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Due to COVID-19, service times may vary. Call to confirm.
This Government of Alberta funded program assesses people for funding for benefits like wheelchairs, walkers, bathing equipment, wound supplies, and compression stockings.
Referrals are on a first-come, first-served basis.
If eligible, AADL is a cost-share program. Clients pay 25% of the cost up to maximum of $500 per family per benefit year (July 1 to June 30).
Low-income families can apply for cost exemption. Clients are 100% responsible for any upgrades.
Provides day procedures which include:
Also provides access to these clinics:
There may be a fee depending on the type of service (e.g., charge for a new cast).
This services:
You may be referred to another North Zone clinic location if there is not a local appointment available.
An estimated wait time will be provided at the time of appointment booking. You will be put on a wait list and contacted as soon as an appointment is available. Urgent cases may be seen first.
Provides education to cyclists, school staff, recreation staff, parents, and community volunteers about why bicycle helmets are mandatory equipment for all cyclists under the age of 18 in Alberta and how to wear a helmet properly. More information and resources about bicycle and wheeled safety are available here.
Free service that supports breastfeeding mothers and mothers with breastfeeding issues due to:
Breastfeeding women
Cafeteria services offer food and beverages at Alberta Health Services facilities. Catering services and vending machines are available at some sites. Each cafeteria services site team is dedicated to creating great food, inspiring healthy eating, and providing outstanding customer service to support the health of Albertans.
**Please note hours of operation may vary from site to site.
Food is available for purchase.
Continuing Care Access phone number available Monday to Friday 8:15 a.m. to 8:15 p.m. and Saturday, Sunday and Holidays 9:00 a.m. to 5:15 p.m.
Albertans who would like to schedule a visit at participating continuing care sites can visit Continuing Care Visitation Request. Visit the Alberta Health Services Continuing Care website for more information on services and resources.
Waiting times vary depending on the facility.
Continuing Care accomodation charges apply, please refer to the continuing care accommodation charges website for more information.
Cares for people after they have day surgery procedures. If you need to be admitted to the hospital after your procedure, your surgeon will tell you.
Contact your family physician for more information.
Wait times depend on the type of surgery you need. If you have questions, call your family doctor.
Available by appointment only.
Your baby will be referred to Community Hearing Screening if:
A community screening site will call and offer a hearing screening appointment for your baby soon after their birth.
The results of your baby's hearing screening and any follow up needed will be shared with you.
Hearing screening is the best way to find out if your baby has hearing loss.
Hearing screening is quick, safe, and will not hurt your baby. Your baby's hearing is important for many areas of child and brain development. Hearing loss can delay your child's speech, learning and social skills.
For more information, visit our website.
All babies born or living in Alberta are offered screening for permanent hearing loss within 90 days of birth. It's best to have your baby's hearing screened before they are 1 month old. Newborn hearing screening is free. Additional eligibility requirements are based on your baby's age and health status. If your baby is born with bilateral aural atresia or presents with meningitis, they will be referred to Audiology Services for a diagnostic ABR assessment.
If you have an emergency, call 911.
Emergency departments:
Emergency Department wait times are now available for Calgary, Edmonton, Lethbridge, Medicine Hat and Red Deer.
Get the right care when you need it, to learn more visit Know Your Options
This service may be impacted by the COVID pandemic. View the Hours of Operations to see if the location has been impacted. Visit https://ahs.ca/covid for up-to-date information.
We can’t predict how long you will need to wait in the emergency department. Patients are assessed (triaged) using a standard scoring system called the Canadian Triage and Acuity Scale (CTAS) to see how urgent their health needs are.
Pick-up Details:Monday - Friday 8:30 AM - 4:30 PM
Chemical sample bottles must be obtained from Public Health Inspector
Drop-off Days:Monday to Wednesday
Before 1:00 PM
Drinking water, beaches and swimming pool water can be tested. Chemical water sampling testing is available and looks for common chemicals and trace metals found in water. Bacteria water sampling tests water samples for indicator bacteria to ensure water is safe.
For additional information,
Provides short-term loans of medical equipment for people who are recovering from surgery or need palliative care so they can live in their own homes. Equipment loans include:
A security deposit may be required.
Offers care and treatment for health problems such as:
Contact healthcare centre for more information.
General Radiography uses x-rays to produce images of the structures inside the body, particularly bones. X-ray beams can pass through the body, but they are absorbed in different amounts depending on the density of the material they pass through.
An estimated wait time will be provided at the time of appointment booking.
Some offer a selection of gifts, snacks, magazines, and toiletries for sale.
