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 General Information

Preschool Oral Health Services at Fairview Health Complex

Protect your child's teeth with free fluoride varnish. Start your child's visits early between 12 and 35 months (1 and 2 years) old.

Eligibility

Children between 12 and 35 months (1 and 2 years) old are eligible to start the program. For more information and eligibility, visit our website Preschool Oral Health Services

Note: For Calgary and area, eligibility is also based on family income.

How to access this service

Healthcare providers should consult the Alberta Referral Directory for service referral information.

Language

Low German interpretation is available in South and Central Zones.

Accessibility

Wheel chair access available.

Address

Public Health Centre
10628 110 Street
Fairview Alberta
T0H 1L0

Telephone

780-835-4951

Website

Getting there

Wayfinding information not currently available.

 Other services

Addiction and Mental Health - Adult and Youth | 1-888-594-0211 (Addiction and Mental Health Intake), 780-624-6151 (Peace River General & Referral Line)

Multiple Languages

Yes
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Addiction and Mental Health - Adult and Youth

The focus of intervention is short term recovery. Clinicians help clients generate achievable goals for stabilization and change. Parental involvement is expected for children / youth unless a client is assessed as a mature minor.

Services are available for children, youth, adults and older adults with addiction and / or mental health concerns. Clinicians work with individuals and families to identify goals of treatment as they relate to their moderate to severe addiction and / or mental health concerns.

Addiction Services (clients with alcohol, tobacco, gambling, and / or other drug concerns) may include:

  • assessment
  • treatment
  • referrals to treatment centres
  • short-term outpatient treatment services (includes individual, family and / or group counselling)

Mental Health Services may include:

  • assessment
  • treatment / outpatient services (includes individual, family and / or group counselling)

Services may vary by location. Please call for more information.

Telephone

1-888-594-0211 (Addiction and Mental Health Intake), 780-624-6151 (Peace River General & Referral Line)

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

Mental Health Referrals made immediately with Centralized Intake, however first time appointments may be on a wait period depending on demand for service at that time.

Multiple Languages

Yes
View more information...

Addiction and Mental Health - Domestic Abuse Response Team

Domestic violence can take many forms, including verbal, physical, sexual, psycological, emotional, spiritual, and the violation of rights which can happen in any relationship based on intamcay, dependency, or trust. The Domestic Abuse Response Team (DART) offers specialized support to patients of all genders who are experiencing any form of domestic violence. Individuals do not have to be in a crisis to access the DART response, and can request a referral at select emergency departments, urgent care centres, and maternity units. Participation is voluntary and at no cost to the patient.

Although, as of November 30th, 2023, the DART project has sunset, domestic violence services are still being provided through localized shelter response, while individuals are present within the Alberta Health Services (AHS) or Covenant Health facility. Referrals of patients to the respective shelters remain confidential, nonjudgemental, and choice-based. A referral is initated through the patient or by an AHS or Covenant Health employee. A shelter responder will connect with the individual over the phone to conduct further assessment and provide the following services based on their needs.

  • emotional support
  • information and education about domestic violence
  • assistance with safety planning
  • information about and referrals to local supports, including financial assistance, counselling, food bank, etc.
  • assistance with contacting local law enforcement and / or Children's Services
  • access to safe accommodations, including emergency shelter or hotel

This service is provided by AHS or Covenant Health and external shelter service providers.

Service Hours

Sunday: 8:00 am - 4:15 pm.
Monday: 7:30 am - 9:00 pm.
Tuesday: 7:30 am - 9:00 pm.
Wednesday: 7:30 am - 9:00 pm.
Thursday: 7:30 am - 9:00 pm.
Friday: 7:30 am - 9:00 pm.
Saturday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

This service targets:

  • Albertans who disclose concerns of domestic violence or feeling unsafe
  • anyone 16 years of age and older, any gender (Child and Family Services involvement for patients under the age of 16)
  • clients must be alert, oriented and medically cleared in-person at nearest AHS facility
  • clients must be able to provide informed consent

Adult Day Program | 780-835-6139

Referral Needed

Yes

Wait Times

Yes
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Adult Day Program

Adult Day programs are appropriate for adults who are:

  • able to regularly attend and participate in the program
  • able to function appropriately in a group setting
  • at risk of losing their ability to manage independently in the community but wish to continue to live at home (and can do so safely)
  • with a history of increased health care utilization
  • with stable medical conditions
  • with signs and symptoms of cognitive impairment
  • whose caregiver is in need of respite

What can I expect?

Each day is intentionally designed with the preferences, interests and needs of each member in mind. The schedule is predictable to help with memory retention, yet flexible to accommodate individual preference and endurance. The content varies to provide interesting and stimulating programming. Everyday living activities are incorporated throughout the day to feel like home

Telephone

780-835-6139

Service Hours

Monday: 8:30 am - 3:30 pm.
Wednesday: 8:30 am - 3:30 pm.
Thursday: 8:30 am - 3:30 pm.

Referral Needed

Ask your case manager for a referral. If you do not have a case manager, call the Continuing Care Access line 1-855-371-4122 for a referral. Family, friends, neighbors or health professional can also call on your behalf.

