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 General Information

Public Health - Dental Treatment Services at Sheldon M. Chumir Health Centre

Qualified dentists provide reduced-fee dental treatment services to eligible low-income individuals or families who are without access to dental insurance.

Eligibility

Emergency clients must show evidence of low income and may receive care for relief of pain only. Applicants must provide:

  1. A completed Income Assessment Form
  2. Proof of family income (e.g. “Notice of Assessment” for previous year’s tax return)
  3. A completed Employer Letter or School Letter explaining dental coverage

To access and download forms, visit our website.

People with access to group dental plans (e.g. Blue Cross) or having similar coverage (e.g. Child Health Benefit or Dental Assistance for Seniors Program) are not eligible.

How to access this service

Children and Best Beginning clients receive priority for dental appointments.

A limited number of appointments for new adult patients are available monthly. Patients who have received a full series of treatment from this program must wait three years after treatment is complete before re-qualifying for another full series of treatment. Emergencies (such as pain, swelling, broken tooth, broken filling) can still be dealt with during this three-year waiting period; however, will not include full exams or cleaning.

If you do not qualify, see our website for alternatives information on how to get dental care in the Calgary zone.

Wait

A limited number of appointments for new adult patients are available monthly. Patients who have received a full series of treatment from this program must wait three years after treatment is complete before re-qualifying for another full series of treatment. Emergencies (such as pain, swelling, broken tooth, broken filling) can still be dealt with during this three-year waiting period; however, will not include full exams or cleaning.

Accessibility

Wheel chair access available.

Service hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Every second Wednesday the Clinic operates from 9:30 - 5:45. Please call the Clinic for information.

Address

Chumir Dental Clinic, 6th floor
1213 4 Street
Calgary Alberta
T2R 0X7

Telephone

403-955-6888

Fax

403-955-6899

Website

Getting there

Parking map

 Other services

Addiction and Mental Health Clinic | 403-943-1500 Access Mental Health

Service hours

Closed on weekends and statutory holidays.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Addiction and Mental Health Clinic

Services may include:

  • intake assessment
  • psychiatric consultation
  • individual and or group therapy
  • managing medication
  • transition services (e.g. Independent Living Support)
  • case management

Telephone

403-943-1500 Access Mental Health

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Must have a family doctor.

Eligibility

Adults 18 years and older with moderate to severe mental illness.

Wait times

7 Months

Varies, depending on staff coverage can be up to 9 months.

Addiction Services - Opioid Dependency Program | 1-866-332-2322 (24 hour Help Line), 403-297-5118

Service hours

Closed weekends and statutory holidays.

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Addiction Services - Opioid Dependency Program

Provides methadone or Suboxone® maintenance treatment in an outpatient setting.  Patients are stabilized on methadone or suboxone under close medical supervision and evaluation of response to medication.

When they are properly prescribed and dispensed, a person on either medication is able to function normally with no drowsiness and no withdrawal symptoms. When taken as prescribed, both methadone and suboxone are safe medications and can be taken over a long term.

Services available may include:

  • Ongoing support and monitoring (e.g. prescription management, medical follow up, urine testing, counselling and treatment planning)
  • Health, safety and risk reduction teaching and management
  • Source of information and expertise for community stakeholders on MMT and suboxone
  • Links to community pharmacists
  • Links to other addictions treatment services
  • Links to other social and health support systems
  • Hepatitis and HIV screening

Services are voluntary and confidential.

For more information, visit our website

Telephone

1-866-332-2322 (24 hour Help Line), 403-297-5118

Service Hours

Monday: 6:30 am - 4:15 pm.
Tuesday: 6:30 am - 4:15 pm.
Wednesday: 6:30 am - 4:15 pm.
Thursday: 6:30 am - 4:15 pm.
Friday: 6:30 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Any health professional can refer a client directly to the program for care or clients may choose to call the ODP clinic directly and complete a self-referral over the telephone.

To find an office near you click on Addiction Services: Adult Counselling or call the Addiction Helpline at 1-866-332-2322.

Eligibility

Individuals 18 yrs of age and over where methadone (suboxone) maintenance is the best treatment indicated through a comprehensive addiction assessment and clinical diagnosis. 

Priority is given to:

  • pregnant women,
  • clients with HIV/AIDS

Wait times

1 Months

Fees

Dispensing fees payable to patient's assigned pharmacy.

Fee Reductions
Client's Health and Benefit Plan or other prescription coverage, Alberta Works (if eligible).

AHS ID Program | 403-650-4050

Multiple Languages

Yes
View more information...

AHS ID Program

Offers support to clients who are serviced by AHS programs and services, both in acute care and community.

  • Client assistance to obtain IDs.
  • Storage solutions for clients requiring secure storage of newly-acquired IDs until they are permanently housed.

Telephone

403-650-4050

Service Hours

Monday: 8:30 am - 12:00 pm.
Wednesday: 8:30 am - 12:00 pm.
Thursday: 8:30 am - 12:00 pm.
Friday: 8:30 am - 12:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Adults 18 years and older who are:

  • Homeless
  • At-risk
  • Recently housed (up to 6 months)
  • In Alberta over 90 days
  • Legally-entitled to remain in Canada

 

Assertive Community Treatment Service - Mental Health | 403-943-1500 (Intake / Referral Access Mental Health), 403-955-6986 (Reception)

Wait Times

Yes

Multiple Languages

Yes
View more information...

Assertive Community Treatment Service - Mental Health

Offers care to people with severe mental health problems or mental health problems that aren’t getting better who have trouble caring for themselves, accessing medical care, or getting help with legal, housing, or money concerns.

Services are offered in a person’s home and may include:

  • managing care
  • giving and monitoring medicines
  • helping access help with medical, dental, legal, financial or housing concerns
  • involving family and community
  • help with substance use problems
  • teaching
  • recreation groups

Telephone

403-943-1500 (Intake / Referral Access Mental Health), 403-955-6986 (Reception)

Service Hours

Monday: 8:00 am - 8:00 pm.
Tuesday: 8:00 am - 8:00 pm.
Wednesday: 8:00 am - 8:00 pm.
Thursday: 8:00 am - 8:00 pm.
Friday: 8:00 am - 8:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

6 Months

Wait Times

Yes

Multiple Languages

Yes
View more information...

Assessment and Treatment Services - Mental Health

Services may include:

  • seeing a psychiatrist
  • one-to-one therapy
  • group therapy
  • follow-up

Therapy focuses on concerns like abuse, violence, grief, stress, aging, relationships, anxiety, depression, suicidal thoughts, mental illness that doesn’t get better, and severe mental illness.

