Home > Help >  Help
Facebook Tweet Email Share

Main Content

 

Help

Help
Using MyHealth Records

When you first log into MyHealth Records, you will land on the MyHealth Records Dashboard. At the top of the screen you will see a blue message about protecting your privacy and security.  It reminds you to sign out of your account and close your browser when you are done using MyHealth Records. Click on the “X" to close the message.

On the top right of the page sits the “MyHealth Apps” tool. Clicking on the tool allows you to select: ​

  • My Personal Records tool: select My Personal Records to view your health record.
  • MyAHS Connect: select MyAHS Connect to enter your Connect Care account if you have one. MyAHS Connect is only for certain individuals who have a record with Alberta Health Services (AHS). Check with your health care provider to confirm if this applies to you.

Please note options may vary based on an individual’s available results.

MyHealth Records tool is available. Select “proceed” to open your records.​

Children’s COVID-19 Test Results Lookup tool is available to check your child’s test results.

Your Dashboard provides access to your account settings, identity verification, notifications, support and the ability to Sign Out. You also have access to the tools that you are authorized to utilize such as; My Personal Records and Children’s COVID-19 Test Result Lookup.

My Personal Records is your online secure account where you can manage your health information on a computer or mobile device. Some of your health information you can access includes:

  • Welcome
  • New Features
  • Immunizations
  • Medications
  • Lab Results
  • Blood Pressure
  • Share My Record​
  • Print Reports
  • Additional tools will become available as the needs increase.

MyAHS Connect is a secure online tool that lets Connect Care patients see their health information and stay in contact with their healthcare team. Other features include:

  • View important health information from your Connect Care health record from AHS and partner hospitals, facilities and programs such as test results, medicines and visit summaries
  • Communicate securely with members of your AHS and partner care teams, helping you to prepare for or follow up on a recent clinic visit
  • View past and future appointments with your AHS and partner care teams
  • Request updates to your Connect Care health record, such as changes to your allergies, medicines or current health problems
  • Share smartphone and medical device data (Apple Health, Google Fit, Fitbit, and Withings compatible devices) with your AHS and partner care teams
  • Share images and documents with your AHS and partner care teams
  • View and pay any fees you owe to AHS and partner care teams for things such as crutches and other types of medical equipment
  • Find out about research studies that may interest you

You can learn about Alberta Health Services Connect Care on the following site.


Parents and guardians can use this tool to check the COVID-19 test results for children under 18 years of age.

Parents and guardians can check results for their child’s most recent COVID-19 test result from the last 30 days. They need:

  • Their child’s Alberta Personal Health Number (from the Alberta Personal Health card); and
  • The date of the child’s most recent COVID-19 swab test from the last 30 days. (So, if the child had 2 COVID-19 swab tests within the last 30 days, then the parent should use the lookup tool to obtain results from the most recent test).

There are a few different results that parents see in the tool:

  • Positive
  • Negative
  • Not Ready
  • Test Result Not Found
  • Indeterminate
  • Invalid

When users get their test result, they can download and print or save a PDF version of the report.


In this section you will see your Identity Information from Alberta Netcare. Here is where you can update your email address and close your MyHealth Records account.

To close your account, follow the steps outlined below.

To change/update your email address in Account Settings, click “Update Email” blue button.

Enter details and confirm the new email, click “Update Email” blue button.

You can visit MyAlberta Digital ID website to update your MyHealth Records username or password. If you wish to update your MyHealth Records username or password, see steps below.

Once signed into your MyHealth Record, from your Dashboard click on Account settin​gs.  Below the “Close Account” button, you will see a hyperlink to “MyAlberta Digital ID”.

The link takes you directly to the “Manage account” page, scroll down to “Sign in information” box and click on the “Update” button.

Enter new username or change passwords from here.  Click blue “Update” button when finished.​


This section shows you the status of your verification from registering with the MyAlberta Digital ID program. This registration allows you to have secure access to online services provided. The status will vary depending on your verification level (basic account versus verified account).

After requesting MyHealth Records notifications, this tool will show you a summary of all notifications about updates to your record.

This section has quick links to the MyHealth Records and MyAlberta Digital ID, and commonly asked questions. It includes a link to change your password.

To change your password click “Change Password” on the right hand side.

