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General Information

Hospitals at High River General Hospital

Provides hospital services in many facilities across Alberta.

Accessibility

Wheel chair access available.
This facility is wheelchair accessible and has an elevator on site.

Service hours

Available 24 a day, 7 days a week.

Address

560 9 Avenue
High River Alberta
T1V 1B3

Telephone

403-652-2200 (Switchboard)

Fax

403-652-0199

Website

Getting there

Wayfinding information not currently available.

Other services

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Addiction and Mental Health - Domestic Abuse Response Team

Domestic violence can take many forms, including verbal, physical, sexual, psycological, emotional, spiritual, and the violation of rights which can happen in any relationship based on intamcay, dependency, or trust. The Domestic Abuse Response Team (DART) offers specialized support to patients of all genders who are experiencing any form of domestic violence. Individuals do not have to be in a crisis to access the DART response, and can request a referral at select emergency departments, urgent care centres, and maternity units. Participation is voluntary and at no cost to the patient.

Although, as of November 30th, 2023, the DART project has sunset, domestic violence services are still being provided through localized shelter response, while individuals are present within the Alberta Health Services (AHS) or Covenant Health facility. Referrals of patients to the respective shelters remain confidential, nonjudgemental, and choice-based. A referral is initated through the patient or by an AHS or Covenant Health employee. A shelter responder will connect with the individual over the phone to conduct further assessment and provide the following services based on their needs.

  • emotional support
  • information and education about domestic violence
  • assistance with safety planning
  • information about and referrals to local supports, including financial assistance, counselling, food bank, etc.
  • assistance with contacting local law enforcement and / or Children's Services
  • access to safe accommodations, including emergency shelter or hotel

This service is provided by AHS or Covenant Health and external shelter service providers.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

This service targets:

  • Albertans who disclose concerns of domestic violence or feeling unsafe
  • anyone 16 years of age and older, any gender (Child and Family Services involvement for patients under the age of 16)
  • clients must be alert, oriented and medically cleared in-person at nearest AHS facility
  • clients must be able to provide informed consent

Anaesthesia Services | 403-652-2200

Service hours

Services scheduled as needed.

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Anaesthesia Services

This service provides:

  • anaesthesia for surgery;
  • anaesthesia for diagnostic imaging and oncological procedures;
  • acute relief of pain after surgery;
  • treatment of chronic pain

Telephone

403-652-2200

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Physician referral required.

Balance Class | 403-652-0115

Service hours

Please call during the hours listed above for dates and times of classes.

Wait Times

Yes
View more information...

Balance Class

A group exercise and education program for people to improve balance and functional mobility. The program format is 60 minute classes, once/week for 8 weeks. Educational material is reviewed and exercises are taught and practiced in a group session.

Telephone

403-652-0115

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Eligibility

Community dwelling older adults at risk for falls or mobility loss.

To take part in the program, clients must:

  • be able to participate in a group exercise program independently
  • have had 1 or more falls in the last 6 months or had a healthcare provider say they are at a high risk for a fall
  • individuals with unstable medical conditions may not be eligible

Wait times

Wait time is up to 4 weeks.

Cafeteria Services | 403-652-2200

Service hours

Payment by cash or debit card

View more information...

Cafeteria Services

Cafeteria services offer food and beverages at Alberta Health Services facilities. Catering services and vending machines are available at some sites. Each cafeteria services site team is dedicated to creating great food, inspiring healthy eating, and providing outstanding customer service to support the health of Albertans.

**Please note hours of operation may vary from site to site.

Telephone

403-652-2200

Service Hours

Sunday: 7:00 am - 5:00 pm.
Monday: 7:00 am - 5:00 pm.
Tuesday: 7:00 am - 5:00 pm.
Wednesday: 7:00 am - 5:00 pm.
Thursday: 7:00 am - 5:00 pm.
Friday: 7:00 am - 5:00 pm.
Saturday: 7:00 am - 5:00 pm.

