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 General Information

Environmental Public Health - Safe Food at Cochrane Community Health Centre

Works to prevent food poisoning (also called food borne illness) in Alberta by investigating food-related complaints and providing food safety information and education to facility staff and the public.

Accessibility

Wheel chair access available.
This facility is wheelchair accessible.

Service hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

This is not a drop in service. Please call for information between the listed hours.

Address

60 Grande Boulevard
Cochrane Alberta
T4C 0S4

Telephone

403-943-2288

Fax

403-851-6009

Toll free number

1-855-943-2288

Website

Getting there

Wayfinding information not currently available.

 Other services

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Addiction Services - Youth Outpatient Counselling

This service offers:

  • individual and family counselling
  • addiction screening, assessment and treatment
  • referral services

Telephone

403-851-6111

Service Hours

Tuesday: 8:00 am - 6:00 pm.
Wednesday: 8:00 am - 6:00 pm.
Thursday: 8:00 am - 6:00 pm.
Friday: 8:00 am - 6:00 pm.

Eligibility

Youth ages 12 to 17 years and their families

Wait Times

Yes

Multiple Languages

Yes
View more information...

Cardiology - Electrocardiogram Services

Provides ECGs to diagnose possible heart conditions. Cardiologists and the Internal Medicine department reviews the results and sends a report to the referring / ordering doctor.

Telephone

403-932-4811

Service Hours

Monday: 7:00 am - 4:30 pm.
Tuesday: 7:00 am - 4:30 pm.
Wednesday: 7:00 am - 4:30 pm.
Thursday: 7:00 am - 4:30 pm.
Friday: 7:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Cashier Services | 403-851-6001

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Cashier Services

Cashier services performs financial transactions, including the acceptance of payment for patient fees.

Telephone

403-851-6001

Service Hours

Monday: 9:00 am - 1:00 pm.
Tuesday: 9:00 am - 1:00 pm.
Wednesday: 9:00 am - 1:00 pm.
Thursday: 9:00 am - 1:00 pm.
Friday: 9:00 am - 1:00 pm.

Community Addiction and Mental Health Services - Rural | 1-844-943-1500 (Access Mental Health)

Service hours

The hours listed are the clinic office hours. Walk-in service is available from 11:00 AM to 5:00 PM Monday to Thursday and 11:00 AM to 3:00 PM on Friday.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Community Addiction and Mental Health Services - Rural

Working across the lifespan, clinicians work with individuals and families to identify goals of treatment as they relate to Addiction and Mental Health concerns.

 

Other services include:

  • geriatrics (for individuals with cognitive decline)
  • outreach
  • urgent mental health care walk in at Cochrane, Canmore, Banff and Airdrie Urgent Care Centers, Okotoks

Telephone

1-844-943-1500 (Access Mental Health)

Service Hours

Monday: 8:00 am - 7:15 pm.
Tuesday: 8:00 am - 7:15 pm.
Wednesday: 8:00 am - 7:15 pm.
Thursday: 8:00 am - 7:15 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Residents of rural communities to the South, North, East and West of Calgary with moderate to severe mental illness and / or addiction presentation.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Community Health Centres | 403-851-6130, 403-943-5465 Option 3 (immunization appointments only)

Service hours

Open one Tuesday monthly till 8:00 PM.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Community Health Centres

Community Health Centres provide a wide range of health services, which may include:

To book an immunization appointment only, dial 811 Monday to Friday 8:00 AM to 6:00 PM.

Telephone

403-851-6130, 403-943-5465 Option 3 (immunization appointments only)

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Contact our booking clerk between 8:00 AM to 4:00 PM. Clinics run at various times and locations all around the Calgary Zone.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Community Pediatric Asthma Service

Virtual (Skype or Zoom) asthma education appointments for children and their families with mild to moderate asthma that includes a customized Asthma Action Plan for every patient. A breathing exercise (simple spirometry) for children; 6 years of age and older; will be scheduled in a subsequent;face-to-face appointment as required.

Telephone

403-943-9139

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Children from 2 years to 18 years of age. Children 6 years of age and older may also have a breathing test (simple spirometry) as required.

Service hours

This is not a drop in service. Please call for information between the listed hours.

Multiple Languages

Yes
View more information...

Environmental Public Health - Disease: Communicable, Rabies, Food Borne Illness

This service:

  • investigates cases and outbreaks of illness, which are caused by germs like E. coli, salmonella, and Giardia (beaver fever) to find out the cause and prevent other people from getting sick
  • investigates people with vomiting and diarrhea who don’t know how they got sick
  • provides follow-up for animal bites (dogs, cats, bats, and other animals) to make sure people don’t get rabies
  • investigates single cases and/or outbreaks of many diseases including botulism, hantavirus, norovirus, shigella, and Q fever

For more information visit Environmental Public Health website.

