Find Healthcare > Facilities >  Oilfields General Hospital

Main Content

 General Information

Preschool Oral Health Services at Oilfields General Hospital

Protect your child's teeth with free fluoride varnish. Start your child's visits early between 12 and 35 months (1 and 2 years) old.

Eligibility

Children between 12 and 35 months (1 and 2 years) old are eligible to start the program. For more information and eligibility, visit our website Preschool Oral Health Services

Note: For Calgary and area, eligibility is also based on family income.

How to access this service

Healthcare providers should consult the Alberta Referral Directory for service referral information.

Language

Low German interpretation is available in South and Central Zones.

Accessibility

Wheel chair access available.
This facility is wheelchair accessible and has an elevator on site.

Service hours

Please call clinic for hours of operation for this program.

Address

717 Government Road
Diamond Valley Alberta
T0L 0H0

Toll free number

1-855-943-1300

Website

Getting there

Parking available

 Other services

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Addiction and Mental Health - Domestic Abuse Response Team

Domestic violence can take many forms, including verbal, physical, sexual, psycological, emotional, spiritual, and the violation of rights which can happen in any relationship based on intamcay, dependency, or trust. The Domestic Abuse Response Team (DART) offers specialized support to patients of all genders who are experiencing any form of domestic violence. Individuals do not have to be in a crisis to access the DART response, and can request a referral at select emergency departments, urgent care centres, and maternity units. Participation is voluntary and at no cost to the patient.

Although, as of November 30th, 2023, the DART project has sunset, domestic violence services are still being provided through localized shelter response, while individuals are present within the Alberta Health Services (AHS) or Covenant Health facility. Referrals of patients to the respective shelters remain confidential, nonjudgemental, and choice-based. A referral is initated through the patient or by an AHS or Covenant Health employee. A shelter responder will connect with the individual over the phone to conduct further assessment and provide the following services based on their needs.

  • emotional support
  • information and education about domestic violence
  • assistance with safety planning
  • information about and referrals to local supports, including financial assistance, counselling, food bank, etc.
  • assistance with contacting local law enforcement and / or Children's Services
  • access to safe accommodations, including emergency shelter or hotel

This service is provided by AHS or Covenant Health and external shelter service providers.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

This service targets:

  • Albertans who disclose concerns of domestic violence or feeling unsafe
  • anyone 16 years of age and older, any gender (Child and Family Services involvement for patients under the age of 16)
  • clients must be alert, oriented and medically cleared in-person at nearest AHS facility
  • clients must be able to provide informed consent

Adult Day Program | 403-933-6505

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Adult Day Program

Provides up to 6 hours of wellness program. The program offers:

  • activities, recreation, and exercises
  • blood pressure and weight monitoring
  • help with medication
  • basic personal care
  • rest breaks
  • meals and snacks

Telephone

403-933-6505

Service Hours

Wednesday: 10:00 am - 3:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

A referral from a Home Care Case Manager is needed.

Eligibility

Must be a Home Care client over the age of 18.

Wait times

Wait time depends on how urgent the referral is.

Fees

May be a charge for a meal and snack. Client is responsible for transportation arrangements and costs.



Fee Reductions

May be eligible for cost share based on annual income.

Cafeteria Services | 403-933-2222 (Switchboard)

Service hours

Payment by cash only

View more information...

Cafeteria Services

Cafeteria services offer food and beverages at Alberta Health Services facilities. Catering services and vending machines are available at some sites. Each cafeteria services site team is dedicated to creating great food, inspiring healthy eating, and providing outstanding customer service to support the health of Albertans.

**Please note hours of operation may vary from site to site.

Telephone

403-933-2222 (Switchboard)

Service Hours

Sunday: 9:00 am - 4:00 pm.
Monday: 9:00 am - 4:00 pm.
Tuesday: 9:00 am - 4:00 pm.
Wednesday: 9:00 am - 4:00 pm.
Thursday: 9:00 am - 4:00 pm.
Friday: 9:00 am - 4:00 pm.
Saturday: 9:00 am - 4:00 pm.

Fees

Food is available for purchase.

Calgary Rural Diabetes Program | 844-445-5588 (Referral phone)

Wait Times

Yes

Multiple Languages

Yes
View more information...