Fees

Food is available for purchase.

Service hours

Only 24 hour monitors are offered at this site. Call clinic for details.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Cardiac Diagnostics - Holter Monitoring

Offers heart rhythm monitoring services to help assess heart rhythms. Clients wear a portable monitor for 24 or 48 hours. The monitors are small and lightweight, and can be worn outside the hospital as clients do their normal everyday activities. Clients must not bath or do water-based activities.

Monitors must be returned at the scheduled time because they need to be processed and prepared for next client.

Telephone

403-652-0143

Service Hours

Tuesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Cardiology - Electrocardiogram Services

Provides ECGs to diagnose possible heart conditions. Cardiologists and the Internal Medicine department reviews the results and sends a report to the referring / ordering doctor.

Telephone

403-652-2200

Service Hours

Monday: 8:00 am - 5:00 pm.
Tuesday: 8:00 am - 5:00 pm.
Wednesday: 8:00 am - 5:00 pm.
Thursday: 8:00 am - 5:00 pm.
Friday: 8:00 am - 5:00 pm.
Saturday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Cardiology Outpatient Clinic | 403-652-0133 ext 2

Service hours

This clinic is offered once a month (dates vary based on specialist availability).

Wait Times

Yes

Multiple Languages

Yes
View more information...

Cardiology Outpatient Clinic

Services provided are:

  • assessment
  • treatment
  • follow up
  • prevention
  • education

Telephone

403-652-0133 ext 2

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

Referrals are triaged by cardiologists office and booked based on priority assigned.

Community Physiotherapy | 403-652-0115

Wait Times

Yes

Multiple Languages

Yes
View more information...

Community Physiotherapy

Service is provided to clients who meet the following inclusion criteria:

  • resident of Alberta
  • valid Alberta personal health care number (AB-PHN)
  • functional rehabilitation goal(s)
  • rehabilitation readiness, including: medically stable; physically able to participate in intervention, cognitively able to participate


Exlusion criteria includes:

  • WCB and MVA injury related concerns
  • multi-disciplinary pain management
  • currently recieving / recieved physiotherapy from another program or provider
  • children / youth developmental delay support

Telephone

403-652-0115

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

See program description.

Pelvic Floor services are only offered out of Nanton Community Health Centre and Oilfields General Hospital. There are specific inclusion / exclusion criteria for pelvic floor physiotherapy. Please contact the clinic for more information.

Wait times

3 Months

Waiting time can vary based on identified patient needs and location.

Community Seating Clinic | 403-652-0115

Service hours

Referrals can be made Mondy - Friday 8:00 AM - 4:00 PM. Closed on Weekends and Statuatory holidays.

Clinics are held 10 times per year. Satellite clinics may be offered at other Calgary zone rural sites.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Community Seating Clinic

An assessment and consultation service for adult clients with complex wheelchair seating and positioning needs. Ongoing management and support of the client's primary seating needs are supported by the client's primary therapist(s).

Telephone

403-652-0115

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Resident of Alberta. Non-Alberta residents who are covered through another Canadian provincial health insurance plan may be eligible for service.

Wait times

8 Weeks

Computed Tomography | 403-652-0134

Wait Times

Yes

Multiple Languages

Yes
View more information...

Computed Tomography

Computed tomography, also known as "CT Scan" or "CAT Scan", is when pictures of the body are taken using radiation and computer-enhanced imaging.

Telephone

403-652-0134

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

A language line is available, but requests need to be made before tests are scheduled.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Continuing Care Services | 403-652-2200

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Continuing Care Services

This service provides care using a collaborative model. The department aims to:

  • maintain and promote independence and health
  • prevent illness
  • ensure dignity and individual self-worth

It maintains an interdisciplinary team approach with residents and their families and provides an environment that encourages physical, psychological and spiritual well-being as well as continuity of care through the coordination of resources and services.

