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 General Information

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 Other services

Service hours

Day to be established at the time of contact with clinician.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Addiction and Mental Health - Addiction Counselling

Provides counselling programs for people with substance use or gambling problems. Topics and programs may include:

  • individual counselling
  • group counselling
  • recovery management
  • education

Telephone

780-581-8000

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Adolescents and adults

Wait times

An estimated wait time will be provided at the time of appointment booking.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Addiction and Mental Health Drop in Counselling

Individuals can drop-in for a single counselling session when needed for support with an addiction and / or mental health concern.

Telephone

780-581-8000

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of drop in.

Service hours

Closed from 12:00 PM to 1:00 PM for Lunch.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Adult Addiction and Mental Health Services - Assertive Outreach

Provide services to individuals with significant impairments of functioning due to severe and/or persistent mental illness,often affecting their daily functioning; difficulty accepting and maintaining treatment; lack of personal support systems; and may have coexisting issues related to substance abuse and/or justice involvement. Individuals must be willing to participate in the community or be clients leagally aligned to services through such programs as Community Treatment Orders.
Services Include:

  • Medication/Psychiatric Support; administer, assess, monitor prescribed medications
  • Teaching/education and prevention and promotion strategies for recovery focused care
  • Advocate in referral to doctor and/or psychiatrist
  • Support transportation for essential appointments
  • Support social, cultural, spiritual, and personal meaningful activities for quality of life improvement
  • Liaise with employment, finance and housing supports
  • Provide support in activities of daily living; meal planning, grocery shopping
  • Supportive counselling; crisis resolution, problem solving; social skills, coping skills' promote independence

Telephone

780-581-8000

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Adults 18-64 years old with severe and/or persistent symptoms of a diagnosed mental illness.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Clients must be triaged by the Assertive Outreach nurse prior to acceptance for services

Service hours

Closed from 12:00 PM - 1:00 PM for lunch.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Adult Community Services, Addiction & Mental Health

Services offered: assessment, individual psychotherapy, option to attend groups in some locations. Concurrent treatment is available with an addiction counselor if appropriate. Crisis Services are available through the local emergency department or by calling 911.

Telephone

780-581-8000

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

18 years and older

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Closed 12:00 PM to 1:00 PM for Lunch.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Child, Youth, and Family Mental Health Therapy

Services offered: assessment, individual psychotherapy, option to attend groups in some locations. Concurrent treatment is available with an addiction counselor if appropriate. Crisis Services are available through the local emergency department or by calling 911.

Telephone

780-581-8000

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Call the ACCESS Addiction and Mental Health line to complete an intake assessment, please note that eligibility for services will be determined through this intake screen. Children and youth addiction and mental health serves clients between the ages of 5 and 17 years of age.

Wait times

An estimated wait time will be provided at the time of appointment booking

Community Health Centres | 780-853-5270

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Community Health Centres

Provide people with information to make healthy choices, and opportunities to learn from and support each other to improve their quality of life. Community - based health programs can be accessed through any Community Health Centre (public health site).

Community based health programs work in the community to protect, promote, prevent, rehabilitate, support, and treat. The following services are available directly or through referral by contacting any Community Health Centre in the Central Zone:

  • clinics and Immunization
  • environmental public health
  • immunization clinics including influenza and international travel
  • ostomy clinics
  • mobility clinics such as walkers
  • education, consultation & counselling
  • genetics counselling
  • seniors' support and counselling
  • mental health counselling
  • nutrition consultation
  • breastfeeding counselling
  • oral health consultation
  • school programs for health promotion
  • sexual health consultation
  • food safe, water analysis
  • asthma education
  • tobacco reduction
  • injury prevention
  • addiction services - information, prevention and treatment
  • oral health services
  • early intervention program services

Support and Allied Health services include:

  • public health inspections
  • public health nursing and home care services
  • pediatric rehabilitation and outreach services (e.g. occupational therapy, physical therapy, speech language pathology, audiology services)
  • palliative care
  • follow up and support for moms and early discharged newborns
  • continuing care placement coordination
  • home IV therapy
  • communicable disease control
  • Alberta Aids to Daily Living
  • respiratory services
  • hospital discharge planning
  • healthy communities facilitation

Telephone

780-853-5270

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Referrals are required for some programs. Clients should call the local Community Health Centre (Public Health site) for details.

