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General Information

Nutrition Counselling - Pediatric Weight Management at Bonnyville Healthcare Centre

The service includes in-depth nutrition counselling and lifestyle coaching in the areas of physical activity, sedentary time and sleep hygiene.

Eligibility

Available to children ages 2-4 years with a Body Mass Index (BMI) above the 97th percentile and children ages 5-17 years with a BMI above the 85th percentile.

How to access this service

Healthcare providers should consult the Alberta Referral Directory for service referral information.

Wait

An estimated wait time will be provided at the time of appointment booking.

Accessibility

Wheel chair access available.

Service hours

Monday: 8:00 am - 5:00 pm.
Tuesday: 8:00 am - 5:00 pm.
Wednesday: 8:00 am - 5:00 pm.
Thursday: 8:00 am - 5:00 pm.
Friday: 8:00 am - 5:00 pm.

Address

5001 Lakeshore Drive
Bonnyville Alberta
T9N 0G8

Telephone

780-401-BOOK (2665) (Central Access)

Fax

780-735-3553

Toll free number

1-877-414-BOOK (2665) (Central Access)

Website

Getting there

Located east of Lakeshore Drive

Other services

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Addiction and Mental Health - Domestic Abuse Response Team

Domestic violence can take many forms, including verbal, physical, sexual, psycological, emotional, spiritual, and the violation of rights which can happen in any relationship based on intamcay, dependency, or trust. The Domestic Abuse Response Team (DART) offers specialized support to patients of all genders who are experiencing any form of domestic violence. Individuals do not have to be in a crisis to access the DART response, and can request a referral at select emergency departments, urgent care centres, and maternity units. Participation is voluntary and at no cost to the patient.

Although, as of November 30th, 2023, the DART project has sunset, domestic violence services are still being provided through localized shelter response, while individuals are present within the Alberta Health Services (AHS) or Covenant Health facility. Referrals of patients to the respective shelters remain confidential, nonjudgemental, and choice-based. A referral is initated through the patient or by an AHS or Covenant Health employee. A shelter responder will connect with the individual over the phone to conduct further assessment and provide the following services based on their needs.

  • emotional support
  • information and education about domestic violence
  • assistance with safety planning
  • information about and referrals to local supports, including financial assistance, counselling, food bank, etc.
  • assistance with contacting local law enforcement and / or Children's Services
  • access to safe accommodations, including emergency shelter or hotel

This service is provided by AHS or Covenant Health and external shelter service providers.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

This service targets:

  • Albertans who disclose concerns of domestic violence or feeling unsafe
  • anyone 16 years of age and older, any gender (Child and Family Services involvement for patients under the age of 16)
  • clients must be alert, oriented and medically cleared in-person at nearest AHS facility
  • clients must be able to provide informed consent

Wait Times

Yes

Multiple Languages

Yes
View more information...

Alberta Hip and Knee Program

Provides a healthcare team approach to assess and treat people who need total joint replacement surgery. The first appointment may be with a musculoskeletal (MSK) specialist or an orthopedic surgeon. An MSK (musculoskeletal) specialist will determine whether you are a surgical candidate.

  • If you are a surgical candidate, you will be placed back on the surgeon consultation waitlist in your original position
  • If you are non-surgical, the MSK (musculoskeletal) specialist will provide you with recommendations to improve your pain and function

The program will continue to follow your progress until after your surgery.

Telephone

780-826-3311

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Clients who have been referred to an orthopedic surgeon for a hip or knee replacement.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Ambulatory Services | 780-826-8267

Multiple Languages

Yes
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Ambulatory Services

Provides day procedures which include:

  • ventolin treatments
  • cast changes
  • medicine that needs to be given by intravenous (IV)

Also provides access to these clinics:

  • adult pulmonary clinic
  • brace (orthotics and limbs) clinic
  • nephrology clinic
  • obstetrics and gynecology
  • surgical clinic
  • orthopedics
  • phlebotomy clinic

Telephone

780-826-8267

Service Hours

Monday: 9:00 am - 4:00 pm.
Tuesday: 9:00 am - 4:00 pm.
Wednesday: 9:00 am - 4:00 pm.
Thursday: 9:00 am - 4:00 pm.
Friday: 9:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Fees

There may be a fee depending on the type of service (e.g., charge for a new cast).