Provides long-term residential care, including:

  • nursing and personal care
  • physical, occupational or recreational therapy
  • pharmacy services

Visit the Alberta Health Services Continuing Care website for more information.

Telephone

403-652-2200

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Fees

Accommodation fees are charged as well as additional fees for other services including but not limited to: personal laundry, hairdressing, in-room telephone and cable.



Fee Reductions

Day Surgery Unit | 403-652-2200

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Day Surgery Unit

Cares for people before and after general surgery procedures.

Telephone

403-652-2200

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Language Line is available upon request at time of care.

Referral Needed

You need a referral from a surgeon.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Available by appointment only.

Multiple Languages

Yes
View more information...

Early Hearing Detection and Intervention (EHDI) Program - Community Screening

Your baby will be referred to Community Hearing Screening if:

  • your baby is discharged from hospital or birth centre before hearing screening can take place
  • your baby is born at a hospital or birth centre that does not offer hearing screening
  • your baby is not born in a hospital or birth centre

A community screening site will call and offer a hearing screening appointment for your baby soon after their birth.

The results of your baby's hearing screening and any follow up needed will be shared with you.

Hearing screening is the best way to find out if your baby has hearing loss.

Hearing screening is quick, safe, and will not hurt your baby. Your baby's hearing is important for many areas of child and brain development. Hearing loss can delay your child's speech, learning and social skills.

For more information, visit our website.

Telephone

403-652-0115

Service Hours

Monday: 9:00 am - 5:00 pm.
Tuesday: 9:00 am - 5:00 pm.
Wednesday: 9:00 am - 5:00 pm.
Thursday: 9:00 am - 5:00 pm.
Friday: 9:00 am - 5:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

All babies born or living in Alberta are offered screening for permanent hearing loss within 90 days of birth. It's best to have your baby's hearing screened before they are 1 month old. Newborn hearing screening is free. Additional eligibility requirements are based on your baby's age and health status. If your baby is born with bilateral aural atresia or presents with meningitis, they will be referred to Audiology Services for a diagnostic ABR assessment.

Service hours

After the birth of your baby, a health care provider will offer to have your baby's hearing screened.

Multiple Languages

Yes
View more information...

Early Hearing Detection and Intervention (EHDI) Program - Postpartum Screening

With your consent, your baby's hearing screening will happen before your baby leaves the hospital. The results of your baby's hearing screening and any follow up needed will be shared with you.

Your baby will be referred to Community Hearing Screening if:

  • your baby is discharged from hospital or birth centre before hearing screening can take place
  • your baby is born at a hospital or birth centre that does not offer hearing screening
  • your baby is not born in a hospital or birth centre

For more information on screening in the community, see the service type Early Hearing Detection & Intervention (EHDI) Program - Community Hearing Screening.

Hearing screening is the best way to find out if your baby has hearing loss.

Hearing screening is quick, safe, and will not hurt your baby. Your baby's hearing is important for many areas of child and brain development. Hearing loss can delay your child's speech, learning and social skills.

For more information, visit our website.

Telephone

403-652-2200 (Switchboard)

Service language options

Languages other than English in which this service may be delivered.

Eligibility

All babies born or living in Alberta are offered screening for permanent hearing loss within 90 days of birth. It's best to have your baby's hearing screened before they are 1 month old. Newborn hearing screening is free. Additional eligibility requirements are based on your baby's age and health status. If your baby is born with bilateral aural atresia or presents with meningitis, they will be referred to Audiology Services for a diagnostic ABR assessment.

Emergency Services | 403-652-2200

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Emergency Services

If you have an emergency, call 911.

Emergency departments:

  • take care of people that are very sick or injured on a priority basis. This means the sickest people are seen first. If you go to an emergency department for care that isn't urgent, you will not likely be seen right away.
  • provide medical care, which includes assessment and treatment
  • stabilize people and get them ready to transport to a higher level of care facility (if needed)
  • provide follow-up care including referrals to a family doctor or specialist (if needed)

Emergency Department wait times are now available for Calgary, Edmonton, Lethbridge, Medicine Hat and Red Deer.