Scroll to the bottom of the page and select “Update” beside Sign in information.

Enter all required fields and click the blue button “Update.”​

Click here to sign out of the MyHealth Records application and be sure to clear cache and close your browser.

On your My Personal Records Home page, you will find the following tools by default:

  • Welcome
  • New Features
  • Immunizations
  • Medications
  • Lab Results
  • Blood Pressure
  • Share My Record, and
  • Print Reports

You can customize and arrange all the tools displayed in My Personal Records by clicking on "Edit Display"  in the top right corner. Once you are in edit mode, click on the four directional arrows  and drag the tool to the location of your choice. When you are finished, click on "Save display"​ ​ at the bottom right of your page.

You can also cancel your updates by clicking "Cancel" .

An “Alberta Netcare Information Update Status” notification is available at the bottom of the page, letting you know when your Immunizations, Lab Results and Medications were last updated.  You will not be able to edit or delete records from Alberta Netcare in this section of the page.
 
The status shows the last date the information was updated. This information is updated regularly.
  
Medication records from Alberta Netcare are updated every day.
 
Netcare data from the past 18 months is loaded upon the first login and may take some time to appear in the tool. You may need to refresh the screen to see the data.

By clicking on the "Welcome" tool, you can review some of the many features available in My Personal Records.

  • Your health information is at your fingertips
  • Monitor your health, and track your progress
  • Take your information with you, wherever you go
  • Safe and secure
  • Included help center


New Features are continually added to My Personal Records, focusing on improving the design and user experience.  New Features will be highlighted here. Click the “New Features” icon to view more. You can also note the last date it was updated.​

The Immunizations tool helps you keep track of all your immunizations given through public health services in Alberta. This information is updated frequently. Contact MHR Support at 1-800-315-6028 if your information is wrong or not up-to-date. 

You can click on an immunization in the list to edit or delete it.​

For more information please review the material contained in the following links:

The "Set up Notifications" blue button allows you to receive updates about your immunization record. It also lets you send notifications to someone you trust. If you want someone you trust to get notifications about your immunizations, share your record with them first so they can see your updates.

Please view the Share My Record section for more information.​

You can see more information by clicking the small "information icon" button . Click on the card to open into a new screen so the information is easier to read.

The blue "Print Immunizations" button allows you to create and print a PDF report of your information.

Click on “Print Immunizations", select your preferred date range (all days or anywhere between 7 days to 12 months), and click ‘save’ on your selection.

You can also select what type of information you want to see printed on your report (allergies, appointment information, blood glucose, etc.) and click "Save" on your selection.

When your selections have been made, click the blue "Export" button to produce the report. The PDF report will be created and you can save anywhere on your device.

Once you have made your selection, click "Save".

Once you have made your selection, click "Save".

You will see two sections in the Medications tool:

  • Dispensed Prescription Medications
  • Other Medications

When you start using My Personal Records, the "Alberta Netcare Prescription Medications" section will show your dispensed prescription medications for the last 18 months. New dispensed prescription medications from most pharmacies show up every time you login.

You can see more information by clicking the small "information icon" button . Click on the card to open into a new screen so the information is easier to read.

Updates to this section will depend on when the pharmacy adds your information to Alberta Netcare. You cannot change or edit this information. Contact MHR Support at 1-800-315-6028 if your information does not look correct.


Dispensed Prescription Medications

This section shows your medications which includes:

  • Medication information
  • Your refills

Discontinued medication will have its name struck through.

You can see more information by clicking the small “information icon” button . Click on the card to open into a new screen so the information is easier to read.

The "Set up Notifications" blue button allows you to receive updates about your Medications or send notifications to someone you trust. If you want someone you trust to get notifications about your medications, share your record with them first so they can see your updates. 

Please see the Share My Record section for more information.​


Other Medications

You can add other prescriptions, such as over-the-counter medications, and vitamin or herbal supplements.

You can add medications by clicking the "red button". 

You can enter the following information:

  • Medication name
  • Date the prescription was filled
  • The day you started your over-the-counter medication, such as vitamin or herbal supplement
  • Strength (such as 500 mg)
  • Dosage (such as 1 tablet or 2 drops)
  • Frequency (such as once a day)
  • Route (for example by mouth or inhaler)
  • Date you discontinued taking the medication

If you check the "Enter Prescription Information" box, you can enter the following information:

  • Your provider’s name (who prescribed the medication)
  • The generic name of your medication
  • Side effects
  • Any other important notes

You can click on any other medications in the list to edit or delete it.