Cafeteria Services | 780-826-3311

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Cafeteria Services

Cafeteria services offer food and beverages at Alberta Health Services facilities. Catering services and vending machines are available at some sites. Each cafeteria services site team is dedicated to creating great food, inspiring healthy eating, and providing outstanding customer service to support the health of Albertans.

**Please note hours of operation may vary from site to site.

Telephone

780-826-3311

Service Hours

Sunday: 7:00 am - 6:30 pm.
Monday: 7:00 am - 6:30 pm.
Tuesday: 7:00 am - 6:30 pm.
Wednesday: 7:00 am - 6:30 pm.
Thursday: 7:00 am - 6:30 pm.
Friday: 7:00 am - 6:30 pm.
Saturday: 7:00 am - 6:30 pm.

Fees

Food is available for purchase.

Cardiac Diagnostics - Stress Testing | 780-826-3311 Ext 255

Service hours

Hours subject to change.

Multiple Languages

Yes
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Cardiac Diagnostics - Stress Testing

Cardiac stress test is a physician referred test used to measure the heart’s response to exercise on a treadmill in a controlled and supervised clinical environment. Standard cardiac stress testing compares the continuous ECG, the blood pressure measurements and patient’s physical response to the exercise to determine if the patient has CAD (coronary artery disease). The results can be interpreted as a reflection of one’s general physical condition, used to diagnose heart blood flow disease, and for patient prognosis after a heart attack. If the patient’s results are not conclusive, the physician may recommend a MIBI standard stress test or a Persantine MIBI stress test.

Telephone

780-826-3311 Ext 255

Service Hours

Monday: 8:00 am - 3:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Patients with known or suspected heart conditions.

Continuing Care Services | 780-826-3311 Ext 272

Service hours

Continuing Care Access phone number available Monday to Friday 8:15 a.m. to 8:15 p.m. and Saturday, Sunday and Holidays 9:00 a.m. to 5:15 p.m.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Continuing Care Services

Albertans who would like to schedule a visit at participating continuing care sites can visit Continuing Care Visitation Request.

Visit the Alberta Health Services Continuing Care website for more information on services and resources.

Telephone

780-826-3311 Ext 272

Service Hours

Monday: 8:30 am - 4:15 pm.
Tuesday: 8:30 am - 4:15 pm.
Wednesday: 8:30 am - 4:15 pm.
Thursday: 8:30 am - 4:15 pm.
Friday: 8:30 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

Waiting times vary depending on the facility.

Fees

Continuing Care accomodation charges apply, please refer to the continuing care accommodation charges website for more information.



Fee Reductions

Referral Needed

Yes

Wait Times

Yes
View more information...

Day Surgery Services & Recovery

Cares for people after they have day surgery procedures. If you need to be admitted to the hospital after your procedure, your surgeon will tell you.

Telephone

780-826-8267

Service Hours

Monday: 7:30 am - 3:45 pm.
Tuesday: 7:30 am - 3:45 pm.
Wednesday: 7:30 am - 3:45 pm.
Thursday: 7:30 am - 3:45 pm.
Friday: 7:30 am - 3:45 pm.

Referral Needed

Contact your family physician for more information.

Wait times

Wait times depend on the type of surgery you need. If you have questions, call your family doctor.

Service hours

Available by appointment only.

Multiple Languages

Yes
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Early Hearing Detection and Intervention (EHDI) Program - Community Screening

Your baby will be referred to Community Hearing Screening if:

  • your baby is discharged from hospital or birth centre before hearing screening can take place
  • your baby is born at a hospital or birth centre that does not offer hearing screening
  • your baby is not born in a hospital or birth centre

A community screening site will call and offer a hearing screening appointment for your baby soon after their birth.

The results of your baby's hearing screening and any follow up needed will be shared with you.

Hearing screening is the best way to find out if your baby has hearing loss.

Hearing screening is quick, safe, and will not hurt your baby. Your baby's hearing is important for many areas of child and brain development. Hearing loss can delay your child's speech, learning and social skills.

For more information, visit our website.

Service Hours

Monday: 9:00 am - 5:00 pm.
Tuesday: 9:00 am - 5:00 pm.
Wednesday: 9:00 am - 5:00 pm.
Thursday: 9:00 am - 5:00 pm.
Friday: 9:00 am - 5:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

All babies born or living in Alberta are offered screening for permanent hearing loss within 90 days of birth. It's best to have your baby's hearing screened before they are 1 month old. Newborn hearing screening is free. Additional eligibility requirements are based on your baby's age and health status. If your baby is born with bilateral aural atresia or presents with meningitis, they will be referred to Audiology Services for a diagnostic ABR assessment.

