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 General Information

Immunization - School Services at Sacred Heart Community Health Centre

Provides routine immunizations to students in Grades 1, 6, and 9 in school.

Eligibility

Students in Grades 1, 6, and 9

How to access this service

Healthcare providers should consult the Alberta Referral Directory for service referral information.

Service is provided in the school setting or by appointment

Accessibility

Wheel chair access available.

Service hours

Thursday: 9:00 am - 3:30 pm.

Additional clinic appointments available on the fourth Thursday of the month between 12:30pm and 7:30pm.

Address

Public Health Centre
350 3 Avenue
McLennan Alberta
T0H 2L0

Telephone

780-324-3750

Fax

780-324-4206

Getting there

Main Street McLennan

 Other services

Addiction and Mental Health - Adult and Youth Intake | 780-523-6490 (High Prairie - General & Referral Line)

Service hours

Closed from 12 pm – 1 pm.

 

Multiple Languages

Yes
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Addiction and Mental Health - Adult and Youth Intake

The focus of intervention is short term recovery. Clinicians help clients generate achievable goals for stabilization and change. Parental involvement is expected for children / youth unless a client is assessed as a mature minor.

Services are available for children, youth, adults and older adults with addiction and / or mental health concerns. Clinicians work with individuals and families to identify goals of treatment as they relate to their moderate to severe addiction and / or mental health concerns.

Addiction Services (clients with alcohol, tobacco, gambling, and / or other drug concerns) may include:

  • assessment
  • treatment
  • referrals to treatment centres
  • short-term outpatient treatment services (includes individual, family and / or group counselling)

Mental Health Services may include:

  • assessment
  • treatment / outpatient services (includes individual, family and / or group counselling)

Services may vary by location. Please call for more information or refer to the Routine Referral Process and Additional Service Details sections on the site specific page on the Alberta Referral Directory.

Telephone

780-523-6490 (High Prairie - General & Referral Line)

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Alberta Aids to Daily Living Program | 780-324-3750 , 780-422-0968, 780-427-0731

Wait Times

Yes
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Alberta Aids to Daily Living Program

Due to COVID-19, service times may vary. Call to confirm.

This Government of Alberta funded program assesses people for funding for benefits like wheelchairs, walkers, bathing equipment, wound supplies, and compression stockings.

Telephone

780-324-3750 , 780-422-0968, 780-427-0731

Wait times

Referrals are on a first-come, first-served basis.

Fees

If eligible, AADL is a cost-share program. Clients pay 25% of the cost up to maximum of $500 per family per benefit year (July 1 to June 30).



Fee Reductions

Low-income families can apply for cost exemption. Clients are 100% responsible for any upgrades.

Breastfeeding Clinic | 780-324-3750

Multiple Languages

Yes
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Breastfeeding Clinic

Free service that supports breastfeeding mothers and mothers with breastfeeding issues due to:

  • not making enough milk
  • plugged ducts
  • mastitis
  • thrush
  • latching issues
  • poor infant weight gain
  • breast reduction surgery
  • adoptive nursing

Telephone

780-324-3750

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Breastfeeding women

Fees

Fees may apply for breast pumps

Cafeteria Services | 780-324-4211

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Cafeteria Services

Cafeteria services offer food and beverages at Alberta Health Services facilities. Catering services and vending machines are available at some sites. Each cafeteria services site team is dedicated to creating great food, inspiring healthy eating, and providing outstanding customer service to support the health of Albertans.

**Please note hours of operation may vary from site to site.

Telephone

780-324-4211

Service Hours

Sunday: 9:00 am - 4:00 pm.
Monday: 9:00 am - 4:00 pm.
Tuesday: 9:00 am - 4:00 pm.
Wednesday: 9:00 am - 4:00 pm.
Thursday: 9:00 am - 4:00 pm.
Friday: 9:00 am - 4:00 pm.
Saturday: 9:00 am - 4:00 pm.

Fees

Food is available for purchase.

Car Seat Safety | 780-324-3750

Multiple Languages

Yes
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Car Seat Safety

If you need assistance with your child safety seat, please refer to the child safety seat owner’s manual and the appropriate YES Test available at Health Link.

For more information on rear facing / forward facing car seats, booster seats and Transport Canada public notices on child restraint systems (recalls), visit our website.

Telephone

780-324-3750

Service language options

Languages other than English in which this service may be delivered.

Service hours

Closed Statutory holidays.
Schedule may vary.

