Access & Disclosure / Health Information Management

In accordance with Alberta's Health Information Act, this is a service which enables the release of individually identifiable health information with or without the consent of an individual.

For health information, please contact the hospital or health care centre where you received treatment. Please visit Access & Disclosure | Alberta Health Services for detailed instructions, frequently asked questions and forms regarding:

• Patients/ Authorized Representatives
• Personal Health Information
• Audit Logs
• Third Parties Requests

Access & Disclosure / Health Information Management

In accordance with Alberta's Health Information Act, this is a service which enables the release of individually identifiable health information with or without the consent of an individual.

For health information, please contact the hospital or health care centre where you received treatment. Please visit Access & Disclosure | Alberta Health Services for detailed instructions, frequently asked questions and forms regarding:

• Patients/ Authorized Representatives
• Personal Health Information
• Audit Logs
• Third Parties Requests

Addiction and Mental Health - Virtual Opioid Dependency Program

Provides initiation and maintenance of Opioid Agonist Treatment (OAT) medications and Designated Narcotic Drugs to people with opioid use disorder and helps them access services they need to live healthy lives. Opioid Agonist Treatment medications (ie. methadone and Buprenorphine products) are provided in all locations, Patients are stabilized on medications under close medical supervision and evaluation of response to medication.
When they are properly prescribed and dispensed, a person on most of the OAT medication is able to function normally with no drowsiness and no withdrawal symptoms.
Services available may include:

• ongoing support and monitoring (e.g. prescription management, medical follow up, urine testing, counselling and treatment planning)
• health, safety and risk reduction teaching and management
• source of information and expertise for community stakeholders on Opioid Agonist Treatment and the medications used
• links to community pharmacists
• links to other addictions treatment services
• links to other social and health support systems
• hepatitis and HIV screening

Services are voluntary and confidential.

For more information, visit our website

Looking for additional Addiction & Mental Health (AMH) services visit AMH Programs & Services.

Addiction and Mental Health - Virtual Opioid Dependency Program

Provides initiation and maintenance of Opioid Agonist Treatment (OAT) medications and Designated Narcotic Drugs to people with opioid use disorder and helps them access services they need to live healthy lives. Opioid Agonist Treatment medications (ie. methadone and Buprenorphine products) are provided in all locations, Patients are stabilized on medications under close medical supervision and evaluation of response to medication.
When they are properly prescribed and dispensed, a person on most of the OAT medication is able to function normally with no drowsiness and no withdrawal symptoms.
Services available may include:

• ongoing support and monitoring (e.g. prescription management, medical follow up, urine testing, counselling and treatment planning)
• health, safety and risk reduction teaching and management
• source of information and expertise for community stakeholders on Opioid Agonist Treatment and the medications used
• links to community pharmacists
• links to other addictions treatment services
• links to other social and health support systems
• hepatitis and HIV screening

Services are voluntary and confidential.

For more information, visit our website

Looking for additional Addiction & Mental Health (AMH) services visit AMH Programs & Services.

Addiction and Mental Health - Virtual Opioid Dependency Program

Provides initiation and maintenance of Opioid Agonist Treatment (OAT) medications and Designated Narcotic Drugs to people with opioid use disorder and helps them access services they need to live healthy lives. Opioid Agonist Treatment medications (ie. methadone and Buprenorphine products) are provided in all locations, Patients are stabilized on medications under close medical supervision and evaluation of response to medication.
When they are properly prescribed and dispensed, a person on most of the OAT medication is able to function normally with no drowsiness and no withdrawal symptoms.
Services available may include:

• ongoing support and monitoring (e.g. prescription management, medical follow up, urine testing, counselling and treatment planning)
• health, safety and risk reduction teaching and management
• source of information and expertise for community stakeholders on Opioid Agonist Treatment and the medications used
• links to community pharmacists
• links to other addictions treatment services
• links to other social and health support systems
• hepatitis and HIV screening

Services are voluntary and confidential.

For more information, visit our website

Looking for additional Addiction & Mental Health (AMH) services visit AMH Programs & Services.

Addiction and Mental Health - Virtual Opioid Dependency Program

Provides initiation and maintenance of Opioid Agonist Treatment (OAT) medications and Designated Narcotic Drugs to people with opioid use disorder and helps them access services they need to live healthy lives. Opioid Agonist Treatment medications (ie. methadone and Buprenorphine products) are provided in all locations, Patients are stabilized on medications under close medical supervision and evaluation of response to medication.
When they are properly prescribed and dispensed, a person on most of the OAT medication is able to function normally with no drowsiness and no withdrawal symptoms.
Services available may include:

• ongoing support and monitoring (e.g. prescription management, medical follow up, urine testing, counselling and treatment planning)
• health, safety and risk reduction teaching and management
• source of information and expertise for community stakeholders on Opioid Agonist Treatment and the medications used
• links to community pharmacists
• links to other addictions treatment services
• links to other social and health support systems
• hepatitis and HIV screening

Services are voluntary and confidential.

For more information, visit our website

Looking for additional Addiction & Mental Health (AMH) services visit AMH Programs & Services.

Addiction Helpline

The service is staffed by a multidisciplinary team comprised of nurses, psychiatric nurses, social workers, occupational therapists, and psychologists. It operates 24 hour a day, seven days a week and is available to all Albertans.

Addiction Helpline

The service is staffed by a multidisciplinary team comprised of nurses, psychiatric nurses, social workers, occupational therapists, and psychologists. It operates 24 hour a day, seven days a week and is available to all Albertans.

Addiction Helpline

The service is staffed by a multidisciplinary team comprised of nurses, psychiatric nurses, social workers, occupational therapists, and psychologists. It operates 24 hour a day, seven days a week and is available to all Albertans.

Addiction Helpline

The service is staffed by a multidisciplinary team comprised of nurses, psychiatric nurses, social workers, occupational therapists, and psychologists. It operates 24 hour a day, seven days a week and is available to all Albertans.

Advance Care Planning Goals of Care Designation

Advance care planning is a way to help you think about, talk about and document your wishes for health care. It is a process that can assist you in making health care decisions now and for the future.

To learn more visit our website

Additional Information:

• Health Professionals

Advance Care Planning Goals of Care Designation

Advance care planning is a way to help you think about, talk about and document your wishes for health care. It is a process that can assist you in making health care decisions now and for the future.