Get the right care when you need it, to learn more visit Know Your Options

This service may be impacted by the COVID pandemic. View the Hours of Operations to see if the location has been impacted. Visit https://ahs.ca/covid for up-to-date information.

Telephone

403-652-2200

Service language options

Languages other than English in which this service may be delivered.

Wait times

We can’t predict how long you will need to wait in the emergency department. Patients are assessed (triaged) using a standard scoring system called the Canadian Triage and Acuity Scale (CTAS) to see how urgent their health needs are.

Service hours

Closed Saturday, Sunday and STAT holidays

Wait Times

Yes

Multiple Languages

Yes
View more information...

Endoscopy / Colonoscopy Services

Offers endoscopy procedures for gastrointestinal concerns, which may include:

  • endoscopy
  • colonoscopy
  • sigmoidoscopy
  • esophageal motility study
  • endoscopic ultrasound (EUS) Foothills Medical Centre and Peter Lougheed Centre only
  • double balloon enteroscopy (DBE) Foothills Medical Centre only

View patient education videos, visit ahs.ca/colonoscopy.

Telephone

403-601-6635

Service Hours

Monday: 8:00 am - 3:00 pm.
Tuesday: 8:00 am - 3:00 pm.
Wednesday: 8:00 am - 3:00 pm.
Thursday: 8:00 am - 3:00 pm.
Friday: 8:00 am - 3:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

General Medicine - Inpatients

Offers care on an inpatient basis including assessing, diagnosing, and treating many types of medical problems.

Telephone

403-652-2200

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided when accepted to the program.

Wait Times

Yes

Multiple Languages

Yes
View more information...

General Radiography (X-Ray)

General Radiography uses x-rays to produce images of the structures inside the body, particularly bones. X-ray beams can pass through the body, but they are absorbed in different amounts depending on the density of the material they pass through.

Telephone

403-652-0134

Service Hours

Sunday: 8:30 am - 6:00 pm.
Monday: 8:00 am - 6:00 pm.
Tuesday: 8:00 am - 6:00 pm.
Wednesday: 8:00 am - 6:00 pm.
Thursday: 8:00 am - 6:00 pm.
Friday: 8:00 am - 6:00 pm.
Saturday: 8:30 am - 6:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

General Surgery - Inpatient

The patient is admitted to a general surgery inpatient unit for one or more nights.

Telephone

403-652-2200

Service language options

Languages other than English in which this service may be delivered.

Interpretation and Translation Services available.

Service hours

Closed on statutory holidays.

Multiple Languages

Yes
View more information...

Gift Shops - High River Gift Shop

A hospital boutique featuring handcrafted baby quilts, baby blankets, "baby buddy nursing pillows", some children's clothing along with a number of other handcrafted gift items. All proceeds are used to support patient care and comfort as well as purchase patient focused equipment for the hospital. Payment accepted is cash and or debit. There is a Debit machine in hospital lobby.

Telephone

403-603-5704

Service Hours

Monday: 9:30 am - 3:30 pm.
Tuesday: 9:30 am - 3:30 pm.
Wednesday: 9:30 am - 3:30 pm.
Thursday: 9:30 am - 3:30 pm.
Friday: 9:30 am - 3:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Gynecological Surgery | 403-652-2200

Service hours

Available 24 a day, 7 days a week.

Referral Needed

Yes
View more information...

Gynecological Surgery

Cares for women or people with female anatomy after they have had gynecology surgery (e.g., hysterectomy, bladder repair, for cancer).

Telephone

403-652-2200

Referral Needed

Women/ people are admitted to the unit by a surgeon.

Gynecology Outpatient Services | 403-652-0133 ext 2

Service hours

This clinic is offered once or twice a month (dates vary based on specialist availability).