For any questions or to discuss whether the program is an option for you or family member, please call.

Eligibility

Home Care clients (with a valid Alberta Health Care Card) who live in a community setting are eligible to participate in our Adult Day Programs.

Those who live in supportive living, long term care, or are receiving funding from Persons with Developmental Disabilities are not able to attend the Adult Day Program.

Wait times

All programs have a limited capacity. If the program you are interested in does not currently have space you will be added to a waitlist and prioritized based on your need. We will contact you as a space becomes available.

Fees

Our Adult Day Program costs $10.00 per day, and includes a nutritious meal and snack.



Fee Reductions

Cost should not be a barrier to accessing Adult Day Programs. Should you have any questions or concerns about the fee, please contact your AHS Case Manager or the day program in your area directly.

Wait Times

Yes
View more information...

Alberta Aids to Daily Living Program

Due to COVID-19, service times may vary. Call to confirm.

This Government of Alberta funded program assesses people for funding for benefits like wheelchairs, walkers, bathing equipment, wound supplies, and compression stockings.

Telephone

780-835-6100

Wait times

Referrals are on a first-come, first-served basis.

Fees

If eligible, AADL is a cost-share program. Clients pay 25% of the cost up to maximum of $500 per family per benefit year (July 1 to June 30).



Fee Reductions

Low-income families can apply for cost exemption. Clients are 100% responsible for any upgrades.

View more information...

Bicycle and Wheeled Safety

Provides education to cyclists, school staff, recreation staff, parents, and community volunteers about why bicycle helmets are mandatory equipment for all cyclists under the age of 18 in Alberta and how to wear a helmet properly. More information and resources about bicycle and wheeled safety are available here.

Telephone

780-835-6100

Breastfeeding Clinic | 780-835-4951

Multiple Languages

Yes
View more information...

Breastfeeding Clinic

Free service that supports breastfeeding mothers and mothers with breastfeeding issues due to:

  • not making enough milk
  • plugged ducts
  • mastitis
  • thrush
  • latching issues
  • poor infant weight gain
  • breast reduction surgery
  • adoptive nursing

Telephone

780-835-4951

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Breastfeeding women

Cafeteria Services | 780-835-6100

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Cafeteria Services

Cafeteria services offer food and beverages at Alberta Health Services facilities. Catering services and vending machines are available at some sites. Each cafeteria services site team is dedicated to creating great food, inspiring healthy eating, and providing outstanding customer service to support the health of Albertans.

**Please note hours of operation may vary from site to site.

Telephone

780-835-6100

Service Hours

Sunday: 9:00 am - 6:00 pm.
Monday: 10:00 am - 7:00 pm.
Tuesday: 10:00 am - 7:00 pm.
Wednesday: 10:00 am - 7:00 pm.
Thursday: 10:00 am - 7:00 pm.
Friday: 10:00 am - 7:00 pm.
Saturday: 9:00 am - 6:00 pm.

Fees

Food is available for purchase.

Car Seat Safety | 780-835-4951

Multiple Languages

Yes
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Car Seat Safety

If you need assistance with your child safety seat, please refer to the child safety seat owner’s manual and the appropriate YES Test available at Health Link.

For more information on rear-facing / forward-facing car seats, booster seats and Transport Canada public notices on child restraint systems (recalls), visit our website.

Telephone

780-835-4951

Service language options

Languages other than English in which this service may be delivered.

Continuing Care Services | 780-835-6180

Service hours

Continuing Care Access phone number available Monday to Friday 8:15 a.m. to 8:15 p.m. and Saturday, Sunday and Holidays 9:00 a.m. to 5:15 p.m.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Continuing Care Services

Albertans who would like to schedule a visit at participating continuing care sites can visit Continuing Care Visitation Request.

Visit the Alberta Health Services Continuing Care website for more information on services and resources.

Telephone

780-835-6180

Service Hours

Monday: 8:15 am - 4:30 pm.
Tuesday: 8:15 am - 4:30 pm.
Wednesday: 8:15 am - 4:30 pm.
Thursday: 8:15 am - 4:30 pm.
Friday: 8:15 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

Waiting times vary depending on the facility.

Fees

Continuing Care accomodation charges apply, please refer to the continuing care accommodation charges website for more information.



Fee Reductions

Wait Times

Yes

Multiple Languages

Yes
View more information...

Early Childhood Intervention Program

The program provides navigation, education,support and information for families of children from birth to 5 years in many settings and locations; clinic, family's home (if needed), playgroups, and in the community.

Works with families concerned with their child's development and/or children at risk for developmental delays (premature birth, prenatal exposure to drugs or alcohol, diagnosed disability).

Telephone

780-624-7253

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

1 Months

Once the referral is received, a letter is sent to the family telling them how long the wait will be. The wait list is reviewed every week. Priorities are decided by client needs. Families are encouraged to contact the Early Intervention Program if they need immediate help.

Emergency Services | 780-835-6100

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Emergency Services

If you have an emergency, call 911.

