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General Information

Rockyview General Hospital

The Rockyview General Hospital has acute care beds. The facility offers a full-range of adult-focused, inpatient and outpatient services.

Accessibility

Wheel chair access available.

Lifts available

Service hours

Alberta Health Services is committed to supporting patients and families during their most challenging times. To support this, we have removed formal visiting hours for all our Calgary zone hospitals. Visiting hours are based on expressed wishes and care needs of the patient.

Address

7007 14 Street
Calgary Alberta
T2V 1P9

Telephone

403-943-3000 (Switchboard)

Getting there

Parking available

Parking map

Services Provided

Acute Geriatric Unit | 403-955-1525 (Seniors Health One Line Referral)

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Acute Geriatric Unit

Offers assessments and treatments (including rehabilitation) to help older adults with medical problems become independent again. Families are encouraged to be part of the care planning process.

Telephone

403-955-1525 (Seniors Health One Line Referral)

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Older adults in acute care meeting program criteria (as assessed by a geriatric specialist team) including:

  • acute medical issues and geriatric syndromes
  • require rehabilitation to meet goal of returning home

Wait times

An estimated wait time will be provided when accepted to the program.

Service hours

Closed weekends and statutory holidays.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Adult Day Hospital - Addiction and Mental Health

Offers a program which includes the following components:

  • psycho-education groups
  • skill development to enhance individuals’ abilities to manage current and future addiction and/or mental health concerns
  • individual therapy / case management
  • multidisciplinary team support (nursing, social work, occupational therapy, psychology, psychiatry)

Telephone

403-943-3812

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Adults, 18 years of age and older, experiencing acute addiction and / or mental health concerns that significantly impair their daily functioning.

Wait times

An estimated wait time will be provided at the time of appointment booking. Dependent on availability.

Service hours

Closed on weekends and STAT Holdidays.

Multiple Languages

Yes
View more information...

Advanced Venous Access Service

Provides services to people with long-term intravenous (IV) therapy such as:

  • assessment and insertion of PICC
  • consultation
  • education, problem solving and resource for healthcare providers related to Cental Venous Access Catheters
  • follow-up care and maintenance

Telephone

403-943-8842

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Provides services to adult patients only. Eligibility will be assessed by AVAS registered nurses.

Ambulatory Clinic | 403-943-3575

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Ambulatory Clinic

Referrals to social work, physiotherapy, occupational therapy, speech-language pathology and spiritual care will only be considered for a time-limited short service to connect the patient with community services and resources.
The purpose of this clinic is to review patient concerns, provide short team interventions and help connect patients to community resources, including education on self-care.
The typical sessions offered are in the range of 1 to 3 visits. The service is provided predominantly by virtual means such as phone calls, Zoom meetings, and electronic communications. In-person appointments will be provided for specific and skilled interventions when identified by the service provider.
This clinic is unsuitable for patients requiring detailed assessment and follow-up treatments, and for which refer the patient to other suitable ambulatory clinics and community resources. No inter/multi-disciplinary services are available through this clinic.

Telephone

403-943-3575

Service Hours

Monday: 8:00 am - 3:00 pm.
Tuesday: 8:00 am - 3:00 pm.
Wednesday: 8:00 am - 3:00 pm.
Thursday: 8:00 am - 3:00 pm.
Friday: 8:00 am - 3:00 pm.

Eligibility

Service targeted to:

  • adults 18 years and above
  • available only to insured health services in Alberta under the Alberta Health Care Insurance Plan(AHCIP) or another provincial / federal health insurance program

Third party insurance and uninsured clients are not accepted for service.

Anaesthesia Services | 403-943-3410 (24 Hour on call), 403-943-8720

Service hours

24-hour on call emergency service.

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Anaesthesia Services

This service provides:

  • anaesthesia for surgery;
  • anaesthesia for diagnostic imaging and oncological procedures;
  • acute relief of pain after surgery;
  • treatment of chronic pain

Telephone

403-943-3410 (24 Hour on call), 403-943-8720

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Physician referral required.

Service hours

Test is available on an emergency basis, 24 hours/day; 7 days/week.

Wait Times

Yes
View more information...

Arterial Blood Gases / Cooximetry

This service offers:

  • diagnostic tests and results
  • urgent critical care test to assess respiratory failure
  • diagnosis and assessment of acute and chronic lung disease to outpatients
  • authorization or re-authorization of AADL funding to clients on oxygen

Telephone

403-943-3585

Service Hours

Monday: 7:30 am - 4:00 pm.
Tuesday: 7:30 am - 4:00 pm.
Wednesday: 7:30 am - 4:00 pm.
Thursday: 7:30 am - 4:00 pm.
Friday: 7:30 am - 4:00 pm.

Wait times

Usually less than 1 week.

Bronchoscopy Clinic | 403-943-3705

Service hours

Testing available on an emergency basis 24 hours/day; 7 days/week primarily for inpatients

Wait Times

Yes

Multiple Languages

Yes
View more information...

Bronchoscopy Clinic

Provides service to assess the upper and lower airways to help diagnose lung diseases.

Telephone

403-943-3705

Service Hours

Monday: 12:00 pm - 1:00 pm.
Thursday: 8:00 am - 11:00 am.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Payment by cash, credit or debit card.

Multiple Languages

Yes
View more information...

Cafeteria Services - Good Earth Cafe

Offers fresh food that people can buy at AHS hospitals and facilities. Vending machines are also available.

Telephone

403-253-5657

Service Hours

Sunday: 6:30 am - 8:30 pm.
Monday: 6:30 am - 8:30 pm.
Tuesday: 6:30 am - 8:30 pm.
Wednesday: 6:30 am - 8:30 pm.
Thursday: 6:30 am - 8:30 pm.
Friday: 6:30 am - 8:30 pm.
Saturday: 6:30 am - 8:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Cafeteria Services - Healthy Trendz | 403-943-3000 (Switchboard)

Service hours

Closed on statutory holidays.

Multiple Languages

Yes
View more information...

Cafeteria Services - Healthy Trendz

Retail Food Services is responsible for all in-house and third party operated consumer food and beverage outlets, vending machines as well as the provision of catering within Alberta Healthcare facilities. The Retail Food Services team is dedicated to providing high quality fresh food and beverages in a friendly manner at competitive prices.

Telephone

403-943-3000 (Switchboard)

Service Hours

Monday: 7:00 am - 2:00 pm.
Tuesday: 7:00 am - 2:00 pm.
Wednesday: 7:00 am - 2:00 pm.
Thursday: 7:00 am - 2:00 pm.
Friday: 7:00 am - 2:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Cafeteria Services - Highwood Cafe | 403-943-3000 (Switchboard)

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Cafeteria Services - Highwood Cafe

Offers fresh food that people can buy at AHS hospitals and facilities like:

  • breakfast foods including hot cereal, eggs, paninis, scones, muffins, fresh fruit, yogurt
  • coffee and cappuccino bar
  • lunch and supper foods including hot entrees, soups, sandwiches, pizza, sushi, salads

Telephone

403-943-3000 (Switchboard)

Service language options

Languages other than English in which this service may be delivered.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Calgary COPD & Asthma Program

Provides comprehensive respiratory education for patients with COPD, asthma, or smokers at risk. The session is one to one either by phone or Zoom and will take 45 minutes to 60 minutes to complete with a Certified Respiratory Educator. Spirometry is no longer provided.

Telephone

587-779-2068

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

 

 

Eligibility

Service targeted to:

  • age 16 and older.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Cardiac Function Clinic | 403-943-8623

Wait Times

Yes

Multiple Languages

Yes
View more information...

Cardiac Function Clinic

The Cardiac Function Clinic (CFC) is a multidisciplinary clinic dedicated to the support of Heart Failure (HF) patients who have complex care needs that require close monitoring and/or medication optimization . Care offered includes ongoing physical assessment, management of medical and non-pharmacological treatments, and patient teaching regarding diet, lifestyle and medication management.

Telephone

403-943-8623

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Cardiac Implantable Electrical Device (CIED) Clinic | 403-943-3203, 403-944-1188 (Central Access)

Wait Times

Yes

Multiple Languages

Yes
View more information...

Cardiac Implantable Electrical Device (CIED) Clinic

Offers follow-up care for patients with implanted cardiac devices.

Telephone

403-943-3203, 403-944-1188 (Central Access)

Service Hours

Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Available 24 a day, 7 days a week.

Referral Needed

Yes
View more information...