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Cardiac Diagnostics and Monitoring

Offers heart (cardiac) monitoring services which include:

  • 24 hour blood pressure monitoring (while you do your regular activities)
  • 24 hour holter monitoring
  • cardiac event monitoring (>24 hours)

Some communities may have limited service dates and times.

Telephone

780-324-4203

Service Hours

Monday: 9:00 am - 3:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

A doctor referral is needed which includes a faxed referral form.

Community Health Centres | 780-324-3750

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Community Health Centres

Services include immunization and public health nursing.

Telephone

780-324-3750

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Fees

Depending on what service is being accessed.

Diabetes Management | 780-624-7598

Multiple Languages

Yes
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Diabetes Management

Offers education and support for people who have diabetes or are at risk of developing diabetes, including:

  • staying well
  • information on diabetes / pre-diabetes
  • how to manage diabetes

Group classes and individual appointments are offered on:

  • type 1 diabetes
  • type 2 diabetes
  • gestational diabetes (and pre-gestational diabetes)
  • being high-risk for diabetes

In person or virtual (telephone or Zoom) appointments are available.

Telephone

780-624-7598

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Early Childhood Intervention Program

The program provides navigation, education,support and information for families of children from birth to 5 years in many settings and locations; clinic, family's home (if needed), playgroups, and in the community.

Works with families concerned with their child's development and/or children at risk for developmental delays (premature birth, prenatal exposure to drugs or alcohol, diagnosed disability).

Telephone

780-324-3750

Service language options

Languages other than English in which this service may be delivered.

Wait times

1 Months

Once the referral is received, a letter is sent to the family telling them how long the wait will be. The wait list is reviewed every week. Priorities are decided by client needs. Families are encouraged to contact the Early Intervention Program if they need immediate help.

Emergency Services | 780-324-3730

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Emergency Services

If you have an emergency, call 911.

Emergency departments:

  • take care of people that are very sick or injured on a priority basis. This means the sickest people are seen first. If you go to an emergency department for care that isn't urgent, you will not likely be seen right away.
  • provide medical care, which includes assessment and treatment
  • stabilize people and get them ready to transport to a higher level of care facility (if needed)
  • provide follow-up care including referrals to a family doctor or specialist (if needed)

Emergency Department wait times are now available for Calgary, Edmonton, Lethbridge, Medicine Hat and Red Deer.

Get the right care when you need it, to learn more visit Know Your Options

This service may be impacted by the COVID pandemic. View the Hours of Operations to see if the location has been impacted. Visit https://ahs.ca/covid for up-to-date information.

Telephone

780-324-3730

Service language options

Languages other than English in which this service may be delivered.

Wait times

We can’t predict how long you will need to wait in the emergency department. Patients are assessed (triaged) using a standard scoring system called the Canadian Triage and Acuity Scale (CTAS) to see how urgent their health needs are.

View more information...

Equipment Loan Program

Due to COVID-19, service times may vary. Call to confirm.

Provides short-term loans of medical equipment for people who are recovering from surgery or need palliative care so they can live in their own homes. Equipment loans include:

  • wheelchairs, walkers, and canes
  • hospital beds
  • moveable toilets, raised toilet seats, and toilet armrests
  • transfer benches, bath seats, and grab bars

Service Hours

Sunday: 9:00 am - 5:15 pm.
Monday: 8:15 am - 8:15 pm.
Tuesday: 8:15 am - 8:15 pm.
Wednesday: 8:15 am - 8:15 pm.
Thursday: 8:15 am - 8:15 pm.
Friday: 8:15 am - 8:15 pm.
Saturday: 9:00 am - 5:15 pm.

Fees

A security deposit may be required.

Multiple Languages

Yes
View more information...

French Health Services/Services de santé en français

This program promotes French language health services with a focus on enhancing equitable access to health services for French-speaking residents in Northern Alberta and engaging them through community engagement activities to identify their needs, and to promote culturally appropriate services.

French Health Program duties include:

  • working to increase the availability of key documents, resources and other information in French
  • collaborating with community stakeholders to expand access to French-language health services
  • participating in the delivery and implementation of Health Promotion initiatives, services and activities

Community-based services may include:

  • referring individuals and communities to relevant health resources
  • offering community education to increase awareness about health system, health services and basic health promotion and illness prevention
  • providing a list of resources and referrals to assist French-speaking newcomers in accessing health care information and services

Ce programme vise à promouvoir les services de santé en français en mettant l'accent sur l'amélioration de l'accès équitable aux services de santé pour les résidents francophones au nord de l’Alberta et en les impliquant à travers des activités d'engagement communautaire afin d’identifier les besoins et de promouvoir des activités et des services culturellement adaptés.

