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 General Information

Canmore General Hospital

The Canmore General Hospital has acute care beds and long-term care beds. Services offered include surgical services, obstetrical services, X-Ray and mental health.

Accessibility

Wheel chair access available.
This facility is wheelchair accessible and has an elevator on site.

Address

1100 Hospital Place
Canmore Alberta
T1W 1N2

Telephone

403-678-5536 (Switchboard)

Website

Getting there

Wayfinding information not currently available.

 Services Provided

Adult Day Program | 403-678-7200

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Adult Day Program

Provides up to 6 hours of wellness program. The program offers:

  • activities, recreation, and exercises
  • blood pressure and weight monitoring
  • help with medicines
  • basic personal care
  • rest breaks
  • meals and snacks

Telephone

403-678-7200

Service Hours

Monday: 10:00 am - 2:00 pm.
Tuesday: 10:00 am - 1:00 pm.
Wednesday: 10:00 am - 3:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

A referral from a Home Care Case Manager is needed.

Eligibility

Must be a Home Care client over the age of 18.

Wait times

Wait time depends on how urgent the referral is.

Fees

May be a charge for a meal and snack. Client is responsible for transportation arrangements and costs.



Fee Reductions

Fee may be waived depending on your income.

Anaesthesia Services | 403-678-5536

Service hours

Available 24 a day, 7 days a week.

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Anaesthesia Services

This service provides:

  • anaesthesia for surgery;
  • anaesthesia for diagnostic imaging and oncological procedures;
  • acute relief of pain after surgery;
  • treatment of chronic pain

Telephone

403-678-5536

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Physician referral required.

Cafeteria Services | 403-678-7210

View more information...

Cafeteria Services

Cafeteria services offer food and beverages at Alberta Health Services facilities. Catering services and vending machines are available at some sites. Each cafeteria services site team is dedicated to creating great food, inspiring healthy eating, and providing outstanding customer service to support the health of Albertans.

**Please note hours of operation may vary from site to site.

Telephone

403-678-7210

Service Hours

Sunday: 8:00 am - 6:00 pm.
Monday: 8:00 am - 6:00 pm.
Tuesday: 8:00 am - 6:00 pm.
Wednesday: 8:00 am - 6:00 pm.
Thursday: 8:00 am - 6:00 pm.
Friday: 8:00 am - 6:00 pm.
Saturday: 8:00 am - 6:00 pm.

Fees

Food is available for purchase.

Calgary Rural Diabetes Program | 844-445-5588 (Referral phone)

Wait Times

Yes

Multiple Languages

Yes
View more information...

Calgary Rural Diabetes Program

This service may provide:

  • diabetes education/counselling in a virtual group setting
  • one-to-one appointments with nurses and dietitians, which include an overview of the disease, complications, medications, exercise, and nutrition

Telephone

844-445-5588 (Referral phone)

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

A1C greater than 6.5 %

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Monday and Wednesday hours vary week to week. Appointments made to set up Holter through main desk. Drop off with main desk (7am-10pm daily).

Wait Times

Yes

Multiple Languages

Yes
View more information...

Cardiac Diagnostics - Holter Monitoring

Offers heart rhythm monitoring services to help assess heart rhythms. Clients wear a portable monitor for 24 or 48 hours. The monitors are small and lightweight, and can be worn outside the hospital as clients do their normal everyday activities. Clients must not bath or do water-based activities.

Monitors must be returned at the scheduled time because they need to be processed and prepared for next client.

Telephone

403-679-7304

Service Hours

Monday: 9:00 am - 5:15 pm.
Tuesday: 9:00 am - 5:15 pm.
Wednesday: 9:00 am - 5:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Community Physiotherapy | 403-678-5536 (Hospital Switchboard), 403-679-7320

Wait Times

Yes

Multiple Languages

Yes
View more information...

Community Physiotherapy

Service is provided to clients who meet the following inclusion criteria:

  • resident of Alberta
  • valid Alberta personal health care number (AB-PHN)
  • functional rehabilitation goal(s)
  • rehabilitation readiness, including: medically stable; physically able to participate in intervention, cognitively able to participate

Exlusion criteria includes:

  • WCB and MVA injury related concerns
  • multi-disciplinary pain management
  • currently recieving / recieved physiotherapy from another program or provider
  • children/youth developmental delay support

Telephone

403-678-5536 (Hospital Switchboard), 403-679-7320

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

See program description.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Computed Tomography | 403-678-7216

Wait Times

Yes

Multiple Languages

Yes
View more information...

