Addiction and Mental Health - Domestic Abuse Response Team

Domestic violence can take many forms, including verbal, physical, sexual, psycological, emotional, spiritual, and the violation of rights which can happen in any relationship based on intamcay, dependency, or trust. The Domestic Abuse Response Team (DART) offers specialized support to patients of all genders who are experiencing any form of domestic violence. Individuals do not have to be in a crisis to access the DART response, and can request a referral at select emergency departments, urgent care centres, and maternity units. Participation is voluntary and at no cost to the patient.

Although, as of November 30th, 2023, the DART project has sunset, domestic violence services are still being provided through localized shelter response, while individuals are present within the Alberta Health Services (AHS) or Covenant Health facility. Referrals of patients to the respective shelters remain confidential, nonjudgemental, and choice-based. A referral is initated through the patient or by an AHS or Covenant Health employee. A shelter responder will connect with the individual over the phone to conduct further assessment and provide the following services based on their needs.

• emotional support
• information and education about domestic violence
• assistance with safety planning
• information about and referrals to local supports, including financial assistance, counselling, food bank, etc.
• assistance with contacting local law enforcement and / or Children's Services
• access to safe accommodations, including emergency shelter or hotel

This service is provided by AHS or Covenant Health and external shelter service providers.

Adult Day Program

Provides up to 6 hours of wellness program. The program offers:

• activities, recreation, and exercises
• blood pressure and weight monitoring
• help with medication
• basic personal care
• rest breaks
• meals and snacks

Calgary Rural Diabetes Program

This service may provide:

• diabetes education/counselling in a virtual group setting
• one-to-one appointments with nurses and dietitians, which include an overview of the disease, complications, medications, exercise, and nutrition

Cardiology - Electrocardiogram Services

Provides ECGs to diagnose possible heart conditions. Cardiologists and the Internal Medicine department reviews the results and sends a report to the referring / ordering doctor.

Cast Clinic

This service provides:

• assessment, treatment and follow up of orthopedic injuries
• may involve application and removal of casts, braces or other orthopedic devices
• offers follow up by an orthopedic surgeon or family doctor with an interest in orthopedics

Community Addiction and Mental Health Services - Rural

Working across the lifespan, clinicians work with individuals and families to identify goals of treatment as they relate to Addiction and Mental Health concerns.

Other services include:

• geriatrics (for individuals with cognitive decline)
• outreach
• urgent mental health care walk in ( times vary ) at Cochrane, Canmore, Banff and Airdrie Urgent Care Centers, Okotoks

Community Pediatric Asthma Service

Non-urgent referrals for asthma education. In person or virtual education appointments for children and their families with mild to moderate asthma that includes a customized Asthma Action Plan for every patient. A breathing exercise (simple spirometry) for children 6 years of age and older will be scheduled as required.

Environmental Public Health - Water Sample Bottle Pick-up and Drop-off

Drinking water, beaches and swimming pool water can be tested. Chemical water sampling testing is available and looks for common chemicals and trace metals found in water. Bacteria water sampling tests water samples for indicator bacteria to ensure water is safe.

For additional information,

• Environmental Public Health - Drinking Water
• Sample Your Water - Environmental Public Health
• Testing your drinking water in Alberta

General Radiography (X-Ray)

General Radiography uses x-rays to produce images of the structures inside the body, particularly bones. X-ray beams can pass through the body, but they are absorbed in different amounts depending on the density of the material they pass through.

Health Information - Access and Disclosure

In accordance with Alberta's Health Information Act, this is a service which enables the release of individually identifiable health information with or without the consent of an individual.

For health information, please contact the hospital or health care centre where you received treatment.

For detailed instructions, frequently asked questions and forms, please visit Access & Disclosure | Alberta Health Services.

Health Information / Records Management

Completes patient charts, collects data, data entry and coding, collects patient information, dictates notes, and transcribes inpatient and outpatient charts.

