MYHEALTH ALBERTA ACCOUNT HELP CENTRE

Account setup & settings

Create your account, update settings, or close your account.

Access your health information online in one place

Find health information, services, and programs with your MyHealth Alberta Account.

Setting up your MyHealth Alberta Account

Are you a resident from Northwest Territories?

If you are a Northwest Territories resident, learn how to access your MyHealth Alberta Account.

Creating your MyHealth Alberta Account

Skip to “sign in to your account” if you already have a verified account.

To create a MyHealth Alberta Account, you must:

  • Be 14 years of age or older
  • Have a valid Alberta ID or driver's licence

You will also need:

  • Your Personal Health Number (PHN)
  • An email address

After creating your account, complete the verification process:

  • Verify your Alberta.ca Account – You will need your Alberta driver’s license or identification card, and the activation code.
  • Open your Alberta.ca Account and enter the 6-digit activation code received via SMS text message, phone call, or mail.
  • Accept the Alberta.ca Account User Agreement.

If you already have a verified Alberta.ca Account, continuing with signing in .


Signing in to your MyHealth Alberta Account

Sign in with your Alberta.ca Account username and password any time.

The first time you sign in, you must:

  1. Accept the MyHealth Alberta User Agreement
  2. Enter your Personal Health Number (PHN)
Contact support

To recover your Alberta.ca Account username or password, use Find my account or call Alberta.ca Account Support at 1-844-643-2789.

For help with your MyHealth Alberta Account, call support at 1-844-401-4016 between 8:15 a.m. and 4:30 p.m. (MT), Monday to Friday or ask the MyHealth Alberta Digital Assistant.


Northwest Territories access

If you live in the Northwest Territories and receive care at an Alberta hospital or ambulatory care facility, you may be able to set up a MyHealth Alberta Account.

Important notes
  • Existing processes for people moving between Alberta and the Northwest Territories remain unchanged.
  • Albertans and current MyHealth Alberta Account users are not affected by this change.
  • After you complete the account setup, you will be able to access your health records from the MyHealth Alberta Account homepage.

Security and privacy

Some MyHealth Alberta services need you to sign in to your MyHealth Alberta Account. The information you give when you create your account is subject to our Privacy Policy.

For more information, see the MyHealth Alberta Account Terms and Conditions.