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 General Information

Health Link 811 at Alberta Wide

A telephone service, which provides free 24 / 7 advice and general health information for Albertans.

Service hours

Available 24 a day, 7 days a week.

Address


Alberta
T5K 2B6

Telephone

811

Fax

403-943-1553 (Calgary), 780-735-3551 (Edmonton)

Toll free number

1-866-408-5465 (Canada-wide toll free)

Getting there

The map does not show the actual location of this Organization or Service.

 Other services

Service hours

Closed on weekends and statutory holidays.

Multiple Languages

Yes
View more information...

Access & Disclosure / Health Information Management

In accordance with Alberta's Health Information Act, this is a service which enables the release of individually identifiable health information with or without the consent of an individual.

For health information, please contact the hospital or health care centre where you received treatment. Please visit Access & Disclosure | Alberta Health Services for detailed instructions, frequently asked questions and forms regarding:

  • Patients/ Authorized Representatives
  • Personal Health Information
  • Audit Logs
  • Third Parties Requests

Telephone

1-855-312-2265

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Service hours

Closed on weekends and statutory holidays.

Multiple Languages

Yes
View more information...

Access & Disclosure / Health Information Management

In accordance with Alberta's Health Information Act, this is a service which enables the release of individually identifiable health information with or without the consent of an individual.

For health information, please contact the hospital or health care centre where you received treatment. Please visit Access & Disclosure | Alberta Health Services for detailed instructions, frequently asked questions and forms regarding:

  • Patients/ Authorized Representatives
  • Personal Health Information
  • Audit Logs
  • Third Parties Requests

Telephone

1-855-312-2265

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Multiple Languages

Yes
View more information...

Addiction and Mental Health - Virtual Opioid Dependency Program

Provides initiation and maintenance of Opioid Agonist Treatment (OAT) medications and Designated Narcotic Drugs to people with opioid use disorder and helps them access services they need to live healthy lives. Opioid Agonist Treatment medications (ie. methadone and Buprenorphine products) are provided in all locations, Patients are stabilized on medications under close medical supervision and evaluation of response to medication.
When they are properly prescribed and dispensed, a person on most of the OAT medication is able to function normally with no drowsiness and no withdrawal symptoms.
Services available may include:

  • ongoing support and monitoring (e.g. prescription management, medical follow up, urine testing, counselling and treatment planning)
  • health, safety and risk reduction teaching and management
  • source of information and expertise for community stakeholders on Opioid Agonist Treatment and the medications used
  • links to community pharmacists
  • links to other addictions treatment services
  • links to other social and health support systems
  • hepatitis and HIV screening

Services are voluntary and confidential.

For more information, visit our website

Looking for additional Addiction & Mental Health (AMH) services visit AMH Programs & Services.

Service Hours

Sunday: 8:00 am - 8:00 pm.
Monday: 8:00 am - 8:00 pm.
Tuesday: 8:00 am - 8:00 pm.
Wednesday: 8:00 am - 8:00 pm.
Thursday: 8:00 am - 8:00 pm.
Friday: 8:00 am - 8:00 pm.
Saturday: 8:00 am - 8:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Provides treatment for opioid use disorder by providing the following:

  • medication management
  • oral opioid agonist treatment (injectable medications available in ODP / NTS clinics only)
  • psychosocial support

Wait times

VODP offers Same day starts of opioid adjunct therapy with no wait time.

Fees

No Fee to attend the program.

Dispensing fees payable to patient's assigned pharmacy.

Staff will assist to apply for medication funding when needed / appropriate.



Fee Reductions

Client's Health and Benefit Plan or other prescription coverage, Alberta Works (if eligible).

Multiple Languages

Yes
View more information...

Addiction and Mental Health - Virtual Opioid Dependency Program

Provides initiation and maintenance of Opioid Agonist Treatment (OAT) medications and Designated Narcotic Drugs to people with opioid use disorder and helps them access services they need to live healthy lives. Opioid Agonist Treatment medications (ie. methadone and Buprenorphine products) are provided in all locations, Patients are stabilized on medications under close medical supervision and evaluation of response to medication.
When they are properly prescribed and dispensed, a person on most of the OAT medication is able to function normally with no drowsiness and no withdrawal symptoms.
Services available may include:

  • ongoing support and monitoring (e.g. prescription management, medical follow up, urine testing, counselling and treatment planning)
  • health, safety and risk reduction teaching and management
  • source of information and expertise for community stakeholders on Opioid Agonist Treatment and the medications used
  • links to community pharmacists
  • links to other addictions treatment services
  • links to other social and health support systems
  • hepatitis and HIV screening

Services are voluntary and confidential.

For more information, visit our website

Looking for additional Addiction & Mental Health (AMH) services visit AMH Programs & Services.

Service Hours

Sunday: 8:00 am - 8:00 pm.
Monday: 8:00 am - 8:00 pm.
Tuesday: 8:00 am - 8:00 pm.
Wednesday: 8:00 am - 8:00 pm.
Thursday: 8:00 am - 8:00 pm.
Friday: 8:00 am - 8:00 pm.
Saturday: 8:00 am - 8:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Provides treatment for opioid use disorder by providing the following:

  • medication management
  • oral opioid agonist treatment (injectable medications available in ODP / NTS clinics only)
  • psychosocial support

Wait times

VODP offers Same day starts of opioid adjunct therapy with no wait time.

Fees

No Fee to attend the program.

Dispensing fees payable to patient's assigned pharmacy.

Staff will assist to apply for medication funding when needed / appropriate.



Fee Reductions

Client's Health and Benefit Plan or other prescription coverage, Alberta Works (if eligible).

Multiple Languages

Yes
View more information...

Addiction and Mental Health - Virtual Opioid Dependency Program

Provides initiation and maintenance of Opioid Agonist Treatment (OAT) medications and Designated Narcotic Drugs to people with opioid use disorder and helps them access services they need to live healthy lives. Opioid Agonist Treatment medications (ie. methadone and Buprenorphine products) are provided in all locations, Patients are stabilized on medications under close medical supervision and evaluation of response to medication.
When they are properly prescribed and dispensed, a person on most of the OAT medication is able to function normally with no drowsiness and no withdrawal symptoms.
Services available may include:

  • ongoing support and monitoring (e.g. prescription management, medical follow up, urine testing, counselling and treatment planning)
  • health, safety and risk reduction teaching and management
  • source of information and expertise for community stakeholders on Opioid Agonist Treatment and the medications used
  • links to community pharmacists
  • links to other addictions treatment services
  • links to other social and health support systems
  • hepatitis and HIV screening

Services are voluntary and confidential.

For more information, visit our website

Looking for additional Addiction & Mental Health (AMH) services visit AMH Programs & Services.

Service Hours

Sunday: 8:00 am - 8:00 pm.
Monday: 8:00 am - 8:00 pm.
Tuesday: 8:00 am - 8:00 pm.
Wednesday: 8:00 am - 8:00 pm.
Thursday: 8:00 am - 8:00 pm.
Friday: 8:00 am - 8:00 pm.
Saturday: 8:00 am - 8:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Provides treatment for opioid use disorder by providing the following:

  • medication management
  • oral opioid agonist treatment (injectable medications available in ODP / NTS clinics only)
  • psychosocial support

Wait times

VODP offers Same day starts of opioid adjunct therapy with no wait time.

Fees

No Fee to attend the program.

Dispensing fees payable to patient's assigned pharmacy.

Staff will assist to apply for medication funding when needed / appropriate.



Fee Reductions

Client's Health and Benefit Plan or other prescription coverage, Alberta Works (if eligible).

Multiple Languages

Yes
View more information...

Addiction and Mental Health - Virtual Opioid Dependency Program

Provides initiation and maintenance of Opioid Agonist Treatment (OAT) medications and Designated Narcotic Drugs to people with opioid use disorder and helps them access services they need to live healthy lives. Opioid Agonist Treatment medications (ie. methadone and Buprenorphine products) are provided in all locations, Patients are stabilized on medications under close medical supervision and evaluation of response to medication.
When they are properly prescribed and dispensed, a person on most of the OAT medication is able to function normally with no drowsiness and no withdrawal symptoms.
Services available may include:

  • ongoing support and monitoring (e.g. prescription management, medical follow up, urine testing, counselling and treatment planning)
  • health, safety and risk reduction teaching and management
  • source of information and expertise for community stakeholders on Opioid Agonist Treatment and the medications used
  • links to community pharmacists
  • links to other addictions treatment services
  • links to other social and health support systems
  • hepatitis and HIV screening

Services are voluntary and confidential.

For more information, visit our website

Looking for additional Addiction & Mental Health (AMH) services visit AMH Programs & Services.

Service Hours

Sunday: 8:00 am - 8:00 pm.
Monday: 8:00 am - 8:00 pm.
Tuesday: 8:00 am - 8:00 pm.
Wednesday: 8:00 am - 8:00 pm.
Thursday: 8:00 am - 8:00 pm.
Friday: 8:00 am - 8:00 pm.
Saturday: 8:00 am - 8:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Provides treatment for opioid use disorder by providing the following:

  • medication management
  • oral opioid agonist treatment (injectable medications available in ODP / NTS clinics only)
  • psychosocial support

Wait times

VODP offers Same day starts of opioid adjunct therapy with no wait time.

Fees

No Fee to attend the program.

Dispensing fees payable to patient's assigned pharmacy.

Staff will assist to apply for medication funding when needed / appropriate.



Fee Reductions

Client's Health and Benefit Plan or other prescription coverage, Alberta Works (if eligible).

Service hours

Available 24 a day, 7 days a week.
View more information...

Addiction Helpline

The service is staffed by a multidisciplinary team comprised of nurses, psychiatric nurses, social workers, occupational therapists, and psychologists. It operates 24 hour a day, seven days a week and is available to all Albertans.

Service hours

Available 24 a day, 7 days a week.
View more information...

Addiction Helpline

The service is staffed by a multidisciplinary team comprised of nurses, psychiatric nurses, social workers, occupational therapists, and psychologists. It operates 24 hour a day, seven days a week and is available to all Albertans.

Service hours

Available 24 a day, 7 days a week.
View more information...

Addiction Helpline

The service is staffed by a multidisciplinary team comprised of nurses, psychiatric nurses, social workers, occupational therapists, and psychologists. It operates 24 hour a day, seven days a week and is available to all Albertans.

Service hours

Available 24 a day, 7 days a week.
View more information...

Addiction Helpline

The service is staffed by a multidisciplinary team comprised of nurses, psychiatric nurses, social workers, occupational therapists, and psychologists. It operates 24 hour a day, seven days a week and is available to all Albertans.

Multiple Languages

Yes
View more information...