Emergency departments:

  • take care of people that are very sick or injured on a priority basis. This means the sickest people are seen first. If you go to an emergency department for care that isn't urgent, you will not likely be seen right away.
  • provide medical care, which includes assessment and treatment
  • stabilize people and get them ready to transport to a higher level of care facility (if needed)
  • provide follow-up care including referrals to a family doctor or specialist (if needed)

Emergency Department wait times are now available for Calgary, Edmonton, Lethbridge, Medicine Hat and Red Deer.

Get the right care when you need it, to learn more visit Know Your Options

This service may be impacted by the COVID pandemic. View the Hours of Operations to see if the location has been impacted. Visit https://ahs.ca/covid for up-to-date information.

Telephone

780-835-6100

Service language options

Languages other than English in which this service may be delivered.

Wait times

We can’t predict how long you will need to wait in the emergency department. Patients are assessed (triaged) using a standard scoring system called the Canadian Triage and Acuity Scale (CTAS) to see how urgent their health needs are.

Service hours

Pick-up Details:
Monday - Friday 8:30 AM - 4:30 PM

 

 

Drop-off Days:
Monday

Before 12:00 (noon)

Multiple Languages

Yes
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Environmental Public Health - Water Sample Bottle Pick-up and Drop-off

Drinking water, beaches and swimming pool water can be tested. Chemical water sampling testing is available and looks for common chemicals and trace metals found in water. Bacteria water sampling tests water samples for indicator bacteria to ensure water is safe.

For additional information,

Telephone

780-835-4951

Service language options

Languages other than English in which this service may be delivered.

Wait Times

Yes

Multiple Languages

Yes
View more information...

General Radiography (X-Ray)

General Radiography uses x-rays to produce images of the structures inside the body, particularly bones. X-ray beams can pass through the body, but they are absorbed in different amounts depending on the density of the material they pass through.

Telephone

780-835-6116

Service Hours

Sunday: 9:00 am - 2:00 pm.
Monday: 7:30 am - 6:00 pm.
Tuesday: 7:30 am - 6:00 pm.
Wednesday: 7:30 am - 6:00 pm.
Thursday: 7:30 am - 6:00 pm.
Friday: 7:30 am - 6:00 pm.
Saturday: 9:00 am - 2:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Multiple Languages

Yes
View more information...

Health Information - Access and Disclosure

In accordance with Alberta's Health Information Act, this is a service which enables the release of individually identifiable health information with or without the consent of an individual.

For health information, please contact the hospital or health care centre where you received treatment.

For detailed instructions, frequently asked questions and forms, please visit Access & Disclosure | Alberta Health Services.

Telephone

780-835-6100

Service Hours

Sunday: 8:00 am - 4:15 pm.
Monday: 7:30 am - 9:00 pm.
Tuesday: 7:30 am - 9:00 pm.
Wednesday: 7:30 am - 9:00 pm.
Thursday: 7:30 am - 9:00 pm.
Friday: 7:30 am - 9:00 pm.
Saturday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Fees

A basic fee of $25.00 is applied to all requests which includes up to 20 pages depending on record format i.e. paper, electronic or microfilm record. Each additional page costs from .25 to .50 cents per page. Additional costs may apply. Fees are applied in accordance with the Health Information Act.



Fee Reductions

If you are unable to pay the fee, please submit evidence of financial hardship.

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Health Information / Records Management

Completes patient charts, collects data, data entry and coding, collects patient information, dictates notes, and transcribes inpatient and outpatient charts.

Telephone

780-835-6100

Service Hours

Sunday: 8:00 am - 4:15 pm.
Monday: 7:30 am - 9:00 pm.
Tuesday: 7:30 am - 9:00 pm.
Wednesday: 7:30 am - 9:00 pm.
Thursday: 7:30 am - 9:00 pm.
Friday: 7:30 am - 9:00 pm.
Saturday: 8:00 am - 4:15 pm.

Fees

There is a fee for copies of health records.

Healthy Beginnings | 780-835-4951

Multiple Languages

Yes
View more information...

Healthy Beginnings

Provides nursing care and support which may include:

  • postpartum primary caregiver health assessment and infant assessment
  • breastfeeding support
  • infant feeding support
  • information about parenting and baby care
  • referrals to healthcare providers or community resources as needed.

You will be contacted after you are discharged from the hospital to arrange an initial assessment

Telephone

780-835-4951

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Hospitals | 780-835-6100

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Hospitals

To access contact information and a list of services offered, select a hospital.

Search through a complete list of progams and services, or hospital and facility information with the following:

Find Healthcare:

Telephone

780-835-6100

Service language options

Languages other than English in which this service may be delivered.

Service hours

Call to book an appointment.

Multiple Languages

Yes
View more information...

