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General Information

Kaye Edmonton Clinic

Accessibility

Wheel chair access available.
Barrier-free parking available in parkade located on west side of Kaye Edmonton Clinic. Click here for more parking information.

Parking stalls

Address

11400 University Avenue
Edmonton Alberta
T6G 1Z1

Telephone

780-407-5075 (Switchboard)

Getting there

Parking and Public transportation available

Parking map

Services Provided

Acute Hand Clinic | 780-407-6980

Wait Times

Yes

Multiple Languages

Yes
View more information...

Acute Hand Clinic

Provides assessment, care (operative and non operative) and follow up for acute hand injuries/trauma including fractures and dislocations (reduced), tendons and nerve lacerations or trauma including amputations that require follow. For outpatients consultation and management by specialist hand surgeons.

The Acute hand clinic provides the following services:

  • assessment
  • surgery if required
  • follow up
  • x-rays
  • casting / removal of
  • dressing changes
  • removal of stitches
  • splinting
  • injections
  • education
  • specialty hand and upper limb

Telephone

780-407-6980

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

Up to 7 business days

Fees

Fees may apply for casts, splints, braces, crutches.

Service hours

Closed on Statutory Holidays

Wait Times

Yes

Multiple Languages

Yes
View more information...

Adult Intestinal Transplant Program

The Transplant Program provides assessment for patients with end stage organ failure, which includes but is not limited to:

  • medical, surgical and psychosocial assessment
  • diagnostic Investigations
  • consultation with specialists

If a patient is deemed suitable for organ transplant, the Transplant Program will:

  • list the candidate for organ transplant
  • monitor the candidate alongside the primary care physician while listed for transplant
  • provide transplant education and support the candidate through the transplant experience

If a patient receives an organ transplant they will be followed by a Transplant Program lifelong.

Telephone

780-407-3796

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

End stage organ failure.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Multiple Languages

Yes
View more information...

Adult Liver Transplant Program

The Transplant Program provides assessment for patients with end stage organ failure, which includes but is not limited to:

  • medical, surgical and psychosocial assessment
  • diagnostic Investigations
  • consultation with Specialists

If a patient is deemed suitable for organ transplant, the Transplant Program will:

  • list the candidate for organ transplant
  • monitor the candidate alongside the primary care physician while listed for transplant
  • provide transplant education and support the candidate through the transplant experience

If a patient receives an organ transplant they will be followed by a Transplant Program lifelong.

Telephone

780-407-3796

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

End stage organ failure.

Service hours

Closed on Statutory holidays.

Clinics are run at the Kaye Edmonton Clinic at 8:00 AM-4:15 PM and at the Misericordia Hospital at 1:00 PM - 4:00 PM.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Amyotrophic Lateral Sclerosis (ALS) Clinic

Provides assessment and follow-up care to assist patients diagnosed with Amyotrophic Lateral Sclerosis (ALS) and other motor neuron disorders. Diagnoses, educates, treats and offers rehabilitation. Also involved with research.

Telephone

780-407-3718

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Autonomic Laboratory | 780-407-5475

Wait Times

Yes
View more information...

Autonomic Laboratory

Autonomic testing may be appropriate for the assessment of patients with unexplained dizziness / fainting, excessive sweating / heat intolerance, fluctuating or abnormal blood pressure or heart rate, bowel / bladder dysfunction and nerve (neuropathic) pain. Baseline and prognostic assessments may also be indicated for a number of conditions including metabolic disorders, autoimmune diseases, neuropathies, Complex Regional Pain Syndrome (CRPS), also known as Reflex Sympathetic Dystrophy as well as generalized and inherited dysautonomias.

Autonomic testing includes:

  • cardiovascular and sudomotor assessment of pure, inherited and secondary dysautonomias
  • assessment of syncope
  • quantitative assessment of small fiber neuropathies
  • quantitative assessment of CRPS by the Mayo Clinic protocol

Evaluation of autonomic function presents a significant challenge for physicians and autonomic testing helps by detecting previously undiagnosed deficits while also quantifying their severity and distribution. Accordingly, the Autonomic Laboratory, Division of Neurosciences, Autonomic Laboratory is dedicated to providing comprehensive evaluation, including safe, non-invasive and accurate testing of the autonomic nervous system.

Telephone

780-407-5475

Service Hours

Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Blood Pressure Assessment Clinic - Alberta Kidney Care - North

Offers assessments for clients with high blood pressure (hypertension), including:

  • advice to doctors about treating high blood pressure and how to lower the risk of cardiovascular disease
  • the referring doctor and client will receive a full report of the clinic visit
  • education for clients about the causes of high blood pressure and advice about lifestyle changes that can help lower blood pressure and reduce cardiovascular risk

Telephone

780-407-6506

Service Hours

Monday: 9:30 am - 3:30 pm.
Wednesday: 9:30 am - 3:30 pm.
Friday: 9:30 am - 3:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Closed Saturday, Sunday and named Statutory Holidays.

View more information...

Cafeteria Services - Kaye Café

Cafeteria services offer food and beverages at Alberta Health Services facilities. This cafe offers:

  • Starbucks beverages
  • bakey
  • sandwiches
  • grab and go items
  • hot entrée

Telephone

780-334-8110

Service Hours

Monday: 6:30 am - 2:00 pm.
Tuesday: 6:30 am - 2:00 pm.
Wednesday: 6:30 am - 2:00 pm.
Thursday: 6:30 am - 2:00 pm.
Friday: 6:30 am - 2:00 pm.

Fees

Payment can be made with cash, debit or credit.

Cancer Associated Thrombosis | 780-407-1584 (ext 4)

Wait Times

Yes

Multiple Languages

Yes
View more information...