The "Set up Notifications" blue button allows you to receive updates about your Medications or send notifications to someone you trust. If you want someone you trust to get notifications about your medications, share your record with them first so they can see your updates. 

Please view the Share My Records section for more information.

The "Print Medications" blue button allows you to create and print a PDF report of the information in My Personal Records.


When you start using My Personal Records, the Lab Results tool will show your lab test results for the last 18 months from Alberta Netcare. Going forward, all lab test results will be updated.  Please note that updates in My Personal Records will only occur if new lab results become available.

Talk to your healthcare provider if you have questions about your lab test results.

Each time you log into MyHealth Records, this information is updated, but only if there are new test results available. If your information does not appear to be correct, call MHR Support at 1-800-315-6028.

You can filter your results by clicking on “Show Filter Options”  click on the down arrow next to “All” to select the number of days you want to see from the drop-down list.  You can also search for a lab test by entering the test name in the “Search” box.

Test results are listed by date so the newest results will be displayed first.

Lab tests are grouped according to how they were ordered by your doctor. For example, if your doctor ordered a series of blood tests, your doctor would select CBC-Differential on the lab requisition form and your specific test results would appear under the CBC-Differential heading.

Results are shown within a group on individual cards on the page and include the following:

  • Status
  • Reference Range (where applicable)
  • Abnormality

To see the history of a lab test, click on the test name - this will open your test history on the right side of your screen.  Some results may appear in a graph while others will not include a graph.  All results are displayed with text. 

If you want more information about your test results, click on the ‘Information’ orange button at the bottom of the test history.

Please view the list of Lab Test Results​ available in My Personal Records.

The "Set up Notifications" button allows you to receive updates about your Lab Results or send notifications to someone you trust. If you want someone you trust to get notifications about your immunizations, share your record with them first so they can see your updates. Please view the Share My record (video) for more information.

The "Print Lab Results" blue button allows you to create and print a PDF report of the information in MyHealth Records.


The Blood Pressure and Pulse tool lets you track your blood pressure readings and pulse. Click the “red button" to add a blood pressure or pulse reading. For blood pressure, the systolic pressure is the top number and the diastolic pressure is the bottom number.

Your blood pressure readings can also be viewed on the graph in the list below. If your blood pressure reading is in your target normal range you'll see a green dot beside the number; if it's high or low, you'll see a red dot beside the number.

You can set or change your target normal blood pressure range by choosing “Settings and Preferences” in “Tools and Settings.” Talk to your healthcare provider about what your target blood pressure range should be.​

You may filter by date range or sort by date, systolic pressure, diastolic pressure or pulse. Click on a blood pressure or pulse reading in the list to edit or delete it.


Your personal health record can be shared with someone you trust. You control the kind of information you share and what the person you share with can do with your information. Some information in your personal health record might be sensitive. Before you share your record, think: what would you want the other person to see, and what type of information are you comfortable sharing with them. 

How do I share My Personal Records with another person?

  1. Go to the Account Dashboard and Proceed to My Personal Records. 
  2. Select the Share My Record tool on your Home page, on the Tools and Settings page or from your Profile icon in the top right corner of the page.

  3. Click the “Share health information with someone you trust” blue button. 

  4. Enter the email address of the person (i.e. Recipient) you are sharing your record with. You will need to do this twice to confirm the address is correct.
  5. Enter a passcode. The person you are sharing your record with needs to enter this passcode when they accept your invitation.
  6. Choose a sharing level. The sharing level describes how much access you are giving to the person you are sharing your record with.

  7. Choose the types of information in My Personal Records that you would like to share with the person.
  8. Choose an access expiration date. On this date, the person’s access to your record ends, and they can no longer see your record. You can also choose no expiration date.
  9. Click Send Invitation.

It is possible that the person you are sharing your record with could discuss or show your information with or to another person. It is important to only share access to your record with someone you trust.

What should I know about passcodes?