In accordance with Alberta's Health Information Act, this is a service which enables the release of individually identifiable health information with or without the consent of an individual.
For health information, please contact the hospital or health care centre where you received treatment.
For detailed instructions, frequently asked questions and forms, please visit Access & Disclosure | Alberta Health Services.
A basic fee of $25.00 is applied to all requests which includes up to 20 pages depending on record format i.e. paper, electronic or microfilm record. Each additional page costs from .25 to .50 cents per page. Additional costs may apply. Fees are applied in accordance with the Health Information Act.
If you are unable to pay the fee, please submit evidence of financial hardship.
Completes patient charts, collects data, data entry and coding, collects patient information, dictates notes, and transcribes inpatient and outpatient charts.
There is a fee for copies of health records.
Provides nursing care and support which may include:
You will be contacted after you are discharged from the hospital to arrange an initial assessment
Provides hemodialysis treatments (a process where the client’s blood is passed through a special filter that removes waste products and water).
Most people need 3 treatments every week. Each treatment lasts 4 hours.
The Continuing Care Access team has a 24/7 voicemail option and operates the following hours:
Monday to Friday 8:15 am to 8:00 pm,
Saturday, Sunday and Statutory Holidays 8:15 am to 4:30 pm.
Home Care helps people who live at home and need support such as:
A case manager, who is usually a nurse, will meet with the clients and help decide what services will best support them.
Most services are covered for people with Alberta Health Care Insurance coverage, but there may be charges for services not covered by Alberta Health Care Insurance. Out of province clients looking for home care services in Alberta should inquire on any potential charges prior to obtaining services.
To access contact information and a list of services offered, select a hospital.
Search through a complete list of progams and services, or hospital and facility information with the following:
Find Healthcare:
Each year, Alberta Health Services, Public Health reviews immunization records for students in grades 1, 6, and 9 to see what immunizations each student needs. A consent form is then sent home with an information sheet for each vaccine recommended for the student. No immunizations will be given in school without consent from a parent or legal guardian. Immunizations in this program include:
Students in Grades 1, 6, and 9.
This program provides support and health information to healthcare providers, Indigenous patients / clients and their families through personal visits. Specifically, this includes:
This service is available on-site in hospitals, public health centres and in the community. Upon request, staff can be present at hospital rounds, medical appointments and case conferences. This program will communicate with the healthcare team to ensure provision of culturally sensitive healthcare service.
Patient / client language interpretation service is also available upon request.
Patients and clients may also be asked about their healthcare experience to help ensure they receive the best possible healthcare.
Clients can self refer or be referred by family or friends.
First Nations (Status and Non-Status), Métis, and Inuit peoples and their families.
This program:
The program also:
Outpatient Collection site hours of operations:
Monday to Friday: 8:00 AM - 4:15 PM
Walk ins accepted until 30 minutes before closing.
Closed: Saturdays, Sundays and Statutory holidays.
Laboratory Services provides collection of blood and body fluids for tests ordered by your doctor or healthcare provider including a comprehensive range of routine and specialized lab testing and clinical consultations:
Note: Some locations may not offer the full range of testing. To confirm availability of a specific test, contact the location.
APL Booking Line: 1-877-702-4486 or book online.
Cleans acute and continuing care facilities according to standards set by Alberta Health and Wellness and Alberta Health Services (AHS) infection control.Services include:
Personal laundry fees in effect for long term care clients.
Provides clean or sterilized items for use in patient care including:
Call for information; availability of dietitian appointments vary.
The majority of teaching is one-to-one, however, group sessions may be offered to promote enhanced learning of clients. Nutrition information and resources can be found on Alberta health Services’ Healthy Eating Starts Here and at MyHealth.Alberta.ca
Additional Services:
Provides care for pregnant women who are low-risk and more than 36 weeks, which may include:
Cares for babies and provides breastfeeding support if needed.
Go to a community health centre in your area for any prenatal concerns and follow-up after you deliver your baby.
For more information, visit the Prenatal website.
Some services and key providers may not be available at all locations.
Occupational therapists apply knowledge and skills to collaborate with, assess, empower, and enable clients to:
Occupational Therapy helps to solve the problems that interfere with a person's ability to do the things that are important to them.
Homecare Occupational Therapy services are only available to Alberta residents. Outpatient services may have out of province client restrictions. Contact site for further information.
Fees may apply for some services, call for more information.
Patient Food Services overarching objectives are to:
PFS delivers more than 31,000 patient/resident meals each day within AHS facilities.
