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General Information

Chinook Regional Hospital

The Chinook Regional Hospital provides services including 24-hour emergency, obstetrics, surgery, acute geriatrics, mental health, acute care, acute geriatrics and intensive care.

Accessibility

Wheel chair access available.

Service hours

Visiting Hours Monday - Sunday 11:00 am to 1:00 pm; 2:00 pm to 8:00 pm.

Address

960 19 Street
Lethbridge Alberta
T1J 1W5

Telephone

403-388-6111 (Switchboard)

Getting there

Parking map

Services Provided

Acute Care of the Elderly | 403-388-6600

Service hours

Available 24 a day, 7 days a week.

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Acute Care of the Elderly

Assesses and provides care to seniors in the hospital. Also offers rehabilitation and community-based programs.

Telephone

403-388-6600

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Acute Care of the Elderly (ACE) Screener is sent to the floor for review by the Transition Team Nurse or Nursing staff.

Eligibility

65 and older or functionally geriatric.

View more information...

Addiction and Mental Health - Community Mental Health Services, Child, Youth and Families

Provides outpatient assessment, treatment, and follow-up for children, youth, and families experiencing addiction and/or mental health concerns. Clinicians work with individuals and families to assess and develop collaborative treatment goals and service plans.
Services may include:

  • short-to moderate term, outpatient counselling
  • educational, skill, and support group programs in community and clinic
  • referrals to other programs and resources

Telephone

403-388-6512

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Eligibility

To be admitted to the program, children must:

  • be 17 years or younger
  • have an acute psychiatric illness that can't be managed in the community or a facility
  • need to be admitted to the hospital to get diagnosed
  • consent to elective admission for assessment

Children can't be part of the program if they:

  • have health problems that aren't stable
  • are physically violent right now
  • have problems with development or substance use and no mental illness
  • need forensic services

Wait Times

Yes

Multiple Languages

Yes
View more information...

Addiction and Mental Health - Neuromodulation

This program offers a specialized treatment for pediatric, adult, and geriatric populations with the goal of improving mood and personal function by applying physical and / or chemical stimulation. This is accomplished by inducing a seizure with physical stimulation to both inpatient and outpatient clients. The typical presentation of clients for Neuromodulation would be clients who are treatment resistant or who are not able to wait for medications to take effect based on acuity of symptoms. Although depression is a common presentation for treatment, we also treat those with other mental health concerns (schizophrenia, Mania, autism, etc).

Telephone

403-388-1641

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Adults 18+ years of age

Wait times

Will be booked by accuity and availability of appointment times.

Multiple Languages

Yes
View more information...

Addiction and Mental Health - Opioid Dependency Program

Opioid Agonist Treatment (OAT) medications (ie. methadone, Suboxone®) are available in all locations. Most OAT medications allows a person to function normally without drowsiness or withdrawal symptioms. In cases where OAT medications are not effective hydromorphone can be accessed in Narcotic Transition Services (NTS) locations (Grande Prairie, Edmonton, Red Deer, Calgary, Medicine Hat, Lethbridge). In all locations, individuals have access to medical support, medication and psychosocial support (housing, financial, mental health, legal, relationships).

Services available in all clinics may include:

  • ongoing support and monitoring (e.g. prescription management, medical follow up, urine testing, counselling and treatment planning)
  • health, safety and risk reduction teaching and management
  • source of information and expertise for community stakeholders on Opioid Agonist Treatment and the medications used
  • links to community pharmacists
  • links to other addictions treatment services
  • links to other social and health support systems
  • hepatitis and HIV screening

Services are voluntary and confidential.

For more information, visit our website

Looking for additional Addiction & Mental Health (AMH) services visit AMH Programs & Services.

Telephone

403-388-6227

Service Hours

Sunday: 7:00 am - 7:00 pm.
Monday: 7:00 am - 7:00 pm.
Tuesday: 7:00 am - 7:00 pm.
Wednesday: 7:00 am - 7:00 pm.
Thursday: 7:00 am - 7:00 pm.
Friday: 7:00 am - 7:00 pm.
Saturday: 7:00 am - 7:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Service targeted to:

  • anyone with issues related to opioid use
  • after assessment, a person will start treatment or referred to other service

Fees

No Fee to attend the program.

Dispensing fees payable to patient's assigned pharmacy.

Staff will assist to apply for medication funding when needed / appropriate.



Fee Reductions

Client's Health and Benefit Plan or other prescription coverage, Alberta Works (if eligible).

Wait Times

Yes

Multiple Languages

Yes
View more information...

Addiction and Mental Health - Therapy Support Services, Child / Youth

Offers education and support to clients and their families, one-to-one treatment as well as family and group therapy. Offers mobile services to transition children back to school and community. Offers referrals to other agencies as needed. The timelines for successful completion of this program can vary and are based on meeting the indicators of success as outlined in the collaborative goal setting and treatment planning with children, youth, and families.

Telephone

403-388-6111 (Switchboard)

Service Hours

Monday: 8:15 am - 4:30 pm.
Tuesday: 8:15 am - 4:30 pm.
Wednesday: 8:15 am - 4:30 pm.
Thursday: 8:15 am - 4:30 pm.
Friday: 8:15 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

7 Days

7-21 days

Service hours

Available 24 a day, 7 days a week.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Adult Inpatient Psychiatry

Provides a safe environment and care to adults with a range of mental illnesses and may have concurrent substance abuse challenges whose mental illnesses need immediate stabilization. Following stabilization, patients are prepared for discharge and transition to the community with referrals for follow-up with appropriate community addiction and mental health medical and social services, as required.

Telephone

403-388-6111

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

May be admitted through the Emergency Department following consultation with a psychiatrist. Direct admissions may also be made through a psychiatrists office.

Wait times

Wait times varies.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Advanced Venous Access Service

Provides services to people with long-term intravenous (IV) therapy such as:

  • assessment and insertion of Peripherally Inserted Central Catheters (PICC)
  • consultation
  • education
  • problem solving and resource for healthcare providers related to Cental Venous Access Catheters
    follow-up care and maintenance

Telephone

403-388-6211

Service Hours

Monday: 8:00 am - 3:45 pm.
Tuesday: 8:00 am - 3:45 pm.
Wednesday: 8:00 am - 3:45 pm.
Thursday: 8:00 am - 3:45 pm.
Friday: 8:00 am - 3:45 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Provides services to adult patients only. Eligibility will be assessed in coordination and collaboration with the referring source.

Wait times

An estimated wait time will be provided at the time of appointment booking.

AHS ID Program | 403-330-8150

Multiple Languages

Yes
View more information...

AHS ID Program

Offers support to clients who are serviced by AHS programs and services, both in acute care and community;

  • client assistance to obtain IDs
  • storage solutions for clients requiring secure storage of newly-acquired IDs until they are permanently housed

Telephone

403-330-8150

Service Hours

Wednesday: 8:00 am - 12:00 pm.
Thursday: 8:00 am - 12:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Adults 18 years and older who are:

  • homeless
  • at-risk
  • recently housed (up to 6 months)
  • in Alberta over 90 days
  • legally-entitled to remain in Canada

Alberta Trauma Services | 403-388-6111

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Alberta Trauma Services

Services provided may include:

  • sending patients to the hospital that can best help them
  • assessment, resuscitation, and treatment
  • rehabilitation
  • helping patients return to their community
  • trauma education
  • injury prevention education
  • trauma research
  • data collection for the Alberta Trauma Registry

This service cares for people from Alberta, British Columbia, Saskatchewan, Nunavut, and the Northwest Territories depending on location.

For more information visit our webpage.

Telephone

403-388-6111

Service language options

Languages other than English in which this service may be delivered.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Augmentative and Alternative Communication / Assistive Technology

Augmentative and Alternative Communication and Assistive Technology (AAC/AT) are tools to support an individual in order to talk or communicate.

Assisting an individual who may struggle with different forms of communication. There are speech devices with communication software known as Augmentative and Alternative Communication. AAC includes a wide range of nonverbal communication methods including speech sound generating devices. This software captures all the things that support communication when someone cannot always rely on their natural speech or language skills to express themselves. This can include; touch screen control, tracking eye and head movements, and switch controls.

The AAC/AT assessment team works with the client, family and Alberta Aids to Daily Living and does not assume primary treatment (ongoing therapy service for AAC/AT). We will ensure connections and transitions with community supports (e.g., community or school therapists, family, school team) for ongoing AAC/AT treatment and support.

Telephone

403-388-6182

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

A Speech Language Pathologist will determine if the client qualifies based on communication assessment.