Echocardiography | 780-826-3311

Wait Times

Yes

Multiple Languages

Yes
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Echocardiography

Echocardiography uses ultrasound to study the structure and function of the heart, including blood flow through the heart and its valves.

Telephone

780-826-3311

Service Hours

Sunday: 8:00 am - 4:00 pm.
Monday: 7:00 am - 8:15 pm.
Tuesday: 7:00 am - 8:15 pm.
Wednesday: 7:00 am - 8:15 pm.
Thursday: 7:00 am - 8:15 pm.
Friday: 7:00 am - 8:15 pm.
Saturday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Emergency Services | 780-826-3311

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
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Emergency Services

If you have an emergency, call 911.

Emergency departments:

  • take care of people that are very sick or injured on a priority basis. This means the sickest people are seen first. If you go to an emergency department for care that isn't urgent, you will not likely be seen right away.
  • provide medical care, which includes assessment and treatment
  • stabilize people and get them ready to transport to a higher level of care facility (if needed)
  • provide follow-up care including referrals to a family doctor or specialist (if needed)

Emergency Department wait times are now available for Calgary, Edmonton, Lethbridge, Medicine Hat and Red Deer.

Get the right care when you need it, to learn more visit Know Your Options

This service may be impacted by the COVID pandemic. View the Hours of Operations to see if the location has been impacted. Visit https://ahs.ca/covid for up-to-date information.

Telephone

780-826-3311

Service language options

Languages other than English in which this service may be delivered.

Wait times

We can’t predict how long you will need to wait in the emergency department. Patients are assessed (triaged) using a standard scoring system called the Canadian Triage and Acuity Scale (CTAS) to see how urgent their health needs are.

Fluoroscopy | 780-826-3311

Service hours

Service available by appointment only.

Wait Times

Yes

Multiple Languages

Yes
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Fluoroscopy

Fluoroscopy is a real time x-ray like a video, which is used by physicians and staff to assist imaging throughout the body during exams.

Telephone

780-826-3311

Service language options

Languages other than English in which this service may be delivered.

Service available, but must be arranged ahead of time

Wait times

An estimated wait time will be provided at the time of appointment booking.

General Medicine | 780-826-3311

Service hours

Visiting hours Monday to Sunday 11:00 AM - 8:00 PM

Referral Needed

Yes

Multiple Languages

Yes
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General Medicine

Offers care and treatment for health problems such as:

  • diabetes
  • pneumonia
  • asthma
  • heart problems
  • severe infections
  • kidney / gall stones
  • pain in the abdomen
  • cancer
  • arthritis

Telephone

780-826-3311

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Contact healthcare centre for more information.

General Medicine | 780-826-3311 (Switchboard)

Service hours

The Bonnyville Health Centre follows the Visitation and family presence policy. There are no restriction on visiting hours.

Multiple Languages

Yes
View more information...

General Medicine

Provides urgent access to general internal medicine outpatient consults and post - discharge follow ups.

Telephone

780-826-3311 (Switchboard)

Service language options

Languages other than English in which this service may be delivered.

Service hours

On-call service available 11:15pm to 7:00am, 7-days per week.

Wait Times

Yes

Multiple Languages

Yes
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General Radiography (X-Ray)

General Radiography uses x-rays to produce images of the structures inside the body, particularly bones. X-ray beams can pass through the body, but they are absorbed in different amounts depending on the density of the material they pass through.

Telephone

780-826-3311

Service Hours

Sunday: 8:00 am - 11:15 pm.
Monday: 7:00 am - 11:15 pm.
Tuesday: 7:00 am - 11:15 pm.
Wednesday: 7:00 am - 11:15 pm.
Thursday: 7:00 am - 11:15 pm.
Friday: 7:00 am - 11:15 pm.
Saturday: 8:00 am - 11:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Gift Shops | 780-826-3311

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Gift Shops

Some offer a selection of gifts, snacks, magazines, and toiletries for sale.

Telephone

780-826-3311

Service Hours

Monday: 1:00 pm - 4:00 pm.
Tuesday: 1:00 pm - 4:00 pm.
Wednesday: 1:00 pm - 4:00 pm.
Thursday: 1:00 pm - 4:00 pm.
Friday: 1:00 pm - 4:00 pm.