Immunization - Adult Services

This service provides routine immunization for adults. Suggested immunizations:

• a booster dose of diphtheria, tetanus, and pertussis (whooping cough)(dTap) every 10 years
• dTap vaccine for pregnant women every time they are pregnant
• Hepatitis B vaccine (HBV) for unprotected adults born in 1981 or later. Some adults born before 1981 may need this vaccine if they are at risk for hepatitis B (e.g. health problems, type of work, lifestyle, contact with the virus)
• Human Papillomavirus (HPV) vaccine for adults up to and including age 26 years who did not get it in school.
• Measles, Mumps, Rubella (MMR) vaccine for adults whose immunization records do not show the recommended number of doses of measles, mumps, or rubella vaccine
• Chickenpox vaccine for unprotected adults
• annual influenza vaccine
• pneumococcal vaccine for all adults 65 years of age and older and adults with certain health problems

To find out which vaccines are recommended for you and to book an appointment for immunization, call your nearest community / public health centre. If you are not sure where your nearest community / public health centre is, you can call Health Link at 811. Bring any immunization records you have to the appointment, especially if you were immunized in another province or country.

For more general information about immunization go to ImmunizeAlberta.ca, Immunizations at myhealth.alberta.ca, or call Health Link.

Immunization - Infant and Preschool Services

Alberta Health Services provides routine immunization for infants and children across Alberta. Immunizations are free of charge for infants and children who live in Alberta.
Immunizations are recommended for infants starting at 2 months of age. Routinely recommended vaccines include: diphtheria, pertussis (whooping cough), tetanus, polio, Haemophilus influenzae type b, hepatitis B, rotavirus, meningococcal, pneumococcal, measles, mumps, rubella, varicella (chickenpox), and influenza.

For the routine immunization schedule, go to immunizealberta.ca.

Additional vaccines may be needed depending on your child’s health conditions or other risk factors.

Immunization is effective. Other than providing safe drinking water, no other health intervention works as well as immunization to reduce disease and death rates. Immunization protects whole communities. The more people who are fully immunized in a community, the safer everyone is.

Immunization is safe. It is much safer to get immunized than to get the diseases that vaccines protect against.

For more information, and to book an appointment, call your nearest community/public health centre. If you are not sure where your nearest community/public health centre is, call Health Link at 811. Bring your child’s immunization record to the appointment, especially if your child was immunized in another province or country.

For more general information about immunization, go to immunizealberta.ca, Immunizations at myhealth.alberta.ca, or call Health Link at 811.

Immunization - School Services

Each year, Alberta Health Services, Public Health reviews immunization records for students in grades 1, 6, and 9 to see what immunizations each student needs. A consent form is then sent home with an information sheet for each vaccine recommended for the student. No immunizations will be given in school without consent from a parent or legal guardian. Immunizations in this program include:

• Grades 1, 6, and 9: Any routine childhood and school vaccines that may have been missed according to a review of the students immunization record on file
• Grade 6: Hepatitis B (HBV) vaccine for students who have not already completed a hepatitis B immunization series and human papillomavirus (HPV) vaccine
• Grade 9: diphtheria, tetanus, acellular pertussis (dTap) and meningococcal (Groups A, C, Y, W-135) conjugate vaccine

Laboratory Services

Laboratory Services provides collection of blood and body fluids for tests ordered by your doctor or healthcare provider including a comprehensive range of routine and specialized lab testing and clinical consultations:

• blood and body fluid sample collection
• biochemistry and toxicology
• electrocardiogram (ECG)
• genetics and genomics
• urinalysis
• transfusion medicine
• hematology
• coagulation studies
• microbiology
• public health testing
• serology
• surgical pathology
• cytopathology
• autopsy pathology
• student practicum training for medical lab technologists and medical lab assistants

Note: Some locations may not offer the full range of testing. To confirm availability of a specific test, contact the location.

APL Booking Line: 1-877-702-4486 or book online.

Lactation Services

Offers breastfeeding / chestfeeding support to:

• parents who have breast/chest concerns e.g. latching, sore/painful nipples, yeast, mastitis, milk supply, pumping, weaning
• babies with tongue-ties, yeast, latching problems, slow weight gain, failure to thrive
• prenatal counselling regarding nipple concerns, concerns with breast/chestfeeding, breast surgery, concerns with breast/chestfeeding previous children or need support

A breast / chestfeeding resource for doctors and healthcare providers.