Immunization - Adult Services

This service provides routine immunization for adults. Suggested immunizations:

  • a booster dose of diphtheria, tetanus, and pertussis (whooping cough)(dTap) every 10 years
  • dTap vaccine for pregnant women every time they are pregnant
  • Hepatitis B vaccine (HBV) for unprotected adults born in 1981 or later. Some adults born before 1981 may need this vaccine if they are at risk for hepatitis B (e.g. health problems, type of work, lifestyle, contact with the virus)
  • Human Papillomavirus (HPV) vaccine for adults up to and including age 26 years who did not get it in school.
  • Measles, Mumps, Rubella (MMR) vaccine for adults whose immunization records do not show the recommended number of doses of measles, mumps, or rubella vaccine
  • Chickenpox vaccine for unprotected adults
  • annual influenza vaccine
  • pneumococcal vaccine for all adults 65 years of age and older and adults with certain health problems

To find out which vaccines are recommended for you and to book an appointment for immunization, call your nearest community / public health centre. If you are not sure where your nearest community / public health centre is, you can call Health Link at 811. Bring any immunization records you have to the appointment, especially if you were immunized in another province or country.

For more general information about immunization go to ImmunizeAlberta.ca, Immunizations at myhealth.alberta.ca, or call Health Link.

Telephone

780-835-4951

Service Hours

Tuesday: 8:45 am - 3:30 pm.
Thursday: 8:45 am - 3:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Service targeted to:

  • 18 years and older

Service hours

Call 780-835-4951 to book an appointment.

Multiple Languages

Yes
View more information...

Immunization - Infant and Preschool Services

Alberta Health Services provides routine immunization for infants and children across Alberta. Immunizations are free of charge for infants and children who live in Alberta.
Immunizations are recommended for infants starting at 2 months of age. Routinely recommended vaccines include: diphtheria, pertussis (whooping cough), tetanus, polio, Haemophilus influenzae type b, hepatitis B, rotavirus, meningococcal, pneumococcal, measles, mumps, rubella, varicella (chickenpox), and influenza.

For the routine immunization schedule, go to immunizealberta.ca.

Additional vaccines may be needed depending on your child’s health conditions or other risk factors.

Immunization is effective. Other than providing safe drinking water, no other health intervention works as well as immunization to reduce disease and death rates. Immunization protects whole communities. The more people who are fully immunized in a community, the safer everyone is.

Immunization is safe. It is much safer to get immunized than to get the diseases that vaccines protect against.

For more information, and to book an appointment, call your nearest community/public health centre. If you are not sure where your nearest community/public health centre is, call Health Link at 811. Bring your child’s immunization record to the appointment, especially if your child was immunized in another province or country.

For more general information about immunization, go to immunizealberta.ca, Immunizations at myhealth.alberta.ca, or call Health Link at 811.

Telephone

780-835-4951

Service Hours

Tuesday: 8:45 am - 3:30 pm.
Thursday: 8:45 am - 3:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Service targeted to:

  • 2 months to 5 years

Service hours

Call 780-835-4951 to book an appointment.

View more information...

Immunization - School Services

Each year, Alberta Health Services, Public Health reviews immunization records for students in grades 1, 6, and 9 to see what immunizations each student needs. A consent form is then sent home with an information sheet for each vaccine recommended for the student. No immunizations will be given in school without consent from a parent or legal guardian. Immunizations in this program include:

  • Grades 1, 6, and 9: Any routine childhood and school vaccines that may have been missed according to a review of the students immunization record on file
  • Grade 6: Hepatitis B (HBV) vaccine for students who have not already completed a hepatitis B immunization series and human papillomavirus (HPV) vaccine
  • Grade 9: diphtheria, tetanus, acellular pertussis (dTap) and meningococcal (Groups A, C, Y, W-135) conjugate vaccine

Telephone

780-835-4951

Service Hours

Tuesday: 8:45 am - 3:30 pm.
Thursday: 8:45 am - 3:30 pm.

Eligibility

Students in Grades 1, 6, and 9.

Laboratory Services | 780- 835-6100 (Lab)

Service hours

Outpatient Collection site hours of operations;

Monday to Friday 8:00 AM - 4:00 PM

Walk ins accepted until 30 minutes before closing.
Closed Saturdays, Sundays and Statutory holidays.

Wait Times

Yes
View more information...

Laboratory Services

Laboratory Services provides collection of blood and body fluids for tests ordered by your doctor or healthcare provider including a comprehensive range of routine and specialized lab testing and clinical consultations:

  • blood and body fluid sample collection
  • biochemistry and toxicology
  • electrocardiogram (ECG)
  • genetics and genomics
  • urinalysis
  • transfusion medicine
  • hematology
  • coagulation studies
  • microbiology
  • public health testing
  • serology
  • surgical pathology
  • cytopathology
  • autopsy pathology
  • student practicum training for medical lab technologists and medical lab assistants

Note: Some locations may not offer the full range of testing. To confirm availability of a specific test, contact the location.

APL Booking Line: 1-877-702-4486 or book online.

Telephone

780- 835-6100 (Lab)

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Wait times

An estimated wait time will be provided at the time of appointment booking.

View more information...

Linen & Environmental Services

Cleans acute and continuing care facilities according to standards set by Alberta Health and Wellness and Alberta Health Services (AHS) infection control.
Services include:

  • waste management
  • managing outside contracts (e.g. door mats, windows, pest control)
  • managing cleaning contracts for leased space
  • providing personal laundry services to north zone long term care clients at their request.

Telephone

780-835-6100

Fees

Personal laundry fees in effect for long term care clients.

View more information...