Cancer Associated Thrombosis

This clinic provides patients with:

  • assessment
  • diagnosis
  • treatment
  • patient education
  • patient support
  • research

Telephone

780-407-1584 (ext 4)

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Clinical Islet Transplant | 780-407-3571

Service hours

Closed on Statutory Holidays

Wait Times

Yes

Multiple Languages

Yes
View more information...

Clinical Islet Transplant

The Islet Transplant Program provides asessment for patients with Type 1 Diabets, ehich includes but is not limited to:

  • medical, surgical and psychosocial assessment
  • diagnostic investigations
  • consultation with specialists

If a patient is deemed suitable for islet cell transplant, the Transplant Program will:

  • list the candidate for transplant
  • monitor the candidate alongside the primary care physician while listed for transplant
  • provide transplant education and support the candidate through the transplant experience

If a patient receives a transplant they will be followed by a Transplant Program lifelong

For more information on islet transplant go to MyHealthAlberta.ca

Telephone

780-407-3571

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

See eligibility requirements on MyHealthAlberta.ca Islet Transplant

Wait times

An estimated wait time will be provided at the time of appointment booking.

Community Diabetes Team and Regional Diabetes Service Access | 1-825-404-7460 - Press 1 (Diabetes "Hot Line"), 780-401-2665 (BOOK) (Central Access), 780-407-6696, 780-407-8291 (Reception)

Wait Times

Yes

Multiple Languages

Yes
View more information...

Community Diabetes Team and Regional Diabetes Service Access

Patient services include:

Healthcare provider services include:

Community services include:

Service offerings may differ depending on location. Please call the specific location for details.

Telephone

1-825-404-7460 - Press 1 (Diabetes "Hot Line"), 780-401-2665 (BOOK) (Central Access), 780-407-6696, 780-407-8291 (Reception)

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Community Rehabilitation Interdisciplinary Service

This program provides rehabilitation services to adults living in the community who present with a functional impairment requiring an interdisciplinary approach to service. Conditions include:

  • Neurological conditions (such as Multiple Sclerosis, Parkinson Disease, Stroke, Acquired Brain Injury, Functional Neurological Disorders, Dementia, Post-Concussion Syndrome, and other neurodegenerative conditions)
  • Fibromyalgia, Chronic Pain
  • Post-COVID 19
  • Speech, language, fluency, and voice concerns
  • Other complex medical conditions with functional concerns across multiple domains
  • Lymphedema (Chronic, Non-Cancer Related - Mother Rosalie Health Services Centre)
  • Splinting (Strathcona Community Hospital)

Client goals may be addressed through self-management, 1:1, and group intervention. Education available for Energy Maximization for MS, Fibromyalgia, Chronic Pain, Swallowing, and Voice Care.

Telephone

780-407-5750

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Clients referred to CRIS for rehabilitation must meet the following criteria:

  • 18+
  • has functional goals that are appropriate for a time limited outpatient rehabilitation program that cannot be addressed through other public resources
    • Requires interdisciplinary team approach; also accepts SLP or OT only referrals
    • Demonstrates “rehab readiness” and motivated to achieve rehabiliation goals
    • Medically stable, physically, and cognitively able to participate in an active rehabilitation program

Exclusion Criteria:

  • referral is related to a Worker’s Compensation Board injury claim
  • referral is related to a recent Motor Vehicle Accident
  • client is a resident of a care facility with access to rehabilitation services
  • client requires only physical therapy services. Call the Rehabiliation Advice Line for PT only referrals.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Computed Tomography | 780-407-5002

Wait Times

Yes

Multiple Languages

Yes
View more information...

Computed Tomography

Computed tomography, also known as "CT Scan" or "CAT Scan", is when pictures of the body are taken using radiation and computer-enhanced imaging.

Telephone

780-407-5002

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

A language line is available, but requests need to be made before tests are scheduled.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Cystic Fibrosis Clinic | 780-407-6745

Wait Times

Yes

Multiple Languages

Yes
View more information...

Cystic Fibrosis Clinic

Services for adults with cystic fibrosis include:

  • diagnosis
  • assessment
  • treatment
  • teaching follow up care

Telephone

780-407-6745

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Dermatology Clinic | 780-407-1257

Wait Times

Yes

Multiple Languages

Yes
View more information...

Dermatology Clinic

Offers care for adults with skin (dermatological) problems. Services include:

  • treatment for most skin problems (e.g., melanoma skin care, patch therapy, phototherapy)
  • preventative care
  • patient education
  • follow-up

Telephone

780-407-1257

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

3-6 months for non-urgent.

Service hours

Closed on statutory holidays.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Diabetes Insulin Pump Therapy Clinics

Provides support for people of all ages with type 1 or type 3 diabetes who want to start using an insulin pump. An insulin pump is a device a person wears instead of giving daily insulin injections. It is portable and can be programmed. It’s about the size of a pager and delivers fast-acting insulin through a small tube that is put under the skin. The site has to be changed every 2 to 3 days.

For more information, please visit: Diabetes Insulin Pump Therapy | Alberta Health Services

Telephone

780-407-6696

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

The referral process is different for each clinic. Please contact the clinic for information on their referral process.

Eligibility

Albertans with type 1 and type 3c diabetes.

Wait times

Waiting times vary by clinic.

Fees

Service fees vary.