Les fonctions du Programme de santé en français comprennent:

  • Travailler à accroître la disponibilité des documents clés, des ressources et d'autres informations en français
  • Collaborer avec les intervenants communautaires pour élargir l'accès aux services de santé en français.
  • Participer à la livraison et à la mise en œuvre des initiatives, services et activités de promotion de la santé.

Les services communautaires peuvent comprendre:

  • Orienter les individus et les communautés vers les ressources de santé pertinentes.
  • Offrir une éducation communautaire pour accroître la sensibilisation au système de santé, aux services de santé et à la promotion de la santé de base et à la prévention des maladies.
  • Fournir une liste de ressources et de recommandations pour aider les nouveaux arrivants d'expression française à accéder à l'information et aux services de soins de santé.

Telephone

780-324-4246

Service language options

Languages other than English in which this service may be delivered.

Wait Times

Yes

Multiple Languages

Yes
View more information...

General Radiography (X-Ray)

General Radiography uses x-rays to produce images of the structures inside the body, particularly bones. X-ray beams can pass through the body, but they are absorbed in different amounts depending on the density of the material they pass through.

Telephone

780-324-4240

Service Hours

Monday: 7:45 am - 4:00 pm.
Tuesday: 7:45 am - 4:00 pm.
Wednesday: 7:45 am - 4:00 pm.
Thursday: 7:45 am - 4:00 pm.
Friday: 7:45 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Multiple Languages

Yes
View more information...

Health Information - Access and Disclosure

In accordance with Alberta's Health Information Act, this is a service which enables the release of individually identifiable health information with or without the consent of an individual.

For detailed instructions, frequently asked questions and forms, please visit Access & Disclosure | Alberta Health Services.

Telephone

780-324-3730

Service Hours

Monday: 7:45 am - 4:00 pm.
Tuesday: 7:45 am - 4:00 pm.
Wednesday: 7:45 am - 4:00 pm.
Thursday: 7:45 am - 4:00 pm.
Friday: 7:45 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Fees

A basic fee of $25.00 is applied to all requests which includes up to 20 pages depending on record format i.e. paper, electronic or microfilm record. Each additional page costs from .25 to .50 cents per page. Additional costs may apply. Fees are applied in accordance with the Health Information Act.



Fee Reductions

If you are unable to pay the fee, please submit evidence of financial hardship.

View more information...

Health Information / Records Management

Completes patient charts, collects data, data entry and coding, collects patient information, dictates notes, and transcribes inpatient and outpatient charts.

Telephone

780 324-3730

Service Hours

Monday: 7:45 am - 4:00 pm.
Tuesday: 7:45 am - 4:00 pm.
Wednesday: 7:45 am - 4:00 pm.
Thursday: 7:45 am - 4:00 pm.
Friday: 7:45 am - 4:00 pm.

Fees

There is a fee for copies of health records.

Home Care | 780-324-3750

Service hours

The Continuing Care Access team has a 24/7 voicemail option and operates the following hours:

Monday to Friday 8:15 am to 8:00 pm,

Saturday, Sunday and Statutory Holidays 8:15 am to 4:30 pm.

Multiple Languages

Yes
View more information...

Home Care

Home Care helps people who live at home and need support such as:

  • Care after surgery
  • Long-term care
  • Palliative care
  • Respite services

A case manager, who is usually a nurse, will meet with the clients and help decide what services will best support them.

Telephone

780-324-3750

Service Hours

Sunday: 8:00 am - 4:45 pm.
Monday: 8:30 am - 10:15 pm.
Tuesday: 8:30 am - 10:15 pm.
Wednesday: 8:30 am - 10:15 pm.
Thursday: 8:30 am - 10:15 pm.
Friday: 8:30 am - 10:15 pm.
Saturday: 8:00 am - 4:45 pm.

Service language options

Languages other than English in which this service may be delivered.

Fees

Most services are covered for people with Alberta Health Care Insurance coverage, but there may be charges for services not covered by Alberta Health Care Insurance. Out of province clients looking for home care services in Alberta should inquire on any potential charges prior to obtaining services.

Hospitals | 780-324-3730

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Hospitals

To access contact information and a list of services offered, select a hospital.

Search through a complete list of progams and services, or hospital and facility information with the following:

Find Healthcare:

Telephone

780-324-3730

Service language options

Languages other than English in which this service may be delivered.

Service hours

Additional clinic appointments available on the fourth Thursday of the month between 12:30pm and 7:30pm.

Multiple Languages

Yes
View more information...

