be on a wait period depending on demand for service at that time.
Domestic violence can take many forms, including verbal, physical, sexual, psycological, emotional, spiritual, and the violation of rights which can happen in any relationship based on intamcay, dependency, or trust. The Domestic Abuse Response Team (DART) offers specialized support to patients of all genders who are experiencing any form of domestic violence. Individuals do not have to be in a crisis to access the DART response, and can request a referral at select emergency departments, urgent care centres, and maternity units. Participation is voluntary and at no cost to the patient.
Although, as of November 30th, 2023, the DART project has sunset, domestic violence services are still being provided through localized shelter response, while individuals are present within the Alberta Health Services (AHS) or Covenant Health facility. Referrals of patients to the respective shelters remain confidential, nonjudgemental, and choice-based. A referral is initated through the patient or by an AHS or Covenant Health employee. A shelter responder will connect with the individual over the phone to conduct further assessment and provide the following services based on their needs.
This service is provided by AHS or Covenant Health and external shelter service providers.
This service targets:
Provides day procedures which include:
Also provides access to these clinics:
There may be a fee depending on the type of service (e.g., charge for a new cast).
Office is closed between 12:00 PM to 12:45 PM Monday to Friday, as well as on weekends and statutory holidays.
A range of supports are provided to persons living with severe and persistent mental illness while they are living in the community and whenever possible, while they are an inpatient.
A qualified team of health professionals offer:
Services are individualized, focused on recovery, and based on the principles of Psychosocial Rehabilitation (PSR) to assist with various areas of community living.
Individuals can be referred by:
Although someone else may refer individuals, participation is voluntary and individuals have the right to refuse service.
For people ages 18 or older but referring doctors can call if they have someone younger than 18 with early psychosis.
Closed weekends and statutory holidays
Cafeteria services offer food and beverages at Alberta Health Services facilities. Catering services and vending machines are available at some sites. Each cafeteria services site team is dedicated to creating great food, inspiring healthy eating, and providing outstanding customer service to support the health of Albertans.
**Please note hours of operation may vary from site to site.
Food is available for purchase.
CT is available by appointment only.
Computed tomography, also known as "CT Scan" or "CAT Scan", is when pictures of the body are taken using radiation and computer-enhanced imaging.
A language line is available, but requests need to be made before tests are scheduled.
Continuing Care Access phone number available Monday to Friday 8:15 a.m. to 8:15 p.m. and Saturday, Sunday and Holidays 9:00 a.m. to 5:15 p.m.
Albertans who would like to schedule a visit at participating continuing care sites can visit Continuing Care Visitation Request. Visit the Alberta Health Services Continuing Care website for more information on services and resources.
Waiting times vary depending on the facility.
Continuing Care accomodation charges apply, please refer to the continuing care accommodation charges website for more information.
Cares for people after they have day surgery procedures. If you need to be admitted to the hospital after your procedure, your surgeon will tell you.
Contact your family physician for more information.
Wait times depend on the type of surgery you need. If you have questions, call your family doctor.
Week: 2 out of every 10 weeks Hours: 0800 - 1800 hours
The Mobile MRI visits the following locations: Hinton, Westlock, Cold Lake, Camrose and Lloydminster. Magnetic resonance imaging is a method of looking inside the body using magnetism and radio waves to produce clearer pictures of the head, spine, and other parts of the body. The MRI produces soft-tissue images and is used to distinguish normal, healthy soft tissue from diseased tissue.
Referral from physician required.
Wait times may vary as the Mobile MRI travels through each site. Please contact the site location for further information
Echocardiography uses ultrasound to study the structure and function of the heart, including blood flow through the heart and its valves.
If you have an emergency, call 911.
Emergency departments:
Emergency Department wait times are now available for Calgary, Edmonton, Lethbridge, Medicine Hat and Red Deer.
Get the right care when you need it, to learn more visit Know Your Options
This service may be impacted by the COVID pandemic. View the Hours of Operations to see if the location has been impacted. Visit https://ahs.ca/covid for up-to-date information.