Computed Tomography

Computed tomography, also known as "CT Scan" or "CAT Scan", is when pictures of the body are taken using radiation and computer-enhanced imaging.

Telephone

403-678-7216

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

A language line is available, but requests need to be made before tests are scheduled.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Continuing Care Services | 403-678-5536

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Continuing Care Services

This service provides care using a collaborative model. The department aims to:

  • maintain and promote independence and health
  • prevent illness
  • ensure dignity and individual self-worth

It maintains an interdisciplinary team approach with residents and their families and provides an environment that encourages physical, psychological and spiritual well-being as well as continuity of care through the coordination of resources and services.Provides long-term residential care, including:

  • nursing and personal care
  • physical, occupational or recreational therapy
  • pharmacy services

Visit the Alberta Health Services Continuing Care website for more information.

Telephone

403-678-5536

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Fees

Accommodation fees are charged as well as additional fees for other services including but not limited to: personal laundry, hairdressing, in-room telephone and cable.



Fee Reductions

Service hours

Hearing screening is offered as an inpatient (postpartum unit) or by appointment as an outpatient.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Early Hearing Detection and Intervention (EHDI) Program

Alberta's Early Hearing Detection and Intervention (EHDI) Program is a provincial screening program that identifies permanent hearing loss as early as possible in a baby's life. This ensures that babies and families receive timely follow-up and support sooner to optimize developmental outcomes.

Services include:

  • Screening babies for hearing loss by 1 month of age
  • Diagnosing permanent hearing loss by 3 months of age
  • Ensuring access to intervention by 6 months of age

For more information, visit our website

Telephone

403-679-7320

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

All babies born in Alberta, or born to parents living in Alberta are eligible for screening within 90 days of birth. But it's best for babies to be screened within 30 days of birth.

Additional eligibility requirements exist based on the baby's age and health status. Infants born with bilateral aural atresia or presenting with meningitis are not eligible for screening. These infants are referred directly to audiology services, by the EHDI Hearing Screener for a diagnostic Auditory Brainstem Response (ABR) assessment.

Wait times

Appointments booked upon request.

Emergency Services | 403-678-5536

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Emergency Services

If you have an emergency, call 911.

Emergency departments:

  • take care of people that are very sick or injured on a priority basis. This means the sickest people are seen first. If you go to an emergency department for care that isn't urgent, you will not likely be seen right away.
  • provide medical care, which includes assessment and treatment
  • stabilize people and get them ready to transport to a higher level of care facility (if needed)
  • provide follow-up care including referrals to a family doctor or specialist (if needed)

Emergency Department wait times are now available for Calgary, Edmonton, Lethbridge, Medicine Hat and Red Deer.

Get the right care when you need it, to learn more visit Know Your Options

This service may be impacted by the COVID pandemic. View the Hours of Operations to see if the location has been impacted. Visit https://ahs.ca/covid for up-to-date information.

Telephone

403-678-5536

Service language options

Languages other than English in which this service may be delivered.

Wait times

We can’t predict how long you will need to wait in the emergency department. Patients are assessed (triaged) using a standard scoring system called the Canadian Triage and Acuity Scale (CTAS) to see how urgent their health needs are.

Service hours

Closed Friday, Saturday, Sunday and STAT holidays

Wait Times

Yes

Multiple Languages

Yes
View more information...

Endoscopy/Colonoscopy Services

Offers endoscopy procedures for gastrointestinal concerns, which may include:

  • endoscopy
  • colonoscopy
  • sigmoidoscopy
  • esophageal motility study
  • endoscopic ultrasound (EUS) Foothills Medical Centre and Peter Lougheed Centre only
  • double balloon enteroscopy (DBE) Foothills Medical Centre only

Telephone

403-678-7198

Service Hours

Monday: 8:00 am - 3:00 pm.
Tuesday: 8:00 am - 3:00 pm.
Wednesday: 8:00 am - 3:00 pm.
Thursday: 8:00 am - 3:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

General Cardiology Clinic | 403-678-7216

Service hours

This location only offers diagnotic test with technologists available. Appointment made with front desk after doctor referral submitted.

Multiple Languages

Yes
View more information...

General Cardiology Clinic

This service provides comprehensive diagnostic, assessment, treatment and follow-up services within cardiology subspecialties.