Immunization - Adult Services

This service provides routine immunization for adults. Suggested immunizations:

  • a booster dose of diphtheria, tetanus, and pertussis (whooping cough)(dTap) every 10 years
  • dTap vaccine for pregnant women every time they are pregnant
  • Hepatitis B vaccine (HBV) for unprotected adults born in 1981 or later. Some adults born before 1981 may need this vaccine if they are at risk for hepatitis B (e.g. health problems, type of work, lifestyle, contact with the virus)
  • Human papillomavirus (HPV) vaccine for adults up to and including age 26 years who did not get it in school.
  • Measles, Mumps, Rubella (MMR) vaccine for adults whose immunization records do not show the recommended number of doses of measles, mumps, or rubella vaccine.
  • Chickenpox vaccine for unprotected adults
  • annual influenza vaccine
  • pneumococcal vaccine for all adults 65 years of age and older and adults with certain health problems
  • shingles vaccine for adults 18 years of age and older who have had or are going to have an organ transplant

To find out which vaccines are recommended for you and to book an appointment for immunization, call your nearest community / public health centre. If you are not sure where your nearest community / public health centre is, you can call Health Link at 811. Bring any immunization records you have to the appointment, especially if you were immunized in another province or country.

For more general information about immunization go to ImmunizeAlberta.ca, Immunizations at myhealth.alberta.ca, or call Health Link.

Telephone

780-324-3750

Service Hours

Thursday: 9:00 am - 3:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Service provided to individuals age 18 years and older; who live, work or go to school in Alberta

Fees

This service is free of charge, for adults who live, work or go to school in Alberta.

Service hours

Additional clinic appointments available on the fourth Thursday of the month between 12:30pm and 7:30pm.

Multiple Languages

Yes
View more information...

Immunization - Infant and Preschool Services

Alberta Health Services provides routine immunization for infants and children across Alberta. Immunizations are free of charge for infants and children who live in Alberta.

Immunizations are recommended for infants starting at 2 months of age. Routinely recommended vaccines include: diphtheria, pertussis (whooping cough), tetanus, polio, Haemophilus influenza type b, hepatitis B, rotavirus, meningococcal, pneumococcal, measles, mumps, rubella, varicella (chickenpox), and influenza.

For the routine immunization schedule, go to immunizealberta.ca.

Additional vaccines may be needed depending on your child’s health conditions or other risk factors.

Immunization is effective. Other than providing safe drinking water, no other health intervention works as well as immunization to reduce disease and death rates. Immunization protects whole communities. The more people who are fully immunized in a community, the safer everyone is.

Immunization is safe. It is much safer to get immunized than to get the diseases that vaccines protect against.

For more information, and to book an appointment, call your nearest community/public health centre. If you are not sure where your nearest community/public health centre is, call Health Link at 811. Bring your child’s immunization record to the appointment, especially if your child was immunized in another province or country.

For more general information about immunization, go to immunizealberta.ca,Immunizations at myhealth.alberta.ca, or call Health Link at 811.

Telephone

780-324-3750

Service Hours

Thursday: 9:00 am - 3:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Ages: 2 months to 5 Years

Service hours

Additional clinic appointments available on the fourth Thursday of the month between 12:30pm and 7:30pm.

View more information...

Immunization - School Services

Each year, Alberta Health Services, Public Health reviews immunization records for students in grades 1, 6, and 9 to see what immunizations each student needs. A consent form is then sent home with an information sheet for each vaccine recommended for the student. No immunizations will be given in school without consent from a parent or legal guardian. Immunizations in this program include:

  • Grades 1, 6, and 9: Any routine childhood and school vaccines that may have been missed according to a review of the students immunization record on file
  • Grade 6: Hepatitis B (HBV) vaccine for students who have not already completed a hepatitis B immunization series and human papilloma virus (HPV) vaccine
  • Grade 9: diphtheria, tetanus, acellular pertussis (dTap) and meningococcal (Groups A, C, Y, W-135) conjugate vaccine

Telephone

780-324-3750

Service Hours

Thursday: 9:00 am - 3:30 pm.

Eligibility

Students in Grades 1, 6, and 9

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Indigenous Health Liaison Services

This program provides support and health information to healthcare providers, Indigenous patients / clients and their families through personal visits. Specifically, this includes:

  • case management
  • patient advocacy
  • cultural teaching
  • patient/client language interpretation
  • health literacy support
  • logistical support for discharge planning for Indigenous peoples

This service is available on-site in hospitals, public health centres and in the community. Upon request, staff can be present at hospital rounds, medical appointments and case conferences. This program will communicate with the healthcare team to ensure provision of culturally sensitive healthcare service.