Not all services are offered at all locations. Call the health centre in your area for more information

Telephone

403-955-6200

Service Hours

Sunday: 8:00 am - 9:00 pm.
Monday: 8:00 am - 9:00 pm.
Tuesday: 8:00 am - 9:00 pm.
Wednesday: 8:00 am - 9:00 pm.
Thursday: 8:00 am - 9:00 pm.
Friday: 8:00 am - 9:00 pm.
Saturday: 8:00 am - 9:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

Wait times vary.

Referral Needed

Yes
View more information...

Behavioural Education and Support Team

A group of mental health clinicians and educators provide support to staff in long term care and supportive living facilities in the care and management of clients with mental health concerns and complex behaviours.

Support includes:

  • clarifying what the client needs and the reason for challenging behaviors and to build capacity in site staff to manage complex clients
  • collaborative assessment of client with site care team
  • joint development of care plans
  • supporting the use of strategies
  • education to staff about mental health generally, caring for clients with mental health concerns, behaviour management

The Behavioural Education and Support Team (BES) works in tandem with the Geriatric Mental Health Consulting Team.

Telephone

403-955-6155

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Referral Needed

Referrals are received from the Geriatric Mental Health Consulting Team.

Service hours

Closed statutory holidays.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Calgary Ambulatory Lymphedema Service

Based on a chronic disease management model, the Calgary Ambulatory Lymphedema Service (CALS) provides treatment for people with primary or secondary (non-cancer related) lymphedema to reduce edema and maintain edema reduction, and promotes self-management of lymphedema.  CALS is a non-urgent program.

Service may include:

  • group education session
  • comprehensive assessment
  • treatment, which may include:

               *skin care

               *compression bandaging

               *exercise prescription

                *teaching on self-management (bandaging/manual lymphedema drainage)

  • fitting for compression carments
  • completion of AADL authorization for day-time compression garments
  • education to promote self-management of lymphedema at home
  • long term follow up

Telephone

403-955-6052

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

For people 16 years of age and older, with primary or secondary lymphedema not related to cancer.  Exceptions for referrals under the age of 16 may be made on a case by case basis.

For cancer-related lymphedema, call the Holy Cross Rehabilitation Oncology program at 403-698-8169.

 

Wait times

Waiting time varies.

Fees

Publically funded service. Clients are however responsible for the cost associated with compression garments not covered under the Alberta Health ? Alberta Aids to Daily Living program. Please visit the AADL website for details.

Service hours

Closed Statutory holidays.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Calgary Community Aids for Independent Living

This program provides assessment for people with chronic disabilities or illnesses who require certain equipment or medical supplies covered under the Albert Health - Alberta Aids to Daily Living (AADL) program.  Calgary Community Aids for Independent Living provides authorization for the following only:

  • functional mobility equipment
  • incontinence supplies
  • compression stockings and soft supports

Telephone

403-955-6955

Service Hours

Monday: 8:00 am - 3:30 pm.
Tuesday: 8:00 am - 3:30 pm.
Wednesday: 8:00 am - 3:30 pm.
Thursday: 8:00 am - 3:30 pm.
Friday: 8:00 am - 3:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

You need a doctor referral for some services. Call for more information.

Wait times

Wait time varies.

Fees

Calgary Community Aids for Independent Living does not charge for the assessment, however clients may be responsible to co-pay for the Alberta Aids to Daily Living provided equipment or medical supplies. Please visit the AADL website for details.

Fee Reductions

Calgary Sexual Assault Response Team | 403-237-5888 (Connect Family and Sexual Abuse Network), 403-955-6030 (Information)

Service hours

Available 24 a day, 7 days a week.
View more information...

Calgary Sexual Assault Response Team

Offers confidential care for people who have been sexually assaulted or raped in the past 96 hours. Services include:

  • support and education regarding options for sexual assault assessment and treatment including: (a.) medical treatment with no police involvement or forensic evidence collection; b.) medical treatment including police involvement and forensic evidence collection ; (c.) medical treatment with forensic evidence collection with a period of time to think about involving police.
  • treatment and prevention of sexually transmitted infections (STI’s), HIV, pregnancy and other related concerns
  • follow-up medical care regarding issues relating to the sexual assault
  • Referrals to other healthcare providers/services to assist with counselling, support and other concerns related to the sexual assault

For more information, go to Connect Family and Sexual Abuse Network website.

Telephone

403-237-5888 (Connect Family and Sexual Abuse Network), 403-955-6030 (Information)

Calgary Stroke Early Supported Discharge Team | 403-955-6936 (switchboard)

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Calgary Stroke Early Supported Discharge Team

To facilitate early supported discharge of stroke survivors with mild or moderate disability by providing rehabilitation services to enhance transition back into the community.

  • ESD accepts referrals for clients living in Calgary from all acute and tertiary rehabilitation sites.
  • Length of service (LOS) 4-8 weeks up to 3 hours a day
  • Clients will be provided with short term, client driven, community/home based rehabilitation interventions
  • Target Maximum LOS - Moderate Stroke 6-8 weeks, Mild Stroke 4-6 weeks
  • Up to 3 hours per day of treatment based on client need
  • Up to 5 days/week daily therapy based on client need
  • Single discipline referrals accepted

Telephone

403-955-6936 (switchboard)

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

All referrals must be completed on the Stroke Rehabilitation Central Referral Form and go through the Central Stroke Rehabilitation Referral Coordinator.

Eligibility


Eligilibility includes;

  • Recent mild or moderate stroke
  • Safe to be discharged to home setting
  • Resides within Calgary city limits
  • Medically stable
  • Willing/able to participate in goal oriented rehab
  • Referral to the team would prevent a short stay admission to tertiary inpatient rehab

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Cardiology - Electrocardiogram Services

Provides ECGs to diagnose possible heart conditions. Cardiologists and the Internal Medicine department reviews the results and sends a report to the referring / ordering doctor.

Telephone

403-955-6188

Service Hours

Monday: 7:00 am - 4:30 pm.
Tuesday: 7:00 am - 4:30 pm.
Wednesday: 7:00 am - 4:30 pm.
Thursday: 7:00 am - 4:30 pm.
Friday: 7:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Physician referral is required for the following locations:

Foothills Medical Centre, Peter Lougheed Hospital, Rockyview General Hospital, South Health Campus, Alberta Children's Hospital

Referral Form

Wait times

Wait times will vary by location and service.

Chronic Kidney Disease Clinic - Southern Alberta Renal Program | 403-955-6300, 403-955-6389 (Central Referral Access & Triage)

Referral Needed

Yes

Wait Times

Yes
View more information...

Chronic Kidney Disease Clinic - Southern Alberta Renal Program

This service helps people who have, or are at risk of getting, chronic kidney disease by:

  • finding and treating kidney disease early in people who are at risk (people with hypertension, diabetes, or dyslipidemia)
  • slowing down the disease in people who have chronic renal insufficiency 

Telephone

403-955-6300, 403-955-6389 (Central Referral Access & Triage)

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Referral Needed

A doctor referral is needed. Doctors need to send a clinical summary and copies of test results.

