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General Information

Canmore General Hospital

The Canmore General Hospital has acute care beds and long-term care beds. Services offered include surgical services, obstetrical services, X-Ray and mental health.

Accessibility

Wheel chair access available.
This facility is wheelchair accessible and has an elevator on site.

Address

1100 Hospital Place
Canmore Alberta
T1W 1N2

Telephone

403-678-5536 (Switchboard)

Website

Getting there

Wayfinding information not currently available.

Services Provided

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Addiction and Mental Health - Domestic Abuse Response Team

Domestic violence can take many forms, including verbal, physical, sexual, psycological, emotional, spiritual, and the violation of rights which can happen in any relationship based on intamcay, dependency, or trust. The Domestic Abuse Response Team (DART) offers specialized support to patients of all genders who are experiencing any form of domestic violence. Individuals do not have to be in a crisis to access the DART response, and can request a referral at select emergency departments, urgent care centres, and maternity units. Participation is voluntary and at no cost to the patient.

Although, as of November 30th, 2023, the DART project has sunset, domestic violence services are still being provided through localized shelter response, while individuals are present within the Alberta Health Services (AHS) or Covenant Health facility. Referrals of patients to the respective shelters remain confidential, nonjudgemental, and choice-based. A referral is initated through the patient or by an AHS or Covenant Health employee. A shelter responder will connect with the individual over the phone to conduct further assessment and provide the following services based on their needs.

  • emotional support
  • information and education about domestic violence
  • assistance with safety planning
  • information about and referrals to local supports, including financial assistance, counselling, food bank, etc.
  • assistance with contacting local law enforcement and / or Children's Services
  • access to safe accommodations, including emergency shelter or hotel

This service is provided by AHS or Covenant Health and external shelter service providers.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

This service targets:

  • Albertans who disclose concerns of domestic violence or feeling unsafe
  • anyone 16 years of age and older, any gender (Child and Family Services involvement for patients under the age of 16)
  • clients must be alert, oriented and medically cleared in-person at nearest AHS facility
  • clients must be able to provide informed consent

Adult Day Program | 403-678-7200

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Adult Day Program

Provides up to 6 hours of wellness program. The program offers:

  • activities, recreation, and exercises
  • blood pressure and weight monitoring
  • help with medication
  • basic personal care
  • rest breaks
  • meals and snacks

Telephone

403-678-7200

Service Hours

Monday: 9:30 am - 3:00 pm.
Tuesday: 9:30 am - 3:00 pm.
Wednesday: 9:30 am - 3:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

A referral from a Home Care Case Manager is needed.

Eligibility

Must be a Home Care client over the age of 18.

Wait times

Wait time depends on how urgent the referral is.

Fees

May be a charge for a meal and snack. Client is responsible for transportation arrangements and costs.



Fee Reductions

May be eligible for cost share based on annual income.

Anaesthesia Services | 403-678-5536

Service hours

Available 24 a day, 7 days a week.

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Anaesthesia Services

This service provides:

  • anaesthesia for surgery;
  • anaesthesia for diagnostic imaging and oncological procedures;
  • acute relief of pain after surgery;
  • treatment of chronic pain

Telephone

403-678-5536

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Physician referral required.

Cafeteria Services | 403-678-7210

View more information...

Cafeteria Services

Cafeteria services offer food and beverages at Alberta Health Services facilities. Catering services and vending machines are available at some sites. Each cafeteria services site team is dedicated to creating great food, inspiring healthy eating, and providing outstanding customer service to support the health of Albertans.

**Please note hours of operation may vary from site to site.

Telephone

403-678-7210

Service Hours

Sunday: 9:00 am - 6:00 pm.
Monday: 8:00 am - 6:00 pm.
Tuesday: 8:00 am - 6:00 pm.
Wednesday: 8:00 am - 6:00 pm.
Thursday: 8:00 am - 6:00 pm.
Friday: 8:00 am - 6:00 pm.
Saturday: 9:00 am - 6:00 pm.