Patient / client language interpretation service is also available upon request.

Patients and clients may also be asked about their healthcare experience to help ensure they receive the best possible healthcare.

Telephone

780-324-4236

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Clients can self refer or be referred by family or friends.

Eligibility

First Nations (Status and Non-Status), Métis, and Inuit peoples and their families.

Indigenous Wellness Core | 780-324-3750

Multiple Languages

Yes
View more information...

Indigenous Wellness Core

This program:

  • supports cultural awareness and sensitivity
  • help navigate patients through the healthcare system
  • referrals to addiction and mental health supports
  • monitors the health of the Indigenous population in northern Alberta

The program also:

  • helps Indigenous patients and families throughout their hospital stay
  • connects them to the health services and programs in their home communities
  • works within communities to create partnerships in areas of public health, prevention, promotion, and chronic disease management

Telephone

780-324-3750

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Laboratory Services | 780-324-4243

Service hours

Outpatient Collection site hours of operation:

Monday to Friday: 8:00 AM 3:30 PM

Closed Saturdays, Sundays and Statutory holidays.

 

Testing Laboratory hours of operation:

Monday to Friday: 7:45 AM - 4:00 PM

Wait Times

Yes
View more information...

Laboratory Services

For information on service restrictions or to book an appointment, visit APL Appointments & Booking.

Laboratory Services provides collection of blood and body fluids for tests ordered by your doctor or healthcare provider including a comprehensive range of routine and specialized lab testing and clinical consultations:

  • blood and body fluid sample collection
  • biochemistry and toxicology
  • electrocardiogram (ECG)
  • genetics and genomics
  • urinalysis
  • transfusion medicine
  • hematology
  • coagulation studies
  • microbiology
  • public health testing
  • serology
  • surgical pathology
  • cytopathology
  • autopsy pathology
  • student practicum training for medical lab technologists and medical lab assistants

Note: Some locations may not offer the full range of testing. To confirm availability of a specific test, contact the location.

Telephone

780-324-4243

Wait times

An estimated wait time will be provided at the time of appointment booking.

View more information...

Linen & Environmental Services

Cleans acute and continuing care facilities according to standards set by Alberta Health and Wellness and Alberta Health Services (AHS) infection control.

Services include:

  • waste management
  • managing outside contracts (e.g., door mats, windows, pest control)
  • managing cleaning contracts for leased space
  • providing linen services to north zone sites

Telephone

780-324-3730

Fees

Personal laundry fees in effect for long term care clients.

View more information...

Medical Device Reprocessing

Provides clean or sterilized items for use in patient care including:

  • personal care items
  • instruments
  • surgical drapes
  • respiratory and anaesthetic supplies
  • some dental and home care supplies

Telephone

780-324-3730

Service hours

Call for information; availability of dietitian appointments vary.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Nutrition Counselling - Adult and Pediatric

The majority of teaching is one-to-one, however, group sessions may be offered to promote enhanced learning of clients. Nutrition information and resources can be found on Alberta health Services’ Healthy Eating Starts Here and at MyHealth.Alberta.ca

Additional Services:

Telephone

780-538-7360

Service Hours

Monday: 8:30 am - 4:15 pm.
Tuesday: 8:30 am - 4:15 pm.
Wednesday: 8:30 am - 4:15 pm.
Thursday: 8:30 am - 4:15 pm.
Friday: 8:30 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Nutrition Counselling - Pediatric Weight Management | 780-401-BOOK (2665) (Central Access)

Wait Times

Yes

Multiple Languages

Yes
View more information...

Nutrition Counselling - Pediatric Weight Management

In the Outpatient Dietitian Counselling program, families work one-on-one with a registered dietitian (dietitian) trained in Pediatric Weight Management. The dietitian will help the family work on healthy eating and active living habits and set realistic goals that focus on creating a healthy lifestyle. Areas of focus include nutrition, physical activity, sedentary time and sleep.

The dietitian and the family’s healthcare provider work together to ensure the family is supported in achieving their health goals. They can also assist in connecting the family with other supports as needed, such as physical activity, mental health, and community services.

The program’s aim is to help families achieve a lifestyle that promotes healthy growth and development in their children.

For more information visit the Outpatient Dietitian Counselling website.

Telephone

780-401-BOOK (2665) (Central Access)

Service Hours

Monday: 8:00 am - 5:00 pm.
Tuesday: 8:00 am - 5:00 pm.
Wednesday: 8:00 am - 5:00 pm.
Thursday: 8:00 am - 5:00 pm.
Friday: 8:00 am - 5:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Available to children ages 2 to 17 years with a BMI above the 85th percentile.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Coverage provided from Peace River one day per week.