Medical Device Reprocessing

Provides clean or sterilized items for use in patient care including:

  • personal care items
  • instruments
  • surgical drapes
  • respiratory and anaesthetic supplies
  • some dental and home care supplies

Telephone

780-324-3730

Wait Times

Yes

Multiple Languages

Yes
View more information...

Mental Health Information, Promotion and Prevention

Offers information, workshops and training on preventing and/or coping with:

  • stress, anxiety, depression, seasonal affective disorder, grief and loss
  • suicide
  • Mental Health First Aid Training
  • ASIST and other suicide intervention training

Mental health promotion facilitators work with schools and various community agencies to strengthen resiliency amongst the population.

Some services are offered directly by Alberta Health Services staff, agencies funded by Alberta Health Services or community partners

Telephone

780-835-6149

Service language options

Languages other than English in which this service may be delivered.

Eligibility

This service is available to all ages.

Wait times

Depends upon nature of request

Fees

There is a fee for Mental Health First Aid, suicide intervention training and other like courses. Information and workshops are at no cost.

Service hours

Call for information; availability of dietitian appointments vary.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Nutrition Counselling - Adult and Pediatric

The majority of teaching is one-to-one, however, group sessions may be offered to promote enhanced learning of clients. Nutrition information and resources can be found on Alberta health Services’ Healthy Eating Starts Here and at MyHealth.Alberta.ca

Additional Services:

Telephone

780-538-7360

Service Hours

Monday: 8:30 am - 4:15 pm.
Tuesday: 8:30 am - 4:15 pm.
Wednesday: 8:30 am - 4:15 pm.
Thursday: 8:30 am - 4:15 pm.
Friday: 8:30 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Nutrition Counselling - Pediatric Weight Management | 780-401-BOOK (2665) (Central Access)

Wait Times

Yes

Multiple Languages

Yes
View more information...

Nutrition Counselling - Pediatric Weight Management

In the Outpatient Dietitian Counselling program, families work one-on-one with a registered dietitian (dietitian) trained in Pediatric Weight Management. The dietitian will help the family work on healthy eating and active living habits and set realistic goals that focus on creating a healthy lifestyle. Areas of focus include nutrition, physical activity, sedentary time and sleep.

The dietitian and the family’s healthcare provider work together to ensure the family is supported in achieving their health goals. They can also assist in connecting the family with other supports as needed, such as physical activity, mental health, and community services.

The program’s aim is to help families achieve a lifestyle that promotes healthy growth and development in their children.

For more information visit the Outpatient Dietitian Counselling website.

Telephone

780-401-BOOK (2665) (Central Access)

Service Hours

Monday: 8:00 am - 5:00 pm.
Tuesday: 8:00 am - 5:00 pm.
Wednesday: 8:00 am - 5:00 pm.
Thursday: 8:00 am - 5:00 pm.
Friday: 8:00 am - 5:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Available to children ages 2-4 years with a Body Mass Index (BMI) above the 97th percentile and children ages 5-17 years with a BMI above the 85th percentile.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Multiple Languages

Yes
View more information...

Occupational Therapy Services

Occupational therapists apply knowledge and skills to collaborate with, assess, empower, and enable clients to:

  • learn new ways of doing activities
  • develop or regain skills
  • use devices, materials, wheelchairs, seating and other equipment to make life easier
  • adapt their environment
  • maximize their independence across their lifespan

Occupational Therapy helps to solve the problems that interfere with a person's ability to do the things that are important to them.

Telephone

780-835-6168

Service Hours

Monday: 8:15 am - 4:30 pm.
Tuesday: 8:15 am - 4:30 pm.
Wednesday: 8:15 am - 4:30 pm.
Thursday: 8:15 am - 4:30 pm.
Friday: 8:15 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Homecare Occupational Therapy services are only available to Alberta residents. Outpatient services may have out of province client restrictions. Contact site for further information.

Fees

Fees may apply for some services, call for more information.

Outpatient Endoscopy | 780-835-6100

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Outpatient Endoscopy

Service offers diagnostic procedures, including:

  • gastroscopy
  • colonoscopy
  • bronchoscopy
  • ERCP's
  • flexible sigmiodoscopy
  • hemorrhoid banding
  • cystoscopy / urology

Not all services are offered at all locations.

Telephone

780-835-6100

Service Hours

Monday: 8:30 am - 3:30 pm.
Tuesday: 8:30 am - 3:30 pm.
Wednesday: 8:30 am - 3:30 pm.
Thursday: 8:30 am - 3:30 pm.
Friday: 8:30 am - 3:30 pm.

Patient Food Services | 780-835-6175

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Patient Food Services

Patient Food Services overarching objectives are to:

  • Offer quality food and food choice, to support Patient Centered Care
  • Work with the whole care team to ensure that Meals Matter
  • Foster a positive meal experience that results in enjoyment of meals, as well as improved satisfaction and food intake that supports recovery
  • Provide menus that are based on “Canada’s Food Guide” and that are adaptable for therapeutic requirements
  • Offer appealing food that encourages eating for health
  • Provide meal service styles appropriate to the patient population (e.g. tray service, dining room service) and meal delivery systems that support safe high quality food served at appropriate temperatures to the correct patient / resident

PFS delivers more than 31,000 patient/resident meals each day within AHS facilities.