Telephone

403-943-2288

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Environmental Public Health - Drinking Water | 403-943-2288 (call for inspector availability)

Service hours

This is not a drop in service. Please call for information between the listed hours.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Environmental Public Health - Drinking Water

Inspects public water supplies, reviews water sample results, and issues water advisories if needed. You can get water testing supplies (sample bottles) and shipping information from your local Community Health Centre. Testing for municipalities and private home owners is done through the Provincial Laboratory of Public Health and Alberta Centre for Toxicology. If there is E. coli or total coliform bacteria in your sample, you will be contacted right away in most parts of the province.

May advise private homeowners about how safe their well, cistern, or dugout water is and talk about treatment options if needed.

Does drinking water testing for bacteria through the Provincial Laboratory of Public Health, Environmental Microbiology Services, which checks for:

  • E. coli bacteria (shows if water is contaminated with sewage or fecal matter)
  • total coliform bacteria (helps determine the integrity of the water source)

Chemical water testing of untreated ground water for private households is done by The Alberta Centre for Toxicology which checks for many different things including bicarbonate, calcium, chloride, and magnesium.

Your water sample requisition may be reviewed before your sample is sent to the right place for testing. This is to make sure your water supply is eligible for testing.

Sample Bottle Pick-up and Drop-off locations in Alberta.

For more information visit the Environment Public Health website.

Telephone

403-943-2288 (call for inspector availability)

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Please call your local office to talk about the criteria for submitting a water sample.

Wait times

Call your local office to make arrangements for an appointment.

Fees

Fees may apply for sending a water sample for testing. Please contact your local office to discuss the charges.

Environmental Public Health - Education | 403-943-2288 (call for inspector availability)

Service hours

This is not a drop in service. Please call for information between the listed hours.

Multiple Languages

Yes
View more information...

Environmental Public Health - Education

Answers general environmental public health questions about topics like safe cooking, pest problems, and mould.

Offers classes, courses, presentations, and displays on many environmental public health topics. They are suited to the audience’s needs. Information can be in-person, online, or in home study, and may be available in other languages. Some services offered are:

  • bed bugs presentations
  • courses for childcare facility staff
  • courses to operate temporary food concessions at fairs, festivals, exhibitions, carnivals, or other special events
  • displays at trade shows and expos
  • food sanitation and hygiene courses (the AHS Food Safety Course is required by Alberta’s Food Regulation)
  • hand washing and personal hygiene presentations
  • home study on food safety (a certificate in basic food safety may be issued)
  • swimming pool operators course
  • 3-hour courses on food safety (a certificate in basic food safety may be issued)

For more information visit our website.

Telephone

403-943-2288 (call for inspector availability)

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Fees

Fees for formal courses

Environmental Public Health - Housing and Illegal Drug Operations | 403-943-2288 (call for inspector availability)

Service hours

This is not a drop in service. Please call for information between the listed hours.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Environmental Public Health - Housing and Illegal Drug Operations

Requires that owners / operators / landlords / property managers keep public housing healthy and safe for tenants. The service follows up on complaints from tenants or other agencies about housing conditions which may include no heat, water problems, structure problems, or pest problems (mice or other rodents, bed bugs or other insects). If conditions could be dangerous to tenants, they may need to move out. The service works with landlords to fix or remove problems. The service can also order dangerous conditions to be fixed like houses used for illegal drug operations (e.g., marijuana grow ops, meth labs).

For more information visit the Environmental Public Health website.

Telephone

403-943-2288 (call for inspector availability)

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

Call your local office to make an appointment.

Environmental Public Health - New Business and Plan Approval | 403-943-2288 (call for inspector availability)

Service hours

This is not a drop in service. Please call for information between the listed hours.

Multiple Languages

Yes
View more information...

Environmental Public Health - New Business and Plan Approval

Reviews and approves plans for building or renovating restaurants or other food establishments, swimming pools, social care facilities (e.g., daycares and nursing homes), and personal service facilities (e.g., tattoo studios, spas).

Reviews plans for special events (e.g., fairs, exhibitions, or carnivals) to make sure the right services are available (including washrooms and hand wash stations).

Issues permits and licenses needed for some facilities to operate like:

  • a Food Handling Permit for food establishments open to the public
  • a Public Swimming Pools Regulation License for swimming pools open to the public

For more information visit the Environmental Public Health website.

Telephone

403-943-2288 (call for inspector availability)

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Service hours

This is not a drop in service. Please call for information between the listed hours.

Multiple Languages

Yes
View more information...

