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1) Create your Alberta.ca Account
An Alberta.ca Account gives quick and secure access to some online government services. You need a verified Alberta.ca Account to access MyHealth Records.
Learn how to sign up for an Alberta.ca Account. This is the first step to accessing MyHealth Records.
2) Start the Alberta.ca Account verification process
A verified Alberta.ca account allows you to access sensitive services requiring high level of assurance. MyHealth Records contains personal information that must be verified. Account verification is also required to receive information updates from Alberta Netcare to MyHealth Records.
3) Create your MyHealth Records account
Make sure to verify your Alberta.ca Account within 90 days of your sign-up to continue getting up-to-date information from Alberta Netcare in MyHealth Records.
Learn how to complete the MyHealth Records registration process.
If you need help when signing up for MyHealth Records, call MyHealth Records Support at 1-844-401-4016 between 8:15 a.m. and 4:30 p.m. (MT), Monday to Friday.
The gender shown in your MyHealth Records account is the same as the one shown on your Alberta Personal Health Card. The Government of Alberta is working towards making X an option under gender or sex within MyHealth Records and other government forms and websites.
FAQs
Q: I've listed my gender as X on my driver's license. Why doesn't it show up this way in MyHealth Records?
A: Currently, the gender shown in your MyHealth Records account is the same as the one shown on your Alberta Personal Health Card.
Q: When will I be able to change my gender to X in MyHealth Records?
A: The Government of Alberta is working towards making X an option under gender or sex.
Q: If I have questions about gender in MyHealth Records, who can I contact?
A: Please contact eHealth Support Services at 1-800-315-6028 for more information.
Alberta Netcare is the Government of Alberta's provincial electronic health record system. It stores health information like your imaging results, prescription history, and lab results. The information in Alberta Netcare is added by healthcare facilities, services and providers throughout the province. To learn more, visit the Alberta Netcare website.
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