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General Information

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Other services

Adult Day Program | 403-678-7200

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
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Adult Day Program

Provides up to 6 hours of wellness program. The program offers:

  • activities, recreation, and exercises
  • blood pressure and weight monitoring
  • help with medication
  • basic personal care
  • rest breaks
  • meals and snacks

Telephone

403-678-7200

Service Hours

Thursday: 9:30 am - 3:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

A referral from a Home Care Case Manager is needed.

Eligibility

Must be a Home Care client over the age of 18.

Wait times

Wait time depends on how urgent the referral is.

Fees

May be a charge for a meal and snack. Client is responsible for transportation arrangements and costs.



Fee Reductions

May be eligible for cost share based on annual income.

Calgary Rural Diabetes Program | 844-445-5588 (Referral phone)

Wait Times

Yes

Multiple Languages

Yes
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Calgary Rural Diabetes Program

This service may provide:

  • diabetes education/counselling in a virtual group setting
  • one-to-one appointments with nurses and dietitians, which include an overview of the disease, complications, medications, exercise, and nutrition

Telephone

844-445-5588 (Referral phone)

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

A1C greater than 6.5 %

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Urgent Mental Health Walk-In Service at Banff Mineral Springs Hospital accessible daily between the hours of 2:00 and 9:00pm.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Community Addiction and Mental Health Services - Rural

Working across the lifespan, clinicians work with individuals and families to identify goals of treatment as they relate to Addiction and Mental Health concerns.

Other services include:

  • geriatrics (for individuals with cognitive decline)
  • outreach
  • urgent mental health care walk in ( times vary ) at Cochrane, Canmore, Banff and Airdrie Urgent Care Centers, Okotoks

Telephone

403-678-4696

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Service targeted to individual who:

  • present with moderate to severe mental health symptoms
  • would like to change their relatonship with substance use

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Pick-up Details:
Monday - Friday 8:30 AM - 4:30 PM. 
Closed over lunch (12 -1)

 

Drop-off Days:
Monday

Before 3:00 PM

Multiple Languages

Yes
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Environmental Public Health - Water Sample Bottle Pick-up and Drop-off

Drinking water, beaches and swimming pool water can be tested. Chemical water sampling testing is available and looks for common chemicals and trace metals found in water. Bacteria water sampling tests water samples for indicator bacteria to ensure water is safe.

For additional information,

Telephone

403-762-2990

Service language options

Languages other than English in which this service may be delivered.

Multiple Languages

Yes
View more information...

Healthy Moms Healthy Babies Program

Healthy Moms Healthy Babies supports pregnant and parenting women and teens (infants 0-6months) who face challenges with isolation, finances, physical or emotional health, healthy nutrition, family conflict and / or addictions. Offers these services:

  • group support with nutrtition and prenatal health education
  • one to one visits with a nurse, dietitian, and / or outreach worker
  • referrals to healthcare providers or community agencies as needed
  • free child birth education classes with AHS

Telephone

403-762-2990

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Pregnant women and teens or with infants 0 - 6 months of age.

Appropriate client referrals include clients with low income, poor nutrition, teen pregnancy, social isolation, recent arrival to Canada, substance use and/ or family violence.

Immunization - Adult Services | 403-762-2990 or 811 for immunization appointments only, 403-943-5465 immunization appointments only

Multiple Languages

Yes
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Immunization - Adult Services

This service provides routine immunization for adults. Suggested immunizations:

  • a booster dose of diphtheria, tetanus, and pertussis (whooping cough)(dTap) every 10 years
  • dTap vaccine for pregnant women every time they are pregnant
  • Hepatitis B vaccine (HBV) for unprotected adults born in 1981 or later. Some adults born before 1981 may need this vaccine if they are at risk for hepatitis B (e.g. health problems, type of work, lifestyle, contact with the virus)
  • Human Papillomavirus (HPV) vaccine for adults up to and including age 26 years who did not get it in school.
  • Measles, Mumps, Rubella (MMR) vaccine for adults whose immunization records do not show the recommended number of doses of measles, mumps, or rubella vaccine
  • Chickenpox vaccine for unprotected adults
  • annual influenza vaccine
  • pneumococcal vaccine for all adults 65 years of age and older and adults with certain health problems

To find out which vaccines are recommended for you and to book an appointment for immunization, call your nearest community / public health centre. If you are not sure where your nearest community / public health centre is, you can call Health Link at 811. Bring any immunization records you have to the appointment, especially if you were immunized in another province or country.

