Find Healthcare > Facilities >  Onoway Administration Building
Facebook Tweet Share

Main Content

 General Information

Environmental Public Health - Housing and Rental Accommodations at Onoway Administration Building

Works to make sure all public housing are safe for tenants and meet the Housing Regulation and Minimum Housing and Health Standards requirements.

Wait

Call your local office to make an appointment.

Accessibility

Wheel chair access available.

Service hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

This is not a drop in service. Please call for information between the listed hours

Address

4916 49 Avenue
Onoway Alberta
T0E 1V0

Fax

780-967-2060

Toll free number

1-833-476-4743

Website

Getting there

Wayfinding information not currently available.

 Other services

Addiction and Mental Health - Adult and Youth | 780-674-8239 (Addictions General & Referral Line), 1-888-594-0211 (Addiction and Mental Health Intake), 780-967-9117 (Mental Health General & Referral Line)

Multiple Languages

Yes
View more information...

Addiction and Mental Health - Adult and Youth

The focus of intervention is short term recovery. Clinicians help clients generate achievable goals for stabilization and change. Parental involvement is expected for children / youth unless a client is assessed as a mature minor.

Services are available for children, youth, adults and older adults with addiction and / or mental health concerns. Clinicians work with individuals and families to identify goals of treatment as they relate to their moderate to severe addiction and / or mental health concerns.

Addiction Services (clients with alcohol, tobacco, gambling, and / or other drug concerns) may include:

  • assessment
  • treatment
  • referrals to treatment centres
  • short-term outpatient treatment services (includes individual, family and / or group counselling)

Mental Health Services may include:

  • assessment
  • treatment / outpatient services (includes individual, family and / or group counselling)

Services may vary by location. Please call for more information.

Telephone

780-674-8239 (Addictions General & Referral Line), 1-888-594-0211 (Addiction and Mental Health Intake), 780-967-9117 (Mental Health General & Referral Line)

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 6:30 pm.
Wednesday: 8:00 am - 6:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

Mental Health Referrals made immediately with Centralized Intake, however first time appointments may be on a wait period depending on demand for service at that time.

Service hours

Closed Statutory Holidays.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Assertive Outreach Services

A range of supports are provided to persons living with severe and persistent mental illness while they are living in the community and whenever possible, while they are an inpatient.

A qualified team of health professionals offer:

  • assessment
  • counselling/therapy
  • medication Management
  • crisis Intervention
  • education
  • advocacy and liaison
  • problem solving
  • goal Setting
  • social and recreational activities
  • budgeting
  • shopping
  • housing
  • legal Issues
  • community access
  • education or employment

Services are individualized, focused on recovery, and based on the principles of Psychosocial Rehabilitation (PSR) to assist with various areas of community living.

Telephone

780-967-9117

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Individuals can be referred by:

  • self
  • physicians, psychiatrists
  • family or community members or
  • hospitals / health care providers

Although someone else may refer individuals, participation is voluntary and individuals have the right to refuse service.

Eligibility

For people ages 18 or older but referring doctors can call if they have someone younger than 18 with early psychosis.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

This is not a drop in service. Please call for information between the listed hours

Wait Times

Yes

Multiple Languages

Yes
View more information...

Environmental Public Health - Drinking Water

Albertans rely on safe drinking water from both public and private sources. Public health inspectors work with many partners to:

  • offer bacterial and chemical water sampling supplies for private wells and cisterns
  • provide information on protecting or improving water quality, including water treatment options
  • confirm the safety of public water supplies
  • issue health orders or advisories if there are health risks associated with drinking water supplies

Alberta's Nuisance and General Sanitation Regulation and the Public Health Guidelines for Non-Municipal Drinking Water include requirements and best practices for smaller public potable water systems.

Submit an online complaint or request, or contact us at 1-833-476-4743. For more information visit the Environmental Public Health website.

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Please call your local office to talk about the criteria for submitting a water sample.

Wait times

Call your local office to make arrangements for an appointment.

Fees

Fees may apply for sending a water sample for testing. Please contact your local office to discuss the charges.

Service hours

This is not a drop in service. Please call for information between the listed hours

Multiple Languages

Yes
View more information...

Environmental Public Health - Education

Answers general environmental public health questions about topics like safe cooking, pest problems, and mould.