Fees

Food is available for purchase.

Calgary Rural Diabetes Program | 844-445-5588 (Referral phone)

Wait Times

Yes

Multiple Languages

Yes
View more information...

Calgary Rural Diabetes Program

This service may provide:

  • diabetes education/counselling in a virtual group setting
  • one-to-one appointments with nurses and dietitians, which include an overview of the disease, complications, medications, exercise, and nutrition

Telephone

844-445-5588 (Referral phone)

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

A1C greater than 6.5 %

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Monday and Wednesday hours vary week to week. Appointments made to set up Holter through main desk. Drop off with main desk (7am-10pm daily).

Wait Times

Yes

Multiple Languages

Yes
View more information...

Cardiac Diagnostics - Holter Monitoring

Offers heart rhythm monitoring services to help assess heart rhythms. Clients wear a portable monitor for 24 or 48 hours. The monitors are small and lightweight, and can be worn outside the hospital as clients do their normal everyday activities. Clients must not bath or do water-based activities.

Monitors must be returned at the scheduled time because they need to be processed and prepared for next client.

Telephone

403-678-7216

Service Hours

Monday: 9:00 am - 5:15 pm.
Tuesday: 9:00 am - 5:15 pm.
Wednesday: 9:00 am - 5:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Community Physiotherapy | 403-678-5536 (Hospital Switchboard), 403-679-7320

Wait Times

Yes

Multiple Languages

Yes
View more information...

Community Physiotherapy

Service is provided to clients who meet the following inclusion criteria:

  • resident of Alberta
  • valid Alberta personal health care number (AB-PHN)
  • functional rehabilitation goal(s)
  • rehabilitation readiness, including: medically stable; physically able to participate in intervention, cognitively able to participate


Exlusion criteria includes:

  • WCB and MVA injury related concerns
  • multi-disciplinary pain management
  • currently recieving / recieved physiotherapy from another program or provider
  • children / youth developmental delay support

Telephone

403-678-5536 (Hospital Switchboard), 403-679-7320

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

See program description.

Pelvic Floor services are only offered out of Nanton Community Health Centre and Oilfields General Hospital. There are specific inclusion / exclusion criteria for pelvic floor physiotherapy. Please contact the clinic for more information.

Wait times

3 Months

Waiting time can vary based on identified patient needs and location.

Computed Tomography | 403-678-7216

Wait Times

Yes

Multiple Languages

Yes
View more information...

Computed Tomography

Computed tomography, also known as "CT Scan" or "CAT Scan", is when pictures of the body are taken using radiation and computer-enhanced imaging.

Telephone

403-678-7216

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

A language line is available, but requests need to be made before tests are scheduled.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Continuing Care Services | 403-678-7213

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Continuing Care Services

This service provides care using a collaborative model. The department aims to:

  • maintain and promote independence and health
  • prevent illness
  • ensure dignity and individual self-worth

It maintains an interdisciplinary team approach with residents and their families and provides an environment that encourages physical, psychological and spiritual well-being as well as continuity of care through the coordination of resources and services.

Provides long-term residential care, including:

  • nursing and personal care
  • physical, occupational or recreational therapy
  • pharmacy services

Visit the Alberta Health Services Continuing Care website for more information.

Telephone

403-678-7213

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Fees

Accommodation fees are charged as well as additional fees for other services including but not limited to: personal laundry, hairdressing, in-room telephone and cable.



Fee Reductions

Day Surgery Unit | 403-678-5536

Service hours

Closed weekends and statuatory holidays. First patient arrival time is 6:00 AM for 7:30 AM OR time.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Day Surgery Unit

Cares for people before and after general surgery procedures.

Telephone

403-678-5536

Service Hours

Monday: 7:30 am - 4:00 pm.
Tuesday: 7:30 am - 4:00 pm.
Wednesday: 7:30 am - 4:00 pm.
Thursday: 7:30 am - 4:00 pm.
Friday: 7:30 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Language Line is available upon request at time of care.