Fee Reductions

Albertans who meet the eligibility criteria can apply for funding through the Government of Alberta’s Insulin Pump Therapy Program and will need to be assessed at a diabetes insulin pump clinic to determine if they qualify for cove

Service hours

Phone lines are open 9:00 am to 3:00 pm and closed for the lunch hour.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Dianne and Irving Kipnes Urology Centre

The Dianne and Irving Kipnes Urology Centre (KUC) services include:

  • clinics
  • cystoscopy
  • lithotripsy
  • urodynamics
  • treatment of prostate disease and cancer

Telephone

780-407-5800

Service Hours

Monday: 7:30 am - 4:15 pm.
Tuesday: 7:30 am - 4:15 pm.
Wednesday: 7:30 am - 4:15 pm.
Thursday: 7:30 am - 4:15 pm.
Friday: 7:30 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Dr. John Akabutu Centre for Bleeding and Rare Blood Disorders

This centre treats patients with bleeding disorders that occur when blood lacks factors which cause it to clot normally. The centre also treats rare blood disorders. Management includes comprehensive care clinics, blood product distribution / tracking, and supervision of home treatment with blood products.

Telephone

780-407-6588

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Electromyography Lab | 780-407-5475

Wait Times

Yes

Multiple Languages

Yes
View more information...

Electromyography Lab

Assesses and diagnoses neuromuscular disorders including:

  • muscles
  • nerves
  • neuromuscular junction (where nerves meet muscles)
  • spinal cord

Telephone

780-407-5475

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Endocrinology Clinic | 780-492-3626

Multiple Languages

Yes
View more information...

Endocrinology Clinic

Consultation services provided by referral only.

Telephone

780-492-3626

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Epilepsy Clinic | 780-248-2346

Service hours

Closed on Statutory holidays.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Epilepsy Clinic

Offers assessment and treatment for patients diagnosed with Epilepsy to help stop or reduce seizures.

Telephone

780-248-2346

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Family Medicine Clinic | 780-407-7755

Wait Times

Yes

Multiple Languages

Yes
View more information...

Family Medicine Clinic

Physicians deliver a range of acute, chronic and preventative medical care services. Residents work alongside the family physicians and play a vital role in the patients care.

Telephone

780-407-7755

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Fees

Fees apply for third party billings such as driver medicals, medical notes or letters.

Wait Times

Yes

Multiple Languages

Yes
View more information...

General Internal Medicine Clinic

Clinic may include assessment, investigations, diagnosis, treatment and follow up care for patients.

Service provides assisstance with:

  • unexplained weight loss
  • syncope
  • shortness of breath
  • pneumonia
  • non cardiac chest pain
  • hypertension
  • electrolyte imbalance
  • anemia
  • dizziness
  • urgent referrals

Telephone

780-492-1554

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Referrals are for patients 18 years of age or older.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Wait Times

Yes

Multiple Languages

Yes
View more information...

General Nephrology Clinic - Alberta Kidney Care - North

Services provided may include:

  • prevent and treat causes of kidney problems
  • keep kidneys working at their best
  • slow progress to end-stage kidney disease

The Rural General Nephrology Clinics are offered in some rural communities to help more people get service without having to travel. Clinics are offered in:

  • High Level
  • Grande Prairie
  • Peace River
  • Whitecourt
  • Westlock
  • St. Paul

Telephone

780-492-7700

Service Hours

Monday: 7:00 am - 5:30 pm.
Tuesday: 7:00 am - 5:30 pm.
Wednesday: 7:00 am - 5:30 pm.
Thursday: 7:00 am - 5:30 pm.
Friday: 7:00 am - 5:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Wait Times

Yes

Multiple Languages

Yes
View more information...

General Radiography (X-Ray)

General Radiography uses x-rays to produce images of the structures inside the body, particularly bones. X-ray beams can pass through the body, but they are absorbed in different amounts depending on the density of the material they pass through.

Telephone

780-407-8843

Service Hours

Monday: 7:30 am - 4:30 pm.
Tuesday: 7:30 am - 4:30 pm.
Wednesday: 7:30 am - 4:30 pm.
Thursday: 7:30 am - 4:30 pm.
Friday: 7:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

General Surgery - Adult | 780-407-6040

Wait Times

Yes

Multiple Languages

Yes
View more information...

General Surgery - Adult

Provides care to people who need to have a general surgery procedure, including:

  • small and large bowel surgery
  • gallbladder
  • mastectomy or breast surgery
  • hernia repairs
  • thyroid surgery
  • hemorrhoid
  • wound care

Telephone

780-407-6040

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Referrals are for patients 18 years of age or older.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Phone for clinic confirmation

Thursdays 3 times per month 8:00 AM - 12:00 PM

Wait Times

Yes

Multiple Languages

Yes
View more information...

Geriatric Cognitive Neurology Clinic

The clinic assesses older adults in particular, although patients with a clear cognitive decline beginning in adulthood would also be considered as candidates. Services offered may include consultation, assessment and possible follow up to patients with suspected mild cognitive impairment or dementia.

Telephone

780-248-1774

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

  • Referral must be reviewed and accepted by neurologist.
  • Patients must be 50 years of age or older.
  • Clients present with physical, cognitive and behavior problems that reduce independence and require further diagnostic and functional assessment.
  • Acute changes that have led to decreased level of functioning in the past 2-3 months (cognitive decline).
  • Must be from Central or Northern Alberta.
  • There is a treatment complexity requiring specialized geriatric neurological assessment.
  • Physical and cognitive problems of recent onset or with deterioration which reduce independence and require further diagnostic, functional, specialized geriatric neurology assessment.
  • Patients with a clear cognitive decline beginning in adulthood.
  • Caregiver/spouse must be willing to participate.

Wait times

Approximately 3 months

Service hours

Available 24 a day, 7 days a week.
View more information...

Health Information / Records Management

Completes patient charts, collects data, data entry and coding, collects patient information, dictates notes, and transcribes inpatient and outpatient charts.

Telephone

780-407-6997

Fees

There is a fee for copies of health records.

Hematology Clinic | 780-407-5346

Multiple Languages

Yes
View more information...