Nutrition Counselling - Pediatric

Services provided for:

• optimizing growth
• allergy and food intolerances
• iron deficiency anemia
• inappropriate diets for age
• eating and feeding difficulties
• nutrient deficiencies secondary to restricted diets

Oral Health - Preventative Dental Services

Our goal is to improve the oral health of people of all ages, in Calgary and its surrounding areas. A healthy mouth is an important piece in a person's overall health. Healthy teeth and gums support good nutrition, speech, growth, development, learning, and social development.

Services include:

• Early Childhood Oral Health
• School Dental Health
• Preventative Dental Health for Adults & Seniors

Health Promotion Campaign

• Re-Think Your Drink

Orthopedic Services - Outpatients

Our clinic offers a multi-disciplinary team approach to provide a holistic care to your musculoskeletal health.

Postpartum Community Services

Services include:

• newborn assessments including checking for jaundice
• postpartum assessment for new mothers includes physical and psychosocial assessmetns including domestic violence
• support with infant feeding including lactation consultants to help with breastfeeding
• parenting information
• information about newborn care, safety, growth, and development
• referrals to social worker support as needed
• referrals to doctors and community services as needed

Preschool Oral Health Services

Fluoride varnish helps protect your child's teeth from tooth decay (cavities). It slows down decay already started.

Your child needs four fluoride varnish visits, six months apart, to best protect their teeth. Fluoride varnish is painted on your child's teeth. It takes less than one minute to apply. You can hold your child during the visit.

You can also ask any questions you may have about protecting your child's teeth.

If your child is diagnosed with asthma by a doctor, bring their quick reliever medication to the appointment. If your child feels anxious with dental visits it may trigger asthma symptoms.

This provincial prevention service is available across Alberta.

For more information and eligibility, visit our website: Preschool Oral Health Services

Public Health Services

Community Health Centres provide a wide range of health services, which may include:

• Antenatal Community Prenatal Program (ACCP)
• Best Beginning
• Early Start Parent Drop In
• Postpartum Services
• School Health Program
• Well Child Services

Registration

Patient Registration registers:

• and pre-registers patients and collects demographic and financial information
• patients for inpatient admissions, ambulatory clinic appointment, and emergency department services

Respiratory Therapy - Rural

This service includes:

• monitoring airway health
• providing diagnostic testing ( i.e.spirometry assessments, with Respirologist interpretation; blood gases )
• supporting rural community clients with life support equipment ( e.g., ventilators )
• offers education for patients and their families on asthma, COPD, tobacco reduction
• supporting the Alberta Aids to Daily Living home oxygen assessments
• also support clients in a home living environment, unable to access outpatient services

Rural Nutrition Counselling - Adult

The majority of teaching is one-to-one, however, group sessions may be offered to promote enhanced learning of clients. Nutrition information and resources can be found on Alberta Health Services’ Healthy Eating Starts Here. This service is available to rural communities only.

Additional Services:

• Nutrition Counselling (Dietitian) - Alberta Healthy Living Program
• Nutrition Counselling - Healthy Pregnancy Weight Gain

Rural Pediatric Allied Health

Services support the development of children and youth to participate in meaningful activities of daily life at home and in the community. Focus is on the early years and early intervention to prevent health complications and improve long term health and wellbeing. We want to understand what's important to your child and family. Services are goal-driven; starting and continuing services is based on having functional reasons / goals for rehabilitation. Therapists will work with parents to provide the tools and strategies to apply in the context of their home and life. Therapy may look like 'play', depending on your child's age. We will work together so you and your child are supported to move to the next developmental stage or between providers and services. Services are provided by phone, zoom and in person sessions as determined by your therapist. They may be in a group or one to one. Services provided are related to (neuro) developmental conditions and / or medical conditions.