Cardiac Intensive Care / Coronary Care Units

Conditions include but are not limited to:

  • acute myocardial infarction
  • acute coronary syndrome
  • heart failure
  • cardiac dysrhythmias

Medical cardiology patients needing the following will be limited to the CICU at the Foothills Medical Centre:

  • IABP therapy
  • pulmonary artery catheter monitoring
  • mechanical ventilation
  • STEMI patient post-primary or rescue PCI within the first 4 hours of the intervention
  • Impella ventricular assist device
  • targeted temperature management after cardiac arrest

Telephone

403-943-3444

Referral Needed

All admissions must be approved by the attending cardiologist.

Cardiology Clinic | 403-943-3960

Service hours

Pay parking using credit card or coins.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Cardiology Clinic

This service provides comprehensive diagnostic, assessment, treatment and follow-up services within cardiology subspecialties.

Telephone

403-943-3960

Service Hours

Monday: 7:00 am - 3:00 pm.
Tuesday: 7:00 am - 3:00 pm.
Wednesday: 7:00 am - 3:00 pm.
Thursday: 7:00 am - 3:00 pm.
Friday: 7:00 am - 3:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Translation services via language line.

Eligibility

18 years or over.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Cashier Services | 403-943-3545

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Cashier Services

Cashier services performs financial transactions, including the acceptance of payment for patient fees.

Telephone

403-943-3545

Service Hours

Monday: 7:00 am - 3:00 pm.
Tuesday: 7:00 am - 3:00 pm.
Wednesday: 7:00 am - 3:00 pm.
Thursday: 7:00 am - 3:00 pm.
Friday: 7:00 am - 3:00 pm.

Cast Clinic | 403-943-3442

Service hours

Closed on statutory holidays.

Multiple Languages

Yes
View more information...

Cast Clinic

This service provides:

  • assessment, treatment and follow up of orthopedic injuries
  • may involve application and removal of casts, braces or other orthopedic devices
  • offers follow up by an orthopedic surgeon or family doctor with an interest in orthopedics

Telephone

403-943-3442

Service Hours

Monday: 7:30 am - 3:00 pm.
Tuesday: 7:30 am - 3:00 pm.
Wednesday: 7:30 am - 3:00 pm.
Thursday: 7:30 am - 3:00 pm.
Friday: 7:30 am - 3:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Fees

There may be costs for splints, braces or other items not covered by Alberta Health.

Multiple Languages

Yes
View more information...

Chronic Pain Consult Service

The chronic pain consult team:

  • assesses patients and recommends treatment options for the attending physician to implement
  • provides recommendations for the family physician upon discharge
  • educates patients regarding how to manage their chronic pain in the community after discharge from hospital
  • provides education to health care professionals

Telephone

403-943-3454

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Hospital inpatients only.

Colorectal Surgery | 403-943-8883

Service hours

Available 24 a day, 7 days a week.

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Colorectal Surgery

This service provides inpatient care to people for 3 to 6 days after colorectal surgery.

Telephone

403-943-8883

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Service is provided to patients who have been admitted by their colorectal surgeon.

Computed Tomography | 403-943-3702

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Computed Tomography

Computed tomography, also known as "CT Scan" or "CAT Scan", is when pictures of the body are taken using radiation and computer-enhanced imaging.

Telephone

403-943-3702

Service language options

Languages other than English in which this service may be delivered.

A language line is available, but requests need to be made before tests are scheduled.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Day Medicine | 403-943-3797

Service hours

Closed statutory holidays.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Day Medicine

Services may include:

  • administration of blood products
  • IV therapy
  • medication infusions
  • therapeutic phlebotomy
  • recovery from approved diagnostic interventions dependent on site

Telephone

403-943-3797

Service Hours

Monday: 7:45 am - 5:30 pm.
Tuesday: 7:45 am - 5:30 pm.
Wednesday: 7:45 am - 5:30 pm.
Thursday: 7:45 am - 5:30 pm.
Friday: 7:45 am - 5:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

12 Weeks

An estimated wait time will be provided at the time of appointment booking.

Day Surgery Unit | 403-943-3715

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Day Surgery Unit

Cares for people before and after general surgery procedures.

Telephone

403-943-3715

Service Hours

Monday: 6:30 am - 10:45 pm.
Tuesday: 6:45 am - 10:45 pm.
Wednesday: 6:45 am - 10:45 pm.
Thursday: 6:45 am - 10:45 pm.
Friday: 6:45 am - 10:45 pm.

Service language options

Languages other than English in which this service may be delivered.

Language Line is available upon request at time of care.

Referral Needed

You need a referral from a surgeon.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Multiple Languages

Yes
View more information...

Diabetes in Pregnancy Clinic

Provides:

  • teaching, counselling, and monitoring for pregnant women who have diabetes or have been diagnosed with gestational diabetes
  • pre-pregnancy counselling and monitoring for women with Type 1 and Type 2 diabetes who are thinking about getting pregnant

Telephone

403-943-3371

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Service hours

After the birth of your baby, a health care provider will offer to have your baby's hearing screened.

Multiple Languages

Yes
View more information...

Early Hearing Detection and Intervention (EHDI) Program - Neonatal Intensive Care Unit Screening

With your consent, your baby's hearing screening will happen before your baby leaves the hospital. The results of your baby's hearing screening and any follow up needed will be shared with you.

Hearing screening is the best way to find out if your baby has hearing loss.

Hearing screening is quick, safe, and will not hurt your baby. Your baby's hearing is important for many areas of child and brain development. Hearing loss can delay your child's speech, learning and social skills.

For more information, visit our website.

Telephone

403-943-3000 (Switchboard)

Service language options

Languages other than English in which this service may be delivered.

Eligibility

All babies born or living in Alberta are offered screening for permanent hearing loss within 90 days of birth. It's best to have your baby's hearing screened before they are 1 month old. Newborn hearing screening is free. Additional eligibility requirements are based on your baby's age and health status. If your baby is born with bilateral aural atresia or presents with meningitis, they will be referred to Audiology Services for a diagnostic ABR assessment.

Service hours

After the birth of your baby, a health care provider will offer to have your baby's hearing screened.

Multiple Languages

Yes
View more information...

Early Hearing Detection and Intervention (EHDI) Program - Postpartum Screening

With your consent, your baby's hearing screening will happen before your baby leaves the hospital. The results of your baby's hearing screening and any follow up needed will be shared with you.

Your baby will be referred to Community Hearing Screening if:

  • your baby is discharged from hospital or birth centre before hearing screening can take place
  • your baby is born at a hospital or birth centre that does not offer hearing screening
  • your baby is not born in a hospital or birth centre

For more information on screening in the community, see the service type Early Hearing Detection & Intervention (EHDI) Program - Community Hearing Screening.

Hearing screening is the best way to find out if your baby has hearing loss.

Hearing screening is quick, safe, and will not hurt your baby. Your baby's hearing is important for many areas of child and brain development. Hearing loss can delay your child's speech, learning and social skills.

For more information, visit our website.

Telephone

403-943-3000 (Switchboard)

Service language options

Languages other than English in which this service may be delivered.

Eligibility

All babies born or living in Alberta are offered screening for permanent hearing loss within 90 days of birth. It's best to have your baby's hearing screened before they are 1 month old. Newborn hearing screening is free. Additional eligibility requirements are based on your baby's age and health status. If your baby is born with bilateral aural atresia or presents with meningitis, they will be referred to Audiology Services for a diagnostic ABR assessment.

Echocardiography Lab | 403-943-3713

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Echocardiography Lab

Echocardiograms:

  • Transthoracic Echo
  • Transesophageal Echo
  • Contrast Echo
  • Pericardiocentersis

Telephone

403-943-3713

Service Hours

Monday: 7:00 am - 3:00 pm.
Tuesday: 7:00 am - 3:00 pm.
Wednesday: 7:00 am - 3:00 pm.
Thursday: 7:00 am - 3:00 pm.
Friday: 7:00 am - 3:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

ROUTINE REFERRAL PROCESS
Fax completed referral form to site of choice. Please be aware that not all procedures are available at all sites.

Eligibility

18 years of age.

Electrocardiogram Lab | 403-943-3713

Multiple Languages

Yes
View more information...

Electrocardiogram Lab

Electrodiagnostics:

  • electrocardiograms
  • holter monitors
  • event recorders
  • stress testing
  • blood pressure monitors

Telephone

403-943-3713

Service Hours

Monday: 7:00 am - 3:00 pm.
Tuesday: 7:00 am - 3:00 pm.
Wednesday: 7:00 am - 3:00 pm.
Thursday: 7:00 am - 3:00 pm.
Friday: 7:00 am - 3:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

18 years of age.