Wait times

One week to 3 months (varies on location)

Breast Health Program | 403-388-6324

Wait Times

Yes

Multiple Languages

Yes
View more information...

Breast Health Program

Provides assessment and diagnosis of breast health problems (e.g. lumps, abnormal mammogram or ultrasound, nipple discharge, breast pain). Development of treatment plan by the surgeon in consultation with client (and oncologist if necessary)
Services include:

  • consultation with a surgeon
  • booking of breast biopsies
  • arranging required blood work, scans, MRI, Cardiology assessemtn, CT as necessary
  • education about breast conditions (non- cancer and cancer)
  • help with navigating the healthcare system
  • referrals to other healthcare providers if needed

For women diagnosed with breast cancer:

  • health information about breast cancer and its treatment
  • support
  • one of the clinic Registered Nurses will act as a contact person to answer questions and concerns

Telephone

403-388-6324

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

3 Weeks

Wait period is 1 to 3 weeks for an appointment

Cafeteria Services | 403-388-6111 (Switchboard), 403-388-6144 (Diet Office)

Service hours

Closed Saturday and Sunday between 2:30 PM and 3:00 PM

Statutory Holiday Hours are 9:00 AM - 6:00 PM

Diet Office is open from 6:00 AM to 4:00PM

View more information...

Cafeteria Services

Cafeteria services offer food and beverages at Alberta Health Services facilities. Catering services and vending machines are available at some sites. Each cafeteria services site team is dedicated to creating great food, inspiring healthy eating, and providing outstanding customer service to support the health of Albertans.

**Please note hours of operation may vary from site to site.

Telephone

403-388-6111 (Switchboard), 403-388-6144 (Diet Office)

Service Hours

Sunday: 8:00 am - 7:00 pm.
Monday: 7:30 am - 7:00 pm.
Tuesday: 7:30 am - 7:00 pm.
Wednesday: 7:30 am - 7:00 pm.
Thursday: 7:30 am - 7:00 pm.
Friday: 7:30 am - 7:00 pm.
Saturday: 8:00 am - 7:00 pm.

Fees

Food is available for purchase.

Cafeteria Services - Brewing Bean Coffee Kiosk | 403-388-6111 (Switchboard)

Multiple Languages

Yes
View more information...

Cafeteria Services - Brewing Bean Coffee Kiosk

Offers an assortment of drinks, snacks, baked goods, and grab and go foods for purchase.

Telephone

403-388-6111 (Switchboard)

Service Hours

Monday: 7:00 am - 2:00 pm.
Tuesday: 7:00 am - 2:00 pm.
Wednesday: 7:00 am - 2:00 pm.
Thursday: 7:00 am - 2:00 pm.
Friday: 7:00 am - 2:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Fees

Payment can be made with cash, debit or credit. Gift cards are also available.

Cervical Health | 403-388-6324

Service hours

Closed 12:00 PM to 1:00 PM daily and closed on Statutory holidays.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Cervical Health

Based on the results of a woman's pap tests, appropriate treatment is provided to reduce the risk of cervical cancer.

  • Treatment options provided on site colposcopy and loop electrosurgical excision procedure (LEEP)
  • Ongoing treatment based on pathology results from procedures
  • Referral to centers that provide laser treatment or more advanced treatment as needed

Telephone

403-388-6324

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

4 Months

An estimated wait time will be provided at the time of appointment booking.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Chinook Cardiac Device Clinic

Service provides:

  • assessment of cardiac devices
  • facilitates replacements
  • can be accessed by phone (patient, doctor or previous clinic)

Telephone

403-388-6365

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

The patient must have a loop recorder, pacemaker or defibillator implanted.

Wait times

Next available appointment.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Clinical, Metabolic and Prenatal Genetic Services, South

Clinical, Metabolic and Prenatal Genetic Services provides genetic assessment, screening, diagnosis, genetic counselling, education, support, and monitoring and treatment (when available).
Services focus on patient and family centred care and are actively involved in research to best support quality care for patients and families.
For additional information related to the specific services offered, please search directly for:

Genetic outreach centres, located in Lethbridge and Medicine Hat, have geneticis MDs and genetic counsellors available to see patients and families closer to home.
For additional information related to the specific services offered, please search directly for:

  • Lethbridge Outreach Genetics Clinic
  • Medicie Hat Outreach Genetics Clinic

A Medical Genetic Residency Training Program is also offered through Calgary, and some patients wil be triaged to be seen through this world-class teaching clinic.

  • Medical Genetics Resident Clinic

For more information visit the Clinical & Metabolic Genetics website.

Telephone

403-388-6652

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Albertans affected by inherited metabolic disorders and Albertans affected or at moderate to high risk for inherited genetic disorders or cancers through a genetic risk evaluation of the individual's medical and family history. For specific clinic eligibility, see the appropriate clinic.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Computed Tomography | 403-388-6070

Wait Times

Yes

Multiple Languages

Yes
View more information...

Computed Tomography

Computed tomography, also known as "CT Scan" or "CAT Scan", is when pictures of the body are taken using radiation and computer-enhanced imaging.

Telephone

403-388-6070

Service Hours

Sunday: 8:00 am - 4:15 pm.
Monday: 7:00 am - 5:00 pm.
Tuesday: 7:00 am - 5:00 pm.
Wednesday: 7:00 am - 5:00 pm.
Thursday: 7:00 am - 5:00 pm.
Friday: 7:00 am - 5:00 pm.
Saturday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

A language line is available, but requests need to be made before tests are scheduled.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Critical Care Services | 403-388-6191

Service hours

Available 24 a day, 7 days a week.

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Critical Care Services

Provides life support to criticallly ill adult patients with serious life threatening conditions from a variety of causes which may include:

  • heart attack
  • kidney, liver or heart failure
  • major surgery
  • severe trauma
  • serious infections (bacterial or viral)

Specialized equipment is used to monitor patients and provie life support. This may include:

  • helping the patient breathe (ventilator)
  • continuous monitoring of the heart, lungs, and other vital organs
  • cleaning a person's blood with dialysis

Telephone

403-388-6191

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Must be referred to intensive care by a doctor.

Day Procedures | 403-388-6206

Service hours

Call main switchboard to reach this department.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Day Procedures

Services may be booked (elective) or semi-urgent, including:

  • minor surgery
  • procedures to diagnose and treat diseases (e.g., endoscopy, bronchoscopy, cystoscopy, Pacemaker insertions, urodynamic tests, motility studies)
  • treatment for chronic pain

Also manages the Colorectal Screening Program, but the program is located at the Coaldale Health Center.

Telephone

403-388-6206

Service Hours

Monday: 7:00 am - 5:00 pm.
Tuesday: 7:00 am - 5:00 pm.
Wednesday: 7:00 am - 5:00 pm.
Thursday: 7:00 am - 5:00 pm.
Friday: 7:00 am - 5:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Day Surgery | 403-388-6111 (Switchboard)

Service hours

Call main switchboard to reach this department.

Multiple Languages

Yes
View more information...

Day Surgery

Provides services to patients having surgery that does not require an overnight stay in hospital. Surgery may be in any one of the following specialties:

  • opthalmology
  • urology
  • gynecology
  • orthopedics
  • plastic surgery
  • general surgery

Telephone

403-388-6111 (Switchboard)

Service Hours

Monday: 6:00 am - 9:00 pm.
Tuesday: 6:00 am - 9:00 pm.
Wednesday: 6:00 am - 9:00 pm.
Thursday: 6:00 am - 9:00 pm.
Friday: 6:00 am - 9:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Service hours

Closed between 12:00 (noon) - 1:00 P.M.

Wait Times

Yes
View more information...

Day Treatment Centre - Addiction & Mental Health

Group therapy offered to clients in the community in areas such as: cognitive behavioral therapy, coping with anxiety, stress management and pain management. Psycho-educational groups offered to psychiatric inpatients covering topics such as stress management and living with addiction and mental health concerns. Individual and group recreation therapy offered to psychiatric inpatients to improve coping skills. Group recreation therapy provided to community clients to improve leisure and social skills

Telephone

403-388-6244

Service Hours

Monday: 8:15 am - 4:15 pm.
Tuesday: 8:15 am - 4:15 pm.
Wednesday: 8:15 am - 4:15 pm.
Thursday: 8:15 am - 4:15 pm.
Friday: 8:15 am - 4:15 pm.

Wait times

5 Days

An estimated wait time will be provided at the time of appointment booking.

Service hours

After the birth of your baby, a health care provider will offer to have your baby's hearing screened.

Multiple Languages

Yes
View more information...

Early Hearing Detection and Intervention (EHDI) Program - Neonatal Intensive Care Unit Screening

With your consent, your baby's hearing screening will happen before your baby leaves the hospital. The results of your baby's hearing screening and any follow up needed will be shared with you.