Eligibility

Varies, depending on service required.

Wait times

Waiting time varies depending on service required.

Fees

There are fees for some of the health services offered and clients are advised of fees when calling the Community Health Centre (Public Health site).



Fee Reductions

Fee reductions offered for some services, depending on the program/service.

Multiple Languages

Yes
View more information...

Diabetic Nephropathy Prevention Clinics - Alberta Kidney Care - North

This service:

  • assesses people with diabetes to help prevent or delay diabetic nephropathy
  • teaches about diabetic nephropathy
  • provides information about managing diabetes, hypertension, and cholesterol

Telephone

780-853-8768, 780-853-8769

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Early Childhood Intervention Program | 306-825-5911 (Midwest Family Connections - contract ECIP for Vermilion & Kitscoty), 780-853-5270

Multiple Languages

Yes
View more information...

Early Childhood Intervention Program

The program offers:

  • information about development, behavior, play and parenting
  • connections to community resources and services
  • support to your family setting goals and planning for the future
  • collaboration with your child’s health team
  • services that are provided in various ways; in your home, in the community, virtual appointments or phone consultations

Telephone

306-825-5911 (Midwest Family Connections - contract ECIP for Vermilion & Kitscoty), 780-853-5270

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Children between 0-5 years old are eligible if:

  • you live within the Central Zone
  • you are wondering if your child is meeting developmental milestones
  • your child is experiencing or is at increased risk for developmental delays
  • the most appropriate service based on your child and family’s needs

Service hours

Available by appointment only.

Multiple Languages

Yes
View more information...

Early Hearing Detection and Intervention (EHDI) Program - Community Screening

Your baby will be referred to Community Hearing Screening if:

  • your baby is discharged from hospital or birth centre before hearing screening can take place
  • your baby is born at a hospital or birth centre that does not offer hearing screening
  • your baby is not born in a hospital or birth centre

A community screening site will call and offer a hearing screening appointment for your baby soon after their birth.

The results of your baby's hearing screening and any follow up needed will be shared with you.

Hearing screening is the best way to find out if your baby has hearing loss.

Hearing screening is quick, safe, and will not hurt your baby. Your baby's hearing is important for many areas of child and brain development. Hearing loss can delay your child's speech, learning and social skills.

For more information, visit our website.

Service Hours

Monday: 9:00 am - 5:00 pm.
Tuesday: 9:00 am - 5:00 pm.
Wednesday: 9:00 am - 5:00 pm.
Thursday: 9:00 am - 5:00 pm.
Friday: 9:00 am - 5:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

All babies born or living in Alberta are offered screening for permanent hearing loss within 90 days of birth. It's best to have your baby's hearing screened before they are 1 month old. Newborn hearing screening is free. Additional eligibility requirements are based on your baby's age and health status. If your baby is born with bilateral aural atresia or presents with meningitis, they will be referred to Audiology Services for a diagnostic ABR assessment.

Service hours

Pick-up Details:
Monday - Friday 8:00 AM - 4:30 PM

 

Drop-off Days:
Tuesday

Before 2:30 PM

Collect sample after 10:00 AM

Multiple Languages

Yes
View more information...

Environmental Public Health - Water Sample Bottle Pick-up and Drop-off

Drinking water, beaches and swimming pool water can be tested. Chemical water sampling testing is available and looks for common chemicals and trace metals found in water. Bacteria water sampling tests water samples for indicator bacteria to ensure water is safe.

For additional information,

Telephone

780-853-5270

Service language options

Languages other than English in which this service may be delivered.

Home Care | 1-855-371-4122 (Continuing Care Access Line), 780-853-5270

Service hours

Home Care service at this location offers consistent 7 days a week intake service.