The program offers occupational therapist, physiotherapist, speech-language pathologist, and social worker (navigation) services to children and youth 0 - 18 years and their families. Services are provided for children and youth with a variety of needs, for example:

• hearing (e.g. responding to sounds, noise, voices, words)
• moving (e.g. sitting, crawling, walking, coordination)
• using hands (e.g. playing with toys, using utensils)
• taking care of self (e.g. dressing, toileting, doing chores, sleeping)
• equipment needs (e.g. wheelchair, walking aides, adaptive aides)
• physical symptoms (e.g. muscle / joint tightness, head shape, sensitivity to noise or touch)
• managing emotions (e.g. behavior, becoming overwhelmed)
• communication (e.g. understanding directions, babbling, using words and sentences)
• clear speech (e.g. being understood by others, stuttering, voice quality)
• feeding and swallowing (e.g. coughing, gagging, choking, choking, psychosocial factors impacting mealtime routines and feeding relationships, limited/restricted diet)

More advanced feeding supports are available (Okotoks location only) for babies and children with developmental, neurological, and medical conditions requiring a coordinated approach (e.g. medical instability or risk of deterioration, safety risk, aversion to oral feeding, disturbances in oral intake leading to nutrition / hydration risk).

We work closely with our pediatric rehabilitation partners to ensure referrals go to the right place and services are offered within the most appropriate program.

School Health Program

This service offers:

• public health nursing to support all schools in the Calgary Zone
• public health nursing assists school communities with health resource navigation and partners with school communities to promote health and develop strong, supportive communities
• school aged immunizations through school-based programs. Routine immunization programs occur in grades 1, 6 and 9

Sexual and Reproductive Health - Clinical Services

Urban Calgary Sexual & Reproductive Health Clinics offer the following services:

• birth control information, prescription & free supplies
• IUD & contraceptive implant (Nexplanon) insertions & removals*
• STI testing & treatment
• STI treatment for contacts
• emergency contraception (including emergency Copper IUD insertion)
• pregnancy testing and options support (parenting, abortion & adoption)
• HIV Pre-Exposure Prophylaxis (PrEP) prescriptions*
• Pap tests
• care after a sexual assault
• post-abortion check-ups
• HPV vaccination

*These services generally require a pre-booked appointment ( in-person or phone consultation )

Tuberculosis Testing

Offers free tuberculosis (TB) skin testing to eligible Albertans. The Mantoux skin test is not recommended to diagnose TB.

Testing is done at public health centres throughout the province:

• North Zone
• Edmonton Zone
• Central Zone
• Calgary Zone
• South Zone

If you are not eligible for free testing but still need to be tested there will be a charge for the test.

For travel or work related TB testing contact the Travel Health Services in your area.

Urgent Care Services

Urgent care services are for people who have unexpected but non-life-threatening health concerns that usually require same-day treatment. Some examples include broken bones, sprains, lacerations, asthma, dehydration, pain and infections.

All patients are seen according to the urgency of their health condition, with the sickest patients being seen first.

For more information please call Health Link by dialing 811

In case of emergency dial 911

Urgent Mental Health

Urgent mental health services are available with no appointment through the Urgent Care department. Individuals need to go through triage and register with Urgent Care. Please note there is no psychiatrist on call and clinicians are not able to make medication changes.

Urgent Mental Health conditions may include:

• depression
• anxiety
• thoughts of suicide or harming oneself
• overwhelming stress
• addictions
• other situations that cause a person to be in crisis

Hours and services may vary by location. Please select the location you are seeking to determine hours and whether both mental health assessment and single session therapy are offered.

Volunteer Resources

Our volunteer roles share a commitment to improving the quality of the patient and family experience.

Volunteers are:

• way-finders who help guide patients and families around our busy facilities,
• friendly visitors who spend time with our socially isolated patients,
• patient and family advisors who provide input and direction to AHS on numerous committees,
• supporters of our volunteer retail operations - where the proceeds are returned to AHS to provide patient care and comfort.

For general information about volunteering with AHS please visit our website.

Well Child Services

Provide appointments for:

• routine vaccination (2, 4, 6, 12, 18 months and 4 years of age)
• health education, health promotion and support for parents related to adjustment to parenthood, breastfeeding, infant feeding, nutrition and healthy eating, normal growth and development, etc.
• health assessment and screening to identify health concerns
• information and referral to community services, and community partnerships

There are 20 Community Health Centres (7 urban and 13 rural) across the Calgary Zone.