Environmental Public Health - Orders, Disclosure and Legal Activity

This service inspects public places. When needed, is granted the power by The Public Health Act to order dangerous conditions to be fixed, removed, destroyed, or declared unfit.

Public health inspectors are designated as executive officers under the Public Health Act (RSA Chapter P-37) and enforce these regulations and standards:

  • Artificial Tanning Regulation
  • Bodies of Deceased Persons Regulation (AR 135/2008)
  • Communicable Diseases Regulation (AR 238/1985)
  • Food Regulation (AR 31/2006)
  • Food Retail and Foodservices Code
  • Housing Regulation (AR 173/1999)
  • Institutions Regulation (AR 143/1981)
  • Minimum Housing and Health Standards
  • Nuisance and General Sanitation Regulation (AR 243/2003)
  • Personal Services Regulation (AR 1/2020)
  • Personal Services Standards
  • Recreation Area Regulation (AR 198/2004)
  • Pool Standards
  • Public Swimming Pools Regulation (204/2014)
  • Standards for Artificial Tanning Facility Signage
  • Waiver Regulation (AR 298/2003)
  • Work Camps Regulation (AR 218/2002)

For more information visit Health Enforcement Orders

Telephone

403-943-2288

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Environmental Public Health - Personal Services | 403-943-2288 (call for inspector availability)

Service hours

This is not a drop in service. Please call for information between the listed hours.

Multiple Languages

Yes
View more information...

Environmental Public Health - Personal Services

Prevents illness and infection from spreading by:

  • reviewing plans for new businesses
  • approving facilities before they open
  • doing inspections to make sure practices followed are safe and facilities are maintained as regulation requires
  • investigating any complaints from clients.

The requirements of the Personal Services Regulation and its related Health Standards and Guidelines apply to services which offer:

  • barbering
  • body and ear piercing (using guns or needles)
  • body wraps
  • branding
  • chemical hair colouring, straightening and curling
  • chemical peels
  • cosmetic cryotherapy
  • cryolipolysis (cool sculpting)
  • dermal jewelry anchoring
  • dermal filler injection
  • dermal rolling
  • earlobe stretching
  • electrolysis
  • esthetic cupping
  • eyebrow threading
  • face and body painting
  • facial and body waxing
  • facials
  • hair extension
  • haircutting and hairstyling
  • henna
  • lash and brow tinting
  • lash extension
  • laser and cosmetic tattoo removal
  • laser hair re-growth and restoration
  • laser hair removal
  • manicure
  • microblading
  • microderm abrasion
  • mud treatments
  • neuromodulator injection (botox)
  • pedicure
  • permanent make-up
  • scarification
  • shaving
  • skin exfoliation
  • spray tanning
  • tattooing
  • teeth whitening
  • tooth decoration
  • ultraviolet (UV) tanning (tanning beds)
  • vaginal rejuvenation

For more information visit the Environmental Public Health website.

Telephone

403-943-2288 (call for inspector availability)

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Environmental Public Health - Recreational Water | 403-943-2288 (call for inspector availability)

Service hours

This is not a drop in service. Please call for information between the listed hours.

Multiple Languages

Yes
View more information...

Environmental Public Health - Recreational Water

Keeps the public from getting sick when using recreational water by:

  • approving pool plans
  • inspecting pools and other water facilities to ensure water is safe and sanitary
  • teaching operators about proper pool maintenance
  • reviewing water sample results (local community health centres may accept water samples for testing for E. coli, total coliforms, and Pseudomonas)

For more information visit the Environmental Public Health page.

Telephone

403-943-2288 (call for inspector availability)

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Service hours

This is not a drop in service. Please call for information between the listed hours.

Multiple Languages

Yes
View more information...

Environmental Public Health - Risks: Indoor Air, Outdoor Air, Contaminated Sites

Responds to and investigates health risks from activities like sour gas wells, forest fires, and accidental releases of gasoline, pesticides, or other chemicals.

Reviews and makes recommendations to approving authorities regarding proposed land use developments (e.g., intensive livestock operations, industrial plants, or developments on contaminated sites).

Responds to complaints and investigates indoor air in residences, schools, malls, swimming pools, or other public places. Will also respond to and investigate complaints about outdoor air.

For more information visit our website.

Telephone

403-943-2288 (call for inspector availability)

Service language options

Languages other than English in which this service may be delivered.

Service hours

This is not a drop in service. Please call for information between the listed hours.

Multiple Languages

Yes
View more information...

Environmental Public Health - Safe Food

Inspects public food facilities (e.g., restaurants, mobile food trucks, grocery stores, kitchens in daycares and nursing homes) to make sure food is prepared safely.