Electroconvulsive Therapy | 403-943-3000 (Switchboard)

Multiple Languages

Yes
View more information...

Electroconvulsive Therapy

This program provides a specialized treatment for adult and geriatric populations living with depression and / or mood disorders :

  • where medication is not working or
  • where they are too acute to wait for medication to have effect
  • with the goal of improving mood and personal function

This is accomplished by inducing a seizure with physical stimulation to both inpatient and outpatient clients. Typically a series of 12 treatments over 4 weeks would be recommended. Maintenance therapy is also available after a series.

Telephone

403-943-3000 (Switchboard)

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Service targeted to:

  • adults 18+

Electroencephalography Service | 403-943-3526 (EEG-RGH), 403-956-3484 (Central Booking Office - EEG)

Wait Times

Yes

Multiple Languages

Yes
View more information...

Electroencephalography Service

An EEG test is a measurement of the electrical activity of the brain. It takes approximately 60-90 minutes and is performed by a technologist and then interpreted by a neurologist. The test involves the placement of electrodes on your scalp, there is no pain or discomfort involved. We ask that you arrive for your appointment with clean hair with no mousse, gels or hairspray.

Telephone

403-943-3526 (EEG-RGH), 403-956-3484 (Central Booking Office - EEG)

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Electromyography Service | 403-943-3526 (EMG Clinic-RGH), 403-943-5462 (EMG Booking Office)

Wait Times

Yes

Multiple Languages

Yes
View more information...

Electromyography Service

The test involves low electrical stimulation of the nerves using electrode stickers or may involve a thin needle to be inserted directly into a muscle which records the electrical activity in that muscle. Testing is performed by a doctor who is assisted by a technologist.

Telephone

403-943-3526 (EMG Clinic-RGH), 403-943-5462 (EMG Booking Office)

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time the referral is received.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Emergency Room Outreach Team - Mental Health

The Psychiatric Emergency Room Outreach (ERO) Team and Psychiatric Outreach Response Team (PORT) offers timely community-based follow-up to clients who are referred by psychiatric emergency services. ERO and PORT are mobile teams, able to meet with client by phone and at times at their homes, allowing them to effectively address client needs.

The services offer emotional or mental health support, intervention and problem solving, education and information for well-being, referral to other services, and clinical follow-up. Clients is in need of further mental health support, will be connected to a longer term service.

Service Hours

Monday: 8:00 am - 6:00 pm.
Tuesday: 8:00 am - 6:00 pm.
Wednesday: 8:00 am - 6:00 pm.
Thursday: 8:00 am - 6:00 pm.
Friday: 8:00 am - 6:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Emergency Services | 403-943-7000

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Emergency Services

If you have an emergency, call 911.

Emergency departments:

  • take care of people that are very sick or injured on a priority basis. This means the sickest people are seen first. If you go to an emergency department for care that isn't urgent, you will not likely be seen right away.
  • provide medical care, which includes assessment and treatment
  • stabilize people and get them ready to transport to a higher level of care facility (if needed)
  • provide follow-up care including referrals to a family doctor or specialist (if needed)

Emergency Department wait times are now available for Calgary, Edmonton, Lethbridge, Medicine Hat and Red Deer.

Get the right care when you need it, to learn more visit Know Your Options

This service may be impacted by the COVID pandemic. View the Hours of Operations to see if the location has been impacted. Visit https://ahs.ca/covid for up-to-date information.

Telephone

403-943-7000

Service language options

Languages other than English in which this service may be delivered.

Wait times

We can’t predict how long you will need to wait in the emergency department. Patients are assessed (triaged) using a standard scoring system called the Canadian Triage and Acuity Scale (CTAS) to see how urgent their health needs are.

Service hours

Psychiatric Emergency Services are provided from 8:00 AM to 2:00 PM 7 days per week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Emergency Services - Child and Adolescent Mental Health

This service provides:

  • assessments for children and teens with mental health concerns
  • consultations with families
  • recommendations to doctors about admissions and/or community support
  • discharge planning and counselling for children and teens in the hospital
  • short-term follow-up for clients once they have been discharged

See Eligibility field for information on who is eligible for this service.

Alberta Children's Hospital has a Mental Health Inpatient Unit.

Telephone

403-943-3000 (Switchboard)

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Children and adolescents with mental health concerns that impact abilities in daily functioning.

The following locations ONLY provide Mental Health services to adolescents over the age of 14 years:

  • Foothills Medical Centre
  • Rockyview General Hospital
  • South Health Campus
  • Peter Lougheed Centre

Wait times

Wait time varies.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Endoscopy / Colonoscopy Services

Offers endoscopy procedures for gastrointestinal concerns, which may include:

  • endoscopy
  • colonoscopy
  • sigmoidoscopy
  • esophageal motility study
  • endoscopic ultrasound (EUS) Foothills Medical Centre and Peter Lougheed Centre only
  • double balloon enteroscopy (DBE) Foothills Medical Centre only

View patient education videos, visit ahs.ca/colonoscopy.

Telephone

403-943-3705

Service Hours

Monday: 7:30 am - 5:45 pm.
Tuesday: 7:30 am - 5:45 pm.
Wednesday: 7:30 am - 5:45 pm.
Thursday: 7:30 am - 5:45 pm.
Friday: 7:30 am - 5:45 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Multiple Languages

Yes
View more information...

Enhanced Recovery After Surgery

The Enhanced Recovery After Surgery (ERAS) program supports implementation of standardized patient care related to nutrition, mobility after surgery, pain and nausea control, and fluid intake management. We engage patients and make them part of the team by involving them in preparation for their surgery and post-operative recovery. By helping patients stay strong, we can improve outcomes, reduce complications and create a better patient experience.

Before surgery:

  • patients are taught to minimize time without fluids or food
  • patients are taught about what to expect after surgey and health activities to practice that will help them recover
  • medications for pain, nausea, infection, and blood clot prevention are given based on best practice evidence

During surgery:

  • management of pain, nausea and fluids is provided
  • techniques are applied to reduce surgical stress response (minimally invasive surgery, employ blocks or freezing to prevent pain signals from setting off fight or flight /stress response)

After surgery:

  • evidence promotes less use of or early removal of lines, drains, tubes and urinary catheter removal
  • better outcomes through drinking, eating, gum chewing, moving and walking
  • improved pain, nausea and surgical complication rate

For more information, visit the Enhanced Recovery After Surgery (ERAS) website.

Service language options

Languages other than English in which this service may be delivered.

Service hours

Emergency service provided by the Ophthalmologist on call.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Eye Clinic - Ophthalmology Clinic

Diagnostic services offered:

  • angiography
  • OCT / OCTA
  • photography
  • cornea topgraphy
  • IOLMaster
  • ultrasound ( A scan, B scan, UBM )
  • visual fields ( Humphrey / Goldmann / Octopus )
  • orthoptics
  • electrophysiology

Sub-specialty diagnostic services and treatments offered:

  • retina
  • glaucoma
  • comprehensive ophthalmology
  • urgent eye care
  • ocular oncology
  • neuro-ophthalmology
  • adult strabismus
  • low vision services
  • lasers ( Argon, YAG, SLT, Diode, PDT )

Telephone

403-943-3720

Service Hours

Sunday: 7:30 am - 2:30 pm.
Monday: 7:30 am - 3:45 pm.
Tuesday: 7:30 am - 3:45 pm.
Wednesday: 7:30 am - 3:45 pm.
Thursday: 7:30 am - 3:45 pm.
Friday: 7:30 am - 3:45 pm.
Saturday: 7:30 am - 2:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Rockyview Hospital Eye Clinic is referral based only. Ophthalmologist on call for urgent care can be paged.

Wait times

3 Months

Wait time varies. Typically for a few months for speciality clinics.

Fees

Out of Country fees may apply.

Fluoroscopy | 403-943-3702

Wait Times

Yes

Multiple Languages

Yes
View more information...

Fluoroscopy

Fluoroscopy is a real time x-ray like a video, which is used by physicians and staff to assist imaging throughout the body during exams.