Multiple Languages

Yes
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Health Information - Access and Disclosure

In accordance with Alberta's Health Information Act, this is a service which enables the release of individually identifiable health information with or without the consent of an individual.

For health information, please contact the hospital or health care centre where you received treatment.

For detailed instructions, frequently asked questions and forms, please visit Access & Disclosure | Alberta Health Services.

Telephone

780-826-6558

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Fees

A basic fee of $25.00 is applied to all requests which includes up to 20 pages depending on record format i.e. paper, electronic or microfilm record. Each additional page costs from .25 to .50 cents per page. Additional costs may apply. Fees are applied in accordance with the Health Information Act.



Fee Reductions

If you are unable to pay the fee, please submit evidence of financial hardship.

Health Information / Records Management | 780-826-3311 Ext. 109

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Health Information / Records Management

Completes patient charts, collects data, data entry and coding, collects patient information, dictates notes, and transcribes inpatient and outpatient charts.

Telephone

780-826-3311 Ext. 109

Service Hours

Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.

Fees

There is a fee for copies of health records.

Hospitals | 780-826-3311

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Hospitals

To access contact information and a list of services offered, select a hospital.

Search through a complete list of progams and services, or hospital and facility information with the following:

Find Healthcare:

Telephone

780-826-3311

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Indigenous Hospital Support Services

This program provides support and health information to healthcare providers, Indigenous patients / clients and their families through personal visits. Specifically, this includes:

  • case management
  • patient advocacy
  • cultural teaching
  • patient/client language interpretation
  • health literacy support
  • logistical support for discharge planning for Indigenous peoples

This service is available on-site in hospitals, public health centres and in the community. Upon request, staff can be present at hospital rounds, medical appointments and case conferences. This program will communicate with the healthcare team to ensure provision of culturally sensitive healthcare service.

Patient / client language interpretation service is also available upon request.

Patients and clients may also be asked about their healthcare experience to help ensure they receive the best possible healthcare.

Telephone

780-826-3311

Service Hours

Monday: 8:15 am - 4:30 pm.
Tuesday: 8:15 am - 4:30 pm.
Wednesday: 8:15 am - 4:30 pm.
Thursday: 8:15 am - 4:30 pm.
Friday: 8:15 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Clients can self refer or be referred by family or friends.

Eligibility

First Nations (Status and Non-Status), Métis, and Inuit peoples and their families.

Indigenous Wellness Core | 780-826-3311 Ext. 233, 780-826-8269

Service hours

Program hours may vary.

Multiple Languages

Yes
View more information...

Indigenous Wellness Core

This program:

  • supports cultural awareness and sensitivity
  • help navigate patients through the healthcare system
  • referrals to addiction and mental health supports
  • monitors the health of the Indigenous population in northern Alberta

The program also:

  • helps Indigenous patients and families throughout their hospital stay
  • connects them to the health services and programs in their home communities
  • works within communities to create partnerships in areas of public health, prevention, promotion, and chronic disease management

Telephone

780-826-3311 Ext. 233, 780-826-8269

Service Hours

Monday: 8:15 am - 4:30 pm.
Tuesday: 8:15 am - 4:30 pm.
Wednesday: 8:15 am - 4:30 pm.
Thursday: 8:15 am - 4:30 pm.
Friday: 8:15 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Interpretive Services | 780-826-3311

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Interpretive Services

Provides interpreter services for Covenant Health sites only, to help patients and their families communicate with healthcare providers about their treatment and care. This service can provide access to telephone interpreters for more immediate or emergent needs, video remote interpretation and limited in-person interpreters services for pre-arranged appointments.

Telephone

780-826-3311

Service language options

Languages other than English in which this service may be delivered.

Phone Interpreter(s) provide access to over 240 languages, including; Arabic, Chinese, Cree, French, German,Hindi, Inuktitut, Italian, Japanese, Ojibwe, Portuguese, Punjabi, Russian, Serbo-Croatian, Somali, Ukrainian, Vietnamese

Laboratory Services | 780-826-3311 Ext 3263 (Lab)

Service hours

Outpatient Collection site hours of operations:

Monday to Friday 8:00 AM - 4:00 PM

Walk ins accepted until 30 minutes before closing.

Closed Saturdays, Sundays and Statutory holidays.

Wait Times

Yes
View more information...