Hematology Clinic

The Division of Hematology provides full service care for patients with malignant and non-malignant hematologic disorders. This includes inpatient and outpatient chemotherapy and procedures at the University of Alberta site.
This service provides:

  • comprehensive diagnostic, assessment, treatment and follow-up care/services for hematology;
  • prescribing treatment services: IV infusions, iron infusions, phlebotomies, gamma infusions, albumin infusions, and blood transfusions;
  • patient education

Telephone

780-407-5346

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Hepatitis Support Program | 780-407-1650

Wait Times

Yes

Multiple Languages

Yes
View more information...

Hepatitis Support Program

Offers care for people with hepatitis C. Services include:

  • assessment and education about hepatitis B and C
  • assessments including blood tests and ultrasounds
  • hepatitis C treatment

Telephone

780-407-1650

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Anti-HCV (Reactive)

HBsAg (Reactive)

HBsAG (Non-Reactive) but Anti-HBc total (Reactive) who require intense immunosuppressive therapy

Wait times

An estimated wait time will be provided at the time of appointment booking.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Hypertension Dyslipidemia Clinic

Hypertensive emergency patients should be referred to the emergency department for stabilization.

Patients with hypertensive urgency and severely high blood pressure readings are seen within one week. This clinic also assesses patients with the following:

  • complications of target organ damage from hypertension
  • medication intolerances
  • orthostatic hypotension
  • dyslipidemia
  • uncontrolled hypertension
  • secondary causes of hypertension
  • telehealth appointments are available for those who live outside Edmonton

Telephone

780-492-7711

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Referral required from a health care provider.

Eligibility

Referral required from a health care provider.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Infectious Diseases | 780-492-9287

Wait Times

Yes

Multiple Languages

Yes
View more information...

Infectious Diseases

Service provides:

  • Assessment
  • Diagnosis
  • Treatment
  • Patient Education
  • Patient Support
  • Research

Telephone

780-492-9287

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

No patients admitted after 4:00 PM.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Intravenous (IV) Therapy Clinic

Provides IV Therapy for outpatients who are able to mobilize independently or are accompanied by a capable caregiver

  • Outpatient Antimicrobial Therapy Clinic
  • blood & blood product transfusions
  • day medicine infusions

Telephone

780-407-5306

Service Hours

Monday: 7:00 am - 7:00 pm.
Tuesday: 7:00 am - 7:00 pm.
Wednesday: 7:00 am - 7:00 pm.
Thursday: 7:00 am - 7:00 pm.
Friday: 7:00 am - 7:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Physician referral with RAH Admitting privledges required

Therapy Plan must be entered through Connect Cae and NOT through a referral workflow

If patient has central line access, ensure to include a Central Venous Access Device (CVAD) Therapy Plan

Eligibility

Medical day patients require coverage from physician with admitting privilege.

Patients who need support with Activity of Daily Living (ADL) must provide that support

Wait times

3 Months

Wait period for Medicine patients, i.e. iron infusions , magnesium

Waiting period varies with frequency and duration of therapy

KEC Burn Clinic | 780-407-6040

Wait Times

Yes

Multiple Languages

Yes
View more information...

KEC Burn Clinic

Offers ambulatory follow-up care for clients of the Burn Unit and treatment for clients with minor burn injuries.

Telephone

780-407-6040

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Fees

There may be a cost for home dressing supplies.

Laboratory Services | 780-407-8605, 780-407-8607

Service hours

This lab will serve hospital inpatient, Ambulatory Clinic patients, by physician or clinic referral only.
Outpatient Collection Site:

Monday to Thursday 7:00 AM - 4:30 PM;

Friday 7:00 AM - 4:00 PM
Note: There is no access to the building prior to 7:00 AM
Closed Saturdays, Sundays and Statutory holidays.

Alternate Patient Service Centres offer both appointment and walk-in services for all patients that require lab work. Book online at https://qme.dynalife.ca/ or call 1-877-702-4486 to make an appointment.

Wait Times

Yes
View more information...

Laboratory Services

Laboratory Services provides collection of blood and body fluids for tests ordered by your doctor or healthcare provider including a comprehensive range of routine and specialized lab testing and clinical consultations:

  • blood and body fluid sample collection
  • biochemistry and toxicology
  • electrocardiogram (ECG)
  • genetics and genomics
  • urinalysis
  • transfusion medicine
  • hematology
  • coagulation studies
  • microbiology
  • public health testing
  • serology
  • surgical pathology
  • cytopathology
  • autopsy pathology
  • student practicum training for medical lab technologists and medical lab assistants

Note: Some locations may not offer the full range of testing. To confirm availability of a specific test, contact the location.

APL Booking Line: 1-877-702-4486 or book online.

Telephone

780-407-8605, 780-407-8607

Service Hours

Monday: 7:00 am - 4:30 pm.
Tuesday: 7:00 am - 4:30 pm.
Wednesday: 7:00 am - 4:30 pm.
Thursday: 7:00 am - 4:30 pm.
Friday: 7:00 am - 4:00 pm.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Long COVID Clinic | 780-407-5346

Multiple Languages

Yes
View more information...

Long COVID Clinic

Inter-professional Outpatient Programs (IPOP) have been established to address COVID symptoms in patients where their symptoms last longer than 12 weeks. The IPOP clinics will provide medical and/or rehabilitation supports and services based on each patient’s needs by connecting primary care, specialty medicine, and allied health professionals. The IPOP teams are comprised of Nurse Practitioners (NPs), Physicians, Registered Nurses (RNs), and Allied Health Professionals who will develop/collaborate on and/or oversee patients’ care plans.
People with long COVID report experiencing different combinations of the following symptoms: fatigue, difficulty thinking (“brain fog”), cognitive changes, headache, loss of smell/taste, dizziness, palpitations, chest pain, dyspnea, ongoing cough, joint/muscle pain, fever, depression, and anxiety. Symptoms often get worse after physical or mental activity.
More information can be found on the Centers for Disease Control and Prevention website.

