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General Information

Strathcona Community Hospital

Accessibility

Wheel chair access available.

Service hours

Alberta Health Services is committed to supporting patients and families during their most challenging times. To support this, we have removed formal visiting hours for all our Edmonton zone hospitals. Visiting hours are based on expressed wishes and care needs of the patient.

Address

9000 Emerald Drive
Sherwood Park Alberta
T8H 0J3

Telephone

780-449-5380 (Switchboard)

Getting there

Wayfinding information not currently available.

Services Provided

Addiction and Mental Health - Adult Community Services | 780-342-3373, 780-424-2424 (Referral)

Wait Times

Yes

Multiple Languages

Yes
View more information...

Addiction and Mental Health - Adult Community Services

Individuals utilizing services will often have complex needs, with some needing more intensive support and treatment; but in either case are able to live independently or with minimal support in the community. Care is coordinated by a mental health provider and / or addiction counselor. Goal directed services are tailored to the needs of individual clients. Length of treatment is mutually determined between client and provider.

Telephone

780-342-3373, 780-424-2424 (Referral)

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Over 18 years of age. Have mental illness and / or addiction concerns.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Addiction and Mental Health - Community Services, Child, and Adolescent

Children, youth & Families Addiction & Mental Health provides a wide range of publicly-funded mental health services and support for children and youth (5-17 years of age) and their families, residing within Edmonton and area. Treatment services are generally provided by a multi-disciplinary team of health care providers. Services are goal-focused, aiming to provide the right service at the right time for the right length.

Telephone

825-402-6799

Service Hours

Monday: 8:15 am - 4:30 pm.
Tuesday: 8:15 am - 4:30 pm.
Wednesday: 8:15 am - 4:30 pm.
Thursday: 8:15 am - 4:30 pm.
Friday: 8:15 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Child / youth (ages 5-17 years) with a moderate to severe level of distress / impairment due to a mental health concern, not already accessing mental health therapy with another provider.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Addiction and Mental Health - Domestic Abuse Response Team

Domestic violence can take many forms, including verbal, physical, sexual, psycological, emotional, spiritual, and the violation of rights which can happen in any relationship based on intamcay, dependency, or trust. The Domestic Abuse Response Team (DART) offers specialized support to patients of all genders who are experiencing any form of domestic violence. Individuals do not have to be in a crisis to access the DART response, and can request a referral at select emergency departments, urgent care centres, and maternity units. Participation is voluntary and at no cost to the patient.

Although, as of November 30th, 2023, the DART project has sunset, domestic violence services are still being provided through localized shelter response, while individuals are present within the Alberta Health Services (AHS) or Covenant Health facility. Referrals of patients to the respective shelters remain confidential, nonjudgemental, and choice-based. A referral is initated through the patient or by an AHS or Covenant Health employee. A shelter responder will connect with the individual over the phone to conduct further assessment and provide the following services based on their needs.

  • emotional support
  • information and education about domestic violence
  • assistance with safety planning
  • information about and referrals to local supports, including financial assistance, counselling, food bank, etc.
  • assistance with contacting local law enforcement and / or Children's Services
  • access to safe accommodations, including emergency shelter or hotel

This service is provided by AHS or Covenant Health and external shelter service providers.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

This service targets:

  • Albertans who disclose concerns of domestic violence or feeling unsafe
  • anyone 16 years of age and older, any gender (Child and Family Services involvement for patients under the age of 16)
  • clients must be alert, oriented and medically cleared in-person at nearest AHS facility
  • clients must be able to provide informed consent

Service hours

Appointment needed. For more information, or to access other Addiction and Mental Health Edmonton Zone services, call Access 24 / 7.

Multiple Languages

Yes
View more information...

Addiction and Mental Health - Opioid Dependency Program

Opioid Agonist Treatment (OAT) medications (ie. methadone, Suboxone®) are available in all locations. Most OAT medications allows a person to function normally without drowsiness or withdrawal symptioms. In cases where OAT medications are not effective hydromorphone can be accessed in Narcotic Transition Services (NTS) locations (Grande Prairie, Edmonton, Red Deer, Calgary, Medicine Hat, Lethbridge). In all locations, individuals have access to medical support, medication and psychosocial support (housing, financial, mental health, legal, relationships).