Telephone

403-943-3702

Service Hours

Monday: 7:45 am - 4:00 pm.
Tuesday: 7:45 am - 4:00 pm.
Wednesday: 7:45 am - 4:00 pm.
Thursday: 7:45 am - 4:00 pm.
Friday: 7:45 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Service available, but must be arranged ahead of time

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Pay parking using credit card or coins available.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Gastroenterology Clinic - Outpatients

This service provides:

  • assessment of gastrointestinal (GI) diseases or disorders
  • treatment of GI diseases or disorders
  • regular preventive monitoring of patients who have a family history of colon cancer
  • patient education for GI procedures: colonoscopy flexible sigmoidoscopy, gastroscopy, esophageal dilatation, and others

Telephone

403-943-8520

Service Hours

Monday: 8:00 am - 3:45 pm.
Tuesday: 8:00 am - 3:45 pm.
Wednesday: 8:00 am - 3:45 pm.
Thursday: 8:00 am - 3:45 pm.
Friday: 8:00 am - 3:45 pm.

Service language options

Languages other than English in which this service may be delivered.

Translation services via language line.

Eligibility

Service targeted to:

  • 18 years or over

Wait times

An estimated wait time will be provided at the time of appointment booking.

General Cardiology Clinic | 403-943-3960

Multiple Languages

Yes
View more information...

General Cardiology Clinic

This service provides comprehensive diagnostic, assessment, treatment and follow-up services within cardiology subspecialties.

Telephone

403-943-3960

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Service hours

Closed on statutory holiddays.

Wait Times

Yes

Multiple Languages

Yes
View more information...

General Internal Medicine Clinic

Provides assessment, diagnosis, treatment, and follow-up care for client's needing the care of an internal medicine specialist.

Telephone

403-943-8482

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

Urgent 1 - 2 weeks

Semi-urgent 2 - 8 weeks

Routine 8 - 40 weeks

Wait Times

Yes

Multiple Languages

Yes
View more information...

General Internal Medicine Urgent Assessment Clinic

Assesses patients who need to be seen by an Internal Medicine specialist on an urgent basis.

Telephone

403-943-3000 (Switchboard)

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

2 Weeks

Triaged urgent assessment patients will be seen in 1-2 weeks.

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

General Medicine - Inpatients

Offers care on an inpatient basis including assessing, diagnosing, and treating many types of medical problems.

Telephone

403-943-3000

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided when accepted to the program.

General Neurology Clinic | 403-943-3320

Service hours

Closed weekends and all statutory holidays.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

General Neurology Clinic

The General Neurology Clinics offers assessment and treatment for neurological conditions and disorders.


Service provided includes:

  • neurological assessment
  • neurological treatment
  • further referrals as needed to other health disciplines and specialists related to their condition

Telephone

403-943-3320

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Referrals will be reviewed and triaged through Neurology Central Access and Triage (NCAT).

All referrals to neurology are to be made through Neurology Central Access and Triage (NCAT). Referrals to neurologists not involved with NCAT should be sent directly to their private offices.

Referrals will be triaged and assigned to the most appropriate neurology clinic (e.g. general neurology clinic versus a subspecialty clinic). Sometimes NCAT referrals will be returned to the referring physician requesting more information or suggesting a specific clinical pathway to be tried prior to referral.

All patients seen by a Neurologist belonging to NCAT within 3 years will be referred directly to the same neurologist when possible.

Eligibility

Must be 18 years old or older.

Wait times

12 Months

Wait time approximately 12 months

General Pulmonary Clinic | 403-943-3000 (Switchboard)

Service hours

Closed on Statutory Holidays.

Wait Times

Yes

Multiple Languages

Yes
View more information...

General Pulmonary Clinic

This service provides diagnostic, assessment, treatment, and follow-up care services for:

  • General Respirology
  • Asthma and related illnesses
  • COPD (Chronic Obstructive Pulmonary Disease)
  • SOB (Shortness of Breath)
  • Cough

Offers teaching activities for respiratory clients. Services include:

  • assessing client learning needs
  • planning and delivering teaching activities
  • encouraging clients to live a non-smoking lifestyle
  • supporting research in respiratory care

Telephone

403-943-3000 (Switchboard)

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Eligibility is dependent on testing done by the referring physician.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

General Radiography (X-Ray)

General Radiography uses x-rays to produce images of the structures inside the body, particularly bones. X-ray beams can pass through the body, but they are absorbed in different amounts depending on the density of the material they pass through.

Telephone

403-943-3702

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

General Surgery - Inpatient | 403-943-3572 (Unit 72), 403-943-3582 (Unit 82)

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

General Surgery - Inpatient

The patient is admitted to a general surgery inpatient unit for one or more nights.

Telephone

403-943-3572 (Unit 72), 403-943-3582 (Unit 82)

Service language options

Languages other than English in which this service may be delivered.

Interpretation and Translation Services available.

Geriatric Mental Health Outreach Team | 403-943-3000 (Switchboard)

Wait Times

Yes

Multiple Languages

Yes
View more information...

Geriatric Mental Health Outreach Team

Provides short-term follow-up for recently discharged clients of the Rockyview Hospital and Carewest Glenmore Mental Health Recovery and Rehabilitation Unit. The goal of the follow-up is to help clients enter back into the community.

Services provided include:

  • case management for up to 90 days
  • medicine monitoring
  • community services referrals
  • supportive counselling
  • caregiver support
  • consulting referring psychiatrists

Telephone

403-943-3000 (Switchboard)

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 pm - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Age 65 +

Wait times

An estimated wait time will be provided at the time of appointment booking.

Multiple Languages

Yes
View more information...

Geriatric Psychiatry Consult - Seniors Health Clinics

Assessment and treatment recommendations for community dwelling older adults with mental health concerns, who are patients of the Calgary Zone Seniors Health Clinics (Bridgeland or Rockyview General Hospital).

  • psychiatric consultation
  • psychatric assessment
  • referrals for outpatient services, where required

Telephone

403-943-3453

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Service hours

Open holidays from 11:30 PM - 3:30 PM

Multiple Languages

Yes
View more information...

Gift Shops - The Red Thread

A hospital boutique featuring a wide selection of gifts, snacks and toiletries for sale. At The Red Thread Gift Shop your gift gives twice! Proceeds of sales support programs that focus on patient care and comfort as well as the purchase of new patient focused equipment.

Telephone

403-943-3375

Service Hours

Sunday: 10:00 am - 5:00 pm.
Monday: 9:00 am - 7:30 pm.
Tuesday: 9:00 am - 7:30 pm.
Wednesday: 9:00 am - 7:30 pm.
Thursday: 9:00 am - 7:30 pm.
Friday: 9:00 am - 7:30 pm.
Saturday: 10:00 am - 5:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Gynecological Surgery | 403-943-8884

Referral Needed

Yes
View more information...

Gynecological Surgery

Cares for women or people with female anatomy after they have had gynecology surgery (e.g., hysterectomy, bladder repair, for cancer).

Telephone

403-943-8884

Referral Needed

Women/ people are admitted to the unit by a surgeon.

Hand Clinic | 403-943-3318, 403-943-3442

Wait Times

Yes

Multiple Languages

Yes
View more information...

Hand Clinic

This program provides assessment and treatment for injuries as recommended by the health care team.

Telephone

403-943-3318, 403-943-3442

Service Hours

Monday: 8:00 am - 12:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Fees

There may be a cost for splints or other items not covered by Alberta Healthcare Insurance.

Multiple Languages

Yes
View more information...

Health Information - Access and Disclosure

In accordance with Alberta's Health Information Act, this is a service which enables the release of individually identifiable health information with or without the consent of an individual.

For health information, please contact the hospital or health care centre where you received treatment.

For detailed instructions, frequently asked questions and forms, please visit Access & Disclosure | Alberta Health Services.

Telephone

403-943-3125

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Fees

A basic fee of $25.00 is applied to all requests which includes up to 20 pages depending on record format i.e. paper, electronic or microfilm record. Each additional page costs from .25 to .50 cents per page. Additional costs may apply. Fees are applied in accordance with the Health Information Act.



Fee Reductions

If you are unable to pay the fee, please submit evidence of financial hardship.

Service hours

Available 24 a day, 7 days a week.
View more information...

Health Information / Records Management

Completes patient charts, collects data, data entry and coding, collects patient information, dictates notes, and transcribes inpatient and outpatient charts.

Telephone

403-943-3580

Fees

There is a fee for copies of health records.

Hemodialysis - Alberta Kidney Care - South | 403-943-3000 (Switchboard)

Wait Times

Yes

Multiple Languages

Yes
View more information...