Telephone

780-407-5346

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Referral required.

Service hours

Closed on Statutory Holidays

Multiple Languages

Yes
View more information...

Lung and Heart - Lung Transplant Program

The Transplant Program provides assessment for patients with end stage organ failure, which includes but is not limited to:

  • medical, surgical and psychosocial assessment
  • diagnostic investigations
  • consultation with specialists

If a patient is deemed suitable for organ transplant, the Transplant Program will:

  • list the candidate for organ transplant
  • monitor the candidate alongside the primary care physician while listed for transplant
  • provide transplant education and support the candidate through the transplant experience

If a patient receives an organ transplant they will be followed by a Transplant Program lifelong.

Telephone

780-407-3796

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

End stage organ failure.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Magnetic Resonance Imaging

MRI scanners use strong magnetic fields and radiowaves to form images of the body. The technique is widely used in hospitals for medical diagnosis, staging of disease and for follow-up without exposure to ionizing radiation.

Used for many exams, including: head, spine, heart, bone / joints, and abdomen.

Telephone

780-407-5002

Service Hours

Monday: 8:00 am - 5:00 pm.
Tuesday: 8:00 am - 5:00 pm.
Wednesday: 8:00 am - 5:00 pm.
Thursday: 8:00 am - 5:00 pm.
Friday: 8:00 am - 5:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Multiple Sclerosis Clinic | 780-407-5515

Service hours

Closed on weekends and statutory holidays.

 

Wait Times

Yes

Multiple Languages

Yes
View more information...

Multiple Sclerosis Clinic

Provides services to diagnose, treat, and support people with multiple sclerosis.
Services include:

  • teaching people about the disease
  • managing symptoms and medications
  • referring people to other services and resources
  • participating in clinical trials

Telephone

780-407-5515

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Neurology Clinic | 780-248-1089

Wait Times

Yes

Multiple Languages

Yes
View more information...

Neurology Clinic

Service provided includes:

  • neurological assessment
  • treatment
  • further referrals as required for general neurological disorders or suspected neurological conditions not yet diagnosed

Telephone

780-248-1089

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Neuromuscular and Myasthenia Gravis Clinic

Services may include:

  • information and support for clients and their families
  • neurological treatment and symptom management
  • telehealth services
  • working with community agencies about how to care for the client
  • consultation and advice for health care providers
  • planning and setting up care for clients in surrounding regions
  • consultation services for out-of-province clients from BC, SK and NWT

Telephone

780-407-5475

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Interpreter/translation services available upon request.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Neuropsychology Clinic | 780-407-2750

Wait Times

Yes
View more information...

Neuropsychology Clinic

Services may include:

  • assessment of thinking skills and emotional functioning
  • help finding the right diagnosis
  • information about expected outcomes
  • help with treatment and education planning based on the client’s cognitive abilities
  • assessing if a client is suitable for brain surgery and what the risks are

Telephone

780-407-2750

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Eligibility

Adults, age 18 and over

  • with suspected dementia.
  • who are being considered for brain surgery (e.g., deep brain stimulator implant, focal resection).
  • who have been exposed to toxic agents.
  • Pre or post-neurosurgical patients (e.g., aneurysms, brain tumors, seizure disorders).
  • Pre or post-transplant patients from the heart, liver and kidney transplant programs.

Children with learning difficulties due to a medical problem.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Neurosurgery Clinic | 780-407-8683

Multiple Languages

Yes
View more information...

Neurosurgery Clinic

Referral for assessment of patients requiring neurosurgical treatment and intervention. This service provides a post-surgical follow-up appointment.

Telephone

780-407-8683

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Northern Alberta Program | 780-407-1852

Multiple Languages

Yes
View more information...

Northern Alberta Program

Provides access to anti-retroviral medicine and helps clients with referrals to primary care doctors.

Telephone

780-407-1852

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Service hours

Appointments for Dietitians vary call for information.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Nutrition Counselling - Adult

This nutrition counselling session is for adults to manage their medical condition or provide education for special diets. Most teaching is done individually, but there are some group sessions. You may have a follow-up appointment if needed.

Telephone

780-735-4963

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Adults over the age of 18 years

Wait times

An estimated wait time will be provided at the time of appointment booking.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Occupational and Environmental Medicine Clinic

This includes, preventing, diagnosing, and managing work-related diseases and injuries, as well as considering fitness to work.

Telephone

780-492-4148

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

We can conduct consultations in French (Dr. Quentin Durand-Moreau), and in German (Dr. Sebastian Straube) as well as, in English.

Referral letters to us should be written in English.

Wait times

The wait time varies, but typically is 3-6 months.

Pain Clinic | 780-407-8638

Service hours

Open weekdays

Multiple Languages

Yes
View more information...

Pain Clinic

Offers assessments, pain management, and referrals to other specialists or services.

Telephone

780-407-8638

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Service hours

Closed on Statuatory Holidays

Wait Times

Yes

Multiple Languages

Yes
View more information...

Pancreas and Kidney - Pancreas Transplant Program

The Transplant Program provides assessment for patients with end stage organ failure, which includes but is not limited to:

  • medical, surgical and psychosocial assessmen
  • diagnostic investigations
  • consultation with specialists

If a patient is deemed suitable for organ transplant, the Transplant Program will:

  • list the candidate for organ transplant
  • monitor the candidate alongside the primary care physician while listed for transplant
  • provide transplant education and support the candidate through the transplant experience

If a patient receives an organ transplant they will be followed by a Transplant Program lifelong.