Multiple Languages

Yes
View more information...

Home Care

Helps people of all ages who live at home and need medical support, which may include:

  • care after surgery
  • short-term and long-term care
  • palliative and end-of-life care
  • respite services
  • equipment for short-term loans

An AHS case manager and Registered Nurse meet with clients and help decide which services they need. This service also assesses applications for long-term care, supportive living, and facility respite care.

The Continuing Care Access Line toll free number (1-855-371-4122) is available for new patients and their family to call if they have questions or inquiries about accessing Home Care services in their community (during and after regular business hours).

Telephone

1-855-371-4122 (Continuing Care Access Line), 780-853-5270

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Multiple Languages

Yes
View more information...

Immunization - Adult Services

This service provides routine immunization for adults. Suggested immunizations:

  • a booster dose of diphtheria, tetanus, and pertussis (whooping cough)(dTap) every 10 years
  • dTap vaccine for pregnant women every time they are pregnant
  • Hepatitis B vaccine (HBV) for unprotected adults born in 1981 or later. Some adults born before 1981 may need this vaccine if they are at risk for hepatitis B (e.g. health problems, type of work, lifestyle, contact with the virus)
  • Human papillomavirus (HPV) vaccine for adults up to and including age 26 years who did not get it in school.
  • Measles, Mumps, Rubella (MMR) vaccine for adults whose immunization records do not show the recommended number of doses of measles, mumps, or rubella vaccine.
  • Chickenpox vaccine for unprotected adults
  • annual influenza vaccine
  • pneumococcal vaccine for all adults 65 years of age and older and adults with certain health problems

To find out which vaccines are recommended for you and to book an appointment for immunization, call your nearest community / public health centre. If you are not sure where your nearest community / public health centre is, you can call Health Link at 811. Bring any immunization records you have to the appointment, especially if you were immunized in another province or country.

For more general information about immunization go to ImmunizeAlberta.ca, Immunizations at myhealth.alberta.ca, or call Health Link.

Telephone

780-853-5270

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Ages: 18+ years

Multiple Languages

Yes
View more information...

Immunization - Infant and Preschool Services

Alberta Health Services provides routine immunization for infants and children across Alberta. Immunizations are free of charge for infants and children who live in Alberta.
Immunizations are recommended for infants starting at 2 months of age. Routinely recommended vaccines include: diphtheria, pertussis (whooping cough), tetanus, polio, Haemophilus influenzae type b, hepatitis B, rotavirus, meningococcal, pneumococcal, measles, mumps, rubella, varicella (chickenpox), and influenza.

For the routine immunization schedule, go to immunizealberta.ca.

Additional vaccines may be needed depending on your child’s health conditions or other risk factors.

Immunization is effective. Other than providing safe drinking water, no other health intervention works as well as immunization to reduce disease and death rates. Immunization protects whole communities. The more people who are fully immunized in a community, the safer everyone is.

Immunization is safe. It is much safer to get immunized than to get the diseases that vaccines protect against.

For more information, and to book an appointment, call your nearest community/public health centre. If you are not sure where your nearest community/public health centre is, call Health Link at 811. Bring your child’s immunization record to the appointment, especially if your child was immunized in another province or country.

For more general information about immunization, go to immunizealberta.ca,Immunizations at myhealth.alberta.ca, or call Health Link at 811.

Telephone

780-853-5270

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Ages: 2 months to 5 Years

View more information...

Immunization - School Services

Each year, Alberta Health Services, Public Health reviews immunization records for students in grades 1, 6, and 9 to see what immunizations each student needs. A consent form is then sent home with an information sheet for each vaccine recommended for the student. No immunizations will be given in school without consent from a parent or legal guardian. Immunizations in this program include:

  • Grades 1, 6, and 9: Any routine childhood and school vaccines that may have been missed according to a review of the students immunization record on file
  • Grade 6: Hepatitis B (HBV) vaccine for students who have not already completed a hepatitis B immunization series and human papillomavirus (HPV) vaccine
  • Grade 9: diphtheria, tetanus, acellular pertussis (dTap) and meningococcal (Groups A, C, Y, W-135) conjugate vaccine

Telephone

780-853-5270

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Eligibility

Students in Grades 1, 6, and 9

Move Your Mood | 780-581-8000

Service hours

Clients must be referred to get the scheduled program dates and times.

