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 General Information

University of Alberta Hospital

The University of Alberta Hospital is one of Canada?s leading clinical, research and teaching hospitals, treating more than 700,000 patients annually from across western and northern Canada. The hospital offers a wide range of diagnostic and treatment services, including specialized services within cardiac sciences, neurosciences, surgery, medicine, renal, critical care, emergency and trauma care, and a state-of-the-art burn unit. The site?s Organ and Tissue Transplant Program is also recognized as a national leader in both success rates and transplant volumes.

Accessibility

Wheel chair access available.
Includes washrooms, drinking fountains, ramps, elevators, doorways Designated disabled parking spaces underground (Level O)  level of the East parkade on 83 Avenue.

Service hours

Visiting Hours Monday - Sunday 11:00 am to 8:00 pm.

Address

8440 112 Street
Edmonton Alberta
T6G 2B7

Telephone

780-407-8822 (Switchboard)

Getting there

Bus stops at 112 and 114 St and LRT Health Sciences station is located west across 114 St.

Parking map

 Services Provided

Acute Burn Clinic | 780-407-6980

Service hours

3C Plastics Clinic; Monday 10:00 am, Tuesday - Friday 3:00 pm, Saturday 8:00 am.

Saturday and Sunday on case by case basis.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Acute Burn Clinic

Offers follow-up care for clients of the Burn Unit and treatment for clients with minor burn injuries for daily wound care.

Telephone

780-407-6980

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Fees

There may be a cost for home dressing supplies.

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Addiction and Mental Health - Acute Inpatient Services, Adult

On admission to Adult Acute Services, an individualized plan of care is developed with the intention of understanding and stabilizing the person's mental illness to the extent necessary for them to continue pursuing their recovery goals in the community. Interventions include a wide range of individual and group therapies, medication management, patient and family education, implementation of plans to meet social care needs and linkage to ongoing community based treatment and recovery supports.

Telephone

780-407-6114

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Psychiatrist acceptance of referral.

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Addiction and Mental Health - Eating Disorder Program

The goal of treatment for the eating disorder patient is normalization of weight, eating, and attitudes towards weight / eating and concurrent management of co-morbid features. The 12 bed inpatient unit provides 24 hour care to those patients who are severely medically compromised. The day hospital program provides an enhanced and continuous monitoring of the medical safety of patients who suffer from severe eating disorders. These patients participate in integration with inpatient activities such as groups and meal supervision (up to 4 times per day, 7 days a week).

The outpatient program allows for regular contact with the health care team, includes:

  • psychiatrist
  • dietician
  • psychologist
  • recreation therapist
  • RN/RPN

Telephone

780-407-6114, 780-407-7969

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Ages 14 and up, with diagnosed or suspected eating disorder causing the patient to be at or below a healthy weight.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Addiction and Mental Health - Emergency Services, Adult

Integrates mental health expertise in Emergency Departments at the Royal Alexandra Hospital and the University of Alberta Hospital sites. Individuals presenting with an addiction or mental health presentation are triaged, cleared medically, and transferred to the team. Initial assessments, including risk assessment is completed to determine plan of care.

If admission is required the team will work with the Bed Management office to facilitate.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Multiple Languages

Yes
View more information...

Addiction and Mental Health - Outpatient Psychiatry Rehabilitation Services, Adult

Provides group and individualized rehabilitation programming to assist clients to develop the skills they need to be successful in goals of independent community living, meaningful occupation, and participate in satisfying social and leisure pursuits.

Telephone

780-407-6501

Service language options

Languages other than English in which this service may be delivered.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Addiction and Mental Health - Psychiatric Outpatient Services, Adult

Psychiatric Treatment Clinic - This clinic specializes in psychotherapy, largely in the group setting, to address a range of mental health and addiction related concerns for adults.

Day Treatment Program - Provides an intensive, 18 week outpatient program with psychodynamic group therapy for adults with mental health concerns. Services include:

  • group therapy
  • family interviews
  • psychiatric care with medication management
  • exercise
  • relaxation
  • recreation groups
  • support returning to work
  • follow-up after the program.

Clients are expected to attend the program every day.

Evening Treatment Program - Provides an intensive, 18 week outpatient program with psychodynamic group therapy for adults with mental health concerns. The program takes place in the evening and requires the patient to be involved in a work setting during the program. Services include:

  • group therapy
  • family interviews
  • psychiatric care with medication management
  • exercise
  • relaxation
  • recreation groups
  • follow-up after the program.

Clients are expected to attend the program every day.

Clinical Psychology - A psychiatry referral based program that provides standardized psychological assessment and testing as well as therapy in both the individual and group setting. This service specializes in Cognitive Behavioral Therapy.

Telephone

780-407-6501

Service Hours

Monday: 8:30 am - 4:00 pm.
Tuesday: 8:30 am - 4:00 pm.
Wednesday: 8:30 am - 4:00 pm.
Thursday: 8:30 am - 4:00 pm.
Friday: 8:30 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Adults, aged 18 to 65.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Adult ENT Clinics | 780-407-8355

Wait Times

Yes

Multiple Languages

Yes
View more information...

Adult ENT Clinics

This service provides:

  • follow-up for people recently discharged from the hospital for ENT-related issues
  • assessment for people referred by an Emergency Department or their family doctor for possible diagnosis or further treatment for ear, nose, or throat issue.

Telephone

780-407-8355

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Anesthesiology | 780-407-8822

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Anesthesiology

Offers anesthesia to people having surgery. People are assessed before their surgery in the Pre-Admission Clinic. People with health problems may require an anesthetic consult and a consult with an internal medicine specialist.

Explains to patient the various options for anesthesia and pain management post surgery.

Telephone

780-407-8822

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

A doctor referral is needed.

Service hours

Open Weekdays

Multiple Languages

Yes
View more information...

Apheresis - Northern Alberta Renal Program

Services may include:

  • Plasmapheresis / plasma exchange
    Plasma is separated and taken out of whole blood and is replaced with donated plasma or another blood product. It’s used to treat a number of illnesses including immune system disorders.
  • Red Blood Cell Exchange
    Red cells are separated and taken out of whole blood and replaced with donated red blood cells. It’s used to treat sickle cell disease and other blood diseases.
  • LDL Apheresis
    Takes out low density lipoprotein cholesterol. It’s used to treat patients with very high cholesterol.
  • Leukapheresis / White Blood Cell Depletion
    Takes out white blood cells. It’s used to treat some types of leukemia.

Telephone

780-407-3925

Service language options

Languages other than English in which this service may be delivered.

Art Gallery - McMullen | 780-407-7152

Service hours

Weekend hours vary depending on volunteer availability.

View more information...

Art Gallery - McMullen

The McMullen Gallery offers staff, patients and visitors a respite from the busy hospital with its quiet music and rotating displays of artwork in various media.

Telephone

780-407-7152

Service Hours

Sunday: 11:00 am - 5:00 pm.
Monday: 11:00 am - 7:00 pm.
Tuesday: 11:00 am - 7:00 pm.
Wednesday: 11:00 am - 7:00 pm.
Thursday: 11:00 am - 7:00 pm.
Friday: 11:00 am - 7:00 pm.
Saturday: 11:00 am - 5:00 pm.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Audiology Services - Specialized

 Specialized procedures include:

  • pediatric unsedated ABR (under 6 months old) - Glenrose and Stollery Hospital
  • pediatric sedated ABR (over 6 months of age) - Stollery Hospital  
  • ENG / VNG (Electronystagmography / Videonystagmography) - Glenrose Hospital

 Does not offer hearing aid services. These services are accessed privately.