Telephone

403-678-7216

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Service hours

Available 24 a day, 7 days a week.

Referral Needed

Yes

Multiple Languages

Yes
View more information...

General Medicine - Inpatients

Offers care on an inpatient basis including assessing, diagnosing, and treating many types of medical problems.

Telephone

403-678-7223

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

You must be admitted to the unit by a doctor.

Wait Times

Yes

Multiple Languages

Yes
View more information...

General Radiography (X-Ray)

General Radiography uses x-rays to produce images of the structures inside the body, particularly bones. X-ray beams can pass through the body, but they are absorbed in different amounts depending on the density of the material they pass through.

Telephone

403-678-7216

Service Hours

Sunday: 10:00 am - 6:15 pm.
Monday: 8:00 am - 11:15 pm.
Tuesday: 8:00 am - 11:15 pm.
Wednesday: 8:00 am - 11:15 pm.
Thursday: 8:00 am - 11:15 pm.
Friday: 8:00 am - 11:15 pm.
Saturday: 10:00 am - 6:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

General Surgery - Inpatient

The patient is admitted to a general surgery inpatient unit for one or more nights.

Telephone

403-678-7223

Service language options

Languages other than English in which this service may be delivered.

Interpretation and Translation Services available.

General Surgery Unit | 403-678-5536

Service hours

Closed weekends and statuatory holidays.  First patient arrival time is 6:00am for 7:30 OR time.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

General Surgery Unit

Cares for people before and after general surgery procedures.

Telephone

403-678-5536

Service Hours

Monday: 7:30 am - 4:00 pm.
Tuesday: 7:30 am - 4:00 pm.
Wednesday: 7:30 am - 4:00 pm.
Thursday: 7:30 am - 4:00 pm.
Friday: 7:30 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Language Line is available upon request at time of care

Referral Needed

You need a referral from a surgeon.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Gynecological Surgery | 403-678-7223

Service hours

Available 24 a day, 7 days a week.

Referral Needed

Yes
View more information...

Gynecological Surgery

Cares for women after they have had gynecology surgery (e.g., hysterectomy, bladder repair, for cancer).

Telephone

403-678-7223

Referral Needed

Women are admitted to the unit by a surgeon.

Service hours

See description for fees and disclosure forms.  Best to call ahead with request.

Multiple Languages

Yes
View more information...

Health Information - Access and Disclosure

In accordance with Alberta's Health Information Act, this is a service which enables the release of individually identifiable health information with or without the consent of an individual.

For detailed instructions, frequently asked questions and forms, please visit Access & Disclosure | Alberta Health Services.

Telephone

403-678-7183

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Fees

A basic fee of $25.00 is applied to all requests which includes up to 20 pages depending on record format i.e. paper, electronic or microfilm record. Each additional page costs from .25 to .50 cents per page. Additional costs may apply. Fees are applied in accordance with the Health Information Act.



Fee Reductions

If you are unable to pay the fee, please submit evidence of financial hardship.

View more information...

Health Information / Records Management

Completes patient charts, collects data, data entry and coding, collects patient information, dictates notes, and transcribes inpatient and outpatient charts.

Telephone

403-678-7183

Service Hours

Monday: 7:45 am - 4:15 pm.
Tuesday: 7:45 am - 4:15 pm.
Wednesday: 7:45 am - 4:15 pm.
Thursday: 7:45 am - 4:15 pm.
Friday: 7:45 am - 4:15 pm.

Fees

There is a fee for copies of health records.

Hospitals | 403-678-5536 (Switchboard)

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Hospitals

To access contact information and a list of services offered, select a hospital.

Search through a complete list of progams and services, or hospital and facility information with the following:

Find Healthcare:

Telephone

403-678-5536 (Switchboard)

Service language options

Languages other than English in which this service may be delivered.

Service hours

These services are not available on evenings and weekends.  

Multiple Languages

Yes
View more information...

Indigenous Hospital Liaison Services

This program provides support and health information to healthcare providers, Indigenous patients / clients and their families through personal visits. Ask your healthcare provider for more information about Alberta Health Services policy to allow spiritual ceremonies.

Specifically, this includes:

  • case management
  • patient advocacy
  • cultural teaching
  • patient / client language interpretation
  • health literacy support
  • logistical support for discharge planning for Indigenous people

This service is available on-site in hospitals, public health centres and in the community. Upon request, staff can be present at hospital rounds, medical appointments and case conferences. This program will communicate with the healthcare team to ensure provision of culturally sensitive healthcare service.

