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 General Information

Immunization - School Services at Slave Lake Healthcare Centre

Provides routine immunizations to students in Grades 1, 6, and 9 in school.

Eligibility

Students in Grades 1, 6, and 9

How to access this service

Healthcare providers should consult the Alberta Referral Directory for service referral information.

Service is provided in the school setting or by appointment

Accessibility

Wheel chair access available.

Address

Community Health Centre
309 6 Street
Slave Lake Alberta
T0G 2A2

Telephone

780-849-3947

Fax

780-805-3550

Getting there

Wayfinding information not currently available.

 Other services

Wait Times

Yes
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Alberta Aids to Daily Living Program

Due to COVID-19, service times may vary. Call to confirm.

This Government of Alberta funded program assesses people for funding for benefits like wheelchairs, walkers, bathing equipment, wound supplies, and compression stockings.

Telephone

780-805-3500

Wait times

Referrals are on a first-come, first-served basis.

Fees

If eligible, AADL is a cost-share program. Clients pay 25% of the cost up to maximum of $500 per family per benefit year (July 1 to June 30).



Fee Reductions

Low-income families can apply for cost exemption. Clients are 100% responsible for any upgrades.

Ambulatory Services | 780-805-3500

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Ambulatory Services

Provides day procedures which include:

  • ventolin treatments
  • cast changes
  • medicine that needs to be given by intravenous (IV)

Also provides access to these clinics:

  • adult pulmonary clinic
  • brace (orthotics and limbs) clinic
  • nephrology clinic
  • obstetrics and gynecology
  • surgical clinic
  • orthopedics
  • phlebotomy clinic

Telephone

780-805-3500

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Call a healthcare centre in your area for more information.

Fees

There may be a fee depending on the type of service (e.g., charge for a new cast).

View more information...

Bicycle and Wheeled Safety

Provides education to cyclists, school staff, recreation staff, parents, and community volunteers about why bicycle helmets are mandatory equipment for all cyclists under the age of 18 in Alberta and how to wear a helmet properly. More information and resources about bicycle and wheeled safety are available here.

Telephone

780-849-3947

Breastfeeding Clinic | 780-849-3947

Multiple Languages

Yes
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Breastfeeding Clinic

Free service that supports breastfeeding mothers and mothers with breastfeeding issues due to:

  • not making enough milk
  • plugged ducts
  • mastitis
  • thrush
  • latching issues
  • poor infant weight gain
  • breast reduction surgery
  • adoptive nursing

Telephone

780-849-3947

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Breastfeeding women

Fees

Fees may apply for breast pumps

Cafeteria Services | 780-805-3500, 780-805-3546 Direct Line

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Cafeteria Services

Cafeteria services offer food and beverages at Alberta Health Services facilities. Catering services and vending machines are available at some sites. Each cafeteria services site team is dedicated to creating great food, inspiring healthy eating, and providing outstanding customer service to support the health of Albertans.

**Please note hours of operation may vary from site to site.

Telephone

780-805-3500, 780-805-3546 Direct Line

Service Hours

Sunday: 9:00 am - 3:00 pm.
Monday: 9:00 am - 3:00 pm.
Tuesday: 9:00 am - 3:00 pm.
Wednesday: 9:00 am - 3:00 pm.
Thursday: 9:00 am - 3:00 pm.
Friday: 9:00 am - 3:00 pm.
Saturday: 9:00 am - 3:00 pm.

Fees

Food is available for purchase.

Community Health Centres | 780-849-3947

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Community Health Centres

Services include immunization and public health nursing.

Telephone

780-849-3947

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Fees

Depending on what service is being accessed.

Continuing Care Services | 780-805-3500

Service hours

Continuing Care Access phone number available Monday to Friday 8:15 a.m. to 8:15 p.m. and Saturday, Sunday and Holidays 9:00 a.m. to 5:15 p.m.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Continuing Care Services

Albertans who would like to schedule a visit at participating continuing care sites can visit Continuing Care Visitation Request.