Wait Times

Yes
View more information...

Move Your Mood

Move Your Mood (MYM) is a research-based program that promotes physical activity and healthy lifestyle practices to improve the mental and physical well-being of participants. The MYM program provides opportunities for participants to experience how to move their bodies, fuel their bodies, practice mindfulness, and build positive coping strategies. Evidence from the MYM research study indicates that a physical activity program must be at least 8 weeks to see change in mental well-being. The goal is that participants have fun in the program, gain confidence and competence to be active and healthy for life.

The original Child and Youth program

The program aims to allow youth to experience a variety of fun ways to move and be healthy in their own community. We partner with many local agencies to run the program to expose youth to fun activities they can continue in the future. Check the service listing for the location closest to you for dates, times, and contact information.

Postpartum Program in person and virtual

This free, referral-based program also runs in eight-week intervals for moms who are at least 6 week’s postpartum and with babies under 1 year of age. The program typically takes place at a local Recreation Centre engaging women in different forms of exercise such as; strollercize, yoga, pilates and strength training. The program also incorporates the five core components of MYM with guest speakers that help develop skills in positive coping, mindfulness, relationship building, healthy eating and building assets in their children. During the COVID-19 program has been adapted to a virtual format over Zoom . Our goal is to reopen the live 8 week sessions but also continue to offer the virtual program for Mom’s across Central Alberta at least once per year. Contact us, if your are interested in becoming involved in a targeted program.

Family Challenge

The Family MYM Challenge is an opportunity for families to try different ways to be healthy together and create positive connections. The challenge provides different ideas on how families can move together, cook and eat together, practice mindfulness and build positive coping strategies, as well as learn about the 40 developmental assets to help their kids grow up great. The challenge was offered virtually during the pandemic and will move forward with both individual community challenges and an opportunity for all Central Alberta families to join.

School Challenge

The school challenge runs during Mental Health Awareness week in May. The challenge encourages all schools K-12 across Central Zone to take part. The goal is to increase awareness on the importance of mental health and how to improve mental health through healthy lifestyles practices. The school is encouraged to have the students read daily messages to the entire school and share one way to be incorporate a healthy choice each day. Students can use the ideas provided or get creative and make their own.

Community

The MYM program also aims at being involved in the community to help share the MYM message with other programs and projects that link the benefits of physical activity and healthy lifestyles to mental health. This includes community presentations, displays and projects like; Move Your Mood School Fun Run, Community Better ParticipACTION challenge, and the spray painted games for families to be active in local parks.

Training for Communities

The AHS Prevention & Promotion Central Zone team works within their identified communities to establish partners that want to assist in the delivery of Move Your Mood programs. The team works with the community partner to provide training, planning and implementation of the program.

Telephone

780-581-8000

Eligibility

Services target to children / youth between the ages of 10-17 and Post-Partum mothers that will benefit from a healthy lifestyle program and want to learn how to apply positive coping strategies to improve their mental and physical well-being.

Wait times

An estimated wait time on dependant on program start dates that are scheduled throughout the year.

Occupational Therapy - Children's Rehabilitation Services | 1-855-414-5272 (Coordinated Intake), 780-853-5270

Wait Times

Yes

Multiple Languages

Yes
View more information...

Occupational Therapy - Children's Rehabilitation Services

Services support the development of children and youth to participate in meaningful activities of daily life at home and in the community. We want to understand what's important to your child and family. Services are goal-driven; starting and continuing services is based on having functional reasons / goals for rehabilitation. Therapists will work with parents to provide the tools and strategies to apply in the context of their home and life. Therapy may look like 'play', depending on your child's age. We will work together so you and your child are supported to move to the next developmental stage or between providers and services. Services may be provided in groups or one to one by phone, Zoom and / or in-person sessions.