Telephone

780-407-8859

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Clients must:

  • have complex hearing or balance needs that can’t be assessed and / or managed at an audiology service community hospital or health centre site.
  • have complex balance problems and be at least 7 years old to undergo the balance assessment,
  • be able to follow multi-step directions.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Blood Pressure Assessment Clinic - Northern Alberta Renal Program

Offers assessments for clients with high blood pressure (hypertension), including: 

  • advice to doctors about treating high blood pressure and how to lower the risk of cardiovascular disease
  • the referring doctor and client will receive a full report of the clinic visit
  • education for clients about the causes of high blood pressure and advice about lifestyle changes that can help lower blood pressure and reduce cardiovascular risk

Telephone

780-492-1867, 780-492-3120

Service Hours

Monday: 9:30 am - 3:30 pm.
Wednesday: 9:30 am - 3:30 pm.
Friday: 9:30 am - 3:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Cafeteria Services | 780-407-7997

View more information...

Cafeteria Services

This service is responsible for all in-house food and drink, and catering in Alberta Health Services facilities. Third-party operated food and drink outlets, and vending machines are available in various Alberta Health Services facilities. The team is dedicated to providing fresh, high-quality food and drinks at competitive prices.

Telephone

780-407-7997

Service Hours

Monday: 8:30 am - 1:30 pm.
Tuesday: 8:30 am - 1:30 pm.
Wednesday: 8:30 am - 1:30 pm.
Thursday: 8:30 am - 1:30 pm.
Friday: 8:30 am - 1:30 pm.

Fees

Food is available for purchase.

View more information...

Cafeteria Services - Café Fantini

Hot food and Grab n go cold food items, specialty beverages and baked goods available, fresh daily.

Telephone

780-407-8822

Service Hours

Monday: 7:00 am - 2:00 pm.
Tuesday: 7:00 am - 2:00 pm.
Wednesday: 7:00 am - 2:00 pm.
Thursday: 7:00 am - 2:00 pm.
Friday: 7:00 am - 2:00 pm.

Fees

Payment is accepted by cash, debit or credit.

Service hours

Healthy Trendz Express: Open Mon to Fri, 6:30 AM - 5:00 PM; Saturday & Sunday 8:00 AM - 4:00 PM.

Healthy Trendz Market: Open Mon to Fri, 6:30 AM - 2:00 PM.

 

Healthy Trendz Market Café: Open Mon to Fri, 7:00 AM - 2:30 PM.

 

Multiple Languages

Yes
View more information...

Cafeteria Services - Healthy Trendz

Offers fresh food that people can buy at AHS hospitals and facilities. Vending machines are also available.

Telephone

780-407-8822

Service language options

Languages other than English in which this service may be delivered.

Fees

Payment can be made with cash, debit or credit.

View more information...

Cafeteria Services - Snack Bar

Offers fresh food for people to buy at AHS hospitals and facilities. Vending machines are also available.

Service Hours

Sunday: 6:30 am - 10:00 pm.
Monday: 10:30 am - 10:00 pm.
Tuesday: 10:30 am - 10:00 pm.
Wednesday: 10:30 am - 10:00 pm.
Thursday: 10:30 am - 10:00 pm.
Friday: 10:30 am - 10:00 pm.
Saturday: 6:30 am - 10:00 pm.

Fees

Payment is accepted by cash, debit or credit.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Chronic Kidney Disease Clinic - Northern Alberta Renal Program

Services include:

  • treatment aimed at slowing the chronic kidney disease
  • patient education (e.g., kidney disease, dialysis, kidney transplant)
  • monitoring kidney function
  • nutrition counselling
  • psychosocial support
  • preparing for dialysis

Telephone

780-407-2675

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Adults age 17 and older Chronic Kidney Disease stages 4 and 5.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Clinical Investigation Unit

Assists doctors with clinical research and diagnostic testing. Also provides: 

  • a safe and comfortable hospital location
  • IV starts
  • blood collection
  • outpatient and inpatient capability
  • access to all hospital emergency services
  • meals as indicated 

If a diagnostic test is ordered, the CIU helps by: 

  • books the patient for the test
  • explains the test and has the patient sign the informed consent
  • starts IVs as needed
  • collecting blood as needed
  • being familiar with testing protocols
  • collecting timed blood samples (as required)
  • giving medications (as required)

Telephone

780-407-6135

Service Hours

Monday: 7:00 am - 3:15 pm.
Tuesday: 7:00 am - 3:15 pm.
Wednesday: 7:00 am - 3:15 pm.
Thursday: 7:00 am - 3:15 pm.
Friday: 7:00 am - 3:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Consult with University of Alberta medical staff - doctors with admitting privileges to the University of Alberta.

Fax doctor orders to the Clinical Investigation Unit.

Wait times

Usually within a week.

Colonoscopy | 780-407-4830 (Unit desk)

Service hours

Please call for hours of operation.

Closed statutory holidays.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Colonoscopy

Provides examination of the large intestine to assess or confirm polyps / growths, inflammation, or areas of bleeding in the colon. Direct visualization allows for biopsies, removal of polyps and photographs.

Telephone

780-407-4830 (Unit desk)

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Computed Tomography | 780-407-8843

Service hours

Operational 24hrs x 7 days per week; appointment times throughout the day and evening.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Computed Tomography

Computed tomography, also known as "CT Scan" or "CAT Scan", is when pictures of the body are taken using radiation and computer-enhanced imaging.

Telephone

780-407-8843

Service Hours

Sunday: 12:00 am - 12:00 am.
Monday: 12:00 am - 12:00 am.
Tuesday: 12:00 am - 12:00 am.
Wednesday: 12:00 am - 12:00 am.
Thursday: 12:00 am - 12:00 am.
Friday: 12:00 am - 12:00 am.
Saturday: 12:00 am - 12:00 am.

Service language options

Languages other than English in which this service may be delivered.

A language line is available, but requests need to be made before tests are scheduled.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Dental Clinic | 780-407-6854

Service hours

Appointments are required in Day clinic.

Evening emergency 'walk-in' clinic daily from 6:45 pm - 10:00 pm.

Weekend and Statutory holiday 'walk-in clinic' hours: 12:45 pm - 4:00 pm &  6:45 pm - 10:00 pm.

Wait Times

Yes
View more information...

Dental Clinic

The Clinic provides general dental care for people with medical problems, disabilities or hospital in-patients.

Additionally, evening and weekend walk-in emergency dental treatment is available 365 days per year.

Telephone

780-407-6854

Service Hours

Sunday: 12:45 pm - 4:00 pm.
Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.
Saturday: 12:45 pm - 4:00 pm.

Wait times

An appointment is required during the week and may have a wait time of several days to several weeks depending on the dentist you’re seeing.

The evening and weekend emergency clinic is a walk-in clinic. No appointment needed.

Fees

This is a full fee-for-service clinic.

Diabetic Nephropathy Prevention Clinics - Northern Alberta Renal Program | 780-407-1443 (Administrative Enquiries Only)

Multiple Languages

Yes
View more information...

