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 General Information

Preschool Oral Health Services at Rocky Mountain House Health Centre

Protect your child's teeth with free fluoride varnish. Start your child's visits early between 12 and 35 months (1 and 2 years) old.

Eligibility

Children between 12 and 35 months (1 and 2 years) old are eligible to start the program. For more information and eligibility, visit our website Preschool Oral Health Services

Note: For Calgary and area, eligibility is also based on family income.

How to access this service

Healthcare providers should consult the Alberta Referral Directory for service referral information.

Language

Low German interpretation is available in South and Central Zones.

Accessibility

Wheel chair access available.

Ambulance Bay

Service hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Closed from 12:00 PM to 1:00 PM for lunch.

Hours of operation stated are for reception for information on service delivery and if appropriate to make an appointment.

Address

5016 52 Avenue
Rocky Mountain House Alberta
T4T 1T2

Telephone

403-845-3030

Fax

403-845-4975

Website

Getting there

Wayfinding information not currently available.

 Other services

Wait Times

Yes

Multiple Languages

Yes
View more information...

Addiction and Mental Health - Addiction Counselling

Provides counselling programs for people with substance use or gambling problems. Topics and programs may include:

  • individual counselling
  • group counselling
  • recovery management
  • education

Telephone

403-844-5235

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Adolescents and adults

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Addiction and Mental Health - Domestic Abuse Response Team

Domestic violence can take many forms, including verbal, physical, sexual, psycological, emotional, spiritual, and the violation of rights which can happen in any relationship based on intamcay, dependency, or trust. The Domestic Abuse Response Team (DART) offers specialized support to patients of all genders who are experiencing any form of domestic violence. Individuals do not have to be in a crisis to access the DART response, and can request a referral at select emergency departments, urgent care centres, and maternity units. Participation is voluntary and at no cost to the patient.

Although, as of November 30th, 2023, the DART project has sunset, domestic violence services are still being provided through localized shelter response, while individuals are present within the Alberta Health Services (AHS) or Covenant Health facility. Referrals of patients to the respective shelters remain confidential, nonjudgemental, and choice-based. A referral is initated through the patient or by an AHS or Covenant Health employee. A shelter responder will connect with the individual over the phone to conduct further assessment and provide the following services based on their needs.

  • emotional support
  • information and education about domestic violence
  • assistance with safety planning
  • information about and referrals to local supports, including financial assistance, counselling, food bank, etc.
  • assistance with contacting local law enforcement and / or Children's Services
  • access to safe accommodations, including emergency shelter or hotel

This service is provided by AHS or Covenant Health and external shelter service providers.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

This service targets:

  • Albertans who disclose concerns of domestic violence or feeling unsafe
  • anyone 16 years of age and older, any gender (Child and Family Services involvement for patients under the age of 16)
  • clients must be alert, oriented and medically cleared in-person at nearest AHS facility
  • clients must be able to provide informed consent

Wait Times

Yes

Multiple Languages

Yes
View more information...

Addiction Services - Prevention

Provides prevention services for people, families, schools, communities, and workplaces.

Addiction prevention support may include:

  • consultation
  • needs assessment
  • education
  • orientation to prevention best practice
  • prevention activity planning
  • other support as needed
  • orientation to addiction treatment

Telephone

403-844-5235

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Closed from 12:00 PM to 1:00 PM for Lunch.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Adult Addiction and Mental Health Services - Assertive Outreach

Provide services to individuals with significant impairments of functioning due to severe and/or persistent mental illness,often affecting their daily functioning; difficulty accepting and maintaining treatment; lack of personal support systems; and may have coexisting issues related to substance abuse and/or justice involvement. Individuals must be willing to participate in the community or be clients leagally aligned to services through such programs as Community Treatment Orders.
Services Include:

  • Medication/Psychiatric Support; administer, assess, monitor prescribed medications
  • Teaching/education and prevention and promotion strategies for recovery focused care
  • Advocate in referral to doctor and/or psychiatrist
  • Support transportation for essential appointments
  • Support social, cultural, spiritual, and personal meaningful activities for quality of life improvement
  • Liaise with employment, finance and housing supports
  • Provide support in activities of daily living; meal planning, grocery shopping
  • Supportive counselling; crisis resolution, problem solving; social skills, coping skills' promote independence

Telephone

403-844-5235

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

People ages 18 years or older with severe and/or persistent symptoms of a diagnosed mental illness.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Clients must be triaged by the Assertive Outreach nurse prior to acceptance for services

Service hours

Closed from 12:00 PM - 1:00 PM for lunch.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Adult Community Services, Addiction & Mental Health

Services offered: assessment, individual psychotherapy, option to attend groups in some locations. Concurrent treatment is available with an addiction counselor if appropriate. Crisis Services are available through the local emergency department or by calling 911.

Telephone

403-844-5235

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

18 years and older

Wait times

An estimated wait time will be provided at the time of appointment booking.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Alberta Healthy Living Program - Central Zone

Due to COVID, some programs may be offered via Zoom.

Alberta Healthy Living Program (AHLP) services provided vary slightly from Zone to Zone. Services include information, education, techniques, and support to help improve your health and quality of life with a chronic condition. The program is based on a model that includes:

Health Education:

  • Adult Weight Management - Learn safe and effective strategies to promote healthy living and weight management.
  • Diabetes the Basics – Nutrition, physical activity and stress can affect diabetes management. These workshops will help you learn about diabetes and effective strategies to help manage it.
  • Heart Wise: Managing blood Pressure and cholesterol – Maintaining a healthy blood pressure and cholesterol level reduce your risk of heart disease, stroke, kidney failure and many other illnesses. In this workshop, offered in collaboration with AHS Nutrition Services, you will learn what affects your blood pressure and cholesterol level and what you can do to manage them.
  • Other workshops – Learn how sleep, regular exercise, stress management and nutrition contribute to our health. Create goals and action plans. Learn effective weight management strategies.