Hemodialysis - Alberta Kidney Care - South

Provides hemodialysis treatments (a process where the client's blood is passed through a special filter that removes waste products and water). Most people need 3 treatments every week. Each treatment lasts 4 hours.

Telephone

403-943-3000 (Switchboard)

Service Hours

Monday: 7:45 am - 9:00 pm.
Tuesday: 7:45 am - 9:00 pm.
Wednesday: 7:45 am - 9:00 pm.
Thursday: 7:45 am - 9:00 pm.
Friday: 7:45 am - 9:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Closed January 1, December 25 and December 26.

Multiple Languages

Yes
View more information...

Home Parenteral Therapy Program

Provides intravenous (IV) antibiotics at home. Healthcare providers teach clients and caregivers how to use an IV pump to give the antibiotics.

Telephone

403-943-3878

Service Hours

Sunday: 8:00 am - 3:30 pm.
Monday: 8:00 am - 3:30 pm.
Tuesday: 8:00 am - 3:30 pm.
Wednesday: 8:00 am - 3:30 pm.
Thursday: 8:00 am - 3:30 pm.
Friday: 8:00 am - 3:30 pm.
Saturday: 8:00 am - 3:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Service targeted to:

  • 18 years and older
  • client must have a telephone
  • clients require a fridge to store medications

Hospitals | 403-943-3000 (Switchboard)

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Hospitals

To access contact information and a list of services offered, select a hospital.

Search through a complete list of progams and services, or hospital and facility information with the following:

Find Healthcare:

Telephone

403-943-3000 (Switchboard)

Service language options

Languages other than English in which this service may be delivered.

Service hours

These services are not available on evenings and weekends. At these times, please contact the social worker at the hospital.

Multiple Languages

Yes
View more information...

Indigenous Hospital Support Services

What we can do:

  • support Indigenous

Patients incorporate their traditional and spiritual practices during their hospital stay. We recognize all faiths and can connect you with the appropriate support you may need.

  • help the patient and their family feel comfortable in the hospital and provide support during the hospital stay
  • translation services
  • make referrals on/off reserve. Provide resource/contact information on Indigenous specific resources
  • smudging
  • coordinate use of ceremony room
  • help plan and support the patients discharge from the hospital
  • cultural consultation
  • consult with healthcare providers about Indigenous centred practices and care
  • advocate for the patient and their families

Telephone

403-943-3139

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

First Nations (Status and Non-Status), Metis and Inuit people and their families.

Inpatient Geriatric Consultation Service | 403-943-3000 (Switchboard)

Multiple Languages

Yes
View more information...

Inpatient Geriatric Consultation Service

Provides consultation services for older adults with medical problems, including:

  • planning how to care for patients in the hospital who need surgery and medical care
  • help with managing medical problems of older adults
  • discharge planning

Telephone

403-943-3000 (Switchboard)

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Adults ages 65 years and older.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Instrumental Swallow Assessment Referral for Rural Hospital Inpatients

Rural hospital inpatients are seen for instrumental oropharyngeal swallowing assessment by speech-language pathology (SLP) at the Foothills Medical Centre (FMC) and the Rockyview General Hospital (RGH).

  • Modified Barium Swallow (MBS)/Videofluoroscopic Swallow Study (VFSS) is offered at FMC and RGH
  • Fiberoptic Endoscopic Evaluation of Swallowing (FEES) is offered at FMC

Note: Bariatric patients are only seen at FMC.

Telephone

403 943 3465

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

For inpatients at rural hospital sites requiring an instrumental swallow assessment by an SLP for suspected oropharyngeal dysphagia.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Multiple Languages

Yes
View more information...

Intensive Care Services - Critical Care Medicine

As part of the Critical Care Medicine Department, this service provides intensive care for all patients, including trauma and neurosciences.

Telephone

403-943-3446

Service language options

Languages other than English in which this service may be delivered.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Interventional Radiography / Angiography

Interventional Radiography is a sub-specialty of Diagnostic Imaging (radiology) that uses imag-guided procedures for both therapeutic and diagnostic Purposes. Interventional radiography can be done using x-ray, CT, Ultrasound or MRI images and are done to diagnose and treat disease in almost every organ system.

Angiography, which is a diagnostic imaging procedure that uses a radio-opaque dye and a specialized x-ray camera to take pictures of the blood flow in specific blood vessels (arteries or veins) or blood flow within the heart itself. Sometimes treatments are done during an angiogram.

Telephone

403-943-3702

Service Hours

Monday: 7:30 am - 5:00 pm.
Tuesday: 7:30 am - 5:00 pm.
Wednesday: 7:30 am - 5:00 pm.
Thursday: 7:30 am - 5:00 pm.
Friday: 7:30 am - 5:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Laboratory Services | 403-944-2285

Service hours

Monday to Friday 6:30 AM - 4:00 PM.

This lab will serve hospital inpatient, Ambulatory Clinic patients, by physician or clinic referral only.

Alternate Patient Service Centres offer both appointment and walk-in services for all patients that require lab work. Book online at https://qme.dynalife.ca/ or call 1-877-702-4486 to make an appointment.

Wait Times

Yes
View more information...

Laboratory Services

Laboratory Services provides collection of blood and body fluids for tests ordered by your doctor or healthcare provider including a comprehensive range of routine and specialized lab testing and clinical consultations:

  • blood and body fluid sample collection
  • biochemistry and toxicology
  • electrocardiogram (ECG)
  • genetics and genomics
  • urinalysis
  • transfusion medicine
  • hematology
  • coagulation studies
  • microbiology
  • public health testing
  • serology
  • surgical pathology
  • cytopathology
  • autopsy pathology
  • student practicum training for medical lab technologists and medical lab assistants

Note: Some locations may not offer the full range of testing. To confirm availability of a specific test, contact the location.

APL Booking Line: 1-877-702-4486 or book online.

Telephone

403-944-2285

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Available 24 a day, 7 days a week.

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Labour and Delivery Services, Postpartum and Newborn Care

24 / 7 care for pregnant women and newborn babies, which includes:

  • assessment and treatment
  • referrals to other healthcare providers
  • labour and delivery support
  • vaginal deliveries
  • c-section deliveries
  • postpartum care
  • care for pregnancy complications
  • breastfeeding support
  • teaching as needed
  • discharge planning
  • grief counselling

Telephone

403-943-3191

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

A physician / midwife referral is needed.

Eligibility

Low risk care provided at Canmore, High River hospitals.

Low risk and high risk care provided at Foothills, Peter Lougheed, Rockyview, and South Health Campus hospitals.

Highest risk, tertiary care provided at Foothills Medical Centre.

Long COVID Follow Up Clinic | 403-943-3000 (Switchboard), 403-943-3795

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Long COVID Follow Up Clinic

This service provides information and connections to patients in South Calgary areas and the South Zone of Alberta. NOTE: If you have completed a Post COVID Functional Scale and Symptom Checklist (PCFS), please include with referral.

Telephone

403-943-3000 (Switchboard), 403-943-3795

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Patients MUST:

  • have a documented prior COVID infection or be deemed by two independent physicians / NPs to have had acute COVID-19 infection in the absence of any other obvious diagnosis
  • be at least 12 weeks post COVID diagnosis
  • must be 18 years or older

Plus a minimum of ONE of the following:

  • emergence of new symptoms such as autonomic, respiratory, cardiac, endocrine, neurological, etc. for >12 weeks not attributed to another chronic condition
  • persistent functional challenges including brain fog, fatigue, mobility concerns, mood / anxiety for >12 weeks; Post COVID Functional Scale (PCFS) score of 3 or 4
  • complex multi-system concerns impacting social safety net, ability to self-manage, or lack of financial resources since COVID diagnosis
  • required hospitalization, multiple subsequent visits to the ED / hospital, or family physician due to ongoing symptoms of COVID

Eligibility

Patients with persisting or worsening symptoms since discharge or completion of therapy.

Wait times

12 Weeks

3 months post covid-19 diagnosis.

Service hours

On call coverage after hours.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Magnetic Resonance Imaging

MRI scanners use strong magnetic fields and radiowaves to form images of the body. The technique is widely used in hospitals for medical diagnosis, staging of disease and for follow-up without exposure to ionizing radiation.

Used for many exams, including: head, spine, heart, bone / joints, and abdomen.