Advance Care Planning Goals of Care Designation

Advance care planning is a way to help you think about, talk about and document your wishes for health care. It is a process that can assist you in making health care decisions now and for the future.

To learn more visit our website

Additional Information:

Service language options

Languages other than English in which this service may be delivered.

Multiple Languages

Yes
View more information...

Advance Care Planning Goals of Care Designation

Advance care planning is a way to help you think about, talk about and document your wishes for health care. It is a process that can assist you in making health care decisions now and for the future.

To learn more visit our website

Additional Information:

Service language options

Languages other than English in which this service may be delivered.

Multiple Languages

Yes
View more information...

Advance Care Planning Goals of Care Designation

Advance care planning is a way to help you think about, talk about and document your wishes for health care. It is a process that can assist you in making health care decisions now and for the future.

To learn more visit our website

Additional Information:

Service language options

Languages other than English in which this service may be delivered.

Multiple Languages

Yes
View more information...

Advance Care Planning Goals of Care Designation

Advance care planning is a way to help you think about, talk about and document your wishes for health care. It is a process that can assist you in making health care decisions now and for the future.

To learn more visit our website

Additional Information:

Service language options

Languages other than English in which this service may be delivered.
View more information...

AHS Staff Portal

Provides access to:

  • AHS Staff Email Login
  • AHS Staff Directory
  • AHS Staff Scheduling
  • Employee & Family Assistance Program (EFAP)
  • e-People
  • Forms
  • iExpense
  • Insite (AHS Intranet)
  • IT Service Desk & Solution Centre
  • MyApps (Citrix Applications)
  • MyLearningLink
  • MySafetyNet
  • Password Resets
  • Physician & Family Support Program
  • Policies
  • Top Searches

Vist www.ahs.ca/staff

View more information...

AHS Staff Portal

Provides access to:

  • AHS Staff Email Login
  • AHS Staff Directory
  • AHS Staff Scheduling
  • Employee & Family Assistance Program (EFAP)
  • e-People
  • Forms
  • iExpense
  • Insite (AHS Intranet)
  • IT Service Desk & Solution Centre
  • MyApps (Citrix Applications)
  • MyLearningLink
  • MySafetyNet
  • Password Resets
  • Physician & Family Support Program
  • Policies
  • Top Searches

Vist www.ahs.ca/staff

View more information...

AHS Staff Portal

Provides access to:

  • AHS Staff Email Login
  • AHS Staff Directory
  • AHS Staff Scheduling
  • Employee & Family Assistance Program (EFAP)
  • e-People
  • Forms
  • iExpense
  • Insite (AHS Intranet)
  • IT Service Desk & Solution Centre
  • MyApps (Citrix Applications)
  • MyLearningLink
  • MySafetyNet
  • Password Resets
  • Physician & Family Support Program
  • Policies
  • Top Searches

Vist www.ahs.ca/staff

View more information...

AHS Staff Portal

Provides access to:

  • AHS Staff Email Login
  • AHS Staff Directory
  • AHS Staff Scheduling
  • Employee & Family Assistance Program (EFAP)
  • e-People
  • Forms
  • iExpense
  • Insite (AHS Intranet)
  • IT Service Desk & Solution Centre
  • MyApps (Citrix Applications)
  • MyLearningLink
  • MySafetyNet
  • Password Resets
  • Physician & Family Support Program
  • Policies
  • Top Searches

Vist www.ahs.ca/staff

Multiple Languages

Yes
View more information...

Alberta Cervical Cancer Screening Program

Getting screened regularly, following up on abnormal Pap test results and getting the HPV (Human Papillomavirus) vaccine are the best way to prevent cervical cancer. Services include:

  • working with healthcare providers to support women, aged 25 to 69, in getting cervical cancer screening across the province.
  • offering additional testing in Pap test samples with minor cell changes (positive low-grade results), called reflex HPV testing, to help decide what follow-up is needed.
  • providing cervical cancer screening information and education to eligible women and healthcare providers.
  • sending screening invitations, result recalls and follow-up letters to eligible women.

For more information, visit our website.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Women and people with a cervix, aged 25 to 69, who live in Alberta are eligible for regular cervical cancer screening using Pap tests every 3 years unless your healthcare provider tells you otherwise. Talk to your healthcare provider about what’s right for you.

If you're between the ages of 25 and 69, you're automatically included in the program. If you haven't already had a Pap test in Alberta, the Alberta Cervical Cancer Screening Program (ACCSP) will send you a letter inviting you to get screened.
Optional screening is available from age 21 to 24 based on informed patient choice.

Multiple Languages

Yes
View more information...

Alberta Cervical Cancer Screening Program

Getting screened regularly, following up on abnormal Pap test results and getting the HPV (Human Papillomavirus) vaccine are the best way to prevent cervical cancer. Services include:

  • working with healthcare providers to support women, aged 25 to 69, in getting cervical cancer screening across the province.
  • offering additional testing in Pap test samples with minor cell changes (positive low-grade results), called reflex HPV testing, to help decide what follow-up is needed.
  • providing cervical cancer screening information and education to eligible women and healthcare providers.
  • sending screening invitations, result recalls and follow-up letters to eligible women.

For more information, visit our website.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Women and people with a cervix, aged 25 to 69, who live in Alberta are eligible for regular cervical cancer screening using Pap tests every 3 years unless your healthcare provider tells you otherwise. Talk to your healthcare provider about what’s right for you.

If you're between the ages of 25 and 69, you're automatically included in the program. If you haven't already had a Pap test in Alberta, the Alberta Cervical Cancer Screening Program (ACCSP) will send you a letter inviting you to get screened.
Optional screening is available from age 21 to 24 based on informed patient choice.

Multiple Languages

Yes
View more information...

Alberta Cervical Cancer Screening Program

Getting screened regularly, following up on abnormal Pap test results and getting the HPV (Human Papillomavirus) vaccine are the best way to prevent cervical cancer. Services include:

  • working with healthcare providers to support women, aged 25 to 69, in getting cervical cancer screening across the province.
  • offering additional testing in Pap test samples with minor cell changes (positive low-grade results), called reflex HPV testing, to help decide what follow-up is needed.
  • providing cervical cancer screening information and education to eligible women and healthcare providers.
  • sending screening invitations, result recalls and follow-up letters to eligible women.

For more information, visit our website.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Women and people with a cervix, aged 25 to 69, who live in Alberta are eligible for regular cervical cancer screening using Pap tests every 3 years unless your healthcare provider tells you otherwise. Talk to your healthcare provider about what’s right for you.

If you're between the ages of 25 and 69, you're automatically included in the program. If you haven't already had a Pap test in Alberta, the Alberta Cervical Cancer Screening Program (ACCSP) will send you a letter inviting you to get screened.
Optional screening is available from age 21 to 24 based on informed patient choice.

Multiple Languages

Yes
View more information...

Alberta Cervical Cancer Screening Program

Getting screened regularly, following up on abnormal Pap test results and getting the HPV (Human Papillomavirus) vaccine are the best way to prevent cervical cancer. Services include:

  • working with healthcare providers to support women, aged 25 to 69, in getting cervical cancer screening across the province.
  • offering additional testing in Pap test samples with minor cell changes (positive low-grade results), called reflex HPV testing, to help decide what follow-up is needed.
  • providing cervical cancer screening information and education to eligible women and healthcare providers.
  • sending screening invitations, result recalls and follow-up letters to eligible women.

For more information, visit our website.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Women and people with a cervix, aged 25 to 69, who live in Alberta are eligible for regular cervical cancer screening using Pap tests every 3 years unless your healthcare provider tells you otherwise. Talk to your healthcare provider about what’s right for you.

If you're between the ages of 25 and 69, you're automatically included in the program. If you haven't already had a Pap test in Alberta, the Alberta Cervical Cancer Screening Program (ACCSP) will send you a letter inviting you to get screened.
Optional screening is available from age 21 to 24 based on informed patient choice.

Multiple Languages

Yes
View more information...

Alberta Colorectal Cancer Screening Program

Getting screened regularly is the best way to find colorectal cancer early when treatment is more effective.

Services include:

  • working with healthcare providers to support Albertans aged 50 to 74 in getting colorectal cancer screening across the province.
  • providing colorectal cancer screening information and education to eligible Albertans and healthcare providers.
  • providing eligible Albertans aged 50 to 74 the option to order a free FIT kit online or by phone and have it mailed to their home.
  • sending FIT result letters to eligible individuals.

For more information, visit our website.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Based on Albertan and Canadian recommendations (guidelines):
Individuals, aged 50 to74, who live in Alberta and have no symptoms and no family history in a first degree relative are eligible for regular colorectal cancer screening using FIT every year. Adults with an abnormal result (FIT positive) are recommended to have follow-up testing using a specialized test called a colonoscopy.
Individuals with a higher chance (increased risk) of developing colorectal cancer (personal / family history of colorectal cancer or pre-cancerous polyps in an immediate family member) should be screened regularly using a colonoscopy. In these cases, screening colonoscopies may begin at age 40. Screening using FIT is not recommended for these individuals.
Talk to your healthcare provider about which test is right for you.

Multiple Languages

Yes
View more information...

Alberta Colorectal Cancer Screening Program

Getting screened regularly is the best way to find colorectal cancer early when treatment is more effective.

Services include:

  • working with healthcare providers to support Albertans aged 50 to 74 in getting colorectal cancer screening across the province.
  • providing colorectal cancer screening information and education to eligible Albertans and healthcare providers.
  • providing eligible Albertans aged 50 to 74 the option to order a free FIT kit online or by phone and have it mailed to their home.
  • sending FIT result letters to eligible individuals.

For more information, visit our website.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Based on Albertan and Canadian recommendations (guidelines):
Individuals, aged 50 to74, who live in Alberta and have no symptoms and no family history in a first degree relative are eligible for regular colorectal cancer screening using FIT every year. Adults with an abnormal result (FIT positive) are recommended to have follow-up testing using a specialized test called a colonoscopy.
Individuals with a higher chance (increased risk) of developing colorectal cancer (personal / family history of colorectal cancer or pre-cancerous polyps in an immediate family member) should be screened regularly using a colonoscopy. In these cases, screening colonoscopies may begin at age 40. Screening using FIT is not recommended for these individuals.
Talk to your healthcare provider about which test is right for you.

Multiple Languages

Yes
View more information...

Alberta Colorectal Cancer Screening Program

Getting screened regularly is the best way to find colorectal cancer early when treatment is more effective.

Services include:

  • working with healthcare providers to support Albertans aged 50 to 74 in getting colorectal cancer screening across the province.
  • providing colorectal cancer screening information and education to eligible Albertans and healthcare providers.
  • providing eligible Albertans aged 50 to 74 the option to order a free FIT kit online or by phone and have it mailed to their home.
  • sending FIT result letters to eligible individuals.

