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Understanding security & privacy
Access to my information
Only you and apps you authorize (such as Alberta Netcare Connector) can access the information in your personal health record. Every time a change is made to your record, that information is noted in your Record History. You can see your record history at any time.

To see a history of activity in your MyHealth.Alberta.ca HealthVault record, go to Create & Manage Records. Click "Record History" and follow the instructions and prompts.​
​To see a history of activity in your personal health record, go to "Create & Manage Records" and click "Record History".
If you feel there's an issue with the security or privacy of your health information, please  call eHealth Support Services at 1-800-315-6028 between 7 a.m. and 7 p.m. (MST ) Monday to Friday.​

To report an issue please call eHealth Support Services at:
eHealth Support Services can't answer questions about symptoms.
For a medical emergency, call 911 right away.
For 24/7 nurse advice and general health information, call Health Link at 811.