Diabetic Nephropathy Prevention Clinics - Northern Alberta Renal Program

This service:

  • assesses people with diabetes  to help prevent or delay diabetic nephropathy
  • teaches about diabetic nephropathy
  • provides information about managing diabetes, hypertension, and cholesterol

Telephone

780-407-1443 (Administrative Enquiries Only)

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Diagnostic Imaging Services

The types of tests provided in Diagnostic Imaging are included below.

Please click on the test you require to see the locations that are being offered:

Telephone

780-407-8843

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Waiting times vary depending on the modality and the urgency of the request.

Multiple Languages

Yes
View more information...

Edmonton Zone Trauma Services

Offers care to people who have been injured.

Services include:

  • sending patients to the hospital that can best help them
  • transporting people to the hospital
  • assessment, resuscitation, and treatment
  • rehabilitation
  • education about trauma
  • trauma research
  • data collection for the Alberta Trauma Registry
  • education about how to prevent injuries
  • helping patients return to their community

This service cares for people from northern Alberta, British Columbia, Saskatchewan, Nunavut, and the Northwest Territories.

For more information visit our webpage.

Telephone

780-407-6844

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait Times

Yes
View more information...

Electroencephalography (Neurophysiology) Lab

Provides electroencephalographs (EEGs) that record the electrical activity of the brain in adults, children, and infants. EEGs help diagnose diseases, injuries, and other issues that can affect the brain.

Telephone

780-407-6856

Service Hours

Monday: 7:30 am - 3:45 pm.
Tuesday: 7:30 am - 3:45 pm.
Wednesday: 7:30 am - 3:45 pm.
Thursday: 7:30 am - 3:45 pm.
Friday: 7:30 am - 3:45 pm.

Wait times

3 Weeks

An estimated wait time will be provided at the time of appointment booking.

Emergency Services | 780-407-8822

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Emergency Services

If you have an emergency, call 911.

Emergency departments:

  • take care of people that are very sick or injured on a priority basis. This means the sickest people are seen first. If you go to an emergency department for care that isn’t urgent, you will not likely be seen right away.
  • provide medical care, which includes assessment and treatment
  • stabilize people and get them ready to transport to a higher level of care facility (if needed)
  • provide follow-up care including referrals to a family doctor or specialist (if needed)

Emergency Department wait times are now available for Calgary, Edmonton, Lethbridge, Medicine Hat and Red Deer.

Telephone

780-407-8822

Service language options

Languages other than English in which this service may be delivered.

Wait times

We can’t predict how long you will need to wait in the emergency department. Patients are assessed (triaged) using a standard scoring system called the Canadian Triage and Acuity Scale (CTAS) to see how urgent their health needs are.

Endoscopy/Bronchoscopy | 780-407-4830

Service hours

Please phone for hours of operation.

Closed statutory holidays.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Endoscopy/Bronchoscopy

This service provides inpatient and outpatient endoscopy procedures including: 

  • gastroscopy - examination of the esophagus, stomach and duodenum
  • bronchoscopy - examination of the upper and lower airways
  • colonscopy - examination of the large bowel 
  • sigmoidoscopy - examination of the lower portion of the large bowel
  • ERCP - examination of the bile ducts and the pancreatic ducts

Telephone

780-407-4830

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Clinic starting time varies.

Wait Times

Yes

Multiple Languages

Yes
View more information...

ENG / VNG Lab, Vestibular Lab

ENG (Electronystamogram) and VNG (videonystagmogram) tests are done on people who have problems with:

  • dizziness
  • loss of balance
  • ringing in the ear

Telephone

780-407-6858

Service Hours

Monday: 7:30 am - 3:30 pm.
Tuesday: 7:30 am - 3:30 pm.
Wednesday: 7:30 am - 3:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Enhanced Recovery After Surgery (ERAS)

The Enhanced Recovery After Surgery (ERAS) service works to improve patient care related to nutrition, mobility after surgery, fluid management, anesthesia and pain control. We engage patients and make them part of the team by involving them in preparation for their surgery and post-operative recovery. By helping patients stay strong, we can improve outcomes, reduce complications and create a better patient experience.

 

Before surgery:

  • patients are taught health activities to practice that will help them recover
  • medications for pain, nausea, infection, and blood clot prevention are given based on best practice evidence

During surgery:

  • management of pain, nausea and fluids is provided
  • techniques are applied to reduce surgical stress response (minimally invasive surgery, employ blocks or freezing to prevent pain signals from setting off fight or flight /stress response)

 After surgery:

  • evidence promotes less lines, drains, tubes and early urinary catheter removal
  • better outcomes through drinking, eating, gum chewing, moving and walking
  • improved pain, nausea and surgical complication rate

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

A doctor or surgeon will refer.

ERCP | 780-407-4800 (Unit Desk)

Service hours

Please phone for hours of operation.

Cases done after hours on Emergency basis only

Closed statutory holidays.

Wait Times

Yes

Multiple Languages

Yes
View more information...

ERCP

Provides a test called endoscopic retrograde cholangiopancreatography (ERCP), which is used to diagnose and treat problems of the liver and pancreas.

Telephone

780-407-4800 (Unit Desk)

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking. Referral Process

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Firefighters Burn Treatment Unit

Provides the following services:

  • treatment, prevention, education, and rehabilitation to adults and children with burns
  • care for complex wounds from other illnesses, and major head and neck surgery

Telephone

780-407-6149

Service language options

Languages other than English in which this service may be delivered.

Fluoroscopy | 780-407-8843

Wait Times

Yes

Multiple Languages

Yes
View more information...

Fluoroscopy

Fluoroscopy is a real time x-ray like a video, which is used by physicians and staff to assist imaging throughout the body during exams.

Telephone

780-407-8843

Service Hours

Monday: 8:00 am - 5:00 pm.
Tuesday: 8:00 am - 5:00 pm.
Wednesday: 8:00 am - 5:00 pm.
Thursday: 8:00 am - 5:00 pm.
Friday: 8:00 am - 5:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Service available, but must be arranged ahead of time.        

Wait times

An estimated wait time will be provided at the time of appointment booking.

Friends Gift Shop | 780-407-8406

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Friends Gift Shop

Features an array of items from comfort food and cold drinks to flowers and home décor. Customers can order flowers, small gift baskets, balloons or stuffed toys to locations within the University Of Alberta Hospital by calling the gift shop. Bus passes and postage stamps can also be purchased.

Telephone

780-407-8406

Service Hours

Sunday: 10:00 am - 5:00 pm.
Monday: 8:00 am - 7:00 pm.
Tuesday: 8:00 am - 7:00 pm.
Wednesday: 8:00 am - 7:00 pm.
Thursday: 8:00 am - 7:00 pm.
Friday: 8:00 am - 7:00 pm.
Saturday: 10:00 am - 5:00 pm.

Gamma Knife | 780-407-8278

Service hours

Gamma Knife treatments are provided on Monday and Wednesday.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Gamma Knife

Gamma Knife is used as an alternative to or may complement conventional surgery that treats brain conditions including:

  • brain tumors
  • blood vessel malformations
  • severe facial nerve pain
  • certain movement disorders

Gamma Knife treatment is an outpatient procedure and patients can resume normal activities almost immediately.
 
The initial consult appointment and treatment follow-up will be at the Kaye Edmonton Clinic. The treatment procedure will be at the University of Alberta Hospital, Walter Mackenzie Centre.