Multiple Languages

Yes
View more information...

Occupational Therapy Services

Offers occupational therapy to help people who have brain injuries, strokes, heart disorders, or serious injuries learn new ways to do their work, leisure, and day-to-day activities.

This service also:

  • works with Alberta Aids to Daily Living to provide approval for equipment and adaptive aids
  • helps with disability tax credit forms
  • approves applications for parking placards for people with disabilities

Telephone

780-324-3730

Service Hours

Tuesday: 9:15 am - 3:15 pm.
Wednesday: 9:15 am - 3:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Fees

Fees may apply for some services, call for more information.

View more information...

Oral Health - Programs and Services

This program offers:

  • Targeted School Services: Fluoride varnish applications, oral health assessments and referrals, sealant applications, classroom education, and resource provision. These services are targeted to schools identified with students at oral health risk. Services may vary across the North Zone.
  • Preschool Program: Fluoride varnish applications, oral health assessments and referrals for eligible children 12-35 months old. Services may vary across the North Zone.
  • Community Education: Education for health professionals, community leaders, parent groups and other community groups to promote oral health. Information on fluoride and private well water sampling to determine fluoride levels available. Services may vary across the North Zone.

Telephone

780-324-3750

Outpatient Endoscopy | 780-324-3730, 780-324-4207 (Referral Phone)

Referral Needed

Yes
View more information...

Outpatient Endoscopy

Service offers diagnostic procedures, including:

  • gastroscopy
  • colonoscopy
  • bronchoscopy
  • ERCP's
  • Felix sigmiodoscopy
  • hemorrhoid banding
  • cystoscopy / urology

Not all services are offered at all locations.

Telephone

780-324-3730, 780-324-4207 (Referral Phone)

Service Hours

Monday: 8:30 am - 3:30 pm.
Tuesday: 8:30 am - 3:30 pm.
Wednesday: 8:30 am - 3:30 pm.
Thursday: 8:30 am - 3:30 pm.
Friday: 8:30 am - 3:30 pm.

Referral Needed

Family doctor must refer to a surgeon. Surgeon's office books the procedure through Outpatient Department booking.

Patient Food Services | 780-324-4215

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Patient Food Services

Patient Food Services overarching objectives are to:

  • Offer quality food and food choice, to support Patient Centered Care
  • Work with the whole care team to ensure that Food Matters
  • Foster a positive meal experience that results in enjoyment of meals, as well as improved satisfaction and food intake that supports recovery
  • Provide menus that are based on “Canada’s Food Guide” and that are adaptable for therapeutic requirements
  • Offer appealing food that encourages eating for health
  • Provide meal service styles appropriate to the patient population (e.g. tray service, dining room service) and meal delivery systems that support safe high quality food served at appropriate temperatures to the correct patient / resident

PFS delivers more than 31,000 patient/resident meals each day within AHS facilities.

Telephone

780-324-4215

Service Hours

Sunday: 6:30 am - 6:30 pm.
Monday: 6:30 am - 6:30 pm.
Tuesday: 6:30 am - 6:30 pm.
Wednesday: 6:30 am - 6:30 pm.
Thursday: 6:30 am - 6:30 pm.
Friday: 6:30 am - 6:30 pm.
Saturday: 6:30 am - 6:30 pm.

Patient Information | 780 324-3730

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Patient Information

Services offered:

  • responding to patient location inquires
  • providing direction on a patients whereabouts

Telephone

780 324-3730

Service Hours

Sunday: 8:30 am - 8:15 pm.
Monday: 7:45 am - 8:15 pm.
Tuesday: 7:45 am - 8:15 pm.
Wednesday: 7:45 am - 8:15 pm.
Thursday: 7:45 am - 8:15 pm.
Friday: 7:45 am - 8:15 pm.
Saturday: 8:30 am - 8:15 pm.

Pharmacy Services | 780-324-4210

Referral Needed

Yes
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Pharmacy Services

Collaborates and interacts with healthcare service providers to provide clinical services and medications to patients in hospital and long-term care facilities.

Telephone

780-324-4210

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Referral Needed

a doctor's prescription is needed.

Physical Therapy Services | 780-324-3730

Service hours

Physiotherapist available Tuesday to Thursday. Physiotherapy Assistant available Monday, Thursday and Friday.