Telephone

780-835-6175

Service Hours

Sunday: 6:30 am - 6:30 pm.
Monday: 6:30 am - 6:30 pm.
Tuesday: 6:30 am - 6:30 pm.
Wednesday: 6:30 am - 6:30 pm.
Thursday: 6:30 am - 6:30 pm.
Friday: 6:30 am - 6:30 pm.
Saturday: 6:30 am - 6:30 pm.

Patient Information | 780-835-6100

Service hours

Statutory holidays 8:00 AM - 4:15 PM.

Patient Information is available 24/7 - calls are forwarded outside of office hours.

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Patient Information

Services offered:

  • responding to patient location inquires
  • providing direction on a patients whereabouts

Telephone

780-835-6100

Service Hours

Sunday: 8:00 am - 4:15 pm.
Monday: 7:30 am - 9:00 pm.
Tuesday: 7:30 am - 9:00 pm.
Wednesday: 7:30 am - 9:00 pm.
Thursday: 7:30 am - 9:00 pm.
Friday: 7:30 am - 9:00 pm.
Saturday: 8:00 am - 4:15 pm.

Pharmacy Services | 780-835-6100

Referral Needed

Yes
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Pharmacy Services

Collaborates and interacts with healthcare service providers to provide clinical services and medications to patients in hospital and long-term care facilities.

Telephone

780-835-6100

Referral Needed

a doctor's prescription is needed.

Physical Therapy Services | 780-835-6100

Wait Times

Yes

Multiple Languages

Yes
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Physical Therapy Services

Assesses people and uses exercises, ultrasound, laser, heat, mobilization, and acupuncture to treat health issues, including:

  • pain and arthritis
  • work-related and traumatic injuries
  • lung and heart conditions
  • cancer
  • stroke, spinal cord issues, and Parkinson’s Disease

Telephone

780-835-6100

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

Waiting period is dependent on resources available at site as well as triage priority.

An estimated wait time will be provided at the time of appointment booking.

Fees

Fees may apply.

Postpartum Depression Support | 780-835-6100 (Switchboard)

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Postpartum Depression Support

Supports women and families experiencing postpartum depression (PPD).

Telephone

780-835-6100 (Switchboard)

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.
View more information...

Postpartum Public Health Services

Provides nursing care and support which may include: -postpartum primary caregiver health -assessment and infant assessment -breastfeeding support -infant feeding support -information about parenting and baby care -referrals to healthcare providers or community resources as needed. You will be contacted after you are discharged from the hospital to arrange an initial assessment

Telephone

780-835-4951

Prenatal Classes | 780-835-4951

Wait Times

Yes

Multiple Languages

Yes
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Prenatal Classes

For more information visit our website at Prenatal – North Zone. Classes may be in the evenings or on Saturdays. Please be advised not all locations offer all services.

Services include:

  • prenatal classes
  • prenatal breast-feeding classes
  • information sessions are available through AHS public health
  • prenatal information sessions are offered via Zoom once a month
  • a chance to meet other people in the community expecting a baby
  • knowledge of what to expect during your labor and delivery
  • breathing and relaxation techniques
  • immunization and infant safety information
  • providing your support person with the skills to help with labor and delivery
  • increased breastfeeding knowledge
  • newborn and postpartum care
  • what resources are available for yourself and your newborn
  • answer questions about your pregnancy, diet, and childbirth plans

Telephone

780-835-4951

Service language options

Languages other than English in which this service may be delivered.

Wait times

It is important to register early because class sizes are limited. The 2nd trimester is ideal for learning.

Multiple Languages

Yes
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Preschool Oral Health Services

Fluoride varnish helps protect your child's teeth from tooth decay (cavities). It slows down decay already started.

Your child needs four fluoride varnish visits, six months apart, to best protect their teeth. Fluoride varnish is painted on your child's teeth. It takes less than one minute to apply. You can hold your child during the visit.

You can also ask any questions you may have about protecting your child's teeth.

If your child is diagnosed with asthma by a doctor, bring their quick reliever medication to the appointment. If your child feels anxious with dental visits it may trigger asthma symptoms.

This provincial prevention service is available across Alberta.

For more information and eligibility, visit our website: Preschool Oral Health Services

Telephone

780-835-4951

Service language options

Languages other than English in which this service may be delivered.

Low German interpretation is available in South and Central Zones.

Eligibility

Children between 12 and 35 months (1 and 2 years) old are eligible to start the program. For more information and eligibility, visit our website Preschool Oral Health Services

Note: For Calgary and area, eligibility is also based on family income.

View more information...

Public Health - Immunizations

Public Health Nurses provide immunization and follow-up services to clients of all ages.
· Routine vaccinations (2, 4, 6, 12, 18 months and 4 years of age)
· Communicable Disease Control
After vaccination & immunization follow-up and care

Community Health Centres | Alberta Health Services

Telephone

780-835-4951

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.
View more information...