To learn more visit our website

Additional Information:

• Health Professionals

Advance Care Planning Goals of Care Designation

Advance care planning is a way to help you think about, talk about and document your wishes for health care. It is a process that can assist you in making health care decisions now and for the future.

To learn more visit our website

Additional Information:

• Health Professionals

Advance Care Planning Goals of Care Designation

Advance care planning is a way to help you think about, talk about and document your wishes for health care. It is a process that can assist you in making health care decisions now and for the future.

To learn more visit our website

Additional Information:

• Health Professionals

AHS Staff Portal

Provides access to:

• AHS Staff Email Login
• AHS Staff Directory
• AHS Staff Scheduling
• Employee & Family Assistance Program (EFAP)
• e-People
• Forms
• iExpense
• Insite (AHS Intranet)
• IT Service Desk & Solution Centre
• MyApps (Citrix Applications)
• MyLearningLink
• MySafetyNet
• Password Resets
• Physician & Family Support Program
• Policies
• Top Searches

Vist www.ahs.ca/staff

AHS Staff Portal

Provides access to:

• AHS Staff Email Login
• AHS Staff Directory
• AHS Staff Scheduling
• Employee & Family Assistance Program (EFAP)
• e-People
• Forms
• iExpense
• Insite (AHS Intranet)
• IT Service Desk & Solution Centre
• MyApps (Citrix Applications)
• MyLearningLink
• MySafetyNet
• Password Resets
• Physician & Family Support Program
• Policies
• Top Searches

Vist www.ahs.ca/staff

AHS Staff Portal

Provides access to:

• AHS Staff Email Login
• AHS Staff Directory
• AHS Staff Scheduling
• Employee & Family Assistance Program (EFAP)
• e-People
• Forms
• iExpense
• Insite (AHS Intranet)
• IT Service Desk & Solution Centre
• MyApps (Citrix Applications)
• MyLearningLink
• MySafetyNet
• Password Resets
• Physician & Family Support Program
• Policies
• Top Searches

Vist www.ahs.ca/staff

AHS Staff Portal

Provides access to:

• AHS Staff Email Login
• AHS Staff Directory
• AHS Staff Scheduling
• Employee & Family Assistance Program (EFAP)
• e-People
• Forms
• iExpense
• Insite (AHS Intranet)
• IT Service Desk & Solution Centre
• MyApps (Citrix Applications)
• MyLearningLink
• MySafetyNet
• Password Resets
• Physician & Family Support Program
• Policies
• Top Searches

Vist www.ahs.ca/staff

Alberta Cervical Cancer Screening Program

Getting screened regularly, following up on abnormal Pap test results and getting the HPV (Human Papillomavirus) vaccine are the best way to prevent cervical cancer. Services include:

• working with healthcare providers to support women, aged 25 to 69, in getting cervical cancer screening across the province.
• offering additional testing in Pap test samples with minor cell changes (positive low-grade results), called reflex HPV testing, to help decide what follow-up is needed.
• providing cervical cancer screening information and education to eligible women and healthcare providers.
• sending screening invitations, result recalls and follow-up letters to eligible women.

For more information, visit our website.

Alberta Cervical Cancer Screening Program

Getting screened regularly, following up on abnormal Pap test results and getting the HPV (Human Papillomavirus) vaccine are the best way to prevent cervical cancer. Services include:

• working with healthcare providers to support women, aged 25 to 69, in getting cervical cancer screening across the province.
• offering additional testing in Pap test samples with minor cell changes (positive low-grade results), called reflex HPV testing, to help decide what follow-up is needed.
• providing cervical cancer screening information and education to eligible women and healthcare providers.
• sending screening invitations, result recalls and follow-up letters to eligible women.

For more information, visit our website.

Alberta Cervical Cancer Screening Program

Getting screened regularly, following up on abnormal Pap test results and getting the HPV (Human Papillomavirus) vaccine are the best way to prevent cervical cancer. Services include:

• working with healthcare providers to support women, aged 25 to 69, in getting cervical cancer screening across the province.
• offering additional testing in Pap test samples with minor cell changes (positive low-grade results), called reflex HPV testing, to help decide what follow-up is needed.
• providing cervical cancer screening information and education to eligible women and healthcare providers.
• sending screening invitations, result recalls and follow-up letters to eligible women.

For more information, visit our website.

Alberta Cervical Cancer Screening Program

Getting screened regularly, following up on abnormal Pap test results and getting the HPV (Human Papillomavirus) vaccine are the best way to prevent cervical cancer. Services include:

• working with healthcare providers to support women, aged 25 to 69, in getting cervical cancer screening across the province.
• offering additional testing in Pap test samples with minor cell changes (positive low-grade results), called reflex HPV testing, to help decide what follow-up is needed.
• providing cervical cancer screening information and education to eligible women and healthcare providers.
• sending screening invitations, result recalls and follow-up letters to eligible women.

For more information, visit our website.

Alberta Colorectal Cancer Screening Program

Getting screened regularly is the best way to find colorectal cancer early when treatment is more effective.

Services include:

• working with healthcare providers to support Albertans aged 50 to 74 in getting colorectal cancer screening across the province.
• providing colorectal cancer screening information and education to eligible Albertans and healthcare providers.
• providing eligible Albertans aged 50 to 74 the option to order a free FIT kit online or by phone and have it mailed to their home.
• sending FIT result letters to eligible individuals.

For more information, visit our website.

Alberta Colorectal Cancer Screening Program

Getting screened regularly is the best way to find colorectal cancer early when treatment is more effective.

Services include:

• working with healthcare providers to support Albertans aged 50 to 74 in getting colorectal cancer screening across the province.
• providing colorectal cancer screening information and education to eligible Albertans and healthcare providers.
• providing eligible Albertans aged 50 to 74 the option to order a free FIT kit online or by phone and have it mailed to their home.
• sending FIT result letters to eligible individuals.

For more information, visit our website.

Alberta Colorectal Cancer Screening Program

Getting screened regularly is the best way to find colorectal cancer early when treatment is more effective.

Services include:

• working with healthcare providers to support Albertans aged 50 to 74 in getting colorectal cancer screening across the province.
• providing colorectal cancer screening information and education to eligible Albertans and healthcare providers.
• providing eligible Albertans aged 50 to 74 the option to order a free FIT kit online or by phone and have it mailed to their home.
• sending FIT result letters to eligible individuals.