Services available in all clinics may include:

  • ongoing support and monitoring (e.g. prescription management, medical follow up, urine testing, counselling and treatment planning)
  • health, safety and risk reduction teaching and management
  • source of information and expertise for community stakeholders on Opioid Agonist Treatment and the medications used
  • links to community pharmacists
  • links to other addictions treatment services
  • links to other social and health support systems
  • hepatitis and HIV screening

Services are voluntary and confidential.

For more information, visit our website

Looking for additional Addiction & Mental Health (AMH) services visit AMH Programs & Services.

Telephone

780-405-8193

Service Hours

Wednesday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Service targeted to:

  • anyone with issues related to opioid use
  • after assessment, a person will start treatment or referred to other service

Fees

No Fee to attend the program.

Dispensing fees payable to patient's assigned pharmacy.

Staff will assist to apply for medication funding when needed / appropriate.



Fee Reductions

Client's Health and Benefit Plan or other prescription coverage, Alberta Works (if eligible).

Breathe Easy Program - Pulmonary Rehabilitation | 1-888-925-4044 (Central Intake), 780-735-3492

Wait Times

Yes
View more information...

Breathe Easy Program - Pulmonary Rehabilitation

Clients learn:

  • how to use their medicine properly
  • how to cope with feeling such as fear, anger, or stress
  • how to make healthy food choices
  • why exercise is important

Clients also take part in exercise sessions that include:

  • a warm-up and stretching
  • breathing techniques
  • muscle strengthening and free weights
  • walking
  • stationary bicycle and treadmill

Visit our website

Telephone

1-888-925-4044 (Central Intake), 780-735-3492

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Colposcopy Clinic | 780-342-3390

Service hours

Closed weekends and statutory holidays.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Colposcopy Clinic

Provides diagnostic testing procedures including:

  • colposcopy
  • LEEP (loop electrosurgical excision procedure)
  • biopsies and laser treatment

There is physician consultation and support as well as ongoing patient teaching.

Telephone

780-342-3390

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Community Rehabilitation Interdisciplinary Service

This program provides rehabilitation services to adults living in the community who present with a functional impairment requiring an interdisciplinary approach to service. Conditions include:

  • Neurological conditions (such as Multiple Sclerosis, Parkinson Disease, Stroke, Acquired Brain Injury, Functional Neurological Disorders, Dementia, Post-Concussion Syndrome, and other neurodegenerative conditions)
  • Fibromyalgia, Chronic Pain
  • Post-COVID 19
  • Speech, language, fluency, and voice concerns
  • Other complex medical conditions with functional concerns across multiple domains
  • Lymphedema (Chronic, Non-Cancer Related - Mother Rosalie Health Services Centre)
  • Splinting (Strathcona Community Hospital)

Client goals may be addressed through self-management, 1:1, and group intervention. Education available for Energy Maximization for MS, Fibromyalgia, Chronic Pain, Swallowing, and Voice Care.

Telephone

780-342-3385

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Clients referred to CRIS for rehabilitation must meet the following criteria:

  • 18+
  • has functional goals that are appropriate for a time limited outpatient rehabilitation program that cannot be addressed through other public resources
    • Requires interdisciplinary team approach; also accepts SLP or OT only referrals
    • Demonstrates “rehab readiness” and motivated to achieve rehabiliation goals
    • Medically stable, physically, and cognitively able to participate in an active rehabilitation program

Exclusion Criteria:

  • referral is related to a Worker’s Compensation Board injury claim
  • referral is related to a recent Motor Vehicle Accident
  • client is a resident of a care facility with access to rehabilitation services
  • client requires only physical therapy services. Call the Rehabiliation Advice Line for PT only referrals.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Computed Tomography | 780-342-3430

Service hours

Service is available 24x7 for Emergency cases.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Computed Tomography

Computed tomography, also known as "CT Scan" or "CAT Scan", is when pictures of the body are taken using radiation and computer-enhanced imaging.

