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 General Information

Look Good Feel Better at Tom Baker Cancer Centre

Offers support for women who are being treated for cancer.

Eligibility

For women age 18 years and older.

How to access this service

Register on-line for workshops.

Accessibility

Wheel chair access available.

Service hours

Contact for details.

Address

1331 29 Street
Calgary Alberta
T2N 4N2

Telephone

1-800-914-5665 (Registration)

Getting there

Parking available

Parking map

 Other services

Alberta Radiosurgery Centre | 403-521-3800 (General Info)

Wait Times

Yes
View more information...

Alberta Radiosurgery Centre

Program utilizing cutting edge technology and a collaborative approach between a variety of specialties, ARC offers treatment to patients with a variety of abnormalities in the brain and other sites elsewhere in the body. 

Telephone

403-521-3800 (General Info)

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Multiple Languages

Yes
View more information...

Calgary Supportive Care for Cancer Patients - Resource Counselling

As you're dealing with cancer, you may find that you need help with basic needs such as:

  • medical insurance
  • income support and financial assistance
  • transportation and accommodation
  • disability benefits

The service holds a weekly class on how to get help for your financial and other basic needs.

For more information visit CancerControl Alberta.

Telephone

403-355-3207

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Service hours

Closed statutory holidays

Wait Times

Yes

Multiple Languages

Yes
View more information...

Cancer Treatment and Care - Cancer Care Centres

Cancer centres are located within local regional hospitals / health centres. They deliver a range of treatments and care options to cancer patients as close to home as possible, including outpatient chemotherapy, education, and support.

Contact a centre for information or educational material related to cancer.

Telephone

403-521-3723

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

Wait times vary by location.

Service hours

Hours noted above are for the hours of service in the treatment area. Telephone line coverage is limited to 8:00 AM to 4:30 PM.

Hours of operation for this service varies. Please call for site specific information.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Chemotherapy / Systemic Cancer Locations

This service uses systemic treatment (anti-cancer medicine) to treat cancer. This may include:

  • immunotherapy
  • chemotherapy
  • targeted therapy
  • hormonal therapy

Classes and/or resources are available.

Telephone

403-521-3723

Service Hours

Monday: 8:30 am - 7:00 pm.
Tuesday: 8:00 am - 7:30 pm.
Wednesday: 8:00 am - 7:30 pm.
Thursday: 8:00 am - 7:30 pm.
Friday: 8:00 am - 7:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

After Hours: Healthcare Professionals can call 403-944-1110 and ask to speak to a Palliative Care physician.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Complex Cancer Management Service

This service operates on a consultative basis in conjunction with patients’ existing oncology and community care teams. Patients are seen by a physician or nurse practitioner. The team will follow the patients progress until symptoms are stable, and management is then continued by patients’ existing oncology and family medicine providers.

Telephone

403-521-3589

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Adults 18 years and older with cancer related pain/symptoms who are receiving ongoing treatment at the Tom Baker Cancer Centre.

This service does NOT manage chronic non-cancer pain. 

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Office hours are Tuesday and Wednesday.

Clinic is held Wednesday mornings.

Multiple Languages

Yes
View more information...

Dyspnea and Pleurex Clinics

Clinic for patients with a presumed or confirmed malignant pleural effusion, specializing in tunneled pleural catheters.

Telephone

403-521-3511

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Patients must have a pleural effusion that is confirmed or presumed malignant.

Genetic and Genomics | 403-521-3310 (Physician Inquiries Only), 403-521-3723 (General Inquiries)

Referral Needed

Yes
View more information...

Genetic and Genomics

This program  offers special testing for different genetic conditions. Results are only sent to the person that orders the test.

Telephone

403-521-3310 (Physician Inquiries Only), 403-521-3723 (General Inquiries)

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Referral Needed

All tests must be ordered by a doctor or healthcare provider.

Multiple Languages

Yes
View more information...

Health Information - Access and Disclosure

In accordance with Alberta’s Health Information Act, this is a service which enables the release of individually identifiable health information with or without the consent of an individual.

 

Telephone

403-521-3939

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Fees

All requests are charged a fee in accordance with the Health Information Act. A basic fee of $25.00 is applied to all requests which includes up to 20 pages depending on record format i.e. paper, electronic or microfilm record. Each additional page costs from .25 to .50 cents per page. Dependent on the type of request additional costs may apply.