Telephone

780-407-8278

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Interpreters are available by phone 24/7 in over 240 languages. No scheduling is required.

Eligibility

The following information is considered to determine eligibility for the Gamma Knife treatment:

  • Medical and surgical history
  • Clinical examinations
  • Imaging studies, e.g. MRI, CT

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Gastroenterology and Hepatology

Provides care services for adults with gastrointestinal and liver diseases. The unit also provides care to adults being assessed for a liver transplant.

Includes access to:

  • diagnostics
  • laboratory
  • consultation

Telephone

780-407-3201

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Closed on statuatory (named) holidays

Wait Times

Yes

Multiple Languages

Yes
View more information...

Gastrointestinal Motility Lab

Performs studies and tests for motility and movement of the gastrointestinal tract for people with:

  • heartburn
  • chest pain
  • problems swallowing
  • regurgitation
  • vomiting
  • distension
  • diarrhea
  • constipation

Telephone

780-407-6357

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Gastroscopy | 780-407-4830 (Unit Desk)

Service hours

Please phone for hours of operation.

Closed on statutory holidays.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Gastroscopy

In using a thin flexible tube with it's own light source, the upper digestive tract is examined. The doctor focusses on the lining of the esophagus, stomach and upper portion of the small intestine.

Telephone

780-407-4830 (Unit Desk)

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Open weekdays and closed on statutory holidays.

Wait Times

Yes

Multiple Languages

Yes
View more information...

General Nephrology Clinic - Northern Alberta Renal Program

Services provided may include:

  • prevent and treat causes of kidney problems
  • keep kidneys working at their best
  • slow progress to end-stage kidney disease

The Rural General Nephrology Clinics are offered in some rural communities to help more people get service without having to travel. Clinics are offered in:

 

  • High Level
  • Grande Prairie
  • Peace River
  • Whitecourt
  • Westlock
  • St. Paul

 

Telephone

780-407-1721

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

General Radiography (X-Ray)

General Radiography uses x-rays to produce images of the structures inside the body, particularly bones. X-ray beams can pass through the body, but they are absorbed in different amounts depending on the density of the material they pass through.

Telephone

780-407-8843

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Available 24 a day, 7 days a week.

Referral Needed

Yes

Multiple Languages

Yes
View more information...

General Systems Intensive care Unit

Provides life support to critically ill adult patients with serious, life-threatening illnesses from a variety of causes, which may include:

  • shock
  • pneumonia
  • trauma
  • transplantation
  • severe surgical illness
  • other serious medical illnesses caused by kidney, liver failure, and diabetes

 Equipment is used to monitor patients and provide life support, including:

  • helping the patient to breathe
  • supporting vitals signs with medicine
  • cleaning a person’s blood with different types of dialysis

Telephone

780-407-6480

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Professional referral required.

Genetic Laboratory Services | 780-407-1434 (Molecular Diagnostics Laboratory ), 780-407-1542 (Cytogenetics Laboratory) , 780-407-6648 (Molecular Pathology Laboratory), 780-407-8820 (Newborn Metabolic Screening & Biochemical Genetic Laboratory)

Service hours

Saturday 7:00 AM - 5:00 PM Newborn Metabolic Screening & Biochemical Genetic Laboratory only

Referral Needed

Yes
View more information...

Genetic Laboratory Services

This program  offers special testing for different genetic conditions. Results are only sent to the person that orders the test.

Telephone

780-407-1434 (Molecular Diagnostics Laboratory ), 780-407-1542 (Cytogenetics Laboratory) , 780-407-6648 (Molecular Pathology Laboratory), 780-407-8820 (Newborn Metabolic Screening & Biochemical Genetic Laboratory)

Service Hours

Monday: 7:00 am - 5:00 pm.
Tuesday: 7:00 am - 5:00 pm.
Wednesday: 7:00 am - 5:00 pm.
Thursday: 7:00 am - 5:00 pm.
Friday: 7:00 am - 5:00 pm.

Referral Needed

All tests must be ordered by a doctor or healthcare provider.

Geriatric Assessment Team | 780-407-6947

Referral Needed

Yes
View more information...

Geriatric Assessment Team

Offers assessments for older people in the hospital with complex medical needs, including:

  • dementia
  • delerium
  • polypharmacy (taking many different kinds of medicine)
  • incontinence
  • functional decline
  • falls
  • depression

Provides treatment suggestions, assessments, and referrals for further rehabilitation with the Glenrose Specialized Geriatric Rehabilitation program.

Telephone

780-407-6947

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Referral Needed

Referrals are received from family doctors, Home Care Nurses, family members.

Eligibility

Age 65 and over and living in Alberta, or  younger than age 65 who suffer with a geriatric syndrome i.e. early onset dementia.

Head and Neck Cancer Support Group | 780-407-2770, 780-407-6318

Service hours

The group has meetings twice per month, from 2:00 PM - 3:30 PM. Call for dates

Multiple Languages

Yes
View more information...

Head and Neck Cancer Support Group

This is a support group rather than a therapy group. The intent is for survivors to come together and share the feelings, knowledge and experiences associated with their journey. Facilitated by registered social workers, the group may include such topics as:

  • coping with ongoing medical concerns
  • recovering from emotional as well as physical trauma
  • coping with dietary challenges at home and in public, whether it is tube-feeding or other intake issues
  • family considerations
  • dealing with the stigma of having a changed appearance
  • the impact of treatment on one's life
  • finding hope

Telephone

780-407-2770, 780-407-6318

Service language options

Languages other than English in which this service may be delivered.

Multiple Languages

Yes
View more information...

Health Information - Access and Disclosure

In accordance with Alberta’s Health Information Act, this is a service which enables the release of individually identifiable health information with or without the consent of an individual.

 

Telephone

780-407-8766

Service language options

Languages other than English in which this service may be delivered.

Fees

All requests are charged a fee in accordance with the Health Information Act. A basic fee of $25.00 is applied to all requests which includes up to 20 pages depending on record format i.e. paper, electronic or microfilm record. Each additional page costs from .25 to .50 cents per page. Dependent on the type of request additional costs may apply.



Fee Reductions

If you are unable to pay the fee, please submit evidence of financial hardship.

View more information...

Health Information / Records Management

Provides patients with information from their health records

Completes patient charts, collects data, data entry and coding, collects patient information, dictates notes, and transcribes inpatient and outpatient charts.

Telephone

780-407-6997

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Fees

There is a fee for copies of health records.

Hemodialysis - Northern Alberta Renal Program | 780-407-3347 (Unit 5B1), 780-407-6105 (Unit 5C2)

Wait Times

Yes

Multiple Languages

Yes
View more information...

Hemodialysis - Northern Alberta Renal Program

Provides hemodialysis treatments (a process where the client’s blood is passed through a special filter that removes waste products and water).

Most people need 3 treatments every week. Each treatment lasts 4 hours.

Telephone

780-407-3347 (Unit 5B1), 780-407-6105 (Unit 5C2)

Service Hours

Sunday: 7:00 am - 11:00 pm.
Monday: 7:00 am - 11:00 pm.
Tuesday: 7:00 am - 11:00 pm.
Wednesday: 7:00 am - 11:00 pm.
Thursday: 7:00 am - 11:00 pm.
Friday: 7:00 am - 11:00 pm.
Saturday: 7:00 am - 11:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Wait Times

Yes
View more information...