Telephone

780-342-3430

Service Hours

Monday: 7:15 am - 3:30 pm.
Tuesday: 7:15 am - 3:30 pm.
Wednesday: 7:15 am - 3:30 pm.
Thursday: 7:15 am - 3:30 pm.
Friday: 7:15 am - 3:30 pm.

Service language options

Languages other than English in which this service may be delivered.

A language line is available, but requests need to be made before tests are scheduled.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Closed weekends and statutory holidays.

Wait Times

Yes
View more information...

Emergency Department Transition Clinic

The ED Transition Clinic is a Nurse Practitioner led clinic. Offered services include:

  • wound care
  • medication management
  • transitional care
  • teaching for any condition needing short-term follow-up to ensure an effective treatment plan is implemented and evaluated

Care is offered as a transition until patient can be seen by their primary care physician (PCP). If no PCP has been identified, the team will assist the patient in connecting with one.

Telephone

780-342-3390

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Wait times

3 Days

Depending on acuity / schedule, most patients are seen within 1-3 days.

Emergency Services | 780-342-3464

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Emergency Services

If you have an emergency, call 911.

Emergency departments:

  • take care of people that are very sick or injured on a priority basis. This means the sickest people are seen first. If you go to an emergency department for care that isn't urgent, you will not likely be seen right away.
  • provide medical care, which includes assessment and treatment
  • stabilize people and get them ready to transport to a higher level of care facility (if needed)
  • provide follow-up care including referrals to a family doctor or specialist (if needed)

Emergency Department wait times are now available for Calgary, Edmonton, Lethbridge, Medicine Hat and Red Deer.

Get the right care when you need it, to learn more visit Know Your Options

This service may be impacted by the COVID pandemic. View the Hours of Operations to see if the location has been impacted. Visit https://ahs.ca/covid for up-to-date information.

Telephone

780-342-3464

Service language options

Languages other than English in which this service may be delivered.

Wait times

We can’t predict how long you will need to wait in the emergency department. Patients are assessed (triaged) using a standard scoring system called the Canadian Triage and Acuity Scale (CTAS) to see how urgent their health needs are.

ENT Clinic | 780-342-3399

Service hours

Referrals are accepted M-F, with ENT clinics scheduled weekly.

Wait Times

Yes

Multiple Languages

Yes
View more information...

ENT Clinic

Patients 5 years of age and older are seen for a variety of Ear, Nose and Throat (Otology) related concerns such as:

  • infection
  • tinnitus
  • vertigo
  • hearing loss, etc.

Telephone

780-342-3399

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Patients must be 5 years of age and older. Referrals must meet inclusion / exclusion criteria.

Wait times

Depending upon acuity / timeline for assessment.

Service hours

Outpatient CT scans may be received at this location. All other outpatient testing is available only if ordered at Strathcona Community Hospital.

Diagnostic Imaging services are available to the Emergency Department 24/7/

Wait Times

Yes

Multiple Languages

Yes
View more information...

General Radiography (X-Ray)

General Radiography uses x-rays to produce images of the structures inside the body, particularly bones. X-ray beams can pass through the body, but they are absorbed in different amounts depending on the density of the material they pass through.

Telephone

780-342-3430

Service Hours

Monday: 8:00 am - 5:00 pm.
Tuesday: 8:00 am - 5:00 pm.
Wednesday: 8:00 am - 5:00 pm.
Thursday: 8:00 am - 5:00 pm.
Friday: 8:00 am - 5:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

General Surgery - Adult | 780-342-3390

Service hours

Closed weekends and statutory holidays

Wait Times

Yes

Multiple Languages

Yes
View more information...

General Surgery - Adult

Provides care to people who need to have a general surgery procedure, including:

  • small and large bowel surgery
  • gallbladder
  • mastectomy or breast surgery
  • hernia repairs
  • thyroid surgery
  • hemorrhoid
  • wound care

Telephone

780-342-3390

Service Hours

Tuesday: 8:00 am - 12:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Referrals are for patients 18 years of age or older.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Geriatric Outpatient - Medicine | 780-401-2665 (BOOK) (Central Access)

Wait Times

Yes

Multiple Languages

Yes
View more information...

Geriatric Outpatient - Medicine

This outpatient service provides in-depth assessment, diagnosis, and treatment recommendations to adults over 65.