Wait times

Waiting times vary, but can be up to 4 months in some locations.
View more information...

Communicable Disease Control

Under the authority of the Medical Officer of Health, the program is responsible to prevent and control communicable diseases (CD) which are notifiable (under the Communicable Disease Regulations of the Public Health Act of Alberta). Strategies to do this include:

  • preventing infection through teaching and prophylaxis (including immunization)
  • limiting the spread of infections by timely investigation and follow-up of notifiable CD incidents and putting protective measures in place
  • providing epidemiologic data for reporting and public health response measures
  • continuous monitoring and surveillance of CDs in the community so they may be found and responded to before people get sick or there is a disease outbreak

Additional Information:

Telephone

403-955-6750

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service hours

Closed Statutory holidays.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Community Accessible Rehabilitation (CAR) - Musculoskeletal Rehabilitation

Treatment offered for musculoskeletal conditions that may include:

  • hand and upper extremity injuries
  • multiple trauma
  • amputation
  • certain rheumatology diagnoses
  • complex joint arthroplasty

Telephone

403-943-0279 (Central Intake)

Service Hours

Monday: 8:00 am - 5:00 pm.
Tuesday: 8:00 am - 5:00 pm.
Wednesday: 8:00 am - 5:00 pm.
Thursday: 8:00 am - 5:00 pm.
Friday: 8:00 am - 5:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Healthcare professional referral required.

Eligibility

Must be medically stable,  physically and cognitively able to participate in an active rehabilitation program.

Wait times

Wait time varies.

Service hours

Cloased Statutory holidays.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Community Accessible Rehabilitation (CAR) - Neurological Rehabilitation

Short term rehabilitation program for adults who recently experienced a neurological event and who benefit from an active rehabilitation program with a focus on self-management skills and community reintegration.

Telephone

403-943-0279 (Central Intake)

Service Hours

Monday: 8:00 am - 5:00 pm.
Tuesday: 8:00 am - 5:00 pm.
Wednesday: 8:00 am - 5:00 pm.
Thursday: 8:00 am - 5:00 pm.
Friday: 8:00 am - 5:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

A healthcare professional referral is required.

Eligibility

Client must be medically stable, and be physically and cognitively able to participate in an active rehabilitation program.

Wait times

Wait times vary.

Service hours

Closed Statutory holidays.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Community Accessible Rehabilitation (CAR) - Pre-Driving Assessment

The clinic offers assessment of psychomotor skills, visual perceptual ability, cognition, general awareness, and reaction speed to clients who have a disability as a result of a neurological injury.  Based on the results of the assessment, recommendations regarding return to driving are made to Alberta Driver Fitness and Monitoring Branch.  They will review the recommendations and make the final decision on the client's fitness to drive.

Telephone

403-943-0279 (Central Intake)

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

A physician referral is required. 

Eligibility

16 years of age and older.  Client must meet the minimum vision standards for driving in Alberta, be medically stable, and physically and cognitively able to participate in an active rehabilitation program.

Wait times

Wait time varies.

Community Geriatric Mental Health Service | 403-943-1500 (Access Mental Health - Intake)

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Community Geriatric Mental Health Service

Services provided may include:

  • assessment, treatment and follow-up
  • caregiver support
  • one-to-one and group treatment for seniors with mood disorders, other long standing mental health conditions, and those with age-related dementia
  • clinic and in-home service
  • education for the client, caregiver, and community partners 

The family doctor and other caregivers are involved in the assessment and treatment plan.

This service does not offer crisis intervention.

Telephone

403-943-1500 (Access Mental Health - Intake)

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Call Access Mental Health (403) 943-1500 for more information.

Fax the referral form to (403) 943-9044. 

Eligibility

65 years and older with age-related mental health problems or under 65 with a progressive dementia. Must be living in the community (private home, lodge, designated assisted living, or group home).

Wait times

Varies.

Computed Tomography | 403-955-6100

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Computed Tomography

Computed tomography, also known as “CT Scan” or “CAT Scan”, is when pictures of the body are taken using radiation and computer-enhanced imaging.

Telephone

403-955-6100

Service Hours

Monday: 7:30 am - 4:00 pm.
Tuesday: 7:30 am - 4:00 pm.
Wednesday: 7:30 am - 4:00 pm.
Thursday: 7:30 am - 4:00 pm.
Friday: 7:30 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

A language line is available, but requests need to be made before tests are scheduled.

Referral Needed

A referral from a doctor or other authorized practitioner is required for an appointment.

All referrals must be booked by faxing a completed requisition to the preferred site.

Referrals for CT-Guided Interventional  Procedures must be submitted to the performing site on the Image Guided Interventional Procedures Request.

Wait times

Waiting times vary depending on the exam type and the urgency of the request, http://waittimes.alberta.ca/

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Conservative Management Care - Southern Alberta Renal Program

The conservative management program is for patients who decide they would prefer not to include dialysis as a part of their treatment plan. The program utilizes a multidisciplinary approach to:

  • prevent and treat any symptoms or complications of end stage chronic kidney disease;
  • preserve current kidney function and delay further progression to end stage kidney disease;
  • provide supportive holistic care when needed;
  • help the patient and family members plan for the future and end of life;
  • increase access to supportive care in the community

Telephone

403-955-6534

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Referral must be made by a nephrologist, registered nurse, nurse practitioner, resident / fellow, or renal social worker within the CKD clinic. Direct referrals from community home care or family doctors are not accepted at this time. However, telephone advice to all health professionals is available. Referral form.

For information on diagnosis, management and referral of patients with chronic kidney disease (CKD) go to the The Chronic Kidney Disease (CKD) Clinical Pathway website.

Wait times

3 Months

Wait may be up to three months.

Service hours

There is on-call service after hours and on weekends.

Wait Times

Yes
View more information...

Department of Family Medicine, Family Medicine Clinic

Provides healthcare services including:

  • primary healthcare
  • obstetrical care
  • outpatient (ambulatory) care

 

Telephone

403-955-9300

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service hours

Diagnostic Imaging for urgent care is open 24 hours.

Referral Needed

Yes

Wait Times

Yes
View more information...

Diagnostic Imaging Services

The types of tests provided in Diagnostic Imaging are included below.

Please click on the test you require to see the locations that are being offered:

Telephone

403-955-6100

Service Hours

Sunday: 7:00 am - 10:00 pm.
Monday: 7:00 am - 10:00 pm.
Tuesday: 7:00 am - 10:00 pm.
Wednesday: 7:00 am - 10:00 pm.
Thursday: 7:00 am - 10:00 pm.
Friday: 7:00 am - 10:00 pm.
Saturday: 7:00 am - 10:00 pm.