Hearing screening is the best way to find out if your baby has hearing loss.

Hearing screening is quick, safe, and will not hurt your baby. Your baby's hearing is important for many areas of child and brain development. Hearing loss can delay your child's speech, learning and social skills.

For more information, visit our website.

Telephone

403-388-6175

Service language options

Languages other than English in which this service may be delivered.

Eligibility

All babies born or living in Alberta are offered screening for permanent hearing loss within 90 days of birth. It's best to have your baby's hearing screened before they are 1 month old. Newborn hearing screening is free. Additional eligibility requirements are based on your baby's age and health status. If your baby is born with bilateral aural atresia or presents with meningitis, they will be referred to Audiology Services for a diagnostic ABR assessment.

Service hours

After the birth of your baby, a health care provider will offer to have your baby's hearing screened.

Multiple Languages

Yes
View more information...

Early Hearing Detection and Intervention (EHDI) Program - Postpartum Screening

With your consent, your baby's hearing screening will happen before your baby leaves the hospital. The results of your baby's hearing screening and any follow up needed will be shared with you.

Your baby will be referred to Community Hearing Screening if:

  • your baby is discharged from hospital or birth centre before hearing screening can take place
  • your baby is born at a hospital or birth centre that does not offer hearing screening
  • your baby is not born in a hospital or birth centre

For more information on screening in the community, see the service type Early Hearing Detection & Intervention (EHDI) Program - Community Hearing Screening.

Hearing screening is the best way to find out if your baby has hearing loss.

Hearing screening is quick, safe, and will not hurt your baby. Your baby's hearing is important for many areas of child and brain development. Hearing loss can delay your child's speech, learning and social skills.

For more information, visit our website.

Telephone

403-388-6175

Service language options

Languages other than English in which this service may be delivered.

Eligibility

All babies born or living in Alberta are offered screening for permanent hearing loss within 90 days of birth. It's best to have your baby's hearing screened before they are 1 month old. Newborn hearing screening is free. Additional eligibility requirements are based on your baby's age and health status. If your baby is born with bilateral aural atresia or presents with meningitis, they will be referred to Audiology Services for a diagnostic ABR assessment.

Echocardiography | 403-388-6070

Service hours

After-hours service is available.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Echocardiography

Echocardiography uses ultrasound to study the structure and function of the heart, including blood flow through the heart and its valves.

Telephone

403-388-6070

Service Hours

Sunday: 8:00 am - 4:15 pm.
Monday: 7:30 am - 4:45 pm.
Tuesday: 7:30 am - 4:45 pm.
Wednesday: 7:30 am - 4:45 pm.
Thursday: 7:30 am - 4:45 pm.
Friday: 7:30 am - 4:45 pm.
Saturday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Multiple Languages

Yes
View more information...

Emergency / Disaster Management

Core functions of the Division include:

  • collaborating with zones, corporate and provincial portfolios to lead risk assessment, emergency and continuity planning, preparedness, response, and recovery efforts
  • supporting the implementation of site-specific emergency response codes and plans, site recovery plans and enterprise-wide departmental business continuity plans
  • managing the AHS strategic incident management network of command centres including the Provincial Emergency Coordination Centre, five Zone Emergency Operations Centres, and multiple site / service command posts
  • supporting design / development and sustainment of the Incident Management Operating System (IMOS)
  • facilitate the planning for recovery and continuity of critical business, facilities, equipment, and supplies, staffing and technology services in the event of a disruption
  • providing 24 / 7 on-call support and serving as the AHS single point of contact for external agencies for emergencies / disasters
  • facilitating post incident/exercise reviews, identifying areas for improvement, preparing reports detailing outcomes and actions for consideration, and tracking action items to closure
  • designing, delivering, and participating in internal exercises and tests and multi-agency exercises with municipalities and industry partners
  • standardizing and developing all E/DM and BCM education and training materials, online and in-person
  • engaging with government and community partners to support planning and preparedness activities, build relationships and processes to support inter-agency operability during an emergency, disaster, or disruption

Telephone

403-388-6529

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Emergency Services | 403-388-6301

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Emergency Services

If you have an emergency, call 911.

Emergency departments:

  • take care of people that are very sick or injured on a priority basis. This means the sickest people are seen first. If you go to an emergency department for care that isn't urgent, you will not likely be seen right away.
  • provide medical care, which includes assessment and treatment
  • stabilize people and get them ready to transport to a higher level of care facility (if needed)
  • provide follow-up care including referrals to a family doctor or specialist (if needed)

Emergency Department wait times are now available for Calgary, Edmonton, Lethbridge, Medicine Hat and Red Deer.

Get the right care when you need it, to learn more visit Know Your Options

This service may be impacted by the COVID pandemic. View the Hours of Operations to see if the location has been impacted. Visit https://ahs.ca/covid for up-to-date information.

Telephone

403-388-6301

Service language options

Languages other than English in which this service may be delivered.

Wait times

We can’t predict how long you will need to wait in the emergency department. Patients are assessed (triaged) using a standard scoring system called the Canadian Triage and Acuity Scale (CTAS) to see how urgent their health needs are.

Endoscopy | 403-388-6111 (Switchboard)

Wait Times

Yes

Multiple Languages

Yes
View more information...

Endoscopy

Offers endoscopy procedures, which may include:

  • insertion in PEG feeding tubes
  • gastroscopy, colonoscopy, and flexible sigmoidoscopy
  • hemorrhoid ligation
  • tattoo of lesions for surgery
  • esophageal and colonic dilatations

Telephone

403-388-6111 (Switchboard)

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Multiple Languages

Yes
View more information...

Enhanced Recovery After Surgery

The Enhanced Recovery After Surgery (ERAS) program supports implementation of standardized patient care related to nutrition, mobility after surgery, pain and nausea control, and fluid intake management. We engage patients and make them part of the team by involving them in preparation for their surgery and post-operative recovery. By helping patients stay strong, we can improve outcomes, reduce complications and create a better patient experience.

Before surgery:

  • patients are taught to minimize time without fluids or food
  • patients are taught about what to expect after surgey and health activities to practice that will help them recover
  • medications for pain, nausea, infection, and blood clot prevention are given based on best practice evidence

During surgery:

  • management of pain, nausea and fluids is provided
  • techniques are applied to reduce surgical stress response (minimally invasive surgery, employ blocks or freezing to prevent pain signals from setting off fight or flight /stress response)

After surgery:

  • evidence promotes less use of or early removal of lines, drains, tubes and urinary catheter removal
  • better outcomes through drinking, eating, gum chewing, moving and walking
  • improved pain, nausea and surgical complication rate

For more information, visit the Enhanced Recovery After Surgery (ERAS) website.

Service language options

Languages other than English in which this service may be delivered.

ENT Clinic | 403-388-6920

Wait Times

Yes

Multiple Languages

Yes
View more information...

ENT Clinic

ENT clinic is a Physician clinic for the identification, monitoring, and biopsies of head and neck cancers as well as other otolaryngeal disorders. The Ear Nose & Throat Clinic (Otolaryngology - Head and Neck Surgery Clinic) provides assessment by subspecialists in:

  • general ENT
  • otolaryngology (treats conditions affecting your ears, nose and throat)
  • otology (ear disorders, hearing loss, vertigo)
  • head and neck cancer
  • thyroid disease
  • rhinology (nose and sinus disorders)
  • swallowing and voice disorders clinic

A significant amount of research is generated by the OTO-HNS Clinic, with improvements in care and outcomes resulting from this research.

Telephone

403-388-6920

Service Hours

Monday: 8:00 am - 3:45 pm.
Tuesday: 8:00 am - 3:45 pm.
Wednesday: 8:00 am - 3:45 pm.
Thursday: 8:00 am - 3:45 pm.
Friday: 8:00 am - 3:45 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Surgical services for adult patients who do not require an overnight stay in hospital.

Wait times

Wait times are dependant on individual surgeons wait list.

Fluoroscopy | 403-388-6070

Wait Times

Yes

Multiple Languages

Yes
View more information...

Fluoroscopy

Fluoroscopy is a real time x-ray like a video, which is used by physicians and staff to assist imaging throughout the body during exams.

Telephone

403-388-6070

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Service available, but must be arranged ahead of time

Wait times

An estimated wait time will be provided at the time of appointment booking.

Gastroenterology Clinic | 403-388-6920

Wait Times

Yes

Multiple Languages

Yes
View more information...