Telephone

780-401-2665 (BOOK) (Central Access)

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Service is targeted to:

  • adults over 65 with complex medical problems
  • frail older adults who need a full assessment and consultation with community health professionals (full assessment is not offered at the Northeast Community Health Centre)

Wait times

An estimated wait time will be provided at the time of appointment booking.

Multiple Languages

Yes
View more information...

Health Information - Access and Disclosure

In accordance with Alberta's Health Information Act, this is a service which enables the release of individually identifiable health information with or without the consent of an individual.

For health information, please contact the hospital or health care centre where you received treatment.

For detailed instructions, frequently asked questions and forms, please visit Access & Disclosure | Alberta Health Services.

Telephone

780-342-3479

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Fees

A basic fee of $25.00 is applied to all requests which includes up to 20 pages depending on record format i.e. paper, electronic or microfilm record. Each additional page costs from .25 to .50 cents per page. Additional costs may apply. Fees are applied in accordance with the Health Information Act.



Fee Reductions

If you are unable to pay the fee, please submit evidence of financial hardship.

Service hours

Available 24 a day, 7 days a week.
View more information...

Health Information / Records Management

Completes patient charts, collects data, data entry and coding, collects patient information, dictates notes, and transcribes inpatient and outpatient charts.

Telephone

780-735-4222

Fees

There is a fee for copies of health records.

Hospitals | 780-449-5380 (Switchboard)

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Hospitals

To access contact information and a list of services offered, select a hospital.

Search through a complete list of progams and services, or hospital and facility information with the following:

Find Healthcare:

Telephone

780-449-5380 (Switchboard)

Service language options

Languages other than English in which this service may be delivered.

Service hours

Referrals are accepted Monday - Friday with ID / IM clinics  scheduled multiple times per month.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Infectious Disease / Internal Medicine Clinic

Patients are seen by a ID / IM (Infectious Disease / Internal Medicine) Physician for a wide variety of relevant concerns.

A patient could also be seen by a specialized wound care Nurse Practitioner as appropriate.

Telephone

780-342-3390

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Physician referral is required

Wait times

An estimated wait time will be provided at the time of appointment booking.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Intravenous (IV) Therapy Clinic

Provides IV Therapy for outpatients who are able to mobilize independently or are accompanied by a capable caregiver

  • Outpatient Antimicrobial Therapy Clinic
  • blood & blood product transfusions
  • day medicine infusions

Telephone

780-342-3441

Service Hours

Sunday: 8:00 am - 10:00 pm.
Monday: 8:00 am - 10:00 pm.
Tuesday: 8:00 am - 10:00 pm.
Wednesday: 8:00 am - 10:00 pm.
Thursday: 8:00 am - 10:00 pm.
Friday: 8:00 am - 10:00 pm.
Saturday: 8:00 am - 10:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Physician referral with RAH Admitting privledges required

Therapy Plan must be entered through Connect Cae and NOT through a referral workflow

If patient has central line access, ensure to include a Central Venous Access Device (CVAD) Therapy Plan

Eligibility

Medical day patients require coverage from physician with admitting privilege.

Patients who need support with Activity of Daily Living (ADL) must provide that support

Wait times

3 Months

Wait period for Medicine patients, i.e. iron infusions , magnesium

Waiting period varies with frequency and duration of therapy

Laboratory Services | 780-342-3470

Service hours

This lab will serve hospital inpatient, Ambulatory Clinic patients, by physician or clinic referral only.
Outpatient Collection site hours of operation:
Monday to Friday: 8:00 AM - 4:00 PM; walk in services accepted until 3:30 PM
Closed: Saturday, Sundays and Statutory holidays
Laboratory testing is available to the Emergency Department 24 / 7.
Alternate Patient Service Centres offer both appointment and walk-in services for all patients that require lab work. Book online at https://qme.dynalife.ca/ or call 1-877-702-4486 to make an appointment.

Wait Times

Yes
View more information...