Wait Times

Yes

Multiple Languages

Yes
View more information...

Gynecology Outpatient Services

Services offered include the following:

  • general gynecology physician practice

For more information visit our website

Telephone

403-652-0133 ext 2

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

This clinic is wheelchair accessible. Please indicate on referral any mobility concers and lift requirments and weight.

Wait times

12 Months

Fees

There may be a fee for materials used such as intrauterine devices (IUDs)or pessaries and insurance/employer paperwork.

Multiple Languages

Yes
View more information...

Health Information - Access and Disclosure

In accordance with Alberta's Health Information Act, this is a service which enables the release of individually identifiable health information with or without the consent of an individual.

For health information, please contact the hospital or health care centre where you received treatment.

For detailed instructions, frequently asked questions and forms, please visit Access & Disclosure | Alberta Health Services.

Telephone

403-652-0116

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Fees

A basic fee of $25.00 is applied to all requests which includes up to 20 pages depending on record format i.e. paper, electronic or microfilm record. Each additional page costs from .25 to .50 cents per page. Additional costs may apply. Fees are applied in accordance with the Health Information Act.



Fee Reductions

If you are unable to pay the fee, please submit evidence of financial hardship.

Service hours

Open Fridays if required.

View more information...

Health Information / Records Management

Completes patient charts, collects data, data entry and coding, collects patient information, dictates notes, and transcribes inpatient and outpatient charts.

Telephone

403-652-0116

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Fees

There is a fee for copies of health records.

Hospitals | 403-652-2200 (Switchboard)

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Hospitals

To access contact information and a list of services offered, select a hospital.

Search through a complete list of progams and services, or hospital and facility information with the following:

Find Healthcare:

Telephone

403-652-2200 (Switchboard)

Service language options

Languages other than English in which this service may be delivered.

Laboratory Services | 1-877-702-4486 (Appointment), 403-652-0136 (Lab)

Service hours

To book an appointment for collection use the Q.Me Appointment System or by phone.

Short notice appointments are available in urgent situations by phone.

Community collection hours:

Monday - Friday:

Appointments available 8:00 AM - 5:00 PM

Walk-Ins available8:00 AM - 4:30 PM

Saturdays: Appointments available 8:00 AM - 4:00 PM
Walk-Ins available 8:00 AM - 4:30 PM

Closed Sunday and all Statutory Holidays

As this is an acute care facility, urgent and emergent priorities may impact and extend predicted wait times. Walk-Ins will be accommodated when time permits between pre-booked appointments during posted hours.

Employment related drug testing, fertility testing, post vasectomy testing or paternity testing services are not performed at this site.

Wait Times

Yes
View more information...

Laboratory Services

Laboratory Services provides collection of blood and body fluids for tests ordered by your doctor or healthcare provider including a comprehensive range of routine and specialized lab testing and clinical consultations:

  • blood and body fluid sample collection
  • biochemistry and toxicology
  • electrocardiogram (ECG)
  • genetics and genomics
  • urinalysis
  • transfusion medicine
  • hematology
  • coagulation studies
  • microbiology
  • public health testing
  • serology
  • surgical pathology
  • cytopathology
  • autopsy pathology
  • student practicum training for medical lab technologists and medical lab assistants

Note: Some locations may not offer the full range of testing. To confirm availability of a specific test, contact the location.

APL Booking Line: 1-877-702-4486 or book online.

Telephone

1-877-702-4486 (Appointment), 403-652-0136 (Lab)

Service Hours

Monday: 8:00 am - 5:00 pm.
Tuesday: 8:00 am - 5:00 pm.
Wednesday: 8:00 am - 5:00 pm.
Thursday: 8:00 am - 5:00 pm.
Friday: 8:00 am - 5:00 pm.
Saturday: 8:00 am - 4:00 pm.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Available 24 a day, 7 days a week.

