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Using your personal health record
Understanding PHR widgets

Readings at a glance shows your recent blood pressure, total cholesterol, HDL cholesterol, LDL cholesterol, triglycerides, a 2-week average blood glucose, and A1c. These results are colour coded to show you if your results are in or out of range. The ranges can be set or changed by using the Target Ranges widget found in PHR Tools & Settings.

The "Allergies" widget lets you keep track of allergies. You can add the allergy, allergic reaction (such as hives, rash, itchy), date and time of the reaction, what to do, and notes you think may be important.

To add a new Allergy, click the “+Add” button.

To edit and/or delete data, ​​click the desired row in the table.

​The "Blood Sugars" widget lets add a blood sugar test result by clicking on "+Add". This opens a form to enter new blood sugar levels. The date and value fields must be filled in. You can reorder the information in the table by clicking on the first row titles.​ You can also adjust the unit of measurement. To edit and/or delete data, click the desired row in the table.

​You can add your blood pressure or heart rate by clicking on  "+Add". The systolic number is the top number and the diastolic is the bottom number. These readings will display on a table. If your reading is in your normal range you'll see a green dot beside the number. It it's high or low, you'll see a red dot beside the number. The ranges can be set or changed by using the Target Ranges widget in the PHR Tools & Settings section. 

You can edit and / or delete data by clicking the desired row in the table.

​The Family Health History widget is where you can add information about​ health conditions your family members have. This type of information may be helpful to a health professional in some cases. ​You can add the person's name, their relationship to you, the health condition, and notes. If the person has more than 1 condition, you can add it by clicking on the “Add more conditions” link. You can edit and/or delete data by clicking the desired row in the table.

As you enter your weight and height into the Height, Weight & BMI widget it calculates your BMI then displays it in a table. Your height and weight will also automatically display on graphs below the widget. (You can choose the unit of measurement or weight ranges in the Preferred Units feature in PHR Tools & Settings).

To add a new height and weight value, click the “+Add” button.

You can edit and / or delete any  values by clicking the desired row in the table.

The "Immunizations" widget helps you keep track of your immunization information.

To add a new vaccination, click the “+Add” button. As you begin entering the name of the vaccine, the system will automatically give you choices to help you find the correct name. The information you enter will display in a table.

You can edit and/or delete information by clicking the desired row in the table.

The "Lab Test Results" tool shows you a history of your lab test results within Alberta Netcare. Currently, you can view your Alberta Netcare results dating back to May 31, 2017. This information updates each time you log in to your personal health record. ​​

If you have any questions about the information in your lab results, please talk with your doctor.

You may not be able to see all your lab test results. The following is a list of lab tests available within your personal health record.

​​​​​Available Lab Test Results from Alberta Netcare​


PHR Lab Test Result​ Na​​me​ ​​ Alternate Name
Alanine Aminotransferase (ALT)
Albumin/Creatinine, Urine
Albumin Excretion Rate
Alkaline Phosphatase (ALP)
APTTPartial Thromboplastin Time [PTT]
Aspartate Aminotransferase (AST)
Bilirubin, Total
Carbon Dioxide
Cholesterol In HDL
Cholesterol In LDL; Calculated
Cholesterol Non HDL
Complete Blood Count (CBC) (Panel) Complete Blood Count & Differential
- Hematocrit
- Hemoglobin
- Leukocytes
​White Cell Count
​Mean Cell Volume
- Platelets
- CBC Differential Components
  • Basophils​
  • Eosinophils
  • Granulocytes
  • Lymphocytes
  • Mixed Cells
  • Monocytes
  • Neutrophils
Glomerular Filtration Rate, Estimated 
Glucose Fasting Fasting Blood Sugar
​​HbA1c/Total HemoglobinHemoglobin A1C
Iron Binding Capacity
Iron/Iron binding capacity. Total Transferrin Saturation
Iron Saturation
Microalbumin; Urine
T4 Free
Thyroid Stimulating Hormone (TSH)
Urinalysis (Panel) Urine Tests
- Appearance; Urine
- Clarity; Urine
- Colour; Urine
- Erythrocytes, Urine
​Red ​Blood cells in Urine; Blood in Urine
- Glucose; Urine
- Hemoglobin, Urine
​Red ​Blood cells in Urine; Blood in Urine
- Ketones; Urine
- Leukocytes; Urine
​White ​Blood cells in Urine
- Nitrite
- PH; Urine
- Protein; Urine
- Specific Gravity; Urine

​Why were these results chosen?

These results were chosen by consulting with physician groups and public advisory groups. They're some of the most commonly ordered lab tests. Also, these are results that can be shared with Albertans as soon as they're ready from the lab.

When will new types of results be available?

New lab test results may be added in the future. At this time, we don't have information on when this will happen.

Can I get access to lab results for my child / spouse / parents?

Not at this time. You can only access your own results.

What do I do if I think a result is wrong?

If you think the result you're seeing is wrong, please contact the doctor who ordered the test to make sure. If the doctor confirms that the result is wrong, then please call eHealth Support Services at 1-800-315-6028.

What do I do if I see a test that isn't mine?

Please call eHealth Support Services at 1-800-315-6028.

Can I add notes to my lab results?

No. You cannot add notes to lab test results, and these results cannot be edited.

Can I add or delete a lab result?

No. Lab test results cannot be added, deleted, or edited.

How do I sign up to get my lab results?