Visit the Alberta Health Services Continuing Care website for more information on services and resources.

Telephone

780-805-3500

Service Hours

Monday: 8:30 am - 4:15 pm.
Tuesday: 8:30 am - 4:15 pm.
Wednesday: 8:30 am - 4:15 pm.
Thursday: 8:30 am - 4:15 pm.
Friday: 8:30 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

Waiting times vary depending on the facility.

Fees

Continuing Care accomodation charges apply, please refer to the continuing care accommodation charges website for more information.



Fee Reductions

Referral Needed

Yes

Wait Times

Yes
View more information...

Day Surgery Services & Recovery

Cares for people after they have day surgery procedures. If you need to be admitted to the hospital after your procedure, your surgeon will tell you.

Telephone

780-805-3500

Referral Needed

Contact your family physician for more information.

Wait times

Wait times depend on the type of surgery you need. If you have questions, call your family doctor.

Emergency Services | 780-805-3501

Wait Times

Yes

Multiple Languages

Yes
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Emergency Services

If you have an emergency, call 911.

Emergency departments:

  • take care of people that are very sick or injured on a priority basis. This means the sickest people are seen first. If you go to an emergency department for care that isn't urgent, you will not likely be seen right away.
  • provide medical care, which includes assessment and treatment
  • stabilize people and get them ready to transport to a higher level of care facility (if needed)
  • provide follow-up care including referrals to a family doctor or specialist (if needed)

Emergency Department wait times are now available for Calgary, Edmonton, Lethbridge, Medicine Hat and Red Deer.

Get the right care when you need it, to learn more visit Know Your Options

This service may be impacted by the COVID pandemic. View the Hours of Operations to see if the location has been impacted. Visit https://ahs.ca/covid for up-to-date information.

Telephone

780-805-3501

Service language options

Languages other than English in which this service may be delivered.

Wait times

We can’t predict how long you will need to wait in the emergency department. Patients are assessed (triaged) using a standard scoring system called the Canadian Triage and Acuity Scale (CTAS) to see how urgent their health needs are.

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Equipment Loan Program

Due to COVID-19, service times may vary. Call to confirm.

Provides short-term loans of medical equipment for people who are recovering from surgery or need palliative care so they can live in their own homes. Equipment loans include:

  • wheelchairs, walkers, and canes
  • hospital beds
  • moveable toilets, raised toilet seats, and toilet armrests
  • transfer benches, bath seats, and grab bars

Service Hours

Sunday: 9:00 am - 5:15 pm.
Monday: 8:15 am - 8:15 pm.
Tuesday: 8:15 am - 8:15 pm.
Wednesday: 8:15 am - 8:15 pm.
Thursday: 8:15 am - 8:15 pm.
Friday: 8:15 am - 8:15 pm.
Saturday: 9:00 am - 5:15 pm.

Fees

A security deposit may be required.

Family Care Clinic | 780-849-4155

Service hours

Statutory holidays open 9:00 AM to 5:00 PM.

Walk-ins are accepted. Appointments can be booked from Monday to Friday.

Wait Times

Yes
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Family Care Clinic

Provides primary family healthcare programs and services with a focus on staying well, preventing chronic disease, and managing chronic diseases. Linked with other healthcare services and community services, FCCs (Family Care Clinics) are good for people who:

  • need a family doctor
  • have a chronic disease
  • have an addiction problem
  • have mental health needs

Check locations to see if Walk-Ins are accepted or if by appointment only.

Telephone

780-849-4155

Service Hours

Monday: 9:00 am - 5:00 pm.
Tuesday: 9:00 am - 5:00 pm.
Wednesday: 9:00 am - 5:00 pm.
Thursday: 9:00 am - 5:00 pm.
Friday: 9:00 am - 5:00 pm.

Wait times

Wait time depends on demand for service.

General Medicine | 780-805-3500

Service hours

Available 24 a day, 7 days a week.

Referral Needed

Yes

Multiple Languages

Yes
View more information...