When you send someone (the Recipient) an invitation to view your record, you need to enter a passcode. Choose a passcode between 6 to 10 characters. You can use numbers and uppercase or lowercase letters. Do not use special characters such as #, %, or punctuation.

The person you are sharing your record with needs to enter the passcode to accept your invitation. To keep your invitation secure, do not email the passcode and do not share the passcode with other people. Share your passcode with the recipient in another way, such as a phone call. If you forget the passcode, you need to resend your invitation with a new passcode. 

What levels of access (Sharing Level) can I choose when sharing my record with someone?

  • View Only: The person you share your record with can see the information you choose to share with them.
  • View and Update: The person you share your record with can read, add, or delete some of the information in your record, depending on what you share with them. Please note that they are not able to add, update or delete Clinical-Based Information provided by Netcare, etc. ​

Only choose the level of access you feel comfortable sharing. You can change someone's level of access or delete their access to your record at any time.

Information Types

There are four types of information you can share (Health Summary, Journal Entries, Results & Readings and Tools & Settings). You can choose to share all of the information within a type or select specific information within the type.

How do I share My Personal Records with more than one person?

You need to send separate invitations to each person that you would like to share your record with.

Only share access to your health information with someone you trust.


You have the ability to print any and all sections of your personal health record by creating a PDF report of your information in MyHealth Records. This allows you to provide a copy to your health care provider or people you trust. You should only share information from your health record with people you trust. It is your decision whether to share information from your health records. Please note that a footer will display at the bottom of the screen for your reference to the Terms and Conditions, Accessibility and Privacy statements.


The Allergies tool allows you to keep track of y​​our allergies. By clicking the “red button” in the bottom right, you can add an allergy.

You can add the type of allergic reaction (such as hives, rash, itching, tongue and throat swelling, or vomiting), date and time of the reaction, what to do, and other important notes.

Enter all required information, select from the drop-down list, and click “Save” when finished. 

You can view, edit, or delete an allergy listed by clicking on the allergy at any time.


The Appointments tool allows you to keep track of your past and upcoming appointments.  By clicking the “red button”  , you can note who the appointment is with, the reason for the appointment, date and time, and any other important details. Click “Save” when you are done.

You can view, edit, or delete an appointment by clicking on the appointment at any time.


The Family History tool lets you track information about your family’s health history. This is helpful in monitoring health conditions early or preventing you from developing a health condition that you may be at risk of getting.

Click the “red button” to add a family member, their relationship to you, their health condition, and other important notes.

Click on a family member in the list to edit or delete their health information. You can add more conditions for a family member when you choose them from the list, select “Edit,” and then “Add conditions.” Once completed, click “Save” and close.

The Immunizations tool helps you keep track of all your immunizations delivered by Pharmacists and public health services in Alberta. This information is updated frequently.

Immunizations are up-to-date as of the date and time indicated by “last updated.”  Contact MHR Support at 1-800-315-6028 if your information is wrong or not up-to-date. 

You can add past immunizations by clicking the “red button” to add an immunization. You can make note of the date you had the immunization, when you need another dose (called the “re-immunization due date”), who gave the immunization (called the Administrator), and any other important notes. 

By clicking on an immunization in the list, you have the ability to edit or delete it. Please note that this only applies to immunizations that you have added.

The “Set up Notifications” blue button allows you to receive updates about your Immunization record or send notifications to someone you trust. If you want someone you trust to get notifications about your immunizations, share your record with them first so they can see your updates. 

Please view the Share My Record section for more information.​

The blue "Print Immunizations" button allows you to create and print a PDF report of your information.

Click on “Print Immunizations,” select your preferred date range (all days or anywhere between 7 days to 12 months), and save your selection.

You can also select what type of information you want to see printed on your report (allergies, appointment information, blood glucose, etc.)

When your selections have been made, click the blue “Export” button to produce the report.  The PDF report will be created and you can save anywhere on your device.

Once you have made your selection, click "Save".

Once you have made your selection, click "Save".

My Personal Records users have access to test results ordered from all sites in Alberta, including labs obtained during inpatient and emergency visits.

Your test results will be available to you as soon as they are available, which is usually within 24 hours. The most recent COVID-19 test results are included.