Home Parenteral Therapy Program

Coordinates the use of IV medications and fluids at home.  Teaches clients and caregivers how to use an IV pump to give medicines and fluids and coordinates supplies.

 

Telephone

780-407-7533

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Fees

Fees vary according to the type of medication and supplies needed.

Hospitals | 780-407-8407 (patient location), 780-407-8822

Multiple Languages

Yes
View more information...

Hospitals

To access contact information and a list of services offered, select a hospital.

Search through a complete list of progams and services, or hospital and facility information with the following: 

Find Healthcare:

Telephone

780-407-8407 (patient location), 780-407-8822

Service language options

Languages other than English in which this service may be delivered.

Indigenous Health Program | 780-407-7092

Multiple Languages

Yes
View more information...

Indigenous Health Program

Program objectives include:

  • providing an effective, patient-centered approach for improving care to First Nations, Métis and Inuit peoples and communities through specific services
  • working with health zones to facilitate the development and delivery of health services for First Nations, Métis and Inuit peoples
  • facilitating accessible, culturally safe, equitable health service delivery for all First Nations, Métis and Inuit communities and peoples

Also provides the following:

  • cultural and spiritual support for First Nations (Status and Non-status) Métis and Inuit patients and families. Collaborates with healthcare providers around spiritual, cultural and other special needs to facilitate culturally safe and family-centered care. This role also offers a specialized mental health and addictions focus including group and individual support
  • diabetes education using a holistic and cultural approach for First Nations (Status and Non-status) Métis and Inuit patients and families. Within our chronic disease mandate, the Anderson Hall clinic provides a four day, culturally-based, holistic diabetes education program, as well as 1 day follow-up appointments with the wellness team. For more information on the Indigenous Wellness Program visit Indigenous Wellness Program
  • advocacy for support of Indigenous patients and their families across the continuum of care: from healthcare facilities to community services. Promotes awareness and consultation between patients, families, communities, and AHS staff
  • help for Indigenous patients navigating the cancer care system in providing consistent, coordinated care and ensure they feel safe and comfortable in a clinical setting. This role also develops culturally sensitive relationships with other health care providers

Telephone

780-407-7092

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Service is available to all First Nations (Status and Non-Status), Métis, and Inuit peoples who use health services in the Edmonton and North Zones.

Service hours

Available 24 a day, 7 days a week.

Referral Needed

Yes

Wait Times

Yes
View more information...

Inpatient Nephrology - Northern Alberta Renal Program

Provides care for people with kidney problems, including: 

  • hemodialysis
  • peritoneal dialysis
  • care for people who have kidneys that do not work well but who do not need dialysis
  • care for people who have had a kidney transplant in the past

Telephone

780-407-8493

Referral Needed

You need to be referred by a doctor to a nephrologists (kidney specialist).

Wait times

Waiting times vary.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Interventional Radiography / Angiography

Interventional Radiography is a sub-specialty of Diagnostic Imaging (radiology) that uses imag-guided procedures for both therapeutic and diagnostic Purposes.  Interventional radiography can be done using x-ray, CT, Ultrasound or MRI images and are done to diagnose and treat disease in almost every organ system.

Angiography, which is a diagnostic imaging procedure that uses a radio-opaque dye and a specialized x-ray camera to take pictures of the blood flow in specific blood vessels (arteries or veins) or blood flow within the heart itself. Sometimes treatments are done during an angiogram.

Telephone

780-407-8843

Service Hours

Monday: 7:00 am - 7:00 pm.
Tuesday: 7:00 am - 7:00 pm.
Wednesday: 7:00 am - 7:00 pm.
Thursday: 7:00 am - 7:00 pm.
Friday: 7:00 am - 7:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Intestinal Transplant Program

Each person will be assessed on their need, urgency, and if they are a good candidate for the procedure.  Patients will be required to follow a complex medical treatment plan. They should be emotionally stable, have realistic attitudes towards illness, outcome and transplantation. Patients would benefit from having personal support before and after transplant.

Telephone

780-407-3796

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

IV Medicine | 780-407-5306, 780-407-8417

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

IV Medicine

Examples of IV treatments include:

  • chemotherapy
  • antibiotics
  • supplemental iron treatments
  • blood products

Telephone

780-407-5306, 780-407-8417

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Referral must be from a doctor with admitting privileges at the University of Alberta Hospital.. Fax referral to Unit 3A, Adult Day Medicine.

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Laboratory Medicine Client Response Centre

Offers information 24 / 7 for people who need to access laboratory testing services in the Edmonton Zone, including:

  • locations
  • hours of operation

This service can only provide laboratory results to healthcare providers who need them to provide care for their clients.

Telephone

780-407-7484

Service language options

Languages other than English in which this service may be delivered.

Laboratory Services | 780-407-7484 (Client Response)

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes
View more information...

Laboratory Services

This service provides a comprehensive range of routine and specialized lab testing and clinical consultation, services may include:

  • blood and body fluid sample collection
  • biochemistry and toxicology
  • urinalysis
  • transfusion medicine
  • hematology
  • coagulation studies
  • microbiology
  • serology
  • surgical pathology
  • cytopathology
  • autopsy pathology
  • student practicum training for medical lab technologists and medical lab assistants

Telephone

780-407-7484 (Client Response)

Wait times

An estimated wait time will be provided at the time of appointment booking.

Lost and Found | 780-407-8347

Service hours

Available 24 a day, 7 days a week.
View more information...

Lost and Found

Please call the Security Office to see if your item has been found.

Telephone

780-407-8347

Magnetic Resonance Imaging | 780-407-7003, 780-407-7672

Wait Times

Yes

Multiple Languages

Yes
View more information...

Magnetic Resonance Imaging

MRI scanners use strong magnetic fields and radiowaves to form images of the body.  The technique is widely used in hospitals for medical diagnosis, staging of disease and for follow-up without exposure to ionizing radiation.

Used for many exams, including: head, spine, heart, bone / joints, and abdomen.

Telephone

780-407-7003, 780-407-7672

Service Hours

Sunday: 7:00 am - 3:00 pm.
Monday: 6:00 am - 12:00 am.
Tuesday: 6:00 am - 12:00 am.
Wednesday: 6:00 am - 12:00 am.
Thursday: 6:00 am - 12:00 am.
Friday: 6:00 am - 12:00 am.
Saturday: 7:00 am - 3:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Neurosciences Intensive Care Unit

Provides treatment for the following  disorders:

  • strokes (hemorrhagic and ischemic)
  • traumatic brain injury
  • cerebral aneurysms
  • spinal cord injury
  • cerebral tumors
  • neurological infections

Telephone

780-407-6159

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Adults,  with some exception.

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Northern Alberta Renal Program - NARP

Services offered may include:

For more information:

Telephone

780-407-7747

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Nuclear Medicine | 780-407-8669

Wait Times

Yes

Multiple Languages

Yes
View more information...

Nuclear Medicine

Clients swallow, inhale, or are given a needle with a radiotracer before their exam. Radiotracers go to a specific body part so the camera can take pictures. (tests may take a number of hours to complete; patients may be required to return later that day or the next day to complete exam).

Radiotracers are also given to treat diseases like thyroid disease.