Applies Food Regulation requirements in public food facilities or operations to areas like:

  • bed and breakfast facilities
  • commercial caterers
  • community organization functions (when food is prepared for the public by volunteers)
  • convenience stores and fast food restaurants
  • restaurants, delis, and mobile food vendors
  • farmers’ markets (licensed by Alberta Agriculture) and their stallholders
  • food banks
  • food facilities in halls and churches that may be rented to the public
  • daycares, nursing homes, group homes, and other care facilities with over 10 clients that offer food service
  • grocery stores
  • private homes from which low risk home-prepared foods are sold
  • temporary food facilities at special events (e.g., fairs, festivals, exhibitions, carnivals, rodeos)
  • work-camp food facilities

This program offers guidance but will not apply Food Regulation requirements at private functions like:

  • bake sales when low risk foods are sold for charity
  • food prepared in a private home for family and guests
  • potlucks and other functions not open to the public

For more information visit our website.

Telephone

403-943-2288

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Service hours

This is not a drop in service. Please call for information between the listed hours.

Multiple Languages

Yes
View more information...

Environmental Public Health - Social Care

Reviews plans for new businesses and approves facilities as requested by Children's Services, Inspects many adult and childcare facilities routinely and follows up on complaints from clients or their families. May also provide education for staff in social care facilities.

Applies the requirements of various regulations under the Public Health Act and the CSA Standards in social care facilities including:

  • daycares and foster homes
  • drop-in centres and shelters
  • group family day homes and group homes
  • long-term care facilities, nursing homes, and seniors’ lodges
  • preschools and out-of-school care
  • playgrounds

For more information visit our website

Telephone

403-943-2288

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Environmental Public Health - Work Camps | 403-943-2288 (call for inspector availability)

Service hours

This is not a drop in service. Please call for information between the listed hours.

Multiple Languages

Yes
View more information...

Environmental Public Health - Work Camps

Inspects work camps of all sizes, including camps that move around Alberta or stay in one place. This includes camps used for any type of business (e.g., oil exploration and development, logging, tree planting). Inspections check that food is safely prepared, water is safe to drink, sewage is properly treated and disposed of, and housing conditions are safe.

Teaches companies about requirements for work camps.

Investigates complaints from people living at work camps.

For more information the Environmental Public Health website

Telephone

403-943-2288 (call for inspector availability)

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Service hours

This is not a drop in service. Please call for information between the listed hours.

Multiple Languages

Yes
View more information...

Environmental Public Health Program

Work to keep public places (e.g., restaurants, daycares, pools, rental properties, tattoo studios) safe. Tell people about health risks (e.g., unsafe water or housing). Make sure that the Public Health Act is being followed.

Our services include:

For more information visit the Environmental Public Health website.

Telephone

403-943-2288

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Multiple Languages

Yes
View more information...

Fluoride Protection for Toddlers

Children only need to have a few teeth to start getting fluoride. Applications are given 4 times, once every 6 months. For eligibility information visit our website.

At the appointment:

  • The child sits on their parent's lap while staff apply fluoride on the child's teeth using a brush, which takes less than a minute.
  • The child can eat and drink right after the treatment.
  • The fluoride sticks to the teeth and protects them. It slowly wears off when the teeth are brushed.

If the child has asthma, bring his or her asthma reliever medicine to the appointment.
This provincial prevention service is available in all AHS (Alberta Health Services) zones.

Telephone

1-855-943-1300

Service Hours

Monday: 8:30 am - 4:00 pm.
Tuesday: 8:30 am - 4:00 pm.
Wednesday: 8:30 am - 4:00 pm.
Thursday: 8:30 am - 4:00 pm.
Friday: 8:30 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Low German interpretation is available in South and Central Zones.

Wait Times

Yes

Multiple Languages

Yes
View more information...

General Radiography (X-Ray)

General Radiography uses x-rays to produce images of the structures inside the body, particularly bones. X-ray beams can pass through the body, but they are absorbed in different amounts depending on the density of the material they pass through.

Telephone

403-851-6268

Service Hours

Monday: 8:00 am - 6:00 pm.
Tuesday: 8:00 am - 6:00 pm.
Wednesday: 8:00 am - 6:00 pm.
Thursday: 8:00 am - 6:00 pm.
Friday: 8:00 am - 6:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Multiple Languages

Yes
View more information...

Health Information - Access and Disclosure

In accordance with Alberta's Health Information Act, this is a service which enables the release of individually identifiable health information with or without the consent of an individual.

Telephone

403-851-6180

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Fees

All requests are charged a fee in accordance with the Health Information Act. A basic fee of $25.00 is applied to all requests which includes up to 20 pages depending on record format i.e. paper, electronic or microfilm record. Each additional page costs from .25 to .50 cents per page. Dependent on the type of request additional costs may apply.