For more information, visit our website.

Alberta Colorectal Cancer Screening Program

Getting screened regularly is the best way to find colorectal cancer early when treatment is more effective.

Services include:

• working with healthcare providers to support Albertans aged 50 to 74 in getting colorectal cancer screening across the province.
• providing colorectal cancer screening information and education to eligible Albertans and healthcare providers.
• providing eligible Albertans aged 50 to 74 the option to order a free FIT kit online or by phone and have it mailed to their home.
• sending FIT result letters to eligible individuals.

For more information, visit our website.

Alberta Health Services (AHS) Privacy Office

AHS is subject to Alberta’s Freedom of Information and Protection of Privacy Act (FOIP) and Health Information Act (HIA) legislation and must protect your personal and health information and when applicable may investigate privacy incidents involving your personal information or your health information.

Personal Information includes, but is not limited to, employee demographics, benefits, payroll, employment and education history and unique identifiers (e.g. SIN, driver’s license, employee ID).

Health Information includes, but is not limited to, patient name, DOB, PHN, ULI, healthcare provider, diagnostic and treatment information.

AHS’s Privacy Office is responsible for processing information requests under FOIP, answering general privacy related questions under FOIP and HIA, and when applicable, investigating suspected and confirmed privacy breaches involving AHS’s facilities and employees as it relates to your personal information or health information.

The following queries are not handled by the AHS Privacy Office:

• requests from former / current employees for personal information - call HR Contact Centre
• requests for health information regarding an AHS program or service - contact the service area directly or call the health information management department at the facility.
• requests for name / address change, update first with Alberta Health Care Insurance Plan. You are encouraged to validate your information when you seek a health care service to ensure that all systems are up to date.

Alberta Health Services (AHS) Privacy Office

AHS is subject to Alberta’s Freedom of Information and Protection of Privacy Act (FOIP) and Health Information Act (HIA) legislation and must protect your personal and health information and when applicable may investigate privacy incidents involving your personal information or your health information.

Personal Information includes, but is not limited to, employee demographics, benefits, payroll, employment and education history and unique identifiers (e.g. SIN, driver’s license, employee ID).

Health Information includes, but is not limited to, patient name, DOB, PHN, ULI, healthcare provider, diagnostic and treatment information.

AHS’s Privacy Office is responsible for processing information requests under FOIP, answering general privacy related questions under FOIP and HIA, and when applicable, investigating suspected and confirmed privacy breaches involving AHS’s facilities and employees as it relates to your personal information or health information.

The following queries are not handled by the AHS Privacy Office:

• requests from former / current employees for personal information - call HR Contact Centre
• requests for health information regarding an AHS program or service - contact the service area directly or call the health information management department at the facility.
• requests for name / address change, update first with Alberta Health Care Insurance Plan. You are encouraged to validate your information when you seek a health care service to ensure that all systems are up to date.

Alberta Health Services (AHS) Privacy Office

AHS is subject to Alberta’s Freedom of Information and Protection of Privacy Act (FOIP) and Health Information Act (HIA) legislation and must protect your personal and health information and when applicable may investigate privacy incidents involving your personal information or your health information.

Personal Information includes, but is not limited to, employee demographics, benefits, payroll, employment and education history and unique identifiers (e.g. SIN, driver’s license, employee ID).

Health Information includes, but is not limited to, patient name, DOB, PHN, ULI, healthcare provider, diagnostic and treatment information.

AHS’s Privacy Office is responsible for processing information requests under FOIP, answering general privacy related questions under FOIP and HIA, and when applicable, investigating suspected and confirmed privacy breaches involving AHS’s facilities and employees as it relates to your personal information or health information.

The following queries are not handled by the AHS Privacy Office:

• requests from former / current employees for personal information - call HR Contact Centre
• requests for health information regarding an AHS program or service - contact the service area directly or call the health information management department at the facility.
• requests for name / address change, update first with Alberta Health Care Insurance Plan. You are encouraged to validate your information when you seek a health care service to ensure that all systems are up to date.

Alberta Health Services (AHS) Privacy Office

AHS is subject to Alberta’s Freedom of Information and Protection of Privacy Act (FOIP) and Health Information Act (HIA) legislation and must protect your personal and health information and when applicable may investigate privacy incidents involving your personal information or your health information.

Personal Information includes, but is not limited to, employee demographics, benefits, payroll, employment and education history and unique identifiers (e.g. SIN, driver’s license, employee ID).

Health Information includes, but is not limited to, patient name, DOB, PHN, ULI, healthcare provider, diagnostic and treatment information.

AHS’s Privacy Office is responsible for processing information requests under FOIP, answering general privacy related questions under FOIP and HIA, and when applicable, investigating suspected and confirmed privacy breaches involving AHS’s facilities and employees as it relates to your personal information or health information.

The following queries are not handled by the AHS Privacy Office:

• requests from former / current employees for personal information - call HR Contact Centre
• requests for health information regarding an AHS program or service - contact the service area directly or call the health information management department at the facility.
• requests for name / address change, update first with Alberta Health Care Insurance Plan. You are encouraged to validate your information when you seek a health care service to ensure that all systems are up to date.

Alberta Health Services eSIM Provincial Simulation Program

eSIM (educate, Simulate, Innovate, Motivate) uses simulation to generate knowledge, improve individual and team competencies, as well as, system performance. In simulation, clinical events are recreated to engage individuals, teams, systems and communities in an interactive, immersive and meaningful “real-world” experience, often through self-reflection and guided facilitation.

eSIM's team of simulation consultants, technologists, and assistants support multiple simulation centres and satellite simulation spaces provincially. Our program also has the unique ability to reach remote areas of the province via mobile simulation and an innovative virtually facilitated simulation program.

For more information about eSIM visit our website.

Alberta Health Services eSIM Provincial Simulation Program

eSIM (educate, Simulate, Innovate, Motivate) uses simulation to generate knowledge, improve individual and team competencies, as well as, system performance. In simulation, clinical events are recreated to engage individuals, teams, systems and communities in an interactive, immersive and meaningful “real-world” experience, often through self-reflection and guided facilitation.

eSIM's team of simulation consultants, technologists, and assistants support multiple simulation centres and satellite simulation spaces provincially. Our program also has the unique ability to reach remote areas of the province via mobile simulation and an innovative virtually facilitated simulation program.