Calgary Rural Diabetes Program

This service may provide:

  • diabetes education/counselling in a virtual group setting
  • one-to-one appointments with nurses and dietitians, which include an overview of the disease, complications, medications, exercise, and nutrition

Telephone

844-445-5588 (Referral phone)

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

A1C greater than 6.5 %

Wait times

An estimated wait time will be provided at the time of appointment booking.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Cardiology - Electrocardiogram Services

Provides ECGs to diagnose possible heart conditions. Cardiologists and the Internal Medicine department reviews the results and sends a report to the referring / ordering doctor.

Telephone

403-933-6502

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Closed for lunch from 12:00 PM - 1:00 PM.
Evening Hours vary by clinic location.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Community Addiction and Mental Health Services - Rural

Working across the lifespan, clinicians work with individuals and families to identify goals of treatment as they relate to Addiction and Mental Health concerns.

Other services include:

  • geriatrics (for individuals with cognitive decline)
  • outreach
  • urgent mental health care walk in ( times vary ) at Cochrane, Canmore, Banff and Airdrie Urgent Care Centers, Okotoks

Telephone

403-933-3800 General Inquiries

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Service targeted to individual who:

  • present with moderate to severe mental health symptoms
  • would like to change their relatonship with substance use

Wait times

An estimated wait time will be provided at the time of appointment booking.

Community Physiotherapy | 403-933-6506

Wait Times

Yes

Multiple Languages

Yes
View more information...

Community Physiotherapy

Service is provided to clients who meet the following inclusion criteria:

  • resident of Alberta
  • valid Alberta personal health care number (AB-PHN)
  • functional rehabilitation goal(s)
  • rehabilitation readiness, including: medically stable; physically able to participate in intervention, cognitively able to participate


Exlusion criteria includes:

  • WCB and MVA injury related concerns
  • multi-disciplinary pain management
  • currently recieving / recieved physiotherapy from another program or provider
  • children / youth developmental delay support

Telephone

403-933-6506

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

See program description.

Pelvic Floor services are only offered out of Nanton Community Health Centre and Oilfields General Hospital. There are specific inclusion / exclusion criteria for pelvic floor physiotherapy. Please contact the clinic for more information.

Wait times

3 Months

Waiting time can vary based on identified patient needs and location.

Continuing Care Services | 403-933-2222

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Continuing Care Services

This service provides care using a collaborative model. The department aims to:

  • maintain and promote independence and health
  • prevent illness
  • ensure dignity and individual self-worth

It maintains an interdisciplinary team approach with residents and their families and provides an environment that encourages physical, psychological and spiritual well-being as well as continuity of care through the coordination of resources and services.

Provides long-term residential care, including:

  • nursing and personal care
  • physical, occupational or recreational therapy
  • pharmacy services

Visit the Alberta Health Services Continuing Care website for more information.

Telephone

403-933-2222

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Fees

Accommodation fees are charged as well as additional fees for other services including but not limited to: personal laundry, hairdressing, in-room telephone and cable.



Fee Reductions

Emergency Services | 403-933-2222

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Emergency Services

If you have an emergency, call 911.

Emergency departments:

  • take care of people that are very sick or injured on a priority basis. This means the sickest people are seen first. If you go to an emergency department for care that isn't urgent, you will not likely be seen right away.
  • provide medical care, which includes assessment and treatment
  • stabilize people and get them ready to transport to a higher level of care facility (if needed)
  • provide follow-up care including referrals to a family doctor or specialist (if needed)

Emergency Department wait times are now available for Calgary, Edmonton, Lethbridge, Medicine Hat and Red Deer.

Get the right care when you need it, to learn more visit Know Your Options

This service may be impacted by the COVID pandemic. View the Hours of Operations to see if the location has been impacted. Visit https://ahs.ca/covid for up-to-date information.

Telephone

403-933-2222

Service language options

Languages other than English in which this service may be delivered.

Wait times

We can’t predict how long you will need to wait in the emergency department. Patients are assessed (triaged) using a standard scoring system called the Canadian Triage and Acuity Scale (CTAS) to see how urgent their health needs are.

Service hours

Pick-up Details:
Monday - Sunday 8:00 AM - 8:00 PM

 

Drop-off Days:
Monday

Before 3:00 PM

Multiple Languages

Yes
View more information...

Environmental Public Health - Water Sample Bottle Pick-up and Drop-off

Drinking water, beaches and swimming pool water can be tested. Chemical water sampling testing is available and looks for common chemicals and trace metals found in water. Bacteria water sampling tests water samples for indicator bacteria to ensure water is safe.