Fee Reductions

If you are unable to pay the fee, please submit evidence of financial hardship.

Service hours

Routine health information requests processed during the office hours posted.

View more information...

Health Information / Records Management

Completes patient charts, collects data, data entry and coding, collects patient information, dictates notes, and transcribes inpatient and outpatient charts.

Telephone

403-851-6180

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Fees

There is a fee for copies of health records.

Health Promotion | 403-851-6130

Service hours

Closed between 12pm and 1pm for lunch.

Multiple Languages

Yes
View more information...

Health Promotion

This service provides:

  • education and / or counselling on a variety of topics such as nutrition, safety, family violence, infant / child growth and development, through home visits, telephone calls, parenting classes, and well-child immunization clinics.
  • collaboration with other Alberta Health Services divisions and external agencies and organizations to promote health in the community.

Telephone

403-851-6130

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Multiple Languages

Yes
View more information...

Immunization - Adult Services

This service provides routine immunization for adults. Suggested immunizations:

  • a booster dose of tetanus / diphtheria vaccine every 10 years
  • an adult booster dose of pertussis (whooping cough) vaccine, combined with one of the tetanus / diphtheria boosters (dTap)
  • dTap vaccine for pregnant women every time they are pregnant
  • Hepatitis B vaccine for unprotected adults born in 1981 or later. Some adults born before 1981 may need this vaccine if they are at risk for hepatitis B (e.g. health problems, type of work, lifestyle, contact with the virus)
  • Measles, Mumps, Rubella (MMR) vaccine for adults whose immunization records do not show the recommended number of doses of measles, mumps, or rubella vaccine.
  • Chickenpox vaccine for unprotected adults
  • annual influenza vaccine for all Albertans 6 months of age and older
  • pneumococcal vaccine for all adults 65 years of age and older and adults with certain health problems

To find out which vaccines are recommended for you and to book an appointment for immunization, call your nearest community / public health centre. If you are not sure where your nearest community / public health centre is, you can call Health Link at 811. Bring any immunization records you have to the appointment, especially if you were immunized in another province or country.

For more general information about immunization go to ImmunizeAlberta.ca, Immunizations at myhealth.alberta.ca, or call Health Link.

Telephone

403-851-6130

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Service provided to individuals over 18 years of age; who live, work or go to school in Alberta.

Fees

This service is free of charge, for adults who live, work or go to school in Alberta.

Multiple Languages

Yes
View more information...

Immunization - Infant and Preschool Services

Alberta Health Services provides routine immunization for infants and children across Alberta. Immunizations are free of charge for infants and children who live in Alberta.

Immunizations are recommended for infants starting at 2 months of age. Routinely recommended vaccines include: diphtheria, pertussis (whooping cough), tetanus, polio, Haemophilus influenza type b, hepatitis B, rotavirus, meningococcal, pneumococcal, measles, mumps, rubella, varicella (chickenpox), and influenza.

For the routine immunization schedule, go to immunizealberta.ca.

Additional vaccines may be needed depending on your child’s health conditions or other risk factors.

Immunization is effective. Other than providing safe drinking water, no other health intervention works as well as immunization to reduce disease and death rates. Immunization protects whole communities. The more people who are fully immunized in a community, the safer everyone is.

Immunization is safe. It is much safer to get immunized than to get the diseases that vaccines protect against.

For more information, and to book an appointment, call your nearest community/public health centre. If you are not sure where your nearest community/public health centre is, call Health Link at 811. Bring your child’s immunization record to the appointment, especially if your child was immunized in another province or country.

For more general information about immunization, go to immunizealberta.ca,Immunizations at myhealth.alberta.ca, or call Health Link at 811.

Telephone

403-851-6130

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Ages: 2 months to 5 Years

View more information...

Immunization - School Services

Each year, Alberta Health Services, Public Health reviews immunization records for students in grades 1 through 9 to see what immunizations each student needs. A consent form is then sent home with an information sheet for each vaccine recommended for the student. No immunizations will be given in school without consent from a parent or legal guardian. Immunizations in this program include:

  • Grades 1-9: Any routine childhood or school vaccines that may have been missed according to a review of the students immunization record on file
  • Grade 6: Hepatitis B (HBV) vaccine for students who have not already completed a hepatitis B immunization series and human papilloma virus (HPV) vaccine
  • Grade 9: diphtheria, tetanus, acellular pertussis (dTap) and meningococcal (Groups A, C, Y, W-135) conjugate vaccine

Telephone

403-851-6130

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Eligibility

Students in Grade 1 through Grade 9

Laboratory Services | 403-770-5136 (Appointment Line)

Service hours

Monday to Friday 7:00 AM - 4:30 PM

 

Closed weekends and statutory holidays.