For more information about eSIM visit our website.

Alberta Health Services eSIM Provincial Simulation Program

eSIM (educate, Simulate, Innovate, Motivate) uses simulation to generate knowledge, improve individual and team competencies, as well as, system performance. In simulation, clinical events are recreated to engage individuals, teams, systems and communities in an interactive, immersive and meaningful “real-world” experience, often through self-reflection and guided facilitation.

eSIM's team of simulation consultants, technologists, and assistants support multiple simulation centres and satellite simulation spaces provincially. Our program also has the unique ability to reach remote areas of the province via mobile simulation and an innovative virtually facilitated simulation program.

For more information about eSIM visit our website.

Alberta Health Services eSIM Provincial Simulation Program

eSIM (educate, Simulate, Innovate, Motivate) uses simulation to generate knowledge, improve individual and team competencies, as well as, system performance. In simulation, clinical events are recreated to engage individuals, teams, systems and communities in an interactive, immersive and meaningful “real-world” experience, often through self-reflection and guided facilitation.

eSIM's team of simulation consultants, technologists, and assistants support multiple simulation centres and satellite simulation spaces provincially. Our program also has the unique ability to reach remote areas of the province via mobile simulation and an innovative virtually facilitated simulation program.

For more information about eSIM visit our website.

Alberta Kidney Care

Renal Services is comprised of two programs, the Alberta Kidney Care - North (AKC) and the Alberta Kidney Care - South (AKC-S).

Services include:

• peritoneal dialysis
• hemodialysis
• home, night-time, and self-care hemodialysis
• clinics that diagnose and treat kidney disease

For more information visit our website.

Alberta Kidney Care

Renal Services is comprised of two programs, the Alberta Kidney Care - North (AKC) and the Alberta Kidney Care - South (AKC-S).

Services include:

• peritoneal dialysis
• hemodialysis
• home, night-time, and self-care hemodialysis
• clinics that diagnose and treat kidney disease

For more information visit our website.

Alberta Kidney Care

Renal Services is comprised of two programs, the Alberta Kidney Care - North (AKC) and the Alberta Kidney Care - South (AKC-S).

Services include:

• peritoneal dialysis
• hemodialysis
• home, night-time, and self-care hemodialysis
• clinics that diagnose and treat kidney disease

For more information visit our website.

Alberta Kidney Care

Renal Services is comprised of two programs, the Alberta Kidney Care - North (AKC) and the Alberta Kidney Care - South (AKC-S).

Services include:

• peritoneal dialysis
• hemodialysis
• home, night-time, and self-care hemodialysis
• clinics that diagnose and treat kidney disease

For more information visit our website.

Alberta Newborn Screening Program

Healthcare providers work with parents to screen for certain treatable conditions (metabolic, endocrine, cystic fibrosis, sickle cell disease, severe combined immunodeficiency and spinal muscular atrophy).

• newborn blood spot screening helps your doctor or midwife find conditions that can be treated early to prevent health problems, improve your baby's health and may even save your baby's life. It’s the best way to tell if your baby is at risk of having a certain treatable condition that you, your doctor or your midwife might not know about
• it’s best to have the newborn blood spot screen completed at the hospital when your baby is between 24 and 72 hours old, before your baby goes home. If it is not completed at the hospital, it will be completed at a home visit, clinic visit or at a lab in your community
• your doctor or midwife will have results by the time your baby is two weeks old

For more information visit our website.

Alberta Newborn Screening Program

Healthcare providers work with parents to screen for certain treatable conditions (metabolic, endocrine, cystic fibrosis, sickle cell disease, severe combined immunodeficiency and spinal muscular atrophy).

• newborn blood spot screening helps your doctor or midwife find conditions that can be treated early to prevent health problems, improve your baby's health and may even save your baby's life. It’s the best way to tell if your baby is at risk of having a certain treatable condition that you, your doctor or your midwife might not know about
• it’s best to have the newborn blood spot screen completed at the hospital when your baby is between 24 and 72 hours old, before your baby goes home. If it is not completed at the hospital, it will be completed at a home visit, clinic visit or at a lab in your community
• your doctor or midwife will have results by the time your baby is two weeks old

For more information visit our website.

Alberta Newborn Screening Program

Healthcare providers work with parents to screen for certain treatable conditions (metabolic, endocrine, cystic fibrosis, sickle cell disease, severe combined immunodeficiency and spinal muscular atrophy).

• newborn blood spot screening helps your doctor or midwife find conditions that can be treated early to prevent health problems, improve your baby's health and may even save your baby's life. It’s the best way to tell if your baby is at risk of having a certain treatable condition that you, your doctor or your midwife might not know about
• it’s best to have the newborn blood spot screen completed at the hospital when your baby is between 24 and 72 hours old, before your baby goes home. If it is not completed at the hospital, it will be completed at a home visit, clinic visit or at a lab in your community
• your doctor or midwife will have results by the time your baby is two weeks old

For more information visit our website.

Alberta Newborn Screening Program

Healthcare providers work with parents to screen for certain treatable conditions (metabolic, endocrine, cystic fibrosis, sickle cell disease, severe combined immunodeficiency and spinal muscular atrophy).

• newborn blood spot screening helps your doctor or midwife find conditions that can be treated early to prevent health problems, improve your baby's health and may even save your baby's life. It’s the best way to tell if your baby is at risk of having a certain treatable condition that you, your doctor or your midwife might not know about
• it’s best to have the newborn blood spot screen completed at the hospital when your baby is between 24 and 72 hours old, before your baby goes home. If it is not completed at the hospital, it will be completed at a home visit, clinic visit or at a lab in your community
• your doctor or midwife will have results by the time your baby is two weeks old

For more information visit our website.