For more general information about immunization go to ImmunizeAlberta.ca, Immunizations at myhealth.alberta.ca, or call Health Link.

Telephone

403-762-2990 or 811 for immunization appointments only, 403-943-5465 immunization appointments only

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Service targeted to:

  • 18 years and older

Immunization - Infant and Preschool Services | 403-762-2990 or 811 for immunization appointments only, 403-943-5465 immunization appointments only

Multiple Languages

Yes
View more information...

Immunization - Infant and Preschool Services

Alberta Health Services provides routine immunization for infants and children across Alberta. Immunizations are free of charge for infants and children who live in Alberta.
Immunizations are recommended for infants starting at 2 months of age. Routinely recommended vaccines include: diphtheria, pertussis (whooping cough), tetanus, polio, Haemophilus influenzae type b, hepatitis B, rotavirus, meningococcal, pneumococcal, measles, mumps, rubella, varicella (chickenpox), and influenza.

For the routine immunization schedule, go to immunizealberta.ca.

Additional vaccines may be needed depending on your child’s health conditions or other risk factors.

Immunization is effective. Other than providing safe drinking water, no other health intervention works as well as immunization to reduce disease and death rates. Immunization protects whole communities. The more people who are fully immunized in a community, the safer everyone is.

Immunization is safe. It is much safer to get immunized than to get the diseases that vaccines protect against.

For more information, and to book an appointment, call your nearest community/public health centre. If you are not sure where your nearest community/public health centre is, call Health Link at 811. Bring your child’s immunization record to the appointment, especially if your child was immunized in another province or country.

For more general information about immunization, go to immunizealberta.ca, Immunizations at myhealth.alberta.ca, or call Health Link at 811.

Telephone

403-762-2990 or 811 for immunization appointments only, 403-943-5465 immunization appointments only

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Service targeted to:

  • 2 months to 5 years

Immunization - School Services | 403-762-2990 or 811 for immunization appointments only, 403-943-5465 immunization appointments only

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Immunization - School Services

Each year, Alberta Health Services, Public Health reviews immunization records for students in grades 1, 6, and 9 to see what immunizations each student needs. A consent form is then sent home with an information sheet for each vaccine recommended for the student. No immunizations will be given in school without consent from a parent or legal guardian. Immunizations in this program include:

  • Grades 1, 6, and 9: Any routine childhood and school vaccines that may have been missed according to a review of the students immunization record on file
  • Grade 6: Hepatitis B (HBV) vaccine for students who have not already completed a hepatitis B immunization series and human papillomavirus (HPV) vaccine
  • Grade 9: diphtheria, tetanus, acellular pertussis (dTap) and meningococcal (Groups A, C, Y, W-135) conjugate vaccine

Telephone

403-762-2990 or 811 for immunization appointments only, 403-943-5465 immunization appointments only

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Eligibility

Students in Grades 1, 6, and 9.

Lactation Services | 403-678-5536

Wait Times

Yes

Multiple Languages

Yes
View more information...

Lactation Services

Offers breastfeeding / chestfeeding support to:

  • parents who have breast/chest concerns e.g. latching, sore/painful nipples, yeast, mastitis, milk supply, pumping, weaning
  • babies with tongue-ties, yeast, latching problems, slow weight gain, failure to thrive
  • prenatal counselling regarding nipple concerns, concerns with breast/chestfeeding, breast surgery, concerns with breast/chestfeeding previous children or need support

A breast / chestfeeding resource for doctors and healthcare providers.

Telephone

403-678-5536

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Telephone access to interpreters.

Wait times

1 Days

May not be available on the weekends.

Mental Health Services | 403-762-4451

Wait Times

Yes

Multiple Languages

Yes
View more information...

Mental Health Services

Provides programs and services for people experiencing mental health issues. Offers time limited and goal focused Mental Health Counselling that include:

  • assessing, treating and follow up
  • providing information
  • referring people to other mental wellness services

Telephone

403-762-4451

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Oral Health - Preventative Dental Services | 403-762-5570 (Fluoride Varnish Line)

Multiple Languages

Yes
View more information...

Oral Health - Preventative Dental Services

Our goal is to improve the oral health of people of all ages, in Calgary and its surrounding areas. A healthy mouth is an important piece in a person's overall health. Healthy teeth and gums support good nutrition, speech, growth, development, learning, and social development.