Telephone

403-943-3702

Service Hours

Sunday: 6:30 am - 11:30 pm.
Monday: 6:30 am - 11:30 pm.
Tuesday: 6:30 am - 11:30 pm.
Wednesday: 6:30 am - 11:30 pm.
Thursday: 6:30 am - 11:30 pm.
Friday: 6:30 am - 11:30 pm.
Saturday: 6:30 am - 11:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Available 24 a day, 7 days a week.
View more information...

Medical Cardiology - Inpatients

Medical Cardiology inpatient unit that serves a patient population that traverses the life span to include young adults, middle adult and older age groups. Admissions include but are not limited to:

  • patients with abnormal heart beats
  • congestive heart failure
  • pre and post heart transplant
  • heart attack
  • pre and post cardiac catherization
  • pacemaker and other device implants just to name a few

Telephone

403-943-3556

Eligibility

Clients admitted under Cardioloogy who meet the criteria for needing cardiac services.

Service hours

Closed weekends and all statutory holidays.

Parking services are offered 24 hours at the hospital.

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Medical Teaching Follow Up Clinic

This service supports Rockyview General Hospital (RGH) internal medicine physicians in discharging patients with pending lab/ diagnostics or those anticipating or awaiting new referrals post discharge to ensure continuity and safe follow up care.

Clinic visits may include:

  • follow up regarding pending lab, biopsy or diagnostic results (from discharge)
  • medication review, adjustment and education
  • support to patients navigating the healthcare system
  • coordinating care connections between family doctors, other healthcare specialists

Telephone

403-943-7690

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Referrals are only accepted from Rockyview General Hospital Internal medicine physicians.

Eligibility

Service targeted to:

  • internal medicine physician discharge patients from Rockyview General Hospital

Medical Toxicology Clinic | 403-943-3111

Service hours

Contact for details. Clinics are held on a monthly basis.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Medical Toxicology Clinic

This clinic is a monthly clinic designed to provide evaluation, diagnosis, and recommendations for management of adult patients in Alberta with any of the following:

  • exposures to potentially toxic substances such as metals (e.g. lead, mercury), pesticides, gases, particulate matter, and other hazardous materials
  • adverse events resulting from exposures to pharmaceuticals, drugs of abuse, occupational and environmental toxins, and natural toxins (e.g. rattlesnake venom)
  • those requiring interpretation of toxicological tests already performed (e.g. trace element screens) or opinions regarding therapy (e.g. chelation)

This clinic does not provide services:

  • to patients who are acutely ill
  • related to management of substance abuse / dependence / addiction,
  • for multiple chemical / environmental sensitivities or mold exposures
  • for evaluation of drug allergy

Telephone

403-943-3111

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Adults 18 years and older:

  • with exposures to potentially toxic substances
  • experiencing adverse events from exposures to pharmaceuticals, drugs or abuse, or occupations, environmental or natural toxins
  • who are not acutely or emergenty ill

Wait times

An estimated wait time will be provided at the time of appointment booking.

Neonatal Intensive Care | 403-943-3563

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Neonatal Intensive Care

The service includes:

  • level ll neonatal intensive care available at Foothills Medical Centre, Peter Lougheed Centre, South Health Centre, Rockyview General Hospital
  • level III neonatal intensive care available at Alberta Children Hospital, Foothills Medical Centre
  • care for high-risk babies needing close monitoring and support after birth
  • referral to perinatal follow-up for high-risk newborns
  • referrals to the neonatal transitional care team in the community as needed

Southern Alberta Neonatal Transport Service (neonatal transport team serves southern Alberta) only available at the Foothills Medical Centre

Telephone

403-943-3563

Service language options

Languages other than English in which this service may be delivered.

Eligibility

For babies 24 hours and younger that require intensive care.

Nephrology Clinic | 403-943-8896

Service hours

Closed weekends and all statutory holidays. Parking services are offered 24 hours at the hospital. 

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Nephrology Clinic

This service helps people who have, or are at risk of getting, chronic kidney disease by:

  • finding and treating kidney disease early in people who are at risk (people with hypertension, diabetes, or dyslipidemia)
  • slowing down the disease in people who have chronic renal insufficiency

Telephone

403-943-8896

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

All referrals are managed through the Nephrology Centralized Referral Service by fax.

Referrals to this clinic are only accepted from a nephrologist.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Closed on weekends and statutory holidays.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Non-Urgent Infectious Disease Clinic

Provides services for people with infectious diseases, including:

  • diagnosis
  • assessment
  • treatment
  • follow-up care

Telephone

403-943-3111

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Referral from a physician is required.

Eligibility

Adults with suspected or confirmed infectious diseases.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Nuclear Medicine | 403-943-3702

Service hours

On-call services available on weekends from 8:00am - 4:00pm.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Nuclear Medicine

Clients swallow, inhale, or are given a needle with a radiotracer before their exam. Radiotracers go to a specific body part so the camera can take pictures. (tests may take a number of hours to complete; patients may be required to return later that day or the next day to complete exam).

Radiotracers are also given to treat diseases like thyroid disease.

Telephone

403-943-3702

Service Hours

Monday: 7:15 am - 4:00 pm.
Tuesday: 7:15 am - 4:00 pm.
Wednesday: 7:15 am - 4:00 pm.
Thursday: 7:15 am - 4:00 pm.
Friday: 7:15 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Available 24 a day, 7 days a week.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Orthopedic Services - Inpatients

A multidisciplinary team provides care for orthopedic patients including:

  • care for orthopedic trauma patients
  • care for total joint replacements
  • care for orthopedic spine patients
  • cancer care for the orthopedic patient

For more information visit our website.

Telephone

403-943-3581

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Referrals are not to be made directly to the unit. Patients must be admitted by an orthopedic surgeon or other doctor.

Wait times

Wait time varies and is dependent on surgeon availability.

Ostomy Clinic | 403-943-3238

Service hours

Closed on statutory holidays.

Multiple Languages

Yes
View more information...

Ostomy Clinic

This service provides:

  • pre- and post-operative teaching and discharge planning for patients with ostomies
  • education and counselling to prepare for discharge
  • assess and organize ostomy supplies
  • skin and wound care plans (inpatients only)
  • consult with Home Care or long-term care

Telephone

403-943-3238

Service Hours

Monday: 7:15 am - 3:30 pm.
Tuesday: 7:15 am - 3:30 pm.
Wednesday: 7:15 am - 3:30 pm.
Thursday: 7:15 am - 3:30 pm.
Friday: 7:15 am - 3:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Outpatient Urology Clinic | 403-943-3707

Multiple Languages

Yes
View more information...

Outpatient Urology Clinic

This service includes the following:

  • examination of the lower urinary tract using local anaesthesia for diagnosis, minor treatment, and follow-up
  • x-ray examinations
  • cystoscopy procedures
  • bladder cancer instillations
  • lithotripsy Procedures
  • video Urodynamic studies.

Telephone

403-943-3707

Service Hours

Monday: 7:30 am - 3:45 pm.
Tuesday: 7:30 am - 3:45 pm.
Wednesday: 7:30 am - 3:45 pm.
Thursday: 7:30 am - 3:45 pm.
Friday: 7:30 am - 3:45 pm.

Service language options

Languages other than English in which this service may be delivered.

Multiple Languages

Yes
View more information...

Patient Email Well Wishes

As part of our support for patient care and comfort, friends and family of inpatients at hospital and health care facilities can send well wishes via email. Sites participating in the program will receive the message, will ensure that the message is only "well-wish" (any other type of communication will be deleted) and will arrange for delivery within 3 business days. A couple of important reminders - the electronic delivery system is not a secure connection, so please don't add any confidential information to your message. Plus the "well-wish" system does not allow for replies or confirm receipt / delivery confirmation.

Service language options

Languages other than English in which this service may be delivered.

Patient Food Services | 403-943-3555

Service hours

General hours of meal service:

Breakfast: 7:30 AM - 9:30 AM

Lunch: 11:30 AM - 1:00 PM

Supper: 4:30 PM - 6:00 PM

 

View more information...

Patient Food Services

Patient Food Services overarching objectives are to:

  • Offer quality food and food choice, to support Patient Centered Care
  • Work with the whole care team to ensure that Meals Matter
  • Foster a positive meal experience that results in enjoyment of meals, as well as improved satisfaction and food intake that supports recovery
  • Provide menus that are based on “Canada’s Food Guide” and that are adaptable for therapeutic requirements
  • Offer appealing food that encourages eating for health
  • Provide meal service styles appropriate to the patient population (e.g. tray service, dining room service) and meal delivery systems that support safe high quality food served at appropriate temperatures to the correct patient / resident

PFS delivers more than 31,000 patient/resident meals each day within AHS facilities.