Alberta Virtual Chronic Pain Program

For patients looking to better understand their pain, connect with others living with pain, and seeking strategies on managing pain beyond the use of medications. An interactive program led by health providers with peer support incorporated throughout, as well as post-completion follow-up for up to 1 year. This program offers:

• a 1-hour session each week for 6 weeks (virtual group education and self-management program)
• highly encouraged 1-hour peer support group sessions each week
• opportunity to connect with others living with pain

This program doesn’t offer:

• diagnosis
• medical intervention
• one on one care
• prescription advice or renewals

Alberta Virtual Chronic Pain Program

For patients looking to better understand their pain, connect with others living with pain, and seeking strategies on managing pain beyond the use of medications. An interactive program led by health providers with peer support incorporated throughout, as well as post-completion follow-up for up to 1 year. This program offers:

• a 1-hour session each week for 6 weeks (virtual group education and self-management program)
• highly encouraged 1-hour peer support group sessions each week
• opportunity to connect with others living with pain

This program doesn’t offer:

• diagnosis
• medical intervention
• one on one care
• prescription advice or renewals

AlbertaQuits Helpline

A free, confidential telephone counselling service for smokers and spit tobacco users.

Calls are answered by a trained cessation counsellor who can:

• help you develop a quit plan
• offer information and support or refer you to services in your community

If you are looking for help for other addictions or mental health concerns call the Addiction and Mental Health Helpline.

AlbertaQuits Helpline

A free, confidential telephone counselling service for smokers and spit tobacco users.

Calls are answered by a trained cessation counsellor who can:

• help you develop a quit plan
• offer information and support or refer you to services in your community

If you are looking for help for other addictions or mental health concerns call the Addiction and Mental Health Helpline.

AlbertaQuits Helpline

A free, confidential telephone counselling service for smokers and spit tobacco users.

Calls are answered by a trained cessation counsellor who can:

• help you develop a quit plan
• offer information and support or refer you to services in your community

If you are looking for help for other addictions or mental health concerns call the Addiction and Mental Health Helpline.

AlbertaQuits Helpline

A free, confidential telephone counselling service for smokers and spit tobacco users.

Calls are answered by a trained cessation counsellor who can:

• help you develop a quit plan
• offer information and support or refer you to services in your community

If you are looking for help for other addictions or mental health concerns call the Addiction and Mental Health Helpline.

AlbertaQuits Online

Preparing to quit is the most important thing you can do on your quit smoking journey - AlbertaQuits can help!

AlbertaQuits will help you get ready to stop smoking. It’s all about finding the right information at the right time. You’ll learn what to expect and how to prepare for road blocks on your journey to successful quitting.

AlbertaQuits Online

Preparing to quit is the most important thing you can do on your quit smoking journey - AlbertaQuits can help!

AlbertaQuits will help you get ready to stop smoking. It’s all about finding the right information at the right time. You’ll learn what to expect and how to prepare for road blocks on your journey to successful quitting.

AlbertaQuits Online

Preparing to quit is the most important thing you can do on your quit smoking journey - AlbertaQuits can help!

AlbertaQuits will help you get ready to stop smoking. It’s all about finding the right information at the right time. You’ll learn what to expect and how to prepare for road blocks on your journey to successful quitting.

AlbertaQuits Online

Preparing to quit is the most important thing you can do on your quit smoking journey - AlbertaQuits can help!

AlbertaQuits will help you get ready to stop smoking. It’s all about finding the right information at the right time. You’ll learn what to expect and how to prepare for road blocks on your journey to successful quitting.

Better Choices, Better Health®

These free six-week group workshops are for Albertans 18 years and older who have or support someone with a long-term (chronic) health condition. Workshops are available in person and online.

Workshops are led by people who have experience with a long-term health condition of their own. Together, participants and leaders learn from each other by sharing their experiences and exploring possible solutions.

Learn More and Discuss:

• managing symptoms like pain, fatigue, stress
• talking to loved ones, health team & workplace about your health and needs
• dealing with difficult feelings
• ways to eat healthy and stay active
• tools for problem-solving & setting realistic plans

BCBH®-Chronic Pain: If chronic pain is your main concern, this worshop may be right for you. Learn about the topics above, as well as:

• pacing yourself
• treatments for chronic pain
• Moving Easy Program (gentle exercise program)

If you are interested in becoming a volunteer for the program, please contact your local zone coordinator (see Contact Details section).

To register or learn more, visit the website.

Better Choices, Better Health®

These free six-week group workshops are for Albertans 18 years and older who have or support someone with a long-term (chronic) health condition. Workshops are available in person and online.

Workshops are led by people who have experience with a long-term health condition of their own. Together, participants and leaders learn from each other by sharing their experiences and exploring possible solutions.

Learn More and Discuss:

• managing symptoms like pain, fatigue, stress
• talking to loved ones, health team & workplace about your health and needs
• dealing with difficult feelings
• ways to eat healthy and stay active
• tools for problem-solving & setting realistic plans

BCBH®-Chronic Pain: If chronic pain is your main concern, this worshop may be right for you. Learn about the topics above, as well as:

• pacing yourself
• treatments for chronic pain
• Moving Easy Program (gentle exercise program)

If you are interested in becoming a volunteer for the program, please contact your local zone coordinator (see Contact Details section).

To register or learn more, visit the website.

Better Choices, Better Health®

These free six-week group workshops are for Albertans 18 years and older who have or support someone with a long-term (chronic) health condition. Workshops are available in person and online.

Workshops are led by people who have experience with a long-term health condition of their own. Together, participants and leaders learn from each other by sharing their experiences and exploring possible solutions.

Learn More and Discuss:

• managing symptoms like pain, fatigue, stress
• talking to loved ones, health team & workplace about your health and needs
• dealing with difficult feelings
• ways to eat healthy and stay active
• tools for problem-solving & setting realistic plans

BCBH®-Chronic Pain: If chronic pain is your main concern, this worshop may be right for you. Learn about the topics above, as well as:

• pacing yourself
• treatments for chronic pain
• Moving Easy Program (gentle exercise program)

If you are interested in becoming a volunteer for the program, please contact your local zone coordinator (see Contact Details section).

To register or learn more, visit the website.

Better Choices, Better Health®

These free six-week group workshops are for Albertans 18 years and older who have or support someone with a long-term (chronic) health condition. Workshops are available in person and online.

Workshops are led by people who have experience with a long-term health condition of their own. Together, participants and leaders learn from each other by sharing their experiences and exploring possible solutions.

Learn More and Discuss:

• managing symptoms like pain, fatigue, stress
• talking to loved ones, health team & workplace about your health and needs
• dealing with difficult feelings
• ways to eat healthy and stay active
• tools for problem-solving & setting realistic plans

BCBH®-Chronic Pain: If chronic pain is your main concern, this worshop may be right for you. Learn about the topics above, as well as:

• pacing yourself
• treatments for chronic pain
• Moving Easy Program (gentle exercise program)

If you are interested in becoming a volunteer for the program, please contact your local zone coordinator (see Contact Details section).