Birth-18 Years

  • acute change in function
  • eating, feeding and swallowing
  • mobility and positioning
  • splinting, orthosis, serial casting

Early Years (birth-5 Years)

  • torticollis
  • head shape
  • occupational participation in self-care, productivity, leisure
  • movement, mobility and motor skills
  • Augmentative and Alternative Communication (AAC)

Child & Youth Years (5-18 Years) (see eligibility criteria for more details)

  • occupational participation in self-care, productivity, leisure
  • movement, mobility and motor skills
  • Augmentative and Alternative Communication (AAC)

Telephone

1-855-414-5272 (Coordinated Intake), 780-853-5270

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Occupational Therapists are able to access interpreters / translators by telephone to assist in managing any language barrier concerns.

Eligibility

Eligibility requires new functional need and significant change in status for Occupational Participation and Movement, Mobility & Motor Skills for children in the Child and Youth Years. **AHS provides an AAC Episode of care for children and youth transitioning care to primary care providers. Children and youth may not be eligible for some services if the need is supported by an alternate publicly funded program.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Occupational Therapy - Outpatients / Community

Provides services such as:

  • assessment
  • evaluation
  • learn to live with a disability
  • manage a chronic disease
  • with end-of-life care
  • rehabilitation
  • treatment
  • education
  • health promotion

Services are available at outpatient hospital clinics, community health centres, patient’s homes and continuing care / long term care centres.

Note: Services may vary by community – please call for more information.

Telephone

780-853-5270

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Oral Health Program | 780-853-5270

Service hours

Closed from 12:00 PM to 1:00 PM for Lunch.  Hours of operation stated are for Reception for information on service delivery and if appropriate to make an appointment.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Oral Health Program

The standard services offered are:

  • Fluoride Varnish Program for School Children
  • Fluoride Varnish Program for Preschool Children
  • Dental Sealant Program for School Children
  • Information, education and health promotion to increase Albertans’ ability to maintain and improve their family’s oral health

The DOoR program at Red Deer Johnstone Crossing Community Health Centre provides:

  • urgent dental treatment for children with visible tooth decay, pain, broken teeth and signs of infection.

NEW Interactive Fluoride Protection for Toddlers Tool

Telephone

780-853-5270

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Services targeted to:

  1. Fluoride Varnish Program for School Children: Kindergarten, Grade One and Two from selected schools
  2. Fluoride Varnish Program for Preschool Children 12 – 35 month-old are eligible upon meeting specific criteria.
  3. Dental Sealant Program for School Children: Grade One and Two from selected schools.

Wait times

Based on time and availability.

Palliative Care | 780-853-5270

Service hours

Phone during hours of operation for information on service delivery.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Palliative Care

Supports people and their families during the dying process and at the end of life. Services are offered in different places, including at home, in health centres, and in continuing care centres.

Services include:

  • assessing and dealing with symptoms
  • giving end-of-life care options
  • planning care at home
  • offering counselling and support
  • helping people access care and resources outside the area

Telephone

780-853-5270

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Must be diagnosed with a life-limiting illness. This includes end-stage chronic disease.

Wait times

Waiting times vary depending on the urgency of need at the time of referral.

Physiotherapy - Children's Rehabilitation Services | 1-855-414-5272 (Coordinated Intake), 780-853-5270

Wait Times

Yes

Multiple Languages

Yes
View more information...

Physiotherapy - Children's Rehabilitation Services

Services support the development of children and youth to participate in meaningful activities of daily life at home and in the community. We want to understand what's important to your child and family. Services are goal-driven; starting and continuing services is based on having functional reasons / goals for rehabilitation. Therapists will work with parents to provide the tools and strategies to apply in the context of their home and life. Therapy may look like 'play', depending on your child's age. We will work together so you and your child are supported to move to the next developmental stage or between providers and services. Services may be provided in groups or one to one by phone, Zoom and/or in-person sessions.