 

To book an appointment call the Patient Appointment Line at 403-770-5136 Monday to Friday, 8:00 AM-4:00 PM or online at www.albertaprecisionlabs.ca and clicking "Appointments" and then "Book Appointment".

Wait Times

Yes
View more information...

Laboratory Services

For information on service restrictions or to book an appointment, visit APL Appointments & Booking.

Laboratory Services provides collection of blood and body fluids for tests ordered by your doctor or healthcare provider including a comprehensive range of routine and specialized lab testing and clinical consultations:

  • blood and body fluid sample collection
  • biochemistry and toxicology
  • electrocardiogram (ECG)
  • genetics and genomics
  • urinalysis
  • transfusion medicine
  • hematology
  • coagulation studies
  • microbiology
  • public health testing
  • serology
  • surgical pathology
  • cytopathology
  • autopsy pathology
  • student practicum training for medical lab technologists and medical lab assistants

Note: Some locations may not offer the full range of testing. To confirm availability of a specific test, contact the location.

Telephone

403-770-5136 (Appointment Line)

Wait times

An estimated wait time will be provided at the time of appointment booking.

Mental Health Services | 403-851-6100

Wait Times

Yes

Multiple Languages

Yes
View more information...

Mental Health Services

Provides programs and services for people experiencing mental health issues. Offers short-term Mental Health Counselling (1 to 10 sessions) that include:

  • assessing, treating and follow up
  • providing information
  • referring people to other mental wellness services

Telephone

403-851-6100

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Mental Health Urgent Care | 403-851-6000

Wait Times

Yes

Multiple Languages

Yes
View more information...

Mental Health Urgent Care

This service provides psycho-social assessments and support on an outpatient basis.

Urgent mental health services are available with no appointment through the Urgent Care department.

Urgent Mental Health conditions may include:

  • depression
  • anxiety
  • thoughts of suicide or harming oneself
  • overwhelming stress
  • addictions
  • other situations that cause a person to be in crisis

Telephone

403-851-6000

Service Hours

Sunday: 10:00 am - 5:00 pm.
Monday: 12:00 pm - 7:00 pm.
Tuesday: 12:00 pm - 7:00 pm.
Wednesday: 12:00 pm - 7:00 pm.
Thursday: 12:00 pm - 7:00 pm.
Friday: 12:00 pm - 7:00 pm.
Saturday: 10:00 am - 5:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

The waiting period is dependent on the demand for service.

Service hours

Call for information; availability of dietitian appointments vary.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Nutrition Counselling - Pediatric

Services provided for:

  • optimizing growth
  • allergy and food intolerances
  • iron deficiency anemia
  • inappropriate diets for age
  • eating and feeding difficulties
  • nutrient deficiencies secondary to restricted diets

Telephone

403-955-7294

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

18 years and younger.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Multiple Languages

Yes
View more information...

Parent Drop-In (Babies 2 months and older)

This service offers health information on:

  • infant feeding
  • infant growth and development
  • vaccination
  • parenting adjustment
  • variety of health promotion topics

Drop in at the most convenient time and location for you. Sessions are offered on a weekly basis.

Telephone

403-851-6130

Service Hours

Thursday: 1:00 pm - 2:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Parents of babies 2 months of age and older.

Multiple Languages

Yes
View more information...

Patient Email Well Wishes

As part of our support for patient care and comfort, friends and family of inpatients at hospital and health care facilities can send well wishes via email. Sites participating in the program will receive the message, will ensure that the message is only "well-wish" (any other type of communication will be deleted) and will arrange for delivery within 3 business days. A couple of important reminders - the electronic delivery system is not a secure connection, so please don't add any confidential information to your message. Plus the "well-wish" system does not allow for replies or confirm receipt / delivery confirmation.

Service language options

Languages other than English in which this service may be delivered.

Patient Information | 403-851-6000

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Patient Information

Services offered:

  • responding to patient location inquires
  • providing direction on a patients whereabouts

Telephone

403-851-6000

Service Hours

Sunday: 7:45 am - 10:00 pm.
Monday: 7:45 am - 10:00 pm.
Tuesday: 7:45 am - 10:00 pm.
Wednesday: 7:45 am - 10:00 pm.
Thursday: 7:45 am - 10:00 pm.
Friday: 7:45 am - 10:00 pm.
Saturday: 7:45 am - 10:00 pm.

Pediatric Community Rehabilitation | 403-955-1300, 403-955-1300 (Appointment Booking)

Service hours

Closed for lunch 12:00 PM - 1:00 PM

Wait Times

Yes

Multiple Languages

Yes
View more information...