Laboratory Services

Laboratory Services provides collection of blood and body fluids for tests ordered by your doctor or healthcare provider including a comprehensive range of routine and specialized lab testing and clinical consultations:

  • blood and body fluid sample collection
  • biochemistry and toxicology
  • electrocardiogram (ECG)
  • genetics and genomics
  • urinalysis
  • transfusion medicine
  • hematology
  • coagulation studies
  • microbiology
  • public health testing
  • serology
  • surgical pathology
  • cytopathology
  • autopsy pathology
  • student practicum training for medical lab technologists and medical lab assistants

Note: Some locations may not offer the full range of testing. To confirm availability of a specific test, contact the location.

APL Booking Line: 1-877-702-4486 or book online.

Telephone

780-826-3311 Ext 3263 (Lab)

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Nutrition Counselling | 780-735-7342

Service hours

Call for Information. Availability of dietitian appointment vary.

Wait Times

Yes
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Nutrition Counselling

Full dietitian services are provided from assessment, nutrition care plan and follow-up appointments if needed. All sessions are completed one-to-one.

Telephone

780-735-7342

Service Hours

Wednesday: 1:00 pm - 4:00 pm.

Eligibility

18 years of age and older.

Wait times

2 Weeks

2-3 Weeks

Nutrition Counselling - Pediatric Weight Management | 780-401-BOOK (2665) (Central Access)

Wait Times

Yes

Multiple Languages

Yes
View more information...

Nutrition Counselling - Pediatric Weight Management

In the Outpatient Dietitian Counselling program, families work one-on-one with a registered dietitian (dietitian) trained in Pediatric Weight Management. The dietitian will help the family work on healthy eating and active living habits and set realistic goals that focus on creating a healthy lifestyle. Areas of focus include nutrition, physical activity, sedentary time and sleep.

The dietitian and the family’s healthcare provider work together to ensure the family is supported in achieving their health goals. They can also assist in connecting the family with other supports as needed, such as physical activity, mental health, and community services.

The program’s aim is to help families achieve a lifestyle that promotes healthy growth and development in their children.

For more information visit the Outpatient Dietitian Counselling website.

Telephone

780-401-BOOK (2665) (Central Access)

Service Hours

Monday: 8:00 am - 5:00 pm.
Tuesday: 8:00 am - 5:00 pm.
Wednesday: 8:00 am - 5:00 pm.
Thursday: 8:00 am - 5:00 pm.
Friday: 8:00 am - 5:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Available to children ages 2-4 years with a Body Mass Index (BMI) above the 97th percentile and children ages 5-17 years with a BMI above the 85th percentile.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Obstetrics | 780-826-8267

Service hours

Available 24 a day, 7 days a week.
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Obstetrics

Provides care for pregnant women who are low-risk and more than 36 weeks, which may include:

  • fetal monitoring
  • labour induction
  • non-stress testing
  • epidural
  • C-section surgery (elective, urgent, and emergency)

Cares for babies and provides breastfeeding support if needed.

Go to a community health centre in your area for any prenatal concerns and follow-up after you deliver your baby.

For more information, visit the Prenatal website.

Some services and key providers may not be available at all locations.

Telephone

780-826-8267

Multiple Languages

Yes
View more information...

Occupational Therapy Services

Occupational therapists apply knowledge and skills to collaborate with, assess, empower, and enable clients to:

  • learn new ways of doing activities
  • develop or regain skills
  • use devices, materials, wheelchairs, seating and other equipment to make life easier
  • adapt their environment
  • maximize their independence across their lifespan

Occupational Therapy helps to solve the problems that interfere with a person's ability to do the things that are important to them.

Telephone

780-826-8266

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Homecare Occupational Therapy services are only available to Alberta residents. Outpatient services may have out of province client restrictions. Contact site for further information.

Fees

Fees may apply for some services, call for more information.

Patient Information | 780-826-3311

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Patient Information

Services offered:

  • responding to patient location inquires
  • providing direction on a patients whereabouts

Telephone

780-826-3311

Pediatrics | 780-826-8267

Referral Needed

Yes
View more information...

Pediatrics

Services for the care and treatment of children up to 16 years by general practitioners and specialists. Children who need specialized services are referred to the appropriate service.

Telephone

780-826-8267

Referral Needed

A doctor must refer.

Eligibility

Children up to age 16.

Pharmacy Services | 780-826-3311

Referral Needed

Yes
View more information...