For additional information,

Telephone

403-933-8505 ext. 2

Service language options

Languages other than English in which this service may be delivered.

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

General Medicine - Inpatients

Offers care on an inpatient basis including assessing, diagnosing, and treating many types of medical problems.

Telephone

403-933-2222

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided when accepted to the program.

Wait Times

Yes

Multiple Languages

Yes
View more information...

General Radiography (X-Ray)

General Radiography uses x-rays to produce images of the structures inside the body, particularly bones. X-ray beams can pass through the body, but they are absorbed in different amounts depending on the density of the material they pass through.

Telephone

403-933-6503

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

View more information...

Health Information / Records Management

Completes patient charts, collects data, data entry and coding, collects patient information, dictates notes, and transcribes inpatient and outpatient charts.

Telephone

403-933-6510

Service Hours

Monday: 8:00 am - 2:45 pm.
Tuesday: 8:00 am - 2:45 pm.
Wednesday: 8:00 am - 2:45 pm.
Thursday: 8:00 am - 2:45 pm.
Friday: 8:00 am - 2:45 pm.

Fees

There is a fee for copies of health records.

Hospitals | 403-933-2222 (Switchboard)

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Hospitals

To access contact information and a list of services offered, select a hospital.

Search through a complete list of progams and services, or hospital and facility information with the following:

Find Healthcare:

Telephone

403-933-2222 (Switchboard)

Service language options

Languages other than English in which this service may be delivered.

Multiple Languages

Yes
View more information...

Immunization - Adult Services

This service provides routine immunization for adults. Suggested immunizations:

  • a booster dose of Tdap - tetanus, diptheria and pertussis (whooping cough), every 10 years
  • Tdap vaccine for people who are pregnant, every time they are pregnant
  • Hepatitis B vaccine (HBV) for unprotected adults born in 1981 or later. Some adults born before 1981 may need this vaccine if they are at risk for hepatitis B (example: health problems, type of
  • work, lifestyle, contact with the virus)
  • Human Papillomavirus (HPV) vaccine for adults up to and including age 26 years who did not get it in school
  • Measles, Mumps, Rubella (MMR) vaccine for adults whose immunization records do not show the recommended number of doses of measles, mumps, or rubella vaccine
  • Chickenpox vaccine for unprotected adults
  • annual seasonal influenza vaccine
  • pneumococcal vaccine for adults 65 years of age and older and adults with certain health problems

To find out which vaccines are recommended for you and to book an appointment for immunization, call your nearest community / public health centre. If you are not sure where your nearest community / public health centre is, you can call Health Link at 811. Bring any immunization records you have to the appointment, especially if you were immunized in another province or country.

For more general information about immunization go to ImmunizeAlberta.ca, Immunizations at myhealth.alberta.ca, or call Health Link.

Telephone

403-933-6505

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Service targeted to:

  • 18 years and older

Multiple Languages

Yes
View more information...

Immunization - Infant and Preschool Services

Alberta Health Services provides routine immunization for infants and children across Alberta. Immunizations are free of charge for infants and children who live in Alberta.
Immunizations are recommended for infants starting at 2 months of age. Routinely recommended vaccines include: diphtheria, pertussis (whooping cough), tetanus, polio, Haemophilus influenzae type b, hepatitis B, rotavirus, meningococcal, pneumococcal, measles, mumps, rubella, varicella (chickenpox), and influenza.

For the routine immunization schedule, go to immunizealberta.ca.

Additional vaccines may be needed depending on your child’s health conditions or other risk factors.

Immunization is effective. Other than providing safe drinking water, no other health intervention works as well as immunization to reduce disease and death rates. Immunization protects whole communities. The more people who are fully immunized in a community, the safer everyone is.

Immunization is safe. It is much safer to get immunized than to get the diseases that vaccines protect against.

For more information, and to book an appointment, call your nearest community/public health centre. If you are not sure where your nearest community/public health centre is, call Health Link at 811. Bring your child’s immunization record to the appointment, especially if your child was immunized in another province or country.

For more general information about immunization, go to immunizealberta.ca, Immunizations at myhealth.alberta.ca, or call Health Link at 811.

Telephone

403-933-6505

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Service targeted to:

  • 2 months to 5 years
View more information...