Public Health - Oral Health

Our goal is to improve the oral health of people of all ages, in the North Zone (all Areas). A healthy mouth is an important piece in a person's overall health. Healthy teeth and gums support good nutrition, speech, growth, development, learning, and social development.This program offers:

Targeted School Services: Fluoride varnish applications, oral health assessments and referrals, sealant applications, classroom education, and resource provision. These services are targeted to schools identified with students at oral health risk. Services may vary across the North Zone.

Preschool Program:
Fluoride varnish applications, oral health assessments and referrals for eligible children 12-35 months old. Services may vary across the North Zone.

Community Education: Education for health professionals, community leaders, parent groups and other community groups to promote oral health. Information on fluoride and private well water sampling to determine fluoride levels available. Services may vary across the North Zone.

Telephone

780-835-4951

Eligibility

Age 12 - 35 months to begin preschool fluoride varnish program.

Multiple Languages

Yes
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Public Health - Sexual Reproductive Health

North Zone Sexual & Reproductive Health Clinics are seeing clients in the clinic, for the following concerns: · Birth control and safer sex counseling · Pregnancy testing and pregnancy options counseling. · KNOWN STI and needs treatment. · Contact with a known STI and needs testing/treatment. · Symptoms of an STI · Routine STI Screening · Emergency contraceptive pill · Vaccinations Not all services are available at all locations. Contact each clinic to check what services they offer.

Telephone

780-835-4951

Service Hours

Monday: 8:45 am - 4:00 pm.
Tuesday: 8:45 am - 4:00 pm.
Wednesday: 8:45 am - 4:00 pm.
Thursday: 8:45 am - 4:00 pm.
Friday: 8:45 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Everyone including all teens, young adults and clients with barriers to accessing service (e.g., no Alberta Health Care, low income, or English is not first language)

Registration | 780-835-6100

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Registration

Patient Registration registers:

  • and pre-registers patients and collects demographic and financial information
  • patients for inpatient admissions, ambulatory clinic appointment, and emergency department services

Telephone

780-835-6100

Service Hours

Sunday: 8:00 am - 4:15 pm.
Monday: 7:30 am - 9:00 pm.
Tuesday: 7:30 am - 9:00 pm.
Wednesday: 7:30 am - 9:00 pm.
Thursday: 7:30 am - 9:00 pm.
Friday: 7:30 am - 9:00 pm.
Saturday: 8:00 am - 4:15 pm.

Referral Needed

Yes

Wait Times

Yes
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Respiratory Therapy Clinic

Due to COVID-19, service times may vary. Call to confirm.

Services include:

  • home oxygen assessments
  • arterial blood gases (ABGs)
  • respiratory education (Asthma & COPD)
  • spirometry
  • tobacco cessation
  • artificial airway management
  • trach change
  • sputum induction

Telephone

780-624-7545

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Referral Needed

Physician Order Required for all but education, Tobacco Cessation.

Can be a physician order, or a respiratory Requisition form. Submitted via fax

Wait times

Waiting period can be 1 - 8 weeks

Respite Care | 780-835-6160

Service hours

Admission to respite is Monday to Friday @ 10:00.  Contact North Zone Placement to request respite admission. 

 

Respite services provided at the facility are 24 hours.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
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Respite Care

Respite services provide caregivers a short period of rest or relief from their caregiving responsibilities. Overnight respite services are offered in a Continuing Care environment and organized through Home Care. A Home Care Case Manager can review respite options available.

Telephone

780-835-6160

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Site specific, contact site directly for instruction on referral process.

Eligibility

Site specific, contact site directly for admission processes.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Fees

Site specific, contact site directly for information on cost.



Fee Reductions

Seniors may submit receipts to Alberta Seniors Benefits.

School Health Program | 780-835-4951

Multiple Languages

Yes
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School Health Program

Provides healthcare in schools.

Services include:

  • immunizations
  • education and consultations about contagious diseases

Telephone

780-835-4951

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Students in school.

View more information...

School Oral Health Services

Services are offered to eligible schools and may include:

  • fluoride varnish, provided to kindergarten, Grade 1 and Grade 2
  • dental sealants, provided to Grade 1 and Grade 2

A child diagnosed with asthma must have their short acting asthma reliever medication with them to receive service.

Telephone

780-835-4951

Eligibility

Alberta Health Services (AHS) health zones partner with schools in low income neighborhoods to provide preventive dental services at school.

Social Work | 780-835-6112

Referral Needed

Yes

Multiple Languages

Yes
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Social Work

Services may include:

  • refer and liaise with appropriate community and government agencies
  • collaborate with other healthcare providers (discharge planning, family conferences)
  • provide counselling and crisis intervention
  • provide information/education on important resources and legislation (e.g., Personal Directives, Guardianship, Trusteeship, Child Welfare and Protection for Persons in Care)

Telephone

780-835-6112

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

A doctor or other healthcare provider must send in a referral.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Speech and Language Services

Services are for people who need help and may include:

  • pronouncing speech sounds
  • understanding and using spoken language
  • using gestures, pictures, communication boards or speech devices to communicate
  • rehabilitating reading and writing after an illness or injury
  • speaking smoothly and easily (fluency, stuttering)
  • improving voice quality
  • eating, feeding and swallowing
  • consultation, follow-up and referral to other community services

Telephone

780-835-4951

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Please contact the site to discuss eligibility requirements.