Self-Management:

Better Choices, Better Health® - Nutrition, physical activity and stress affect your life, especially when you’re living with ongoing health concerns. These workshops will help you discover changes and strategies to help you live healthier. This education is originally based on Stanford University’s Chronic Disease Self-Management Program and is vailable online. You can join this workshop from any computer with an Internet connection, including dial-up. You can choose to remain anonymous. Better Choices Better Health

Exercise Programs:

Exercise can help you manage chronic conditions and stay healthy. Learning to do it safely will help you prevent injury and stay on track for living healthy. Sessions vary by community.

Specialty Care / Clinics:

Pregnancy and Diabetes - Learn important diabetes management skills when planning a pregnancy and how to manage diabetes during pregnancy.

Type 1 Diabetes - Learn diabetes self-management skills such as insulin adjustment, nutrition, physical activity, illness, ketones and glucagon care.

Type 2 Diabetes - Learn diabetes self-management skills such as insulin adjustment, nutrition, physical activity and illness care.

Insulin Pump - Learn about insulin pump therapy, how to use an insulin pump effectively and how to access insulin pump therapy in Alberta.

For more information please visit our website: Alberta Healthy Living Program

Telephone

1-877-314-6997

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 8:00 pm.
Wednesday: 8:00 am - 8:00 pm.
Thursday: 8:00 am - 8:00 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Please call during hours listed for information and to register.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Bereavement Support Program

The sessions are not intended to be a group therapy environment, but rather an opportunity to learn together, and in the process to receive and offer support and understanding. Focusing on a different topic each week, the program is designed to give people information and strategies from trained facilitators to learn about loss and how to cope with one's grief.

Telephone

403-844-5286

Service Hours

Tuesday: 8:00 am - 3:00 pm.
Wednesday: 8:00 am - 3:00 pm.
Thursday: 8:00 am - 3:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

Minimum 3 months since the death.

Wait Times

Yes
View more information...

Breathe Easy Program - Pulmonary Rehabilitation

Clients learn:

  • how to use their medicine properly
  • how to cope with feeling such as fear, anger, or stress
  • how to make healthy food choices
  • why exercise is important

Clients also take part in exercise sessions that include:

  • a warm-up and stretching
  • breathing techniques
  • muscle strengthening and free weights
  • walking
  • stationary bicycle and treadmill

Visit our website

Telephone

403-845-8530

Service Hours

Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Cafeteria Services | 403-844-5253

Service hours

Cafeteria closed on statutory holidays.

Guest meal trays (at a nominal fee) are available by pre-ordering through Nursing on Week-ends and statutory holidays.

Breakfast, Coffee Break and lunch available to staff, volunteers and visitors. Supper only available to staff by pre-ordering through nursing from patient menu.

Menu Description: Cafeteria menu.

View more information...

Cafeteria Services

Cafeteria services offer food and beverages at Alberta Health Services facilities. Catering services and vending machines are available at some sites. Each cafeteria services site team is dedicated to creating great food, inspiring healthy eating, and providing outstanding customer service to support the health of Albertans.

**Please note hours of operation may vary from site to site.

Telephone

403-844-5253

Service Hours

Monday: 9:00 am - 3:00 pm.
Tuesday: 9:00 am - 3:00 pm.
Wednesday: 9:00 am - 3:00 pm.
Thursday: 9:00 am - 3:00 pm.
Friday: 9:00 am - 3:00 pm.

Fees

Food is available for purchase.

Service hours

Outside of regular hours services are only provided to ER and inpatient units.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Cardiac Monitoring Services

Offers heart (cardiac) monitoring services, which includes:

  • holter monitoring
  • cardiac event monitoring
  • blood pressure monitoring (while you do your regular activities)

Some sites may not offer all of the above services.

Telephone

403-844-5275

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Closed 12:00 PM to 1:00 PM for Lunch.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Child, Youth, and Family Mental Health Therapy

Services offered: assessment, individual psychotherapy, option to attend groups in some locations. Concurrent treatment is available with an addiction counselor if appropriate. Crisis Services are available through the local emergency department or by calling 911.

Telephone

403-844-5235

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Call the ACCESS Addiction and Mental Health line to complete an intake assessment, please note that eligibility for services will be determined through this intake screen. Children and youth addiction and mental health serves clients between the ages of 5 and 17 years of age.

Wait times

An estimated wait time will be provided at the time of appointment booking

Children's Rehabilitation Services | 1-855-414-5272 (Central Intake), 403-845-3030

Multiple Languages

Yes
View more information...

Children's Rehabilitation Services

Services support the development of children and youth to participate in meaningful activities of daily life at home and in the community. Services are goal-driven; starting and continuing services is based on having functional reasons / goals for rehabilitation. Therapists will work with parents to provide the tools and strategies to apply in the context of their home and life. Therapy may look like 'play', depending on your child's age. We will work together so you and your child are supported to move to the next developmental stage or between providers and services. Services are provided by phone, zoom and some in person sessions as determined by your therapist. They may be in a group or one to one. Services provided are related to (neuro) developmental conditions and / or medical conditions. Social Work and Registered Dietitian services are available to support rehabilitation outcomes.

Occupational Therapy 0 - 18 years services children and their families with self - care; motor development and eating, feeding and swallowing.

  • motor development
  • self - care
  • participation in activities typical for their development
  • eating, feeding and swallowing
  • modifying the environment
  • assistive technology
  • mobility and positioning equipment

Physiotherapy 0 - 18 years services children and their families with development and movement.