Offers classes, courses, presentations, and displays on many environmental public health topics. They are suited to the audience’s needs. Information can be in-person, online, or in home study, and may be available in other languages. Some services offered are:

  • bed bugs presentations
  • courses for childcare facility staff
  • courses to operate temporary food concessions at fairs, festivals, exhibitions, carnivals, or other special events
  • displays at trade shows and expos
  • food sanitation and hygiene courses (the AHS Food Safety Course is required by Alberta’s Food Regulation)
  • hand washing and personal hygiene presentations
  • home study on food safety (a certificate in basic food safety may be issued)
  • swimming pool operators course
  • 3-hour courses on food safety (a certificate in basic food safety may be issued)

For more information visit the Environmental Public Health website or submit a request online.

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Fees

Fees for formal courses

Service hours

This is not a drop in service. Please call for information between the listed hours

Wait Times

Yes

Multiple Languages

Yes
View more information...

Environmental Public Health - Housing and Rental Accommodations

All rental accommodations in Alberta must be safe for tenants and meet minimum health standards. Public health inspectors respond to complaints and work with tenants and landlords to deal with health concerns in rental housing, like no heat, pests (mice, bed bugs), or mould.

Alberta's Housing Regulation and Minimum Housing and Health Standards list the requirements for all rental units such as apartments, hotels, motels, work camps, and houses.
Submit an online complaint or request, or contact us at 1-833-476-4743. For more information visit the Environmental Public Health website.

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

Call your local office to make an appointment.

Service hours

This is not a drop in service. Please call for information between the listed hours

Multiple Languages

Yes
View more information...

Environmental Public Health - New Business and Plan Approval

Reviews and approves plans for building or renovating restaurants or other food establishments, swimming pools, social care facilities (e.g., daycares and nursing homes), and personal service facilities (e.g., tattoo studios, spas).

Reviews plans for special events (e.g., fairs, exhibitions, or carnivals) to make sure the right services are available (including washrooms and hand wash stations).

Issues permits and licenses needed for some facilities to operate like:

  • a Food Handling Permit for food establishments open to the public
  • a Public Swimming Pools Regulation License for swimming pools open to the public

For more information visit the Environmental Public Health website or submit a request online.

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Service hours

This is not a drop in service. Please call for information between the listed hours

Multiple Languages

Yes
View more information...

Environmental Public Health - Orders, Disclosure and Legal Activity

This service inspects public places. When needed, is granted the power by The Public Health Act to order dangerous conditions to be fixed, removed, destroyed, or declared unfit.

Public health inspectors are designated as executive officers under the Public Health Act (RSA Chapter P-37) and enforce these regulations and standards:

  • Artificial Tanning Regulation
  • Bodies of Deceased Persons Regulation (AR 135/2008)
  • Communicable Diseases Regulation (AR 238/1985)
  • Food Regulation (AR 31/2006)
  • Food Retail and Foodservices Code
  • Housing Regulation (AR 173/1999)
  • Institutions Regulation (AR 143/1981)
  • Minimum Housing and Health Standards
  • Nuisance and General Sanitation Regulation (AR 243/2003)
  • Personal Services Regulation (AR 1/2020)
  • Personal Services Standards
  • Recreation Area Regulation (AR 198/2004)
  • Pool Standards
  • Public Swimming Pools Regulation (204/2014)
  • Standards for Artificial Tanning Facility Signage
  • Waiver Regulation (AR 298/2003)
  • Work Camps Regulation (AR 218/2002)

For more information visit the Environmental Public Health website or submit a request online.

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Service hours

This is not a drop in service. Please call for information between the listed hours

Multiple Languages

Yes
View more information...

Environmental Public Health - Personal Services

All personal services offered in Alberta must be safe for clients. Public health inspectors educate personal service workers and conduct inspections to assess if services are carried out in a safe way.
Personal services include hair styling, hair removal, manicures and pedicures, facials and skin care services, tanning, piercing, tattooing and other services that enhance, preserve or alter the client’s appearance. Personal services are offered to the public in many places such as salons, spas, tattoo studios, home-based businesses, mobile businesses, or special events.
Alberta's Personal Services Regulation and Personal Services Standards describe the minimum requirements for personal service facilities.

Personal services businesses need to notify AHS of all the services they offer to the public. This can be done online using the Personal Services Notification.

Submit an online complaint or request, or contact us at 1-833-476-4743. For more information visit the Environmental Public Health website.

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Service hours

This is not a drop in service. Please call for information between the listed hours

Multiple Languages

Yes
View more information...