For more information, visit our website.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Based on Albertan and Canadian recommendations (guidelines):
Individuals, aged 50 to74, who live in Alberta and have no symptoms and no family history in a first degree relative are eligible for regular colorectal cancer screening using FIT every year. Adults with an abnormal result (FIT positive) are recommended to have follow-up testing using a specialized test called a colonoscopy.
Individuals with a higher chance (increased risk) of developing colorectal cancer (personal / family history of colorectal cancer or pre-cancerous polyps in an immediate family member) should be screened regularly using a colonoscopy. In these cases, screening colonoscopies may begin at age 40. Screening using FIT is not recommended for these individuals.
Talk to your healthcare provider about which test is right for you.

Multiple Languages

Yes
View more information...

Alberta Colorectal Cancer Screening Program

Getting screened regularly is the best way to find colorectal cancer early when treatment is more effective.

Services include:

  • working with healthcare providers to support Albertans aged 50 to 74 in getting colorectal cancer screening across the province.
  • providing colorectal cancer screening information and education to eligible Albertans and healthcare providers.
  • providing eligible Albertans aged 50 to 74 the option to order a free FIT kit online or by phone and have it mailed to their home.
  • sending FIT result letters to eligible individuals.

For more information, visit our website.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Based on Albertan and Canadian recommendations (guidelines):
Individuals, aged 50 to74, who live in Alberta and have no symptoms and no family history in a first degree relative are eligible for regular colorectal cancer screening using FIT every year. Adults with an abnormal result (FIT positive) are recommended to have follow-up testing using a specialized test called a colonoscopy.
Individuals with a higher chance (increased risk) of developing colorectal cancer (personal / family history of colorectal cancer or pre-cancerous polyps in an immediate family member) should be screened regularly using a colonoscopy. In these cases, screening colonoscopies may begin at age 40. Screening using FIT is not recommended for these individuals.
Talk to your healthcare provider about which test is right for you.

Service hours

Closed weekends and holidays

View more information...

Alberta Health Services (AHS) Privacy Office

AHS is subject to Alberta’s Freedom of Information and Protection of Privacy Act (FOIP) and Health Information Act (HIA) legislation and must protect your personal and health information and when applicable may investigate privacy incidents involving your personal information or your health information.

Personal Information includes, but is not limited to, employee demographics, benefits, payroll, employment and education history and unique identifiers (e.g. SIN, driver’s license, employee ID).

Health Information includes, but is not limited to, patient name, DOB, PHN, ULI, healthcare provider, diagnostic and treatment information.

AHS’s Privacy Office is responsible for processing information requests under FOIP, answering general privacy related questions under FOIP and HIA, and when applicable, investigating suspected and confirmed privacy breaches involving AHS’s facilities and employees as it relates to your personal information or health information.

The following queries are not handled by the AHS Privacy Office:

  • requests from former / current employees for personal information - call HR Contact Centre
  • requests for health information regarding an AHS program or service - contact the service area directly or call the health information management department at the facility.
  • requests for name / address change, update first with Alberta Health Care Insurance Plan. You are encouraged to validate your information when you seek a health care service to ensure that all systems are up to date.

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Fees

Fees will be charged in accordance with the Freedom of Information and Protection of Privacy Act or by the facility for health information in accordance with the Health Information Act.

Service hours

Closed weekends and holidays

View more information...

Alberta Health Services (AHS) Privacy Office

AHS is subject to Alberta’s Freedom of Information and Protection of Privacy Act (FOIP) and Health Information Act (HIA) legislation and must protect your personal and health information and when applicable may investigate privacy incidents involving your personal information or your health information.

Personal Information includes, but is not limited to, employee demographics, benefits, payroll, employment and education history and unique identifiers (e.g. SIN, driver’s license, employee ID).

Health Information includes, but is not limited to, patient name, DOB, PHN, ULI, healthcare provider, diagnostic and treatment information.

AHS’s Privacy Office is responsible for processing information requests under FOIP, answering general privacy related questions under FOIP and HIA, and when applicable, investigating suspected and confirmed privacy breaches involving AHS’s facilities and employees as it relates to your personal information or health information.

The following queries are not handled by the AHS Privacy Office:

  • requests from former / current employees for personal information - call HR Contact Centre
  • requests for health information regarding an AHS program or service - contact the service area directly or call the health information management department at the facility.
  • requests for name / address change, update first with Alberta Health Care Insurance Plan. You are encouraged to validate your information when you seek a health care service to ensure that all systems are up to date.

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Fees

Fees will be charged in accordance with the Freedom of Information and Protection of Privacy Act or by the facility for health information in accordance with the Health Information Act.

Service hours

Closed weekends and holidays

View more information...

Alberta Health Services (AHS) Privacy Office

AHS is subject to Alberta’s Freedom of Information and Protection of Privacy Act (FOIP) and Health Information Act (HIA) legislation and must protect your personal and health information and when applicable may investigate privacy incidents involving your personal information or your health information.

Personal Information includes, but is not limited to, employee demographics, benefits, payroll, employment and education history and unique identifiers (e.g. SIN, driver’s license, employee ID).

Health Information includes, but is not limited to, patient name, DOB, PHN, ULI, healthcare provider, diagnostic and treatment information.

AHS’s Privacy Office is responsible for processing information requests under FOIP, answering general privacy related questions under FOIP and HIA, and when applicable, investigating suspected and confirmed privacy breaches involving AHS’s facilities and employees as it relates to your personal information or health information.

The following queries are not handled by the AHS Privacy Office:

  • requests from former / current employees for personal information - call HR Contact Centre
  • requests for health information regarding an AHS program or service - contact the service area directly or call the health information management department at the facility.
  • requests for name / address change, update first with Alberta Health Care Insurance Plan. You are encouraged to validate your information when you seek a health care service to ensure that all systems are up to date.

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Fees

Fees will be charged in accordance with the Freedom of Information and Protection of Privacy Act or by the facility for health information in accordance with the Health Information Act.

Service hours

Closed weekends and holidays

View more information...

Alberta Health Services (AHS) Privacy Office

AHS is subject to Alberta’s Freedom of Information and Protection of Privacy Act (FOIP) and Health Information Act (HIA) legislation and must protect your personal and health information and when applicable may investigate privacy incidents involving your personal information or your health information.

Personal Information includes, but is not limited to, employee demographics, benefits, payroll, employment and education history and unique identifiers (e.g. SIN, driver’s license, employee ID).

Health Information includes, but is not limited to, patient name, DOB, PHN, ULI, healthcare provider, diagnostic and treatment information.

AHS’s Privacy Office is responsible for processing information requests under FOIP, answering general privacy related questions under FOIP and HIA, and when applicable, investigating suspected and confirmed privacy breaches involving AHS’s facilities and employees as it relates to your personal information or health information.

The following queries are not handled by the AHS Privacy Office:

  • requests from former / current employees for personal information - call HR Contact Centre
  • requests for health information regarding an AHS program or service - contact the service area directly or call the health information management department at the facility.
  • requests for name / address change, update first with Alberta Health Care Insurance Plan. You are encouraged to validate your information when you seek a health care service to ensure that all systems are up to date.

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Fees

Fees will be charged in accordance with the Freedom of Information and Protection of Privacy Act or by the facility for health information in accordance with the Health Information Act.

View more information...

Alberta Health Services eSIM Provincial Simulation Program

eSIM (educate, Simulate, Innovate, Motivate) uses simulation to generate knowledge, improve individual and team competencies, as well as, system performance. In simulation, clinical events are recreated to engage individuals, teams, systems and communities in an interactive, immersive and meaningful “real-world” experience, often through self-reflection and guided facilitation.

eSIM's team of simulation consultants, technologists, and assistants support multiple simulation centres and satellite simulation spaces provincially. Our program also has the unique ability to reach remote areas of the province via mobile simulation and an innovative virtually facilitated simulation program.

For more information about eSIM visit our website.

Eligibility

This service is provided to Alberta Health Services staff and partners.

Fees

There are no fees for service provided to Alberta Health Services staff, physicians, or volunteers. Fees are charged to agencies external to Alberta Health Services seeking the support of the Provincial Simulation Program.

View more information...

Alberta Health Services eSIM Provincial Simulation Program

eSIM (educate, Simulate, Innovate, Motivate) uses simulation to generate knowledge, improve individual and team competencies, as well as, system performance. In simulation, clinical events are recreated to engage individuals, teams, systems and communities in an interactive, immersive and meaningful “real-world” experience, often through self-reflection and guided facilitation.

eSIM's team of simulation consultants, technologists, and assistants support multiple simulation centres and satellite simulation spaces provincially. Our program also has the unique ability to reach remote areas of the province via mobile simulation and an innovative virtually facilitated simulation program.

For more information about eSIM visit our website.

Eligibility

This service is provided to Alberta Health Services staff and partners.

Fees

There are no fees for service provided to Alberta Health Services staff, physicians, or volunteers. Fees are charged to agencies external to Alberta Health Services seeking the support of the Provincial Simulation Program.

View more information...

Alberta Health Services eSIM Provincial Simulation Program

eSIM (educate, Simulate, Innovate, Motivate) uses simulation to generate knowledge, improve individual and team competencies, as well as, system performance. In simulation, clinical events are recreated to engage individuals, teams, systems and communities in an interactive, immersive and meaningful “real-world” experience, often through self-reflection and guided facilitation.

eSIM's team of simulation consultants, technologists, and assistants support multiple simulation centres and satellite simulation spaces provincially. Our program also has the unique ability to reach remote areas of the province via mobile simulation and an innovative virtually facilitated simulation program.

For more information about eSIM visit our website.

Eligibility

This service is provided to Alberta Health Services staff and partners.

Fees

There are no fees for service provided to Alberta Health Services staff, physicians, or volunteers. Fees are charged to agencies external to Alberta Health Services seeking the support of the Provincial Simulation Program.

View more information...

Alberta Health Services eSIM Provincial Simulation Program

eSIM (educate, Simulate, Innovate, Motivate) uses simulation to generate knowledge, improve individual and team competencies, as well as, system performance. In simulation, clinical events are recreated to engage individuals, teams, systems and communities in an interactive, immersive and meaningful “real-world” experience, often through self-reflection and guided facilitation.

eSIM's team of simulation consultants, technologists, and assistants support multiple simulation centres and satellite simulation spaces provincially. Our program also has the unique ability to reach remote areas of the province via mobile simulation and an innovative virtually facilitated simulation program.

For more information about eSIM visit our website.

Eligibility

This service is provided to Alberta Health Services staff and partners.