Telephone

780-407-3796

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Patients are assessed by the pancreas transplant team using tests and interviews to see if they’re good candidates for surgery. Clients are considered for a pancreas transplant if it’s likely the surgery will help the person live longer and have a better quality of life.

Clients are assessed for:

  • how urgent their need is
  • health and medical history
  • medical test results

Clients should:

  • be able to follow a complex medical treatment plan
  • be emotionally stable
  • have social support
  • have realistic attitudes about their illness and the transplant surgery

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Telephone lines are closed for lunch between 12:00 pm and 1:00 pm.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Parkinson and Movement Disorders Program

Provides assistance for clients with movement disorders, such as:

  • Parkinson's disease
  • Huntington's disease
  • Dystonia
  • Tourette's syndrome
  • Essential tremor

If possible, a family member or caregiver should stay with the client during the appointment.

Clients may take part in research and education. Additional infromation can be found on website.

Telephone

780-407-5465

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking

Patient Information | 780-407-5075 (Level 1), 780-407-5075 (Level 2), 780-407-5150 (Level 2)

Service hours

Level 2 Monday to Friday 6:30 AM - 2:45 PM

Closed on weekends and Statutory holidays.

View more information...

Patient Information

Services offered:

  • responding to patient location inquires
  • providing direction on a patients whereabouts

Telephone

780-407-5075 (Level 1), 780-407-5075 (Level 2), 780-407-5150 (Level 2)

Service Hours

Monday: 7:00 am - 3:15 pm.
Tuesday: 7:00 am - 3:15 pm.
Wednesday: 7:00 am - 3:15 pm.
Thursday: 7:00 am - 3:15 pm.
Friday: 7:00 am - 3:15 pm.

Service hours

Closed on Statuatory Holidays

Multiple Languages

Yes
View more information...

Pediatric Lung Transplant Program

The Transplant Program provides assessment for patients with end stage organ failure, which includes but is not limited to:

  • medical, surgical and psychosocial assessment
  • diagnostic investigations
  • consultation with specialists

If a patient is deemed suitable for organ transplant, the Transplant Program will:

  • list the candidate for organ transplant
  • monitor the candidate alongside the primary care physician while listed for transplant
  • provide transplant education and support the candidate through the transplant experience

If a patient receives an organ transplant they will be followed by a Transplant Program lifelong.

Telephone

780-407-3796

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

End stage organ failure.

Service hours

Closed on Statutory Holidays and Weekends.

View more information...

Pharmacy Services - Outpatients (Rexall)

This service provides:

  • prescription services for residents in the Edmonton Area
  • prescription services for patients in provincial specialty drug programs located in Edmonton and Northern Alberta
  • limited over-the-counter prescription services
  • participation in research studies

Telephone

780-407-4881

Service Hours

Monday: 8:00 am - 5:00 pm.
Tuesday: 8:00 am - 5:00 pm.
Wednesday: 8:00 am - 5:00 pm.
Thursday: 8:00 am - 5:00 pm.
Friday: 8:00 am - 5:00 pm.

Fees

Standard dispensing fees apply

Physical Therapy | 780-407-5075 (Switchboard)

Service hours

Hours vary depending on specialty clinic.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Physical Therapy

Helps to restore maximum function and independence through

  • restoring, improving or maintaining physical function and mobility

  • pain Management

  • falls prevention & injury reduction

  • prehabilititation & post operative rehabilitation following organ transplant

  • post operative rehabilitation following various general surgery

  • cardiac rehabilitation

  • rehabilitation following stroke or spinal cord injury and other neurological conditions such as Parkinson's Disease

  • rehabilitation following trauma or post -operative orthopedic injuries

  • rehabilitation of rheumatological conditions such as rheumatoid arthritis

  • management of cystic fibrosis and other cardiopulmonary conditions

  • rehabilitation of the hand following plastic surgery through hand therapy

  • burn rehabilitation

Telephone

780-407-5075 (Switchboard)

Service Hours

Monday: 7:00 am - 5:00 pm.
Tuesday: 7:00 am - 5:00 pm.
Wednesday: 7:00 am - 5:00 pm.
Thursday: 7:00 am - 5:00 pm.
Friday: 7:00 am - 5:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Interpretive Services available in multiple languages through video or phone interpretive services. American Sign Language is available through video interpretive services. Access is 24/7

Eligibility

Phone University of Alberta Hospital Rehabilitation Services at 780-407-6203 and follow the prompts for more information.

Wait times

Waiting times are variable depending on the outpatient program or clinic.

An estimated wait time will be provided at the time of appointment / clinic booking.

Fees

There may be fees associated with assistive devices, equipment, splints, orthotics or therapeutic supplies

Physical Therapy Outpatient Services | 780-407-5075 (Switchboard)

Service hours

Varies by program/specialty

Wait Times

Yes

Multiple Languages

Yes
View more information...

Physical Therapy Outpatient Services

Restores maximum function and independence through:

  • cardiac rehabilitation
  • falls prevention
  • stroke or spinal cord rehabilitation
  • orthopedic injuries or surgery
  • neurodevelopment and rehabiliation for pediatric specific conditions
  • functional restoration
  • injury prevention and education
  • chronic pain management
  • hand therapy following plastic surgery
  • management of rheumatoid conditions
  • burn management and wound care
  • cardiopulmonary rehabilitation
  • rehabilitation following organ transplant
  • gait, balance and coordiation re-education and training

Telephone

780-407-5075 (Switchboard)

Service Hours

Monday: 7:00 am - 5:00 pm.
Tuesday: 7:00 am - 5:00 pm.
Wednesday: 7:00 am - 5:00 pm.
Thursday: 7:00 am - 5:00 pm.
Friday: 7:00 am - 5:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Phone Rehabilitation Services for more information.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Fees

There may be a fee for some supplies or equipment.