Birth-18 Years

  • acute change in function
  • mobility and positioning
  • splinting, orthosis, serial casting

Early Years (birth-5 Years)

  • torticollis
  • head shape
  • movement, mobility and motor skills

Child & Youth Years (5-18 Years) (see eligibility criteria for more details)

  • movement, mobility and motor skills

Telephone

1-855-414-5272 (Coordinated Intake), 780-853-5270

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Physiotherapists are able to access interpreters / translators by telephone to assist in managing any language barrier concerns.

Eligibility

Eligibility requires new functional need and significant change in status for movement, mobility & motor skills for children in the child and youth years.

Children and youth may not be eligible for some services if the need is supported by an alternate publicly funded program.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Physiotherapy - Outpatients / Community

Rehabilitation service for patients who have recently been discharged from hospital or are recovering from surgery.

Provides services such as:

  • assessment
  • consultation
  • evaluation
  • treatment
  • rehabilitation
  • education
  • health promotion

Services are available at outpatient hospital clinics, community health centres, patient’s homes and continuing care / long term care centres.

Note: Services may vary by community – please call for more information.

Telephone

780-853-5270

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

Estimated wait time provided at time of referral

Fees

Client will be informed if there is a charge for equipment, supplies, or education resource.

Service hours

Closed from 12:00 PM to 1:00 PM for lunch. Hours of operation stated are for Reception for information on service delivery and if appropriate to make an appointment.

Multiple Languages

Yes
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Preschool Oral Health Services

Fluoride varnish helps protect your child's teeth from tooth decay (cavities). It slows down decay already started.

Your child needs four fluoride varnish visits, six months apart, to best protect their teeth. Fluoride varnish is painted on your child's teeth. It takes less than one minute to apply. You can hold your child during the visit.

You can also ask any questions you may have about protecting your child's teeth.

If your child is diagnosed with asthma by a doctor, bring their quick reliever medication to the appointment. If your child feels anxious with dental visits it may trigger asthma symptoms.

This provincial prevention service is available across Alberta.

For more information and eligibility, visit our website: Preschool Oral Health Services

Telephone

780-853-5270

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Low German interpretation is available in South and Central Zones.

Eligibility

Children between 12 and 35 months (1 and 2 years) old are eligible to start the program. For more information and eligibility, visit our website:Preschool Oral Health Services

Note: For Calgary and area, eligibility is also based on family income.

Wait Times

Yes

Multiple Languages

Yes
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Public Health Breast Pumps

Breast pumps are available for short term loan at Community Health Centres. Contact your local Community Health Centre for details.

Telephone

780-853-5270

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Priority is given to mothers with babies with health concerns and / or have difficulty breastfeeding.

Wait times

Wait time varies depending on availability of breast pumps.

Fees

There is a minimal fee for the breast pump kit for use with a breast pump.



Fee Reductions

The fee for a breast pump kit may be waived

Public Health Breastfeeding Support Services | 780-853-5270, 811 (Health Link)

Multiple Languages

Yes
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Public Health Breastfeeding Support Services

Public Health offers breastfeeding support and education through prenatal education, telephone counseling and in-person contacts. Public Health Nurses respond to questions and concerns about infant feeding.

After the birth of a baby, a Public Health Nurse contacts the family to inquire about how their baby is feeding; and to offer information, support and services.

Services may include assessment and support primarily from a public health nurse who may or may not be an International Board Certified Lactation Consultant. Parents will be informed of the option for support from a local lactation or general parent support group where available.

Telephone

780-853-5270, 811 (Health Link)

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Public Health Nursing | 780-853-5270

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Public Health Nursing

The four areas that are covered by public health nurses include:

  • maternal, child and family health
  • communicable disease control
  • school health
  • health promotion

Telephone

780-853-5270

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Fees

There are fees for prenatal and postnatal classes.



Fee Reductions

Fees may be different for prenatal education if you qualify as a low-income family. Call for more information.

Service hours

Individual service may be available during the above hours of operation.

Mother Baby Drop In hours Thursdays (regular business days only) 2:30 PM to 4:00 PM.