Laboratory Services

Laboratory Services provides collection of blood and body fluids for tests ordered by your doctor or healthcare provider including a comprehensive range of routine and specialized lab testing and clinical consultations:

  • blood and body fluid sample collection
  • biochemistry and toxicology
  • electrocardiogram (ECG)
  • genetics and genomics
  • urinalysis
  • transfusion medicine
  • hematology
  • coagulation studies
  • microbiology
  • public health testing
  • serology
  • surgical pathology
  • cytopathology
  • autopsy pathology
  • student practicum training for medical lab technologists and medical lab assistants

Note: Some locations may not offer the full range of testing. To confirm availability of a specific test, contact the location.

APL Booking Line: 1-877-702-4486 or book online.

Telephone

780-342-3470

Service Hours

Monday: 8:00 am - 5:00 pm.
Tuesday: 8:00 am - 5:00 pm.
Wednesday: 8:00 am - 5:00 pm.
Thursday: 8:00 am - 5:00 pm.
Friday: 8:00 am - 5:00 pm.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Lost and Found | 780-449-5380 (Switchboard)

View more information...

Lost and Found

Please call the Security Office to see if your item has been found.

Telephone

780-449-5380 (Switchboard)

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Neurology Clinic | 780-342-3390

Service hours

Neurology Clinic is held 1-2 times a month

Wait Times

Yes

Multiple Languages

Yes
View more information...

Neurology Clinic

Service provided includes:

  • neurological assessment
  • treatment
  • further referrals as required for general neurological disorders or suspected neurological conditions not yet diagnosed

Telephone

780-342-3390

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Orthopedic Clinic | 780-342-3390

Service hours

Orthopedic clinics are booked multiple times per month

Wait Times

Yes

Multiple Languages

Yes
View more information...

Orthopedic Clinic

Patient's are seen for a wide variety of non-surgical orthopedic concerns;

  • extremity fractures
  • sprains / strains (knee, shoulder, elbow, wrist and finger)

Follow-up for acute uncomplicated MSK injuries (bones, muscles, ligaments, nerves, or tendons), joint dislocation (shoulder, knee cap, fingers / toes)

  • assessment
  • treatment
  • prevention
  • education

This clinic does not accept referrals for the following:

  • back / neck pain
  • chronic pain syndromes
  • hand / reduced hand fractures
  • injuries beyond 12 weeks
  • chronic injuries / arthritis
  • pinched nerve
  • spine pathology

Telephone

780-342-3390

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Must meet inclusion criteria

Wait times

Depending upon acuity / timelines of injury

Fees

Patients may be billed for orthopedic splints / crutches / etc.

Patient Information | 780-449-5380 (Switchboard)

Service hours

Available 24 a day, 7 days a week.
View more information...

Patient Information

Services offered:

  • responding to patient location inquires
  • providing direction on a patients whereabouts

Telephone

780-449-5380 (Switchboard)

Plastics Clinic | 780-342-3390

Wait Times

Yes

Multiple Languages

Yes
View more information...

Plastics Clinic

This service provides consults / procedures for:

  • skin cancer, lumps and bumps (cysts, lipomas, moles), trigger fingers, carpal tunnel
  • breast reduction consults (must be non-smokers with body mass index less than 35)
  • hand arthritis, cysts
  • no hand trauma

Telephone

780-342-3390

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

Depending upon acuity / timeline for assessment.

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Protective Services

Protective Services responsibilities include:

  • safety of patients, staff, and visitors
  • protection of hospital and personal property
  • patrolling and observing activities in all areas of the hospital
  • prevention and detection of criminal activities
  • investigations conducted into security and fire-related matters
  • responding to security alarms, fire alarms, medical emergencies, hazardous situations
  • access control
  • lost and found
  • fire safety
  • safe walking
  • assisting with parking

Service language options

Languages other than English in which this service may be delivered.

Registration | 780-449-5380 (Switchboard)

Service hours

Available 24 a day, 7 days a week.
View more information...

Registration

Patient Registration registers:

  • and pre-registers patients and collects demographic and financial information
  • patients for inpatient admissions, ambulatory clinic appointment, and emergency department services

Telephone

780-449-5380 (Switchboard)

Respiratory Therapy - Community | 1-888-925-4044 (Central Intake)

Service hours

Please call Central Access at 780-735-3489 regarding appointment availability. Operating hours and service availability may be impacted due to the COVID-19 situation. Please call for information on service hours.