To register or learn more, visit the website.

Catch a Break Program

Catch a Break is a prevention program offered by Alberta Health Services through Health Link, and Bone and Joint Health Strategic Clinical Network. Patients who have had a fracture that could be associated with osteoporosis are identified, based on information from emergency departments and cast clinics. Patients who are 50 years of age and older who have had a recent bone fracture receive information in the mail about bone health and osteoporosis. Health Link staff will then follow up with a phone call to encourage individuals to talk to their doctors about their bone health to determine if underlying bone weakness may have contributed to the individual’s fracture. An additional follow-up call is scheduled for 12 months. The goal of the program is to help Albertans prevent future bone fractures caused by bone weakness that may be related to osteoporosis.

Catch a Break Program

Catch a Break is a prevention program offered by Alberta Health Services through Health Link, and Bone and Joint Health Strategic Clinical Network. Patients who have had a fracture that could be associated with osteoporosis are identified, based on information from emergency departments and cast clinics. Patients who are 50 years of age and older who have had a recent bone fracture receive information in the mail about bone health and osteoporosis. Health Link staff will then follow up with a phone call to encourage individuals to talk to their doctors about their bone health to determine if underlying bone weakness may have contributed to the individual’s fracture. An additional follow-up call is scheduled for 12 months. The goal of the program is to help Albertans prevent future bone fractures caused by bone weakness that may be related to osteoporosis.

Catch a Break Program

Catch a Break is a prevention program offered by Alberta Health Services through Health Link, and Bone and Joint Health Strategic Clinical Network. Patients who have had a fracture that could be associated with osteoporosis are identified, based on information from emergency departments and cast clinics. Patients who are 50 years of age and older who have had a recent bone fracture receive information in the mail about bone health and osteoporosis. Health Link staff will then follow up with a phone call to encourage individuals to talk to their doctors about their bone health to determine if underlying bone weakness may have contributed to the individual’s fracture. An additional follow-up call is scheduled for 12 months. The goal of the program is to help Albertans prevent future bone fractures caused by bone weakness that may be related to osteoporosis.

Catch a Break Program

Catch a Break is a prevention program offered by Alberta Health Services through Health Link, and Bone and Joint Health Strategic Clinical Network. Patients who have had a fracture that could be associated with osteoporosis are identified, based on information from emergency departments and cast clinics. Patients who are 50 years of age and older who have had a recent bone fracture receive information in the mail about bone health and osteoporosis. Health Link staff will then follow up with a phone call to encourage individuals to talk to their doctors about their bone health to determine if underlying bone weakness may have contributed to the individual’s fracture. An additional follow-up call is scheduled for 12 months. The goal of the program is to help Albertans prevent future bone fractures caused by bone weakness that may be related to osteoporosis.

Chronic Disease Prevention and Harm Reduction

Staff work with partner in AHS, the Goverrnment of Alberta and the community to meet the needs of populations experiencing inequities.

Chronic Disease Prevention and Harm Reduction

Staff work with partner in AHS, the Goverrnment of Alberta and the community to meet the needs of populations experiencing inequities.

Chronic Disease Prevention and Harm Reduction

Staff work with partner in AHS, the Goverrnment of Alberta and the community to meet the needs of populations experiencing inequities.

Chronic Disease Prevention and Harm Reduction

Staff work with partner in AHS, the Goverrnment of Alberta and the community to meet the needs of populations experiencing inequities.

Clinical Ethics Service

Offers support to make hard choices about healthcare when people's beliefs and values are in conflict. This provincial-wide service is for patients, their families, healthcare providers, and administrators. Examples include when patients and family members have a hard decision to make about treatment or healthcare providers must deal with a situation that causes moral distress.
The service offers a confidential consult, which may include:

• simple talks
• guided talks with teams
• help making decisions
• help with complex situations and ethical challenges
• organizational ethics

Clinical Ethics Service

Offers support to make hard choices about healthcare when people's beliefs and values are in conflict. This provincial-wide service is for patients, their families, healthcare providers, and administrators. Examples include when patients and family members have a hard decision to make about treatment or healthcare providers must deal with a situation that causes moral distress.
The service offers a confidential consult, which may include:

• simple talks
• guided talks with teams
• help making decisions
• help with complex situations and ethical challenges
• organizational ethics

Clinical Ethics Service

Offers support to make hard choices about healthcare when people's beliefs and values are in conflict. This provincial-wide service is for patients, their families, healthcare providers, and administrators. Examples include when patients and family members have a hard decision to make about treatment or healthcare providers must deal with a situation that causes moral distress.
The service offers a confidential consult, which may include:

• simple talks
• guided talks with teams
• help making decisions
• help with complex situations and ethical challenges
• organizational ethics

Clinical Ethics Service

Offers support to make hard choices about healthcare when people's beliefs and values are in conflict. This provincial-wide service is for patients, their families, healthcare providers, and administrators. Examples include when patients and family members have a hard decision to make about treatment or healthcare providers must deal with a situation that causes moral distress.
The service offers a confidential consult, which may include:

• simple talks
• guided talks with teams
• help making decisions
• help with complex situations and ethical challenges
• organizational ethics

Communicable Disease Control - Notifiable Disease

Under the authority of the Medical Officer of Health, this program is responsible to prevent and control communicable diseases (CD) which are notifiable (under the Communicable Disease Regulations of the Public Health Act of Alberta) by:

• preventing infection through teaching and prophylaxis (including immunization)
• limiting the spread of infections by timely investigation and follow-up of notifiable CD incidents and putting protective measures in place
• providing epidemiologic data for reporting and public health response measures
• continuous monitoring and surveillance of CDs in the community so they may be found and responded to before people get sick or there is a disease outbreak

For see the Notifiable disease guidelines for more information.

Communicable Disease Control - Notifiable Disease

Under the authority of the Medical Officer of Health, this program is responsible to prevent and control communicable diseases (CD) which are notifiable (under the Communicable Disease Regulations of the Public Health Act of Alberta) by:

• preventing infection through teaching and prophylaxis (including immunization)
• limiting the spread of infections by timely investigation and follow-up of notifiable CD incidents and putting protective measures in place
• providing epidemiologic data for reporting and public health response measures
• continuous monitoring and surveillance of CDs in the community so they may be found and responded to before people get sick or there is a disease outbreak

For see the Notifiable disease guidelines for more information.