  • motor development
  • movement and function
  • t-orticollis
  • mobility and positioning equipment

Speech Language Pathology 0 - 18 years services children and their families with communication and eating, feeding, and swallowing.

  • communication
  • pronouncing speech sounds
  • understanding and listening to spoken language (0 - 5 years only)
  • using words to communicate thoughts and ideas (0 - 5 years only)
  • speaking smoothly and easily (stuttering)
  • eating, feeding and swallowing
  • using gestures, pictures, communication boards to communicate (augmentative & alternative communication, AAC)

Early Childhood Intervention Program 0 - 5 years offers home-based and virtual support to families with children that have developmental delays or disabilities.

  • information about development, behavior, play and parenting
  • connections to community resources and services
  • support to your family setting goals and planning for the future
  • collaboration with your child’s health team
  • services that are provided in various ways; in your home, in the community, virtual appointments or phone consultations

Telephone

1-855-414-5272 (Central Intake), 403-845-3030

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Community Health Centre Locations | 403-845-3347 (Switchboard)

Multiple Languages

Yes
View more information...

Community Health Centre Locations

Provides a wide range of health services including immunization and public health nursing. Select the community health centre nearest you to learn more about the services offered.

Telephone

403-845-3347 (Switchboard)

Service language options

Languages other than English in which this service may be delivered.

Early Childhood Intervention Program | 1-855-414-5272 (Coordinated Intake), 403-845-3030

Service hours

Closed from 12:00 PM to 1:00 PM for lunch.

Multiple Languages

Yes
View more information...

Early Childhood Intervention Program

The program offers:

  • information about development, behavior, play and parenting
  • connections to community resources and services
  • support to your family setting goals and planning for the future
  • collaboration with your child’s health team
  • services that are provided in various ways; in your home, in the community, virtual appointments or phone consultations

Telephone

1-855-414-5272 (Coordinated Intake), 403-845-3030

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Children between 0-5 years old are eligible if:

  • you live within the Central Zone
  • you are wondering if your child is meeting developmental milestones
  • your child is experiencing or is at increased risk for developmental delays
  • the most appropriate service based on your child and family’s needs

Service hours

Available by appointment only.

Multiple Languages

Yes
View more information...

Early Hearing Detection and Intervention (EHDI) Program - Community Screening

Your baby will be referred to Community Hearing Screening if:

  • your baby is discharged from hospital or birth centre before hearing screening can take place
  • your baby is born at a hospital or birth centre that does not offer hearing screening
  • your baby is not born in a hospital or birth centre

A community screening site will call and offer a hearing screening appointment for your baby soon after their birth.

The results of your baby's hearing screening and any follow up needed will be shared with you.

Hearing screening is the best way to find out if your baby has hearing loss.

Hearing screening is quick, safe, and will not hurt your baby. Your baby's hearing is important for many areas of child and brain development. Hearing loss can delay your child's speech, learning and social skills.

For more information, visit our website.

Service Hours

Monday: 9:00 am - 5:00 pm.
Tuesday: 9:00 am - 5:00 pm.
Wednesday: 9:00 am - 5:00 pm.
Thursday: 9:00 am - 5:00 pm.
Friday: 9:00 am - 5:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

All babies born or living in Alberta are offered screening for permanent hearing loss within 90 days of birth. It's best to have your baby's hearing screened before they are 1 month old. Newborn hearing screening is free. Additional eligibility requirements are based on your baby's age and health status. If your baby is born with bilateral aural atresia or presents with meningitis, they will be referred to Audiology Services for a diagnostic ABR assessment.

Emergency Services | 403-844-5262

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Emergency Services

If you have an emergency, call 911.

Emergency departments:

  • take care of people that are very sick or injured on a priority basis. This means the sickest people are seen first. If you go to an emergency department for care that isn't urgent, you will not likely be seen right away.
  • provide medical care, which includes assessment and treatment
  • stabilize people and get them ready to transport to a higher level of care facility (if needed)
  • provide follow-up care including referrals to a family doctor or specialist (if needed)

Emergency Department wait times are now available for Calgary, Edmonton, Lethbridge, Medicine Hat and Red Deer.

Get the right care when you need it, to learn more visit Know Your Options

This service may be impacted by the COVID pandemic. View the Hours of Operations to see if the location has been impacted. Visit https://ahs.ca/covid for up-to-date information.

Telephone

403-844-5262

Service language options

Languages other than English in which this service may be delivered.

Wait times

We can’t predict how long you will need to wait in the emergency department. Patients are assessed (triaged) using a standard scoring system called the Canadian Triage and Acuity Scale (CTAS) to see how urgent their health needs are.

Endoscopy Services | 403-844-5251

Wait Times

Yes
View more information...

Endoscopy Services

This services provides endoscopy procedures including:

  • gastroscopy - examination of the esophagus, stomach and duodenum
  • colonoscopy - examination of the large bowel
  • ERCP - examination of the bile ducts and the pancreatic ducts

NOTE: Services vary by site across the zone.

Telephone

403-844-5251

Service Hours

Monday: 7:00 am - 3:15 pm.
Tuesday: 7:00 am - 3:15 pm.
Wednesday: 7:00 am - 3:15 pm.
Thursday: 7:00 am - 3:15 pm.
Friday: 7:00 am - 3:15 pm.

Wait times

An estimated wait time will be provided at time of appointment booking.

Service hours

Pick-up Details:
Monday - Friday 8:30 AM - 4:30 PM

 

Drop-off Days:
Tuesday - Wednesday

9:30 AM to 3:30 PM

Multiple Languages

Yes
View more information...