Immunization - School Services

Each year, Alberta Health Services, Public Health reviews immunization records for students in grades 1, 6, and 9 to see what immunizations each student needs. A consent form is then sent home with an information sheet for each vaccine recommended for the student. No immunizations will be given in school without consent from a parent or legal guardian. Immunizations in this program include:

  • Grades 1, 6, and 9: Any routine childhood and school vaccines that may have been missed according to a review of the students immunization record on file
  • Grade 6: Hepatitis B (HBV) vaccine for students who have not already completed a hepatitis B immunization series and human papillomavirus (HPV) vaccine
  • Grade 9: Tdap - tetanus, diphtheria, acellular pertussis and meningococcal (Groups A, C, Y, W-135) conjugate vaccine

Telephone

403-933-6505

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Eligibility

Students in Grades 1, 6, and 9.

Indigenous Hospital Support Services | 403-933-6551 Ext. 551

Multiple Languages

Yes
View more information...

Indigenous Hospital Support Services

What we can do:

  • support Indigenous

Patients incorporate their traditional and spiritual practices during their hospital stay. We recognize all faiths and can connect you with the appropriate support you may need.

  • help the patient and their family feel comfortable in the hospital and provide support during the hospital stay
  • translation services
  • make referrals on/off reserve. Provide resource/contact information on Indigenous specific resources
  • smudging
  • coordinate use of ceremony room
  • help plan and support the patients discharge from the hospital
  • cultural consultation
  • consult with healthcare providers about Indigenous centred practices and care
  • advocate for the patient and their families

Telephone

403-933-6551 Ext. 551

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

First Nations (Status and Non-Status), Metis and Inuit people and their families.

Laboratory Services | 1-877-702-4486 (Appointment), 403-933-6502 (Lab)

Service hours

To book an appointment for collection use the Q.Me Appointment System or by phone.

Short notice appointments are available in urgent situations by phone.

Community collection hours:Monday - Friday: Appointments available 8:30 AM - 4:30 PM
Walk-Ins available 8:30 AM - 4:00 PM

Closed Saturdays, Sundays, and Statutory holidays.

As this is an acute care facility, urgent and emergent priorities may impact and extend predicted wait times.

Walk-Ins will be accommodated when time permits between pre-booked appointments during posted hours.

Employment related drug testing, fertility testing, post vasectomy testing or paternity testing services are not performed at this site.

Wait Times

Yes
View more information...

Laboratory Services

Laboratory Services provides collection of blood and body fluids for tests ordered by your doctor or healthcare provider including a comprehensive range of routine and specialized lab testing and clinical consultations:

  • blood and body fluid sample collection
  • biochemistry and toxicology
  • electrocardiogram (ECG)
  • genetics and genomics
  • urinalysis
  • transfusion medicine
  • hematology
  • coagulation studies
  • microbiology
  • public health testing
  • serology
  • surgical pathology
  • cytopathology
  • autopsy pathology
  • student practicum training for medical lab technologists and medical lab assistants

Note: Some locations may not offer the full range of testing. To confirm availability of a specific test, contact the location.

APL Booking Line: 1-877-702-4486 or book online.

Telephone

1-877-702-4486 (Appointment), 403-933-6502 (Lab)

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Lactation Services | 403-933-6505

Service hours

Closed from 12:00 PM - 1:00 PM for lunch. Closed on Statutory holidays.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Lactation Services

Offers breastfeeding / chestfeeding support to:

  • parents who have breast/chest concerns e.g. latching, sore/painful nipples, yeast, mastitis, milk supply, pumping, weaning
  • babies with tongue-ties, yeast, latching problems, slow weight gain, failure to thrive
  • prenatal counselling regarding nipple concerns, concerns with breast/chestfeeding, breast surgery, concerns with breast/chestfeeding previous children or need support

A breast / chestfeeding resource for doctors and healthcare providers.

Telephone

403-933-6505

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Telephone access to interpreters.

Wait times

1 Days

May not be available on the weekends.

Lost and Found Services | 403-933-2222 Switchboard

Multiple Languages

Yes
View more information...

Lost and Found Services

Provides a contact point for people who have lost items at the facility.