Referral Needed

A completed requisition for the test must be provided by a doctor or other authorized healthcare practitioner.

Wait times

Waiting times vary depending on the modality and the urgency of the request, http://waittimes.alberta.ca/

Dialectical Behavioral Therapy Program | 403-943-1500 (Access Mental Health)

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Dialectical Behavioral Therapy Program

Provides treatment for people living in the community who have borderline personality disorder.

Services include:

  • Support around management of high risk behaviors such self harm, suicidal threats, drug use, prostitution etc
  • therapy to help people develop coping skills to build a life worth living  

Treatment is offered one-to-one and in a group setting.

Telephone

403-943-1500 (Access Mental Health)

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Referral can be submitted through Access Mental Health (403-943-1500).

Wait times

5 Months

Varies according to staff availability

Service hours

 

 

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Dietitian Clinic - Southern Alberta Renal Program

Renal Dietitian provides education, support and resources for clients with kidney disease.

Telephone

403-955-6300

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Referral by a kidney doctor (nephrologist) only.

Elbow River Healing Lodge | 403-955-6600

Service hours

Please call to make an appointment.  Same-day appointments are sometimes available.

View more information...

Elbow River Healing Lodge

The clinic offers primary care services and specialist services.

Primary care services include:

  • assessments and examinations
  • traditional wellness and healing (spiritual, cultural, and ceremonial supports)
  • family focused care
  • prenatal care
  • health and nutrition
  • immunizations
  • infant dental assessments
  • social resource referral and advocacy
  • street outreach
  • community liaison

The clinic also offers specialized services:

  • general internal medicine
  • nephrology
  • neurology
  • pediatrics
  • nutrition
  • rheumatology
  • child oral health  

Telephone

403-955-6600

Service Hours

Monday: 8:00 am - 5:00 pm.
Tuesday: 8:00 am - 6:00 pm.
Wednesday: 8:00 am - 6:00 pm.
Thursday: 8:00 am - 5:00 pm.
Friday: 8:00 am - 5:00 pm.

Eligibility

First Nations (Status and Non-Status), Métis, and Inuit people and their families.

Service hours

Available 24 a day, 7 days a week.

Referral Needed

Yes

Wait Times

Yes
View more information...

General Radiography (X-Ray)

General Radiography uses x-rays to produce images of the structures inside the body, particularly bones. X-ray beams can pass through the body, but they are absorbed in different amounts depending on the density of the material they pass through.  Examinations are quick and painless.

Telephone

403-955-6100

Referral Needed

A doctor's referral is needed. Doctor must submit a General Radiography (X-Ray) Request Form

Wait times

Wait time varies depending on location and patient volumes.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Geriatric Mental Health Consulting Service

This service offers:

  • consultation and education for dealing with elderly residents with mental health concerns.

Telephone

403-955-6155

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

All referrals should be done by the nursing staff of the building that the client resides

Eligibility

Clients 65 years and older living in a continuing care centre, or those under age 65 with a progressive dementia or a mental health concern related to age. 

Wait times

Waiting times vary.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Glomerular Nephritis Clinic - Southern Alberta Renal Program

Offers services for people who have glomerular nephritis (GN), a type of kidney disease caused by an autoimmune disease to:

  • improve early detection and treatment
  • reduce and minimize frequency and severity of hospitalizations
  • delay progress and the need for renal replacement therapy
  • provide comprehensive care plans

Telephone

403-955-3350

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Nephrologist to fax referral.

Wait times

3 Months

Waiting time is up to 3 months.
View more information...

Health Information - Access and Disclosure

In accordance with Alberta’s Health Information Act, this is a service which enables the release of individually identifiable health information with or without the consent of an individual.

 

Telephone

403-955-6415

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Fees

All requests are charged a fee in accordance with the Health Information Act. A basic fee of $25.00 is applied to all requests which includes up to 20 pages depending on record format i.e. paper, electronic or microfilm record. Each additional page costs from .25 to .50 cents per page. Dependent on the type of request additional costs may apply.

Fee Reductions
If you are unable to pay the fee, please submit evidence of financial hardship.

Service hours

Routine health information requests processed during office hours posted.

View more information...

Health Information / Records Management

Provides people with information from their medical records

Completes patient charts, collects data, data entry and coding, collects patient information, dictates notes, and transcribes inpatient and outpatient charts.

Telephone

403-955-6400

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Fees

There is a fee for copies of health records.

Service hours

 

 

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Hemodialysis - Southern Alberta Renal Program

Offers hemodialysis treatments (filtering a person's blood). 

Telephone

403-955-6744

Service Hours

Monday: 7:00 am - 11:15 pm.
Tuesday: 7:00 am - 11:15 pm.
Wednesday: 7:00 am - 11:15 pm.
Thursday: 7:00 am - 11:15 pm.
Friday: 7:00 am - 11:15 pm.
Saturday: 7:00 am - 11:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

A referral from a nephrologist (a doctor who specializes in kidney diseases and issues) is needed. Doctors need to send a clinical summary and copies of test results with referral.

Wait times

Waiting times can be up to 4 months, but vary depending on the location.

Service hours

1 or 2 Wednesdays per month from 9:30 am to 4:00 pm

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

High Resolution Anoscopy Clinic

Outpatient clinic offering screening and treatment options to HIV positive men.

Telephone

403-955-6705

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Doctor from Southern Alberta Clinic must refer.

Fax a referral form.

Eligibility

Men who are HIV positive.

Wait times

6 to 9 months.

Service hours

 

 

Wait Times

Yes

Multiple Languages

Yes
View more information...

Home Hemodialysis - Southern Alberta Renal Program

Provides training, supplies and equipment to clients to help them do hemodialysis in their own homes.

Many different dialysis schedules are available. Hemodialysis can be done during the day or at night while the client sleeps.

Telephone

403-955-6747

Service Hours

Monday: 7:00 am - 3:00 pm.
Tuesday: 7:00 am - 3:00 pm.
Wednesday: 7:00 am - 3:00 pm.
Thursday: 7:00 am - 3:00 pm.
Friday: 7:00 am - 3:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

Wait times are usually within 6 weeks but may be up to 4 months.

Multiple Languages

Yes
View more information...