General Medicine

Offers care and treatment for health problems such as:

  • diabetes
  • pneumonia
  • asthma
  • heart problems
  • severe infections
  • kidney / gall stones
  • pain in the abdomen
  • cancer
  • arthritis

Telephone

780-805-3500

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Contact healthcare centre for more information.

Service hours

On-call service available 24-hours per day, 7-days per week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

General Radiography (X-Ray)

General Radiography uses x-rays to produce images of the structures inside the body, particularly bones. X-ray beams can pass through the body, but they are absorbed in different amounts depending on the density of the material they pass through.

Telephone

780-805-3504

Service Hours

Sunday: 8:00 am - 4:15 pm.
Monday: 8:00 am - 12:00 am.
Tuesday: 8:00 am - 12:00 am.
Wednesday: 8:00 am - 12:00 am.
Thursday: 8:00 am - 12:00 am.
Friday: 8:00 am - 12:00 am.
Saturday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Gift Shops | 780-805-3500

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Gift Shops

Offers a selection of gifts, snacks, magazines, and toiletries for sale.

Telephone

780-805-3500

Service Hours

Monday: 1:00 pm - 3:00 pm.
Wednesday: 1:00 pm - 3:00 pm.
Friday: 1:00 pm - 3:00 pm.

Multiple Languages

Yes
View more information...

Health Information - Access and Disclosure

In accordance with Alberta's Health Information Act, this is a service which enables the release of individually identifiable health information with or without the consent of an individual.

For detailed instructions, frequently asked questions and forms, please visit Access & Disclosure | Alberta Health Services.

Telephone

780-805-3537

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Fees

A basic fee of $25.00 is applied to all requests which includes up to 20 pages depending on record format i.e. paper, electronic or microfilm record. Each additional page costs from .25 to .50 cents per page. Additional costs may apply. Fees are applied in accordance with the Health Information Act.



Fee Reductions

If you are unable to pay the fee, please submit evidence of financial hardship.

View more information...

Health Information / Records Management

Completes patient charts, collects data, data entry and coding, collects patient information, dictates notes, and transcribes inpatient and outpatient charts.

Telephone

780-805-3537

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Fees

There is a fee for copies of health records.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Hemodialysis - Alberta Kidney Care - North

Provides hemodialysis treatments (a process where the client’s blood is passed through a special filter that removes waste products and water).

Most people need 3 treatments every week. Each treatment lasts 4 hours.

Service Hours

Monday: 6:30 am - 6:45 pm.
Tuesday: 6:30 am - 12:45 pm.
Wednesday: 6:30 am - 6:45 pm.
Thursday: 6:30 am - 12:45 pm.
Friday: 6:30 am - 6:45 pm.
Saturday: 6:30 am - 12:45 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Home Care | 780-849-3947

Service hours

The Continuing Care Access team has a 24/7 voicemail option and operates the following hours:

Monday to Friday 8:15 am to 8:00 pm,

Saturday, Sunday and Statutory Holidays 8:15 am to 4:30 pm.

Multiple Languages

Yes
View more information...

Home Care

Home Care helps people who live at home and need support such as:

  • Care after surgery
  • Long-term care
  • Palliative care
  • Respite services

A case manager, who is usually a nurse, will meet with the clients and help decide what services will best support them.

Telephone

780-849-3947

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Fees

Most services are covered for people with Alberta Health Care Insurance coverage, but there may be charges for services not covered by Alberta Health Care Insurance. Out of province clients looking for home care services in Alberta should inquire on any potential charges prior to obtaining services.

Hospitals | 780-805-3500

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Hospitals

To access contact information and a list of services offered, select a hospital.

Search through a complete list of progams and services, or hospital and facility information with the following:

Find Healthcare:

Telephone

780-805-3500

Service language options

Languages other than English in which this service may be delivered.
View more information...