Gastroenterology Clinic

This service provides:

  • assessment of gastrointestinal (GI) diseases or disorders
  • treatment of GI diseases or disorders
  • regular preventive monitoring of patients who have a family history of colon cancer

Provides patient education for GI procedures:

  • colonoscopy (an exam used to look for changes in the large intestine (colon) and rectum)
  • flexible sigmoidoscopy (to look inside your rectum and lower colon)
  • gastroscopy (to examine the upper digestive tract)
  • esophageal dilatation (a procedure used to widen a narrowed section of your throat) and others

View patient education videos, visit ahs.ca/colonoscopy.

Telephone

403-388-6920

Service Hours

Monday: 8:00 am - 3:45 pm.
Tuesday: 8:00 am - 3:45 pm.
Wednesday: 8:00 am - 3:45 pm.
Thursday: 8:00 am - 3:45 pm.
Friday: 8:00 am - 3:45 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Surgical services for adult patients who do not require an overnight stay in hospital.

Wait times

Wait times are dependant on individual surgeons wait list.

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

General Radiography (X-Ray)

General Radiography uses x-rays to produce images of the structures inside the body, particularly bones. X-ray beams can pass through the body, but they are absorbed in different amounts depending on the density of the material they pass through.

Telephone

403-388-6070

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

General Surgery | 403-388-6920

Wait Times

Yes

Multiple Languages

Yes
View more information...

General Surgery

Provides day surgery for common procedures below:

  • gallbladder removal
  • hernia repair
  • hemorrhoid removal
  • mastectomy (breast removal)
  • fistula repair

Telephone

403-388-6920

Service Hours

Monday: 8:00 am - 3:45 pm.
Tuesday: 8:00 am - 3:45 pm.
Wednesday: 8:00 am - 3:45 pm.
Thursday: 8:00 am - 3:45 pm.
Friday: 8:00 am - 3:45 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Surgical services for adult patients who do not require an overnight stay in hospital.

Wait times

Wait times are dependant on individual surgeons wait list.

Geriatric Assessment and Rehabilitation Unit | 403-388-6610 (Inpatient only)

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Geriatric Assessment and Rehabilitation Unit

The provision of integrated health services is directed toward elderly patients experiencing potentially reversible medical problems which are contributing to a physical, psychological, or social decline in function. The program is restorative and rehabilitative in its focus and endeavors to facilitate a patient’s ability to return to their own home or, when necessary, recommend alternative living options.

Persons over the age of 65 who suffer from a multitude of medical, social, emotional and physical problems that have made it difficult to continue living independently at home may receive the following services:

  • medical - family physician
  • geriatrician
  • psychiatrist
  • nursing
  • diagnostic testing
  • assessments
  • consultations
  • speech therapy
  • occupational therapy
  • physical therapy
  • recreation therapy
  • respiratory therapy
  • nutritional counselling and education
  • individual and family counselling
  • pain assessment, management and education
  • social activities
  • pastoral care
  • home assessment
  • follow-up

What is the purpose?

  • to discover and treat curable disease
  • to review complex medication regimens
  • to improve patients' functional ability
  • to help patients return to their own homes or to suggest suitable alternate living arrangements if a return to home is not possible

Telephone

403-388-6610 (Inpatient only)

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Service targeted to:

  • care provision to acute elderly patients

Geriatric Assessment Team | 403-388-6600

Wait Times

Yes

Multiple Languages

Yes
View more information...

Geriatric Assessment Team

Through visits to the clients home and / or seen in the Geriatric Services Clinic, a team provides:

  • assessment
  • treatment

Telephone

403-388-6600

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Clients age 65 and older with health problems related to getting older. Clients under the age of 65 are assessed on an individual basis.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Multiple Languages

Yes
View more information...

Health Information - Access and Disclosure

In accordance with Alberta's Health Information Act, this is a service which enables the release of individually identifiable health information with or without the consent of an individual.

For health information, please contact the hospital or health care centre where you received treatment.

For detailed instructions, frequently asked questions and forms, please visit Access & Disclosure | Alberta Health Services.

Telephone

403-388-6323

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Fees

A basic fee of $25.00 is applied to all requests which includes up to 20 pages depending on record format i.e. paper, electronic or microfilm record. Each additional page costs from .25 to .50 cents per page. Additional costs may apply. Fees are applied in accordance with the Health Information Act.



Fee Reductions

If you are unable to pay the fee, please submit evidence of financial hardship.

Service hours

Routine health information requests processed during the office hours posted.

View more information...

Health Information / Records Management

Completes patient charts, collects data, data entry and coding, collects patient information, dictates notes, and transcribes inpatient and outpatient charts.

Telephone

403-388-6112

Service Hours

Monday: 7:15 am - 4:30 pm.
Tuesday: 7:15 am - 4:30 pm.
Wednesday: 7:15 am - 4:30 pm.
Thursday: 7:15 am - 4:30 pm.
Friday: 7:15 am - 4:30 pm.

Fees

There is a fee for copies of health records.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Hemodialysis - Alberta Kidney Care - South

Provides hemodialysis treatments (a process where the client's blood is passed through a special filter that removes waste products and water). Most people need 3 treatments every week. Each treatment lasts 4 hours.

Telephone

403-388-6599

Service Hours

Monday: 7:00 am - 11:15 pm.
Tuesday: 7:00 am - 11:15 pm.
Wednesday: 7:00 am - 11:15 pm.
Thursday: 7:00 am - 11:15 pm.
Friday: 7:00 am - 11:15 pm.
Saturday: 7:00 am - 11:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

 

 

 

Wait Times

Yes

Multiple Languages

Yes
View more information...

Home Hemodialysis - Alberta Kidney Care - South

Provides training, supplies and equipment to clients to help them do hemodialysis in their own homes.

Many different dialysis schedules are available. Hemodialysis can be done during the day or at night while the client sleeps.

Telephone

403-388-6762

Service Hours

Monday: 7:15 am - 3:15 pm.
Tuesday: 7:15 am - 3:15 pm.
Wednesday: 7:15 am - 3:15 pm.
Thursday: 7:15 am - 3:15 pm.
Friday: 7:15 am - 3:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Hospitals | 403-388-6111

Service hours

Visiting hours: 11:00am - 1:00pm and 2:00pm - 8:00pm

Multiple Languages

Yes
View more information...

Hospitals

To access contact information and a list of services offered, select a hospital.

Search through a complete list of progams and services, or hospital and facility information with the following:

Find Healthcare:

Telephone

403-388-6111

Service language options

Languages other than English in which this service may be delivered.

Indigenous Hospital Support Services | 403-388-6111 (Switchboard)

Multiple Languages

Yes
View more information...

Indigenous Hospital Support Services

This program provides support and health information to healthcare providers, Indigenous patients / clients and their families through personal visits. Specifically, this includes:

  • case management
  • patient advocacy
  • cultural teaching
  • patient/client language interpretation
  • health literacy support
  • logistical support for discharge planning for Indigenous people

This service is available on site in hospitals, public health centres and in the community. Upon request, staff can be present at hospital rounds, medical appointments and case conferences. This program will communicate with the healthcare team to ensure provision of culturally sensitive healthcare service.

Patient / client language interpretation service is also available upon request.

Patients and clients may also be asked about their healthcare experience to help ensure they receive the best possible healthcare.

Telephone

403-388-6111 (Switchboard)

Service Hours

Sunday: 12:00 pm - 8:15 pm.
Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 8:15 pm.
Thursday: 8:00 am - 8:15 pm.
Friday: 8:00 am - 8:15 pm.
Saturday: 12:00 pm - 8:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

First Nations (Status and Non-Status), Métis, and Inuit peoples and their families.

Indigenous Wellness Core | 403-388-6386

Referral Needed

Yes
View more information...

Indigenous Wellness Core

The Indigenous Hospital Liaison provides a range of inpatient support services to Indigenous patients to support them to feel comfortable with the culture of the hospital and provides consultation and assistance to the healtcare team regarding service provision and appropriate accommodations of Indigenous health practices and beliefs.

Telephone

403-388-6386

Referral Needed

Can self-refer or be referred by family or a friend.

Eligibility

First Nations (Status and Non-Status), Métis, and Inuit peoples and their families.

Service hours

The above listing is on-call hours. Phone 403-388-6169 for information.

Multiple Languages

Yes
View more information...

Infection Prevention and Control

As a province-wide service, IPC works in close collaboration with:

  • Population, Public and Indigenous Health
  • Workplace Health and Safety
  • Linen and Environmental Services
  • Capital Management
  • Medical Device Reprocessing and
  • Other cilnical and non-clinical programs

IPC Roles include:

  • consulation
  • education
  • surveillance
  • research
  • outbreak management
  • construction and renovation risk management
  • equipment purchasing and
  • reviews (Medical Device Reprocessing, Infection Control Practices)

Telephone

403-388-6169

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Infectious Disease | 403-388-6921

Wait Times

Yes

Multiple Languages

Yes
View more information...