Fee Reductions

If you are unable to pay the fee, please submit evidence of financial hardship.

View more information...

Health Information / Records Management

Provides patients with information from their health records

Completes patient charts, collects data, data entry and coding, collects patient information, dictates notes, and transcribes inpatient and outpatient charts.

Telephone

403-521-3314

Service Hours

Monday: 7:30 am - 4:30 pm.
Tuesday: 7:30 am - 4:30 pm.
Wednesday: 7:30 am - 4:30 pm.
Thursday: 7:30 am - 4:30 pm.
Friday: 7:30 am - 4:30 pm.

Fees

There is a fee for copies of health records.

Laboratory Services | 403-944-1030

Service hours

24 hour service provided for inpatients.

Wait Times

Yes
View more information...

Laboratory Services

This service provides a comprehensive range of routine and specialized lab testing and clinical consultation, services may include:

  • blood and body fluid sample collection
  • biochemistry and toxicology
  • urinalysis
  • transfusion medicine
  • hematology
  • coagulation studies
  • microbiology
  • serology
  • surgical pathology
  • cytopathology
  • autopsy pathology
  • student practicum training for medical lab technologists and medical lab assistants

Telephone

403-944-1030

Service Hours

Monday: 7:30 am - 4:00 pm.
Tuesday: 7:30 am - 4:00 pm.
Wednesday: 7:30 am - 4:00 pm.
Thursday: 7:30 am - 4:00 pm.
Friday: 7:30 am - 4:00 pm.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Look Good Feel Better | 1-800-914-5665 (Registration)

Service hours

Contact for details.

Multiple Languages

Yes
View more information...

Look Good Feel Better

A free workshop to support women with cancer. Each woman gets cosmetic products and learns makeup tips to help manage side effects from their treatments. Information is also provided about hair and headwear. For more information about wigs, scarves, hats, skin care, and makeup, see our website.

Telephone

1-800-914-5665 (Registration)

Service language options

Languages other than English in which this service may be delivered.

Eligibility

For women age 18 years and older.

Lowdown on Down There | 403-355-3207, 403-355-3246 (Registration)

Multiple Languages

Yes
View more information...

Lowdown on Down There

Provides help with:

  • vaginal pain
  • loss of sexual interest
  • questions about vaginal health

Participation involves completion of surveys as this program is offered as part of a research program.

Telephone

403-355-3207, 403-355-3246 (Registration)

Service language options

Languages other than English in which this service may be delivered.

Eligibility

For women affected by cancer treatment.

Service hours

Nutrition Counselling M-F 8:00 AM - 4:30 PM

Register for Nutrition classes at:  https://app.bookking.ca/ahs_cancerpatienteducationpub/courses/index.asp

View more information...

Nutrition Counselling - Cancer

Nutrition plays a key role in providing the best care to cancer patients for prevention, symptom control, treatment and quality of life. Registered Dietitians provide patients and their families with expertise in the field of nutrition care including:

  • nutrition assessment
  • counselling and education available in individual and group formats
  • nutrition classes

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Multiple Languages

Yes
View more information...

Oncology And Sexuality, Intimacy and Survivorship Program

A variety of in-person programs and services for patients (and their partners) in Calgary and Edmonton. Telehealth consultations are available to patients across the province. Patients can now get help in the privacy of their home. Topics covered include:

  • female sexuality and cancer
  • male sexuality and cancer
  • erectile dysfunction
  • vaginal health
  • lose of sexual desire
  • fertility

Telephone

403-355-3207

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Open to cancer patients, coupled or single, regardless of sexual orientation.

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Outpatient Cancer Drug Benefit Program

Cancer drugs are provided, without charge, to registered Alberta cancer patients through specific locations in the province.

Please refer to the Alberta Health Services Cancer Drug Benefit Program.

Telephone

403-521-3764

Service Hours

Monday: 9:00 am - 5:00 pm.
Tuesday: 9:00 am - 5:00 pm.
Wednesday: 9:00 am - 5:00 pm.
Thursday: 9:00 am - 5:00 pm.
Friday: 9:00 am - 5:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Professional referral required.

Eligibility

Recipients must be:

  • covered by Alberta Health Care Insurance Plan;
  • registered in the Cancer Registry with a disease classified in the International Classification of Diseases for Oncology;
  • require drugs to treat cancer.