Immunization - School Services

Each year, Alberta Health Services, Public Health reviews immunization records for students in grades 1, 6, and 9 to see what immunizations each student needs. A consent form is then sent home with an information sheet for each vaccine recommended for the student. No immunizations will be given in school without consent from a parent or legal guardian. Immunizations in this program include:

  • Grades 1, 6, and 9: Any routine childhood and school vaccines that may have been missed according to a review of the students immunization record on file
  • Grade 6: Hepatitis B (HBV) vaccine for students who have not already completed a hepatitis B immunization series and human papilloma virus (HPV) vaccine
  • Grade 9: diphtheria, tetanus, acellular pertussis (dTap) and meningococcal (Groups A, C, Y, W-135) conjugate vaccine

Telephone

780-849-3947

Eligibility

Students in Grades 1, 6, and 9

Indigenous Health Liaison Services | 780 849-5101 ext 525

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Indigenous Health Liaison Services

This program provides support and health information to healthcare providers, Indigenous patients / clients and their families through personal visits. Specifically, this includes:

  • case management
  • patient advocacy
  • cultural teaching
  • patient/client language interpretation
  • health literacy support
  • logistical support for discharge planning for Indigenous peoples

This service is available on-site in hospitals, public health centres and in the community. Upon request, staff can be present at hospital rounds, medical appointments and case conferences. This program will communicate with the healthcare team to ensure provision of culturally sensitive healthcare service.

Patient / client language interpretation service is also available upon request.

Patients and clients may also be asked about their healthcare experience to help ensure they receive the best possible healthcare.

Telephone

780 849-5101 ext 525

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Clients can self refer or be referred by family or friends.

Eligibility

First Nations (Status and Non-Status), Métis, and Inuit peoples and their families.

Indigenous Wellness Core | 780-805-3583

Multiple Languages

Yes
View more information...

Indigenous Wellness Core

This program:

  • supports cultural awareness and sensitivity
  • help navigate patients through the healthcare system
  • referrals to addiction and mental health supports
  • monitors the health of the Indigenous population in northern Alberta

The program also:

  • helps Indigenous patients and families throughout their hospital stay
  • connects them to the health services and programs in their home communities
  • works within communities to create partnerships in areas of public health, prevention, promotion, and chronic disease management

Telephone

780-805-3583

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Laboratory Services | 780-805-3500

Service hours

Outpatient Collection site hours of operations:

Monday to Friday: 8:00 AM - 4:30 PM

Closed: Saturdays, Sundays and Statutory holidays.

Wait Times

Yes
View more information...

Laboratory Services

For information on service restrictions or to book an appointment, visit APL Appointments & Booking.

Laboratory Services provides collection of blood and body fluids for tests ordered by your doctor or healthcare provider including a comprehensive range of routine and specialized lab testing and clinical consultations:

  • blood and body fluid sample collection
  • biochemistry and toxicology
  • electrocardiogram (ECG)
  • genetics and genomics
  • urinalysis
  • transfusion medicine
  • hematology
  • coagulation studies
  • microbiology
  • public health testing
  • serology
  • surgical pathology
  • cytopathology
  • autopsy pathology
  • student practicum training for medical lab technologists and medical lab assistants

Note: Some locations may not offer the full range of testing. To confirm availability of a specific test, contact the location.

Telephone

780-805-3500

Wait times

An estimated wait time will be provided at the time of appointment booking.

View more information...

Linen & Environmental Services

Cleans acute and continuing care facilities according to standards set by Alberta Health and Wellness and Alberta Health Services (AHS) infection control.

Services include:

  • waste management
  • managing outside contracts (e.g., door mats, windows, pest control)
  • managing cleaning contracts for leased space
  • providing linen services to north zone sites

Telephone

780-805-3500

Fees

Personal laundry fees in effect for long term care clients.

View more information...