Referral Needed

You need a referral from a surgeon.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Available by appointment only.

Multiple Languages

Yes
View more information...

Early Hearing Detection and Intervention (EHDI) Program - Community Screening

Your baby will be referred to Community Hearing Screening if:

  • your baby is discharged from hospital or birth centre before hearing screening can take place
  • your baby is born at a hospital or birth centre that does not offer hearing screening
  • your baby is not born in a hospital or birth centre

A community screening site will call and offer a hearing screening appointment for your baby soon after their birth.

The results of your baby's hearing screening and any follow up needed will be shared with you.

Hearing screening is the best way to find out if your baby has hearing loss.

Hearing screening is quick, safe, and will not hurt your baby. Your baby's hearing is important for many areas of child and brain development. Hearing loss can delay your child's speech, learning and social skills.

For more information, visit our website.

Telephone

403-679-7320

Service Hours

Monday: 9:00 am - 5:00 pm.
Tuesday: 9:00 am - 5:00 pm.
Wednesday: 9:00 am - 5:00 pm.
Thursday: 9:00 am - 5:00 pm.
Friday: 9:00 am - 5:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

All babies born or living in Alberta are offered screening for permanent hearing loss within 90 days of birth. It's best to have your baby's hearing screened before they are 1 month old. Newborn hearing screening is free. Additional eligibility requirements are based on your baby's age and health status. If your baby is born with bilateral aural atresia or presents with meningitis, they will be referred to Audiology Services for a diagnostic ABR assessment.

Service hours

After the birth of your baby, a health care provider will offer to have your baby's hearing screened.

Multiple Languages

Yes
View more information...

Early Hearing Detection and Intervention (EHDI) Program - Postpartum Screening

With your consent, your baby's hearing screening will happen before your baby leaves the hospital. The results of your baby's hearing screening and any follow up needed will be shared with you.

Your baby will be referred to Community Hearing Screening if:

  • your baby is discharged from hospital or birth centre before hearing screening can take place
  • your baby is born at a hospital or birth centre that does not offer hearing screening
  • your baby is not born in a hospital or birth centre

For more information on screening in the community, see the service type Early Hearing Detection & Intervention (EHDI) Program - Community Hearing Screening.

Hearing screening is the best way to find out if your baby has hearing loss.

Hearing screening is quick, safe, and will not hurt your baby. Your baby's hearing is important for many areas of child and brain development. Hearing loss can delay your child's speech, learning and social skills.

For more information, visit our website.

Telephone

403-679-7320

Service language options

Languages other than English in which this service may be delivered.

Eligibility

All babies born or living in Alberta are offered screening for permanent hearing loss within 90 days of birth. It's best to have your baby's hearing screened before they are 1 month old. Newborn hearing screening is free. Additional eligibility requirements are based on your baby's age and health status. If your baby is born with bilateral aural atresia or presents with meningitis, they will be referred to Audiology Services for a diagnostic ABR assessment.

Emergency Services | 403-678-5536

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Emergency Services

If you have an emergency, call 911.

Emergency departments:

  • take care of people that are very sick or injured on a priority basis. This means the sickest people are seen first. If you go to an emergency department for care that isn't urgent, you will not likely be seen right away.
  • provide medical care, which includes assessment and treatment
  • stabilize people and get them ready to transport to a higher level of care facility (if needed)
  • provide follow-up care including referrals to a family doctor or specialist (if needed)

Emergency Department wait times are now available for Calgary, Edmonton, Lethbridge, Medicine Hat and Red Deer.

Get the right care when you need it, to learn more visit Know Your Options

This service may be impacted by the COVID pandemic. View the Hours of Operations to see if the location has been impacted. Visit https://ahs.ca/covid for up-to-date information.

Telephone

403-678-5536

Service language options

Languages other than English in which this service may be delivered.

