Did you know that more than 67% of registered users access MyHealth Records from any device or screen size? Our new desktop design makes it easy for you to view your MyHealth Records account much faster and easier than ever.
We added a new
Digital Assistant (Chatbot) that responds to your commonly asked questions, links you to instructional videos, and provides you with a contact list if you need further assistance.
Then and Now
Updated Home Page
Design Changes
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Sign in and Create Account Buttons:
The "Sign in" and "Create Account" buttons are now located in the top right corner. This location requires less scrolling and is organized more like other websites.
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Tabs: Overview, How to Access, Features, Help Centre and Contact:
We kept all the important information on one page and made it easy to find. This allows you to quickly access the information you need.
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‘MyHealth Records consists of the following tools’ section:
We redesigned the MyHealth Records tools section to provide you with a brief description of each tool available. If you are interested in learning more about a tool, click the button ‘MyHealth Records Features’ for more details.
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How to access your account in two main steps:
You identified that accessing MyHealth Records has been a big challenge for you. To make the instructions more clear, we improved the section under "Get started with creating a MyHealth Records account."
By clicking the "Access MyHealth Records" button, takes you to the "How to Access" tab where you can view the step-by-step videos that are linked in steps 1 and 4.
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Mobile app download:
We made it easier and more convenient for you to download the app.
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MyHealth Records Digital Assistant (Chatbot):
MyHealth Records Digital Assistant is an automated Chatbot available to answer your most commonly asked questions. It can be found in the bottom right corner of the home page.
Click or tap the Chatbot to begin and select options from the main menu or type in a word or question.