Patient / client language interpretation service is also available upon request.

Patients and clients may also be asked about their healthcare experience to help ensure they receive the best possible healthcare.

Telephone

403-678-7121

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

First Nations (Status and Non-Status), Metis and Inuit people and their families.

Laboratory Services | 403-678-7217 (Lab)

Service hours

Monday to Friday 8:00 AM - 5:00 PM

Saturday 10:00 AM - 12:00 PM

Closed Sundays and Statutory Holidays.


The Testing Laboratory is a 24 hour service available for Emergency and Inpatients.
ECG or employment related drug testing are not performed at this site.
Specimen drop off during outpatient lab hours only.

Wait Times

Yes
View more information...

Laboratory Services

For information on service restrictions or to book an appointment, visit APL Appointments & Booking.

Laboratory Services provides collection of blood and body fluids for tests ordered by your doctor or healthcare provider including a comprehensive range of routine and specialized lab testing and clinical consultations:

  • blood and body fluid sample collection
  • biochemistry and toxicology
  • electrocardiogram (ECG)
  • genetics and genomics
  • urinalysis
  • transfusion medicine
  • hematology
  • coagulation studies
  • microbiology
  • public health testing
  • serology
  • surgical pathology
  • cytopathology
  • autopsy pathology
  • student practicum training for medical lab technologists and medical lab assistants

Note: Some locations may not offer the full range of testing. To confirm availability of a specific test, contact the location.

Telephone

403-678-7217 (Lab)

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Available 24 a day, 7 days a week.

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Labour and Delivery Services, Postpartum and Newborn Care

24 / 7 care for pregnant women and newborn babies, which includes:

  • assessment and treatment
  • referrals to other healthcare providers
  • labour and delivery support
  • vaginal deliveries
  • c-section deliveries
  • postpartum care
  • care for pregnancy complications
  • breastfeeding support
  • teaching as needed
  • discharge planning
  • grief counselling

Telephone

403-678-7223

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

A physician / midwife referral is needed.

Eligibility

Low risk care provided at Canmore, High River hospitals


Low risk and high risk care provided at Foothills, Peter Lougheed, Rockyview, and South Health Campus hospitals


Highest risk, tertiary care provided at Foothills Medical Centre

Lactation Services | 403-678-5536

Wait Times

Yes

Multiple Languages

Yes
View more information...

Lactation Services

Offers breastfeeding support to:

  • women who have breast problems (e.g., sore nipples, yeast, mastitis, abscesses)
  • babies with tongue-ties, yeast, latching problems, or failure to thrive
  • pregnant women who need counselling because they are carrying more than 1 baby, have nipple concerns, had breast surgery, had concerns with breastfeeding other children or need support

A breastfeeding resource for doctors and healthcare providers, also offers teaching to medical students, residents, and nurses about breastfeeding.

Telephone

403-678-5536

Service language options

Languages other than English in which this service may be delivered.

Wait times

1 Days

May not be available on the weekends.

Lost and Found Services | 403-678-5536 (Switchboard)

Multiple Languages

Yes
View more information...

Lost and Found Services

Provides a contact point for people who have lost items at the facility.

Telephone

403-678-5536 (Switchboard)

Service Hours

Sunday: 7:00 am - 10:00 pm.
Monday: 7:00 am - 10:00 pm.
Tuesday: 7:00 am - 10:00 pm.
Wednesday: 7:00 am - 10:00 pm.
Thursday: 7:00 am - 10:00 pm.
Friday: 7:00 am - 10:00 pm.
Saturday: 7:00 am - 10:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Service hours

Available 24 a day, 7 days a week.
View more information...

Medical Cardiology - Inpatients

Medical Cardiology inpatient unit that serves a patient population that traverses the life span to include young adults, middle adult and older age groups. Admissions include but are not limited to:

  • patients with abnormal heart beats
  • congestive heart failure
  • pre and post heart transplant
  • heart attack
  • pre and post cardiac catherization
  • pacemaker and other device implants just to name a few

Telephone

403-678-5536

Eligibility

Clients admitted under Cardioloogy who meet the criteria for needing cardiac services.