Indigenous Health and Nutrition Team (CDM)

This service provides:

  • support for Indigenous adults for weight loss
  • support for Indigenous adults to maintain/improve their health when living with health conditions like diabetes, high blood pressure or high cholesterol, Chronic Obstructive Pulmonary Disease (COPD), arthritis, etc.
  • staff that are part of and connected to the Indigenous community
  • free classes for community organizations
  • a team of a registered dietitian and registered nurse who provide personalized support to their clients

 

Telephone

403-955-6624

Service Hours

Monday: 9:00 am - 4:00 pm.
Tuesday: 9:00 am - 4:00 pm.
Wednesday: 9:00 am - 6:00 pm.
Thursday: 9:00 am - 4:00 pm.
Friday: 9:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Indigenous adults (age 18+) with a condition like diabetes, high blood pressure, obesity, etc., or wanting help to reduce smoking. First Nations (Status, Non-Status), Métis, and Inuit.

Indigenous Mental Health Program | 403-955-6645 (Intake)

Wait Times

Yes

Multiple Languages

Yes
View more information...

Indigenous Mental Health Program

Our team provides:

  • counselling for individuals and families
  • psycho-educational group therapy
  • trauma informed therapy for individuals
  • resources including access to Traditional Wellness Counsellors
  • assessment
  • supported liaison services
  • outreach services
  • education
  • community development
  • culturally safe patient and family centered care
  • assisted referrals

Telephone

403-955-6645 (Intake)

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

People of Indigenous ancestry including: First Nations (Status and Non-Status) Metis, and Inuit.

Service hours

Every other wednesday in the afternoon.

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Kidney Disease Prevention Clinic - Southern Alberta Renal Program

The clinic is led by a nurse practitioner who works in close collaboration with a Nephrologist. Specifically, the role of the Nurse Practitioner will include providing independent assessments, diagnosis, management, evaluation and follow-up for patients who have diabetes, difficult to control hypertension and/or dyslipidemia. Difficult cases will be managed by consultation with a Nephrologist.

Telephone

403-955-6600

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

A healthcare provider's referral is required.

Eligibility

Following criteria must be met

  • First Nations (Status and Non-Status), Metis and Inuit people over the age of 18.
  • Chronic but stable patients with diabetes, hypertension, and/or dyslipidemia.
  • Chronic kidney disease patients not already being seen by a Nephrologist in Calgary.
  • Patients at high risk of kidney disease, such as diabetes and difficult to control blood.

Laboratory Services | 403-955-6188 (Lab), 403-770-5136 (Appointment Line)

Service hours

Closed weekends

To book an appointment call the Patient Appointment Line at 403-770-5136 Monday to Friday, 7:30 AM-5:30 PM or online at www.calgarylabservices.com and clicking "Book Appointment".

Referral Needed

Yes
View more information...

Laboratory Services

This service provides a comprehensive range of routine and specialized lab testing and clinical consultation, services may include:

  • blood and body fluid sample collection
  • biochemistry and toxicology
  • urinalysis
  • transfusion medicine
  • hematology
  • coagulation studies
  • microbiology
  • serology
  • surgical pathology
  • cytopathology
  • autopsy pathology
  • student practicum training for medical lab technologists and medical lab assistants

Telephone

403-955-6188 (Lab), 403-770-5136 (Appointment Line)

Service Hours

Monday: 7:00 am - 4:30 pm.
Tuesday: 7:00 am - 4:30 pm.
Wednesday: 7:00 am - 4:30 pm.
Thursday: 7:00 am - 4:30 pm.
Friday: 7:00 am - 4:30 pm.

Referral Needed

Requisition from a doctor or other healthcare provider.

Mental Health Urgent Care | 403-955-6200

Wait Times

Yes

Multiple Languages

Yes
View more information...

Mental Health Urgent Care

Offering mental health crisis assessment and psychosocial interventions.

Telephone

403-955-6200

Service Hours

Sunday: 8:00 am - 8:00 pm.
Monday: 8:00 am - 10:00 pm.
Tuesday: 8:00 am - 10:00 pm.
Wednesday: 8:00 am - 10:00 pm.
Thursday: 8:00 am - 10:00 pm.
Friday: 8:00 am - 10:00 pm.
Saturday: 8:00 am - 8:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

Variable.

Mobile Response Team | 403-266-4357 (Help), 403-297-2940 Professional Referrals

Service hours

Statutory holiday hours are 9:30am - 9:30pm.

Multiple Languages

Yes
View more information...

Mobile Response Team

Provides mobile mental health services, including:

  • crisis intervention
  • prevention
  • urgent psychiatric assessments
  • trauma response
  • mental health education
  • professional consultations

Telephone

403-266-4357 (Help), 403-297-2940 Professional Referrals

Service Hours

Sunday: 9:30 am - 9:30 pm.
Monday: 9:30 am - 9:30 pm.
Tuesday: 9:30 am - 9:30 pm.
Wednesday: 9:30 am - 9:30 pm.
Thursday: 9:30 am - 9:30 pm.
Friday: 9:30 am - 9:30 pm.
Saturday: 9:30 am - 9:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Service hours

Open till 8:25pm on alternating Thursdays. Open alternating Saturdays.

Multiple Languages

Yes
View more information...

Non-Routine Vaccination Services

Eligible groups may include:

  • immune-compromised individuals
  • transplant patients
  • clients requiring post-exposure prophylaxis
  • non-AHS health care workers
  • health care students
  • parents requesting alternate vaccine schedules for their children
  • clients from Elbow River Healing Lodge

Telephone

403-955-9397

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm, 8:00 am - 8:25 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Target groups eligible for this clinic:

  • transplant clients
  • clients with bleeding disorders
  • children on alternate schedules for vacination
  • TST for pre immunosuppressant therapy med clients

Clients who may be eligible for this service:

  • asplenics

Clients who are not eligible and should seek service at their local CHC:

  • children age 0-6  following routine vaccination schedule
  • School-age children aged 7 and up
  • cochlear implant clients

Please call for more information.

View more information...

Office of the Medical Officer of Health

The MOH is responsible for:

  • The overall health of Albertans
    monitoring and reporting (to the public and to the Health Authority Board) on the health status of the population. This is done through health and disease surveillance. Advocate for changes in policy that will improve the health of residents (e.g., smoking by-laws, bicycle trail systems, intersection safety and red light campaigns).
  • Communicable Disease Control
    Works to control the spread of communicable diseases and manage outbreaks. Also responsible for STD and TB follow-up and control, and for infection control in the community.
  • Safe and Healthy Environments
    Gives direction to Environmental Health service programs to ensure food safety, safety and minimum standards for housing, daycares, swimming pools, etc. and to progams that promote healthy physical environments.
  • Chronic Disease and Injury Prevention
    Responsible for chronic disease prevention (heart disease, obesity, stroke) for injury prevention, healthy aging, and preventing low birthweight in babies.

Telephone

403-955-6801

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Outpatient Mental Health | 403-955-6686

Service hours

Some early evening appointments are also available. The majority of group therapy sessions are offered in the later afternoon / early evening.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Outpatient Mental Health

Offers one-to-one, couple, and group therapy for people who have mental health concerns or problems getting along with others.