New users will see an 18-month retrospective view of any lab results slated for release. Existing users will not have labs added retroactively, but they will be able to see the expanded lab results moving forward.

The list below, provides you with an overall list of all labs available to date:

Alberta Immunizations List

The Medical Conditions tool allows you to keep track of your health conditions, such as asthma, diabetes, and high blood pressure. 

Click the “red button”  to add a medical condition, the date of diagnosis, treatments, and other important notes. As you begin typing the medical condition, common associated words will appear and you can select or self-enter your own.

You can edit or delete a medical condition by clicking on the drop-down list. If you no longer have a certain medical condition, click the “No longer have this medical condition” box. Enter the diagnosed date, time and any additional notes you want to include.


You will see two sections in the Medications tool.

When you start using MyHealth Records, the Alberta Netcare Prescription Medications section will show your prescriptions for the last 18 months. Newly dispensed prescriptions from most pharmacies show up every time you login.​

Updates to this section will show your prescriptions up to 11:59 p.m. as of the date and time indicated. You cannot change or edit this information. Contact MHR Support at 1-800-315-6028 if your information does not look right.

Medication records from Alberta Netcare are updated every day.

Dispensed Prescription Medications

This section shows your medications which includes:

  • Medication information
  • Your refills

The name of any drug that has been discontinued will be struck through.

You can see more information by clicking the small "information icon" button . You can also click on a specific medication that appears in your record. This will open into a new screen so the information is easier to read.

The blue "Set up Notifications" button allows you to receive updates about your Medications or send notifications to someone you trust. If you want someone you trust to get notifications about your medications, share your record with them first so they can see your updates.

Please view the Share My Record section for more information.​

Other Medications

You can add other prescriptions, over-the-counter medications, and vitamin or herbal supplements.

You can add medications by clicking on the "red button" 

You can enter the following information:

  • Medication name
  • Date the prescription was filled
  • The day you started your over-the-counter medication, such as vitamin or herbal supplement
  • Strength (such as 500 mg)
  • Dosage (such as 1 tablet or 2 drops)
  • Frequency (such as once a day)
  • Route (for example by mouth or inhaler)
  • Date you discontinued taking the medication

You can click on any medication in the list to edit or delete it.​

The blue "Set up Notifications" button allows you to receive updates about your medications or send notifications to someone you trust. If you want someone you trust to get notifications about your medications, share your record with them first so they can see your updates.  

Please view theShare My Record section for more information.

The blue "Print Medications" button allows you to create and print a PDF report of the information in MyHealth Records. You can select a specific date range and the type of information you would like to print.

The Procedures tool allows you to keep track of your health procedures, such as diagnostic imaging tests like x-rays or ultrasounds; lung and heart exams; surgeries, and other medical procedures.

You can add a procedure by clicking the "red button"  . You can note the following:

  • Date and time
  • Name of procedure
  • Healthcare provider who performed the procedure
  • The facility where you had the procedure
  • The result of the procedure
  • Where on your body you had the procedure
  • Any other important notes

Click on a procedure in the list to edit or delete it.

You can monitor your blood oxygen levels to see if your body is receiving enough oxygen. When you measure the levels of oxygen in your blood, you can use the Blood Oxygen tool to enter your data.

Click the “red button” to add a new result. Your results will be shown as a graph, allowing you to monitor your blood oxygen levels over time. You can add the date, time, and level of activity during the test, as well as any notes.

By clicking the desired row in the table, you can edit or delete details.

You may filter results by date range as well as sorting by date and value.

You may adjust your target range for Blood Oxygen and Blood Pressure in Tools and Settings. Simply click the edit button and enter the appropriate low/high values. These can be edited at any time or you can click reset to return to default settings.


The Blood Pressure and Pulse tool lets you track your blood pressure readings and pulse. Click the “red button” to add a blood pressure or pulse reading.

For blood pressure readings, the systolic pressure is the top number and the diastolic pressure is the bottom number. You will see your blood pressure readings on the graphs above and in the list below.

If your blood pressure reading is in your target normal range you will see a green dot beside the number, if it's high or low, you'll see a red dot beside the number.

You can set or change your target normal blood pressure range by clicking Settings and Preferences in Tools and Settings. Talk to your healthcare provider about what your target blood pressure range should be.

Click on a blood pressure or pulse reading in the list to edit or delete it.