Telephone

780-407-8669

Service Hours

Monday: 6:30 am - 4:30 pm.
Tuesday: 6:30 am - 4:30 pm.
Wednesday: 6:30 am - 4:30 pm.
Thursday: 6:30 am - 4:30 pm.
Friday: 6:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Occupational Therapy | 780-407-6203

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Occupational Therapy

Provides services to help people recover or keep daily living or work skills. Services include:

  • assessment
  • treatment
  • prevention
  • education

Telephone

780-407-6203

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Ophthalmology - Pediatric | 780-407-6417

Service hours

Wait time is dependent on the severity of the child's condition based on the referral, and clinic availability.

Wait Times

Yes
View more information...

Ophthalmology - Pediatric

Services provided include:

  • Pediatric strabismus and surgery
  • Neuro-ophthalmology
  • Ocular genetics
  • Pediatric cataract and surgery
  • Pediatric glaucoma and surgery
  • Pediatric nasolacrimal obstruction and surgery
  • Orthoptic technical support services for community Ophthalmologists

Telephone

780-407-6417

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Eligibility

Service targeted to children from birth up to their 17th birthday.

Wait times

Wait time is dependent on the severity of the child's condition based on the referral, and clinic availability.

Wait Times

Yes
View more information...

Otolaryngology - Head and Neck Surgery

Provides care to adults with head and neck concerns. This includes;

  • thyroid and parathyroid disorders
  • head and neck cancers
  • sinus disease
  • ear and hearing disorders
  • facial plastic and reconstructive surgery
  • voice and swallowing problems
  • sleep disorders
  • allergies

Telephone

780-407-8355

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Closed statutory holidays.

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Outpatient Cancer Drug Benefit Program

Cancer drugs are provided, without charge, to registered Alberta cancer patients through specific locations in the province.

Please refer to the Alberta Health Services Cancer Drug Benefit Program.

Telephone

780-407-8855

Service Hours

Monday: 7:30 am - 3:45 pm.
Tuesday: 7:30 am - 3:45 pm.
Wednesday: 7:30 am - 3:45 pm.
Thursday: 7:30 am - 3:45 pm.
Friday: 7:30 am - 3:45 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Professional referral required.

Eligibility

Recipients must be:

  • covered by Alberta Health Care Insurance Plan;
  • registered in the Cancer Registry with a disease classified in the International Classification of Diseases for Oncology;
  • require drugs to treat cancer.

Outpatient Residence | 780-407-6593, 780-432-8704 (Booking for Cross Cancer patients)

View more information...

Outpatient Residence

Offers accommodation located near the University of Alberta Hospital, Stollery Children's Hospital and Cross Cancer Institute for outpatients and visitors.

Telephone

780-407-6593, 780-432-8704 (Booking for Cross Cancer patients)

Service Hours

Sunday: 7:00 am - 11:00 pm.
Monday: 7:00 am - 11:00 pm.
Tuesday: 7:00 am - 11:00 pm.
Wednesday: 7:00 am - 11:00 pm.
Thursday: 7:00 am - 11:00 pm.
Friday: 7:00 am - 11:00 pm.
Saturday: 7:00 am - 11:00 pm.

Eligibility

Outpatients take priority booking but visitors may be accommodated depending on room availability

Fees

Fees apply for patients and guests visiting patients. Outpatient Residence Fees: Single: $25/night, $600/month Double: $40/night, $960/month Cots or cribs: $10/night

Palliative Care Consult Team (Inpatient) | 780-407-8822 (Switchboard)

Service hours

Urgent:

UAH Switchboard:(780) 407-8822

Non-urgent:

Fax consult request to

(780) 407-1394

Weekends - on-call palliative physician - call Community Care Access - 780-496-1300

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Palliative Care Consult Team (Inpatient)

Provides help to your health care team in managing your problems and concerns. This service is available in all care settings in the Edmonton Zone.

At home or in a hospital your main health care team provides your palliative care. A referral from your Doctor or Nurse Practitioner is needed when they want help from the palliative care service.

Our Services Include:

  • Providing consultative services and working closely with doctors, Nurse Practitioners, Home Care staff and hospital teams
  • Helping provide full care (physical, emotional, mental and spiritual) to the patient and family with a life-limiting disease
  • Assessing the need for transfer to the Tertiary Palliative Care Unit or to a hospice palliative care unit

Telephone

780-407-8822 (Switchboard)

Service Hours

Monday: 8:00 am - 5:00 pm.
Tuesday: 8:00 am - 5:00 pm.
Wednesday: 8:00 am - 5:00 pm.
Thursday: 8:00 am - 5:00 pm.
Friday: 8:00 am - 5:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Referral is from a Physician or Nurse Practitioner.

Eligibility

palliative diagnosis

Wait times

2 Days

An estimated wait time for a consult is 1-3 business days.

Hospice placement varies based on availability of beds.

Service hours

These hours are for the business office. Public parking rates apply 24 hours per day.

Parking facility hours:

  • Meters, East parkade and Emergency lot are 24 hrs
  • Underground parking open for incoming cars 6 a.m. to 9 p.m. daily
View more information...

Parking Services - Edmonton Zone

Parking Services is responsible for operating public and staff parking stalls at Alberta Health Services health care facilities and other locations. 

Parking Services is an ancillary operation, which means that no government-provided health care funds may be used to build, lease, maintain, repair or manage parking areas. Fees collected from parkers are used to cover these costs.

For more information about parking maps, paying a ticket or appealing a ticket visit the website.

Telephone

780-407-8890

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Fees

Parking fees are in effect 24 hours per day and vary by location. Applicable fees are posted in public parking areas. Weekly and monthly rates are available for patients and visitors requiring longer term parking.

Multiple Languages

Yes
View more information...

Patient Email Well Wishes

As part of our support for patient care and comfort, friends and family of inpatients at hospital and health care facilities can send well wishes via email. Sites participating in the program will receive the message, will ensure that the message is only "well-wish" (any other type of communication will be deleted) and will arrange for delivery within 3 business days. A couple of important reminders - the electronic delivery system is not a secure connection, so please don't add any confidential information to your message. Plus the "well-wish" system does not allow for replies or confirm receipt / delivery confirmation.

Service language options

Languages other than English in which this service may be delivered.

Patient Food Services | 780-407-7196

Service hours

General hours of meal service:

Breakfast: 7:30 am - 9:00 am;

Lunch: 11:30 am - 1:00 pm;

Supper: 4:30 pm - 6:00 pm

View more information...

Patient Food Services

Patient Food Services ensures patients receive the diet the doctor or dietitian orders. Our team of dietitians, food service supervisors, and qualified cooks plan and continually improve menus.

In some centers we provide food services for staff and visitors (cafeteria). Refer to the specific site contact information for hours of operation and location.

Telephone

780-407-7196

Service Hours

Sunday: 7:00 am - 8:00 pm.
Monday: 7:00 am - 8:00 pm.
Tuesday: 7:00 am - 8:00 pm.
Wednesday: 7:00 am - 8:00 pm.
Thursday: 7:00 am - 8:00 pm.
Friday: 7:00 am - 8:00 pm.
Saturday: 7:00 am - 8:00 pm.

Patient Information | 780-407-8408

View more information...

Patient Information

Services offered:

  • responding to patient location inquires
  • providing direction on a patients whereabouts

Telephone

780-407-8408

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.
View more information...