Medical Device Reprocessing

Provides clean or sterilized items for use in patient care including:

  • personal care items
  • instruments
  • surgical drapes
  • respiratory and anaesthetic supplies
  • some dental and home care supplies

Telephone

780-805-3500

Service hours

Call for information; availability of dietitian appointments vary.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Nutrition Counselling - Adult and Pediatric

The majority of teaching is one-to-one, however, group sessions may be offered to promote enhanced learning of clients. Nutrition information and resources can be found on Alberta health Services’ Healthy Eating Starts Here and at MyHealth.Alberta.ca

Additional Services:

Telephone

780-805-3500

Service Hours

Monday: 8:30 am - 4:15 pm.
Tuesday: 8:30 am - 4:15 pm.
Wednesday: 8:30 am - 4:15 pm.
Thursday: 8:30 am - 4:15 pm.
Friday: 8:30 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Obstetrics | 780-805-3500

Service hours

Available 24 a day, 7 days a week.
View more information...

Obstetrics

Provides care for pregnant women who are low-risk and more than 36 weeks, which may include:

  • fetal monitoring
  • labour induction
  • non-stress testing
  • epidural
  • C-section surgery (elective, urgent, and emergency)

Cares for babies and provides breastfeeding support if needed.

Go to a community health centre in your area for any prenatal concerns and follow-up after you deliver your baby.

For more information, visit the Prenatal website.

Some services and key providers may not be available at all locations.

Telephone

780-805-3500

Multiple Languages

Yes
View more information...

Occupational Therapy Services

Offers occupational therapy to help people who have brain injuries, strokes, heart disorders, or serious injuries learn new ways to do their work, leisure, and day-to-day activities.

This service also:

  • works with Alberta Aids to Daily Living to provide approval for equipment and adaptive aids
  • helps with disability tax credit forms
  • approves applications for parking placards for people with disabilities

Telephone

780-849-3947

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Fees

Fees may apply for some services, call for more information.

Pastoral Care Services | 780-805-3500

Multiple Languages

Yes
View more information...

Pastoral Care Services

Offers compassionate support and response to patients, residents, families, and healthcare providers in time of need while respecting the person's faith, religion, and practice.

Services may include:

  • hospital visitation
  • On Call Spiritual Care Adviser

Telephone

780-805-3500

Service language options

Languages other than English in which this service may be delivered.

Patient Food Services | 780-805-3546

View more information...

Patient Food Services

Patient Food Services overarching objectives are to:

  • Offer quality food and food choice, to support Patient Centered Care
  • Work with the whole care team to ensure that Food Matters
  • Foster a positive meal experience that results in enjoyment of meals, as well as improved satisfaction and food intake that supports recovery
  • Provide menus that are based on “Canada’s Food Guide” and that are adaptable for therapeutic requirements
  • Offer appealing food that encourages eating for health
  • Provide meal service styles appropriate to the patient population (e.g. tray service, dining room service) and meal delivery systems that support safe high quality food served at appropriate temperatures to the correct patient / resident

PFS delivers more than 31,000 patient/resident meals each day within AHS facilities.

Telephone

780-805-3546

Service Hours

Sunday: 6:15 am - 7:15 pm.
Monday: 6:15 am - 7:15 pm.
Tuesday: 6:15 am - 7:15 pm.
Wednesday: 6:15 am - 7:15 pm.
Thursday: 6:15 am - 7:15 pm.
Friday: 6:15 am - 7:15 pm.
Saturday: 6:15 am - 7:15 pm.

Patient Information | 780-805-3500

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Patient Information

Services offered:

  • responding to patient location inquires
  • providing direction on a patients whereabouts

Telephone

780-805-3500

Service Hours

Monday: 7:00 am - 4:15 pm.
Tuesday: 7:00 am - 4:15 pm.
Wednesday: 7:00 am - 4:15 pm.
Thursday: 7:00 am - 4:15 pm.
Friday: 7:00 am - 4:15 pm.

Pediatrics | 780-805-3500

Referral Needed

Yes
View more information...

Pediatrics

Services for the care and treatment of children up to 16 years by general practitioners and specialists. Children who need specialized services are referred to the appropriate service.

Telephone

780-805-3500

Referral Needed

A doctor must refer.

