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 General Information

Designated Supportive Living Level 4 at Killam Health Care Centre

Offers private, personal living space and personal care for adults and seniors.

Eligibility

Clients are assessed during the intake process to ensure placement in the most appropriate residential care setting available.

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How to access this service

You can be referred by your Home Care case coordinator. If you qualify for the service, you'll have to contact the facility of your choice for a housing and financial assessment.

Accessibility

Wheel chair access available.

Service hours

Available 24 a day, 7 days a week.

Address

5203 49 Avenue
Killam Alberta
T0B 2L0

Telephone

780-385-3741

Website

Getting there

Wayfinding information not currently available.

 Other services

Adult Day Support | 780-385-3741

Referral Needed

Yes

Wait Times

Yes
View more information...

Adult Day Support

Provides health maintenance and socialization in a supportive environment to individuals who because of physical or emotional incapacity can be isolated.  Also provides respite day programs in the community for Home Care clients. Programs run for 6 hours a day most weeks of the year. 

Telephone

780-385-3741

Service Hours

Tuesday: 9:00 am - 4:00 pm.
Thursday: 9:00 am - 4:00 pm.

Referral Needed

A referral from Home Care is needed.

Eligibility

You must be a Home Care client who needs 2 or more services offered in the program.

Wait times

Depends on what services are needed.

Fees

Cost is $10 per day.



Fee Reductions

If people can’t pay the daily fee, the Service Provider shall advise AHS accordingly.

Asthma Education Program | 780-608-0004

Service hours

Hours of operation are for information on service delivery only.

Asthma Education Program service delivery is only on Tuesday from 9:00 AM to 3:00 PM at this facility.

Referral Needed

Yes

Wait Times

Yes
View more information...

Asthma Education Program

Offers education for anyone who wants to learn more about asthma. Sessions are offered in healthcare settings and communities in Alberta. Programs can be designed for specific groups (e.g., sports group, preschoolers).

Telephone

780-608-0004

Service Hours

Monday: 9:00 am - 4:00 pm.
Tuesday: 9:00 am - 4:00 pm.
Wednesday: 9:00 am - 4:00 pm.
Thursday: 9:00 am - 4:00 pm.
Friday: 9:00 am - 4:00 pm.

Referral Needed

Physician and self referral.

Wait times

Based on need and availability.

Service hours

Outside of regular hours services are only provided to ER and inpatient units.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Cardiac Monitoring Services

Offers heart (cardiac) monitoring services, which includes:

  • 24-hour Holter monitoring
  • cardiac event monitoring
  • 24-hour blood pressure monitoring (while you do your regular activities)

 Some sites may not offer all of the above services.

Telephone

780-385-3741

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Continuing Care Services | 780-385-3741

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Continuing Care Services

Provides 24/7 residential care for people with complex medical needs, including:

  • assessing and treating health issues
  • helping with everyday activities

Visit the Alberta Health Services Continuing Care website for more information.

Telephone

780-385-3741

Service language options

Languages other than English in which this service may be delivered.

Wait times

Waiting time varies.

Fees

Accommodation fees apply.

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Designated Supportive Living Level 4

Offers housing and support for adults with a wide range of health issues.

Services may include:

  • rehabilitation to support healthy aging
  • social work
  • nutritious meals and snacks (some changes for special needs can be made)
  • weekly room cleaning

Healthcare services are scheduled and provided by Home Care.

Visit the Alberta Health Services Continuing Care website for more information.

Telephone

780-385-3741

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Clients are assessed during the intake process to ensure placement in the most appropriate residential care setting available.

.

Fees

There’s a cost for housing and extra services. The costs may vary at different sites.



Fee Reductions

There may be help to pay for the service if you have a low income or get income assistance.

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Designated Supportive Living Level 4 Dementia

Offers housing and support for adults with a wide range of health issues including mild or moderate dementia.