Wait Times

Yes

Multiple Languages

Yes
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Physical Therapy Services

Assesses people and uses exercises, ultrasound, laser, heat, mobilization, and acupuncture to treat health issues, including:

  • pain and arthritis
  • work-related and traumatic injuries
  • lung and heart conditions
  • cancer
  • stroke, spinal cord issues, and Parkinson’s Disease

Telephone

780-324-3730

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

Waiting period is dependent on resources available at site as well as triage priority.

An estimated wait time will be provided at the time of appointment booking.

Fees

Fees may apply.

Service hours

By Appointment

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Postpartum Depression Support

Supports women and families experiencing postpartum depression (PPD).

Telephone

780-324-3750

Prenatal Classes | 780-324-3750

Service hours

Classes offerred on an as needed basis.

Wait Times

Yes

Multiple Languages

Yes
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Prenatal Classes

Prenatal Information Sessions via Zoom once a month, information sessions are available through AHS public health.

Services include:

  • Grande Prairie QEII Hospital online tour
  • Whitecourt Healthcare Centre online tour
  • Prenatal classes
  • Prenatal breast feeding classes

Please be advised not all locations offer all services.

Prenatal Classes provide people with:

  • a chance to meet other people in the community expecting a baby
  • knowledge of what to expect during your labor and delivery
  • breathing and relaxation techniques
  • immunization and infant safety information
  • providing your support person with the skills to help with labor and delivery
  • increased breastfeeding knowledge
  • newborn and postpartum care
  • what resources are available for yourself and your newborn

Classes are taught in groups by a community health nurse. Classes may be in the evenings or on Saturdays.

Public Health Nurses and Regional Dietitians are available at Community Health Services to answer questions about your pregnancy, diet and childbirth plans.

For more information, visit the Prenatal website.

Prenatal Online Information

Hospital Information

Telephone

780-324-3750

Service language options

Languages other than English in which this service may be delivered.

Wait times

It is important to register early because class sizes are limited. The 2nd trimester is ideal for learning.

Registration | 780 324-3730

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Registration

Patient Registration

  • registers and pre-registers patients and collects demographic and financial information.
  • registers patients for inpatient admissions, ambulatory clinic appointment, and emergency department services

Telephone

780 324-3730

Service Hours

Sunday: 8:30 am - 4:45 pm.
Monday: 7:45 am - 8:15 pm.
Tuesday: 7:45 am - 8:15 pm.
Wednesday: 7:45 am - 8:15 pm.
Thursday: 7:45 am - 8:15 pm.
Friday: 7:45 am - 8:15 pm.
Saturday: 8:30 am - 4:45 pm.

Service hours

Please call for hours as they vary depending on the availability of the respiratory therapist.

Referral Needed

Yes

Wait Times

Yes
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Respiratory Therapy Clinic

Due to COVID-19, service times may vary. Call to confirm.

Services include:

  • home oxygen assessments
  • arterial blood gases (ABGs)
  • respiratory education (Asthma & COPD)
  • spirometry
  • tobacco cessation
  • artificial airway management
  • trach change
  • sputum induction

Telephone

780-832-4901

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Referral Needed

Physician Order Required for all but education, Tobacco Cessation.

Can be a physician order, or a respiratory Requisition form. Submitted via fax

Wait times

Waiting period can be 1 - 8 weeks

School Health Program | 780-324-4206

Multiple Languages

Yes
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School Health Program

Provides healthcare in schools.

Services include:

  • immunizations
  • education and consultations about contagious diseases

Telephone

780-324-4206

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Students in school.

Social Work | 780-324-3750

Referral Needed

Yes

Multiple Languages

Yes
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Social Work

Services may include:

  • refer and liaise with appropriate community and government agencies
  • collaborate with other healthcare providers (discharge planning, family conferences)
  • provide counselling and crisis intervention
  • provide information/education on important resources and legislation (e.g., Personal Directives, Guardianship, Trusteeship, Child Welfare and Protection for Persons in Care)

Telephone

780-324-3750

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

A doctor or other healthcare provider must send in a referral.

Switchboard | 780-324-3730

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Switchboard

These services include:

  • answering incoming telephone calls
  • transferring telephone calls and
  • giving out authorized telephone numbers

Telephone

780-324-3730

Service Hours

Sunday: 8:30 am - 4:45 pm.
Monday: 7:45 am - 8:15 pm.
Tuesday: 7:45 am - 8:15 pm.
Wednesday: 7:45 am - 8:15 pm.
Thursday: 7:45 am - 8:15 pm.
Friday: 7:45 am - 8:15 pm.
Saturday: 8:30 am - 4:45 pm.

