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If you have questions
Go to our
Frequently Asked Questions page for answers to common questions, such as how to:
- get your medical records
- contact the Alberta Health Care Insurance Plan
- find health information on MyHealth.Alberta.ca
- get information about COVID-19 and COVID-19 vaccines
If you need support for MyHealth Records
Call the toll-free support line at 1-844-401-4016 and choose the option for the program you need.
MyHealth Records/My Personal Records support is available:
- Monday to Friday - 7:00 a.m. to 7:00 p.m. (except holidays)
- Saturday and Sunday - 9:00 a.m. to 5:00 p.m. (except holidays)
- email: myhealthrecords@gov.ab.ca
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feedback@myhealth.alberta.ca.
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