Environmental Public Health - Water Sample Bottle Pick-up and Drop-off

Drinking water, beaches and swimming pool water can be tested. Chemical water sampling testing is available and looks for common chemicals and trace metals found in water. Bacteria water sampling tests water samples for indicator bacteria to ensure water is safe.

For additional information,

Telephone

403-845-3030

Service language options

Languages other than English in which this service may be delivered.

Wait Times

Yes

Multiple Languages

Yes
View more information...

General Radiography (X-Ray)

General Radiography uses x-rays to produce images of the structures inside the body, particularly bones. X-ray beams can pass through the body, but they are absorbed in different amounts depending on the density of the material they pass through.

Telephone

403-844-5276

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Gift Shop | 403-844-5282

Multiple Languages

Yes
View more information...

Gift Shop

Offers many items that you can buy for visitors and people in the hospital, including:

  • gifts
  • toiletries
  • magazines
  • cards
  • knit and crocheted goods
  • quilts
  • baby shower and wedding gifts
  • flowers and plants

Not all items are available at every location.

Telephone

403-844-5282

Service Hours

Monday: 1:00 pm - 3:00 pm.
Tuesday: 1:00 pm - 3:00 pm.
Wednesday: 1:00 pm - 3:00 pm.
Thursday: 1:00 pm - 3:00 pm.
Friday: 1:00 pm - 3:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Health Information - Access and Disclosure | 1-855-312-2265 (Prov A&D)

Service hours

Remote service, not on site.

Multiple Languages

Yes
View more information...

Health Information - Access and Disclosure

In accordance with Alberta's Health Information Act, this is a service which enables the release of individually identifiable health information with or without the consent of an individual.

For health information, please contact the hospital or health care centre where you received treatment.

For detailed instructions, frequently asked questions and forms, please visit Access & Disclosure | Alberta Health Services.

Telephone

1-855-312-2265 (Prov A&D)

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Fees

A basic fee of $25.00 is applied to all requests which includes up to 20 pages depending on record format i.e. paper, electronic or microfilm record. Each additional page costs from .25 to .50 cents per page. Additional costs may apply. Fees are applied in accordance with the Health Information Act.



Fee Reductions

If you are unable to pay the fee, please submit evidence of financial hardship.

View more information...

Health Information / Records Management

Completes patient charts, collects data, data entry and coding, collects patient information, dictates notes, and transcribes inpatient and outpatient charts.

Telephone

403-845-3347

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Fees

There is a fee for copies of health records.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Hemodialysis - Alberta Kidney Care - North

Provides hemodialysis treatments (a process where the client’s blood is passed through a special filter that removes waste products and water).

Most people need 3 treatments every week. Each treatment lasts 4 hours.

Service Hours

Monday: 6:45 am - 6:45 pm.
Tuesday: 6:45 am - 6:45 pm.
Wednesday: 6:45 am - 6:45 pm.
Thursday: 6:45 am - 6:45 pm.
Friday: 6:45 am - 6:45 pm.
Saturday: 6:45 am - 6:45 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Home Care | 1-855-371-4122 (Continuing Care Access Line), 403-845-3009

Service hours

Closed for lunch from 12PM to 1PM. Weekends by appointment only. Please contact service for up-to-date hours.

Multiple Languages

Yes
View more information...

Home Care

Helps people of all ages who live at home and need medical support, which may include:

  • care after surgery
  • short-term and long-term care
  • palliative and end-of-life care
  • respite services
  • equipment for short-term loans

An AHS case manager and Registered Nurse meet with clients and help decide which services they need. This service also assesses applications for long-term care, supportive living, and facility respite care.

The Continuing Care Access Line toll free number (1-855-371-4122) is available for new patients and their family to call if they have questions or inquiries about accessing Home Care services in their community (during and after regular business hours).

Telephone

1-855-371-4122 (Continuing Care Access Line), 403-845-3009

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Hospitals | 403-845-3347

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Hospitals

To access contact information and a list of services offered, select a hospital.

Search through a complete list of progams and services, or hospital and facility information with the following:

Find Healthcare:

Telephone

403-845-3347

Service language options

Languages other than English in which this service may be delivered.

Multiple Languages

Yes
View more information...

Immunization - Adult Services

This service provides routine immunization for adults. Suggested immunizations:

  • a booster dose of Tdap - tetanus, diptheria and pertussis (whooping cough), every 10 years
  • Tdap vaccine for people who are pregnant, every time they are pregnant
  • Hepatitis B vaccine (HBV) for unprotected adults born in 1981 or later. Some adults born before 1981 may need this vaccine if they are at risk for hepatitis B (example: health problems, type of
  • work, lifestyle, contact with the virus)
  • Human Papillomavirus (HPV) vaccine for adults up to and including age 26 years who did not get it in school
  • Measles, Mumps, Rubella (MMR) vaccine for adults whose immunization records do not show the recommended number of doses of measles, mumps, or rubella vaccine
  • Chickenpox vaccine for unprotected adults
  • annual seasonal influenza vaccine
  • pneumococcal vaccine for adults 65 years of age and older and adults with certain health problems

To find out which vaccines are recommended for you and to book an appointment for immunization, call your nearest community / public health centre. If you are not sure where your nearest community / public health centre is, you can call Health Link at 811. Bring any immunization records you have to the appointment, especially if you were immunized in another province or country.

For more general information about immunization go to ImmunizeAlberta.ca, Immunizations at myhealth.alberta.ca, or call Health Link.

Telephone

403-845-3030

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Service targeted to:

  • 18 years and older

Immunization - Infant and Preschool Services | 403-845-3030 , 403-845-4975

Multiple Languages

Yes
View more information...