Communications

Responds to all media requests and public inquiries and supports all departments in Alberta Health Services (AHS) by offering:

• media relations
• strategic communications
• innovation and technology support
• web, Intranet, and production services
• employee engagement
• marketing and creative services
• publications and reports

Communications

Responds to all media requests and public inquiries and supports all departments in Alberta Health Services (AHS) by offering:

• media relations
• strategic communications
• innovation and technology support
• web, Intranet, and production services
• employee engagement
• marketing and creative services
• publications and reports

Communications

Responds to all media requests and public inquiries and supports all departments in Alberta Health Services (AHS) by offering:

• media relations
• strategic communications
• innovation and technology support
• web, Intranet, and production services
• employee engagement
• marketing and creative services
• publications and reports

Communications

Responds to all media requests and public inquiries and supports all departments in Alberta Health Services (AHS) by offering:

• media relations
• strategic communications
• innovation and technology support
• web, Intranet, and production services
• employee engagement
• marketing and creative services
• publications and reports

COVID-19 Information

Helping protect you and your loved ones against COVID-19. Learn how to stay healthy and safe. Have a question about COVID-19?

• Caring for yourself or a loved one
• Contact tracing & close contacts
• Health service changes
• Isolation
• Parenting concerns
• Patients & residents family support & visitation
• Public health measures
• Symptoms
• Testing
• Vaccine - appointment booking online / by phone / with participating pharmacies
• Variants

To get up-to-date information, visit ahs.ca/COVID-19.

Resources are available in other languages.

COVID-19 Information

Helping protect you and your loved ones against COVID-19. Learn how to stay healthy and safe. Have a question about COVID-19?

• Caring for yourself or a loved one
• Contact tracing & close contacts
• Health service changes
• Isolation
• Parenting concerns
• Patients & residents family support & visitation
• Public health measures
• Symptoms
• Testing
• Vaccine - appointment booking online / by phone / with participating pharmacies
• Variants

To get up-to-date information, visit ahs.ca/COVID-19.

Resources are available in other languages.

COVID-19 Information

Helping protect you and your loved ones against COVID-19. Learn how to stay healthy and safe. Have a question about COVID-19?

• Caring for yourself or a loved one
• Contact tracing & close contacts
• Health service changes
• Isolation
• Parenting concerns
• Patients & residents family support & visitation
• Public health measures
• Symptoms
• Testing
• Vaccine - appointment booking online / by phone / with participating pharmacies
• Variants

To get up-to-date information, visit ahs.ca/COVID-19.

Resources are available in other languages.

COVID-19 Information

Helping protect you and your loved ones against COVID-19. Learn how to stay healthy and safe. Have a question about COVID-19?

• Caring for yourself or a loved one
• Contact tracing & close contacts
• Health service changes
• Isolation
• Parenting concerns
• Patients & residents family support & visitation
• Public health measures
• Symptoms
• Testing
• Vaccine - appointment booking online / by phone / with participating pharmacies
• Variants

To get up-to-date information, visit ahs.ca/COVID-19.

Resources are available in other languages.

Dementia Advice

Dementia Advice provides support for people living with dementia and their caregivers, including tele-triage, health advice, and available resources. A Health Link nurse assesses clients needs and provides advice for immediate concerns. When needed, clients are referred to a specialized dementia nurse for additional advice.

Specific services include:

• short term psychosocial support
• dementia related education
• facilitates linkages to community resources
• referrals to services such as Alzheimer Society and Home Care

Dementia Advice

Dementia Advice provides support for people living with dementia and their caregivers, including tele-triage, health advice, and available resources. A Health Link nurse assesses clients needs and provides advice for immediate concerns. When needed, clients are referred to a specialized dementia nurse for additional advice.

Specific services include:

• short term psychosocial support
• dementia related education
• facilitates linkages to community resources
• referrals to services such as Alzheimer Society and Home Care

Dementia Advice

Dementia Advice provides support for people living with dementia and their caregivers, including tele-triage, health advice, and available resources. A Health Link nurse assesses clients needs and provides advice for immediate concerns. When needed, clients are referred to a specialized dementia nurse for additional advice.

Specific services include:

• short term psychosocial support
• dementia related education
• facilitates linkages to community resources
• referrals to services such as Alzheimer Society and Home Care

Dementia Advice

Dementia Advice provides support for people living with dementia and their caregivers, including tele-triage, health advice, and available resources. A Health Link nurse assesses clients needs and provides advice for immediate concerns. When needed, clients are referred to a specialized dementia nurse for additional advice.

Specific services include:

• short term psychosocial support
• dementia related education
• facilitates linkages to community resources
• referrals to services such as Alzheimer Society and Home Care

Do Bugs Need Drugs?

Provides education, print materials, and web-based resources for healthcare providers, children, parents, schools, daycares, seniors groups, workplaces, and the public.

The main messages of the program are:

1. Handwashing is the best way to stop infections from spreading.
2. Bacteria and viruses are different. Both can cause respiratory infections, but antibiotics don't work against viruses like colds and influenza.
3. Antibiotic resistance is a problem. Use antibiotics wisely to prevent bacteria from becoming resistant to antibiotics.

Resources:

• workshops for healthcare professionals and students
• employee group education sessions
• authorized resources for Alberta teachers
• teaching kit for Grade 2 students
• teaching kit for child care children and staff
• teaching kit for assisted living centres
• posters
• handwashing signs and stickers
• handwashing posters available in Blackfoot, Cree, Dënesųłı̨né, French, Saulteaux, and Stoney Nakoda
• pamphlets
• Guide to Wise Use of Antibiotics (20-page guide for respiratory infections) available in Arabic, Blackfoot, simplified Chinese, traditional Chinese, Cree, Dënesųłı̨né, French, Korean, Persian, Punjabi, Somali, Spanish, Stoney Nakoda, Tagalog, Tigrinya, Urdu and Vietnamese
• Healthy Hands at Work: Employer Handbook (20 pages) and Worker Handbook (12 pages) about preventing infections in the workplace and hand hygiene and cleaning/disinfecting products

Do Bugs Need Drugs?