Multiple Languages

Yes
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Public Health Parent and Baby Drop In Services

Contact your local Community Health Centre for service options or to speak with a public health nurse. Information provided may include:

  • breastfeeding and infant feeding
  • healthy eating
  • parenting
  • growth and development
  • injury prevention
  • diseases and immunizations

Information and support may be offered in one-to-one, and/or group sessions so parents can connect with other parents and caregivers.

Telephone

780-853-5270

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Multiple Languages

Yes
View more information...

Public Health Postnatal Services

Services are offered to parents who:

  • have been discharged with their baby
  • have been discharged while their baby is still in the hospital
  • are adopting
  • have chosen adoption for their baby
  • had a stillborn baby
  • are dealing with loss due to a neonatal (newborn) death

Public health nurses contact families within 48 hours after discharge from the hospital. Services are offered according to the situation and discussion with the family and may include health assessments of the newborn, mother and family; information about what to expect and when to seek medical attention; feeding support and referrals to community services.

Telephone

780-853-5270

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Parent who delivered a baby and / or experienced perinatal loss.

Parent(s) with babies from birth to 2 months.

Service hours

Closed 12:00 PM to 1:00 PM for Lunch.  Hours of operation stated are for Reception for information on service delivery and if appropriate to make an appointment.

View more information...

School Oral Health Services

Services are offered to eligible schools and may include:

  • fluoride varnish, provided to kindergarten, Grade 1 and Grade 2
  • dental sealants, provided to Grade 1 and Grade 2

A child diagnosed with asthma must have their short acting asthma reliever medication with them to receive service.

Telephone

780-853-5270

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Eligibility

AHS (Alberta Health Services) health zones partner with schools in low income neighborhoods to provide preventive dental services at school.

Service hours

Closed 12 PM to 1 PM for Lunch.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Seniors Mental Health Program Community Services, Seniors Outreach Nurses

Offers services to seniors by ruling out physiological factors, and provide care planning / behavior management strategies to clients in facility and in their homes. We assess for a variety of mental health concerns including:

  • psychosis
  • mood related concerns
  • cognitive impairment
  • anxiety etc.
  • act as a liaison between CCMHBI to assist with admissions and attain psychiatric medication recommendations.
  • act as a liaison between community partners such as homecare, family physicians, CCC’s and other community supports to ensure clients have the appropriate supports in place.

We are typically a one-time consult, although will provide follow up in more complex situations. It is important to note that we do not provide therapy, or medication administration.

Telephone

780-581-8000

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Generally for people 65 years and older.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Closed from 12:00 PM to 1:00 PM for Lunch

The above hours of operation are for Sexual Health information, education and consulting. 

Clinical services are only available at Red Deer 49th St. Community Health Centre. 

Multiple Languages

Yes
View more information...

Sexual Health Program - Education and Consultation

Education and consultation services may include:

  • Direct education and or supports to school staff and students
  • Teacher in service and one-to-one support for grade 4 to 12 teachers to increase knowledge and comfort while teaching human sexuality.
  • resource lending (e.g., DVDs, puberty kits )
  • sexuality education programs for parents, youth, schools, service associations, health professionals, or community groups
  • one-to-one sexual health consultation

Special projects are developed based on program goals and community requests and needs.

Telephone

780-853-5270

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Social Work | 780-853-5270

Multiple Languages

Yes
View more information...

Social Work

Services may include:

  • Conduct assessments and develop interventions to alleviate social and personal problems
  • Identify needs and gaps and connect patients with community supports and resources
  • Empower clients to cope and problem solve during or after injury, disease or illness
  • Assist patients and families to navigate the healthcare system and address legal and financial issues impacting care
  • Provide information/education on important resources and legislation (e.g., power of attorney, guardianship, child welfare, and Protection for Persons in Care)
  • Provide support and resources to promote physical and mental wellbeing while also addressing social needs

Telephone

780-853-5270

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

referral not necessary, but must already be part of the department covered by the designated social worker.