Fees

There are no fees for service provided to Alberta Health Services staff, physicians, or volunteers. Fees are charged to agencies external to Alberta Health Services seeking the support of the Provincial Simulation Program.

Multiple Languages

Yes
View more information...

Alberta Kidney Care

Renal Services is comprised of two programs, the Alberta Kidney Care - North (AKC) and the Alberta Kidney Care - South (AKC-S).

Services include:

  • peritoneal dialysis
  • hemodialysis
  • home, night-time, and self-care hemodialysis
  • clinics that diagnose and treat kidney disease

For more information visit our website.

Service language options

Languages other than English in which this service may be delivered.

Multiple Languages

Yes
View more information...

Alberta Kidney Care

Renal Services is comprised of two programs, the Alberta Kidney Care - North (AKC) and the Alberta Kidney Care - South (AKC-S).

Services include:

  • peritoneal dialysis
  • hemodialysis
  • home, night-time, and self-care hemodialysis
  • clinics that diagnose and treat kidney disease

For more information visit our website.

Service language options

Languages other than English in which this service may be delivered.

Multiple Languages

Yes
View more information...

Alberta Kidney Care

Renal Services is comprised of two programs, the Alberta Kidney Care - North (AKC) and the Alberta Kidney Care - South (AKC-S).

Services include:

  • peritoneal dialysis
  • hemodialysis
  • home, night-time, and self-care hemodialysis
  • clinics that diagnose and treat kidney disease

For more information visit our website.

Service language options

Languages other than English in which this service may be delivered.

Multiple Languages

Yes
View more information...

Alberta Kidney Care

Renal Services is comprised of two programs, the Alberta Kidney Care - North (AKC) and the Alberta Kidney Care - South (AKC-S).

Services include:

  • peritoneal dialysis
  • hemodialysis
  • home, night-time, and self-care hemodialysis
  • clinics that diagnose and treat kidney disease

For more information visit our website.

Service language options

Languages other than English in which this service may be delivered.

Service hours

Appointments will be over zoom or telephone.

Multiple Languages

Yes
View more information...

Alberta Lung Cancer Screening Program

Lung cancer screening is done by a low-dose CT scan at an AHS site.

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Service targeted to individuals aged 50 to 74 years old AND who smoke cigarettes or have quit after smoking for many years.

Service hours

Appointments will be over zoom or telephone.

Multiple Languages

Yes
View more information...

Alberta Lung Cancer Screening Program

Lung cancer screening is done by a low-dose CT scan at an AHS site.

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Service targeted to individuals aged 50 to 74 years old AND who smoke cigarettes or have quit after smoking for many years.

Service hours

Appointments will be over zoom or telephone.

Multiple Languages

Yes
View more information...

Alberta Lung Cancer Screening Program

Lung cancer screening is done by a low-dose CT scan at an AHS site.

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Service targeted to individuals aged 50 to 74 years old AND who smoke cigarettes or have quit after smoking for many years.

Service hours

Appointments will be over zoom or telephone.

Multiple Languages

Yes
View more information...

Alberta Lung Cancer Screening Program

Lung cancer screening is done by a low-dose CT scan at an AHS site.

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Service targeted to individuals aged 50 to 74 years old AND who smoke cigarettes or have quit after smoking for many years.

Service hours

Hours of operation vary.

Multiple Languages

Yes
View more information...

Alberta Newborn Screening Program

Healthcare providers work with parents to screen for certain treatable conditions (metabolic, endocrine, cystic fibrosis, sickle cell disease, severe combined immunodeficiency and spinal muscular atrophy).

  • newborn blood spot screening helps your doctor or midwife find conditions that can be treated early to prevent health problems, improve your baby's health and may even save your baby's life. It’s the best way to tell if your baby is at risk of having a certain treatable condition that you, your doctor or your midwife might not know about
  • it’s best to have the newborn blood spot screen completed at the hospital when your baby is between 24 and 72 hours old, before your baby goes home. If it is not completed at the hospital, it will be completed at a home visit, clinic visit or at a lab in your community
  • your doctor or midwife will have results by the time your baby is two weeks old

For more information visit our website.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Babies born in Alberta

Service hours

Hours of operation vary.

Multiple Languages

Yes
View more information...

Alberta Newborn Screening Program

Healthcare providers work with parents to screen for certain treatable conditions (metabolic, endocrine, cystic fibrosis, sickle cell disease, severe combined immunodeficiency and spinal muscular atrophy).

  • newborn blood spot screening helps your doctor or midwife find conditions that can be treated early to prevent health problems, improve your baby's health and may even save your baby's life. It’s the best way to tell if your baby is at risk of having a certain treatable condition that you, your doctor or your midwife might not know about
  • it’s best to have the newborn blood spot screen completed at the hospital when your baby is between 24 and 72 hours old, before your baby goes home. If it is not completed at the hospital, it will be completed at a home visit, clinic visit or at a lab in your community
  • your doctor or midwife will have results by the time your baby is two weeks old

For more information visit our website.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Babies born in Alberta

Service hours

Hours of operation vary.

Multiple Languages

Yes
View more information...

Alberta Newborn Screening Program

Healthcare providers work with parents to screen for certain treatable conditions (metabolic, endocrine, cystic fibrosis, sickle cell disease, severe combined immunodeficiency and spinal muscular atrophy).

  • newborn blood spot screening helps your doctor or midwife find conditions that can be treated early to prevent health problems, improve your baby's health and may even save your baby's life. It’s the best way to tell if your baby is at risk of having a certain treatable condition that you, your doctor or your midwife might not know about
  • it’s best to have the newborn blood spot screen completed at the hospital when your baby is between 24 and 72 hours old, before your baby goes home. If it is not completed at the hospital, it will be completed at a home visit, clinic visit or at a lab in your community
  • your doctor or midwife will have results by the time your baby is two weeks old

For more information visit our website.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Babies born in Alberta

Service hours

Hours of operation vary.

Multiple Languages

Yes
View more information...

Alberta Newborn Screening Program

Healthcare providers work with parents to screen for certain treatable conditions (metabolic, endocrine, cystic fibrosis, sickle cell disease, severe combined immunodeficiency and spinal muscular atrophy).

  • newborn blood spot screening helps your doctor or midwife find conditions that can be treated early to prevent health problems, improve your baby's health and may even save your baby's life. It’s the best way to tell if your baby is at risk of having a certain treatable condition that you, your doctor or your midwife might not know about
  • it’s best to have the newborn blood spot screen completed at the hospital when your baby is between 24 and 72 hours old, before your baby goes home. If it is not completed at the hospital, it will be completed at a home visit, clinic visit or at a lab in your community
  • your doctor or midwife will have results by the time your baby is two weeks old

For more information visit our website.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Babies born in Alberta

Service hours

The toll-free phone line is available 24 / 7 to leave a message. Clinicians will monitor the voicemail 8:00 AM to 4:15 PM Monday through Friday, excluding statutory holidays. 

Multiple Languages

Yes
View more information...

Alberta Virtual Chronic Pain Program

For patients looking to better understand their pain, connect with others living with pain, and seeking strategies on managing pain beyond the use of medications. An interactive program led by health providers with peer support incorporated throughout, as well as post-completion follow-up for up to 1 year. This program offers:

  • a 1-hour session each week for 6 weeks (virtual group education and self-management program)
  • highly encouraged 1-hour peer support group sessions each week
  • opportunity to connect with others living with pain

This program doesn’t offer:

  • diagnosis
  • medical intervention
  • one on one care
  • prescription advice or renewals

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

This program is for residents of Alberta, 18 years or older. They must:

  • be comfortable understanding English or have someone to help
  • have access to the internet
  • have access to a quiet and safe space

Service hours

The toll-free phone line is available 24 / 7 to leave a message. Clinicians will monitor the voicemail 8:00 AM to 4:15 PM Monday through Friday, excluding statutory holidays. 

Multiple Languages

Yes
View more information...

Alberta Virtual Chronic Pain Program

For patients looking to better understand their pain, connect with others living with pain, and seeking strategies on managing pain beyond the use of medications. An interactive program led by health providers with peer support incorporated throughout, as well as post-completion follow-up for up to 1 year. This program offers:

  • a 1-hour session each week for 6 weeks (virtual group education and self-management program)
  • highly encouraged 1-hour peer support group sessions each week
  • opportunity to connect with others living with pain

This program doesn’t offer:

  • diagnosis
  • medical intervention
  • one on one care
  • prescription advice or renewals

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

This program is for residents of Alberta, 18 years or older. They must:

  • be comfortable understanding English or have someone to help
  • have access to the internet
  • have access to a quiet and safe space

AlbertaQuits Helpline | 1-866-710-QUIT (7848)

Service hours

Outside these hours callers will receive general support from information and referral staff.

Multiple Languages

Yes
View more information...

AlbertaQuits Helpline

A free, confidential telephone counselling service for smokers and spit tobacco users.

Calls are answered by a trained cessation counsellor who can:

  • help you develop a quit plan
  • offer information and support or refer you to services in your community

If you are looking for help for other addictions or mental health concerns call the Addiction and Mental Health Helpline at 1-866-332-2322.

Telephone

1-866-710-QUIT (7848)

Service Hours

Sunday: 8:00 am - 8:00 pm.
Monday: 8:00 am - 8:00 pm.
Tuesday: 8:00 am - 8:00 pm.
Wednesday: 8:00 am - 8:00 pm.
Thursday: 8:00 am - 8:00 pm.
Friday: 8:00 am - 8:00 pm.
Saturday: 8:00 am - 8:00 pm.

Service language options

Languages other than English in which this service may be delivered.

AlbertaQuits Helpline | 1-866-710-QUIT (7848)

Service hours

Outside these hours callers will receive general support from information and referral staff.

Multiple Languages

Yes
View more information...

AlbertaQuits Helpline

A free, confidential telephone counselling service for smokers and spit tobacco users.

Calls are answered by a trained cessation counsellor who can:

  • help you develop a quit plan
  • offer information and support or refer you to services in your community

If you are looking for help for other addictions or mental health concerns call the Addiction and Mental Health Helpline at 1-866-332-2322.

Telephone

1-866-710-QUIT (7848)

Service Hours

Sunday: 8:00 am - 8:00 pm.
Monday: 8:00 am - 8:00 pm.
Tuesday: 8:00 am - 8:00 pm.
Wednesday: 8:00 am - 8:00 pm.
Thursday: 8:00 am - 8:00 pm.
Friday: 8:00 am - 8:00 pm.
Saturday: 8:00 am - 8:00 pm.

Service language options

Languages other than English in which this service may be delivered.

AlbertaQuits Helpline | 1-866-710-QUIT (7848)

Service hours

Outside these hours callers will receive general support from information and referral staff.

Multiple Languages

Yes
View more information...