Environmental Public Health - Recreational Water

Keeps the public from getting sick when using recreational water by:

  • approving pool plans
  • inspecting pools and other water facilities to ensure water is safe and sanitary
  • teaching operators about proper pool maintenance
  • reviewing water sample results (local community health centres may accept water samples for testing for E. coli, total coliforms, and Pseudomonas)

For more information visit the Environmental Public Health website or submit a request online.

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Service hours

This is not a drop in service. Please call for information between the listed hours

Multiple Languages

Yes
View more information...

Environmental Public Health - Risks: Indoor Air, Outdoor Air, Contaminated Sites

Responds to and investigates health risks from activities like sour gas wells, forest fires, and accidental releases of gasoline, pesticides, or other chemicals.

Reviews and makes recommendations to approving authorities regarding proposed land use developments (e.g., intensive livestock operations, industrial plants, or developments on contaminated sites).

Responds to complaints and investigates indoor air in residences, schools, malls, swimming pools, or other public places. Will also respond to and investigate complaints about outdoor air.

For more information visit the Environmental Public Health website or submit a request online.

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Service hours

This is not a drop in service. Please call for information between the listed hours

Multiple Languages

Yes
View more information...

Environmental Public Health - Safe Food

Alberta Health Services issues food handling permits to facilities that offer food to the public, like restaurants, food trucks, grocery stores, daycares, and nursing homes. Public health inspectors follow up on complaints and inspect food facilities to assess food safety.

Public health inspectors offer food safety information, education, and provide guidance on safe food handling practices for special events, markets, bake sales, and other functions.

Alberta's Food Regulation and Food Retail and Foodservices Code describe the minimum health requirements for food facilities.

Submit an online complaint or request, or contact us at 1-833-476-4743. For more information visit the Environmental Public Health website.

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Service hours

This is not a drop in service. Please call for information between the listed hours

Multiple Languages

Yes
View more information...

Environmental Public Health - Social Care

Reviews plans for new businesses and approves facilities as requested by Children's Services, Inspects many adult and childcare facilities routinely and follows up on complaints from clients or their families. May also provide education for staff in social care facilities.

Applies the requirements of various regulations under the Public Health Act and the CSA Standards in social care facilities including:

  • daycares and foster homes
  • drop-in centres and shelters
  • group family day homes and group homes
  • long-term care facilities, nursing homes, and seniors’ lodges
  • preschools and out-of-school care
  • playgrounds

For more information visit the Environmental Public Health website or submit a request online.

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Service hours

This is not a drop in service. Please call for information between the listed hours

Multiple Languages

Yes
View more information...

Environmental Public Health - Work Camps

Inspects work camps of all sizes, including camps that move around Alberta or stay in one place. This includes camps used for any type of business (e.g., oil exploration and development, logging, tree planting). Inspections check that food is safely prepared, water is safe to drink, sewage is properly treated and disposed of, and housing conditions are safe.

Teaches companies about requirements for work camps.

Investigates complaints from people living at work camps.

For more information visit the Environmental Public Health website or submit a request online.

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Service hours

This is not a drop in service. Please call for information between the listed hours

Multiple Languages

Yes
View more information...

Environmental Public Health Program

Our work includes:

  • inspecting public places like restaurants, daycares, swimming pools, and tattoo studios
  • inspecting rental housing and accommodations
  • inspecting tobacco and vaping retailers
  • investigating illnesses and disease outbreaks
  • providing education on topics including food safety, pool operation and child care health and safety
  • providing public health information to businesses and the public
  • offering water quality sampling supplies for public and private drinking water systems, public swimming pools, and beaches.

Submit an online complaint or request, or contact us at 1-833-476-4743. For more information visit the Environmental Public Health website.

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Service hours

Closed 12:00 PM (noon) to 1:00 PM, and statutory holidays.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Mental Health Information, Promotion and Prevention

Offers information, workshops and training on preventing and/or coping with:

  • stress, anxiety, depression, seasonal affective disorder, grief and loss
  • suicide
  • Mental Health First Aid Training
  • ASIST and other suicide intervention training

Mental health promotion facilitators work with schools and various community agencies to strengthen resiliency amongst the population.

Some services are offered directly by Alberta Health Services staff, agencies funded by Alberta Health Services or community partners

Telephone

780-967-9117

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

This service is available to all ages.

Wait times

Depends upon nature of request

Fees

There is a fee for Mental Health First Aid, suicide intervention training and other like courses. Information and workshops are at no cost.