Pediatric Community Rehabilitation

Services support the development of children and youth to participate in meaningful activities of daily life at home and in the community. We want to understand what's important to your child and family. Services are goal - driven; starting and continuing services is based on having functional reasons / goals for rehabilitation. The purpose is to understand your child's strengths and needs. Therapy may look like 'play', depending on your child's age. We will work together so you and your child are supported to move to the next developmental stage or between providers and services. Services may be in - person, by phone, or videoconference. They may be in a group or one to one. Services provided are related to (neuro) developmental conditions and / or medical conditions.

Occupational Therapy 0- 5 years services children and their families with self - care; motor development and eating, feeding and swallowing

  • motor development
  • self - care
  • participation in activities typical for their development
  • eating, feeding and swallowing
  • specialized equipment
  • modifying the environment
  • assistive technology

Physiotherapy 0-5 years services help children and their families with development and movement

  • motor development
  • movement and function
  • specialized equipment

Speech Language Pathology services help children and their families with communication and eating, feeding, and swallowing

  • communication
  • using speech sounds
  • understanding spoken language and listening
  • using words to communicate thoughts and ideas
  • using language in social settings
  • speaking smoothly and easily
  • voice quality
  • eating, feeding and swallowing
  • augmentative & alternative communication (AAC)

Telephone

403-955-1300, 403-955-1300 (Appointment Booking)

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Speech Language Pathology: a broad range of health and developmental services are offered for children 0-5 years. Children and youth 6 to 18 years with significant change in their medical or (neuro) developmental condition, injury, medical intervention, surgery or illness.

Occupational Therapy and Physiotherapy a broad range of health and developmental services are offered for children 0-5 years.

May be ineligible for some services if they are receiving supports through Alberta Education or Family Support for Children with Disabilities (FSCD) services.

Wait times

3 Months

Registration | 403-851-6000

View more information...

Registration

Patient Registration

  • registers and pre-registers patients and collects demographic and financial information.
  • registers patients for inpatient admissions, ambulatory clinic appointment, and emergency department services

Telephone

403-851-6000

Service Hours

Sunday: 7:45 am - 10:00 pm.
Monday: 7:45 am - 10:00 pm.
Tuesday: 7:45 am - 10:00 pm.
Wednesday: 7:45 am - 10:00 pm.
Thursday: 7:45 am - 10:00 pm.
Friday: 7:45 am - 10:00 pm.
Saturday: 7:45 am - 10:00 pm.

School Health Program | 403-932-8700, 403-944-7200, 811 (immunization appointments only)

Service hours

Open one Thursday monthly until 8:00 pm

View more information...

School Health Program

This service offers:

  • public health nursing time and support to all schools in the region. Works in partnership with school communities to promote health and develop strong, supportive communities using a comprehensive school health approach.
  • health promotion activities and support healthy eating-active living, injury prevention and positive social environments
  • teachers, parents and students can consult with a public health nurse for nursing assessment of concerns about physical, emotional or social well-being.
  • school aged immunizations through school based programs. Routine immunization programs occur in grades 1, 5 and 9
  • public health nurses monitor, report and respond to communicable disease outbreaks within the school community

To book an immunization appointment only, dial 811 Monday to Friday 8:00 AM to 6:00 PM.

Telephone

403-932-8700, 403-944-7200, 811 (immunization appointments only)

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Eligibility

School communities (students, staff and families) in the Calgary Zone requiring routine school immunization, health promotion, disease and injury prevention.

School Oral Health Services | 1-855-943-1300

View more information...

School Oral Health Services

Services are offered to eligible schools and may include:

  • fluoride varnish, provided to kindergarten, Grade 1 and Grade 2
  • dental sealants, provided to Grade 1 and Grade 2

A child diagnosed with asthma must have their short acting asthma reliever medication with them to receive service.

Telephone

1-855-943-1300

Service Hours

Monday: 8:30 am - 4:00 pm.
Tuesday: 8:30 am - 4:00 pm.
Wednesday: 8:30 am - 4:00 pm.
Thursday: 8:30 am - 4:00 pm.
Friday: 8:30 am - 4:00 pm.

Eligibility

AHS (Alberta Health Services) health zones partner with schools in low income neighborhoods to provide preventive dental services at school.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Speech Language Pathology - School Services

Services include help with:

  • forming ideas into words
  • speech sounds
  • language
  • voice
  • speaking easily and smoothly

The service works with the child, family and the school. Most services are offered in the school, but some services are offered in the community.

Telephone

403-955-1300

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Students in grade 1 – 12:

  • attending schools within: Calgary Board of Education, Calgary Catholic School District, Rocky View Schools, Palliser Schools, Independent / Charter Schools and Francophone School Boards
  • who are home schooled
  • elementary school age students can access all of the services
  • junior or senior high school students can access some of the services including assessment and one consultation meeting

Wait times

12 Months

Waiting time varies from 4 - 12 months.