Eligibility

Children up to age 16.

Pharmacy Services | 780-805-3500

Referral Needed

Yes
View more information...

Pharmacy Services

Collaborates and interacts with healthcare service providers to provide clinical services and medications to patients in hospital and long-term care facilities.

Telephone

780-805-3500

Referral Needed

a doctor's prescription is needed.

Physical Therapy Services | 780-849-3947

Wait Times

Yes

Multiple Languages

Yes
View more information...

Physical Therapy Services

Assesses people and uses exercises, ultrasound, laser, heat, mobilization, and acupuncture to treat health issues, including:

  • pain and arthritis
  • work-related and traumatic injuries
  • lung and heart conditions
  • cancer
  • stroke, spinal cord issues, and Parkinson’s Disease

Telephone

780-849-3947

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

Waiting period is dependent on resources available at site as well as triage priority.

An estimated wait time will be provided at the time of appointment booking.

Fees

Fees may apply.

View more information...

Postpartum Depression Support

Supports women and families experiencing postpartum depression (PPD).

Telephone

780-849-3947

Prenatal Classes | 780-849-3947

Service hours

Class is offered on Saturdays 4 times a year, March, June, September and December.  Please phone to register.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Prenatal Classes

Prenatal Information Sessions via Zoom once a month, information sessions are available through AHS public health.

Services include:

  • Grande Prairie QEII Hospital online tour
  • Whitecourt Healthcare Centre online tour
  • Prenatal classes
  • Prenatal breast feeding classes

Please be advised not all locations offer all services.

Prenatal Classes provide people with:

  • a chance to meet other people in the community expecting a baby
  • knowledge of what to expect during your labor and delivery
  • breathing and relaxation techniques
  • immunization and infant safety information
  • providing your support person with the skills to help with labor and delivery
  • increased breastfeeding knowledge
  • newborn and postpartum care
  • what resources are available for yourself and your newborn

Classes are taught in groups by a community health nurse. Classes may be in the evenings or on Saturdays.

Public Health Nurses and Regional Dietitians are available at Community Health Services to answer questions about your pregnancy, diet and childbirth plans.

For more information, visit the Prenatal website.

Prenatal Online Information

Hospital Information

Telephone

780-849-3947

Service Hours

Saturday: 9:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

It is important to register early because class sizes are limited. The 2nd trimester is ideal for learning.

Registration | 780-805-3500

View more information...

Registration

Patient Registration

  • registers and pre-registers patients and collects demographic and financial information.
  • registers patients for inpatient admissions, ambulatory clinic appointment, and emergency department services

Telephone

780-805-3500

Service Hours

Monday: 7:00 am - 4:15 pm.
Tuesday: 7:00 am - 4:15 pm.
Wednesday: 7:00 am - 4:15 pm.
Thursday: 7:00 am - 4:15 pm.
Friday: 7:00 am - 4:15 pm.

Respiratory Therapy Clinic | 780-675-2231 (booking by Athabasca office)

Service hours

Please call for hours as they vary depending on the availability of the respiratory therapist.

Referral Needed

Yes

Wait Times

Yes
View more information...

Respiratory Therapy Clinic

Due to COVID-19, service times may vary. Call to confirm.

Services include:

  • home oxygen assessments
  • arterial blood gases (ABGs)
  • respiratory education (Asthma & COPD)
  • spirometry
  • tobacco cessation
  • artificial airway management
  • trach change
  • sputum induction

Telephone

780-675-2231 (booking by Athabasca office)

Service Hours

Monday: 9:30 am - 3:30 pm.
Wednesday: 9:30 am - 3:30 pm.

Referral Needed

Physician Order Required for all but education, Tobacco Cessation.

Can be a physician order, or a respiratory Requisition form. Submitted via fax

Wait times

Waiting period can be 1 - 8 weeks

Respite Care | 780-805-3500

Service hours

Admission to respite is Monday to Friday by 1:00 pm.  Contact North Zone Placement to request respite admission. 