Pharmacy Services - Outpatients

This service provides:

  • prescription services for residents of the Edmonton Zone
  • prescription services for patients in province-wide programs centred in Edmonton
  • limited over-the-counter prescription services
  • participation in research studies

Telephone

780-407-6990

Service Hours

Monday: 8:00 am - 6:00 pm.
Tuesday: 8:00 am - 6:00 pm.
Wednesday: 8:00 am - 6:00 pm.
Thursday: 8:00 am - 6:00 pm.
Friday: 8:00 am - 6:00 pm.
Saturday: 8:00 am - 1:00 pm.

Fees

Standard dispensing fees apply

Physical Therapy | 780-407-6002

Service hours

Inpatient services are provided 5 days per week. Most programs offer access on weekends and holidays, though service intensity or frequency may be reduced.

Outpatient services are generally provided during weekdays and generally between the hours of 7 am to 5 pm but vary between programs.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Physical Therapy

Helps to restore maximum function and independence through

  • cardiac rehabilitation
  • falls prevention
  • stroke or spinal cord rehabilitation
  • orthopedic injuries or surgery rehabilitation
  • injury prevention
  • rheumatology
  • management of cystic fibrosis and other cardiopulmonary conditions
  • plastic surgery / hand therapy
  • burn rehabilitation

Telephone

780-407-6002

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Phone Rehabilitation Services for more information.

Wait times

An estimated wait time will be provided at the time of appointment / clinic booking.

Service hours

Outpatient services are generally provided during weekdays and generally between the hours of 7:00am to 5:00pm, but this varies between programs.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Physical Therapy Outpatient Services

Restores maximum function and independence through: 

  • cardiac rehabilitation
  • falls prevention
  • stroke or spinal cord rehabilitation
  • orthopedic injuries or surgery
  • neurodevelopment  and rehabiliation for pediatric specific conditions
  • functional restoration
  • injury prevention and education
  • chronic pain management
  • hand therapy following plastic surgery
  • management of rheumatoid conditions
  • burn management and wound care
  • cardiopulmonary rehabilitation
  • rehabilitation following organ transplant
  • gait, balance and coordiation re-education and training

Telephone

780-407-6002

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Phone Rehabilitation Services for more information.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Fees

There may be a fee for some supplies or equipment.

Plastic Surgery | 780-407-6116

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Plastic Surgery

The most common types of plastic surgeries are for:

  • broken bones in the face or hands
  • injuries to the hands, arms, or legs that need a skin graft

Cosmetic surgery is NOT offered.

Telephone

780-407-6116

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Positron Emission Tomography / Computed Tomography

The person is given a radioactive substance that collects in certain cells in the body. These cells can then be detected and the PET/CT combined gives a clear picture of the size, shape, and location of the abnormal cells.

Telephone

780-407-7452

Service Hours

Monday: 8:00 am - 7:00 pm.
Tuesday: 8:00 am - 7:00 pm.
Wednesday: 8:00 am - 7:00 pm.
Thursday: 8:00 am - 7:00 pm.
Friday: 8:00 am - 7:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Post-Anaesthetic Recovery Room | 780-407-8822 (Hospital Switchboard)

Service hours

Available 24 a day, 7 days a week.

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Post-Anaesthetic Recovery Room

Meets the post-anesthetic recovery needs for adults who have had a regional, local, or general anaesthetic

Telephone

780-407-8822 (Hospital Switchboard)

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

You need to be admitted by a doctor.

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Protective Services

Protective Services responsibilities include:

  • safety of patients, staff, and visitors
  • protection of hospital and personal property
  • patrolling and observing activities in all areas of the hospital
  • prevention and detection of criminal activities
  • investigations conducted into security and fire-related matters
  • responding to security alarms, fire alarms, medical emergencies, hazardous situations
  • access control
  • lost and found
  • fire safety
  • safe walking
  • assisting with parking

Service language options

Languages other than English in which this service may be delivered.

Provincial Laboratory for Public Health (ProvLab) | 780-407-7121, 780-407-7121 (Microbiologist/Virologist On Call), 780-407-8822 (UAH Switchboard), 780-407-8925 (Environmental Testing)

Service hours

Available 24 a day, 7 days a week.

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Provincial Laboratory for Public Health (ProvLab)

Operating under Laboratory Services and based at two sites this service has a scope of approximately 2 million tests per year including environmental water testing (drinking water and recreational water), enteric disease related testing for outbreak investigation, immunity testing including prenatal testing, mycobacteriology, mycology, parasitology, transplant virology, zoonotic diseases, sexually transmitted infections, HIV, hepatitis viruses, vaccine preventable diseases and bioterrorism related testing.

The service provides clinical and public health microbiology testing and diagnostic algorithms, employing state-of-the-art methodologies including advanced molecular and genomics methods.

Also under the responsibility of ProvLab is the acute care clinical microbiology testing for the University of Alberta Hospital and the only containment level 3 laboratory in the province used for clinical diagnostic purposes.

In addition staff respond to outbreaks, emerging issues and emergency response situations as the need arises.

The trend in clinical microbiology continues to include multi-pathogen detection arrays, point-of-care rapid testing, as well as whole genome sequencing/genomics approaches to pathogen characterization.  ProvLab is integrally involved in research for all of these issues.

For more information visit our website

Telephone

780-407-7121, 780-407-7121 (Microbiologist/Virologist On Call), 780-407-8822 (UAH Switchboard), 780-407-8925 (Environmental Testing)

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Service is not provided directly to patients. Testing is requested by healthcare providers and results are provided only to healthcare providers.

Pulmonary Function Lab | 780-407-6212

Wait Times

Yes

Multiple Languages

Yes
View more information...

Pulmonary Function Lab

Services include:

  • assessment and evaluation
  • tests
  • education
  • follow-up

Telephone

780-407-6212

Service Hours

Monday: 7:45 am - 4:00 pm.
Tuesday: 7:45 am - 4:00 pm.
Wednesday: 7:45 am - 4:00 pm.
Thursday: 7:45 am - 4:00 pm.
Friday: 7:45 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Available 24 a day, 7 days a week.

Referral Needed

Yes
View more information...

Pulmonary Medicine Inpatient Unit

Provides inpatient medical and nursing care to adult patients with lung diseases and disorders including:

  • pneumonia
  • asthma
  • COPD (chronic obstructive pulmonary disease)
  • cystic fibrosis
  • lung cancer

Telephone

780-407-6141

Referral Needed

Doctor to refer to the pulmonary doctor on service at the time of the referral. Unit 5E3 and Admitting will know who is on service. A referral letter must come with the patient.

Registration | 780-407-8422

View more information...

Registration

Patient Registration

  • registers and pre-registers patients and collects demographic and financial information.
  •  registers patients for  inpatient admissions, ambulatory clinic appointment, and  emergency department services

Telephone

780-407-8422

Service hours

Open Weekdays only. Closed on statutory holidays

Multiple Languages

Yes
View more information...

Renal Transplant Services - Northern Alberta Renal Program

This service:

  • assesses people with chronic kidney disease for transplants
  • maintains the kidney transplant wait list
  • provides ongoing care for people who have had a kidney transplant.

Telephone

780-407-1200, 780-407-8099

Service language options

Languages other than English in which this service may be delivered.

Respiratory Therapy | 780-407-1009

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Respiratory Therapy

Participates as a member of the multi disciplinary health care team in both acute and critical care environments. Manages life support equipment such as ventilators. Also checks lung and heart function, using specialized tests and equipment. Provides patient education.