AlbertaQuits Helpline

A free, confidential telephone counselling service for smokers and spit tobacco users.

Calls are answered by a trained cessation counsellor who can:

  • help you develop a quit plan
  • offer information and support or refer you to services in your community

If you are looking for help for other addictions or mental health concerns call the Addiction and Mental Health Helpline at 1-866-332-2322.

Telephone

1-866-710-QUIT (7848)

Service Hours

Sunday: 8:00 am - 8:00 pm.
Monday: 8:00 am - 8:00 pm.
Tuesday: 8:00 am - 8:00 pm.
Wednesday: 8:00 am - 8:00 pm.
Thursday: 8:00 am - 8:00 pm.
Friday: 8:00 am - 8:00 pm.
Saturday: 8:00 am - 8:00 pm.

Service language options

Languages other than English in which this service may be delivered.

AlbertaQuits Helpline | 1-866-710-QUIT (7848)

Service hours

Outside these hours callers will receive general support from information and referral staff.

Multiple Languages

Yes
View more information...

AlbertaQuits Helpline

A free, confidential telephone counselling service for smokers and spit tobacco users.

Calls are answered by a trained cessation counsellor who can:

  • help you develop a quit plan
  • offer information and support or refer you to services in your community

If you are looking for help for other addictions or mental health concerns call the Addiction and Mental Health Helpline at 1-866-332-2322.

Telephone

1-866-710-QUIT (7848)

Service Hours

Sunday: 8:00 am - 8:00 pm.
Monday: 8:00 am - 8:00 pm.
Tuesday: 8:00 am - 8:00 pm.
Wednesday: 8:00 am - 8:00 pm.
Thursday: 8:00 am - 8:00 pm.
Friday: 8:00 am - 8:00 pm.
Saturday: 8:00 am - 8:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

AlbertaQuits Online

Preparing to quit is the most important thing you can do on your quit smoking journey - AlbertaQuits can help!

AlbertaQuits will help you get ready to stop smoking. It’s all about finding the right information at the right time. You’ll learn what to expect and how to prepare for road blocks on your journey to successful quitting.

Service language options

Languages other than English in which this service may be delivered.

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

AlbertaQuits Online

Preparing to quit is the most important thing you can do on your quit smoking journey - AlbertaQuits can help!

AlbertaQuits will help you get ready to stop smoking. It’s all about finding the right information at the right time. You’ll learn what to expect and how to prepare for road blocks on your journey to successful quitting.

Service language options

Languages other than English in which this service may be delivered.

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

AlbertaQuits Online

Preparing to quit is the most important thing you can do on your quit smoking journey - AlbertaQuits can help!

AlbertaQuits will help you get ready to stop smoking. It’s all about finding the right information at the right time. You’ll learn what to expect and how to prepare for road blocks on your journey to successful quitting.

Service language options

Languages other than English in which this service may be delivered.

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

AlbertaQuits Online

Preparing to quit is the most important thing you can do on your quit smoking journey - AlbertaQuits can help!

AlbertaQuits will help you get ready to stop smoking. It’s all about finding the right information at the right time. You’ll learn what to expect and how to prepare for road blocks on your journey to successful quitting.

Service language options

Languages other than English in which this service may be delivered.

Better Choices, Better Health® | 1-844-527-1160 (Calgary Zone Registration), 1-866-795-9709 (South Zone Registration), 1-877-314-6997 (Central Zone Registration), 1-877-349-5711 (North Zone Registration), 825-404-7460, press 3 (Edmonton Zone Registration)

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Better Choices, Better Health®

These free six-week group workshops are for Albertans 18 years and older who have or support someone with a long-term (chronic) health condition. Workshops are available in person and online.

Workshops are led by people who have experience with a long-term health condition of their own. Together, participants and leaders learn from each other by sharing their experiences and exploring possible solutions.

Learn More and Discuss:

  • managing symptoms like pain, fatigue, stress
  • talking to loved ones, health team & workplace about your health and needs
  • dealing with difficult feelings
  • ways to eat healthy and stay active
  • tools for problem-solving & setting realistic plans

BCBH®-Chronic Pain: If chronic pain is your main concern, this worshop may be right for you. Learn about the topics above, as well as:

  • pacing yourself
  • treatments for chronic pain
  • Moving Easy Program (gentle exercise program)

If you are interested in becoming a volunteer for the program, please contact your local zone coordinator (see Contact Details section).

To register or learn more, visit the website.

Telephone

1-844-527-1160 (Calgary Zone Registration), 1-866-795-9709 (South Zone Registration), 1-877-314-6997 (Central Zone Registration), 1-877-349-5711 (North Zone Registration), 825-404-7460, press 3 (Edmonton Zone Registration)

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

The Chronic Pain Self-Management Program is only available in English.

The Calgary Zone - Chronic Disease Self-Management Program is offered in simple Chinese, Punjabi and Tagalog in addition to English.

Referral Needed

Participants can self-register or be referred by a healthcare provider.

Eligibility

Adults 18 years and older who have or support someone with a chronic condition.

Better Choices, Better Health® | 1-844-527-1160 (Calgary Zone Registration), 1-866-795-9709 (South Zone Registration), 1-877-314-6997 (Central Zone Registration), 1-877-349-5711 (North Zone Registration), 825-404-7460, press 3 (Edmonton Zone Registration)

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Better Choices, Better Health®

These free six-week group workshops are for Albertans 18 years and older who have or support someone with a long-term (chronic) health condition. Workshops are available in person and online.

Workshops are led by people who have experience with a long-term health condition of their own. Together, participants and leaders learn from each other by sharing their experiences and exploring possible solutions.

Learn More and Discuss:

  • managing symptoms like pain, fatigue, stress
  • talking to loved ones, health team & workplace about your health and needs
  • dealing with difficult feelings
  • ways to eat healthy and stay active
  • tools for problem-solving & setting realistic plans

BCBH®-Chronic Pain: If chronic pain is your main concern, this worshop may be right for you. Learn about the topics above, as well as:

  • pacing yourself
  • treatments for chronic pain
  • Moving Easy Program (gentle exercise program)

If you are interested in becoming a volunteer for the program, please contact your local zone coordinator (see Contact Details section).

To register or learn more, visit the website.

Telephone

1-844-527-1160 (Calgary Zone Registration), 1-866-795-9709 (South Zone Registration), 1-877-314-6997 (Central Zone Registration), 1-877-349-5711 (North Zone Registration), 825-404-7460, press 3 (Edmonton Zone Registration)

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

The Chronic Pain Self-Management Program is only available in English.

The Calgary Zone - Chronic Disease Self-Management Program is offered in simple Chinese, Punjabi and Tagalog in addition to English.

Referral Needed

Participants can self-register or be referred by a healthcare provider.

Eligibility

Adults 18 years and older who have or support someone with a chronic condition.

Better Choices, Better Health® | 1-844-527-1160 (Calgary Zone Registration), 1-866-795-9709 (South Zone Registration), 1-877-314-6997 (Central Zone Registration), 1-877-349-5711 (North Zone Registration), 825-404-7460, press 3 (Edmonton Zone Registration)

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Better Choices, Better Health®

These free six-week group workshops are for Albertans 18 years and older who have or support someone with a long-term (chronic) health condition. Workshops are available in person and online.

Workshops are led by people who have experience with a long-term health condition of their own. Together, participants and leaders learn from each other by sharing their experiences and exploring possible solutions.

Learn More and Discuss:

  • managing symptoms like pain, fatigue, stress
  • talking to loved ones, health team & workplace about your health and needs
  • dealing with difficult feelings
  • ways to eat healthy and stay active
  • tools for problem-solving & setting realistic plans

BCBH®-Chronic Pain: If chronic pain is your main concern, this worshop may be right for you. Learn about the topics above, as well as:

  • pacing yourself
  • treatments for chronic pain
  • Moving Easy Program (gentle exercise program)

If you are interested in becoming a volunteer for the program, please contact your local zone coordinator (see Contact Details section).

To register or learn more, visit the website.

Telephone

1-844-527-1160 (Calgary Zone Registration), 1-866-795-9709 (South Zone Registration), 1-877-314-6997 (Central Zone Registration), 1-877-349-5711 (North Zone Registration), 825-404-7460, press 3 (Edmonton Zone Registration)

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

The Chronic Pain Self-Management Program is only available in English.

The Calgary Zone - Chronic Disease Self-Management Program is offered in simple Chinese, Punjabi and Tagalog in addition to English.

Referral Needed

Participants can self-register or be referred by a healthcare provider.

Eligibility

Adults 18 years and older who have or support someone with a chronic condition.

Better Choices, Better Health® | 1-844-527-1160 (Calgary Zone Registration), 1-866-795-9709 (South Zone Registration), 1-877-314-6997 (Central Zone Registration), 1-877-349-5711 (North Zone Registration), 825-404-7460, press 3 (Edmonton Zone Registration)

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Better Choices, Better Health®

These free six-week group workshops are for Albertans 18 years and older who have or support someone with a long-term (chronic) health condition. Workshops are available in person and online.

Workshops are led by people who have experience with a long-term health condition of their own. Together, participants and leaders learn from each other by sharing their experiences and exploring possible solutions.

Learn More and Discuss:

  • managing symptoms like pain, fatigue, stress
  • talking to loved ones, health team & workplace about your health and needs
  • dealing with difficult feelings
  • ways to eat healthy and stay active
  • tools for problem-solving & setting realistic plans

BCBH®-Chronic Pain: If chronic pain is your main concern, this worshop may be right for you. Learn about the topics above, as well as:

  • pacing yourself
  • treatments for chronic pain
  • Moving Easy Program (gentle exercise program)

If you are interested in becoming a volunteer for the program, please contact your local zone coordinator (see Contact Details section).

To register or learn more, visit the website.

Telephone

1-844-527-1160 (Calgary Zone Registration), 1-866-795-9709 (South Zone Registration), 1-877-314-6997 (Central Zone Registration), 1-877-349-5711 (North Zone Registration), 825-404-7460, press 3 (Edmonton Zone Registration)

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

The Chronic Pain Self-Management Program is only available in English.

The Calgary Zone - Chronic Disease Self-Management Program is offered in simple Chinese, Punjabi and Tagalog in addition to English.

Referral Needed

Participants can self-register or be referred by a healthcare provider.

Eligibility

Adults 18 years and older who have or support someone with a chronic condition.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Catch a Break Program

Catch a Break is a prevention program offered by Alberta Health Services through Health Link, and Bone and Joint Health Strategic Clinical Network. Patients who have had a fracture that could be associated with osteoporosis are identified, based on information from emergency departments and cast clinics. Patients who are 50 years of age and older who have had a recent bone fracture receive information in the mail about bone health and osteoporosis. Health Link staff will then follow up with a phone call to encourage individuals to talk to their doctors about their bone health to determine if underlying bone weakness may have contributed to the individual’s fracture. An additional follow-up call is scheduled for 12 months. The goal of the program is to help Albertans prevent future bone fractures caused by bone weakness that may be related to osteoporosis.