Infectious Disease

Infection Prevention and Control offers:

  • education
  • information
  • support to community healthcare providers.

Telephone

403-388-6921

Service Hours

Monday: 8:00 am - 3:45 pm.
Tuesday: 8:00 am - 3:45 pm.
Wednesday: 8:00 am - 3:45 pm.
Thursday: 8:00 am - 3:45 pm.
Friday: 8:00 am - 3:45 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Surgical services for adult patients who do not require an overnight stay in hospital.

Wait times

Wait times are dependant on individual surgeons wait list.

Inpatient Transition Team | 403-388-6208

Multiple Languages

Yes
View more information...

Inpatient Transition Team

This program works closely with geriatricians and community care programs to coordinate discharge planning for high-risk patients with complex medical and / or physical issues. Services may include:

  • assesses high-risk patients, both in the hospital and in their homes
  • some sites offer a follow-up clinic
  • some sites offer home parenteral therapy (HPTP) and wound care services

Telephone

403-388-6208

Service Hours

Sunday: 10:00 am - 6:15 pm.
Monday: 8:00 am - 6:15 pm.
Tuesday: 8:00 am - 6:15 pm.
Wednesday: 8:00 am - 6:15 pm.
Thursday: 8:00 am - 6:15 pm.
Friday: 8:00 am - 6:15 pm.
Saturday: 10:00 am - 6:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Service hours

On-call service available after-hours.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Interventional Radiography / Angiography

Interventional Radiography is a sub-specialty of Diagnostic Imaging (radiology) that uses imag-guided procedures for both therapeutic and diagnostic Purposes. Interventional radiography can be done using x-ray, CT, Ultrasound or MRI images and are done to diagnose and treat disease in almost every organ system.

Angiography, which is a diagnostic imaging procedure that uses a radio-opaque dye and a specialized x-ray camera to take pictures of the blood flow in specific blood vessels (arteries or veins) or blood flow within the heart itself. Sometimes treatments are done during an angiogram.

Telephone

403-388-6070

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Closed statutory holidays and weekends.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Kidney and Pancreas Transplant - Alberta Kidney Care - South

Services include:

  • assessment of eligibility and education for chronic renal failure patients interested in transplantation
  • waitlist work-up for kidney and pancreas transplant surgery
  • monitoring of patients on the kidney and pancreas transplant wait list
  • kidney and pancreas transplant surgery
  • monitoring and treatment patients after the transplant surgery

Children are cared for at the Alberta Children's Hospital.

See the following sites for more information:

Telephone

403-388-6038

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

People who need a kidney or pancreas transplant. Doctors consider each person’s medical and health history.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Kidney Care Clinic - Alberta Kidney Care - South

This service helps people who have, or are at risk of getting, chronic kidney disease by:

  • finding and treating kidney disease early in people who are at risk (people with hypertension, diabetes, or dyslipidemia)
  • slowing down the disease in people who have chronic renal insufficiency

Telephone

403-388-6038

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

 

 

Wait times

An estimated wait time will be provided at the time of appointment booking.

Laboratory Services | 403-388-6057 (Lab)

Service hours

Monday to Friday 8:00 AM - 4:00 PM.

This lab serves hospital inpatient, Ambulatory Clinic patients, by physician or clinic referral only.

Alternate Patient Service Centres offer both appointment and walk-in services for all patients that require lab work. Book online at https://qme.dynalife.ca/ or call 1-877-702-4486 to make an appointment.

Walk ins accepted until 30 min before closing.

Wait Times

Yes
View more information...

Laboratory Services

Laboratory Services provides collection of blood and body fluids for tests ordered by your doctor or healthcare provider including a comprehensive range of routine and specialized lab testing and clinical consultations:

  • blood and body fluid sample collection
  • biochemistry and toxicology
  • electrocardiogram (ECG)
  • genetics and genomics
  • urinalysis
  • transfusion medicine
  • hematology
  • coagulation studies
  • microbiology
  • public health testing
  • serology
  • surgical pathology
  • cytopathology
  • autopsy pathology
  • student practicum training for medical lab technologists and medical lab assistants

Note: Some locations may not offer the full range of testing. To confirm availability of a specific test, contact the location.

APL Booking Line: 1-877-702-4486 or book online.

Telephone

403-388-6057 (Lab)

Wait times

An estimated wait time will be provided at the time of appointment booking.

Labour Delivery and Maternal Child Services | 403-388-6111 (Switchboard)

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Labour Delivery and Maternal Child Services

This service provides:

  • care for women in labour. C-sections are available at regional centres and some rural facilities (for emergency cases and low-risk repeat c-sections)
  • care for moms and their newborn babies

If you have questions, contact the site for information.

Telephone

403-388-6111 (Switchboard)

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Pregnant women from southern Alberta.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Magnetic Resonance Imaging

MRI scanners use strong magnetic fields and radiowaves to form images of the body. The technique is widely used in hospitals for medical diagnosis, staging of disease and for follow-up without exposure to ionizing radiation.

Used for many exams, including: head, spine, heart, bone / joints, and abdomen.

Telephone

403-388-6070

Service Hours

Monday: 8:00 am - 11:00 pm.
Tuesday: 8:00 am - 11:00 pm.
Wednesday: 8:00 am - 11:00 pm.
Thursday: 8:00 am - 11:00 pm.
Friday: 8:00 am - 11:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Mammography | 403-388-6070

Wait Times

Yes

Multiple Languages

Yes
View more information...

Mammography

Mammography is a type of x-ray to look for growths or changes in breast tissue.

Telephone

403-388-6070

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Based on Albertan recommendations (guidelines):

Women, aged 45 to 74, who live in Alberta and have no symptoms and no personal / family history are eligible for regular breast cancer screening using mammograms every 2 years. If you're between the ages of 45 and 74, you're automatically included in the Alberta Breast Cancer Screening program. Once you turn 50, and if you haven't had a screening mammogram in Alberta already, you'll receive a letter letting you know that you're at an age when screening is important and inviting you to get screened.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Available 24 a day, 7 days a week.

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Neonatal Intensive Care Nursery

Provides 24/7 advanced Level II care for sick and premature infants, including:

  • attending all high-risk deliveries and caesarean sections
  • stabilizing critically-ill infants and getting them ready to move to another care centre, when needed
  • helping prepare infants and families to go home
  • teaching parents and connecting them with other services and agencies
  • facilitates the return of infants from tertiary centres to Lethbridge and Medicine Hat

Telephone

403-388-6274

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

You need to be referred by a Pediatrician.

Eligibility

This service is for infants who are premature or have other newborn complications.

Nuclear Medicine | 403-388-6070

Wait Times

Yes

Multiple Languages

Yes
View more information...

Nuclear Medicine

Clients swallow, inhale, or are given a needle with a radiotracer before their exam. Radiotracers go to a specific body part so the camera can take pictures. (tests may take a number of hours to complete; patients may be required to return later that day or the next day to complete exam).

Radiotracers are also given to treat diseases like thyroid disease.

Telephone

403-388-6070

Service Hours

Monday: 7:00 am - 5:00 pm.
Tuesday: 7:00 am - 5:00 pm.
Wednesday: 7:00 am - 5:00 pm.
Thursday: 7:00 am - 5:00 pm.
Friday: 7:00 am - 5:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Closed on statutory holidays.

Multiple Languages

Yes
View more information...

Occupational Therapy - Adult Community & Outpatients

Occupational Therapists enable people of all ages to engage more fully in the activities of everyday living. They work together with clients, their families and caregivers to develop ways to help clients reach their potential in caring for themselves, working, and enjoying life.

Pediatric OT services are accessed through the Children’s Allied Health Department in Medicine Hat and Lethbridge.

Telephone

403-388-6184

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

All ages.

Ophthalmology | 403-388-6922

Wait Times

Yes

Multiple Languages

Yes
View more information...

Ophthalmology

Offers assessment and diagnosis of eye problems or diseases, medical and surgical treatment.

Telephone

403-388-6922

Service Hours

Monday: 8:00 am - 3:45 pm.
Tuesday: 8:00 am - 3:45 pm.
Wednesday: 8:00 am - 3:45 pm.
Thursday: 8:00 am - 3:45 pm.
Friday: 8:00 am - 3:45 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Surgical services for adult patients who do not require an overnight stay in hospital.

Wait times

Wait times are dependant on individual surgeons wait list.