Referral Needed

Yes

Multiple Languages

Yes
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Therapeutic Recreation Services

Due to COVID-19, service times may vary. Call to confirm.

Therapeutic recreation is important to a person's quality of life. With this in mind, this service:

  • uses recreation and leisure as the primary modality to improve, maintain or prevent decline of physicial, social, cognitive, and emotional health
  • interventions are enjoyable, meaningful, focused and based on individual preferences, values and strenghts
  • strives to remove barriers to recreation and leisure participation
  • enables clients to continue to pursue their recreational and leisure interests/activities
  • addresses social needs to help prevent isolation and loneliness
  • helps client adjust to a placement and changes in health

Telephone

780-324-3750

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Referrals can be received from family physicians, Home Care, or other Allied Health professionals.

Eligibility

Service is targeted primarily for residents residing in continuing care and acute care patients waiting placement. Also available on a consultative basis only for individuals in the communities who require this service due to medical reasons.

Travel Health Services | 780-324-3750

Service hours

Travel Services are offered on the 3rd Wednesday of the month 9am - 3:30pm.

Wait Times

Yes

Multiple Languages

Yes
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Travel Health Services

The Edmonton and Calgary clinics are currently closed.

If you are seeking immunization services, please contact a private travel health clinic, your doctor or local pharmacist.

If you are a post-secondary healthcare student seeking immunization and / or a tuberculin skin test for your healthcare training program, please contact your educational institution to confirm if provincially funded immunizations are available through this institution. Alternatively, you can contact a private travel health clinic, your doctor or local pharmacist to obtain immunizations for a fee.

Please note:ROUTINE CHILDHOOD IMMUNIZATIONcontinues to be offered through community health centres / public health offices, at this time. Please call your local community health centre/public health office, for information.

Telephone

780-324-3750

Service Hours

Monday: 8:15 am - 4:30 pm.
Tuesday: 8:15 am - 4:30 pm.
Wednesday: 8:15 am - 4:30 pm.
Thursday: 8:15 am - 4:30 pm.
Friday: 8:15 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

Wait times vary for an appointment.

Fees

There are fees associated with Travel Services and may range from an average of $48.00 to $200.00 per person.

Tuberculosis Testing | 780-324-3750

Wait Times

Yes

Multiple Languages

Yes
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Tuberculosis Testing

Offers free tuberculosis (TB) skin testing to eligible Albertans. The Mantoux skin test is not recommended to diagnose TB.

Testing is done at public health centres throughout the province:

If you are not eligible for free testing but still need to be tested there will be a charge for the test.

For travel or work related TB testing contact the Travel Health Services in your area. With the exception of Edmonton, you would contact the Immunization Business Unit to have school or work-related TB skin testing done.

Telephone

780-324-3750

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Eligibility includes:

  • recent contact with known TB cases
  • people with medical conditions/therapies that increase risk of progressing from latent tuberculosis infection (LTBI) to active TB (HIV/AIDS, transplantation, on dialysis for chronic renal failure, silicosis, cancer of the head and neck, being treated with immunosuppressive drugs)
  • all refugees less than age 50 who are from a country where TB is common AND who have immigrated here in the last 2 years
  • foreign-born children up to and including age 14 who have lived in a country where TB is common AND who have immigrated here within the past 2 years

Wait times

Wait times vary.

Fees

There is a charge for anyone not meeting the eligibility criteria.

Volunteer Resources | 780-324-4219 , 780-538-7341 Grande Prairie , 780-618-3418 Peace River

Multiple Languages

Yes
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Volunteer Resources

Our volunteer roles share a commitment to improving the quality of the patient and family experience.

Volunteers are:

  • way-finders who help guide patients and families around our busy facilities,
  • friendly visitors who spend time with our socially isolated patients,
  • patient and family advisors who provide input and direction to AHS on numerous committees,
  • supporters of our volunteer retail operations - where the proceeds are returned to AHS to provide patient care and comfort.

For general information about volunteering with AHS please visit our website.

Telephone

780-324-4219 , 780-538-7341 Grande Prairie , 780-618-3418 Peace River

Service language options

Languages other than English in which this service may be delivered.

Well Baby Clinic | 780-324-4206

Wait Times

Yes

Multiple Languages

Yes
View more information...

Well Baby Clinic

Provides immunizations for babies and young children.

Services include information about:

  • breastfeeding
  • normal sleep patterns
  • child growth and development
  • nutrition
  • child safety

New mothers are also offered postpartum depression screening.

For more information please visitImmunize Alberta.

Telephone

780-324-4206

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

14 Days