Immunization - Infant and Preschool Services

Alberta Health Services provides routine immunization for infants and children across Alberta. Immunizations are free of charge for infants and children who live in Alberta.
Immunizations are recommended for infants starting at 2 months of age. Routinely recommended vaccines include: diphtheria, pertussis (whooping cough), tetanus, polio, Haemophilus influenzae type b, hepatitis B, rotavirus, meningococcal, pneumococcal, measles, mumps, rubella, varicella (chickenpox), and influenza.

For the routine immunization schedule, go to immunizealberta.ca.

Additional vaccines may be needed depending on your child’s health conditions or other risk factors.

Immunization is effective. Other than providing safe drinking water, no other health intervention works as well as immunization to reduce disease and death rates. Immunization protects whole communities. The more people who are fully immunized in a community, the safer everyone is.

Immunization is safe. It is much safer to get immunized than to get the diseases that vaccines protect against.

For more information, and to book an appointment, call your nearest community/public health centre. If you are not sure where your nearest community/public health centre is, call Health Link at 811. Bring your child’s immunization record to the appointment, especially if your child was immunized in another province or country.

For more general information about immunization, go to immunizealberta.ca, Immunizations at myhealth.alberta.ca, or call Health Link at 811.

Telephone

403-845-3030 , 403-845-4975

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Service targeted to:

  • 2 months to 5 years

Immunization - School Services | 403-845-3030 , 403-845-4975

View more information...

Immunization - School Services

Each year, Alberta Health Services, Public Health reviews immunization records for students in grades 1, 6, and 9 to see what immunizations each student needs. A consent form is then sent home with an information sheet for each vaccine recommended for the student. No immunizations will be given in school without consent from a parent or legal guardian. Immunizations in this program include:

  • Grades 1, 6, and 9: Any routine childhood and school vaccines that may have been missed according to a review of the students immunization record on file
  • Grade 6: Hepatitis B (HBV) vaccine for students who have not already completed a hepatitis B immunization series and human papillomavirus (HPV) vaccine
  • Grade 9: Tdap - tetanus, diphtheria, acellular pertussis and meningococcal (Groups A, C, Y, W-135) conjugate vaccine

Telephone

403-845-3030 , 403-845-4975

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:00 pm.

Eligibility

Students in Grades 1, 6, and 9.

Service hours

Closed 12:00 PM to 1:00 PM for lunch

Wait Times

Yes

Multiple Languages

Yes
View more information...

Indigenous Hospital Support Services

This program provides support and health information to healthcare providers, Indigenous patients / clients and their families through personal visits. Specifically, this includes:

  • case management
  • patient advocacy
  • cultural teaching
  • patient / client language interpretation
  • health literacy support
  • logistical support for discharge planning for Indigenous peoples


This service is available on-site in hospitals, public health centres and in the community. Upon request, staff can be present at hospital rounds, medical appointments and case conferences. This program will communicate with the healthcare team to ensure provision of culturally sensitive healthcare service.

Patients and clients may also be asked about their healthcare experience to help ensure they receive the best possible healthcare.

Telephone

403-844-5296

Service Hours

Monday: 9:30 am - 3:45 pm.
Tuesday: 9:30 am - 3:45 pm.
Thursday: 9:30 am - 3:45 pm.
Friday: 9:30 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

First Nations (Status and Non-Status), Métis, and Inuit peoples and their families.

Wait times

For healthcare professionals, referrals should be made electronically in the Sunrise Clinical Manager (SCM). The new order is called Aboriginal Liaison Referral. All Aboriginal Hospital Liaison staff will also be using the SCM MPR to complete their clinical documentation.

Laboratory Services | 403-844-5275 (Lab)

Service hours

Outpatient Collection site hours of operation:
Monday to Friday: 8:00 AM - 4:30 PM

Walk ins accepted until 30 minutes before closing.

Closed: 12:00 PM - 12:45 PM 

Closed Saturdays, Sundays and Statutory holidays

Wait Times

Yes
View more information...

Laboratory Services

Laboratory Services provides collection of blood and body fluids for tests ordered by your doctor or healthcare provider including a comprehensive range of routine and specialized lab testing and clinical consultations:

  • blood and body fluid sample collection
  • biochemistry and toxicology
  • electrocardiogram (ECG)
  • genetics and genomics
  • urinalysis
  • transfusion medicine
  • hematology
  • coagulation studies
  • microbiology
  • public health testing
  • serology
  • surgical pathology
  • cytopathology
  • autopsy pathology
  • student practicum training for medical lab technologists and medical lab assistants

Note: Some locations may not offer the full range of testing. To confirm availability of a specific test, contact the location.

APL Booking Line: 1-877-702-4486 or book online.

Telephone

403-844-5275 (Lab)

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Call for information; availability of dietitian appointments vary.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Nutrition Counselling - Adults and Pediatric

The majority of nutrition counselling occurs on an individual basis, however, group sessions may be offered to promote enhanced learning of clients. Nutrition information and resources can be found on Alberta Health Services’ Healthy Eating Starts Here and at MyHealth.Alberta.ca.

Additional services:

Telephone

403-309-2810

Service Hours

Monday: 8:30 am - 2:00 pm.
Tuesday: 8:30 am - 2:00 pm.
Wednesday: 8:30 am - 2:30 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Obstetrics Services | 403-845-3347

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Obstetrics Services

Services provided include:

  • care during pregnancy (antepartum care)
  • outpatient obstetrical assessment and triage
  • obstetrical pre-admission clinic
  • labour and delivery
  • postpartum and newborn care

Telephone

403-845-3347

Service language options

Languages other than English in which this service may be delivered.

Palliative Care | 403-845-3347

Service hours

Call during hours of operation for information on service delivery.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Palliative Care

Supports people and their families during the dying process and at the end of life. Services are offered in different places, including at home, in health centres, and in continuing care centres.

