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Digital Assistant (Chatbot)

MyHealth Records Digital Assistant is an automated Chatbot available to answer your questions. It can be found in the bottom right-hand corner of the MyHealth Records home page. It is available on desktop web application browsers.​

Click or tap the Chatbot to begin.

Start chatbot instructions 

You can select options from the main menu or type in a word or question.

chatbot options 

If your question has not been answered, type ‘help’ for a list of our help center contacts.

type help

For further support, please contact 1-844-401-4016 Monday – Friday from 8:15 am to 4:30 pm (except holidays) or email: myhealthrecords@gov.ab.ca.

To exit the Chatbot on a mobile device, tap the ‘X’ in the top right-hand corner.

To exit the Chatbot on a desktop device, click the ‘X’ on the button right-hand corner. x

You can tap or click to view the Privacy Policy​​ on the bottom right-hand corner of the Chatbot for more information.

As more questions are asked, the Digital Assistant will be regularly updated and expanded to better serve Albertans.​​​​​​​

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