Services include:

Health Promotion Campaign

Telephone

403-762-5570 (Fluoride Varnish Line)

Service Hours

Monday: 9:15 am - 3:30 pm.
Tuesday: 9:15 am - 3:30 pm.
Wednesday: 9:15 am - 3:30 pm.
Thursday: 9:15 am - 3:30 pm.
Friday: 9:15 am - 3:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Multiple Languages

Yes
View more information...

Patient Email Well Wishes

As part of our support for patient care and comfort, friends and family of inpatients at hospital and health care facilities can send well wishes via email. Sites participating in the program will receive the message, will ensure that the message is only "well-wish" (any other type of communication will be deleted) and will arrange for delivery within 3 business days. A couple of important reminders - the electronic delivery system is not a secure connection, so please don't add any confidential information to your message. Plus the "well-wish" system does not allow for replies or confirm receipt / delivery confirmation.

Service language options

Languages other than English in which this service may be delivered.

Service hours

Please call clinic for hours of operation for this program.

Multiple Languages

Yes
View more information...

Preschool Oral Health Services

Fluoride varnish helps protect your child's teeth from tooth decay (cavities). It slows down decay already started.

Your child needs four fluoride varnish visits, six months apart, to best protect their teeth. Fluoride varnish is painted on your child's teeth. It takes less than one minute to apply. You can hold your child during the visit.

You can also ask any questions you may have about protecting your child's teeth.

If your child is diagnosed with asthma by a doctor, bring their quick reliever medication to the appointment. If your child feels anxious with dental visits it may trigger asthma symptoms.

This provincial prevention service is available across Alberta.

For more information and eligibility, visit our website: Preschool Oral Health Services

Telephone

1-855-943-1300

Service language options

Languages other than English in which this service may be delivered.

Low German interpretation is available in South and Central Zones.

Eligibility

Children between 12 and 35 months (1 and 2 years) old are eligible to start the program. For more information and eligibility, visit our website Preschool Oral Health Services

Note: For Calgary and area, eligibility is also based on family income.

Public Health Services | 811 for immunization appointments only

Service hours

Closed 12:00 PM - 1:00 PM.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Public Health Services

Community Health Centres provide a wide range of health services, which may include:

Telephone

811 for immunization appointments only

Service Hours

Monday: 8:15 am - 4:30 pm.
Tuesday: 8:15 am - 4:30 pm.
Wednesday: 8:15 am - 4:30 pm.
Thursday: 8:15 am - 4:30 pm.
Friday: 8:15 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Dietitian appointment times may vary.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Rural Nutrition Counselling - Adult

The majority of teaching is one-to-one, however, group sessions may be offered to promote enhanced learning of clients. Nutrition information and resources can be found on Alberta Health Services’ Healthy Eating Starts Here. This service is available to rural communities only.

Additional Services:

Telephone

403-956-1485

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Adults, 18 years and older

Wait times

An estimated wait time will be provided at the time of appointment booking.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Rural Pediatric Allied Health

Services support the development of children and youth to participate in meaningful activities of daily life at home and in the community. Focus is on the early years and early intervention to prevent health complications and improve long term health and wellbeing. We want to understand what's important to your child and family. Services are goal-driven; starting and continuing services is based on having functional reasons / goals for rehabilitation. Therapists will work with parents to provide the tools and strategies to apply in the context of their home and life. Therapy may look like 'play', depending on your child's age. We will work together so you and your child are supported to move to the next developmental stage or between providers and services. Services are provided by phone, zoom and in person sessions as determined by your therapist. They may be in a group or one to one. Services provided are related to (neuro) developmental conditions and / or medical conditions.

The program offers occupational therapist, physiotherapist, speech-language pathologist, and social worker (navigation) services to children and youth 0 - 18 years and their families. Services are provided for children and youth with a variety of needs, for example:

  • hearing (e.g. responding to sounds, noise, voices, words)
  • moving (e.g. sitting, crawling, walking, coordination)
  • using hands (e.g. playing with toys, using utensils)
  • taking care of self (e.g. dressing, toileting, doing chores, sleeping)
  • equipment needs (e.g. wheelchair, walking aides, adaptive aides)
  • physical symptoms (e.g. muscle / joint tightness, head shape, sensitivity to noise or touch)
  • managing emotions (e.g. behavior, becoming overwhelmed)
  • communication (e.g. understanding directions, babbling, using words and sentences)
  • clear speech (e.g. being understood by others, stuttering, voice quality)
  • feeding and swallowing (e.g. coughing, gagging, choking, choking, psychosocial factors impacting mealtime routines and feeding relationships, limited/restricted diet)

More advanced feeding supports are available (Okotoks location only) for babies and children with developmental, neurological, and medical conditions requiring a coordinated approach (e.g. medical instability or risk of deterioration, safety risk, aversion to oral feeding, disturbances in oral intake leading to nutrition / hydration risk).