Service Hours

Monday: 9:00 am - 6:00 pm.
Tuesday: 9:00 am - 6:00 pm.
Wednesday: 9:00 am - 6:00 pm.
Thursday: 9:00 am - 6:00 pm.
Friday: 9:00 am - 6:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Adults age 50 years and over who have recently had a bone fracture.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Catch a Break Program

Catch a Break is a prevention program offered by Alberta Health Services through Health Link, and Bone and Joint Health Strategic Clinical Network. Patients who have had a fracture that could be associated with osteoporosis are identified, based on information from emergency departments and cast clinics. Patients who are 50 years of age and older who have had a recent bone fracture receive information in the mail about bone health and osteoporosis. Health Link staff will then follow up with a phone call to encourage individuals to talk to their doctors about their bone health to determine if underlying bone weakness may have contributed to the individual’s fracture. An additional follow-up call is scheduled for 12 months. The goal of the program is to help Albertans prevent future bone fractures caused by bone weakness that may be related to osteoporosis.

Service Hours

Monday: 9:00 am - 6:00 pm.
Tuesday: 9:00 am - 6:00 pm.
Wednesday: 9:00 am - 6:00 pm.
Thursday: 9:00 am - 6:00 pm.
Friday: 9:00 am - 6:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Adults age 50 years and over who have recently had a bone fracture.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Catch a Break Program

Catch a Break is a prevention program offered by Alberta Health Services through Health Link, and Bone and Joint Health Strategic Clinical Network. Patients who have had a fracture that could be associated with osteoporosis are identified, based on information from emergency departments and cast clinics. Patients who are 50 years of age and older who have had a recent bone fracture receive information in the mail about bone health and osteoporosis. Health Link staff will then follow up with a phone call to encourage individuals to talk to their doctors about their bone health to determine if underlying bone weakness may have contributed to the individual’s fracture. An additional follow-up call is scheduled for 12 months. The goal of the program is to help Albertans prevent future bone fractures caused by bone weakness that may be related to osteoporosis.

Service Hours

Monday: 9:00 am - 6:00 pm.
Tuesday: 9:00 am - 6:00 pm.
Wednesday: 9:00 am - 6:00 pm.
Thursday: 9:00 am - 6:00 pm.
Friday: 9:00 am - 6:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Adults age 50 years and over who have recently had a bone fracture.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Catch a Break Program

Catch a Break is a prevention program offered by Alberta Health Services through Health Link, and Bone and Joint Health Strategic Clinical Network. Patients who have had a fracture that could be associated with osteoporosis are identified, based on information from emergency departments and cast clinics. Patients who are 50 years of age and older who have had a recent bone fracture receive information in the mail about bone health and osteoporosis. Health Link staff will then follow up with a phone call to encourage individuals to talk to their doctors about their bone health to determine if underlying bone weakness may have contributed to the individual’s fracture. An additional follow-up call is scheduled for 12 months. The goal of the program is to help Albertans prevent future bone fractures caused by bone weakness that may be related to osteoporosis.

Service Hours

Monday: 9:00 am - 6:00 pm.
Tuesday: 9:00 am - 6:00 pm.
Wednesday: 9:00 am - 6:00 pm.
Thursday: 9:00 am - 6:00 pm.
Friday: 9:00 am - 6:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Adults age 50 years and over who have recently had a bone fracture.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Multiple Languages

Yes
View more information...

Chronic Disease Prevention and Harm Reduction

Staff work with partner in AHS, the Goverrnment of Alberta and the community to meet the needs of populations experiencing inequities.

Service language options

Languages other than English in which this service may be delivered.

Multiple Languages

Yes
View more information...

Chronic Disease Prevention and Harm Reduction

Staff work with partner in AHS, the Goverrnment of Alberta and the community to meet the needs of populations experiencing inequities.

Service language options

Languages other than English in which this service may be delivered.

Multiple Languages

Yes
View more information...

Chronic Disease Prevention and Harm Reduction

Staff work with partner in AHS, the Goverrnment of Alberta and the community to meet the needs of populations experiencing inequities.

Service language options

Languages other than English in which this service may be delivered.

Multiple Languages

Yes
View more information...

Chronic Disease Prevention and Harm Reduction

Staff work with partner in AHS, the Goverrnment of Alberta and the community to meet the needs of populations experiencing inequities.

Service language options

Languages other than English in which this service may be delivered.

Clinical Ethics Service | 1-855-943-2821 (Provincial Intake Line), 403-943-2821 (Calgary)

Service hours

Office is closed on statutory holidays.

Multiple Languages

Yes
View more information...

Clinical Ethics Service

Offers support to make hard choices about healthcare when people's beliefs and values are in conflict. This provincial-wide service is for patients, their families, healthcare providers, and administrators. Examples include when patients and family members have a hard decision to make about treatment or healthcare providers must deal with a situation that causes moral distress.
The service offers a confidential consult, which may include:

  • simple talks
  • guided talks with teams
  • help making decisions
  • help with complex situations and ethical challenges
  • organizational ethics

Telephone

1-855-943-2821 (Provincial Intake Line), 403-943-2821 (Calgary)

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Clinical Ethics Service | 1-855-943-2821 (Provincial Intake Line), 403-943-2821 (Calgary)

Service hours

Office is closed on statutory holidays.

Multiple Languages

Yes
View more information...

Clinical Ethics Service

Offers support to make hard choices about healthcare when people's beliefs and values are in conflict. This provincial-wide service is for patients, their families, healthcare providers, and administrators. Examples include when patients and family members have a hard decision to make about treatment or healthcare providers must deal with a situation that causes moral distress.
The service offers a confidential consult, which may include:

  • simple talks
  • guided talks with teams
  • help making decisions
  • help with complex situations and ethical challenges
  • organizational ethics

Telephone

1-855-943-2821 (Provincial Intake Line), 403-943-2821 (Calgary)

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Clinical Ethics Service | 1-855-943-2821 (Provincial Intake Line), 403-943-2821 (Calgary)

Service hours

Office is closed on statutory holidays.

Multiple Languages

Yes
View more information...

Clinical Ethics Service

Offers support to make hard choices about healthcare when people's beliefs and values are in conflict. This provincial-wide service is for patients, their families, healthcare providers, and administrators. Examples include when patients and family members have a hard decision to make about treatment or healthcare providers must deal with a situation that causes moral distress.
The service offers a confidential consult, which may include:

  • simple talks
  • guided talks with teams
  • help making decisions
  • help with complex situations and ethical challenges
  • organizational ethics

Telephone

1-855-943-2821 (Provincial Intake Line), 403-943-2821 (Calgary)

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Clinical Ethics Service | 1-855-943-2821 (Provincial Intake Line), 403-943-2821 (Calgary)

Service hours

Office is closed on statutory holidays.

Multiple Languages

Yes
View more information...

Clinical Ethics Service

Offers support to make hard choices about healthcare when people's beliefs and values are in conflict. This provincial-wide service is for patients, their families, healthcare providers, and administrators. Examples include when patients and family members have a hard decision to make about treatment or healthcare providers must deal with a situation that causes moral distress.
The service offers a confidential consult, which may include:

  • simple talks
  • guided talks with teams
  • help making decisions
  • help with complex situations and ethical challenges
  • organizational ethics

Telephone

1-855-943-2821 (Provincial Intake Line), 403-943-2821 (Calgary)

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Service hours

Available 24 a day, 7 days a week.
View more information...

Communications

Responds to all media requests and public inquiries and supports all departments in Alberta Health Services (AHS) by offering:

  • media relations
  • strategic communications
  • innovation and technology support
  • web, Intranet, and production services
  • employee engagement
  • marketing and creative services
  • publications and reports

Service hours

Available 24 a day, 7 days a week.
View more information...

Communications

Responds to all media requests and public inquiries and supports all departments in Alberta Health Services (AHS) by offering:

  • media relations
  • strategic communications
  • innovation and technology support
  • web, Intranet, and production services
  • employee engagement
  • marketing and creative services
  • publications and reports

Service hours

Available 24 a day, 7 days a week.
View more information...

Communications

Responds to all media requests and public inquiries and supports all departments in Alberta Health Services (AHS) by offering:

  • media relations
  • strategic communications
  • innovation and technology support
  • web, Intranet, and production services
  • employee engagement
  • marketing and creative services
  • publications and reports

Service hours

Available 24 a day, 7 days a week.
View more information...

Communications

Responds to all media requests and public inquiries and supports all departments in Alberta Health Services (AHS) by offering:

  • media relations
  • strategic communications
  • innovation and technology support
  • web, Intranet, and production services
  • employee engagement
  • marketing and creative services
  • publications and reports

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

COVID-19 Information

Helping protect you and your loved ones against COVID-19. Learn how to stay healthy and safe. Have a question about COVID-19?

  • Caring for yourself or a loved one
  • Contact tracing & close contacts
  • Health service changes
  • Isolation
  • Parenting concerns
  • Patients & residents family support & visitation
  • Public health measures
  • Symptoms
  • Testing
  • Vaccine - appointment booking online / by phone / with participating pharmacies
  • Variants

To get up-to-date information, visit ahs.ca/COVID-19.

Resources are available in other languages.

Telephone

811

Service language options

Languages other than English in which this service may be delivered.

Wait times

Health Link 811 is currently experiencing very high call volumes due to COVID-19.

If you are having difficulty getting through, please try again later.

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

COVID-19 Information

Helping protect you and your loved ones against COVID-19. Learn how to stay healthy and safe. Have a question about COVID-19?

  • Caring for yourself or a loved one
  • Contact tracing & close contacts
  • Health service changes
  • Isolation
  • Parenting concerns
  • Patients & residents family support & visitation
  • Public health measures
  • Symptoms
  • Testing
  • Vaccine - appointment booking online / by phone / with participating pharmacies
  • Variants

To get up-to-date information, visit ahs.ca/COVID-19.

Resources are available in other languages.

Telephone

811

Service language options

Languages other than English in which this service may be delivered.

Wait times

Health Link 811 is currently experiencing very high call volumes due to COVID-19.

If you are having difficulty getting through, please try again later.

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

COVID-19 Information

Helping protect you and your loved ones against COVID-19. Learn how to stay healthy and safe. Have a question about COVID-19?