Multiple Languages

Yes
View more information...

Respiratory Therapy - Community

This team provides:

  • group pulmonary rehab for patients with chronic lung disease (Breathe Easy program and Interstitial lung disease program)
  • one on one education for patients and their families related to chronic lung disease such as COPD, asthma, Interstitial lung disease
  • smoking cessation group education (Quitcore) and one on one appointments
  • in community clinic appointments for diagnostic testing:
    • spirometry
    • arterial blood gas testing (ABG)
    • neuromuscular respiratory tests
  • diagnostic testing can also be completed for patients who are homebound or live in Continuing Care facilities
  • Alberta Aids to Daily Living (AADL) walk tests

Telephone

1-888-925-4044 (Central Intake)

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Available to all ages who have a chronic respiratory disease.

Sexual Assault Response Team | 780-735-3440 (SART)

Multiple Languages

Yes
View more information...

Sexual Assault Response Team

The Sexual Assault Response Team (SART) is a team of Registered Nurses with specialized education in sexual assault care. They serve 11 Edmonton area emergency rooms 24 hours a day, 7 days a week, and 365 days a year.The team provides compassionate, confidential, culturally sensitive, and nonjudgmental care to individuals who have been sexually assaulted in the last 7 days with or without police involvement. Care includes assessment, physical examination, testing for sexually transmitted infections (STIs) and pregnancy, giving medicine to prevent STIs and pregnancy, and referrals for counselling or other healthcare services.

Sexual Assault Resources

Community Resources

Addiction and Mental Health Service

Telephone

780-735-3440 (SART)

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Available to individuals aged 14 and older who have been sexually assaulted in the previous 7 days.

Children 13 years and younger who have been sexually assaulted should go to the Stollery within the first 3 days.

Social Work Services | 780-342-3443

Multiple Languages

Yes
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Social Work Services

Services include:

  • help addressing concerns of clients, families, and members of the healthcare team
  • information and education (e.g., making good decisions, caregiver stress, career or work options, end-of-life care, child care options)
  • referrals to community resources and services (e.g., financial help, accommodation, transportation)
  • help solving conflicts within families and with the healthcare system
  • speaks with government agencies and departments on behalf of clients
  • support as clients transition home or to another care setting

Telephone

780-342-3443

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Switchboard | 780-449-5380

Service hours

Available 24 a day, 7 days a week.
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Switchboard

These services include:

  • answering incoming telephone calls
  • transferring telephone calls and
  • giving out authorized telephone numbers

Telephone

780-449-5380

Ultrasound | 780-342-3430

Service hours

Service is available for Emergency cases only during the hours listed. No Outpatient services offered.

Wait Times

Yes

Multiple Languages

Yes
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Ultrasound

Ultrasound is an imaging test that captures images of soft tissue organs, blood vessels and tissues using high-frequency sound waves (no radiation). Ultrasound is also known as sonography.

Not all tests are offered at all sites. Call the location for more information.

Telephone

780-342-3430

Service Hours

Monday: 7:30 am - 4:15 pm.
Tuesday: 7:30 am - 4:15 pm.
Wednesday: 7:30 am - 4:15 pm.
Thursday: 7:30 am - 4:15 pm.
Friday: 7:30 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Volunteer Resources | 780 342 3498

Service hours

Volunteer hours extend past regular business hours.

Multiple Languages

Yes
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Volunteer Resources

Our volunteer roles share a commitment to improving the quality of the patient and family experience.

Volunteers are:

  • way-finders who help guide patients and families around our busy facilities,
  • friendly visitors who spend time with our socially isolated patients,
  • patient and family advisors who provide input and direction to AHS on numerous committees,
  • supporters of our volunteer retail operations - where the proceeds are returned to AHS to provide patient care and comfort.

For general information about volunteering with AHS please visit our website.

Telephone

780 342 3498

Service Hours

Monday: 8:00 am - 5:00 pm.
Tuesday: 8:00 am - 5:00 pm.
Wednesday: 8:00 am - 5:00 pm.
Thursday: 8:00 am - 5:00 pm.
Friday: 8:00 am - 5:00 pm.

Service language options

Languages other than English in which this service may be delivered.