Wait times

We can’t predict how long you will need to wait in the emergency department. Patients are assessed (triaged) using a standard scoring system called the Canadian Triage and Acuity Scale (CTAS) to see how urgent their health needs are.

Service hours

Closed Saturday, Sunday and STAT holidays.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Endoscopy / Colonoscopy Services

Offers endoscopy procedures for gastrointestinal concerns, which may include:

  • endoscopy
  • colonoscopy
  • sigmoidoscopy
  • esophageal motility study
  • endoscopic ultrasound (EUS) Foothills Medical Centre and Peter Lougheed Centre only
  • double balloon enteroscopy (DBE) Foothills Medical Centre only

View patient education videos, visit ahs.ca/colonoscopy.

Telephone

403-679-8608

Service Hours

Monday: 8:00 am - 3:00 pm.
Tuesday: 8:00 am - 3:00 pm.
Wednesday: 8:00 am - 3:00 pm.
Thursday: 8:00 am - 3:00 pm.
Friday: 8:00 am - 3:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

General Medicine - Inpatients

Offers care on an inpatient basis including assessing, diagnosing, and treating many types of medical problems.

Telephone

403-678-7223

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided when accepted to the program.

Wait Times

Yes

Multiple Languages

Yes
View more information...

General Radiography (X-Ray)

General Radiography uses x-rays to produce images of the structures inside the body, particularly bones. X-ray beams can pass through the body, but they are absorbed in different amounts depending on the density of the material they pass through.

Telephone

403-678-7216

Service Hours

Sunday: 10:00 am - 6:15 pm.
Monday: 8:00 am - 11:15 pm.
Tuesday: 8:00 am - 11:15 pm.
Wednesday: 8:00 am - 11:15 pm.
Thursday: 8:00 am - 11:15 pm.
Friday: 8:00 am - 11:15 pm.
Saturday: 10:00 am - 6:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

General Surgery - Inpatient

The patient is admitted to a general surgery inpatient unit for one or more nights.

Telephone

403-678-7223

Service language options

Languages other than English in which this service may be delivered.

Interpretation and Translation Services available.

Gynecological Surgery | 403-678-7223

Service hours

Available 24 a day, 7 days a week.

Referral Needed

Yes
View more information...

Gynecological Surgery

Cares for women or people with female anatomy after they have had gynecology surgery (e.g., hysterectomy, bladder repair, for cancer).

Telephone

403-678-7223

Referral Needed

Women/ people are admitted to the unit by a surgeon.

Service hours

See description for fees and disclosure forms. Best to call ahead with request.

Multiple Languages

Yes
View more information...

Health Information - Access and Disclosure

In accordance with Alberta's Health Information Act, this is a service which enables the release of individually identifiable health information with or without the consent of an individual.

For health information, please contact the hospital or health care centre where you received treatment.

For detailed instructions, frequently asked questions and forms, please visit Access & Disclosure | Alberta Health Services.

Telephone

403-678-7183

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Fees

A basic fee of $25.00 is applied to all requests which includes up to 20 pages depending on record format i.e. paper, electronic or microfilm record. Each additional page costs from .25 to .50 cents per page. Additional costs may apply. Fees are applied in accordance with the Health Information Act.



Fee Reductions

If you are unable to pay the fee, please submit evidence of financial hardship.

View more information...

Health Information / Records Management

Completes patient charts, collects data, data entry and coding, collects patient information, dictates notes, and transcribes inpatient and outpatient charts.

Telephone

403-678-7183

Service Hours

Monday: 7:45 am - 4:00 pm.
Tuesday: 7:45 am - 4:00 pm.
Wednesday: 7:45 am - 4:00 pm.
Thursday: 7:45 am - 4:00 pm.
Friday: 7:45 am - 4:00 pm.

Fees

There is a fee for copies of health records.

Hospitals | 403-678-5536 (Switchboard)

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Hospitals

To access contact information and a list of services offered, select a hospital.