Pharmacy Services

Collaborates and interacts with healthcare service providers to provide clinical services and medications to patients in hospital and long-term care facilities.

Telephone

780-826-3311

Referral Needed

a doctor's prescription is needed.

Physical Therapy Services | 780-826-3311

Wait Times

Yes

Multiple Languages

Yes
View more information...

Physical Therapy Services

Assesses people and uses exercises, ultrasound, laser, heat, mobilization, and acupuncture to treat health issues, including:

  • pain and arthritis
  • work-related and traumatic injuries
  • lung and heart conditions
  • cancer
  • stroke, spinal cord issues, and Parkinson’s Disease

Telephone

780-826-3311

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

Waiting period is dependent on resources available at site as well as triage priority.

An estimated wait time will be provided at the time of appointment booking.

Fees

Fees may apply.

Registration | 780-826-3311

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Registration

Patient Registration registers:

  • and pre-registers patients and collects demographic and financial information
  • patients for inpatient admissions, ambulatory clinic appointment, and emergency department services

Telephone

780-826-3311

Service hours

 Please call for hours as they vary depending on the availability of the respiratory therapist.

Referral Needed

Yes

Wait Times

Yes
View more information...

Respiratory Therapy Clinic

Due to COVID-19, service times may vary. Call to confirm.

Services include:

  • home oxygen assessments
  • arterial blood gases (ABGs)
  • respiratory education (Asthma & COPD)
  • spirometry
  • tobacco cessation
  • artificial airway management
  • trach change
  • sputum induction

Telephone

780-826-3311

Service Hours

Monday: 9:00 am - 3:00 pm.
Tuesday: 8:15 am - 4:00 pm.
Wednesday: 9:00 am - 3:00 pm.
Thursday: 8:15 am - 4:00 pm.

Referral Needed

Physician Order Required for all but education, Tobacco Cessation.

Can be a physician order, or a respiratory Requisition form. Submitted via fax

Wait times

Waiting period can be 1 - 8 weeks

Social Work | 780-826-3311

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Social Work

Services may include:

  • refer and liaise with appropriate community and government agencies
  • collaborate with other healthcare providers (discharge planning, family conferences)
  • provide counselling and crisis intervention
  • provide information/education on important resources and legislation (e.g., Personal Directives, Guardianship, Trusteeship, Child Welfare and Protection for Persons in Care)

Telephone

780-826-3311

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

A doctor or other healthcare provider must send in a referral.

Special Care Unit | 780-826-3311, Ext 286 or 282

Referral Needed

Yes
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Special Care Unit

Treats people with a wide variety of serious health issues (e.g., cardiovascular events, head injuries, drug overdoses).

Telephone

780-826-3311, Ext 286 or 282

Referral Needed

Doctors referral or admission to the hospital.

Switchboard | 780-826-3311

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Switchboard

These services include:

  • answering incoming telephone calls
  • transferring telephone calls and
  • giving out authorized telephone numbers

Telephone

780-826-3311

Therapeutic Recreation Services | 780-826-3311, Ext 270

Referral Needed

Yes

Multiple Languages

Yes
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Therapeutic Recreation Services

Due to COVID-19, service times may vary. Call to confirm.

Therapeutic recreation is important to a person's quality of life. With this in mind, this service:

  • uses recreation and leisure as the primary modality to improve, maintain or prevent decline of physicial, social, cognitive, and emotional health
  • interventions are enjoyable, meaningful, focused and based on individual preferences, values and strenghts
  • strives to remove barriers to recreation and leisure participation
  • enables clients to continue to pursue their recreational and leisure interests/activities
  • addresses social needs to help prevent isolation and loneliness
  • helps client adjust to a placement and changes in health

Telephone

780-826-3311, Ext 270

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Referrals can be received from family physicians, Home Care, or other Allied Health professionals.

Eligibility

Service is targeted primarily for residents residing in continuing care and acute care patients waiting placement. Also available on a consultative basis only for individuals in the communities who require this service due to medical reasons.

Ultrasound | 780-826-3311

Service hours

Service available by appointment only.

Wait Times

Yes

Multiple Languages

Yes
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Ultrasound

Ultrasound is an imaging test that captures images of soft tissue organs, blood vessels and tissues using high-frequency sound waves (no radiation). Ultrasound is also known as sonography.

Not all tests are offered at all sites. Call the location for more information.

Telephone

780-826-3311

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.