 

Respite services provided at the facility are 24 hours.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
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Respite Care

Respite services provide caregivers a short period of rest or relief from their caregiving responsibilities. Overnight respite services are offered in a Continuing Care environment and organized through Home Care. A Home Care Case Manager can review respite options available.

Telephone

780-805-3500

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Site specific, contact site directly for instruction on referral process.

Eligibility

Site specific, contact site directly for admission processes.

Fees

Site specific, contact site directly for information on cost.



Fee Reductions

Seniors may submit receipts to Alberta Seniors Benefits.

School Health Program | 780-805-3550

Multiple Languages

Yes
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School Health Program

Provides healthcare in schools.

Services include:

  • immunizations
  • education and consultations about contagious diseases

Telephone

780-805-3550

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Students in school.

Sexual Health Services | 780-849-3947

Multiple Languages

Yes
View more information...

Sexual Health Services

Effective June 25, 2020, North Zone Sexual & Reproductive Health Clinics are only seeing clients in clinic, for the following concerns:

  • KNOWN STI and need treatment
  • contact to a known STI and need testing/treatment
  • symptoms of an STI
  • routine STI Screening
  • Emergency Contraceptive Pill
  • pre-booked appointments

Please phone the clinic before coming in.

If in the past 14 days, you have:

  • a NEW fever, cough, runny nose, sore throat or shortness of breath OR
  • travelled outside Canada OR
  • been in close contact with a confirmed or probable case of COVID-19 OR
  • had close contact with a person with acute respiratory illness who has travelled anywhere outside of Canada

IF YES to any of the above, DO NOT come to clinic. Go to ahs.ca/covid19 and complete the self-assessment. Anyone who has symptoms, including cough, runny nose, fever or sore throat, must self-isolate for 14 days. Please do not visit a hospital, doctor's office, lab or health care facility without consulting Health Link (811).

Telephone

780-849-3947

Service Hours

Monday: 8:30 am - 4:00 pm.
Tuesday: 8:30 am - 4:00 pm.
Wednesday: 8:30 am - 4:00 pm.
Thursday: 8:30 am - 4:00 pm.
Friday: 8:30 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

All teens, young adults and clients with barriers to accessing service (e.g., no Alberta Health Care, low income, or English is not first language)

Social Work | 780-675-2231

Referral Needed

Yes

Multiple Languages

Yes
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Social Work

Services may include:

  • refer and liaise with appropriate community and government agencies
  • collaborate with other healthcare providers (discharge planning, family conferences)
  • provide counselling and crisis intervention
  • provide information/education on important resources and legislation (e.g., Personal Directives, Guardianship, Trusteeship, Child Welfare and Protection for Persons in Care)

Telephone

780-675-2231

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

A doctor or other healthcare provider must send in a referral.

Special Care Unit | 780-805-3500

Service hours

Available 24 a day, 7 days a week.

Referral Needed

Yes
View more information...

Special Care Unit

Treats people with a wide variety of serious health issues (e.g., cardiovascular events, head injuries, drug overdoses).

Telephone

780-805-3500

Referral Needed

Doctors referral or admission to the hospital.

Switchboard | 780-805-3500

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Switchboard

These services include:

  • answering incoming telephone calls
  • transferring telephone calls and
  • giving out authorized telephone numbers

Telephone

780-805-3500

Service Hours

Monday: 7:00 am - 4:15 pm.
Tuesday: 7:00 am - 4:15 pm.
Wednesday: 7:00 am - 4:15 pm.
Thursday: 7:00 am - 4:15 pm.
Friday: 7:00 am - 4:15 pm.

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Therapeutic Recreation Services

Due to COVID-19, service times may vary. Call to confirm.