Wait times

The waiting list varies by location. Please contact the site directly to inquire about wait times.

Switchboard | 780-835-6100

Service hours

Switchboard is answered 24/7. Oustide of office hours calls are forwarded.

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Switchboard

These services include:

  • answering incoming telephone calls
  • transferring telephone calls and
  • giving out authorized telephone numbers

Telephone

780-835-6100

Service Hours

Sunday: 8:00 am - 4:15 pm.
Monday: 7:30 am - 9:00 pm.
Tuesday: 7:30 am - 9:00 pm.
Wednesday: 7:30 am - 9:00 pm.
Thursday: 7:30 am - 9:00 pm.
Friday: 7:30 am - 9:00 pm.
Saturday: 8:00 am - 4:15 pm.

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Therapeutic Recreation Services

Due to COVID-19, service times may vary. Call to confirm.

Therapeutic recreation is important to a person's quality of life. With this in mind, this service:

  • uses recreation and leisure as the primary modality to improve, maintain or prevent decline of physicial, social, cognitive, and emotional health
  • interventions are enjoyable, meaningful, focused and based on individual preferences, values and strenghts
  • strives to remove barriers to recreation and leisure participation
  • enables clients to continue to pursue their recreational and leisure interests/activities
  • addresses social needs to help prevent isolation and loneliness
  • helps client adjust to a placement and changes in health

Telephone

780-835-6171

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Referrals can be received from family physicians, Home Care, or other Allied Health professionals.

Eligibility

Service is targeted primarily for residents residing in continuing care and acute care patients waiting placement. Also available on a consultative basis only for individuals in the communities who require this service due to medical reasons.

Traffic Safety | 780-835-6100

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Traffic Safety

Community Health Services staff, local RCMP and local traffic safety partners work together to improve the wear rates of seat belts and child safety seats and support safe driving.

Telephone

780-835-6100

Tuberculosis Testing | 780- 835-6100

Wait Times

Yes

Multiple Languages

Yes
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Tuberculosis Testing

Offers free tuberculosis (TB) skin testing to eligible Albertans. The Mantoux skin test is not recommended to diagnose TB.

Testing is done at public health centres throughout the province:

If you are not eligible for free testing but still need to be tested there will be a charge for the test.

For travel or work related TB testing contact the Travel Health Services in your area.

Telephone

780- 835-6100

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Eligibility includes:

  • recent contact with known TB cases
  • people with medical conditions / therapies that increase risk of progressing from latent tuberculosis infection (LTBI) to active TB (HIV/AIDS, transplantation, on dialysis for chronic renal failure, silicosis, cancer of the head and neck, being treated with immunosuppressive drugs)
  • all refugees less than age 50 who are from a country where TB is common AND who have immigrated here in the last 2 years
  • foreign-born children up to and including age 14 who have lived in a country where TB is common AND who have immigrated here within the past 2 years

Wait times

Wait times vary.

Fees

There is a charge for anyone not meeting the eligibility criteria.

Volunteer Resources | 780-835-6193

Multiple Languages

Yes
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Volunteer Resources

Our volunteer roles share a commitment to improving the quality of the patient and family experience.

Volunteers are:

  • way-finders who help guide patients and families around our busy facilities,
  • friendly visitors who spend time with our socially isolated patients,
  • patient and family advisors who provide input and direction to AHS on numerous committees,
  • supporters of our volunteer retail operations - where the proceeds are returned to AHS to provide patient care and comfort.

For general information about volunteering with AHS please visit our website.

Telephone

780-835-6193

Service language options

Languages other than English in which this service may be delivered.

Walk In Counselling Services | 780-624-6151 (Peace River office)

Service hours

3 client sessions are offered on a first come, first served basis.

Wait Times

Yes
View more information...

Walk In Counselling Services

Provides a short-term counselling service, to help people make changes in their lives. Screening and referrals may also be completed to connect clients with additional services.

Sometimes people feel overwhelmed, aren't sure what to do, and need more than a friend to talk to.

Counsellor's use a team approach and focus on helping people make changes in their lives by learning what their strengths are and using them.

Reasons for needing this support may include:

  • stress
  • grieving
  • parenting
  • relationships
  • depression
  • anxiety

Confidential counselling sessions are 50 minutes.

If appropriate, people are provided information on other addiction and/or mental health services.

Telephone

780-624-6151 (Peace River office)

Service Hours

Thursday: 1:00 pm - 4:00 pm.

Wait times

Wait time varies. Clients in crisis are seen on a priority basis.

Well Baby Clinic | 780-835-4951

Wait Times

Yes

Multiple Languages

Yes
View more information...

Well Baby Clinic

Provides immunizations for babies and young children.

Services include information about:

  • breastfeeding
  • normal sleep patterns
  • child growth and development
  • nutrition
  • child safety

New mothers are also offered postpartum depression screening.

For more information please visit Immunize Alberta.

Telephone

780-835-4951

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

14 Days
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