Messaging

How to message your provider

The Messaging tool in My Personal Records lets you send and receive secure mail to and from your healthcare provider through Brightsquid. This service works like a standard email inbox.

You will need to agree to the Terms of Use and create a password when first setting up the secure-mail.

Secure-Mail allows you to safely share information with your healthcare provider. By using this tool, you consent to Primary and Preventative Health Services sharing some of your registration information with the Brightsquid.

Secure-Mail application

You may withdraw your consent at any time by ending the use of the Brightsquid Secure-Mail application through My Personal Records. If you wish to close your Brightsquid account, you may contact Brightsquid directly by sending a message to Customer Support (support@brightsquid.com) from within the Brightsquid Secure-Mail application.

Please note:

• Your clinic may have access to messages you send through Brightsquid.
• When you launch Secure-Mail, you are taken out of My Personal Records.
• This service is not for medical emergencies. Call 911 to report a medical emergency.