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Technical problems

System requirements

Browsers and operating systems

Supported Browsers:

The latest version of Internet Explorer.

The latest version of each of the following browsers is supported, plus the 2 previous versions:

Chrome
Safari
Firefox
Microsoft Edge

You can access MyHealth Records on any operating system with a compatible browser.

*earlier versions with a compatible browser may also work .

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Software you might need (Plugins)

Some documents on this website are available as a PDF (xxxx.pdf). You need Adobe Acrobat Reader to open these files. You can download this program for free from Adobe. Check your computer to see if you already have this program before you download it (it is a large file).

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Accessibility

MyHealth.Alberta.ca, in accordance to Government of Alberta and Alberta Health Services Web Development practices, has made every effort to make this website accessible and easy to use for everyone. Current approved standards require that web content be developed using Web Content Accessibility Guidelines 2.0. Some guidelines may not be met in all cases.

In addition, content on MyHealth.Alberta.ca does its best to make sure the content is easy to read and understand.

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To report an issue please call eHealth Support Services at:

1-800-315-6028

eHealth Support Services can't answer questions about symptoms.

For a medical emergency, call 911 right away.

For 24/7 nurse advice and general health information, call Health Link at 811.

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