Services available may include:

  • rehabilitation to support healthy aging
  • social work
  • nutritious meals and snacks (some changes for special needs can be made)
  • weekly room cleaning

Healthcare services are scheduled and provided by Home Care.

Visit the Alberta Health Services Continuing Care website for more information.

Telephone

780-385-3741

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Clients are assessed to make sure they're placed in the residential care setting that can best meet their needs.

Fees

There’s a cost for housing and extra services. The costs may vary at different sites.



Fee Reductions

There may be help to pay for the service if you have a low income or get income assistance.

Emergency Services | 780-385-3741

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Emergency Services

If you have an emergency, call 911.

Emergency departments:

  • take care of people that are very sick or injured on a priority basis. This means the sickest people are seen first. If you go to an emergency department for care that isn't urgent, you will not likely be seen right away.
  • provide medical care, which includes assessment and treatment
  • stabilize people and get them ready to transport to a higher level of care facility (if needed)
  • provide follow-up care including referrals to a family doctor or specialist (if needed)

Emergency Department wait times are now available for Calgary, Edmonton, Lethbridge, Medicine Hat and Red Deer.

Get the right care when you need it, to learn more visit Know Your Options

This service may be impacted by the COVID pandemic. View the Hours of Operations to see if the location has been impacted. Visit https://ahs.ca/covid for up-to-date information.

Telephone

780-385-3741

Service language options

Languages other than English in which this service may be delivered.

Wait times

We can’t predict how long you will need to wait in the emergency department. Patients are assessed (triaged) using a standard scoring system called the Canadian Triage and Acuity Scale (CTAS) to see how urgent their health needs are.

Wait Times

Yes

Multiple Languages

Yes
View more information...

General Radiography (X-Ray)

General Radiography uses x-rays to produce images of the structures inside the body, particularly bones. X-ray beams can pass through the body, but they are absorbed in different amounts depending on the density of the material they pass through.

Telephone

780-385-3741

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Multiple Languages

Yes
View more information...

Health Information - Access and Disclosure

In accordance with Alberta’s Health Information Act, this is a service which enables the release of individually identifiable health information with or without the consent of an individual.

 

Telephone

780-385-3741 Ext. 3278

Service Hours

Monday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Fees

All requests are charged a fee in accordance with the Health Information Act. A basic fee of $25.00 is applied to all requests which includes up to 20 pages depending on record format i.e. paper, electronic or microfilm record. Each additional page costs from .25 to .50 cents per page. Dependent on the type of request additional costs may apply.



Fee Reductions

If you are unable to pay the fee, please submit evidence of financial hardship.

Hospitals | 780-385-3741

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Hospitals

To access contact information and a list of services offered, select a hospital.

Search through a complete list of progams and services, or hospital and facility information with the following: 

Find Healthcare:

Telephone

780-385-3741

Service language options

Languages other than English in which this service may be delivered.

Interpretive Services | 780-385-3741

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Interpretive Services

Provides interpreter services for Covenant Health sites only, to help patients and their families communicate with healthcare providers about their treatment and care. This service can provide access to in-person interpreters for pre-arranged appointments and utilizes telephone interpreters for more immediate or emergent needs, or when an in-person interpreter isn’t nearby.

Telephone

780-385-3741

Service language options

Languages other than English in which this service may be delivered.

Phone Interpreter(s) provide access to over 170 languages, including; Arabic, Chinese, Cree, French, German,Hindi, Inuktitut, Italian, Japanese, Ojibwe, Portuguese, Punjabi, Russian, Serbo-Croatian, Somali, Ukrainian, Vietnamese

Laboratory Services | 780-385-3282

Service hours

Outpatient Collection site hours of operations listed above:

Closed Saturdays, Sundays and Statutory holidays.

 

Testing Laboratory hours of operation:

Monday - Friday, 7:30 AM - 5:00 PM.

Saturday and Sunday, 7:15 AM - 3:30 PM

Wait Times

Yes
View more information...

Laboratory Services

During the Covid-19 pandemic, patients are strongly encouraged to book an appointment to access lab services.