  • Caring for yourself or a loved one
  • Contact tracing & close contacts
  • Health service changes
  • Isolation
  • Parenting concerns
  • Patients & residents family support & visitation
  • Public health measures
  • Symptoms
  • Testing
  • Vaccine - appointment booking online / by phone / with participating pharmacies
  • Variants

To get up-to-date information, visit ahs.ca/COVID-19.

Resources are available in other languages.

Telephone

811

Service language options

Languages other than English in which this service may be delivered.

Wait times

Health Link 811 is currently experiencing very high call volumes due to COVID-19.

If you are having difficulty getting through, please try again later.

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

COVID-19 Information

Helping protect you and your loved ones against COVID-19. Learn how to stay healthy and safe. Have a question about COVID-19?

  • Caring for yourself or a loved one
  • Contact tracing & close contacts
  • Health service changes
  • Isolation
  • Parenting concerns
  • Patients & residents family support & visitation
  • Public health measures
  • Symptoms
  • Testing
  • Vaccine - appointment booking online / by phone / with participating pharmacies
  • Variants

To get up-to-date information, visit ahs.ca/COVID-19.

Resources are available in other languages.

Telephone

811

Service language options

Languages other than English in which this service may be delivered.

Wait times

Health Link 811 is currently experiencing very high call volumes due to COVID-19.

If you are having difficulty getting through, please try again later.

Service hours

Closed on Statutory Holidays. 

Multiple Languages

Yes
View more information...

Dementia Advice

Dementia Advice provides support for people living with dementia and their caregivers, including tele-triage, health advice, and available resources. A Health Link nurse assesses clients needs and provides advice for immediate concerns. When needed, clients are referred to a specialized dementia nurse for additional advice.

Specific services include:

  • short term psychosocial support
  • dementia related education
  • facilitates linkages to community resources
  • referrals to services such as Alzheimer Society and Home Care

Telephone

811

Service Hours

Monday: 8:00 am - 8:15 pm.
Tuesday: 8:00 am - 8:15 pm.
Wednesday: 8:00 am - 8:15 pm.
Thursday: 8:00 am - 8:15 pm.
Friday: 8:00 am - 8:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Translation service is available in 240 languages upon request.

Service hours

Closed on Statutory Holidays. 

Multiple Languages

Yes
View more information...

Dementia Advice

Dementia Advice provides support for people living with dementia and their caregivers, including tele-triage, health advice, and available resources. A Health Link nurse assesses clients needs and provides advice for immediate concerns. When needed, clients are referred to a specialized dementia nurse for additional advice.

Specific services include:

  • short term psychosocial support
  • dementia related education
  • facilitates linkages to community resources
  • referrals to services such as Alzheimer Society and Home Care

Telephone

811

Service Hours

Monday: 8:00 am - 8:15 pm.
Tuesday: 8:00 am - 8:15 pm.
Wednesday: 8:00 am - 8:15 pm.
Thursday: 8:00 am - 8:15 pm.
Friday: 8:00 am - 8:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Translation service is available in 240 languages upon request.

Service hours

Closed on Statutory Holidays. 

Multiple Languages

Yes
View more information...

Dementia Advice

Dementia Advice provides support for people living with dementia and their caregivers, including tele-triage, health advice, and available resources. A Health Link nurse assesses clients needs and provides advice for immediate concerns. When needed, clients are referred to a specialized dementia nurse for additional advice.

Specific services include:

  • short term psychosocial support
  • dementia related education
  • facilitates linkages to community resources
  • referrals to services such as Alzheimer Society and Home Care

Telephone

811

Service Hours

Monday: 8:00 am - 8:15 pm.
Tuesday: 8:00 am - 8:15 pm.
Wednesday: 8:00 am - 8:15 pm.
Thursday: 8:00 am - 8:15 pm.
Friday: 8:00 am - 8:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Translation service is available in 240 languages upon request.

Service hours

Closed on Statutory Holidays. 

Multiple Languages

Yes
View more information...

Dementia Advice

Dementia Advice provides support for people living with dementia and their caregivers, including tele-triage, health advice, and available resources. A Health Link nurse assesses clients needs and provides advice for immediate concerns. When needed, clients are referred to a specialized dementia nurse for additional advice.

Specific services include:

  • short term psychosocial support
  • dementia related education
  • facilitates linkages to community resources
  • referrals to services such as Alzheimer Society and Home Care

Telephone

811

Service Hours

Monday: 8:00 am - 8:15 pm.
Tuesday: 8:00 am - 8:15 pm.
Wednesday: 8:00 am - 8:15 pm.
Thursday: 8:00 am - 8:15 pm.
Friday: 8:00 am - 8:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Translation service is available in 240 languages upon request.

Do Bugs Need Drugs? | 780-342-0262 (Edmonton)

Multiple Languages

Yes
View more information...

Do Bugs Need Drugs?

Provides education, print materials, and web-based resources for healthcare providers, children, parents, schools, daycares, seniors groups, workplaces, and the public.

The main messages of the program are:

  1. Handwashing is the best way to stop infections from spreading.
  2. Bacteria and viruses are different. Both can cause respiratory infections, but antibiotics don't work against viruses like colds and influenza.
  3. Antibiotic resistance is a problem. Use antibiotics wisely to prevent bacteria from becoming resistant to antibiotics.

Resources:

  • workshops for healthcare professionals and students
  • employee group education sessions
  • authorized resources for Alberta teachers
  • teaching kit for Grade 2 students
  • teaching kit for child care children and staff
  • teaching kit for assisted living centres
  • posters
  • handwashing signs and stickers
  • handwashing posters available in Blackfoot, Cree, Dënesųłı̨né, French, Saulteaux, and Stoney Nakoda
  • pamphlets
  • Guide to Wise Use of Antibiotics (20-page guide for respiratory infections) available in Arabic, Blackfoot, simplified Chinese, traditional Chinese, Cree, Dënesųłı̨né, French, Korean, Persian, Punjabi, Somali, Spanish, Stoney Nakoda, Tagalog, Tigrinya, Urdu and Vietnamese
  • Healthy Hands at Work: Employer Handbook (20 pages) and Worker Handbook (12 pages) about preventing infections in the workplace and hand hygiene and cleaning/disinfecting products

Telephone

780-342-0262 (Edmonton)

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Do Bugs Need Drugs? | 780-342-0262 (Edmonton)

Multiple Languages

Yes
View more information...

Do Bugs Need Drugs?

Provides education, print materials, and web-based resources for healthcare providers, children, parents, schools, daycares, seniors groups, workplaces, and the public.

The main messages of the program are:

  1. Handwashing is the best way to stop infections from spreading.
  2. Bacteria and viruses are different. Both can cause respiratory infections, but antibiotics don't work against viruses like colds and influenza.
  3. Antibiotic resistance is a problem. Use antibiotics wisely to prevent bacteria from becoming resistant to antibiotics.

Resources:

  • workshops for healthcare professionals and students
  • employee group education sessions
  • authorized resources for Alberta teachers
  • teaching kit for Grade 2 students
  • teaching kit for child care children and staff
  • teaching kit for assisted living centres
  • posters
  • handwashing signs and stickers
  • handwashing posters available in Blackfoot, Cree, Dënesųłı̨né, French, Saulteaux, and Stoney Nakoda
  • pamphlets
  • Guide to Wise Use of Antibiotics (20-page guide for respiratory infections) available in Arabic, Blackfoot, simplified Chinese, traditional Chinese, Cree, Dënesųłı̨né, French, Korean, Persian, Punjabi, Somali, Spanish, Stoney Nakoda, Tagalog, Tigrinya, Urdu and Vietnamese
  • Healthy Hands at Work: Employer Handbook (20 pages) and Worker Handbook (12 pages) about preventing infections in the workplace and hand hygiene and cleaning/disinfecting products

Telephone

780-342-0262 (Edmonton)

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Do Bugs Need Drugs? | 780-342-0262 (Edmonton)

Multiple Languages

Yes
View more information...

Do Bugs Need Drugs?

Provides education, print materials, and web-based resources for healthcare providers, children, parents, schools, daycares, seniors groups, workplaces, and the public.

The main messages of the program are:

  1. Handwashing is the best way to stop infections from spreading.
  2. Bacteria and viruses are different. Both can cause respiratory infections, but antibiotics don't work against viruses like colds and influenza.
  3. Antibiotic resistance is a problem. Use antibiotics wisely to prevent bacteria from becoming resistant to antibiotics.

Resources:

  • workshops for healthcare professionals and students
  • employee group education sessions
  • authorized resources for Alberta teachers
  • teaching kit for Grade 2 students
  • teaching kit for child care children and staff
  • teaching kit for assisted living centres
  • posters
  • handwashing signs and stickers
  • handwashing posters available in Blackfoot, Cree, Dënesųłı̨né, French, Saulteaux, and Stoney Nakoda
  • pamphlets
  • Guide to Wise Use of Antibiotics (20-page guide for respiratory infections) available in Arabic, Blackfoot, simplified Chinese, traditional Chinese, Cree, Dënesųłı̨né, French, Korean, Persian, Punjabi, Somali, Spanish, Stoney Nakoda, Tagalog, Tigrinya, Urdu and Vietnamese
  • Healthy Hands at Work: Employer Handbook (20 pages) and Worker Handbook (12 pages) about preventing infections in the workplace and hand hygiene and cleaning/disinfecting products

Telephone

780-342-0262 (Edmonton)

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Do Bugs Need Drugs? | 780-342-0262 (Edmonton)

Multiple Languages

Yes
View more information...

Do Bugs Need Drugs?

Provides education, print materials, and web-based resources for healthcare providers, children, parents, schools, daycares, seniors groups, workplaces, and the public.

The main messages of the program are:

  1. Handwashing is the best way to stop infections from spreading.
  2. Bacteria and viruses are different. Both can cause respiratory infections, but antibiotics don't work against viruses like colds and influenza.
  3. Antibiotic resistance is a problem. Use antibiotics wisely to prevent bacteria from becoming resistant to antibiotics.

Resources:

  • workshops for healthcare professionals and students
  • employee group education sessions
  • authorized resources for Alberta teachers
  • teaching kit for Grade 2 students
  • teaching kit for child care children and staff
  • teaching kit for assisted living centres
  • posters
  • handwashing signs and stickers
  • handwashing posters available in Blackfoot, Cree, Dënesųłı̨né, French, Saulteaux, and Stoney Nakoda
  • pamphlets
  • Guide to Wise Use of Antibiotics (20-page guide for respiratory infections) available in Arabic, Blackfoot, simplified Chinese, traditional Chinese, Cree, Dënesųłı̨né, French, Korean, Persian, Punjabi, Somali, Spanish, Stoney Nakoda, Tagalog, Tigrinya, Urdu and Vietnamese
  • Healthy Hands at Work: Employer Handbook (20 pages) and Worker Handbook (12 pages) about preventing infections in the workplace and hand hygiene and cleaning/disinfecting products

Telephone

780-342-0262 (Edmonton)

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Emergency Medical Services - Patient Concerns and Commendations | 403-529-8944 (South Zone), 403-955-9608 (Calgary Zone), 780-342-1172 (Edmonton Zone), 780-513-5280 (North Zone), 780-608-8589 (Central Zone)

Multiple Languages

Yes
View more information...