Telephone

403-955-6686

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 6:00 pm.
Wednesday: 8:00 am - 6:00 pm.
Thursday: 8:00 am - 6:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

A referral from a Psychiatrist or Physician in the Calgary Zone is needed. Physicians can call Access Mental Health - Adult Services to make a referral.

Wait times

Wait times vary.

Multiple Languages

Yes
View more information...

Parking Services

Calgary facilities provide pay parking services at a variety of lots at each site.  Please contact the individual site office for detailed information.

Free visitor parking is available at all rural hospitals.

For more information about parking maps, paying a ticket or appealing a ticket visit www.ahs.ca/parking  

Service language options

Languages other than English in which this service may be delivered.

Patient Information | 403-955-6200

View more information...

Patient Information

Services offered:

  • responding to patient location inquires
  • providing direction on a patients whereabouts

Telephone

403-955-6200

Service hours

 

 

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Peritoneal Dialysis - Southern Alberta Renal Program

Provides peritoneal dialysis to treat people with long-term kidney disease (chronic renal failure). This service also provides education and follow-up.

Telephone

403-955-6345

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Doctor to phone or fax referral.

Wait times

Waiting time varies depending on site.

Service hours

Every second Wednesday the Clinic operates from 9:30 - 5:45. Please call the Clinic for information.

Wait Times

Yes
View more information...

Public Health - Dental Treatment Services

This service provides:

  • Reduced-fee dental treatment services by qualified dentists to families in financial need and without access to dental insurance;
  • Check-ups, X-rays, fluoride treatment, sealants, scalings, fillings, front tooth root canals, extractions, etc.

The following services are NOT available:

  • crowns
  • bridges
  • veneers
  • full dentures
  • orthodontics or braces
  • molar root canals
  • periodontal surgery
  • partial dentures
  • sedation dentistry
  • complex or specialist services

For more information visit our website

Telephone

403-955-6888

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Eligibility

Emergency clients must show evidence of low income and may receive care for relief of pain only. Applicants must provide:

  1. A completed Income Assessment Form
  2. Proof of family income (e.g. “Notice of Assessment” for previous year’s tax return)
  3. A completed Employer Letter or School Letter explaining dental coverage

To access and download forms, visit our website.

People with access to group dental plans (e.g. Blue Cross) or having similar coverage (e.g. Child Health Benefit or Dental Assistance for Seniors Program) are not eligible.

Wait times

A limited number of appointments for new adult patients are available monthly. Patients who have received a full series of treatment from this program must wait three years after treatment is complete before re-qualifying for another full series of treatment. Emergencies (such as pain, swelling, broken tooth, broken filling) can still be dealt with during this three-year waiting period; however, will not include full exams or cleaning.

Fees

Fees are approximately 20% of the Alberta Usual and Customary Fee Guide for Dental Services.

Regional Housing | 403-955-6376

Service hours

Administration operates on the schedule noted above.  Approved homes operate on a 24 hours a day, seven days a week basis.  Community Support Services are provided during business hours on weekdays.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Regional Housing

Services provided include:

  • approved contracted family homes -- include room, board, and support from host families
  • satellite homes -- are duplexes where four adults live together and community support workers offer a small amount of support from Monday to Friday
  • Roberts House -- a group home for adults that provides 24/7 care, it is a partnership with Canadian Mental Health and only takes referrals from hospitals
  • Hamilton house -- is a group home for adults that offers 24/7 care, it is a partnership with Canadian Mental Health and only takes referrals from hospitals
  • outreach support -- helps people living in the community.Cre
  • Creative Pastimes and Community Connections -- recreation programs offered throughout the week for people who are also connected to an addiction and mental health service

Telephone

403-955-6376

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Referrals are made through the Intake Coordinator at 403-955-6376.

Wait times

Variable.

Fees

Clients pay room and board and part of costs for activities.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Regional Psychological Assessment Service

Consultation services providing psychological testing and consultation for clients in:

  • RGH Psychiatric Consultation Clinic
  • NW Community Mental Health Centre
  • FMC Psychiatric Assessment Service
  • Chumir programs; Active Treatment Team, Dialectical Behavior Therapy team and Outpatient Mental Health Program
  • Sunridge Gallery Primary Mental Health Care

Service is offered at the site. Feedback can be arranged at the site where the client is already registered in treatment.

Telephone

403-955-6686

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Referrals are received from the therapists at the participating clinics by telephoning 403-955-6686 and by completing the RPAS referral form.

Eligibility

Adults ages 18 to 64

Clients must already be registered in treatment at the participating clinics.

Wait times

2 Months

Typically 2 to 3 months

Registration | 403-955-6200

Service hours

Available 24 a day, 7 days a week.
View more information...

Registration

Admitting:

  • registers patients and collects general information
  • admits and registers inpatients, patients for ambulatory clinics, and patients for the emergency department

Telephone

403-955-6200

Service hours

 

 

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Renal Diabetic Clinic - Southern Alberta Renal Program

This clinic assesses and supports people who have both diabetes and kidney disease.

Telephone

403-955-6300

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Referral by any discipline in the renal multidisciplinary team.

Renal Services | 403-955-6300

View more information...

Renal Services

Treats people with sudden or long-term kidney disease (renal disease). Renal Services is comprised of two programs, the Northern Alberta Renal Program (NARP) and the Southern Alberta Renal Program (SARP).

Services include:

  • peritoneal dialysis
  • chronic and acute hemodialysis
  • home, night-time, and self-care hemodialysis
  • kidney transplants
  • clinics that diagnose and treat kidney disease

For more information visit our Renal Services page

Information for:

Telephone

403-955-6300

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service hours

Monday evenings and Wednesday afternoons.

Point of Care Rapid HIV Testing is only available to individuals with a history of  addiction, men who have sex with men (MSM), homlessness, involvement in the sex trade or street youth.

Multiple Languages

Yes
View more information...

Safeworks Harm Reduction Program

Services include:

  • injection supplies and safer injecting information
  • safer sex supplies and information
  • testing and counselling for HIV, Hepatitis (A, B, C)
  • testing, counselling and treatment for syphilis, gonorrhea and chlamydia
  • point of Care Rapid HIV Testing (result in minutes)
  • vaccinations (Hepatitis A & B, pneumococcus, tetanus / diphtheria, influenza (flu)
  • Naloxone Kits will be provided free-of-charge
  • client counselling and support
  • physical and mental health assessments with appropriate intervention and referrals to mainstream health and social services
  • wound care
  • hospital visits
  • harm Reduction presentations to community members and organizations
  • peer walking outreach on Monday, Wednesday and Friday afternoons

Telephone

403-955-6575

Service language options

Languages other than English in which this service may be delivered.