Orthopedics Outpatient Clinic | 403-388-6111 (Switchboard)

Wait Times

Yes

Multiple Languages

Yes
View more information...

Orthopedics Outpatient Clinic

This clinic provides outpatient services for patients with complex musculoskeletal (includes bones, muscles, tendons, ligaments and soft tissues) diseases / injuries / traumas.

Telephone

403-388-6111 (Switchboard)

Service Hours

Monday: 8:00 am - 3:45 pm.
Tuesday: 8:00 am - 3:45 pm.
Wednesday: 8:00 am - 3:45 pm.
Thursday: 8:00 am - 3:45 pm.
Friday: 8:00 am - 3:45 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Surgical services for adult patients who do not require an overnight stay in hospital.

Wait times

Wait times are dependant on individual surgeons wait list.

Ostomy and Wound Clinic | 403-388-6234

Service hours

Closed on statutory holidays.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Ostomy and Wound Clinic

Provides service to help clients before and after they have an ostomy (surgery to create an opening in the abdomen used to get rid of body waste such as stool or urine), including:

  • providing follow-up care
  • treating and preventing problems
  • fitting appliances
  • arranging ostomy appliances

Provides assessment and treatment options for clients with complex wounds.

Telephone

403-388-6234

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Outpatient Department | 403-388-6111 (Switchboard)

Service hours

Contact Main Switchboard for department and times.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Outpatient Department

Offers intravenous / IV therapy (including medicines and blood products).
Specialty Physician follow ups and consults for urgent care patients who are not staying in the hospital. Hepatology Nurse Practitioner to manage Outpatient chronic liver disease patient population.

Telephone

403-388-6111 (Switchboard)

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

Wait time dependant on each specialty physician.

Outpatient Gynecology | 403-388-6211

Wait Times

Yes

Multiple Languages

Yes
View more information...

Outpatient Gynecology

General gynecological and obstetrical, services offered including;

  • contraception and family planning
  • pregnancy care
  • preventative tests and screenings
  • consults on gynecological surgeries

Telephone

403-388-6211

Service Hours

Monday: 8:00 am - 4:45 pm.
Tuesday: 8:00 am - 4:45 pm.
Wednesday: 8:00 am - 4:45 pm.
Thursday: 8:00 am - 4:45 pm.
Friday: 8:00 am - 4:45 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

Wait times are dependant on individual obstetrician's wait list.

Outpatient Hand Clinic | 403-388-6182

Wait Times

Yes
View more information...

Outpatient Hand Clinic

Provides assessment and treatment for hand, wrist and arm problems and injuries. Clients who need rehabilitation services will be referred to an occupational or physical therapist.

Telephone

403-388-6182

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Wait times

1 Weeks

An estimated wait time will be provided at the time of appointment booking.

Service hours

24 / 7 Physician on call/ 24 / 7 Palliative nurse on call

Multiple Languages

Yes
View more information...

Palliative Consulting Team

Life Consult Service (PEOLC) is comprised of a multidisciplinary team working across all rural and urban settings of care within the South Zone. The team provides palliative care consultative support for adult patients, families, and healthcare teams to help manage complex palliative symptoms related to the patient’s life-limiting disease.

This service is provided at locations of care including acute care and community (home, supportive living, long term care, private assisted living).

Services include:

  • an assessment of palliative symptoms (pain, nausea, anxiety, dyspnea, psychosocial, emotional and spiritual concerns) and provides collaborative support in managing complex situations
  • education regarding disease progression and the end of life
  • recommendations for optimizing quality end-of-life care and support for families faced with the loss of a loved one
  • assists with prognostication, support understanding of prognosis, advance care planning and goals of care conversations
  • accessing palliative community resources
  • supporting patient and family centered palliative approach to care
  • information on how to support a patient and family centered palliative approach to care
  • facilitates understanding of a palliative approach to care
  • explores opportunities for early palliative care
  • facilitates transition to alternate care settings such as hospice
  • mentors other clinicians

Telephone

403-388-6022

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Patients must meet eligibility criteria based on diagnosis.

Wait times

Referrals are triaged for urgency

Multiple Languages

Yes
View more information...

Patient Email Well Wishes

As part of our support for patient care and comfort, friends and family of inpatients at hospital and health care facilities can send well wishes via email. Sites participating in the program will receive the message, will ensure that the message is only "well-wish" (any other type of communication will be deleted) and will arrange for delivery within 3 business days. A couple of important reminders - the electronic delivery system is not a secure connection, so please don't add any confidential information to your message. Plus the "well-wish" system does not allow for replies or confirm receipt / delivery confirmation.

Service language options

Languages other than English in which this service may be delivered.

Patient Food Services | 403-388-6144

View more information...

Patient Food Services

Patient Food Services overarching objectives are to:

  • Offer quality food and food choice, to support Patient Centered Care
  • Work with the whole care team to ensure that Meals Matter
  • Foster a positive meal experience that results in enjoyment of meals, as well as improved satisfaction and food intake that supports recovery
  • Provide menus that are based on “Canada’s Food Guide” and that are adaptable for therapeutic requirements
  • Offer appealing food that encourages eating for health
  • Provide meal service styles appropriate to the patient population (e.g. tray service, dining room service) and meal delivery systems that support safe high quality food served at appropriate temperatures to the correct patient / resident

PFS delivers more than 31,000 patient/resident meals each day within AHS facilities.

Telephone

403-388-6144

Service Hours

Sunday: 7:00 am - 4:15 pm.
Monday: 7:00 am - 4:15 pm.
Tuesday: 7:00 am - 4:15 pm.
Wednesday: 7:00 am - 4:15 pm.
Thursday: 7:00 am - 4:15 pm.
Friday: 7:00 am - 4:15 pm.
Saturday: 7:00 am - 4:15 pm.

Patient Information | 403-388-6200

Service hours

Statutory holidays 9:45 AM - 6:00 PM.

View more information...

Patient Information

Services offered:

  • responding to patient location inquires
  • providing direction on a patients whereabouts

Telephone

403-388-6200

Service Hours

Sunday: 9:45 am - 6:00 pm.
Monday: 8:30 am - 4:45 pm.
Tuesday: 8:30 am - 4:45 pm.
Wednesday: 8:30 am - 4:45 pm.
Thursday: 8:30 am - 4:45 pm.
Friday: 8:30 am - 4:45 pm.
Saturday: 9:45 am - 6:00 pm.

Service hours

Closed weekends and holidays.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Pediatric Care Coordination

Resources for Families:

  • Provide support as family adjusts to/manages child's diagnosis, prognosis or changing health status
  • Help families develop skills and strategies to manage/organize their child's care
  • Connect to appropriate resources, supports and funding
  • Coordinate team members, care provision and appointments
  • Education regarding health care system, health conditions and care
  • Anticipatory guidance regarding health condition or treatments

Resources for Health Care Providers: (with or without client referrals)

  • Provide information about pediatric supports and processes in the South West Zone
  • Consult and problem solve unique pediatric situations
  • Provide support and connection to pediatric resources for care providers

Potential referrals could include (but are not limited to)

  • Discharge with ongoing medical needs after lengthy admission
  • Family moving in or out of the zone / province / country
  • Palliative or life limiting conditions
  • Significant medical needs, a large multidisciplinary team between multiple centers
  • Family is experiencing barriers that impact their ability to manage their child's health care
  • Prenatal referral for fetus with complex or palliative diagnosis

Telephone

403-388-6509

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Criteria as follows:

  • Under 18 or adult pregnant with antenatal medical diagnosis of the fetus
  • Medical condition with support needs that are primarily medical (Social and developmental needs can be supported as long as they are related to the primarily medical needs of the child. Support needs that are primarily behavioral or mental health are not supported by this program
  • The expectation of the referral is for coordination, navigation, education, and / or support, not hands-on nursing care
  • Parent / guardian is aware and agreeable to referral

Wait times

2 Weeks

Within one to two weeks
This service does not have an emergency referral process.
If you are concerned that you are seriously ill or injured, go to the nearest Emergency Department. Clients with potentially life-threatening conditions should immediately phone 9-1-1.

Multiple Languages

Yes
View more information...