Therapeutic recreation is important to a person's quality of life. With this in mind, this service:

  • uses recreation and leisure as the primary modality to improve, maintain or prevent decline of physicial, social, cognitive, and emotional health
  • interventions are enjoyable, meaningful, focused and based on individual preferences, values and strenghts
  • strives to remove barriers to recreation and leisure participation
  • enables clients to continue to pursue their recreational and leisure interests/activities
  • addresses social needs to help prevent isolation and loneliness
  • helps client adjust to a placement and changes in health

Telephone

780-805-3500

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Referrals can be received from family physicians, Home Care, or other Allied Health professionals.

Eligibility

Service is targeted primarily for residents residing in continuing care and acute care patients waiting placement. Also available on a consultative basis only for individuals in the communities who require this service due to medical reasons.

Traffic Safety | 780-849-3947

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Traffic Safety

Community Health Services staff, local RCMP and the Office of traffic Safety work together to improve the wear rates of seat belts and child safety seats.

Telephone

780-849-3947

Travel Health Services | 780-849-3947

Wait Times

Yes

Multiple Languages

Yes
View more information...

Travel Health Services

The Edmonton and Calgary clinics are currently closed.

If you are seeking immunization services, please contact a private travel health clinic, your doctor or local pharmacist.

If you are a post-secondary healthcare student seeking immunization and / or a tuberculin skin test for your healthcare training program, please contact your educational institution to confirm if provincially funded immunizations are available through this institution. Alternatively, you can contact a private travel health clinic, your doctor or local pharmacist to obtain immunizations for a fee.

Please note:ROUTINE CHILDHOOD IMMUNIZATIONcontinues to be offered through community health centres / public health offices, at this time. Please call your local community health centre/public health office, for information.

Telephone

780-849-3947

Service Hours

Monday: 8:30 am - 4:45 pm.
Tuesday: 8:30 am - 4:45 pm.
Wednesday: 8:30 am - 4:45 pm.
Thursday: 8:30 am - 4:45 pm.
Friday: 8:30 am - 4:45 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

Wait times vary for an appointment.

Fees

There are fees associated with Travel Services and may range from an average of $48.00 to $200.00 per person.

Tuberculosis Testing | 780-849-3947

Wait Times

Yes

Multiple Languages

Yes
View more information...

Tuberculosis Testing

Offers free tuberculosis (TB) skin testing to eligible Albertans. The Mantoux skin test is not recommended to diagnose TB.

Testing is done at public health centres throughout the province:

If you are not eligible for free testing but still need to be tested there will be a charge for the test.

For travel or work related TB testing contact the Travel Health Services in your area. With the exception of Edmonton, you would contact the Immunization Business Unit to have school or work-related TB skin testing done.

Telephone

780-849-3947

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Eligibility includes:

  • recent contact with known TB cases
  • people with medical conditions/therapies that increase risk of progressing from latent tuberculosis infection (LTBI) to active TB (HIV/AIDS, transplantation, on dialysis for chronic renal failure, silicosis, cancer of the head and neck, being treated with immunosuppressive drugs)
  • all refugees less than age 50 who are from a country where TB is common AND who have immigrated here in the last 2 years
  • foreign-born children up to and including age 14 who have lived in a country where TB is common AND who have immigrated here within the past 2 years

Wait times

Wait times vary.

Fees

There is a charge for anyone not meeting the eligibility criteria.

Ultrasound | 780-805-3504

Service hours

Service available by appointment only.

Wait Times

Yes

Multiple Languages

Yes
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Ultrasound

Ultrasound is an imaging test that captures images of soft tissue organs, blood vessels and tissues using high-frequency sound waves (no radiation). Ultrasound is also known as sonography.

Not all tests are offered at all sites. Call the location for more information.

Telephone

780-805-3504

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Well Baby Clinic | 780-849-3947

Wait Times

Yes

Multiple Languages

Yes
View more information...

Well Baby Clinic

Provides immunizations for babies and young children.

Services include information about:

  • breastfeeding
  • normal sleep patterns
  • child growth and development
  • nutrition
  • child safety

New mothers are also offered postpartum depression screening.

For more information please visitImmunize Alberta.

Telephone

780-849-3947

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

14 Days
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