You may filter by date range as well as sort by date, systolic pressure, diastolic pressure or pulse.


You will see 3 sections in the Blood Sugars and Insulin Use Tool:

  • Blood Sugars, which lets you keep track of your blood sugar level.
  • My Insulin Information, which helps you track the type of insulin you use. You need to update this section if you want to use the Insulin Use section.
  • Insulin Use, which lets you keep track of your insulin use. To use this section you have to first update the My Insulin Information section above.

Click the "red button" to:

  • Add My Insulin Information
  • Add Insulin Use
  • Add Blood Sugar

Click on one of the items to edit or delete it.

You may filter results by date-range as well as sort by date and value.

You may adjust your target range for Blood Sugars and Insulin in Tools and Settings. Click the “edit” button and enter the appropriate low/high values. These can be edited at any time or you can click reset to return to default settings.


All available Lab Results from Alberta Netcare are found here.

When you start using MyHealth Records, the Alberta Netcare Lab Results section will show your lab test results from the last 18 months. New results will display every login.

Updates to this section will show your Lab Results up to 11:59 p.m. as of the date and time indicated. You cannot change or edit this information. Contact MHR Support at 1-800-315-6028 if your information does not look right. ​

Talk to your healthcare provider if you have questions about your lab test results.

You can filter your results by clicking on "Show Filter Options", then click on the down arrow next to "All" to select the number of days you want to see from the drop-down list. You can also search for a lab test by entering the test name in the ‘Search’ box.

Test results are listed by date so the newest results will display first.

Lab tests are grouped according to how they were ordered by your doctor. For example, if your doctor ordered a series of blood tests, your doctor would select CBC-Differential on the lab requisition form. Therefore, your specific test results would appear under the CBC-Differential heading.

Results are shown within a group on individual cards on the page and include the following:

  • Status
  • Reference Range (where applicable)
  • Abnormality

To see the history of a lab test, click on the test name. This will open your test history on the right side of your screen. Some results may appear in a graph while others will not include a graph. All results are displayed with text.

The blue "Set up Notifications" button allows you to receive updates about your Lab Results or send notifications to someone you trust. If you want someone you trust to get notifications about your immunizations, share your record with them first so they can see your updates. Click here to learn how to share your record.

Please view the Share My record section for more information.​

The blue "Print Lab Results" button allows you to create and print a PDF report of your information.

Click on “Print Lab Results", select your preferred date range (all days or anywhere between 7 days to 12 months) and be sure to click "Save" on your selection.

You can select what type of information you want to see printed on your report (blood oxygen, blood pressure measurements, immunizations, insulin medications, lab results, etc.) and click "Save" on your selection.

When your selections have been made, click the blue "Export" button to produce the report. The PDF report will be created so you can save anywhere on your device.

Once you have made your selection, click "Save".

Once you have made your selection, click "Save".


There are six different types of health journals to help you keep track of your h​ealth information.

The Food Journal keeps track of what you eat and drink each day. You can add an entry by clicking on the “red button” to add the type of meal, serving size, calories, nutritional information and any other important notes.

To edit or delete the information you’ve entered, click on the entry. Next, click the blue "Edit" button to make your changes. Click "Save" to keep your updates.


The Exercise Journal keeps track of your physical activity and how hard your body is working when you exercise. An explanation of intensity on the page helps you decide how hard your exercise was. You can add an entry by clicking on the “red button” to add an exercise session and any other important notes.

To edit or delete the information you have entered, click on the entry.


Your Journal Notes let you keep track of your health and wellness. You can upload and attach files to go with your notes. You can add an entry by clicking on the “red button" .

To edit or delete the information you entered, click on the entry. To attach a file, click "Choose file" to upload a file to your Journal Notes.


The Height, Weight & BMI Journal allows you to track your height, weight and calculate your body mass index (BMI). Enter your height and weight on a specific date. Your height and weight will show on the graphs below the table. You can change the unit of measurement and target weight range in the Settings and Preferences tool in Tools and Settings. You can add an entry by clicking the “red button”.

Click on an entry to edit or delete it.


The Mood Journal helps you track and understand when your moods changes and what may be the cause of the changes. You can add an entry by clicking the “red button” to track your mood through stress signals for each day of the week.