Wait Times

Yes
View more information...

Physiotherapy - Fractures, Orthopedic Surgery and General Injuries

Services may be provided individually or in a group and include:

  • assessment
  • home exercise program
  • education on the condition and to help manage daily living
  • education to support ongoing activity and long-term recovery

Participation in recovery will be encouraged at home and in the clinic.

Physiotherapists are movement specialists who are trained to help people participate in their daily activities by helping them improve function and manage their pain and concerns.

Adults who meet specific criteria may be eligible for AHS physiotherapy services through AHS.

This service is provided by Alberta Health Services and Alberta Health Services contracted service providers.

Telephone

780-407-5160

Service Hours

Monday: 7:00 am - 7:00 pm.
Tuesday: 7:00 am - 7:00 pm.
Wednesday: 7:00 am - 7:00 pm.
Thursday: 7:00 am - 7:00 pm.
Friday: 7:00 am - 4:00 pm.

Eligibility

Children or Adults who have had a hip or knee replacement within the last 12 weeks. AHS must approve care that is required to start later than 12 weeks.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Fees

Initial assessment and set treatment visits will be covered by AHS for those who meet the service eligibility criteria.

Home exercise and specialty equipment/supplies are not funded through this program.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Plaster Room / Orthopedic Clinic

The Plaster Room / Orthopedic Clinic provides the following services:

  • assessement
  • follow up
  • x-rays
  • casting / removal of
  • dressing changes
  • removal of stitches
  • splinting
  • injections
  • education
  • specialty foot and ankle procedures (offered at Kaye Edmonton location)

Telephone

780-407-5262

Service Hours

Monday: 7:30 am - 4:00 pm.
Tuesday: 7:30 am - 4:00 pm.
Wednesday: 7:30 am - 4:00 pm.
Thursday: 7:30 am - 4:00 pm.
Friday: 7:30 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Clients must be 18 years of age or older and in stable condition (constant nursing care will not be provided). Inpatients being seen for follow up must be accompanied by a healthcare provider or family member.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Fees

Fees may apply for casts, splints, braces, crutches.

Plastic Surgery Clinic | 780-407-6040

Wait Times

Yes

Multiple Languages

Yes
View more information...

Plastic Surgery Clinic

Some conditions assessed and treated include:

  • facial fractures (e.g., jaw, cheek, orbital)
  • hand fractures and injuries
  • breast cancer reconstruction
  • breast reduction
  • removal of small skin cancers
  • wound care and debridement
  • small plastic surgery (e.g., carpal tunnel repair)

Service provides:

  • consultation
  • treatment
  • surgery
  • education
  • follow-up

Telephone

780-407-6040

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Protective Services

Protective Services responsibilities include:

  • safety of patients, staff, and visitors
  • protection of hospital and personal property
  • patrolling and observing activities in all areas of the hospital
  • prevention and detection of criminal activities
  • investigations conducted into security and fire-related matters
  • responding to security alarms, fire alarms, medical emergencies, hazardous situations
  • access control
  • lost and found
  • fire safety
  • safe walking
  • assisting with parking

Service language options

Languages other than English in which this service may be delivered.

Pulmonary Care Clinic | 780-407-5075 (Switchboard)

Service hours

Closed weekends and Statutory holidays.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Pulmonary Care Clinic

The Pulmonary clinic provides diagnostic assessment treatment and follow up care for patients with Pulmonary conditions or disease. Conditions seen may include:

  • general respirology
  • asthma
  • chronic obstructive pulomary disease
  • shortness of breath
  • chronic cough
  • post COVID
  • interstitial lung disease
  • cystic fibrosis
  • pulmonary hypertension
  • allergies
  • sleep disorders
  • lung transplant
  • tuberculosis
  • hereditary hemorrahagic telangiectasia
  • pleural effusion (Royal Alexandra Hospital)
  • interventional pulmonary medicine (Royal Alexandra Hospital)

Telephone

780-407-5075 (Switchboard)

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Referrals are for patients 18 years of age or older.

Wait times

Waiting period is determined as per referral triage

Pulmonary Function Lab | 780-407-5346

Wait Times

Yes

Multiple Languages

Yes
View more information...

Pulmonary Function Lab

Services include:

  • assessment and evaluation
  • tests, including arterial blood gases
  • treatment, including oxygen
  • patient education
  • follow-up

Telephone

780-407-5346

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Telephone interpreter services available.

Wait times

An estimated wait time will be provided at the time of appointment booking.

RAPPORT | 780-407-7520

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

RAPPORT

Offers care to adults with rheumatoid and psoriatic arthritis who have been prescribed biologic therapies. Services include:

  • assessment
  • education
  • regular follow-up and monitoring

Also provides:

  • feedback to your rheumatologist after each visit
  • information to rheumatologists and patients about insurance coverage and financial aid programs

Telephone

780-407-7520

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

A referral from a Rheumatologist is required.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Registration | 780-407-5007

View more information...

Registration

Patient Registration registers:

  • and pre-registers patients and collects demographic and financial information
  • patients for inpatient admissions, ambulatory clinic appointment, and emergency department services

Telephone

780-407-5007

Service Hours

Monday: 6:30 am - 3:30 pm.
Tuesday: 6:30 am - 3:30 pm.
Wednesday: 6:30 am - 3:30 pm.
Thursday: 6:30 am - 3:30 pm.
Friday: 6:30 am - 3:30 pm.

Rheumatology Clinic | 780-407-5075 (Switchboard)

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Rheumatology Clinic

Provides care and education to those patients suffering from rheumatoid arthritis. Blood work, injections, and follow up by personal physician only.