Telephone

403-933-2222 Switchboard

Service Hours

Sunday: 7:45 am - 3:45 pm.
Monday: 7:45 am - 3:45 pm.
Tuesday: 7:45 am - 3:45 pm.
Wednesday: 7:45 am - 3:45 pm.
Thursday: 7:45 am - 3:45 pm.
Friday: 7:45 am - 3:45 pm.
Saturday: 7:45 am - 3:45 pm.

Service language options

Languages other than English in which this service may be delivered.

Oral Health - Preventative Dental Services | 1-855-943-1300 (Fluoride Varnish Line)

Multiple Languages

Yes
View more information...

Oral Health - Preventative Dental Services

Our goal is to improve the oral health of people of all ages, in Calgary and its surrounding areas. A healthy mouth is an important piece in a person's overall health. Healthy teeth and gums support good nutrition, speech, growth, development, learning, and social development.

Services include:

Health Promotion Campaign

Telephone

1-855-943-1300 (Fluoride Varnish Line)

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Multiple Languages

Yes
View more information...

Patient Email Well Wishes

As part of our support for patient care and comfort, friends and family of inpatients at hospital and health care facilities can send well wishes via email. Sites participating in the program will receive the message, will ensure that the message is only "well-wish" (any other type of communication will be deleted) and will arrange for delivery within 3 business days. A couple of important reminders - the electronic delivery system is not a secure connection, so please don't add any confidential information to your message. Plus the "well-wish" system does not allow for replies or confirm receipt / delivery confirmation.

Service language options

Languages other than English in which this service may be delivered.

Patient Food Services | 403-933-6515

Service hours

General hours of Patient meal service:

Breakfast: 8:00 AM - 9:00 AM

Lunch: 11:30 AM - 12:30 PM

Supper: 4:45 PM - 5:45 PM

 

Cafeteria Hours:

Monday to Friday: 9:00 AM - 4:00 PM

View more information...

Patient Food Services

Patient Food Services overarching objectives are to:

  • Offer quality food and food choice, to support Patient Centered Care
  • Work with the whole care team to ensure that Meals Matter
  • Foster a positive meal experience that results in enjoyment of meals, as well as improved satisfaction and food intake that supports recovery
  • Provide menus that are based on “Canada’s Food Guide” and that are adaptable for therapeutic requirements
  • Offer appealing food that encourages eating for health
  • Provide meal service styles appropriate to the patient population (e.g. tray service, dining room service) and meal delivery systems that support safe high quality food served at appropriate temperatures to the correct patient / resident

PFS delivers more than 31,000 patient/resident meals each day within AHS facilities.

Telephone

403-933-6515

Service Hours

Sunday: 7:00 am - 7:15 pm.
Monday: 7:00 am - 7:15 pm.
Tuesday: 7:00 am - 7:15 pm.
Wednesday: 7:00 am - 7:15 pm.
Thursday: 7:00 am - 7:15 pm.
Friday: 7:00 am - 7:15 pm.
Saturday: 7:00 am - 7:15 pm.

Patient Information | 403-933-2222

Service hours

After hours through Acute Care.

View more information...

Patient Information

Services offered:

  • responding to patient location inquires
  • providing direction on a patients whereabouts

Telephone

403-933-2222

Service Hours

Monday: 7:45 am - 4:00 pm.
Tuesday: 7:45 am - 4:00 pm.
Wednesday: 7:45 am - 4:00 pm.
Thursday: 7:45 am - 4:00 pm.
Friday: 7:45 am - 4:00 pm.

Postpartum Services | 403-933-6505

Service hours

Postpartum services offered on Saturday and Sunday as required and by appointment only.

Multiple Languages

Yes
View more information...

Postpartum Services

Services include:

  • newborn assessments including checking for jaundice
  • postpartum assessment for new mothers includes physical and psychosocial assessmetns including domestic violence
  • support with infant feeding including lactation consultants to help with breastfeeding
  • parenting information
  • information about newborn care, safety, growth, and development
  • referrals to social worker support as needed
  • referrals to doctors and community services as needed

Telephone

403-933-6505

Service Hours

Monday: 8:15 am - 4:30 pm.
Tuesday: 8:15 am - 4:30 pm.
Wednesday: 8:15 am - 4:30 pm.
Thursday: 8:15 am - 4:30 pm.
Friday: 8:15 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Able to use translation services.

Eligibility

Families with newborn infants 0 to 2 months old who live in Calgary.

Service hours

Please call clinic for hours of operation for this program.

Multiple Languages

Yes
View more information...