Telephone

403-943-3555

Service Hours

Sunday: 6:30 am - 6:30 pm.
Monday: 6:30 am - 6:30 pm.
Tuesday: 6:30 am - 6:30 pm.
Wednesday: 6:30 am - 6:30 pm.
Thursday: 6:30 am - 6:30 pm.
Friday: 6:30 am - 6:30 pm.
Saturday: 6:30 am - 6:30 pm.

Patient Information | 403-943-3000 , 403-943-3515 (Direct Line)

View more information...

Patient Information

Services offered:

  • responding to patient location inquires
  • providing direction on a patients whereabouts

Telephone

403-943-3000 , 403-943-3515 (Direct Line)

Service Hours

Sunday: 10:00 am - 6:15 pm.
Monday: 7:00 am - 3:15 pm.
Tuesday: 7:00 am - 3:15 pm.
Wednesday: 7:00 am - 3:15 pm.
Thursday: 7:00 am - 3:15 pm.
Friday: 7:00 am - 3:15 pm.
Saturday: 10:00 am - 6:15 pm.

Physiatry Clinic | 403-943-3320

Service hours

Closed weekends and all statutory holidays. Parking services are offered 24 hours at the hospital. 

Wait Times

Yes

Multiple Languages

Yes
View more information...

Physiatry Clinic

This program services to adults (minimum 18 years or older) with acute or chronic disorders of the musculoskeletal system. This could include neurological disorders affecting the musculiskeletal system. The goal of this program is to restore maximum function lost through injury, illness, or disabling conditions. The physician may provide pain management techniques such as:

  • non-surgical treatments
  • ultrasound guided injections
  • bracing or orthotic needs

Telephone

403-943-3320

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Service targeted to:

  • minimum 18 years of age
  • adults with acute or chronic disorders of the musculiskeletal system

Wait times

There is an approximate 3 - 6 month wait for this service.

Pre-admission Clinic | 403-943-3313

Wait Times

Yes

Multiple Languages

Yes
View more information...

Pre-admission Clinic

Services provided may include:

  • optimize patient prior to the surgery
  • provide phone or in person assessment by nurse, or a consultant specialist based on the patient's medical needs
  • may have an assessment by Internal Medicine Physician and or anesthesiologists at the clinic
  • provide pre-operative instruction

Telephone

403-943-3313

Service Hours

Monday: 8:00 am - 5:00 pm.
Tuesday: 8:00 am - 5:00 pm.
Wednesday: 8:00 am - 5:00 pm.
Thursday: 8:00 am - 5:00 pm.
Friday: 8:00 am - 5:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

4 to 6 weeks for elective surgeries. Clients having urgent surgery are seen sooner.

An estimated wait time will be provided at the time of appointment booking.

Psychiatric Emergency Services | 403-943-3000 (Switchboard)

Multiple Languages

Yes
View more information...

Psychiatric Emergency Services

Services provided to clients and families by Psychiatric Emergency Services (PES) may also include:

  • supporting admission to a psychiatry unit based on the needs of the individual
  • referral for short-term outreach support for discharged clients with a focus on crisis stabilitzation, safety planning and navigation to appropriate servicers

Telephone

403-943-3000 (Switchboard)

Service Hours

Sunday: 7:00 am - 12:00 am.
Monday: 7:00 am - 12:00 am.
Tuesday: 7:00 am - 12:00 am.
Wednesday: 7:00 am - 12:00 am.
Thursday: 7:00 am - 12:00 am.
Friday: 7:00 am - 12:00 am.
Saturday: 7:00 am - 12:00 am.

Service language options

Languages other than English in which this service may be delivered.

Psychiatric Transition Clinic | 403-943-3000 (Switchboard)

Multiple Languages

Yes
View more information...

Psychiatric Transition Clinic

The Psychiatric Transition Clinic (PTC) is a bridging service offered by Rockyview General Hospital (RGH) psychiatrists. This service offers clients:

  • who have been seen in various inpatient or outpatient Addiction and Mental Health (AMH) services within RGH
  • who require additional psychiatric follow up and are not otherwise connected to psychiatric services

This is not an urgent or crisis service.

Telephone

403-943-3000 (Switchboard)

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Psychiatry - Inpatient | 403-943-3000 (Switchboard)

Wait Times

Yes

Multiple Languages

Yes
View more information...

Psychiatry - Inpatient

Offers services for people who have serious, ongoing mental health concerns, including:

  • assessment and treatment
  • access to social work, community liaison, and rehabilitation services
  • programs for older adults help and planning when it’s time for people to leave the hospital

Telephone

403-943-3000 (Switchboard)

Service language options

Languages other than English in which this service may be delivered.

Eligibility

For adults and older adults with serious, ongoing mental health concerns.

Wait times

Wait times vary.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Pulmonary Diagnostics Unit

Clinic provides diagnostic procedures for lung conditions such as:

  • cough
  • shortness of breath
  • chronic obstructive pulmonary diseases (COPD)
  • asthma
  • lung cancer
  • interstitial lung disease
  • sleep apnea
  • pneumonia
  • malignant pleural effusion

Telephone

403-943-3346

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

A doctor's referral is required.

Referring Doctors are encouraged to go through PCAT or ATOP.

Eligibility

Adult patients over the age of 18.

Wait times

Varies depends on specialty and triage priority.

An estimated wait time will be provided at the time of appointment booking.

Registration | 403-943-7013

Service hours

Emergency is 24 / 7

View more information...

Registration

Patient Registration registers:

  • and pre-registers patients and collects demographic and financial information
  • patients for inpatient admissions, ambulatory clinic appointment, and emergency department services

Telephone

403-943-7013

Service Hours

Monday: 8:00 am - 3:15 pm.
Tuesday: 8:00 am - 3:15 pm.
Wednesday: 8:00 am - 3:15 pm.
Thursday: 8:00 am - 3:15 pm.
Friday: 8:00 am - 3:15 pm.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Repetitive Transcranial Magnetic Stimulation

Repetitive Transcranial Magnetic Stimulation (rTMS) is a therapeutic medical procedure that was approved by Health Canada in 2002 for the treatment of psychiatric disorders, such as major depression. rTMS is a non-invasive treatment which uses a specifically designed magnetic coil to apply stimulation to target areas in the brain. The treatment utilizes powerful and focused magnetic field pulses to stimulate the neurons in the brain.

The goals for rTMS are to:

  • reduce symptoms of depression
  • improve mood and ability to manage daily activities

Telephone

403-943-8851

Service Hours

Monday: 7:00 am - 3:15 pm.
Tuesday: 7:00 am - 3:15 pm.
Wednesday: 7:00 am - 3:15 pm.
Thursday: 7:00 am - 3:15 pm.
Friday: 7:00 am - 3:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

3 Months

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Respiratory Services - Inpatients

Services include:

  • adult and neonatal mechanical ventilation
  • arterial blood gas sample procurement and analysis
  • patient chest assessment, care planning and d / c planning
  • patient respiratory education
  • aerosolized medication therapy
  • specialized medical gas administration
  • pulmonary diagnostics
  • neonatal high risk transport and resuscitation
  • artificial airway care and maintenance
  • home oxygen discharge assessment and referral

Telephone

403-943-3585

Service language options

Languages other than English in which this service may be delivered.

Seniors Health | 403-955-1525 (Seniors Health One Line Referral Service)

Service hours

Closed all statutory holidays.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Seniors Health

Services include:

Telephone

403-955-1525 (Seniors Health One Line Referral Service)

Service Hours

Monday: 8:30 am - 4:45 pm.
Tuesday: 8:30 am - 4:45 pm.
Wednesday: 8:30 am - 4:45 pm.
Thursday: 8:30 am - 4:45 pm.
Friday: 8:30 am - 4:45 pm.

Service language options

Languages other than English in which this service may be delivered.

Language Line is available for all non-english speaking patients.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Seniors Health Clinic | 403-943-3453, 403-955-1525 (Seniors Health One Line Referral)

Wait Times

Yes

Multiple Languages

Yes
View more information...

Seniors Health Clinic

This service provides a team based approach for multidisciplinary, consultative advice on the assessment,diagnosis and development of treatment management plans of adults age 65 or older with issues relating to medical complexity, frailty and chronic disease, functional decline, cognitive impairment, dementia or falls. Referrals for advice on dementia managment challenges, complex chronic disease managment, decline in functional status, delirium, disrptive behavior, fraility, frequency of falls; pre-op evaluation; reveiw of complex medicaition issues.