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Labour and Delivery Services, Postpartum and Newborn Care

24 / 7 care for pregnant women and newborn babies, which includes:

  • assessment and treatment
  • referrals to other healthcare providers
  • labour and delivery support
  • vaginal deliveries
  • c-section deliveries
  • postpartum care
  • care for pregnancy complications
  • breastfeeding support
  • teaching as needed
  • discharge planning
  • grief counselling

Telephone

403-652-2200

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

A physician / midwife referral is needed.

Eligibility

Low risk care provided at Canmore, High River hospitals.

Low risk and high risk care provided at Foothills, Peter Lougheed, Rockyview, and South Health Campus hospitals.

Highest risk, tertiary care provided at Foothills Medical Centre.

Lost and Found Services | 403-652-2200 Switchboard

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Lost and Found Services

Provides a contact point for people who have lost items at the facility.

Telephone

403-652-2200 Switchboard

Service language options

Languages other than English in which this service may be delivered.

Service hours

Available 24 a day, 7 days a week.
View more information...

Medical Cardiology - Inpatients

Medical Cardiology inpatient unit that serves a patient population that traverses the life span to include young adults, middle adult and older age groups. Admissions include but are not limited to:

  • patients with abnormal heart beats
  • congestive heart failure
  • pre and post heart transplant
  • heart attack
  • pre and post cardiac catherization
  • pacemaker and other device implants just to name a few

Telephone

403-652-2200

Eligibility

Clients admitted under Cardioloogy who meet the criteria for needing cardiac services.

Orthopedic Services - Outpatients | 403-652-0133 ext 2

Service hours

An outpatient Orthopedic clinic is held at the High River hospital once a month, (dates vary based on specialist availability).

Multiple Languages

Yes
View more information...

Orthopedic Services - Outpatients

Our clinic offers a multi-disciplinary team approach to provide a holistic care to your musculoskeletal health.

Telephone

403-652-0133 ext 2

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

For patients with Musculoskeletal disease / injuries / traumas.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Multiple Languages

Yes
View more information...

Patient Email Well Wishes

As part of our support for patient care and comfort, friends and family of inpatients at hospital and health care facilities can send well wishes via email. Sites participating in the program will receive the message, will ensure that the message is only "well-wish" (any other type of communication will be deleted) and will arrange for delivery within 3 business days. A couple of important reminders - the electronic delivery system is not a secure connection, so please don't add any confidential information to your message. Plus the "well-wish" system does not allow for replies or confirm receipt / delivery confirmation.

Service language options

Languages other than English in which this service may be delivered.

Patient Food Services | 403-652-2200 Ext 230

Service hours

General hours of patient meal service:

Breakfast: 8:20 AM - 9:15 AM

Lunch: 12:00 PM - 1:10 PM

Supper: 5:00 PM - 5:45 PM

 

Cafeteria Hours:

Monday to Sunday: 7:00 AM - 5:00 PM

View more information...

Patient Food Services

Patient Food Services overarching objectives are to:

  • Offer quality food and food choice, to support Patient Centered Care
  • Work with the whole care team to ensure that Meals Matter
  • Foster a positive meal experience that results in enjoyment of meals, as well as improved satisfaction and food intake that supports recovery
  • Provide menus that are based on “Canada’s Food Guide” and that are adaptable for therapeutic requirements
  • Offer appealing food that encourages eating for health
  • Provide meal service styles appropriate to the patient population (e.g. tray service, dining room service) and meal delivery systems that support safe high quality food served at appropriate temperatures to the correct patient / resident

PFS delivers more than 31,000 patient/resident meals each day within AHS facilities.

Telephone

403-652-2200 Ext 230

Service Hours

Sunday: 6:00 am - 7:45 pm.
Monday: 6:00 am - 7:45 pm.
Tuesday: 6:00 am - 7:45 pm.
Wednesday: 6:00 am - 7:45 pm.
Thursday: 6:00 am - 7:45 pm.
Friday: 6:00 am - 7:45 pm.
Saturday: 6:00 am - 7:45 pm.