Preschool Oral Health Services

Fluoride varnish helps protect your child's teeth from tooth decay (cavities). It slows down decay already started.

Your child needs four fluoride varnish visits, six months apart, to best protect their teeth. Fluoride varnish is painted on your child's teeth. It takes less than one minute to apply. You can hold your child during the visit.

You can also ask any questions you may have about protecting your child's teeth.

If your child is diagnosed with asthma by a doctor, bring their quick reliever medication to the appointment. If your child feels anxious with dental visits it may trigger asthma symptoms.

This provincial prevention service is available across Alberta.

For more information and eligibility, visit our website: Preschool Oral Health Services

Service language options

Languages other than English in which this service may be delivered.

Low German interpretation is available in South and Central Zones.

Eligibility

Children between 12 and 35 months (1 and 2 years) old are eligible to start the program. For more information and eligibility, visit our website Preschool Oral Health Services

Note: For Calgary and area, eligibility is also based on family income.

Public Health Services | 403-933-6505 or 811 for immunization appointments only, 403-943-5465 immunization appointments only

Wait Times

Yes

Multiple Languages

Yes
View more information...

Public Health Services

Community Health Centres provide a wide range of health services, which may include:

Telephone

403-933-6505 or 811 for immunization appointments only, 403-943-5465 immunization appointments only

Service Hours

Monday: 8:15 am - 4:30 pm.
Tuesday: 8:15 am - 4:30 pm.
Wednesday: 8:15 am - 4:30 pm.
Thursday: 8:15 am - 4:30 pm.
Friday: 8:15 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Registration | 403-933-2222

Service hours

After hours Acute Care / Remote Registration.

View more information...

Registration

Patient Registration registers:

  • and pre-registers patients and collects demographic and financial information
  • patients for inpatient admissions, ambulatory clinic appointment, and emergency department services

Telephone

403-933-2222

Service Hours

Monday: 7:45 am - 4:00 pm.
Tuesday: 7:45 am - 4:00 pm.
Wednesday: 7:45 am - 4:00 pm.
Thursday: 7:45 am - 4:00 pm.
Friday: 7:45 am - 4:00 pm.

Service hours

Dietitian appointment times may vary.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Rural Nutrition Counselling - Adult

The majority of teaching is one-to-one, however, group sessions may be offered to promote enhanced learning of clients. Nutrition information and resources can be found on Alberta Health Services’ Healthy Eating Starts Here. This service is available to rural communities only.

Additional Services:

Telephone

403-956-1485

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Adults, 18 years and older

Wait times

An estimated wait time will be provided at the time of appointment booking.

School Health Program | 403-933-6505, 403-944-7200, 811 (immunization appointments only)

View more information...

School Health Program

This service offers:

  • public health nursing to support all schools in the Calgary Zone
  • public health nursing assists school communities with health resource navigation and partners with school communities to promote health and develop strong, supportive communities
  • school aged immunizations through school-based programs. Routine immunization programs occur in grades 1, 6 and 9

Telephone

403-933-6505, 403-944-7200, 811 (immunization appointments only)

Eligibility

School communities (students, staff and families) in the Calgary Zone requiring routine school immunization, health promotion, disease and injury prevention.

Social Work Services | 403-933-2222 (Switchboard)

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Social Work Services

This service works individually with patients, groups and/or families to:

  • conduct assessments and develop interventions to alleviate social and personal problems
  • identify needs and gaps and connect patients with community supports and resources
  • empower patients to cope and problem solve during or after injury, disease or illness
  • provide referrals to other AHS and community programs as required (example - Addictions and Mental Health )
  • counsel patients and their families in coping with aspects of an illness, hospitalization and the impact of lifestyle choices on health
  • assist patients and families to navigate the healthcare system and address legal and financial issues impacting care

Telephone

403-933-2222 (Switchboard)

Service language options

Languages other than English in which this service may be delivered.

Language Line and translation available as required.

Referral Needed

Referral is usually through the care team or patients and families can request to see a social worker while attending hospital.

Spiritual Care Services | 403-933-6505

Service hours

24 hour service. Please call office number.

Multiple Languages

Yes
View more information...

Spiritual Care Services

Provision of spiritual health care by clinically trained Spiritual Health Practitioners to patients and families across diverse spiritual, religious, cultural, and philosophical values, beliefs, and practices.

