Thank you for using MyHealth.Alberta.ca.
If you have symptoms
If you’re having a medical emergency,
call 911 right away.
MyHealth.Alberta.ca can’t answer questions about symptoms or give medical advice. For health advice and information, call
Health Link at
811 to speak to a registered nurse, 24 hours a day, 7 days a week.
If you have questions
Go to our
Frequently Asked Questions page for answers to common questions, such as how to:
- get your medical records
- contact the Alberta Health Care Insurance Plan
- find health information on MyHealth.Alberta.ca
- get information about COVID-19 and COVID-19 vaccines
If you need support for MyHealth Records
Call the toll-free MyHealth Records support line 1-844-401-4016 if you:
- Need help setting up your MyAlberta Digital ID.
- Need help signing up for or using MyHealth Records (My Personal Records and MyAHS Connect).
- Have health questions and want to talk to a Health Link nurse.
MyHealth Records/My Personal Records support is available:
- Our support line hours have been extended to better serve all Albertans.
- Monday to Friday - 7:00 a.m. to 7:00 p.m. (not including national and provincial holidays)
- Saturday & Sunday - 9:00 a.m. to 5:00 p.m. (not including national and provincial holidays)
- Email:
myhealthrecords@gov.ab.ca
MyAlberta Digital ID support is available:
- Monday to Friday - 8:15 a.m. to 4:30 p.m. (not including national and provincial holidays)
- Email: myalbertaid@gov.ab.ca
MyAHS Connect support is available:
If you have feedback about MyHealth.Alberta.ca
Your comments and ideas help us to improve our website. Please email your feedback to
feedback@myhealth.alberta.ca.
Emails are answered Monday to Friday, except on statutory holidays. We do our best to reply within 2 business days.
Please
don’t send personal information by email, such as your healthcare number or personal health details.