Service hours

Available 24 a day, 7 days a week.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Orthopedic Services - Inpatients

A multidisciplinary team provides care for orthopedic patients including:

  • care for orthopedic trauma patients
  • care for total joint replacements
  • care for orthopedic spine patients
  • cancer care for the orthopedic patient
  • care fore polytrauma overflow patients
  • care for covid patients

For more information visit our website.

Telephone

403-678-7223

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Referrals are not to be made directly to the unit. Patients must be admitted by an orthopedic surgeon or other doctor.

Wait times

Wait time varies and is dependent on surgeon availability.

Multiple Languages

Yes
View more information...

Patient Email Well Wishes

As part of our support for patient care and comfort, friends and family of inpatients at hospital and health care facilities can send well wishes via email. Sites participating in the program will receive the message, will ensure that the message is only "well-wish" (any other type of communication will be deleted) and will arrange for delivery within 3 business days. A couple of important reminders - the electronic delivery system is not a secure connection, so please don't add any confidential information to your message. Plus the "well-wish" system does not allow for replies or confirm receipt / delivery confirmation.

Service language options

Languages other than English in which this service may be delivered.

Patient Food Services | 403-678-7211

Service hours

General hours of Patient meal service:

Breakfast: 8:00 AM - 9:00 AM

Lunch: 12:00 PM - 1:00 PM

Supper: 5:00 PM - 6:00 PM

Cafeteria Hours:

Monday to Friday: 8:00 AM - 6:00 PM

Saturday & Sunday: 8:45 AM - 6:00 PM

View more information...

Patient Food Services

Patient Food Services overarching objectives are to:

  • Offer quality food and food choice, to support Patient Centered Care
  • Work with the whole care team to ensure that Meals Matter
  • Foster a positive meal experience that results in enjoyment of meals, as well as improved satisfaction and food intake that supports recovery
  • Provide menus that are based on “Canada’s Food Guide” and that are adaptable for therapeutic requirements
  • Offer appealing food that encourages eating for health
  • Provide meal service styles appropriate to the patient population (e.g. tray service, dining room service) and meal delivery systems that support safe high quality food served at appropriate temperatures to the correct patient / resident

PFS delivers more than 31,000 patient/resident meals each day within AHS facilities.

Telephone

403-678-7211

Service Hours

Sunday: 6:30 am - 7:45 pm.
Monday: 6:30 am - 7:45 pm.
Tuesday: 6:30 am - 7:45 pm.
Wednesday: 6:30 am - 7:45 pm.
Thursday: 6:30 am - 7:45 pm.
Friday: 6:30 am - 7:45 pm.
Saturday: 6:30 am - 7:45 pm.

Patient Information | 403-678-5536

Service hours

Acute Care after hours.

View more information...

Patient Information

Services offered:

  • responding to patient location inquires
  • providing direction on a patients whereabouts

Telephone

403-678-5536

Service Hours

Sunday: 7:00 am - 11:15 pm.
Monday: 7:00 am - 11:15 pm.
Tuesday: 7:00 am - 11:15 pm.
Wednesday: 7:00 am - 11:15 pm.
Thursday: 7:00 am - 11:15 pm.
Friday: 7:00 am - 11:15 pm.
Saturday: 7:00 am - 11:15 pm.

Registration | 403-678-5536

Service hours

Acute Care after hours.

View more information...

Registration

Patient Registration

  • registers and pre-registers patients and collects demographic and financial information.
  • registers patients for inpatient admissions, ambulatory clinic appointment, and emergency department services

Telephone

403-678-5536

Service Hours

Sunday: 7:00 am - 11:15 pm.
Monday: 7:00 am - 11:15 pm.
Tuesday: 7:00 am - 11:15 pm.
Wednesday: 7:00 am - 11:15 pm.
Thursday: 7:00 am - 11:15 pm.
Friday: 7:00 am - 11:15 pm.
Saturday: 7:00 am - 11:15 pm.

Social Work Services | 403-678-5536

Service hours

Also available evenings on Monday as an on-call/as needed basis

Referral Needed

Yes
View more information...

Social Work Services

This service works individually with patients, groups and/or families to:

  • conduct assessments and develop interventions to alleviate social and personal problems
  • identify needs and gaps and connect patients with community supports and resources
  • empower patients to cope and problem solve during or after injury, disease or illness
  • assess and treat of a range of addictions and/or mental illness issues
  • counsel patients and their families in coping with aspects of an illness, hospitalization and the impact of lifestyle choices on health
  • assist patients and families to navigate the healthcare system and address legal and financial issues impacting care

Telephone

403-678-5536

Service Hours

Monday: 8:00 am - 4:00 pm.