Select the three dots to open a quick menu where you can delete or edit an entry. Click on the “+ Add new” to add an entry.

Stress signals include:

  • I feel tired
  • I don't sleep well
  • I’m not hungry
  • I ate too much
  • I feel sad or depressed
  • I feel like things are just too much
  • I have trouble paying attention
  • I feel nervous or anxious
  • I feel angry or irritated
  • I get headaches and/or colds

The Sleep Journal helps you track your sleep, when you go to bed, when you wake up, and how well you sleep. You can track the amount of sleep you get each night and keep notes about what helps you fall asleep or what stops you from a good night's sleep.

You can add an entry by clicking the “red button” to add a sleep session or any other important notes.

Click on an entry to edit or delete it.



My Personal Records includes the ability to send and receive secure mail with your healthcare provider.  To use the function, click on the “Messaging" tab on the left hand menu.

Click the blue “Launch” button. Please note that when you launch Secure-Mail, you are taken out of MyHealth Records. Remember to sign out of Secure-Mail and MyHealth Records, and close your browser when you are done.

Once you launch the secure-mail functionality, you will need to agree to the Terms of Use and create a password when initially setting up the secure-mail functionality. The application looks like a typical email inbox. Click the green “Compose” button to find clinics and providers you can email. You can view your received messages on the left hand side under “My Inbox.”

Secure-Mail allows you to safely share information with your healthcare provider. By using this tool, you consent to Alberta Health sharing some of your registration information with the Brightsquid Secure-Mail application.

You may withdraw your consent at any time by discontinuing the use of the Brightsquid Secure-Mail application through MyHealth Records. If you wish to close your Brightsquid account, you may contact Brightsquid directly by sending a message to Customer Support (support@brightsquid.com) from within the Brightsquid Secure-Mail application.

Please note:

  • Administrative staff from your clinic may have access to the e-mail you send your healthcare provider.
  • This service is not for medical emergencies. Call 911 to report a medical emergency.​

Your personal data from health devices such as blood pressure monitors or fitness and wellness gadgets can now be downloaded into your MyHealth Records account. These devices are owned and managed by a third party. Each device provider maintains their own:

  • Privacy Policy
  • User Agreement
  • Terms and Conditions

The Terms and Conditions, in addition to the MyHealth Records User Agreement and Privacy policy (to which you have already agreed), govern your use of the devices, connections, and associated software, and can be found on each third party’s website.

To connect your device, open your My Personal Records by clicking "Proceed". The "Connected Devices" tool can be found in Tools and Settings.

Each device must be setup individually and may differ slightly with setup instructions.

Select "Connect" to set up your device and follow the prompts. You will be asked to create an account with your device, or login with an existing account. Select the data you want to transfer and click allow.

Click "Confirm" to connect the selected account. This will connect and share your information from your connected device.

When your device is successfully connected, the message "Connected" will display. To see the uploaded results from your device, check the Journal Entries. The blood pressure measurements can be found in Results and Readings.

To disconnect your device, log into your device account and remove access to MyHealth Records.


The Contacts tool helps you keep track of important contacts.

You can add an entry by clicking the "red button" to edit or delete the information you’ve entered, click on the item in the table.


You have the ability to print any and all sections of your personal health record by creating a PDF report of your information in MyHealth Records. This allows you to provide a copy to your health care provider or people you trust. You should only share information from your health record with people you trust. It is your decision whether to share information from your health re​cords. Please note that a footer will display at the bottom of the screen for your reference to the Terms and Conditions, Accessibility and Privacy statements.


Your Profile contains a short bio which includes your name, date of birth and sex. You are free to upload an image to personalize your health record by clicking the "Upload Picture" button . You can also access the history of your record and export your record to a PDF document.


The Appointments tool can help you track your past and upcoming appointments. You can add an entry by clicking on the "red button" . To edit or delete the information you’ve entered, click on the item in the table.

Everybody has different health and wellness needs. Use the Settings and Preferences tool to customize MyHealth Records to meet your needs.

The Target Ranges section lets you reset standard target ranges or set personal target ranges for charts, graphs, and other tools.

The Preferred Units section lets you choose units of measurement for MyHealth Records.