Search through a complete list of progams and services, or hospital and facility information with the following:

Find Healthcare:

Telephone

403-678-5536 (Switchboard)

Service language options

Languages other than English in which this service may be delivered.

Service hours

These services are not available on evenings and weekends.

Multiple Languages

Yes
View more information...

Indigenous Hospital Support Services

What we can do:

  • support Indigenous

Patients incorporate their traditional and spiritual practices during their hospital stay. We recognize all faiths and can connect you with the appropriate support you may need.

  • help the patient and their family feel comfortable in the hospital and provide support during the hospital stay
  • translation services
  • make referrals on/off reserve. Provide resource/contact information on Indigenous specific resources
  • smudging
  • coordinate use of ceremony room
  • help plan and support the patients discharge from the hospital
  • cultural consultation
  • consult with healthcare providers about Indigenous centred practices and care
  • advocate for the patient and their families

Telephone

403-678-7121

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

First Nations (Status and Non-Status), Metis and Inuit people and their families.

Laboratory Services | 403-678-5536 (Switchboard), 403-678-7217 (Lab)

Service hours

To book an appointment for collection use the Q.Me Appointment System or by phone
Short notice appointments are available in urgent situations by phone.

Community collection hours:
Monday - Friday:
Appointments available 8:00 AM - 5:00 PM
Walk-Ins available 8:00 AM - 4:30 PM
Saturdays:
Appointments only 10:00 AM - 12:00 PM

Closed Sunday and all Statutory Holidays

As this is an acute care facility, urgent and emergent priorities may impact and extend predicted wait times.
Walk-Ins will be accommodated when time permits between pre-booked appointments during posted hours.

Employment related drug testing, fertility testing, post vasectomy testing or paternity testing services are not performed at this site.

Electrocardiogram (ECG) ser

Wait Times

Yes
View more information...

Laboratory Services

Laboratory Services provides collection of blood and body fluids for tests ordered by your doctor or healthcare provider including a comprehensive range of routine and specialized lab testing and clinical consultations:

  • blood and body fluid sample collection
  • biochemistry and toxicology
  • electrocardiogram (ECG)
  • genetics and genomics
  • urinalysis
  • transfusion medicine
  • hematology
  • coagulation studies
  • microbiology
  • public health testing
  • serology
  • surgical pathology
  • cytopathology
  • autopsy pathology
  • student practicum training for medical lab technologists and medical lab assistants

Note: Some locations may not offer the full range of testing. To confirm availability of a specific test, contact the location.

APL Booking Line: 1-877-702-4486 or book online.

Telephone

403-678-5536 (Switchboard), 403-678-7217 (Lab)

Service Hours

Monday: 8:00 am - 5:00 pm.
Tuesday: 8:00 am - 5:00 pm.
Wednesday: 8:00 am - 5:00 pm.
Thursday: 8:00 am - 5:00 pm.
Friday: 8:00 am - 5:00 pm.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Available 24 a day, 7 days a week.

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Labour and Delivery Services, Postpartum and Newborn Care

24 / 7 care for pregnant women and newborn babies, which includes:

  • assessment and treatment
  • referrals to other healthcare providers
  • labour and delivery support
  • vaginal deliveries
  • c-section deliveries
  • postpartum care
  • care for pregnancy complications
  • breastfeeding support
  • teaching as needed
  • discharge planning
  • grief counselling

Telephone

403-678-7223

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

A physician / midwife referral is needed.

Eligibility

Low risk care provided at Canmore, High River hospitals.

Low risk and high risk care provided at Foothills, Peter Lougheed, Rockyview, and South Health Campus hospitals.

Highest risk, tertiary care provided at Foothills Medical Centre.

Lactation Services | 403-678-5536

Wait Times

Yes

Multiple Languages

Yes
View more information...