Spirituality is a dimension of health. A Spiritual Health Practitioner (SHP) is a member of the health care team that can help you understand your unique health journey in light of your personal beliefs, values, relationships and experiences. Spiritual healthcare is confidential, inclusive, compassionate, and respectful and SHPs are skilled in providing philosophical, spiritual, and religious patient care across beliefs, cultural perspectives, and practices. They address spiritual distress (experiences of loss of meaning and connection in relation to yourself, to others and to what you understand as greater) and promote spiritual well-being (connection in relation to yourself, to others and to what you understand as greater).

A SHP will listen compassionately and work with you to determine the support you want and need. Services may include the following:

  • counselling (supportive, problem focused or grief counselling), to help you:
  • find strength to accept what is happening.
  • find meaning and connection in the midst of illness, injury and trauma.
  • cope better with pain and discomfort
  • understand feelings of anxiety, depression, anger, and loneliness
  • understand what’s important to you and make decisions about your health.
  • support when facing ethical dilemma, moral distress, and the need to make difficult decisions.
  • being an advocate to support patients / families as they navigate the health care system in light of their spiritual, religious, philosophical and cultural beliefs, values, and practices
  • connecting with religious and / or cultural supports and services
  • providing palliative and end of life spiritual care

Telephone

403-933-6505

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Remote Language Interpretation service is available

Switchboard | 403-933-2222

Service hours

Available 24 a day, 7 days a week.
View more information...

Switchboard

These services include:

  • answering incoming telephone calls
  • transferring telephone calls and
  • giving out authorized telephone numbers

Telephone

403-933-2222

Tuberculosis Testing | 403-933-6505

Wait Times

Yes

Multiple Languages

Yes
View more information...

Tuberculosis Testing

Offers tuberculosis (TB) skin testing to eligible Albertans. The Mantoux skin test is not recommended to diagnose TB.

Testing is done at public health centres throughout the province:

If you are not eligible for free testing but still need to be tested there will be a charge for the test.

For travel or work related TB testing contact the Travel Health Services in your area.

Telephone

403-933-6505

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Eligibility includes:

  • recent contact with known TB cases
  • people with medical conditions / therapies that increase risk of progressing from latent tuberculosis infection (LTBI) to active TB (HIV/AIDS, transplantation, on dialysis for chronic renal failure, silicosis, cancer of the head and neck, being treated with immunosuppressive drugs)
  • all refugees less than age 50 who are from a country where TB is common AND who have immigrated here in the last 2 years
  • foreign-born children up to and including age 14 who have lived in a country where TB is common AND who have immigrated here within the past 2 years

Wait times

Wait times vary.

Fees

There is a charge for anyone not meeting the eligibility criteria.

Volunteer Resources | 403-933-6564

Multiple Languages

Yes
View more information...

Volunteer Resources

Our volunteer roles share a commitment to improving the quality of the patient and family experience.

Volunteers are:

  • way-finders who help guide patients and families around our busy facilities,
  • friendly visitors who spend time with our socially isolated patients,
  • patient and family advisors who provide input and direction to AHS on numerous committees,
  • supporters of our volunteer retail operations - where the proceeds are returned to AHS to provide patient care and comfort.

For general information about volunteering with AHS please visit our website.

Telephone

403-933-6564

Service Hours

Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Well Child Services | 403-933-2222, 403-944-7200, 811 (immunization appointments only)

Service hours

Closed 12:00 PM - 1:00 PM

Multiple Languages

Yes
View more information...

Well Child Services

Provide appointments for:

  • routine vaccination (2, 4, 6, 12, 18 months and 4 years of age)
  • health education, health promotion and support for parents related to adjustment to parenthood, breastfeeding, infant feeding, nutrition and healthy eating, normal growth and development, etc.
  • health assessment and screening to identify health concerns
  • information and referral to community services, and community partnerships

There are 20 Community Health Centres (7 urban and 13 rural) across the Calgary Zone.

Telephone

403-933-2222, 403-944-7200, 811 (immunization appointments only)

Service Hours

Monday: 8:15 am - 4:30 pm.
Tuesday: 8:15 am - 4:30 pm.
Wednesday: 8:15 am - 4:30 pm.
Thursday: 8:15 am - 4:30 pm.
Friday: 8:15 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Families with infants and / or children aged 2 months to 5 years of age requiring routine well child appointments.

‚Äč