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Information from Alberta Netcare is updated in your record each time you log in to your MyHealth Record.
Information may take a few days to be entered into Alberta Netcare by the pharmacy, clinic or lab you used.
If you notice you have medicines missing from the Alberta Netcare Prescription Medicines section in the Medicines tool of MyHealth Records:
If you think the information that was sent to your health record is wrong or doesn't belong to you, report this issue right away to eHealth Support Services at 1-800-315-6028 between 7 a.m. and 7 p.m. (MST) Monday to Friday.