Lactation Services

Offers breastfeeding / chestfeeding support to:

  • parents who have breast/chest concerns e.g. latching, sore/painful nipples, yeast, mastitis, milk supply, pumping, weaning
  • babies with tongue-ties, yeast, latching problems, slow weight gain, failure to thrive
  • prenatal counselling regarding nipple concerns, concerns with breast/chestfeeding, breast surgery, concerns with breast/chestfeeding previous children or need support

A breast / chestfeeding resource for doctors and healthcare providers.

Telephone

403-678-5536

Service language options

Languages other than English in which this service may be delivered.

Telephone access to interpreters.

Wait times

1 Days

May not be available on the weekends.

Lost and Found Services | 403-678-5536 (Switchboard)

Multiple Languages

Yes
View more information...

Lost and Found Services

Provides a contact point for people who have lost items at the facility.

Telephone

403-678-5536 (Switchboard)

Service Hours

Sunday: 7:00 am - 10:00 pm.
Monday: 7:00 am - 10:00 pm.
Tuesday: 7:00 am - 10:00 pm.
Wednesday: 7:00 am - 10:00 pm.
Thursday: 7:00 am - 10:00 pm.
Friday: 7:00 am - 10:00 pm.
Saturday: 7:00 am - 10:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Service hours

Available 24 a day, 7 days a week.
View more information...

Medical Cardiology - Inpatients

Medical Cardiology inpatient unit that serves a patient population that traverses the life span to include young adults, middle adult and older age groups. Admissions include but are not limited to:

  • patients with abnormal heart beats
  • congestive heart failure
  • pre and post heart transplant
  • heart attack
  • pre and post cardiac catherization
  • pacemaker and other device implants just to name a few

Telephone

403-678-5536

Eligibility

Clients admitted under Cardioloogy who meet the criteria for needing cardiac services.

Service hours

Available 24 a day, 7 days a week.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Orthopedic Services - Inpatients

A multidisciplinary team provides care for orthopedic patients including:

  • care for orthopedic trauma patients
  • care for total joint replacements
  • care for orthopedic spine patients
  • cancer care for the orthopedic patient

For more information visit our website.

Telephone

403-678-7223

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Referrals are not to be made directly to the unit. Patients must be admitted by an orthopedic surgeon or other doctor.

Wait times

Wait time varies and is dependent on surgeon availability.

Multiple Languages

Yes
View more information...

Patient Email Well Wishes

As part of our support for patient care and comfort, friends and family of inpatients at hospital and health care facilities can send well wishes via email. Sites participating in the program will receive the message, will ensure that the message is only "well-wish" (any other type of communication will be deleted) and will arrange for delivery within 3 business days. A couple of important reminders - the electronic delivery system is not a secure connection, so please don't add any confidential information to your message. Plus the "well-wish" system does not allow for replies or confirm receipt / delivery confirmation.

Service language options

Languages other than English in which this service may be delivered.

Patient Food Services | 403-678-7211

Service hours

General hours of Patient meal service:

Breakfast: 8:00 AM - 9:00 AM

Lunch: 12:00 PM - 1:00 PM

Supper: 5:00 PM - 6:00 PM

Cafeteria Hours:

Monday to Friday: 8:00 AM - 5:00 PM

Saturday & Sunday: 9:00 AM - 5:00 PM

View more information...

Patient Food Services

Patient Food Services overarching objectives are to:

  • Offer quality food and food choice, to support Patient Centered Care
  • Work with the whole care team to ensure that Meals Matter
  • Foster a positive meal experience that results in enjoyment of meals, as well as improved satisfaction and food intake that supports recovery
  • Provide menus that are based on “Canada’s Food Guide” and that are adaptable for therapeutic requirements
  • Offer appealing food that encourages eating for health
  • Provide meal service styles appropriate to the patient population (e.g. tray service, dining room service) and meal delivery systems that support safe high quality food served at appropriate temperatures to the correct patient / resident

PFS delivers more than 31,000 patient/resident meals each day within AHS facilities.