Telephone

780-407-1009

Service language options

Languages other than English in which this service may be delivered.

Service hours

Rheumatoid Arthritis Group Management Program is;

Four consecutive days (Monday-Wednesday from 8:45 a.m. to 3:15 p.m., Thursday from 8:45 a.m. to 12:30 p.m.)

Ankylosing Spondylitis Group Management Program is;

One full day (Friday from 8:15 a.m. to 4:15 p.m.)

 

Multiple Languages

Yes
View more information...

Rheumatology - Rheumatoid Arthritis and Ankylosing Spondylitis Group Management Programs

Rheumatoid Arthritis Group Management Program - "Managing Your RA"

Sessions include presentations, group participation and discussion, and individual treatment with an Arthritis Care Team physical therapist and occupational therapist.

Learn about:

  • understanding rheumatoid arthritis
  • joint management and joint protection
  • methods to relieve pain
  • fitness and exercise
  • managing fatigue
  • relaxation
  • nutrition
  • pharmacy management and medical update
  • strategies for living well
  • goal setting to achieve change

The Arthritis Care Team will meet with you for an individual assessment prior to the group program, and an individual follow-up will be arranged for 2 months after attending the program.

Ankylosing Spondylitis Group Management Program - "Managing Your AS"

Sessions include presentations, discussion and active participation

Learn about:

  • understanding ankylosing spondylitis and spondyloarthritis
  • managing pain and stiffness
  • fitness and exercise
  • tips for daily living
  • managing fatigue
  • medical update
  • goal setting to achieve change

Telephone

780-407-1609, 780-407-6002

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Must be under the care of a rheumatologist and be diagnosed with an inflammatory arthritis

Fees

For materials



Fee Reductions

Sexual Assault Response Team | Access to this service is by Emergency Room visit only

Multiple Languages

Yes
View more information...

Sexual Assault Response Team

Specially trained Registered Nurses with specialized education in sexual assault care. The SART offers victims of sexual assault (14 years and older) compassionate, confidential and non-judgmental care in the Edmonton Zone.

This service is provided with or without police involvement in emergency rooms of 10 hospitals in the Edmonton Zone.

Telephone

Access to this service is by Emergency Room visit only

Service language options

Languages other than English in which this service may be delivered.

English

Eligibility

Available to males and females aged 14 and older who have been sexually assaulted in the previous 7 days.

Males and females aged 13 and younger who have been sexually assaulted should go to the Stollery within the first 3 days.

Sigmoidoscopy | 780-407-4830 (Direct to Unit)

Service hours

Please phone for hours of operation.

Closed statutory holidays.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Sigmoidoscopy

Provides examination of the lower bowel using a fiberoptic scope.

Telephone

780-407-4830 (Direct to Unit)

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Social Work | 780-407-8871

Multiple Languages

Yes
View more information...

Social Work

Assesses clients' needs and gives support to help them deal with illness or injury.

Services include:

  • help addressing concerns of clients, families, and members of the healthcare team
  • information and education (e.g., making good decisions, caregiver stress, career or work options, end-of-life care, child care options)
  • referrals to community resources and services (e.g., financial help, accommodation, transportation)
  • help solving conflicts within families and with the healthcare system
  • speaks with government agencies and departments on behalf of clients
  • support as clients transition home or to another care setting

Telephone

780-407-8871

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Spiritual Care | 780 407-8447, 780-407-8822 (Switchboard)

Service hours

Spiritual Care Services can be reached 24 hours a day, 7 days a week by contacting the hospital switchboard.

Multiple Languages

Yes
View more information...

Spiritual Care

Offers spiritual and emotional support for patients, families, and staff in the hospital. Services are for people of any religion or culture and may include:

  • help dealing with difficult decisions or issues of life and death
  • help talking about ethical concerns or problems
  • bereavement (grief) counselling

Support is available through:

  • compassionate staff members
  • prayer, ritual, or ceremonies
  • spiritual counsel
  • help linking people to their faith community
  • a space set aside for private prayer and services

Telephone

780 407-8447, 780-407-8822 (Switchboard)

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Stroke Prevention Clinic | 780-407-7363

Service hours

Closed 12:00pm to 1:00pm

Wait Times

Yes

Multiple Languages

Yes
View more information...

Stroke Prevention Clinic

Provides the services below:

  • investigation and diagnosis
  • monitoring and follow-up
  • education and lifestyle change
  • support
  • carotid Doppler ultrasound and TCD Monitoring (U of A Hospital only)

The goal is to lower the risk in people at a higher risk of having a stroke or another stroke.

Telephone

780-407-7363

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Switchboard | 780-407-8822

View more information...

Switchboard

These services include:

  • answering incoming telephone calls
  • transferring telephone calls and
  • giving out authorized telephone numbers

Telephone

780-407-8822

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Tuberculosis (TB) Medicine Inpatient Unit

Offers care to adult patients in the hospital with tuberculosis (TB). Isolation beds are available to treat patients with active TB. Non-isolation beds are available to treat patients with non-active TB.

Telephone

780-407-6184

Service language options

Languages other than English in which this service may be delivered.

Ultrasound | 780-407-8843

Wait Times

Yes

Multiple Languages

Yes
View more information...

Ultrasound

Ultrasound is an imaging test that captures images of soft tissue organs, blood vessels and tissues using high-frequency sound waves (no radiation).  Ultrasound is also known as sonography. 

Not all tests are offered at all sites. Call the location for more information.

Telephone

780-407-8843

Service Hours

Monday: 8:00 am - 3:30 pm.
Tuesday: 8:00 am - 3:30 pm.
Wednesday: 8:00 am - 3:30 pm.
Thursday: 8:00 am - 3:30 pm.
Friday: 8:00 am - 3:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Wait Times

Yes
View more information...

Vascular Interventional Neuro Radiology

Procedures may require injection of radiopaque contrast material (x-ray dye). Local anaesthetic and / or light sedation may be required during the procedure. Angiography is done on the head, neck, chest, abdomen, and arms and legs. The types of interventional procedures include procedures to repair aneurysms, carotid (artery) stent insertions, embolizations, genito-urinary tube replacements, PICC (Peripherally Inserted Central Catheter) lines and many others.

Telephone

780-407-8843

Service Hours

Monday: 8:00 am - 5:00 pm, 8:00 am - 5:00 pm.
Tuesday: 8:00 am - 5:00 pm, 8:00 am - 5:00 pm.
Wednesday: 8:00 am - 5:00 pm, 8:00 am - 5:00 pm.
Thursday: 8:00 am - 5:00 pm, 8:00 am - 5:00 pm.
Friday: 8:00 am - 5:00 pm, 8:00 am - 5:00 pm.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Multiple Languages

Yes
View more information...

Volunteer Resources

Our volunteer roles share a commitment to improving the quality of the patient and family experience.

Volunteers are:

  • way-finders who help guide patients and families around our busy facilities,
  • friendly visitors who spend time with our socially isolated patients,
  • patient and family advisors who provide input and direction to AHS on numerous committees,  
  • supporters of our volunteer retail operations - where the proceeds are returned to AHS to provide patient care and comfort.

For general information about volunteering with AHS please visit our website.

Service language options

Languages other than English in which this service may be delivered.