Services offered:
Services for the care and treatment of children up to 16 years by general practitioners and specialists. Children who need specialized services are referred to the appropriate service.
A doctor must refer.
Children up to age 16.
Collaborates and interacts with healthcare service providers to provide clinical services and medications to patients in hospital and long-term care facilities.
a doctor's prescription is needed.
Assesses people and uses exercises, ultrasound, laser, heat, mobilization, and acupuncture to treat health issues, including:
Waiting period is dependent on resources available at site as well as triage priority.
Fees may apply.
Supports women and families experiencing postpartum depression (PPD).
Prenatal education available upon request. Please phone 780-849-3947 to speak with a Public Health Nurse
For more information visit our website at Prenatal – North Zone. Classes may be in the evenings or on Saturdays. Please be advised not all locations offer all services.
Services include:
It is important to register early because class sizes are limited. The 2nd trimester is ideal for learning.
Public Health Nurses provide immunization and follow-up services to clients of all ages. · Routine vaccinations (2, 4, 6, 12, 18 months and 4 years of age) · Communicable Disease ControlAfter vaccination & immunization follow-up and care
Community Health Centres | Alberta Health Services
North Zone Sexual & Reproductive Health Clinics are seeing clients in the clinic, for the following concerns: · Birth control and safer sex counseling · Pregnancy testing and pregnancy options counseling. · KNOWN STI and needs treatment. · Contact with a known STI and needs testing/treatment. · Symptoms of an STI · Routine STI Screening · Emergency contraceptive pill · Vaccinations Not all services are available at all locations. Contact each clinic to check what services they offer.
Everyone including all teens, young adults and clients with barriers to accessing service (e.g., no Alberta Health Care, low income, or English is not first language)
Patient Registration registers:
Please call for hours as they vary depending on the availability of the respiratory therapist.
Physician Order Required for all but education, Tobacco Cessation.
Can be a physician order, or a respiratory Requisition form. Submitted via fax
Waiting period can be 1 - 8 weeks
Admission to respite is Monday to Friday by 1:00 pm. Contact North Zone Placement to request respite admission.
Respite services provided at the facility are 24 hours.
Respite services provide caregivers a short period of rest or relief from their caregiving responsibilities. Overnight respite services are offered in a Continuing Care environment and organized through Home Care. A Home Care Case Manager can review respite options available.
Site specific, contact site directly for instruction on referral process.
Site specific, contact site directly for admission processes.
Site specific, contact site directly for information on cost.
Seniors may submit receipts to Alberta Seniors Benefits.
Provides healthcare in schools.
Students in school.
Currently no weekend services due to provider shortage.
Family Care Clinics are an Alberta Government initiative to increase access to primary health care services for Albertans, particularly those who are under-served, need consistent access to a primary care provider or team, are otherwise not attached to a primary care provider or team or have chronic diseases and/or addiction and mental health needs.
Services available to all Albertans who have healthcare insurance . If not insured by AB healthcare, payment is due when services rendered.
Daily walk-in appointments available.
Third party billing required for some services such as drivers medicals.
We have the ability to waive fees in extraordinary circumstances. This is dealt with on an individual basis.
Services may include:
A doctor or other healthcare provider must send in a referral.
Treats people with a wide variety of serious health issues (e.g., cardiovascular events, head injuries, drug overdoses).
Doctors referral or admission to the hospital.
These services include:
Therapeutic recreation is important to a person's quality of life. With this in mind, this service:
Referrals can be received from family physicians, Home Care, or other Allied Health professionals.
Service is targeted primarily for residents residing in continuing care and acute care patients waiting placement. Also available on a consultative basis only for individuals in the communities who require this service due to medical reasons.
Community Health Services staff, local RCMP and local traffic safety partners work together to improve the wear rates of seat belts and child safety seats and support safe driving.
Offers free tuberculosis (TB) skin testing to eligible Albertans. The Mantoux skin test is not recommended to diagnose TB.
Testing is done at public health centres throughout the province:
If you are not eligible for free testing but still need to be tested there will be a charge for the test.
For travel or work related TB testing contact the Travel Health Services in your area.
Eligibility includes:
Wait times vary.
There is a charge for anyone not meeting the eligibility criteria.
Service available by appointment only.
Ultrasound is an imaging test that captures images of soft tissue organs, blood vessels and tissues using high-frequency sound waves (no radiation). Ultrasound is also known as sonography.
Not all tests are offered at all sites. Call the location for more information.
Provides immunizations for babies and young children.
Services include information about:
New mothers are also offered postpartum depression screening.
For more information please visit Immunize Alberta.