We can’t predict how long you will need to wait in the emergency department. Patients are assessed (triaged) using a standard scoring system called the Canadian Triage and Acuity Scale (CTAS) to see how urgent their health needs are.
Service available by appointment only.
Fluoroscopy is a real time x-ray like a video, which is used by physicians and staff to assist imaging throughout the body during exams.
Service available, but must be arranged ahead of time
Offers care and treatment for health problems such as:
Contact healthcare centre for more information.
On-call service available 24-hours per day, 7-days per week.
General Radiography uses x-rays to produce images of the structures inside the body, particularly bones. X-ray beams can pass through the body, but they are absorbed in different amounts depending on the density of the material they pass through.
Some offer a selection of gifts, snacks, magazines, and toiletries for sale.
In accordance with Alberta's Health Information Act, this is a service which enables the release of individually identifiable health information with or without the consent of an individual.
For health information, please contact the hospital or health care centre where you received treatment.
For detailed instructions, frequently asked questions and forms, please visit Access & Disclosure | Alberta Health Services.
A basic fee of $25.00 is applied to all requests which includes up to 20 pages depending on record format i.e. paper, electronic or microfilm record. Each additional page costs from .25 to .50 cents per page. Additional costs may apply. Fees are applied in accordance with the Health Information Act.
If you are unable to pay the fee, please submit evidence of financial hardship.
Completes patient charts, collects data, data entry and coding, collects patient information, dictates notes, and transcribes inpatient and outpatient charts.
There is a fee for copies of health records.
To access contact information and a list of services offered, select a hospital.
Search through a complete list of progams and services, or hospital and facility information with the following:
Find Healthcare:
This program provides support and health information to healthcare providers, Indigenous patients / clients and their families through personal visits. Specifically, this includes:
This service is available on-site in hospitals, public health centres and in the community. Upon request, staff can be present at hospital rounds, medical appointments and case conferences. This program will communicate with the healthcare team to ensure provision of culturally sensitive healthcare service.
Patient / client language interpretation service is also available upon request.
Patients and clients may also be asked about their healthcare experience to help ensure they receive the best possible healthcare.
Clients can self refer or be referred by family or friends.
First Nations (Status and Non-Status), Métis, and Inuit peoples and their families.
Outpatient Collection site hours of operations:
Monday to Friday 8:00 AM - 4:00 PM
Walk ins accepted until 30 minutes before closing.
Closed Saturdays, Sundays and Statutory holidays.
Laboratory Services provides collection of blood and body fluids for tests ordered by your doctor or healthcare provider including a comprehensive range of routine and specialized lab testing and clinical consultations:
Note: Some locations may not offer the full range of testing. To confirm availability of a specific test, contact the location.
APL Booking Line: 1-877-702-4486 or book online.
Cleans acute and continuing care facilities according to standards set by Alberta Health and Wellness and Alberta Health Services (AHS) infection control.Services include:
Personal laundry fees in effect for long term care clients.
Mobile MRI service available by appointment only. Messages may be left 24 hours, 7 days per week.
MRI scanners use strong magnetic fields and radiowaves to form images of the body. The technique is widely used in hospitals for medical diagnosis, staging of disease and for follow-up without exposure to ionizing radiation.
Used for many exams, including: head, spine, heart, bone / joints, and abdomen.
Provides clean or sterilized items for use in patient care including:
Offers information, workshops and training on preventing and/or coping with:
Mental health promotion facilitators work with schools and various community agencies to strengthen resiliency amongst the population.
Some services are offered directly by Alberta Health Services staff, agencies funded by Alberta Health Services or community partners
This service is available to all ages.
Depends upon nature of request
There is a fee for Mental Health First Aid, suicide intervention training and other like courses. Information and workshops are at no cost.
Call for information; availability of dietitian appointments vary.
The majority of teaching is one-to-one, however, group sessions may be offered to promote enhanced learning of clients. Nutrition information and resources can be found on Alberta health Services’ Healthy Eating Starts Here and at MyHealth.Alberta.ca
Additional Services:
In the Outpatient Dietitian Counselling program, families work one-on-one with a registered dietitian (dietitian) trained in Pediatric Weight Management. The dietitian will help the family work on healthy eating and active living habits and set realistic goals that focus on creating a healthy lifestyle. Areas of focus include nutrition, physical activity, sedentary time and sleep.