Services include:

  • assessing and dealing with symptoms
  • giving end-of-life care options
  • planning care at home
  • offering counselling and support
  • helping people access care and resources outside the area

Telephone

403-845-3347

Service Hours

Monday: 9:00 am - 4:00 pm.
Tuesday: 9:00 am - 4:00 pm.
Wednesday: 9:00 am - 4:00 pm.
Thursday: 9:00 am - 4:00 pm.
Friday: 9:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Must be diagnosed with a life-limiting illness. This includes end-stage chronic disease.

Wait times

Waiting times vary depending on the urgency of need at the time of referral.

Patient Food Services | 403-844-5253

Service hours

General hours of meal service:

Breakfast: 8:15 am - 9:00 am

Lunch: 12:00 pm - 1:00 pm

Supper: 5:00 pm - 6:00 pm

View more information...

Patient Food Services

Patient Food Services overarching objectives are to:

  • Offer quality food and food choice, to support Patient Centered Care
  • Work with the whole care team to ensure that Meals Matter
  • Foster a positive meal experience that results in enjoyment of meals, as well as improved satisfaction and food intake that supports recovery
  • Provide menus that are based on “Canada’s Food Guide” and that are adaptable for therapeutic requirements
  • Offer appealing food that encourages eating for health
  • Provide meal service styles appropriate to the patient population (e.g. tray service, dining room service) and meal delivery systems that support safe high quality food served at appropriate temperatures to the correct patient / resident

PFS delivers more than 31,000 patient/resident meals each day within AHS facilities.

Telephone

403-844-5253

Service Hours

Sunday: 6:30 am - 7:30 pm.
Monday: 6:30 am - 7:30 pm.
Tuesday: 6:30 am - 7:30 pm.
Wednesday: 6:30 am - 7:30 pm.
Thursday: 6:30 am - 7:30 pm.
Friday: 6:30 am - 7:30 pm.
Saturday: 6:30 am - 7:30 pm.

Patient Information | 403-845-3347

View more information...

Patient Information

Services offered:

  • responding to patient location inquires
  • providing direction on a patients whereabouts

Telephone

403-845-3347

Service Hours

Sunday: 8:00 am - 10:00 pm.
Monday: 7:00 am - 10:00 pm.
Tuesday: 7:00 am - 10:00 pm.
Wednesday: 7:00 am - 10:00 pm.
Thursday: 7:00 am - 10:00 pm.
Friday: 7:00 am - 10:00 pm.
Saturday: 8:00 am - 10:00 pm.

Pharmacy Services | 403-844-5261

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Pharmacy Services

Pharmacy Services are provided by:

  • pharmacists monitoring drug therapy to ensure it is appropriate for the patient and making therapy recommendations
  • pharmacists providing direct patient care by reviewing patient clinical status and drug therapy, identifying drug-related problems, and working with the healthcare team to resolve them
  • the pharmacy department providing a safe, accurate, and timely drug distribution system

Telephone

403-844-5261

Service Hours

Monday: 8:00 am - 3:30 pm.
Tuesday: 8:00 am - 3:30 pm.
Wednesday: 8:00 am - 3:30 pm.
Thursday: 8:00 am - 3:30 pm.
Friday: 8:00 am - 3:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

A doctor's prescription is needed.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Physiotherapy - Outpatients / Community

Rehabilitation service for patients who have recently been discharged from hospital or are recovering from surgery.

Provides services such as:

  • assessment
  • consultation
  • evaluation
  • treatment
  • rehabilitation
  • education
  • health promotion

Services are available at outpatient hospital clinics, community health centres, patient’s homes and continuing care / long term care centres.

Note: Services may vary by community – please call for more information.

Telephone

403-845-3347

Service Hours

Monday: 8:30 am - 4:00 pm.
Tuesday: 8:30 am - 4:00 pm.
Wednesday: 8:30 am - 4:00 pm.
Thursday: 8:30 am - 4:00 pm.
Friday: 8:30 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

Estimated wait time provided at time of referral

Fees

Client will be informed if there is a charge for equipment, supplies, or education resource.

Service hours

Closed 12:00 PM to 1:00 PM for Lunch.

Multiple Languages

Yes
View more information...

Postpartum Community Services

Provides a wide range of services related to post-partum assessment and care.

Telephone

403-845-3030

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Service hours

Closed from 12:00 PM to 1:00 PM for lunch.

Hours of operation stated are for reception for information on service delivery and if appropriate to make an appointment.

Multiple Languages

Yes
View more information...

Preschool Oral Health Services

Fluoride varnish helps protect your child's teeth from tooth decay (cavities). It slows down decay already started.

Your child needs four fluoride varnish visits, six months apart, to best protect their teeth. Fluoride varnish is painted on your child's teeth. It takes less than one minute to apply. You can hold your child during the visit.

You can also ask any questions you may have about protecting your child's teeth.

If your child is diagnosed with asthma by a doctor, bring their quick reliever medication to the appointment. If your child feels anxious with dental visits it may trigger asthma symptoms.

This provincial prevention service is available across Alberta.

For more information and eligibility, visit our website: Preschool Oral Health Services

Telephone

403-845-3030

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Low German interpretation is available in South and Central Zones.

Eligibility

Children between 12 and 35 months (1 and 2 years) old are eligible to start the program. For more information and eligibility, visit our website Preschool Oral Health Services

Note: For Calgary and area, eligibility is also based on family income.

Service hours

Closed 12:00 PM (noon) - 1:00 PM. Closed on Statutory holidays.

Wait Times

Yes
View more information...

