Residents of the Northwest T​erritories may be able to access their Alberta health records using a MyHealth Alberta Account if they are actively receiving acute or ambulatory care in Alberta.

Who can access:

• Northwest Territories residents aged 14 and older, with a Northwest Territories identification card or licence, who are receiving care at an Alberta hospital or ambulatory care facility.

Who cannot access:

• Northwest Territories residents who have only received care at community-based services (such as pharmacies or private clinics).
• Out-of-province residents outside of Alberta and the Northwest Territories.

What you need to sign up:

• A valid ID card that includes your current address.
• Completion of document verification (valid for up to 1 year or until your ID expires, whichever comes first).
• A recent visit to an Alberta hospital or ambulatory care facility.
• A Northwest Territories Personal Health Number.

Important notes:

• Existing processes for people moving between Alberta and the Northwest Territories remain unchanged.
• Albertans and current MyHealth Alberta Account users are not affected by this change.
• Parent/guardian access is not available for Northwest Territories residents. People aged 14 and older can sign up for their own account.

Getting started:

Northwest Territories residents can download the MyHealth Alberta app or visit the website. ​

1. Select "Create Account" to create an Alberta.ca Account using your email address. You will be taken to Alberta.ca.
2. After your Alberta.ca Account has been created, you will be presented with an Alberta.ca Account Verification page. Select “Verify Your Alberta.ca Account via this link” to proceed with verifying your Alberta.ca Account using the Document Verification Service (DVS).

1. Select “Verify account”

1. Verify your documents through the Interac document verification service. You will be prompted to complete this verification on your mobile device. Note: Northwest Territories residents MUST use identification that displays their Northwest Territories address.

1. Enter your Northwest Territories Health Care Card personal health number to complete your account setup.

After you complete the account setup, you will be able to access your health records from the Home page of your MyHealth Alberta Account.