Parking Services | 403-944-1014

Service hours

These hours are for the business office.  Parking is available onsite 24/7.

Multiple Languages

Yes
View more information...

Parking Services

Calgary facilities provide pay parking services at a variety of lots at each site.  Please contact the individual site office for detailed information.

Free visitor parking is available at all rural hospitals.

For more information about parking maps, paying a ticket or appealing a ticket visit the website.

Telephone

403-944-1014

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Multiple Languages

Yes
View more information...

Patient Email Well Wishes

As part of our support for patient care and comfort, friends and family of inpatients at hospital and health care facilities can send well wishes via email. Sites participating in the program will receive the message, will ensure that the message is only "well-wish" (any other type of communication will be deleted) and will arrange for delivery within 3 business days. A couple of important reminders - the electronic delivery system is not a secure connection, so please don't add any confidential information to your message. Plus the "well-wish" system does not allow for replies or confirm receipt / delivery confirmation.

Service language options

Languages other than English in which this service may be delivered.

Patient Information | 403-521-3722

View more information...

Patient Information

Services offered:

  • responding to patient location inquires
  • providing direction on a patients whereabouts

Telephone

403-521-3722

Service Hours

Monday: 7:30 am - 4:30 pm.
Tuesday: 7:30 am - 4:30 pm.
Wednesday: 7:30 am - 4:30 pm.
Thursday: 7:30 am - 4:30 pm.
Friday: 7:30 am - 4:30 pm.

Psychosocial Oncology | 403-355-3207 (Appointments / Booking)

Multiple Languages

Yes
View more information...

Psychosocial Oncology

The Department of Psychosocial Resources, through a team of trained professionals in psychiatry, psychology and social work, help patients and their families cope with the emotional, psychological and social stresses that often surface as a result of cancer and its treatment.  The team is available to patients from the moment of diagnosis onward. 

Services include:

Individual, couple and family counselling

Coping with reactions to cancer

  • Addressing family issues
  • Confronting practical issues
  • Exploring personal issues 

Resource counselling for cancer survivors

  • three specially trained social workers called Resource counsellors help patients with their resource needs and deliver a weekly class for patients which includes infomation on how to get help for your financial and practical needs.

Telephone

403-355-3207 (Appointments / Booking)

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Cancer patients and their families.

Radiation Therapy | 403-521-3723 (Switchboard)

Wait Times

Yes

Multiple Languages

Yes
View more information...

Radiation Therapy

Provides radiation therapy for treating tumours.

Telephone

403-521-3723 (Switchboard)

Service Hours

Monday: 7:30 am - 6:00 pm.
Tuesday: 7:30 am - 6:00 pm.
Wednesday: 7:30 am - 6:00 pm.
Thursday: 7:30 am - 6:00 pm.
Friday: 7:30 am - 6:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Registration | 403-521-3722

View more information...

Registration

Patient Registration

  • registers and pre-registers patients and collects demographic and financial information.
  •  registers patients for inpatient admissions, ambulatory clinic appointment, and  emergency department services

Telephone

403-521-3722

Service Hours

Monday: 7:30 am - 4:30 pm.
Tuesday: 7:30 am - 4:30 pm.
Wednesday: 7:30 am - 4:30 pm.
Thursday: 7:30 am - 4:30 pm.
Friday: 7:30 am - 4:30 pm.

Spiritual Care Services | 403-521-3352

Multiple Languages

Yes
View more information...

Spiritual Care Services

This Service Provides spiritual and emotional support for patients, families and staff as an integral part of the multidisciplinary care team that works within the health care system to assess and address spiritual care needs, which may include:

  • spiritual assessment and intervention
  • facilitating rituals and sacraments (e.g. sweet-grass, sacrament of the sick)
  • decision-making support and supportive care for patient and family at end-of-life
  • collaboration with religious leaders at patient's and/or family's request
  • serving as a resource to care team on topics such as communication, religious and cultural awareness, grief and bereavement, compassion fatigue, and spiritual needs assessment
  • daily 24-hour (on-call) coverage at most acute care centres

Chaplains adhere to professional standards of practice for spiritual care delivery.

For more information visit our webpage.

Telephone

403-521-3352

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Switchboard | 403-521-3723

View more information...