Telephone

403-678-7211

Service Hours

Sunday: 6:30 am - 7:45 pm.
Monday: 6:30 am - 7:45 pm.
Tuesday: 6:30 am - 7:45 pm.
Wednesday: 6:30 am - 7:45 pm.
Thursday: 6:30 am - 7:45 pm.
Friday: 6:30 am - 7:45 pm.
Saturday: 6:30 am - 7:45 pm.

Patient Information | 403-678-5536

Service hours

Acute Care after hours.

View more information...

Patient Information

Services offered:

  • responding to patient location inquires
  • providing direction on a patients whereabouts

Telephone

403-678-5536

Service Hours

Sunday: 7:00 am - 10:15 pm.
Monday: 7:00 am - 10:15 pm.
Tuesday: 7:00 am - 10:15 pm.
Wednesday: 7:00 am - 10:15 pm.
Thursday: 7:00 am - 10:15 pm.
Friday: 7:00 am - 10:15 pm.
Saturday: 7:00 am - 10:15 pm.

Registration | 403-678-5536

Service hours

Acute Care after hours.

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Registration

Patient Registration registers:

  • and pre-registers patients and collects demographic and financial information
  • patients for inpatient admissions, ambulatory clinic appointment, and emergency department services

Telephone

403-678-5536

Service Hours

Sunday: 7:00 am - 10:15 pm.
Monday: 7:00 am - 10:15 pm.
Tuesday: 7:00 am - 10:15 pm.
Wednesday: 7:00 am - 10:15 pm.
Thursday: 7:00 am - 10:15 pm.
Friday: 7:00 am - 10:15 pm.
Saturday: 7:00 am - 10:15 pm.

Service hours

Call for information; availability of dietitian appointments vary.

Wait Times

Yes

Multiple Languages

Yes
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Rural Nutrition Counselling - Adult

The majority of teaching is one-to-one, however, group sessions may be offered to promote enhanced learning of clients. Nutrition information and resources can be found on Alberta Health Services’ Healthy Eating Starts Here. This service is available to rural communities only.

Additional Services:

Telephone

403-956-1485

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Adults, 18 years and older

Wait times

An estimated wait time will be provided at the time of appointment booking.

Social Work Services | 403-678-5536

Service hours

Also available evenings on Monday as an on-call/as needed basis

Referral Needed

Yes

Multiple Languages

Yes
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Social Work Services

This service works individually with patients, groups and/or families to:

  • conduct assessments and develop interventions to alleviate social and personal problems
  • identify needs and gaps and connect patients with community supports and resources
  • empower patients to cope and problem solve during or after injury, disease or illness
  • provide referrals to other AHS and community programs as required (example - Addictions and Mental Health )
  • counsel patients and their families in coping with aspects of an illness, hospitalization and the impact of lifestyle choices on health
  • assist patients and families to navigate the healthcare system and address legal and financial issues impacting care

Telephone

403-678-5536

Service Hours

Monday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Language Line and translation available as required.

Referral Needed

Referral is usually through the care team or patients and families can request to see a social worker while attending hospital.

Spiritual Care Services | 403-678-5536

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
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Spiritual Care Services

Provision of spiritual health care by clinically trained Spiritual Health Practitioners to patients and families across diverse spiritual, religious, cultural, and philosophical values, beliefs, and practices.

Spirituality is a dimension of health. A Spiritual Health Practitioner (SHP) is a member of the health care team that can help you understand your unique health journey in light of your personal beliefs, values, relationships and experiences. Spiritual healthcare is confidential, inclusive, compassionate, and respectful and SHPs are skilled in providing philosophical, spiritual, and religious patient care across beliefs, cultural perspectives, and practices. They address spiritual distress (experiences of loss of meaning and connection in relation to yourself, to others and to what you understand as greater) and promote spiritual well-being (connection in relation to yourself, to others and to what you understand as greater).