Telephone

780-407-5075 (Switchboard)

Service Hours

Monday: 7:45 am - 4:15 pm.
Tuesday: 7:45 am - 4:15 pm.
Wednesday: 7:45 am - 4:15 pm.
Thursday: 7:45 am - 4:15 pm.
Friday: 7:45 am - 4:15 pm.

Eligibility

Required Age: 18 Years and Over

Senior's Clinic | 780-407-6947

Referral Needed

Yes

Multiple Languages

Yes
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Senior's Clinic

Offers assessments for older people with complex medical needs, including:

  • dementia
  • delerium
  • polypharmacy (taking many different kinds of medicine)
  • incontinence
  • functional decline
  • falls
  • depression

Telephone

780-407-6947

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Referrals are received from family doctors, Home Care Nurses, family members.

Eligibility

Age 65 and over and living in Alberta, or younger than age 65 who suffer with a geriatric syndrome i.e. early onset dementia.

Sleep Disorders Program | 780-492-6529

Wait Times

Yes

Multiple Languages

Yes
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Sleep Disorders Program

Service provides:

  • assessment and treatment of patients who require level 1 sleep studies (aka polysomnograms, PSGs)
  • assess and manage sleep disorders, not limited to the following conditions: Sleep disordered breathing (ex., OSA, hypoventilation, Cheyne-Stokes breathing, central sleep apnea) and non-respiratory sleep disorders (parasomnia, excessive daytime sleepiness, narcolepsy, sleep-related movement disorders, restless legs syndrome, circadian rhythm sleep-wake disorders, insomnia)
  • access to in-hospital titration of PAP therapy if medically appropriate and/or urgent PSG access

Telephone

780-492-6529

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

Non-urgent (3-6 months) and Urgent (1-4 weeks)

Spine Assessment Clinic | 780-407-5520

Wait Times

Yes

Multiple Languages

Yes
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Spine Assessment Clinic

This clinic does not provide conservative treatment. Conservative treatment options should be trialed at least 3 months prior to a referral. They include physiotherapy, massage therapy, acupuncture, aquasize, core strengthening exercise and pain management. If applicable, weight loss and smoking cessation should be addressed. Clinical staff do not provide prescriptions, or second opinions. Referrals for tumors and acute fractures and other urgent conditions requiring diagnosis / treatment should be directed to a Spine Surgeon instead.

Clinical assessment appointments are provided to patients who are agreeable to surgery, have trialed conservative treatment for at least 3 months, have clinical signs and symptoms, and have evidence on diagnostic imaging supporting the protocol for surgery.

If the Spine Surgeons offer surgery, the surgical bookings are then arranged through the surgeons office.

Telephone

780-407-5520

Service Hours

Monday: 8:00 am - 3:15 pm.
Tuesday: 8:00 am - 3:15 pm.
Wednesday: 8:00 am - 3:15 pm.
Thursday: 8:00 am - 3:15 pm.
Friday: 8:00 am - 3:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Clinical assessment appointments are provided to patients who are agreeable to surgery, have trialed conservative treatment for at least 3 months, have clinical signs and symptoms, and have evidence on diagnostic imaging supporting the protocol for surgery (18 years and older).

Wait times

An estimated wait time will be provided at the time of appointment booking.

Switchboard | 780-407-5000

Service hours

Switchboard is answered 24/7 (Outside of office hours calls are forwarded)

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Switchboard

These services include:

  • answering incoming telephone calls
  • transferring telephone calls and
  • giving out authorized telephone numbers

Telephone

780-407-5000

Service Hours

Monday: 7:00 am - 3:15 pm.
Tuesday: 7:00 am - 3:15 pm.
Wednesday: 7:00 am - 3:15 pm.
Thursday: 7:00 am - 3:15 pm.
Friday: 7:00 am - 3:15 pm.

Thrombosis Clinic | 780-248-2568

Wait Times

Yes
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Thrombosis Clinic

Offers assessment, treatment, and education for people with acute blood clots. Service includes

  • diagnosis
  • client teaching and follow-up
  • investigation and treatment of disease and related conditions
  • short term anticoagulation medicine (e.g., warfarin, heparin) management (KEC Only)
  • consultations

Follow-up time ranges from 3 months to 1 year.

Telephone

780-248-2568

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Ultrasound | 780-407-8843

Wait Times

Yes

Multiple Languages

Yes
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Ultrasound

Ultrasound is an imaging test that captures images of soft tissue organs, blood vessels and tissues using high-frequency sound waves (no radiation). Ultrasound is also known as sonography.

Not all tests are offered at all sites. Call the location for more information.

Telephone

780-407-8843

Service Hours

Monday: 7:30 am - 4:30 pm.
Tuesday: 7:30 am - 4:30 pm.
Wednesday: 7:30 am - 4:30 pm.
Thursday: 7:30 am - 4:30 pm.
Friday: 7:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Urgent Neurology Clinic | 780-407-1415

Wait Times

Yes

Multiple Languages

Yes
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Urgent Neurology Clinic

Provides service to clients with new and acute neurological problems who require neurological consultation

Inclusion criteria is for patients who:

  • require neurological consultation within four weeks
  • patients with new onset neurological symptoms
  • patients who are not currently followed or have been seen by a Neurologist for same concern

Telephone

780-407-1415

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Volunteer Resources | 780-407-1965

Multiple Languages

Yes
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Volunteer Resources

Our volunteer roles share a commitment to improving the quality of the patient and family experience.

Volunteers are:

  • way-finders who help guide patients and families around our busy facilities,
  • friendly visitors who spend time with our socially isolated patients,
  • patient and family advisors who provide input and direction to AHS on numerous committees,
  • supporters of our volunteer retail operations - where the proceeds are returned to AHS to provide patient care and comfort.

For general information about volunteering with AHS please visit our website.

Telephone

780-407-1965

Service language options

Languages other than English in which this service may be delivered.