Telephone

403-943-3453, 403-955-1525 (Seniors Health One Line Referral)

Service Hours

Monday: 8:30 am - 4:00 pm.
Tuesday: 8:30 am - 4:00 pm.
Wednesday: 8:30 am - 4:00 pm.
Thursday: 8:30 am - 4:00 pm.
Friday: 8:30 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Ages 65 and older..

Wait times

An estimated wait time will be provided at the time of appointment booking.

Social Work Services | 403-943-3000 (Hospital Switchboard)

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Social Work Services

This service works individually with patients, groups and/or families to:

  • conduct assessments and develop interventions to alleviate social and personal problems
  • identify needs and gaps and connect patients with community supports and resources
  • empower patients to cope and problem solve during or after injury, disease or illness
  • provide referrals to other AHS and community programs as required (example - Addictions and Mental Health )
  • counsel patients and their families in coping with aspects of an illness, hospitalization and the impact of lifestyle choices on health
  • assist patients and families to navigate the healthcare system and address legal and financial issues impacting care

Telephone

403-943-3000 (Hospital Switchboard)

Service Hours

Monday: 8:15 am - 4:30 pm.
Tuesday: 8:15 am - 4:30 pm.
Wednesday: 8:15 am - 4:30 pm.
Thursday: 8:15 am - 4:30 pm.
Friday: 8:15 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Language Line and translation available as required.

Referral Needed

Referral is usually through the care team or patients and families can request to see a social worker while attending hospital.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Specialized Geriatric Services Neuropsychology Clinic

Services may include:

  • assessment of cognition and behavior
  • diagnostic clarification of dementia
  • consultation with interdisciplinary health care providers
  • psychoeducation and intervention for patients, family members, and care partners

Telephone

(403)943-3453

Service Hours

Monday: 8:30 am - 4:45 pm.
Tuesday: 8:30 am - 4:45 pm.
Wednesday: 8:30 am - 4:45 pm.
Thursday: 8:30 am - 4:45 pm.
Friday: 8:30 am - 4:45 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

For community dwelling older adults who are currently followed by a geriatrician WITHIN a Calgary Zone Seniors Health Clinic (i.e., Bridgeland Seniors Health Clinic or Rockyview General Hospital Seniors Health Clinic). We are UNABLE to accept referrals from the community.

Eligibility

Older adults ages 65 and older. Only Seniors Health Clinic referrals accepted.

Wait times

6 Months

Within 6 months.

Spiritual Care Services | 403-943-3575

Service hours

Service is available to hospital inpatients and their families in emergency situations 24/7.

Multiple Languages

Yes
View more information...

Spiritual Care Services

Provision of spiritual health care by clinically trained Spiritual Health Practitioners to patients and families across diverse spiritual, religious, cultural, and philosophical values, beliefs, and practices.

Spirituality is a dimension of health. A Spiritual Health Practitioner (SHP) is a member of the health care team that can help you understand your unique health journey in light of your personal beliefs, values, relationships and experiences. Spiritual healthcare is confidential, inclusive, compassionate, and respectful and SHPs are skilled in providing philosophical, spiritual, and religious patient care across beliefs, cultural perspectives, and practices. They address spiritual distress (experiences of loss of meaning and connection in relation to yourself, to others and to what you understand as greater) and promote spiritual well-being (connection in relation to yourself, to others and to what you understand as greater).

A SHP will listen compassionately and work with you to determine the support you want and need. Services may include the following:

  • counselling (supportive, problem focused or grief counselling), to help you:
  • find strength to accept what is happening.
  • find meaning and connection in the midst of illness, injury and trauma.
  • cope better with pain and discomfort
  • understand feelings of anxiety, depression, anger, and loneliness
  • understand what’s important to you and make decisions about your health.
  • support when facing ethical dilemma, moral distress, and the need to make difficult decisions.
  • being an advocate to support patients / families as they navigate the health care system in light of their spiritual, religious, philosophical and cultural beliefs, values, and practices
  • connecting with religious and / or cultural supports and services
  • providing palliative and end of life spiritual care

Telephone

403-943-3575

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Remote Language Interpretation service is available

Stress Lab | 403-943-3713

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Stress Lab

Stress Testing:

  • exercise stress echocardiography
  • dobutamine stress testing
  • stress testing

Telephone

403-943-3713

Service Hours

Monday: 7:00 am - 3:00 pm.
Tuesday: 7:00 am - 3:00 pm.
Wednesday: 7:00 am - 3:00 pm.
Thursday: 7:00 am - 3:00 pm.
Friday: 7:00 am - 3:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

ROUTINE REFERRAL PROCESS
Fax completed referral form to site of choice. Please be aware that not all procedures are available at all sites.

Eligibility

18 years of age.

Switchboard | 403-943-3000

Service hours

Available 24 a day, 7 days a week.
View more information...

Switchboard

These services include:

  • answering incoming telephone calls
  • transferring telephone calls and
  • giving out authorized telephone numbers

Telephone

403-943-3000

Service hours

Weekend on-call coverage via 403-212-8223 pager 07333.

Multiple Languages

Yes
View more information...

Transition Services - Acute Care

This service provides:

  • effective and timely discharges from acute care
  • promotion of joint hospital and community initiatives
  • identification of patient flow
  • identification of barriers for discharge
  • collaboration with patient care managers, physicians, and support staff to facilitate timely discharge from acute care

Telephone

403-943-8793

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Patient in acute care facility in the Calgary Zone who will require medically necessary support upon discharge

Wait times

9 Months

Ultrasound | 403-943-3702

Service hours

On call coverage after hours.

Outpatient services are generally not available at this location.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Ultrasound

Ultrasound is an imaging test that captures images of soft tissue organs, blood vessels and tissues using high-frequency sound waves (no radiation). Ultrasound is also known as sonography.

Not all tests are offered at all sites. Call the location for more information.

Telephone

403-943-3702

Service Hours

Sunday: 8:00 am - 11:00 pm.
Monday: 7:30 am - 11:00 pm.
Tuesday: 7:30 am - 11:00 pm.
Wednesday: 7:30 am - 11:00 pm.
Thursday: 7:30 am - 11:00 pm.
Friday: 7:30 am - 11:00 pm.
Saturday: 8:00 am - 11:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Urgent Neurology Clinic | 403-943-3526

Service hours

Not open statutory holidays or weekends.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Urgent Neurology Clinic

The Urgent Neurology Clinic provides urgent access and assessment service for patients with new or rapidly progressing neurological symptoms, which can or should no longer be managed by a patient's primary care team.

Please see the Urgent Neurology Clinic website for more information.

Telephone

403-943-3526

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Patient's have symptoms that are new and / or getting worse over days or weeks.

Wait times

7 Days

The Urgent Neurology Clinic provides service for adult patients with a new, acute neurological problem requiring an outpatient neurology consultation within 1 week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Urgent Psychiatric Consultation Clinic

Urgent Psychiatric Consultation Clinic (UPCC) is a single session consultation which forwards recommendations to the family physician for implementation. Prescriptions will not be provided by the consulting psychiatrist.

Assessments are done for clinical purposes only and are not for forensic, legal, union, insurance or WCB purposes. Reports are for the clinical use of the referring physician and are not to be released to third parties.

No capacity assessments are done in this clinic.

Telephone

403-943-3230

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Eligibility requirements include:

  • 18 years of age or older
  • must be connected with a family doctor
  • requiring an urgent psychiatric consultation to avoid further decompensation
  • if addictions are the primary identified concern, Access Mental Health will refer you to Adult Addiction Services first. Substance use is NOT an exclusionary criteria, however a period abstinence is recommended prior to a consult at the UPCC

Wait times

An estimated wait time will be provided at the time of appointment booking.

Volunteer Resources | 403-943-3861

Service hours

Closed Weekends and Statutory Holidays

Multiple Languages

Yes
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Volunteer Resources

Our volunteer roles share a commitment to improving the quality of the patient and family experience.

Volunteers are:

  • way-finders who help guide patients and families around our busy facilities,
  • friendly visitors who spend time with our socially isolated patients,
  • patient and family advisors who provide input and direction to AHS on numerous committees,
  • supporters of our volunteer retail operations - where the proceeds are returned to AHS to provide patient care and comfort.

For general information about volunteering with AHS please visit our website.

Telephone

403-943-3861

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.