A SHP will listen compassionately and work with you to determine the support you want and need. Services may include the following:

  • counselling (supportive, problem focused or grief counselling), to help you:
  • find strength to accept what is happening.
  • find meaning and connection in the midst of illness, injury and trauma.
  • cope better with pain and discomfort
  • understand feelings of anxiety, depression, anger, and loneliness
  • understand what’s important to you and make decisions about your health.
  • support when facing ethical dilemma, moral distress, and the need to make difficult decisions.
  • being an advocate to support patients / families as they navigate the health care system in light of their spiritual, religious, philosophical and cultural beliefs, values, and practices
  • connecting with religious and / or cultural supports and services
  • providing palliative and end of life spiritual care

Telephone

403-678-5536

Service language options

Languages other than English in which this service may be delivered.

Remote Language Interpretation service is available

Switchboard | 403-678-5536

Service hours

After hours, through Acute Care.

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Switchboard

These services include:

  • answering incoming telephone calls
  • transferring telephone calls and
  • giving out authorized telephone numbers

Telephone

403-678-5536

Service Hours

Sunday: 7:00 am - 10:15 pm.
Monday: 7:00 am - 10:15 pm.
Tuesday: 7:00 am - 10:15 pm.
Wednesday: 7:00 am - 10:15 pm.
Thursday: 7:00 am - 10:15 pm.
Friday: 7:00 am - 10:15 pm.
Saturday: 7:00 am - 10:15 pm.

Multiple Languages

Yes
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Transition Services - Acute Care

This service provides:

  • effective and timely discharges from acute care
  • promotion of joint hospital and community initiatives
  • identification of patient flow
  • identification of barriers for discharge
  • collaboration with patient care managers, physicians, and support staff to facilitate timely discharge from acute care

Telephone

403-678-7185

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Patient in acute care facility in the Calgary Zone who will require medically necessary support upon discharge

Wait times

9 Months

Ultrasound | 403-678-7216

Service hours

Closed weekends and stat holidays.  Diagnostic Imaging will call outpatients with appointment time.  Emergency ultrasound done based on patient acuity.

Wait Times

Yes

Multiple Languages

Yes
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Ultrasound

Ultrasound is an imaging test that captures images of soft tissue organs, blood vessels and tissues using high-frequency sound waves (no radiation). Ultrasound is also known as sonography.

Not all tests are offered at all sites. Call the location for more information.

Telephone

403-678-7216

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Urgent Mental Health | 403-678-5536 (switchboard)

Wait Times

Yes

Multiple Languages

Yes
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Urgent Mental Health

Urgent mental health services are available with no appointment through the Urgent Care department. Individuals need to go through triage and register with Urgent Care. Please note there is no psychiatrist on call and clinicians are not able to make medication changes.

Urgent Mental Health conditions may include:

  • depression
  • anxiety
  • thoughts of suicide or harming oneself
  • overwhelming stress
  • addictions
  • other situations that cause a person to be in crisis

Hours and services may vary by location. Please select the location you are seeking to determine hours and whether both mental health assessment and single session therapy are offered.

Telephone

403-678-5536 (switchboard)

Service Hours

Sunday: 2:00 pm - 9:00 pm.
Monday: 2:00 pm - 9:00 pm.
Tuesday: 2:00 pm - 9:00 pm.
Wednesday: 2:00 pm - 9:00 pm.
Thursday: 2:00 pm - 9:00 pm.
Friday: 2:00 pm - 9:00 pm.
Saturday: 2:00 pm - 9:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

The waiting period is dependent on the demand for service.

Volunteer Resources | 403-678-7253

Multiple Languages

Yes
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Volunteer Resources

Our volunteer roles share a commitment to improving the quality of the patient and family experience.

Volunteers are:

  • way-finders who help guide patients and families around our busy facilities,
  • friendly visitors who spend time with our socially isolated patients,
  • patient and family advisors who provide input and direction to AHS on numerous committees,
  • supporters of our volunteer retail operations - where the proceeds are returned to AHS to provide patient care and comfort.

For general information about volunteering with AHS please visit our website.

Telephone

403-678-7253

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.