Service hours

Clinic is closed on Statutory holidays, and Saturdays on long weekends.

Multiple Languages

Yes
View more information...

Sexual and Reproductive Health - Clinical Services

Confidential drop-in services may include:

  • birth control information, prescriptions and supplies
  • emergency contraception
  • STI, HIV, and syphilis testing
  • STI treatment
  • pregnancy tests
  • pregnancy options decisions support (parenting, adoption, abortion)
  • post abortion check ups
  • Pap tests  
  • HPV vaccine information and prescriptions

Note: starting Dec 1, 2016 For Calgary Clinics, some appointments will be available for routine services. Contact the clinic directly.

For more informatoin visit our website.

Telephone

403-955-6500

Service Hours

Monday: 1:00 pm - 5:15 pm.
Tuesday: 1:00 pm - 5:15 pm.
Wednesday: 1:00 pm - 5:15 pm.
Thursday: 1:00 pm - 5:15 pm.
Friday: 12:00 pm - 3:30 pm.
Saturday: 12:00 pm - 3:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

People age 29 or younger, or those that:

  • have no Alberta Health Care
  • can't afford birth control
  • need a translator
  • need special services (pregnancy options support, emergency contraception, diaphragm fittings)
  • have a need for our services that they can't meet elsewhere

Eligibility for Okotoks Health and Wellness clinic: All teens and young adults and any person with barriers to service (e.g., no Alberta Health Care, low income, or English is not first language).

Wait Times

Yes

Multiple Languages

Yes
View more information...

Sexual and Reproductive Health - Education

Sexual health educators offer free programs about comprehensive sexual health to parents, schools, community groups, healthcare providers and services providers.

Programs can include information about:

  • sexual decision making
  • birth control and preventing pregnancy
  • preventing sexually transmitted infections (STIs)
  • relationship and dating
  • puberty changes
  • how to talk to kids and teens about sex
  • sexual and reproductive health program services

Health promotion services include specialists that can give information on:

  • sexual and reproductive health
  • support for community-based projects and research
  • best practice updates for healthcare providers
  • trends in sexual health

Telephone

403-955-6515

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

Education programs need 4 week's notice for bookings. There's no wait time for consultation services.

Fees

No fees for travel within Calgary Zone. Travel fees may apply outside of Calgary Zone.

Service hours

Clinic is closed on Statutory holidays and holiday weekends.

If you need a family doctor, please visit http://www.albertahealthservices.ca/info/Page13253.aspx

Wait Times

Yes

Multiple Languages

Yes
View more information...

Sexually Transmitted Infection Clinic

Service include:

  • counselling and client education
  • diagnosis and treatment of sexually transmitted infections
  • hepatitis A and B vaccine program
  • private HIV testing
  • phone-in advice line
  • notifying past sexual partners about their risk of infection
  • referrals to other services

Telephone

403-955-6700

Service Hours

Monday: 9:00 am - 5:00 pm.
Tuesday: 9:00 am - 5:00 pm.
Wednesday: 9:00 am - 5:00 pm.
Thursday: 10:30 am - 5:00 pm.
Friday: 8:30 am - 4:00 pm.
Saturday: 8:30 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

On Jan 9, 2017 wait times to access this service may increase due to the implementation of an Electronic Health Record system.

Shared Mental Health Care | 403-955-6832

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Shared Mental Health Care

This service provides doctors with access to mental health consultants (psychiatric registered nurses, social workers, psychologists, psychiatrists) who take part in a client’s regular appointments. Mental health consultants can help doctors with:

  • assessments
  • treatments
  • teaching clients
  • finding mental health resources and making referrals to other services

Doctors who are part of a primary care network can also refer clients with mental or behavioural health concerns to behavioural health consultants. These consultants work in primary care clinics and can make appointments with patients that don’t include the doctor and are shorter than shared care sessions.

Telephone

403-955-6832

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Doctor's coordinate appointments with this service.

Wait times

Wait times vary.

Sheldon Chumir Wound Clinic | 403-943-1920 (Community Care Access)

Referral Needed

Yes

Wait Times

Yes
View more information...

Sheldon Chumir Wound Clinic

Services are provided for the following:

  • diabetes (diabetic) - acute wound management with follow-up
  • care planning with consultation for chronic complex diabetic wounds
  • gait and footwear for clients who experience a wound as a result of neuropathy and walking
  • gait assessment
  • biomechanical assessment
  • referral with assessment for custom made footwear according to AADL Alberta Aids to Daily Living (AADL) guidelines
  • wound care and prevention
  • multi-disciplinary team - assess, manages and treats acute and complex chronic wounds
  • prevention of recurrence
  • assume care for client with acute and/or complex chronic wounds in partnership with physicians and surgeons or on a consultative basis
  • Adjunctive Therapies such as Negative Pressure Wound Therapy (NPWT) and E-Stim

 

Telephone

403-943-1920 (Community Care Access)

Service Hours

Sunday: 8:00 am - 4:15 pm.
Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.
Saturday: 8:00 am - 4:15 pm.

Referral Needed

All referrals go through Community Care Access:

Fax Referral Form: http://www.albertahealthservices.ca/frm-18080.pdf

Eligibility

Clients receiving Home Care services in the Calgary zone.

.

Wait times

10 Days

New referrals are processed based on urgency. Low - within 7 days Medium - within 3 days High - within 24 hours

Fees

Clients have to pay for dressing supplies. If client eligible for the shoe program or compression hosiery through AADL, the client cost share is 25% of the total amount.

Shingles Immunization | 403-955-6777

Service hours

Open 8:15am - 4:15pm every second Saturday.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Shingles Immunization

The shingles vaccine (Zostavax®) is available for people 50 years of age and older..

The vaccine is available at some Alberta Health Services Travel Health locations.  It may also be available at some doctor’s offices and  clinics. Qualified pharmacists may also give the vaccine with a doctor’s prescription.

More Information:

Telephone

403-955-6777

Service Hours

Monday: 8:15 am - 7:15 pm.
Tuesday: 8:15 am - 7:15 pm.
Wednesday: 8:15 am - 4:15 pm.
Thursday: 8:15 am - 4:15 pm.
Friday: 8:15 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Age 50 and older.

Wait times

Varies according to clinic demand. Call clinic for appointment or more information.

Fees

There is a fee.

Service hours

Closed statutory holidays.

Multiple Languages

Yes
View more information...