Provides education, print materials, and web-based resources for healthcare providers, children, parents, schools, daycares, seniors groups, workplaces, and the public.

The main messages of the program are:

1. Handwashing is the best way to stop infections from spreading.
2. Bacteria and viruses are different. Both can cause respiratory infections, but antibiotics don't work against viruses like colds and influenza.
3. Antibiotic resistance is a problem. Use antibiotics wisely to prevent bacteria from becoming resistant to antibiotics.

Resources:

• workshops for healthcare professionals and students
• employee group education sessions
• authorized resources for Alberta teachers
• teaching kit for Grade 2 students
• teaching kit for child care children and staff
• teaching kit for assisted living centres
• posters
• handwashing signs and stickers
• handwashing posters available in Blackfoot, Cree, Dënesųłı̨né, French, Saulteaux, and Stoney Nakoda
• pamphlets
• Guide to Wise Use of Antibiotics (20-page guide for respiratory infections) available in Arabic, Blackfoot, simplified Chinese, traditional Chinese, Cree, Dënesųłı̨né, French, Korean, Persian, Punjabi, Somali, Spanish, Stoney Nakoda, Tagalog, Tigrinya, Urdu and Vietnamese
• Healthy Hands at Work: Employer Handbook (20 pages) and Worker Handbook (12 pages) about preventing infections in the workplace and hand hygiene and cleaning/disinfecting products

Do Bugs Need Drugs?

Provides education, print materials, and web-based resources for healthcare providers, children, parents, schools, daycares, seniors groups, workplaces, and the public.

The main messages of the program are:

1. Handwashing is the best way to stop infections from spreading.
2. Bacteria and viruses are different. Both can cause respiratory infections, but antibiotics don't work against viruses like colds and influenza.
3. Antibiotic resistance is a problem. Use antibiotics wisely to prevent bacteria from becoming resistant to antibiotics.

Resources:

• workshops for healthcare professionals and students
• employee group education sessions
• authorized resources for Alberta teachers
• teaching kit for Grade 2 students
• teaching kit for child care children and staff
• teaching kit for assisted living centres
• posters
• handwashing signs and stickers
• handwashing posters available in Blackfoot, Cree, Dënesųłı̨né, French, Saulteaux, and Stoney Nakoda
• pamphlets
• Guide to Wise Use of Antibiotics (20-page guide for respiratory infections) available in Arabic, Blackfoot, simplified Chinese, traditional Chinese, Cree, Dënesųłı̨né, French, Korean, Persian, Punjabi, Somali, Spanish, Stoney Nakoda, Tagalog, Tigrinya, Urdu and Vietnamese
• Healthy Hands at Work: Employer Handbook (20 pages) and Worker Handbook (12 pages) about preventing infections in the workplace and hand hygiene and cleaning/disinfecting products

Do Bugs Need Drugs?

Provides education, print materials, and web-based resources for healthcare providers, children, parents, schools, daycares, seniors groups, workplaces, and the public.

The main messages of the program are:

1. Handwashing is the best way to stop infections from spreading.
2. Bacteria and viruses are different. Both can cause respiratory infections, but antibiotics don't work against viruses like colds and influenza.
3. Antibiotic resistance is a problem. Use antibiotics wisely to prevent bacteria from becoming resistant to antibiotics.

Resources:

• workshops for healthcare professionals and students
• employee group education sessions
• authorized resources for Alberta teachers
• teaching kit for Grade 2 students
• teaching kit for child care children and staff
• teaching kit for assisted living centres
• posters
• handwashing signs and stickers
• handwashing posters available in Blackfoot, Cree, Dënesųłı̨né, French, Saulteaux, and Stoney Nakoda
• pamphlets
• Guide to Wise Use of Antibiotics (20-page guide for respiratory infections) available in Arabic, Blackfoot, simplified Chinese, traditional Chinese, Cree, Dënesųłı̨né, French, Korean, Persian, Punjabi, Somali, Spanish, Stoney Nakoda, Tagalog, Tigrinya, Urdu and Vietnamese
• Healthy Hands at Work: Employer Handbook (20 pages) and Worker Handbook (12 pages) about preventing infections in the workplace and hand hygiene and cleaning/disinfecting products

Emergency Medical Services - Patient Concerns and Commendations

Call if you have questions, concerns, or commendations about Emergency Medical Services (EMS).

For other questions:

• Finance Department - Billing Cash and Collections | Alberta Health Services

Emergency Medical Services - Patient Concerns and Commendations

Call if you have questions, concerns, or commendations about Emergency Medical Services (EMS).

For other questions:

• Finance Department - Billing Cash and Collections | Alberta Health Services

Emergency Medical Services - Patient Concerns and Commendations

Call if you have questions, concerns, or commendations about Emergency Medical Services (EMS).

For other questions:

• Finance Department - Billing Cash and Collections | Alberta Health Services

Emergency Medical Services - Patient Concerns and Commendations

Call if you have questions, concerns, or commendations about Emergency Medical Services (EMS).

For other questions:

• Finance Department - Billing Cash and Collections | Alberta Health Services

Emergency Medical Services Palliative and End of Life Care Assess Treat and Refer Program

This service is for both adults and pediatrics, the only difference between the 2 is peds has a Specialized Treatment Protocol (SPT) that can be accessed by the front line paramedics in the home as well a dispatch Location Of Interest (LOI) form. This service links primary and palliative care resources in the community to collaboratively manage patients in a symptom crisis.

The program may be initiated by paramedics, who arrive in the home after a 911 call from the patient or family, or by a clinician, who has assessed the patient (in the home or over the phone) and determines additional support is needed on an urgent basis.

Over 50% of patients having a crisis related to their life limiting illness are recognized through routine 911 call and front line paramedics assess the patient to be appropriate for the program and will attempt to make contact with the patient's home/palliative care team. If these teams are unavailable the paramedic will contact the 24 / 7 on call palliative physician through RAAPID. If all of the above teams are not available the paramedics can call On-line Medical Consultation (OLMC), a 24 / 7 ED physician available to all front line paramedics.

The program brings an interdisciplinary team directly to the patient. The frontline paramedic crew and the clinician work together, with the patient and the patient’s family, to provide care that aligns with the patient's wishes and Goals of Care Designati