Referral Needed

Referral is usually through the care team or patients and families can request to see a social worker while attending hospital.

Spiritual Care Services | 403-678-5536

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Spiritual Care Services

This Service Provides spiritual and emotional support for patients, families and staff as an integral part of the multidisciplinary care team that works within the health care system to assess and address spiritual care needs, which may include:

  • spiritual assessment and intervention
  • facilitating rituals and sacraments (e.g. sweet-grass, sacrament of the sick)
  • decision-making support and supportive care for patient and family at end-of-life
  • collaboration with religious leaders at patient's and / or family's request
  • serving as a resource to care team on topics such as communication, religious and cultural awareness, grief and bereavement, compassion fatigue, and spiritual needs assessment
  • daily 24-hour (on-call) coverage at most acute care centres

Chaplains adhere to professional standards of practice for spiritual care delivery.

For more information visit our webpage

Telephone

403-678-5536

Service language options

Languages other than English in which this service may be delivered.

Switchboard | 403-678-5536

Service hours

After hours, through Acute Care.

View more information...

Switchboard

These services include:

  • answering incoming telephone calls
  • transferring telephone calls and
  • giving out authorized telephone numbers

Telephone

403-678-5536

Service Hours

Sunday: 7:00 am - 11:15 pm.
Monday: 7:00 am - 11:15 pm.
Tuesday: 7:00 am - 11:15 pm.
Wednesday: 7:00 am - 11:15 pm.
Thursday: 7:00 am - 11:15 pm.
Friday: 7:00 am - 11:15 pm.
Saturday: 7:00 am - 11:15 pm.

Multiple Languages

Yes
View more information...

Transition Services - Acute Care

This service provides:

  • effective and timely discharges from acute care
  • promotion of joint hospital and community initiatives
  • identification of patient flow
  • identification of barriers for discharge
  • collaboration with patient care managers, physicians, and support staff to facilitate timely discharge from acute care

Telephone

403-678-7185

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Patient in acute care facility in the Calgary Zone who will require medically necessary support upon discharge

Wait times

9 Months

Ultrasound | 403-678-7216

Service hours

Closed weekends and stat holidays.  Diagnostic Imaging will call outpatients with appointment time.  Emergency ultrasound done based on patient acuity.

Wait Times

Yes

Multiple Languages

Yes
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Ultrasound

Ultrasound is an imaging test that captures images of soft tissue organs, blood vessels and tissues using high-frequency sound waves (no radiation). Ultrasound is also known as sonography.

Not all tests are offered at all sites. Call the location for more information.

Telephone

403-678-7216

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Urgent Mental Health | 403-678-5536 (switchboard)

Wait Times

Yes

Multiple Languages

Yes
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Urgent Mental Health

Urgent mental health services are available with no appointment through the Urgent Care department.  Individuals need to go through triage and register with Urgent Care. Please note there is no psychiatrist on call and clinicians are not able to make medication changes.

Urgent Mental Health conditions may include:

  • depression
  • anxiety
  • thoughts of suicide or harming oneself
  • overwhelming stress
  • addictions
  • other situations that cause a person to be in crisis

Telephone

403-678-5536 (switchboard)

Service Hours

Sunday: 2:00 pm - 9:00 pm.
Monday: 2:00 pm - 9:00 pm.
Tuesday: 2:00 pm - 9:00 pm.
Wednesday: 2:00 pm - 9:00 pm.
Thursday: 2:00 pm - 9:00 pm.
Friday: 2:00 pm - 9:00 pm.
Saturday: 2:00 pm - 9:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

The waiting period is dependent on the demand for service.

Volunteer Resources | 403-678-7253

Multiple Languages

Yes
View more information...

Volunteer Resources

Our volunteer roles share a commitment to improving the quality of the patient and family experience.

Volunteers are:

  • way-finders who help guide patients and families around our busy facilities,
  • friendly visitors who spend time with our socially isolated patients,
  • patient and family advisors who provide input and direction to AHS on numerous committees,
  • supporters of our volunteer retail operations - where the proceeds are returned to AHS to provide patient care and comfort.

For general information about volunteering with AHS please visit our website.

Telephone

403-678-7253

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.
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