Switchboard

These services include:

  • answering incoming telephone calls
  • transferring telephone calls and
  • giving out authorized telephone numbers

Telephone

403-521-3723

Service Hours

Monday: 7:30 am - 4:30 pm.
Tuesday: 7:30 am - 4:30 pm.
Wednesday: 7:30 am - 4:30 pm.
Thursday: 7:30 am - 4:30 pm.
Friday: 7:30 am - 4:30 pm.

Tom Baker Cancer Centre | 403-521-3723 (Switchboard)

Service hours

Hours of Operation listed are for the Tom Baker Cancer Centre Main Reception. Closed Saturdays, Sundays and Statuatory Holidays.

Multiple Languages

Yes
View more information...

Tom Baker Cancer Centre

Services offered at the Tom Baker Cancer Centre may include:

Telephone

403-521-3723 (Switchboard)

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Tumour Triage Coordination | 403-521-3083 (Gynecological Tumor Group), 403-521-3144 (Gastrointestinal Tumor Group), 403-521-3148 (Genitourinary Tumor Group), 403-521-3176 (Sarcoma Tumor Group), 403-521-3231 (Cutaneous Tumor Group), 403-521-3512 (Breast Tumor Group), 403-521-3587 (Head & Neck Tumor Group), 403-521-3589 (Pain and Palliative Clinic), 403-521-3811, 403-521-3811 (Lung Tumor Group), 403-521-3815 (Neuroendocrine / Endocrine Tumor Group), 403-521-3971 (Neurology Tumor Group), 403-698-8025 (Colposcopy Tumor Group)

Wait Times

Yes

Multiple Languages

Yes
View more information...

Tumour Triage Coordination

Tumour Triage Coordinators are registered nurses who coordinate referrals to the tertiary cancer centres and provide timely new consult appointments for patients who need to see a cancer doctor (oncologist). They also support patients by explaining treatments, tests and choices so you can prepare for your visit.This service supports clients and their families by:

  • providing accurate information for patients so they can make informed decisions about their next steps
  • assisting patients to prepare for tests and cancer treatments by explaining tests and treatment choices or by referring patients to other resources or services
  • supporting coordination of care by working with other healthcare providers, connecting patient to the provider and/or resource at the right time
  • assisting patients to prepare for medical visits by explaining ahead of time what to expect
  • assisting patients to access financial resources and community supports
  • nurses with oncology expertise provide care for patients across all tumor groups

Telephone

403-521-3083 (Gynecological Tumor Group), 403-521-3144 (Gastrointestinal Tumor Group), 403-521-3148 (Genitourinary Tumor Group), 403-521-3176 (Sarcoma Tumor Group), 403-521-3231 (Cutaneous Tumor Group), 403-521-3512 (Breast Tumor Group), 403-521-3587 (Head & Neck Tumor Group), 403-521-3589 (Pain and Palliative Clinic), 403-521-3811, 403-521-3811 (Lung Tumor Group), 403-521-3815 (Neuroendocrine / Endocrine Tumor Group), 403-521-3971 (Neurology Tumor Group), 403-698-8025 (Colposcopy Tumor Group)

Service Hours

Monday: 8:30 am - 4:00 pm.
Tuesday: 8:30 am - 4:00 pm.
Wednesday: 8:30 am - 4:00 pm.
Thursday: 8:30 am - 4:00 pm.
Friday: 8:30 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

For cancer patients referred by the Tom Baker Cancer Centre.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Volunteer Resources | 403-944-1717

Multiple Languages

Yes
View more information...

Volunteer Resources

Our volunteer roles share a commitment to improving the quality of the patient and family experience.

Volunteers are:

  • way-finders who help guide patients and families around our busy facilities,
  • friendly visitors who spend time with our socially isolated patients,
  • patient and family advisors who provide input and direction to AHS on numerous committees,  
  • supporters of our volunteer retail operations - where the proceeds are returned to AHS to provide patient care and comfort.

For general information about volunteering with AHS please visit our website.

Telephone

403-944-1717

Service Hours

Monday: 9:00 am - 4:00 pm.
Tuesday: 9:00 am - 4:00 pm.
Wednesday: 9:00 am - 4:00 pm.
Thursday: 9:00 am - 4:00 pm.
Friday: 9:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.
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