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Privacy Statement

MyHealth.Alberta.ca Privacy Policy

MyHealth.Alberta.ca, in accordance with Alberta Health’s and Alberta Health Services’ information management requirements, maintains the confidentiality and privacy of individuals' personal and health information while collecting, using, and disclosing information in compliance with the Health Information Act and the Freedom of Information and Protection of Privacy Act. Alberta Health and Alberta Health Services support the right of individuals or their authorized representatives to access and request corrections to their personal and health information, subject to any specific restrictions in applicable legislation.

Alberta Health and Alberta Health Services will not collect, use, or disclose personal or health information in any manner that is not in accordance with the Health Information Act, the Freedom of Information and Protection of Privacy Act, or their established policies.

Alberta Health and Alberta Health Services may collect personal or health information when you voluntarily complete any online application, request form, or survey. Information may be collected pursuant to sections 18–24 of the Health Information Act, and section 33 of the Freedom of Information and Protection of Privacy Act, as applicable.

Alberta Health and Alberta Health Services may disclose personal or health information for purposes authorized by the Health Information Act, or the Freedom of Information and Protection of Privacy Act.

Any information collected by Alberta Health and Alberta Health Services, such as your Internet Protocol address, web browser, and pages accessed, will be used in an aggregate form, to help manage and improve the content and to diagnose technical problems of our website to serve you better.

If you have any questions about our privacy policies and practices, please contact MyHealth.Alberta.ca

MyHealth.Alberta.ca Account and Personal Health Record Privacy Policy

This section of the privacy policy only applies to the MyHealth.Alberta.ca Account and the Personal Health Record (“PHR”).

The MyHealth.Alberta.ca PHR service enables you to gather, store, edit, track and share your health information in one easy to locate online location. In order to utilize the MyHealth.Alberta.ca PHR service, you must first register as a MyHealth.Alberta.ca Account user. The information you provide to register for a MyHealth.Alberta.ca Account is subject to this Privacy Policy. Please refer to the MyHealth.Alberta.ca User Agreement for terms and conditions of utilizing the MyHealth.Alberta.ca Account and PHR service.

Alberta Health (“AH”) and Alberta Health Services (“AHS”) may collect your personal health information when you voluntarily enter information into personal health records within your PHR records. The information is collected as part of the PHR service we are offering and only information voluntarily entered by the user is actually collected by the PHR. Information is collected pursuant to Part 3 of the Health Information Act and section 33 of the Freedom of Information and Protection of Privacy Act, as applicable.

Users may also enter information into personal health records within their PHR which pertains to other individuals. Users agree they enter information about other individuals at their own risk and represent and warrant they do so either with those individuals’ authorization or with other valid legal authority. Alberta Health provides this functionality so, for example, individuals may manage the care of family members or close relations.

If you choose to register and create a personal health record within your MyHealth.Alberta.ca Account, your health information may be used by Alberta Health and AHS for the management, operation, and continuity of your MyHealth.Alberta.ca Account and personal health records within it. Whenever possible we will only use non-identifying aggregate information for the management and operation of the PHR service.

Notwithstanding the Health Information Act and other legislation governing Alberta Health and/or AHS may permit discretionary disclosure of your health information without your consent, Alberta Health and AHS expressly agree not to disclose any personal or health information in your PHR records to any third party without your prior written consent or authorization, unless we are required to do so by law, including by court order or subpoena.

If you have any questions about our privacy policies and practices, please contact the Health Information Act Help Desk, 10025 Jasper Avenue, NW Edmonton Alberta, T5J 1S6 or toll-free at 310-0000 then 780-427-8089 or e-mail the Help Desk at: hiahelpdesk@gov.ab.ca.