It's a good idea to enable pop-ups in your browser when you're managing your MyHealth.Alberta.ca HealthVault account.
To enable pop-ups for this site, follow the instructions below for the browser you are using:
Chrome - In the address bar at the top of your browser, you'll see a box with a red "X". Click the box and you'll see the option to enable pop-ups for this site.
Internet Explorer - You'll see a yellow bar at the bottom of your browser window. This bar means that a pop-up has been blocked. You'll be asked if you want to "Allow once" or to view more "Options for this site". Select "Options for this site" and then select "Always allow".
Safari - From the Safari menu, choose "Preferences", and click the "Security" tab. Make sure the "Block Pop-Up Windows" option isn't checked to allow pop-ups. If it's selected, click to deselect.
For Mac Users:
From the Safari menu, choose "Preferences" and click the "Security" tab. Make sure the "Block Pop-Up Windows" option isn't checked to allow pop-ups. If it's selected, click to deselect.
For iPhone users:
Go to "Settings" on your phone, find "Safari" and tap on the arrow ">". On the Safari settings page, find "Block Pop-ups" – Make sure it's disabled (not green).
Once you've finished using MyHealth.Alberta.ca HealthVault, you have to block the pop-ups again. From the Safari menu, choose "Preferences" and click the Security tab. Make sure the "Block Pop-Up Windows" option is checked to block all pop-ups.
Firefox - You'll see a yellow band at the top of your browser window. On the right side of this bar, there's an "Options" button. Click this button to have the option to enable pop-ups for this site.