Pediatric Day Care / Pediatric Day Surgery and Outpatients

Provides education and support to enhance self-care and optimize positive outcomes by:

  • Preoperative assessment and orientation for child and parent
  • Telephone follow-up by Day Surgery staff post discharge
  • Coordinates preoperative anaesthetic consultation as necessary

Offers day surgeries, including:

  • care on the day of surgery
  • pre-operative assessment
  • tours before the operation
  • teaching children and their families
  • Respiratory Syncitial Virus (RSV) Protection Program - weekly clinics, education, and resources
  • outreach clinics such as cardiology, neurology and nephrology

Telephone

403-388-6310

Service Hours

Monday: 6:30 am - 4:30 pm.
Tuesday: 6:30 am - 4:30 pm.
Wednesday: 6:30 am - 4:30 pm.
Thursday: 6:30 am - 4:30 pm.
Friday: 6:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Pediatric Inpatient Unit | 403-388-6266

Service hours

24 hour medical and surgical services

Multiple Languages

Yes
View more information...

Pediatric Inpatient Unit

This service provides medical, surgical, and psychiatric services.

Other services may include:

  • social work, dietitian, lactation, and family support
  • child life services for children and families (e.g., play, teaching, visits)
  • help for parents (e.g., rooming in, education, decision-making)

Telephone

403-388-6266

Service language options

Languages other than English in which this service may be delivered.

Eligibility

For children 0 to 18 years.

Service hours

Outreach Clinics are scheduled on a monthly basis throughout the year.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Pediatric Specialty Clinic

Provides outpatient medical / surgical services to children and outreach service with Specialist Physicians from Alberta Children's Hospital who travel to Lethbridge and Medicine Hat. Specific programs like Nephrology, Neurology, GI come throughout the year to provide appointments to children and their families.

Pediatric Eating, Feeding and Swallowing Service
The Pediatric Specialty Clinic provides assessment and management of infants and children with eating, feeding, and / or swallowing concerns related to a medical, neurological or developmental diagnosis, or children who are enterally fed.

Telephone

403-388-6266

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Children age 0 to 17 years.

Wait times

Outreach Clinics are scheduled several times a year. There may be a waiting period, depending on the clinic schedule.

Pelvic Floor Clinic | 403-388-6324

Service hours

Closed 12:00 PM - 1:00 PM for lunch.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Pelvic Floor Clinic

Services available include the following:

  • Conservative Management / Behavior Therapy: Following an initial assessment, conservative and behavioral therapies (exercise, diet, activities etc.) are discussed and commitment to behavior modification and lifestyle changes are encouraged
  • Education: New patients are encouraged to view 5 basic modules on pelvic floor issues
    on- line
  • Pessary Fitting: Registered Nurses assess and fit women for vaginal pessaries, devices that assist with prolapse and incontinence issues
  • Medical Intervention: When appropriate medications may be prescribed that reduce symptoms in women
  • Physiotherapist: The pelvic floor physiotherapist works 4 to 5 days a week in the clinic. She teaches a class about bladder health and then sees clients one on one. Her service is offered to those clients who do not have health care coverage or have used all their coverage for physiotherapy. It is not mandatory for clients to attend one of her classes before being assessed for a pessary.

We do not take clients who are looking for a surgical solution to their problem. Their family physician is asked to refer the client to a gynecologist for that concern.

Telephone

403-388-6324

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Women with problems related to leaking urine (incontinence) or pelvic organ prolapse.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Fees

There is a fee of $39.00 for each new pessary the patient receives after pessary fitting.



Fee Reductions

If a patient is unable to pay they can discuss with the clinic manager.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Peritoneal Dialysis - Alberta Kidney Care - South

Provides peritoneal dialysis to treat people with long-term kidney disease (chronic renal failure). This service also provides education and follow-up.

Telephone

403-388-6038

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Drop - In clinic is available. Please call 403-388-6182 for more information.
Closed on statutory holidays.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Physiotherapy - Inpatients, Outpatients & Community

Rehabilitation service to help restore maximum function and independence through:

  • education re: injury management and prevention
  • orthopedic injury or surgery rehabilitation
  • falls prevention
  • chronic pain management
  • functional restoration
  • neurological rehabilitation
  • gait, balance and coordination re-education and training

Services are available at outpatient hospital clinics, community health centres, patient's homes and continuing care / long term care centres.

Note: Services vary by community. Please call for information.

Telephone

403-388-6182

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Outpatient services provided to adults without third party payer coverage and children with orthopedic conditions. Patients seeking physiotherapy services due to work-related injuries (WCB) and motor vehicle accidents (MVA) are not eligible for AHS publicly-funded outpatient services and will be redirected to private physiotherapy provider.

Inpatient services provided to patients with functional limitations resulting from cardio-respiratory, orthopedic and/or neurological conditions.

Community services provided to patients who require home assessment or unable to come to the clinic due to limitations with respect to transportation and/or physical condition.

Wait times

Wait-time for outpatient and community physiotherapy services is less than 1 month.

An estimated wait time will be provided at the time of appointment booking.

Fees

There is no fee for assessment and treatment, but the client may be billed for therapeutic supplies.

Plastic Surgery | 403-388-6920

Wait Times

Yes

Multiple Languages

Yes
View more information...

Plastic Surgery

Provides assessment and treatment to pre / post-surgery patients with a wide variety of issues. Plastic surgery is a surgical specialty involving the restoration, reconstruction or alteration of the human body.

Telephone

403-388-6920

Service Hours

Monday: 8:00 am - 3:45 pm.
Tuesday: 8:00 am - 3:45 pm.
Wednesday: 8:00 am - 3:45 pm.
Thursday: 8:00 am - 3:45 pm.
Friday: 8:00 am - 3:45 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Surgical services for adult patients who do not require an overnight stay in hospital.

Wait times

Wait times are dependant on individual surgeons wait list.

Post Anesthetic Care Unit | 403-388-6111(Switchboard)

Service hours

Contact main switchboard for department and times 403-388-6111

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Post Anesthetic Care Unit

Provides care to people after surgery. Also provides ECT (Electroconvulsive Therapy).

Telephone

403-388-6111(Switchboard)

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Doctor's referral is required.

Post Partum and Gynecology | 403-388-6271 , 403-388-6272

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Post Partum and Gynecology

Inpatient unit that provides 24/7 care to women after they have given birth, or who have had gynecological surgery. Also provides care for newborns, and pregnant women considered low-risk.

Telephone

403-388-6271 , 403-388-6272

Service language options

Languages other than English in which this service may be delivered.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Pre-admission Clinic - Surgery

Service includes:

  • laboratory and diagnostic tests needed before surgery
  • consult with anesthesia, internal medicine and allied health as needed

Telephone

403-388-6111

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Must be scheduled for surgery.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Closed on weekends and statutory holidays.

Multiple Languages

Yes
View more information...

Pre-operative Assessment Clinic

Assesses people before they have surgery and includes:

takes a health history

  • arranges any diagnostic tests needed before surgery
  • consults with anesthesia, internal medicine and allied health services as needed
  • provides teaching and information to prepare people for surgery.

Telephone

403-388-6278

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Prenatal Clinic | 403-388-6324 option 1

Service hours

Some low-risk appointments available Tuesday and Wednesday evening.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Prenatal Clinic

This clinic offers prenatal care at the Chinook Regional Hospital and post partum care for mom until 6 weeks post delivery.

Telephone

403-388-6324 option 1

Service Hours

Monday: 8:30 am - 4:00 pm.
Tuesday: 8:30 am - 4:00 pm.
Wednesday: 8:30 am - 4:00 pm.
Thursday: 8:30 am - 4:00 pm.
Friday: 8:30 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Pregnacy confirmed by any type of positive pregnancy test.

Wait times

2 Weeks

1 - 4 weeks

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes
View more information...

Recovery Centre - Medically Supported Detoxification

Services may include:

  • Detoxification
  • Residential Substance Use Disorder Treatment

Telephone

403-388-6243

Eligibility

Adults (over the age of 18) with substance related disorders.

Wait times

Is dependent on program capacity and bed availability. An estimated wait time will be provided at the time of appointment booking.

Fees

No cost for treatment.

Registration | 403-388-6111

Service hours

ER registration 24 hours.

View more information...

Registration

Patient Registration registers:

  • and pre-registers patients and collects demographic and financial information
  • patients for inpatient admissions, ambulatory clinic appointment, and emergency department services

Telephone

403-388-6111

Service Hours

Monday: 6:20 am - 4:30 pm.
Tuesday: 6:20 am - 4:30 pm.
Wednesday: 6:20 am - 4:30 pm.
Thursday: 6:20 am - 4:30 pm.
Friday: 6:20 am - 4:00 pm.

Service hours

Closed Statutory holidays.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Respiratory Therapy - Outpatients / Community

Services include:

  • home oxygen assessments
  • arterial blood gases (ABGs)
  • respiratory education (Asthma & COPD)
  • spirometry
  • tobacco cessation
  • artificial airway management
  • trach change
  • sputum induction

Telephone

403-388-6030

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Seating Clinic Services - Adult

Assesses clients for commercial seating components to provide comfort, safety and independence.