Southern Alberta HIV Program

Provides medical care to all HIV - positive patients in southern Alberta. This program provides:

  • intake appointment - with a nurse and social worker to provide introduction to the clinic and education about HIV
  • first medical visit - a complete medical history is taken, test results are reviewed and a management plan is made
  • follow-up appointments - usually about 1 month after the first visit and then every 3 months afterwards.
  • nursing services - coordinates care within the clinic and with other agencies, provides HIV education
  • pharmacy – provides medication counselling and dispenses HIV medications

Telephone

403-955-6399

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 7:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Switchboard | 403-955-6200

Service hours

Available 24 a day, 7 days a week.
View more information...

Switchboard

These services include:

  • answering incoming telephone calls
  • transferring telephone calls and
  • giving out authorized telephone numbers

Telephone

403-955-6200

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Traditional Wellness Counselor Services

Service includes:

  • smudges
  • Elder services
  • healing circles and formal ceremonial healing events

Traditional Wellness Counselors also gather traditional medicines, educate about ceremonial protocol, and are available to healthcare staff for consultation on a diverse range of Indigenous patient issues.

Telephone

403-955-6600

Service Hours

Monday: 8:30 am - 5:00 pm.
Tuesday: 8:00 am - 6:00 pm.
Wednesday: 8:00 am - 6:00 pm.
Thursday: 8:00 am - 5:00 pm.
Friday: 8:00 am - 5:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Healthcare providers and community agencies can make referrals. Patients and families may also self refer.

Eligibility

First Nations (Status and Non-Status), Métis, and Inuit people and their families.

Multiple Languages

Yes
View more information...

Transition Services - Acute Care

This service provides:

  • effective and timely discharges from acute care
  • promotion of joint hospital and community initiatives
  • indentification of patient flow
  • identification of barriers for discharge
  • collaboration with patient care managers, physicians, and support staff to facilitate timely discharge from acute care

Telephone

403-955-6200

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Patient in acute care facility in the Calgary Zone who will require medically necessary support upon discharge

Wait times

9 Months

Travel Health Services | 403-955-6777

Service hours

Open every other Saturday from 8:15am - 4:15pm, except for holiday weekends.

Wait Times

Yes
View more information...

Travel Health Services

Promotes awareness of the possible risk of communicable disease when travelling and ways to prevent them. Travel Health can also give travel immunizations. Not all services are offered at all locations. The services below are offered on a fee-for-service basis:

  • information on health risks according to country or region
  • required and recommended vaccines
  • information about preventing travel-related illnesses

Book your appointment at least 6 to 8 weeks before you leave to make sure there is enough time to have all your immunizations.

For more information visit our webpage

Quick Links 

Telephone

403-955-6777

Service Hours

Monday: 8:15 am - 7:15 pm.
Tuesday: 8:15 am - 7:15 pm.
Wednesday: 8:15 am - 4:15 pm.
Thursday: 8:15 am - 4:15 pm.
Friday: 8:15 am - 4:15 pm.

Wait times

Wait times vary for an appointment.

Fees

There are fees associated with Travel Services and may range from an average of $48.00 to $200.00 per person.

Service hours

Open every other Saturday 8am - 4:15pm, except holiday weekends.

Wait Times

Yes
View more information...

Travel Health Services - Yellow Fever Immunization

Yellow fever is a life-threatening viral infection transmitted by certain types of mosquitoes in Africa and South America. In urban areas, it's transmitted from person to person by the Aedes mosquito.

Yellow fever vaccine should be given at least 10 days before you arrive in an area where yellow fever is found. The vaccine must be given at an approved vaccination centre. The centre will give you a validated International Certificate of Vaccination.

Telephone

403-955-6777

Service Hours

Monday: 11:30 am - 7:30 pm.
Tuesday: 11:30 am - 7:30 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Wait times

Wait time can be from 0 to 3 weeks.

Fees

Please contact the service for more information.

Urgent Care Services | 403-955-6200

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes
View more information...

Urgent Care Services

These services are for people who have unexpected but non-life-threatening health concerns that usually require same-day treatment. Some examples would include broken bones, sprains, lacerations, asthma, dehydration, pain and infections.

All patients will be seen according to the urgency of their health condition, with the sickest patients being seen first.

For more information please call Health Link by dialing 811

In case of emergency dial 911

Telephone

403-955-6200

Wait times

Patients are triaged and seen in order of medical priority

Volunteer Resources | 403-944-1336

Multiple Languages

Yes
View more information...

Volunteer Resources

Come Join our Team!!

Alberta Health Services (AHS) has over 14,500 dedicated volunteers helping to meet the mission, values and strategies of AHS. But we are always growing and continually looking for those wanting to share their time and skills.

To us, volunteers are more than numbers. Volunteers support so many areas of AHS’s work – in our facilities, at our planning tables and in our communities. Volunteers are in our acute care hospitals, in our rehabilitation hospitals, in our home care programs, in cancer care, in mental health and addictions, in pediatric care, in continuing care and in public health programs.

All of our volunteer roles share a commitment to improving the quality of the patient and family experience.

Volunteers are:

  • way-finders who help guide patients and families around our busy facilities,
  • friendly visitors who spend time with our socially isolated patients,
  • patient and family advisors who provide input and direction to AHS on numerous committees,  
  • supporters of our volunteer retail operations - where the proceeds are returned to AHS to provide patient care and comfort.

If you are interested in volunteering with AHS, please scroll through the list of sites on the right hand side. There is contact information and / or a link to our online volunteer application portal on each site’s page.

Volunteer Resources (VR) will review your volunteer application. If there are any openings, VR may contact you to set up a meeting. You will meet with VR to talk about your skills, interests, and availability, as well as learn about location guidelines. Based on this meeting, a volunteer role that works for us both is arranged.

As part of our program, AHS requires that a security check be completed prior to placement. This can take several weeks. Baseline health screening may also be required for those volunteers in patient care locations. All volunteers will be given an organization, facility and a department-specific orientation, when they begin their placement. All volunteers with AHS are asked to sign a confidentiality agreement to protect those in our care.

For general information about volunteering with AHS please visit our website at http://www.albertahealthservices.ca/volunteers.asp

Telephone

403-944-1336

Service language options

Languages other than English in which this service may be delivered.

Multiple Languages

Yes
View more information...

Walk-in Crisis Service

Services offered may include:

  • treatment
  • referrals
  • information and/or follow-ups, if needed

Service Hours

Sunday: 8:00 am - 8:00 pm.
Monday: 8:00 am - 10:00 pm.
Tuesday: 8:00 am - 10:00 pm.
Wednesday: 8:00 am - 10:00 pm.
Thursday: 8:00 am - 10:00 pm.
Friday: 8:00 am - 10:00 pm.
Saturday: 8:00 am - 8:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Service hours

The above hours reflect phone access to the program.
Onsite clinics can be booked outside of these hours.

Multiple Languages

Yes
View more information...

Workplace Influenza Program

Arranges with companies for influenza immunization clinics at their workplaces.

Telephone

403-955-6774

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.
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