 

Booknow

 

Laboratory Services provides collection of blood and body fluids for tests ordered by your doctor or healthcare provider including a comprehensive range of routine and specialized lab testing and clinical consultations:

  • blood and body fluid sample collection
  • biochemistry and toxicology
  • electrocardiogram (ECG)
  • genetics and genomics
  • urinalysis
  • transfusion medicine
  • hematology
  • coagulation studies
  • microbiology
  • public health testing
  • serology
  • surgical pathology
  • cytopathology
  • autopsy pathology
  • student practicum training for medical lab technologists and medical lab assistants

Telephone

780-385-3282

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Palliative Care | 780-385-3741

Service hours

Call during hours of operation for information on service delivery.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Palliative Care

Supports people and their families during the dying process and at the end of life. Services are offered in different places, including at home, in health centres, and in continuing care centres.

Services include:

  • assessing and dealing with symptoms
  • giving end-of-life care options
  • planning care at home
  • offering counselling and support
  • helping people access care and resources outside the area

Telephone

780-385-3741

Service Hours

Monday: 9:00 am - 4:00 pm.
Tuesday: 9:00 am - 4:00 pm.
Wednesday: 9:00 am - 4:00 pm.
Thursday: 9:00 am - 4:00 pm.
Friday: 9:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Must be diagnosed with a life-limiting illness. This includes end-stage chronic disease.

Wait times

Waiting times vary depending on the urgency of need at the time of referral.

Pulmonary Function Testing | 780-374-3746 , 780-608-0004 (cell phone)

Service hours

Please call to confirm hours as they vary depending on the availability of the respiratory therapists.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Pulmonary Function Testing

Provides:

  • lung function testing (both basic and in-depth lung function testing)
  • provocation testing (tests to show how sensitive the airways are)

Some tests may not be available at every location. 

Telephone

780-374-3746 , 780-608-0004 (cell phone)

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Service for anyone age 6 years and older who may have a respiratory illness, and the doctor needs more testing done to make a diagnosis.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Please call for hours as they vary depending on the availability of the respiratory therapist.

 

Wait Times

Yes

Multiple Languages

Yes
View more information...

Respiratory Therapy - Outpatients / Community

Services may include:

  • lung function testing
  • airway health and management
  • managing respiratory diseases (acute and chronic)
  • education (including asthma, allergy, chronic obstructive pulmonary disease)
  • home oxygen assessment
  • administering medication and/or medical gas
  • tobacco cessation resources and counselling
  • pulmonary rehabilitation

Services are available at outpatient hospital clinics, community health centres, patient’s homes and continuing care / long term care centres.

Note: Services may vary by community – please call for more information.

Telephone

780-385-3741

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Both adult and pediatric patients are accepted within this program.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Fees

There may be a charge for services or equipment that Alberta Healthcare doesn't cover.

Respite Care | 780-385-3741

Service hours

Phone during hours of operation for information on service delivery.  Please contact site directly to book respite.

Referral Needed

Yes
View more information...

Respite Care

Short-term care provided in a continuing care living centre for persons living at home to provide a break for their caregiver.

Telephone

780-385-3741

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Referral Needed

Respite application is submitted through a home care case manager

Fees

Fees are the same as the current continuing care accommodation charges and depend on the type of respite room (semi-private or private).

Volunteer Resources | 403-740-8565

Multiple Languages

Yes
View more information...

Volunteer Resources

Our volunteer roles share a commitment to improving the quality of the patient and family experience.

Volunteers are:

  • way-finders who help guide patients and families around our busy facilities,
  • friendly visitors who spend time with our socially isolated patients,
  • patient and family advisors who provide input and direction to AHS on numerous committees,  
  • supporters of our volunteer retail operations - where the proceeds are returned to AHS to provide patient care and comfort.

For general information about volunteering with AHS please visit our website.

Telephone

403-740-8565

Service language options

Languages other than English in which this service may be delivered.
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