• Please arrive at the clinic just before your appointment time.
• If you are arriving by car, please wait in your vehicle until just before your appointment.
• Each appointment is booked approximately 10 minutes apart.
• You will be at the vaccine clinic for approximately 20-25 minutes, which includes the monitoring time after the vaccine is given.
• A waiting room is available for people to sit after their vaccination.
• Our clinics are wheelchair accessible and staff will be on-hand to assist individuals that require help.
• Each vaccine clinic has a wheelchair accessible washroom onsite.
• Please bring one piece of identification with you.
• Please wear clothing that will easily allow access to your upper arm for receiving the immunization.

You must bring one piece of identification that proves your age to your appointment. This could include your Alberta Health Care card, a driver's license, Social Insurance Number, birth certificate, or passport.

• For Albertans that require assistance, we will make every effort for one support person to accompany you during your appointment, physical distancing and space permitting.
• A support person can be a spouse, family member, friend or caregiver. Support people must adhere to public health measures while at the clinic.

If you or your child have needle fear or concerns about pain associated with immunization, visit these pages before your appointment: Helping your child during immunization, Numbing medicine, and Commitment to Comfort.