Provincial Family Violence Treatment Program

Provides assessment and treatment for individuals who have been mandated through the court system, community corrections (probation), or Children and Family Services for charges related to intimate partner violence. Where space permits, the program is also available through a self-referral. Participants in the Provincial Family Violence Treatment Program (PFVTP) will engage in comprehensive assessment and treatment services to address factors that contribute to intimate partner violence (IPV). This service is free of cost and offers 12 - 16 week group treatment where clients work with facilitators to explore the underlying causes of IPV and develop strategies to promote healthy relationships. Individual treatment sessions may be available based on client needs. Depending on the community, services may be delivered virtually, in-person, or both. PFVTP is provided by Alberta Health Services and Alberta Health Services contracted service providers in collaboration with community partners such as law enforcement, crown prosecutors, Probation, Children’s Services, and victim services as part of a coordinated community response to IPV.

Telephone

403-844-5235

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Eligibility

Criteria varies with each location, contact individual location for more details.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Fees

This is an AHS-funded service and there is no cost to the client.

Service hours

Closed from 12:00 PM - 1:00 PM for lunch.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Public Health Breast Pumps

Breast pumps are available for short term loan at Community Health Centres. Contact your local Community Health Centre for details.

Telephone

403-845-3030

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Priority is given to mothers with babies with health concerns and / or have difficulty breastfeeding.

Wait times

Wait time varies depending on availability of breast pumps.

Fees

There is a minimal fee for the breast pump kit for use with a breast pump.



Fee Reductions

The fee for a breast pump kit may be waived

Public Health Nursing | 403-845-3030

Service hours

Closed from 12:00 PM to 1:00 PM for Lunch.

View more information...

Public Health Nursing

The four areas that are covered by public health nurses include:

  • maternal, child and family health
  • communicable disease control
  • school health
  • health promotion

Telephone

403-845-3030

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:00 pm.

Fees

There are fees for prenatal and postnatal classes.



Fee Reductions

Fees may be different for prenatal education if you qualify as a low-income family. Call for more information.

Service hours

Closed from 12:00 PM to 1:00 PM for Lunch.

Individual service may be available during the above hours of operation.

Multiple Languages

Yes
View more information...

Public Health Parent and Baby Drop In Services

Contact your local Community Health Centre for service options or to speak with a public health nurse. Information provided may include:

  • breastfeeding and infant feeding
  • healthy eating
  • parenting
  • growth and development
  • injury prevention
  • diseases and immunizations

Information and support may be offered in one-to-one, and/or group sessions so parents can connect with other parents and caregivers.

Telephone

403-845-3030

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Service hours

Closed from 12:00 PM to 1:00 PM for Lunch.

Multiple Languages

Yes
View more information...

Public Health Postnatal Services

Services are offered to parents who:

  • have been discharged with their baby
  • have been discharged while their baby is still in the hospital
  • are adopting
  • have chosen adoption for their baby
  • had a stillborn baby
  • are dealing with loss due to a neonatal (newborn) death

Public health nurses contact families within 48 hours after discharge from the hospital. Services are offered according to the situation and discussion with the family and may include health assessments of the newborn, mother and family; information about what to expect and when to seek medical attention; feeding support and referrals to community services.

Telephone

403-845-3030

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Parent who delivered a baby and / or experienced perinatal loss.

Parent(s) with babies from birth to 2 months.

Registration | 403-845-3347

Service hours

After hours please proceed to the Emergency Department.

View more information...

Registration

Patient Registration registers:

  • and pre-registers patients and collects demographic and financial information
  • patients for inpatient admissions, ambulatory clinic appointment, and emergency department services

Telephone

403-845-3347

Service Hours

Sunday: 8:00 am - 10:00 pm.
Monday: 7:00 am - 10:00 pm.
Tuesday: 7:00 am - 10:00 pm.
Wednesday: 7:00 am - 10:00 pm.
Thursday: 7:00 am - 10:00 pm.
Friday: 7:00 am - 10:00 pm.
Saturday: 8:00 am - 10:00 pm.

Service hours

Please call for hours as they vary depending on the availability of the respiratory therapist.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Respiratory Therapy - Outpatients / Community

Services include:

  • home oxygen assessments
  • arterial blood gases (ABGs)
  • respiratory education (Asthma & COPD)
  • spirometry
  • tobacco cessation
  • artificial airway management
  • trach change
  • pulmonary rehabilitation

Telephone

403-845-8530

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Physician Order Required for all but education, Tobacco Cessation.

Can be a physician order, or a respiratory Requisition form. Submitted via fax

Wait times

7 Days

An estimated wait time will be provided at the time of appointment booking.

Fees

There may be a charge for services or equipment that Alberta Healthcare doesn't cover.

View more information...

School Oral Health Services

Services are offered to eligible schools and may include:

  • fluoride varnish, provided to kindergarten, Grade 1 and Grade 2
  • dental sealants, provided to Grade 1 and Grade 2

A child diagnosed with asthma must have their short acting asthma reliever medication with them to receive service.

Telephone

403-845-3030

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Eligibility

Alberta Health Services (AHS) health zones partner with schools in low income neighborhoods to provide preventive dental services at school.

Service hours

Hours of operation are for information on service delivery.

Closed from 12 PM to 1 PM for Lunch.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Seniors Mental Health Program Community Services, Seniors Outreach Nurses

Offers services to seniors by ruling out physiological factors, and provide care planning / behavior management strategies to clients in facility and in their homes. We assess for a variety of mental health concerns including:

  • psychosis
  • mood related concerns
  • cognitive impairment
  • anxiety etc.
  • act as a liaison between CCMHBI to assist with admissions and attain psychiatric medication recommendations.
  • act as a liaison between community partners such as homecare, family physicians, CCC’s and other community supports to ensure clients have the appropriate supports in place.