Emergency Medical Services - Patient Concerns and Commendations

Call if you have questions, concerns, or commendations about Emergency Medical Services (EMS).

For other questions:

Telephone

403-529-8944 (South Zone), 403-955-9608 (Calgary Zone), 780-342-1172 (Edmonton Zone), 780-513-5280 (North Zone), 780-608-8589 (Central Zone)

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Emergency Medical Services - Patient Concerns and Commendations | 403-529-8944 (South Zone), 403-955-9608 (Calgary Zone), 780-342-1172 (Edmonton Zone), 780-513-5280 (North Zone), 780-608-8589 (Central Zone)

Multiple Languages

Yes
View more information...

Emergency Medical Services - Patient Concerns and Commendations

Call if you have questions, concerns, or commendations about Emergency Medical Services (EMS).

For other questions:

Telephone

403-529-8944 (South Zone), 403-955-9608 (Calgary Zone), 780-342-1172 (Edmonton Zone), 780-513-5280 (North Zone), 780-608-8589 (Central Zone)

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Emergency Medical Services - Patient Concerns and Commendations | 403-529-8944 (South Zone), 403-955-9608 (Calgary Zone), 780-342-1172 (Edmonton Zone), 780-513-5280 (North Zone), 780-608-8589 (Central Zone)

Multiple Languages

Yes
View more information...

Emergency Medical Services - Patient Concerns and Commendations

Call if you have questions, concerns, or commendations about Emergency Medical Services (EMS).

For other questions:

Telephone

403-529-8944 (South Zone), 403-955-9608 (Calgary Zone), 780-342-1172 (Edmonton Zone), 780-513-5280 (North Zone), 780-608-8589 (Central Zone)

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Emergency Medical Services - Patient Concerns and Commendations | 403-529-8944 (South Zone), 403-955-9608 (Calgary Zone), 780-342-1172 (Edmonton Zone), 780-513-5280 (North Zone), 780-608-8589 (Central Zone)

Multiple Languages

Yes
View more information...

Emergency Medical Services - Patient Concerns and Commendations

Call if you have questions, concerns, or commendations about Emergency Medical Services (EMS).

For other questions:

Telephone

403-529-8944 (South Zone), 403-955-9608 (Calgary Zone), 780-342-1172 (Edmonton Zone), 780-513-5280 (North Zone), 780-608-8589 (Central Zone)

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Emergency Medical Services Palliative and End of Life Care Assess Treat and Refer Program

This service is for both adults and pediatrics, the only difference between the 2 is peds has a Specialized Treatment Protocol (SPT) that can be accessed by the front line paramedics in the home as well a dispatch Location Of Interest (LOI) form. This service links primary and palliative care resources in the community to collaboratively manage patients in a symptom crisis.

The program may be initiated by paramedics, who arrive in the home after a 911 call from the patient or family, or by a clinician, who has assessed the patient (in the home or over the phone) and determines additional support is needed on an urgent basis.

Over 50% of patients having a crisis related to their life limiting illness are recognized through routine 911 call and front line paramedics assess the patient to be appropriate for the program and will attempt to make contact with the patient's home/palliative care team. If these teams are unavailable the paramedic will contact the 24 / 7 on call palliative physician through RAAPID. If all of the above teams are not available the paramedics can call On-line Medical Consultation (OLMC), a 24 / 7 ED physician available to all front line paramedics.

The program brings an interdisciplinary team directly to the patient. The frontline paramedic crew and the clinician work together, with the patient and the patient’s family, to provide care that aligns with the patient's wishes and Goals of Care Designation (GCD). They also have access to an on-call physician to determine the best treatment.

If possible, and at the patient’s wishes they will be supported to remain in their home. However, paramedics will provide transport to the emergency department, if desired or required.

For further information see our website.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

This program is for both adults and pediatric patients who are getting palliative and end-of-life care at home, and in supported living sites supported by home care and/or other healthcare professionals. Treatments may be for the following palliative symptoms:

  • pain that gets worse
  • breathing problems
  • delirium (confusion)
  • nausea or vomiting
  • bleeding

Fees

The Government of Alberta provides funding to provide emergency medical services (EMS) to Albertans. Patients receiving palliative and end of life care are encouraged to apply for Palliative Coverage (administered by Alberta Blue Cross) so this paramedic service is covered.



Fee Reductions

Patients are encouraged to apply for Palliative Coverage with Alberta Health (administered by Alberta Blue Cross), so services are covered.

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Emergency Medical Services Palliative and End of Life Care Assess Treat and Refer Program

This service is for both adults and pediatrics, the only difference between the 2 is peds has a Specialized Treatment Protocol (SPT) that can be accessed by the front line paramedics in the home as well a dispatch Location Of Interest (LOI) form. This service links primary and palliative care resources in the community to collaboratively manage patients in a symptom crisis.

The program may be initiated by paramedics, who arrive in the home after a 911 call from the patient or family, or by a clinician, who has assessed the patient (in the home or over the phone) and determines additional support is needed on an urgent basis.

Over 50% of patients having a crisis related to their life limiting illness are recognized through routine 911 call and front line paramedics assess the patient to be appropriate for the program and will attempt to make contact with the patient's home/palliative care team. If these teams are unavailable the paramedic will contact the 24 / 7 on call palliative physician through RAAPID. If all of the above teams are not available the paramedics can call On-line Medical Consultation (OLMC), a 24 / 7 ED physician available to all front line paramedics.

The program brings an interdisciplinary team directly to the patient. The frontline paramedic crew and the clinician work together, with the patient and the patient’s family, to provide care that aligns with the patient's wishes and Goals of Care Designation (GCD). They also have access to an on-call physician to determine the best treatment.

If possible, and at the patient’s wishes they will be supported to remain in their home. However, paramedics will provide transport to the emergency department, if desired or required.

For further information see our website.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

This program is for both adults and pediatric patients who are getting palliative and end-of-life care at home, and in supported living sites supported by home care and/or other healthcare professionals. Treatments may be for the following palliative symptoms:

  • pain that gets worse
  • breathing problems
  • delirium (confusion)
  • nausea or vomiting
  • bleeding

Fees

The Government of Alberta provides funding to provide emergency medical services (EMS) to Albertans. Patients receiving palliative and end of life care are encouraged to apply for Palliative Coverage (administered by Alberta Blue Cross) so this paramedic service is covered.



Fee Reductions

Patients are encouraged to apply for Palliative Coverage with Alberta Health (administered by Alberta Blue Cross), so services are covered.

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Emergency Medical Services Palliative and End of Life Care Assess Treat and Refer Program

This service is for both adults and pediatrics, the only difference between the 2 is peds has a Specialized Treatment Protocol (SPT) that can be accessed by the front line paramedics in the home as well a dispatch Location Of Interest (LOI) form. This service links primary and palliative care resources in the community to collaboratively manage patients in a symptom crisis.

The program may be initiated by paramedics, who arrive in the home after a 911 call from the patient or family, or by a clinician, who has assessed the patient (in the home or over the phone) and determines additional support is needed on an urgent basis.

Over 50% of patients having a crisis related to their life limiting illness are recognized through routine 911 call and front line paramedics assess the patient to be appropriate for the program and will attempt to make contact with the patient's home/palliative care team. If these teams are unavailable the paramedic will contact the 24 / 7 on call palliative physician through RAAPID. If all of the above teams are not available the paramedics can call On-line Medical Consultation (OLMC), a 24 / 7 ED physician available to all front line paramedics.

The program brings an interdisciplinary team directly to the patient. The frontline paramedic crew and the clinician work together, with the patient and the patient’s family, to provide care that aligns with the patient's wishes and Goals of Care Designation (GCD). They also have access to an on-call physician to determine the best treatment.

If possible, and at the patient’s wishes they will be supported to remain in their home. However, paramedics will provide transport to the emergency department, if desired or required.

For further information see our website.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

This program is for both adults and pediatric patients who are getting palliative and end-of-life care at home, and in supported living sites supported by home care and/or other healthcare professionals. Treatments may be for the following palliative symptoms:

  • pain that gets worse
  • breathing problems
  • delirium (confusion)
  • nausea or vomiting
  • bleeding

Fees

The Government of Alberta provides funding to provide emergency medical services (EMS) to Albertans. Patients receiving palliative and end of life care are encouraged to apply for Palliative Coverage (administered by Alberta Blue Cross) so this paramedic service is covered.



Fee Reductions

Patients are encouraged to apply for Palliative Coverage with Alberta Health (administered by Alberta Blue Cross), so services are covered.

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Emergency Medical Services Palliative and End of Life Care Assess Treat and Refer Program

This service is for both adults and pediatrics, the only difference between the 2 is peds has a Specialized Treatment Protocol (SPT) that can be accessed by the front line paramedics in the home as well a dispatch Location Of Interest (LOI) form. This service links primary and palliative care resources in the community to collaboratively manage patients in a symptom crisis.

The program may be initiated by paramedics, who arrive in the home after a 911 call from the patient or family, or by a clinician, who has assessed the patient (in the home or over the phone) and determines additional support is needed on an urgent basis.

Over 50% of patients having a crisis related to their life limiting illness are recognized through routine 911 call and front line paramedics assess the patient to be appropriate for the program and will attempt to make contact with the patient's home/palliative care team. If these teams are unavailable the paramedic will contact the 24 / 7 on call palliative physician through RAAPID. If all of the above teams are not available the paramedics can call On-line Medical Consultation (OLMC), a 24 / 7 ED physician available to all front line paramedics.

The program brings an interdisciplinary team directly to the patient. The frontline paramedic crew and the clinician work together, with the patient and the patient’s family, to provide care that aligns with the patient's wishes and Goals of Care Designation (GCD). They also have access to an on-call physician to determine the best treatment.

If possible, and at the patient’s wishes they will be supported to remain in their home. However, paramedics will provide transport to the emergency department, if desired or required.

For further information see our website.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

This program is for both adults and pediatric patients who are getting palliative and end-of-life care at home, and in supported living sites supported by home care and/or other healthcare professionals. Treatments may be for the following palliative symptoms:

  • pain that gets worse
  • breathing problems
  • delirium (confusion)
  • nausea or vomiting
  • bleeding

Fees

The Government of Alberta provides funding to provide emergency medical services (EMS) to Albertans. Patients receiving palliative