Speech Language Pathology - Children's Rehabilitation Services | 1-855-414-5272 (Coordinated Intake), 780-853-5270

Wait Times

Yes

Multiple Languages

Yes
View more information...

Speech Language Pathology - Children's Rehabilitation Services

Services support the development of children and youth to participate in meaningful activities of daily life at home and in the community. We want to understand what's important to your child and family. Services are goal-driven; starting and continuing services is based on having functional reasons / goals for rehabilitation. Therapists will work with parents to provide the tools and strategies to apply in the context of their home and life. Therapy may look like 'play', depending on your child's age. We will work together so you and your child are supported to move to the next developmental stage or between providers and services. Services may be provided in groups or one to one by phone, Zoom and / or in-person sessions.

Birth-18 Years

  • acute change in function
  • speech sound delays and disorders
  • fluency
  • eating, feeding and swallowing
  • voice and resonance early years (birth-5 years)
  • communication intervention for children with permanent hearing loss

Birth-6 Years

  • receptive and expressive language delay or disorder
  • Augmentative and Alternative Communication (AAC)

Child & Youth Years (5-18 Years) (see eligibility criteria for more details)

  • **Augmentative and Alternative Communication (AAC)

Telephone

1-855-414-5272 (Coordinated Intake), 780-853-5270

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

**AHS provides an AAC Episode of care for children and youth transitioning care to primary care providers. Children and youth may not be eligible for some services if the need is supported by an alternate publicly funded program.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Fees

Parent/guardian will be told if there may be a charge for equipment, supplies, or education resources.



Fee Reductions

Speech language pathologist can assist with exploring options to reduce the cost of equipment, supplies or resources as appropriate.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Speech Language Pathology - Outpatients / Community

This service provides assessment and treatment for:

  • communication
  • rehabilitation
  • fluency and swallowing disorders
  • neurological / degenerative diseases such as ALS (Lou Gehrig's disease)
  • make sounds correctly / reduce stuttering
  • thinking skills (like memory, problem solving, and verbal reasoning)

Services are available at outpatient hospital clinics, community health centres, patient's homes and continuing care / long term care centres.

Note: Services may vary by community - please call for more information.

Telephone

780-853-5270

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Hours of operation for program information.

Referral Needed

Yes

Wait Times

Yes
View more information...

Transition Services Continuing Care Counsellors and Social Workers

Helps people in all areas of health care, their families, and caregivers by providing:

  • short-term counselling to help manage change
  • grief counselling
  • in home visits
  • referrals to other specialized services or resources
  • support groups for caregivers (in some areas)
  • information on housing options, advance care planning, and end-of-life planning
  • referrals to other healthcare providers and agencies, as needed
  • cognitive assessments

Service is offered in people's homes, at lodges, hospitals, continuing care centres and supportive living residences.

Telephone

780-853-5270

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Referral Needed

acute care, home care or long term care and suportive living programs referral is required.

Wait times

14 Days

1 to 14 days

Tuberculosis Testing | 780-853-5270

Wait Times

Yes

Multiple Languages

Yes
View more information...

Tuberculosis Testing

Offers free tuberculosis (TB) skin testing to eligible Albertans. The Mantoux skin test is not recommended to diagnose TB.

Testing is done at public health centres throughout the province:

If you are not eligible for free testing but still need to be tested there will be a charge for the test.

For travel or work related TB testing contact the Travel Health Services in your area.

Telephone

780-853-5270

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Eligibility includes:

  • recent contact with known TB cases
  • people with medical conditions/therapies that increase risk of progressing from latent tuberculosis infection (LTBI) to active TB (HIV/AIDS, transplantation, on dialysis for chronic renal failure, silicosis, cancer of the head and neck, being treated with immunosuppressive drugs)
  • all refugees less than age 50 who are from a country where TB is common AND who have immigrated here in the last 2 years
  • foreign-born children up to and including age 14 who have lived in a country where TB is common AND who have immigrated here within the past 2 years

Wait times

Wait times vary.

Fees

There is a charge for anyone not meeting the eligibility criteria.

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