The Clinic offers:

  • commercial seating systems to clients with physical disabilities and complex needs
  • education to caregivers and healthcare providers
  • advanced knowledge in adaptive seating

Custom seating systems available to certain locations only. Please call the site for more information.

Telephone

403-388-6219

Service Hours

Monday: 8:30 am - 4:15 pm.
Tuesday: 8:30 am - 4:15 pm.
Thursday: 8:30 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Service targets:

  • adults who require complex mobility seating which cannot be addressed by a community therapist

Wait times

6 Months

An estimated wait time will be provided at the time of appointment booking.

This wait period varies depending upon location. Please contact specific location for details.

Sexual Assault Response Team | 403-388-6111 (Switchboard)

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Sexual Assault Response Team

Services provided may include:

  • support and options for care following a sexual assault
  • option to choose medical care with no forensic evidence collection (provided by emergency physicians) or to chose medical care and forensic evidence collection with or without police involvement (provided by SART physicians)
  • treatment and prevention of sexually transmitted infections, HIV, pregnancy and other concerns
  • referrals for follow-up care including counselling and support

Telephone

403-388-6111 (Switchboard)

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Sexual assaults that have occurred in the last 96 hours. The SART team will see children age 14 and older. For people younger than 14, pediatrics will be consulted.

Social Work Services | 403-388-6020

Wait Times

Yes

Multiple Languages

Yes
View more information...

Social Work Services

Provides support and resources to promote physical and mental well-being, while also addressing social needs. Helps clients who run into problems because of illness, disability, and / or hospitalization, which may interfere with their being able to get the most benefit from their medical treatment. Community social workers are available through Home Care to address social needs for anyone registered on home care and living in their own home.

Telephone

403-388-6020

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

There is usually a 24 to 48 hour wait for people in the hospital. Community services may have to wait up to 2 weeks depending on the community and services needed.

Service hours

Hours vary from community to community. Call local Community Health Site for information on current times.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Speech Language Pathology - Adult

Speech-Language Pathologists evaluate, diagnose, treat and enhance function in both communication (speech production, receptive and expressive language, cognition, voice, resonance, fluency, and hearing) and swallowing, including related feeding behaviors. Taking a lead role in advocating for and implementing Communication Access (i.e., low tech solutions to high technology solutions for individuals who are not able to use their voice for short term or long term reasons).

Intervention includes:

  • health promotion
  • capacity building
  • prevention and wellness
  • triage
  • screening
  • clinical assessment
  • diagnosis
  • individual and group treatment
  • partner training
  • education
  • advocacy
  • counseling
  • self-management
  • case management
  • consultation
  • referral and environmental modifications to facilitate communication and safe feeding and swallowing

Speech-language pathology may support individuals experiencing;

  • stroke / head injury
  • dementia
  • neurological conditions such as multiple sclerosis and Parkinson's disease
  • developmental delays
  • other neurological / degenerative diseases such as ALS (Lou Gehrig's disease)
  • people who use their voice professionally (e.g., teachers and lawyers)

Works with individuals to;

  • produce sounds/articulate, reduce stuttering
  • understand and use language
  • use the voice in a healthier way
  • learn another way to communicate (through a communication board or other device)
  • learn ways to make swallowing easier to prevent food from entering the airway or choking
  • read or write after changes to the brain
  • thinking skills around communication (like memory, problem solving, and verbal reasoning)
  • word finding

Telephone

403-388-6184

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

There is no wait time for inpatient services. The wait time for outpatient services varies depending on referral rate (typically one to two week wait period).

Spiritual Care Services | 403-388-6024

Multiple Languages

Yes
View more information...

Spiritual Care Services

Service is available to patients and their families in emergency situations 24/7 through certified spiritual care providers.

For more information visit Spiritual Care Services

Telephone

403-388-6024

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Stroke and Brain Injury Early Supported Discharge and Stroke Community Rehab Program

Stroke Community Rehabilitation (CR) provides in-home therapy to mild-moderate stroke survivors who may not have had stroke rehab after hospitalization (stroke under 1 year ago) as well as any stroke survivor 1 year+ at risk of hospitalization/placement or need a top up of rehab and / or education.

In both programs, clients actively participate in setting goals for their therapy, which may continue up to 8 weeks. Stroke specialists also provide support with overcoming barriers, reintegration within the community and transfer of care to outpatient rehabilitation and/or community services for continued support.

Telephone

403-388-6912

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Early Supported Discharge (ESD) must have had a recent stroke (within the past 3 months).


NOTE: Medicine Hat location will also accept acquired brain injury survivors for early supported discharge from hospital similar to the ESD program for stroke noted above.


Community Rehabilitation (CR) must have had a stroke 1 year+ and be at risk for requiring increased levels of care in the community.

Wait times

An estimated wait time will be provided at the time of appointment booking. Generally ESD program referrals are seen within 1-3 days post discharge from hospital. CR referrals may have a brief wait period (1-2 weeks) depending upon current ESD caseload.

Surgical Program | 403-388-6111(Switchboard)

Service hours

Contact main switchboard for department and times 403-388-6111

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Surgical Program

Offers a wide range of surgical procedures. Dental surgery is limited to patients with special needs.

Telephone

403-388-6111(Switchboard)

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Surgeon referral: Sends a completed booking form to the Operating Room.

Visiting surgeons: the surgical clinic clerk books surgery at the time of the consultation with the surgeon.

Switchboard | 403-388-6111

Service hours

Available 24 a day, 7 days a week.
View more information...

Switchboard

These services include:

  • answering incoming telephone calls
  • transferring telephone calls and
  • giving out authorized telephone numbers

Telephone

403-388-6111

Ultrasound | 403-388-6070

Wait Times

Yes

Multiple Languages

Yes
View more information...

Ultrasound

Ultrasound is an imaging test that captures images of soft tissue organs, blood vessels and tissues using high-frequency sound waves (no radiation). Ultrasound is also known as sonography.

Not all tests are offered at all sites. Call the location for more information.

Telephone

403-388-6070

Service Hours

Sunday: 8:00 am - 4:15 pm.
Monday: 7:30 am - 4:45 pm.
Tuesday: 7:30 am - 4:45 pm.
Wednesday: 7:30 am - 4:45 pm.
Thursday: 7:30 am - 4:45 pm.
Friday: 7:30 am - 4:45 pm.
Saturday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Urology | 403-388-6920

Wait Times

Yes

Multiple Languages

Yes
View more information...

Urology

It provides urology consultations, procedures, and surgeries. This service also provides treatments, prevention guidance, and education to patients with urology related concerns. The clinic deals with diseases of the male and female urinary tract (kidneys, ureters, bladder and urethra).

Telephone

403-388-6920

Service Hours

Monday: 8:00 am - 3:45 pm.
Tuesday: 8:00 am - 3:45 pm.
Wednesday: 8:00 am - 3:45 pm.
Thursday: 8:00 am - 3:45 pm.
Friday: 8:00 am - 3:45 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Surgical services for adult patients who do not require an overnight stay in hospital.

Wait times

Wait times are dependant on individual surgeons wait list.

Volunteer Resources | 403-388-6311

Service hours

Closed Weekends and Stat holidays

Multiple Languages

Yes
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Volunteer Resources

Our volunteer roles share a commitment to improving the quality of the patient and family experience.

Volunteers are:

  • way-finders who help guide patients and families around our busy facilities,
  • friendly visitors who spend time with our socially isolated patients,
  • patient and family advisors who provide input and direction to AHS on numerous committees,
  • supporters of our volunteer retail operations - where the proceeds are returned to AHS to provide patient care and comfort.

For general information about volunteering with AHS please visit our website.

Telephone

403-388-6311

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait Times

Yes

Multiple Languages

Yes
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West Speech Language Pathology - Central Access Triage

This central access referral service provides a single point of entry for patients who require speech language pathology services. This service supports children and their families with communication and eating, feeding, and swallowing, so they can participate in activities that are important to them.

  • communication (speech, language, voice, resonance and fluency)
  • eating, feeding and swallowing

Telephone

403-388-6184

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Discussed at intake.

Wait times

Wait times vary

Workplace Health & Safety | 403-388-6104

Multiple Languages

Yes
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Workplace Health & Safety

Services include:

  • assessment
  • immunization
  • medical monitoring
  • education about health and safety issues
  • referrals

Follow-up and planning is provided for:

  • workers compensation
  • incident reports
  • blood and body fluid exposure
  • return to work
  • modified work
  • hazard assessment

Telephone

403-388-6104

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Must be employed by Alberta Health Services.