The dietitian and the family’s healthcare provider work together to ensure the family is supported in achieving their health goals. They can also assist in connecting the family with other supports as needed, such as physical activity, mental health, and community services.
The program’s aim is to help families achieve a lifestyle that promotes healthy growth and development in their children.
For more information visit the Outpatient Dietitian Counselling website.
Provides care for pregnant women who are low-risk and more than 36 weeks, which may include:
Cares for babies and provides breastfeeding support if needed.
Go to a community health centre in your area for any prenatal concerns and follow-up after you deliver your baby.
For more information, visit the Prenatal website.
Some services and key providers may not be available at all locations.
Occupational therapists apply knowledge and skills to collaborate with, assess, empower, and enable clients to:
Occupational Therapy helps to solve the problems that interfere with a person's ability to do the things that are important to them.
Homecare Occupational Therapy services are only available to Alberta residents. Outpatient services may have out of province client restrictions. Contact site for further information.
Fees may apply for some services, call for more information.
Patient Food Services overarching objectives are to:
PFS delivers more than 31,000 patient/resident meals each day within AHS facilities.
Services offered:
Our Pediatric Clinic offers the following services:
Pediatrician specialist visit, prescriptions, specialized assessments and referrals to other designations as needed(such as respiratory). Follow up appointments.
6 months
Collaborates and interacts with healthcare service providers to provide clinical services and medications to patients in hospital and long-term care facilities.
a doctor's prescription is needed.
Assesses people and uses exercises, ultrasound, laser, heat, mobilization, and acupuncture to treat health issues, including:
Waiting period is dependent on resources available at site as well as triage priority.
Fees may apply.
Patient Registration registers:
Please call for hours as they vary depending on the availability of the respiratory therapist.
Due to COVID-19, service times may vary. Call to confirm.
Services include:
Physician Order Required for all but education, Tobacco Cessation.
Can be a physician order, or a respiratory Requisition form. Submitted via fax
Waiting period can be 1 - 8 weeks
Contact the Cold Lake Continuing Care Centre for access (manager or nurse in charge)
Respite services provided at the facility are 24 hours
Respite services provide caregivers a short period of rest or relief from their caregiving responsibilities. Overnight respite services are offered in a Continuing Care environment and organized through Home Care. A Home Care Case Manager can review respite options available.
Site specific, contact site directly for instruction on referral process.
Site specific, contact site directly for admission processes.
Site specific, contact site directly for information on cost.
Seniors may submit receipts to Alberta Seniors Benefits.
Creates and maintains a work environment that is safe and secure for staff, patients and public members.
Treats people with a wide variety of serious health issues (e.g., cardiovascular events, head injuries, drug overdoses).
Doctors referral or admission to the hospital.
Services provided:
Eligible Clients include:
Switchboard is answered 24/7. Oustide of office hours calls are forwarded.
These services include:
Therapeutic recreation is important to a person's quality of life. With this in mind, this service:
Referrals can be received from family physicians, Home Care, or other Allied Health professionals.
Service is targeted primarily for residents residing in continuing care and acute care patients waiting placement. Also available on a consultative basis only for individuals in the communities who require this service due to medical reasons.
Ultrasound is an imaging test that captures images of soft tissue organs, blood vessels and tissues using high-frequency sound waves (no radiation). Ultrasound is also known as sonography.
Not all tests are offered at all sites. Call the location for more information.
Provides a short-term counselling service, to help people make changes in their lives. Screening and referrals may also be completed to connect clients with additional services.
Sometimes people feel overwhelmed, aren't sure what to do, and need more than a friend to talk to.
Counsellor's use a team approach and focus on helping people make changes in their lives by learning what their strengths are and using them.
Reasons for needing this support may include:
Confidential counselling sessions are 50 minutes.
If appropriate, people are provided information on other addiction and/or mental health services.
Wait time varies. Clients in crisis are seen on a priority basis.