Patient Information | 403-652-2200

Service hours

Available 24 a day, 7 days a week.
View more information...

Patient Information

Services offered:

  • responding to patient location inquires
  • providing direction on a patients whereabouts

Telephone

403-652-2200

Pre-admission Clinic | 403-652-2200

Wait Times

Yes

Multiple Languages

Yes
View more information...

Pre-admission Clinic

Services provided may include:

  • optimize patient prior to the surgery
  • provide phone or in person assessment by nurse, or a consultant specialist based on the patient's medical needs
  • may have an assessment by Internal Medicine Physician and or anesthesiologists at the clinic
  • provide pre-operative instruction

Telephone

403-652-2200

Service Hours

Tuesday: 8:45 am - 4:00 pm.
Thursday: 8:45 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

4 to 6 weeks for elective surgeries. Clients having urgent surgery are seen sooner.

An estimated wait time will be provided at the time of appointment booking.

Registration | 403-652-2200

Service hours

Available 24 a day, 7 days a week.
View more information...

Registration

Patient Registration registers:

  • and pre-registers patients and collects demographic and financial information
  • patients for inpatient admissions, ambulatory clinic appointment, and emergency department services

Telephone

403-652-2200

Wait Times

Yes

Multiple Languages

Yes
View more information...

Respiratory Therapy - Rural

This service includes:

  • monitoring airway health
  • providing diagnostic testing ( i.e.spirometry assessments, with Respirologist interpretation; blood gases )
  • supporting rural community clients with life support equipment ( e.g., ventilators )
  • offers education for patients and their families on asthma, COPD, tobacco reduction
  • supporting the Alberta Aids to Daily Living home oxygen assessments
  • also support clients in a home living environment, unable to access outpatient services

Telephone

403-652-0115

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

16 years and older.

Wait times

4 Weeks

An estimated wait time will be provided at the time of appointment booking.

Service hours

Dietitian appointment times may vary.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Rural Nutrition Counselling - Adult

The majority of teaching is one-to-one, however, group sessions may be offered to promote enhanced learning of clients. Nutrition information and resources can be found on Alberta Health Services’ Healthy Eating Starts Here. This service is available to rural communities only.

Additional Services:

Telephone

403-956-1485

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Adults, 18 years and older

Wait times

An estimated wait time will be provided at the time of appointment booking.

Social Work Services | 403-652-2200 (Switchboard)

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Social Work Services

This service works individually with patients, groups and/or families to:

  • conduct assessments and develop interventions to alleviate social and personal problems
  • identify needs and gaps and connect patients with community supports and resources
  • empower patients to cope and problem solve during or after injury, disease or illness
  • provide referrals to other AHS and community programs as required (example - Addictions and Mental Health )
  • counsel patients and their families in coping with aspects of an illness, hospitalization and the impact of lifestyle choices on health
  • assist patients and families to navigate the healthcare system and address legal and financial issues impacting care

Telephone

403-652-2200 (Switchboard)

Service language options

Languages other than English in which this service may be delivered.

Language Line and translation available as required.

Referral Needed

Referral is usually through the care team or patients and families can request to see a social worker while attending hospital.

Service hours

Closed daily between 12:00 noon and 1:00 pm.

Closed weekends and statutory holidays.

Referral Needed

Yes
View more information...

Speech Language Pathology - Acute Care

This service provides:

  • assessment and treatment for communication, fluency and swallowing disorders
  • education

Telephone

403-652-0115

Service Hours

Monday: 8:30 am - 4:00 pm.
Tuesday: 8:30 am - 4:00 pm.
Wednesday: 8:30 am - 4:00 pm.
Thursday: 8:30 am - 4:00 pm.
Friday: 8:30 am - 4:00 pm.