We are typically a one-time consult, although will provide follow up in more complex situations. It is important to note that we do not provide therapy, or medication administration.

Telephone

403-844-5235

Service Hours

Monday: 9:00 am - 4:00 pm.
Tuesday: 9:00 am - 4:00 pm.
Wednesday: 9:00 am - 4:00 pm.
Thursday: 9:00 am - 4:00 pm.
Friday: 9:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Generally for people 65 years and older.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Hours of operation are for information on service delivery only. Times of operation vary depending on number of referrals and traveling therapist schedule.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Speech Language Pathology - Outpatients / Community

This service provides assessment and treatment for:

  • communication
  • rehabilitation
  • fluency and swallowing disorders
  • neurological / degenerative diseases such as ALS (Lou Gehrig's disease)
  • make sounds correctly / reduce stuttering
  • thinking skills (like memory, problem solving, and verbal reasoning)

Services are available at outpatient hospital clinics, community health centres, patient's homes and continuing care / long term care centres.

Note: Services may vary by community - please call for more information.

Telephone

403-343-4508

Service Hours

Monday: 9:00 am - 4:00 pm.
Tuesday: 9:00 am - 4:00 pm.
Wednesday: 9:00 am - 4:00 pm.
Thursday: 9:00 am - 4:00 pm.
Friday: 9:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Surgical Services | 403-845-3347

Service hours

Hours of operation are for information on service delivery only.

Times of operation vary.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Surgical Services

Surgical Inpatient and Day Surgery services available.

  • General Surgery
  • Orthopaedic Surgery
  • Plastic Surgery
  • Podiatry Surgery
  • Ear / Nose / Throat Surgery
  • Ophthalmology / Eye Surgery
  • Dental / Oral Surgery
  • Gynecological Surgery
  • Urological Surgery

Note: Not all locations offer every surgical procedure.

Telephone

403-845-3347

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Surgical referral letters/forms for Orthopedics and Urology are received through the zone specific FAST (Facilitated Access to Specialized Treatment) office and sent to surgeon’s offices. For all other surgical specialties, referral letters/forms are sent directly to the surgeon’s office where an appointment is made, and the surgeon books surgery if required.

Wait times

All patients requiring surgery are placed on the Alberta Surgical Waitlist. Wait times for surgery vary amongst specialties and are reflective of both operating room and surgeon availability, as well as individual waitlists. As surgical dates become available, patients currently on the waitlist are assigned a date by their surgeon. Surgeons frequently travel within the zone and operating in multiple healthcare facilities. Wait times may reflect the clients wish to have surgery in a specific local area.

Switchboard | 403-845-3347

View more information...

Switchboard

These services include:

  • answering incoming telephone calls
  • transferring telephone calls and
  • giving out authorized telephone numbers

Telephone

403-845-3347

Service Hours

Sunday: 8:00 am - 10:00 pm.
Monday: 7:00 am - 10:00 pm.
Tuesday: 7:00 am - 10:00 pm.
Wednesday: 7:00 am - 10:00 pm.
Thursday: 7:00 am - 10:00 pm.
Friday: 7:00 am - 10:00 pm.
Saturday: 8:00 am - 10:00 pm.

Service hours

Closed from 12:00 PM to1:00 PM for lunch.

Referral Needed

Yes

Wait Times

Yes
View more information...

Transition Services Continuing Care Counsellors and Social Workers

Helps people in all areas of health care, their families, and caregivers by providing:

  • short-term counselling to help manage change
  • grief counselling
  • in home visits
  • referrals to other specialized services or resources
  • support groups for caregivers (in some areas)
  • information on housing options, advance care planning, and end-of-life planning
  • referrals to other healthcare providers and agencies, as needed
  • cognitive assessments

Service is offered in people's homes, at lodges, hospitals, continuing care centres and supportive living residences.

Telephone

403-845-3009

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:00 pm.

Referral Needed

acute care, home care or long term care and suportive living programs referral is required.

Wait times

14 Days

1 to 14 days

Tuberculosis Testing | 403-845-3030

Wait Times

Yes

Multiple Languages

Yes
View more information...

Tuberculosis Testing

Offers tuberculosis (TB) skin testing to eligible Albertans. The Mantoux skin test is not recommended to diagnose TB.

Testing is done at public health centres throughout the province:

If you are not eligible for free testing but still need to be tested there will be a charge for the test.

For travel or work related TB testing contact the Travel Health Services in your area.

Telephone

403-845-3030

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Eligibility includes:

  • recent contact with known TB cases
  • people with medical conditions / therapies that increase risk of progressing from latent tuberculosis infection (LTBI) to active TB (HIV/AIDS, transplantation, on dialysis for chronic renal failure, silicosis, cancer of the head and neck, being treated with immunosuppressive drugs)
  • all refugees less than age 50 who are from a country where TB is common AND who have immigrated here in the last 2 years
  • foreign-born children up to and including age 14 who have lived in a country where TB is common AND who have immigrated here within the past 2 years

Wait times

Wait times vary.

Fees

There is a charge for anyone not meeting the eligibility criteria.

Volunteer Resources | 403-844-5286

Service hours

Time varies

Multiple Languages

Yes
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Volunteer Resources

Our volunteer roles share a commitment to improving the quality of the patient and family experience.

Volunteers are:

  • way-finders who help guide patients and families around our busy facilities,
  • friendly visitors who spend time with our socially isolated patients,
  • patient and family advisors who provide input and direction to AHS on numerous committees,
  • supporters of our volunteer retail operations - where the proceeds are returned to AHS to provide patient care and comfort.

For general information about volunteering with AHS please visit our website.

Telephone

403-844-5286

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.
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