We work closely with our pediatric rehabilitation partners to ensure referrals go to the right place and services are offered within the most appropriate program.

Telephone

403-995-2638

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Services targeted to:

  • occupational therapy, physiotherapy, speech and language therapy, and social work (navigation) services
  • 0 - 5 years: a broad range of developmental services are offered
  • 6 - 18 years: services are available when a child/youth has a significant change in their condition, or due to an injury, medical intervention, surgery or illness
  • children and youth may not be eligible for some services if they are receiving supports through Alberta Education or Family Support for Children with Disabilities (FSCD)

Wait times

New referrals are typically booked within 2-4 weeks.

School Health Program | 403-762-2990, 403-944-7200, 811 (immunization appointments only)

Service hours

Closed 12:00 pm (noon) - 1:00 pm

View more information...

School Health Program

This service offers:

  • public health nursing to support all schools in the Calgary Zone
  • public health nursing assists school communities with health resource navigation and partners with school communities to promote health and develop strong, supportive communities
  • school aged immunizations through school-based programs. Routine immunization programs occur in grades 1, 6 and 9

Telephone

403-762-2990, 403-944-7200, 811 (immunization appointments only)

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Eligibility

School communities (students, staff and families) in the Calgary Zone requiring routine school immunization, health promotion, disease and injury prevention.

Service hours

Please call clinic for hours of operation for this program.

View more information...

School Oral Health Services

Services are offered to eligible schools and may include:

  • fluoride varnish, provided to kindergarten, Grade 1 and Grade 2
  • dental sealants, provided to Grade 1 and Grade 2

A child diagnosed with asthma must have their short acting asthma reliever medication with them to receive service.

Telephone

403-762-2990

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Eligibility

Alberta Health Services (AHS) health zones partner with schools in low income neighborhoods to provide preventive dental services at school.

Tuberculosis Testing | 403-762-2990 , 403-762-5570

Wait Times

Yes

Multiple Languages

Yes
View more information...

Tuberculosis Testing

Offers free tuberculosis (TB) skin testing to eligible Albertans. The Mantoux skin test is not recommended to diagnose TB.

Testing is done at public health centres throughout the province:

If you are not eligible for free testing but still need to be tested there will be a charge for the test.

For travel or work related TB testing contact the Travel Health Services in your area.

Telephone

403-762-2990 , 403-762-5570

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Eligibility includes:

  • recent contact with known TB cases
  • people with medical conditions / therapies that increase risk of progressing from latent tuberculosis infection (LTBI) to active TB (HIV/AIDS, transplantation, on dialysis for chronic renal failure, silicosis, cancer of the head and neck, being treated with immunosuppressive drugs)
  • all refugees less than age 50 who are from a country where TB is common AND who have immigrated here in the last 2 years
  • foreign-born children up to and including age 14 who have lived in a country where TB is common AND who have immigrated here within the past 2 years

Wait times

Wait times vary.

Fees

There is a charge for anyone not meeting the eligibility criteria.

Well Child Services | 403-762-2990, 403-944-7200, 811 (immunization appointments only)

Service hours

Closed 12:00 pm (noon) - 1:00 pm

Multiple Languages

Yes
View more information...

Well Child Services

Provide appointments for:

  • routine vaccination (2, 4, 6, 12, 18 months and 4 years of age)
  • health education, health promotion and support for parents related to adjustment to parenthood, breastfeeding, infant feeding, nutrition and healthy eating, normal growth and development, etc.
  • health assessment and screening to identify health concerns
  • information and referral to community services, and community partnerships

There are 20 Community Health Centres (7 urban and 13 rural) across the Calgary Zone.

Telephone

403-762-2990, 403-944-7200, 811 (immunization appointments only)

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Families with infants and / or children aged 2 months to 5 years of age requiring routine well child appointments.