Referral Needed

A health professional referral is required.

Spiritual Care Services | 403-652-0133, 403-652-2200

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Spiritual Care Services

Provision of spiritual health care by clinically trained Spiritual Health Practitioners to patients and families across diverse spiritual, religious, cultural, and philosophical values, beliefs, and practices.

Spirituality is a dimension of health. A Spiritual Health Practitioner (SHP) is a member of the health care team that can help you understand your unique health journey in light of your personal beliefs, values, relationships and experiences. Spiritual healthcare is confidential, inclusive, compassionate, and respectful and SHPs are skilled in providing philosophical, spiritual, and religious patient care across beliefs, cultural perspectives, and practices. They address spiritual distress (experiences of loss of meaning and connection in relation to yourself, to others and to what you understand as greater) and promote spiritual well-being (connection in relation to yourself, to others and to what you understand as greater).

A SHP will listen compassionately and work with you to determine the support you want and need. Services may include the following:

  • counselling (supportive, problem focused or grief counselling), to help you:
  • find strength to accept what is happening.
  • find meaning and connection in the midst of illness, injury and trauma.
  • cope better with pain and discomfort
  • understand feelings of anxiety, depression, anger, and loneliness
  • understand what’s important to you and make decisions about your health.
  • support when facing ethical dilemma, moral distress, and the need to make difficult decisions.
  • being an advocate to support patients / families as they navigate the health care system in light of their spiritual, religious, philosophical and cultural beliefs, values, and practices
  • connecting with religious and / or cultural supports and services
  • providing palliative and end of life spiritual care

Telephone

403-652-0133, 403-652-2200

Service language options

Languages other than English in which this service may be delivered.

Remote Language Interpretation service is available

Switchboard | 403-652-2200

Service hours

Available 24 a day, 7 days a week.
View more information...

Switchboard

These services include:

  • answering incoming telephone calls
  • transferring telephone calls and
  • giving out authorized telephone numbers

Telephone

403-652-2200

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Transition Services - Acute Care

This service provides:

  • effective and timely discharges from acute care
  • promotion of joint hospital and community initiatives
  • identification of patient flow
  • identification of barriers for discharge
  • collaboration with patient care managers, physicians, and support staff to facilitate timely discharge from acute care

Telephone

403-652-5435

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Patient in acute care facility in the Calgary Zone who will require medically necessary support upon discharge

Wait times

9 Months

Ultrasound | 403-652-0134

Wait Times

Yes

Multiple Languages

Yes
View more information...

Ultrasound

Ultrasound is an imaging test that captures images of soft tissue organs, blood vessels and tissues using high-frequency sound waves (no radiation). Ultrasound is also known as sonography.

Not all tests are offered at all sites. Call the location for more information.

Telephone

403-652-0134

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Urology Outpatient Clinic | 403-652-0133 ext 2

Service hours

An outpatient urology clinic is held at the High River hospital once a month, (dates vary based on specialist availability).

Wait Times

Yes

Multiple Languages

Yes
View more information...

Urology Outpatient Clinic

Services provided are:

  • assessment
  • treatment
  • follow up
  • prevention
  • education

Telephone

403-652-0133 ext 2

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Patients must be physically able to attend an outpatient clinic.

Wait times

Referrals are triaged by Urologists office and booked based on priority assigned.

Volunteer Resources | 403-652-0113

Multiple Languages

Yes
View more information...

Volunteer Resources

Our volunteer roles share a commitment to improving the quality of the patient and family experience.

Volunteers are:

  • way-finders who help guide patients and families around our busy facilities,
  • friendly visitors who spend time with our socially isolated patients,
  • patient and family advisors who provide input and direction to AHS on numerous committees,
  • supporters of our volunteer retail operations - where the proceeds are returned to AHS to provide patient care and comfort.

For general information about volunteering with AHS please visit our website.

Telephone

403-652-0113

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.