Follow these steps to see your lab test results:

  1. Register for a MyHealth.Alberta.ca account—More Information.
  2. Activate your Personal Health Record (PHR)—More Information.
  3. Verify your identity and link your PHR to Alberta Netcare—More Information.

I already have a PHR. How do I get my lab test results?

To see your lab test results, you must activte your Connect to Alberta Netcare feature—More Information.​ 

​The "Medical Conditions" widget lets you enter health conditions such as diabetes, high blood pressure, or heart disease. To add a medical condition click the “+Add” button. You can enter the condition name, date of diagnosis, treatments, notes, and an end date if you choose the "No longer have this condition” checkbox.

You can edit and/or delete any values by selecting the desired row in the table.

There are 2 widgets in your medication section. 

The "MY ALBERTA NETCARE PRESCRIPTION HISTORY" shows you a history of your prescriptions and fills from the Pharmacy Information Network (PIN), within Alberta Netcare. This information updates each time you log in to your personal health record.  Updates also depend on when the pharmacy  information is added to the system. You can't change or edit this information. Contact eHealth Support Services at 1-800-315-6028 if you have concerns about this information. 

The "MY PERSONAL PRESCRIPTION / MEDICATION HISTORY" is where you can enter the medicine, over the counter, vitamin, herbal or supplements you take and ones you've taken before. To add a new medicine, click the “+Add” button. You can add the name of the medicine, the date you started it, the strength (e.g., 500 mg ), the dose (e.g., 1 pill,  2 drops), how often (frequency), how it's taken (route) (e.g., by mouth). Once you stop taking it or the prescription changes, you can add the date you stopped. You can edit and/or delete any values by clicking the desired row in the table.

You'll see a small button close to the name of some medications.  If you see this "infobutton" it means we have provided you with a link to the drug information sheet for this medication.  Click on the row and the form that comes up has the link.

For more information on medication labels see "How to read your medication label​".

The "Tests, Procedures & Surgeries" widget lets you keep track of health procedures you've had, such as x-rays, mammograms, or surgery. To add a new test, procedure or surgery, click the “+Add” button. You can enter the date, time, name of the procedure, the name of the doctor that did the procedure, where it was done, the procedure result, where you got this information (source), and notes.

You can edit and/or delete any values by selecting the desired row in the table.

There are 5 health journals to help you keep track of different types of information. To add new information to a journal, click the “+Add” button. You can edit and/or delete any values by clicking the desired row in the table.

Journal Types:

  • The Exercise Journal keeps track of your physical activity. An explanation of intensity on the page helps you decide how hard your exercise was.
  • The Health Notes Journal is a place for you to keep notes about your health and/or wellness. You can also attach and upload files to your notes.
  • The Food Journal lets you enter what you eat and drink. You can also add the calories or nutrition information. To edit or delete the information you've entered, click on the line in the table.​
  • The Mood Journal can be used to track your mood. You have to answer all the questions that have a "*" beside the question (they're mandatory). You can also add different times of the day after you've done your first entry by clicking on "+Add new ".

You can add your own questions:

  • Choose the "Manage my fields" button, then  "Add a new field".
  • Add the new question in the field box.
  • Choose the type of field of how you want to answer this (a text field, a check box, drop down choices, a radio button list, or a slider scale).

You can edit or remove these questions by clicking on the line on the "Manage my fields" form.

  • The Insulin Use Log lets you add information about your routine insulin injections. To edit and/or delete data just select the desired row in the table. The name of the insulin you enter is used in the Insulin Injection entry form and Insulin Injection Log widgets. You can edit and/or delete data by selecting the desired row in the table. Click the “+Add” button to add a new insulin.

The Target Ranges widget lets you set and edit high and low limits for the charts, graphs, and readings at a glance. If you work with more than 1 record, changing the target health range in 1 record won't affect the other records. This means that if you want to change a limit in another record you manage, you'll have to open that record. You can reset the target ranges to the default settings at any time by clicking the "Reset" button.

Preferred Units is where you can pre-set the units of measurement that you want to use. You can reset the preferred units to the default settings at any time by clicking the "Reset" button.

Preset Time Ranges are time ranges that can be used with your blood sugar and insulin use log entries.

Appointments,​​ Reminders & Contacts are 3 widgets that you can use to help you manage your time and keep track of important contacts.

When you set up a reminder, you will receive the reminder as an email.

Click on the “+Add”  button to add a new appointments, reminders or contacts.

​You can create records for yourself and for others. ​This widget takes you through the process of creating and then allowing access to that record. You can change the record you're working on by clicking the "Switch User" link in the top right-hand corner of your record. The upper right-hand corner also tells you which record you're working on and which ​records you've created.

The Tools section of your personal health record has 3 widgets: Connect a Device, Download My Health Information, and Upload files.

The Connect a Device widget tells you how to connect your blood pressure, diabetes monitoring devices or software, pedometer, or weight management device to your personal health record so you can upload the information.  You can also see a full list of supported devices.

The Download My Health Information widget means you can create a PDF report of the health information in your personal health record. Choose the health information that you want in your report by marking the check box beside the information. You can also choose the format you want, the date range, and any health journals you want to include.

The Upload Files widget provides the means for you to add files from your computer and save them to your personal health record. Just choose the file, add any notes you may want to describe the file, and click  "Save". You can see the files you've uploaded in the Upload Files widget. Click on the file name to open or edit it.

To report an issue please call eHealth Support Services at:
eHealth Support Services can't answer questions about symptoms.
For a medical emergency, call 911 right away.
For 24/7 nurse advice and general health information, call Health Link at 811.