Switchboard | 403-851-6000

View more information...

Switchboard

These services include:

  • answering incoming telephone calls
  • transferring telephone calls and
  • giving out authorized telephone numbers

Telephone

403-851-6000

Service Hours

Sunday: 7:45 am - 10:00 pm.
Monday: 7:45 am - 10:00 pm.
Tuesday: 7:45 am - 10:00 pm.
Wednesday: 7:45 am - 10:00 pm.
Thursday: 7:45 am - 10:00 pm.
Friday: 7:45 am - 10:00 pm.
Saturday: 7:45 am - 10:00 pm.

Tuberculosis Testing | 403-851-6130

Wait Times

Yes

Multiple Languages

Yes
View more information...

Tuberculosis Testing

Offers free tuberculosis (TB) skin testing to eligible Albertans. The Mantoux skin test is not recommended to diagnose TB.

Testing is done at public health centres throughout the province:

If you are not eligible for free testing but still need to be tested there will be a charge for the test.

 

For travel or work related TB testing contact the Travel Health Services in your area. With the exception of Edmonton, you would contact the Immunization Business Unit to have school or work-related TB skin testing done.

Telephone

403-851-6130

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Eligibility includes:

  • recent contact with known TB cases
  • people with medical conditions/therapies that increase risk of progressing from latent tuberculosis infection (LTBI) to active TB (HIV/AIDS, transplantation, on dialysis for chronic renal failure, silicosis, cancer of the head and neck, being treated with immunosuppressive drugs)
  • all refugees less than age 50 who are from a country where TB is common AND who have immigrated here in the last 2 years
  • foreign-born children up to and including age 14 who have lived in a country where TB is common AND who have immigrated here within the past 2 years

Wait times

Wait times vary.

Fees

There is a charge for anyone not meeting the eligibility criteria.

Urgent Care Services | 403-851-6000

Service hours

Open 7 days a week, including statutory holidays.

Wait Times

Yes
View more information...

Urgent Care Services

Urgent care services are for people who have unexpected but non-life-threatening health concerns that usually require same-day treatment. Some examples include broken bones, sprains, lacerations, asthma, dehydration, pain and infections.

All patients are seen according to the urgency of their health condition, with the sickest patients being seen first.

For more information please call Health Link by dialing 811

In case of emergency dial 911

Telephone

403-851-6000

Service Hours

Sunday: 8:00 am - 10:00 pm.
Monday: 8:00 am - 10:00 pm.
Tuesday: 8:00 am - 10:00 pm.
Wednesday: 8:00 am - 10:00 pm.
Thursday: 8:00 am - 10:00 pm.
Friday: 8:00 am - 10:00 pm.
Saturday: 8:00 am - 10:00 pm.

Wait times

Patients are triaged and seen in order of medical priority.

Volunteer Resources | 403-944-1336

Service hours

Volunteer Resources does not operate an office onsite. Please call 403-944-1336 or email fmcvolunteer.resources@albertahealthservices.ca for assistance

Multiple Languages

Yes
View more information...

Volunteer Resources

Our volunteer roles share a commitment to improving the quality of the patient and family experience.

Volunteers are:

  • way-finders who help guide patients and families around our busy facilities,
  • friendly visitors who spend time with our socially isolated patients,
  • patient and family advisors who provide input and direction to AHS on numerous committees,
  • supporters of our volunteer retail operations - where the proceeds are returned to AHS to provide patient care and comfort.

For general information about volunteering with AHS please visit our website.

Telephone

403-944-1336

Service language options

Languages other than English in which this service may be delivered.

Well Child Services | 403-851-6130, 403-944-7200, 811 (immunization appointments only)

Service hours

Open one Thursday monthly until 8:00 pm

Multiple Languages

Yes
View more information...

Well Child Services

Provide appointments for:

  • routine vaccination (2, 4, 6, 12, 18 months and 4 years of age)
  • health education, health promotion and support for parents related to adjustment to parenthood, breastfeeding, infant feeding, nutrition and healthy eating, normal growth and development, etc.
  • health assessment and screening to identify health concerns
  • information and referral to community services, and community partnerships

There are 20 Community Health Centres (8 urban and 12 rural) across the Calgary Zone.

To book an immunization appointment only, dial 811 Monday to Friday 8:00 AM to 6:00 PM.

Telephone

403-851-6130, 403-944-7200, 811 (immunization appointments only)

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Families with infants and / or children aged 2 months to 5 years of age requiring routine well child appointments.

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