"Pre-set time ranges" lets you set ranges for time periods during the day used by some MyHealth Records health tools such as Blood Sugars and Insulin Use. You can add a target time entry by clicking on the "red button" .

You may adjust your target range for Blood Oxygen and Blood Pressure in Tools and Settings. Click the edit button and enter the appropriate low/high values. These can be edited at any time or you can click reset to return to default settings.


Your personal health record can be shared with someone you trust. You control the kind of information you share and what the person you share with can do with your information. Some information in your personal health record might be sensitive. Before you share your record: think about what you want the other person to see and what type of information you are comfortable sharing with them.

How do I share My Personal Records with another person?

  1. Go to the Account Dashboard, Proceed to My Personal Records.
  2. Select the Share My Record tool on your Home page, on the Tools and Settings page or from your Profile icon in the top right corner of the page.

  3. Click the ‘Share health information with someone you trust’ blue button.

  4. Enter the email address of the person (i.e. Recipient) you are sharing your record with. You will need to do this twice to confirm the address is correct.
  5. Enter a passcode. The person you are sharing your record with needs to enter this passcode when they accept your invitation.
  6. Choose a sharing level. The sharing level describes how much access you are giving to the person you are sharing your record with.

  7. Choose the types of information in My Personal Records that you would like to share with the person.
  8. Choose an access expiration date. On this date, the person’s access to your record ends, and they can no longer see your record. You can also choose no expiration date.
  9. Click Send Invitation.

It is possible that the person you are sharing your record with could discuss or show your information with or to another person. It is important to only share access to your record with someone you trust.


What should I know about passcodes?

When you send someone (the Recipient) an invitation to view your record, you need to enter a passcode. Choose a passcode between 6 to 10 characters. You can use numbers and uppercase or lowercase letters. Do not use special characters such as #, %, or punctuation.

The person you are sharing your record with needs to enter the passcode to accept your invitation. To keep your invitation secure, do not email the passcode and do not share the passcode with other people. Share your passcode with the Recipient in another way, such as a phone call. If you forget the passcode, you need to resend your invitation with a new passcode.


What levels of access (Sharing Level) can I choose when sharing my record with someone?

  • View Only: The person you share your record with can see the information you choose to share with them.
  • View and Update: The person you share your record with can read, add, or delete some of the information in your record, depending on what you share with them. Please note that they are not able to add, update or delete Clinical Based Information provided by Netcare, etc.

Only choose the level of access you feel comfortable sharing. You can change someone's level of access or delete their access to your record at any time.


Information Types

There are four types of information you can share (Health Summary, Journal Entries, Results & Readings and Tools & Settings). You can choose to share all of the information within a type or select specific information within the type.

How do I share My Personal Records with more than one person?

You need to send separate invitations to each person that you would like to share your record with.

Only share access to your health information with someone you trust.​


The Upload Files tool lets you upload files from your computer and save them to MyHealth Records. Click on the "red button" and click “Choose File” to find the file you want to upload. You can also add notes about the file. Click "Save" when you see your file in the File Name Box.

View, edit, or delete uploaded files by clicking on the document name and making the desired changes.



MyHealth Records mobile app has the same tools and functionality as the online version, with the added benefit of being able to access your health information from the palm of your hand. You can monitor and track your own health and wellbeing at any time in any place. 



MyHealth Records includes a number of tools that empower Albertans to track and monitor their own health, such as:

  • Medications
  • Immunizations
  • Lab test results
  • Blood Pressure and Pulse
  • Blood Sugars and Insulin
  • Fitness and wellness devices
  • Appointments
  • Journal entries

You can preview the Mobile App (Video) to learn how to navigate through the mobile version of the application and understand its functions.

MyHealth Records mobile app is now available. Click the buttons below to download the Apple or Android version of the app.




Click “Add New Item” to add information to any tool in MyHealth Records.

Click "Save" to save your information.

Fields that have to be filled in before you can save your information are marked with "*".

​Click on the top of a column heading to sort your results. This lets you see your information in a different order such as by date, result, or other type of information.

To report an issue please call eHealth Support Services at:
1-800-315-6028
eHealth Support Services can't answer questions about symptoms.
For a medical emergency, call 911 right away.
For 24/7 nurse advice and general health information, call Health Link at 811.