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 General Information

Immunization - School Services at Raymond Health Centre

Provides routine immunizations to students in Grades 1, 6, and 9 in school.

Eligibility

Students in Grades 1, 6, and 9

How to access this service

Healthcare providers should consult the Alberta Referral Directory for service referral information.

Service is provided in the school setting or by appointment

Accessibility

Wheel chair access available.
Main entrance

Washrooms

Service hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Address

150 N 4 Street
Raymond Alberta
T0K 2S0

Telephone

403-752-5430

Fax

403-752-4655

Getting there

Community Handi-Bus available

 Other services

Service hours

Closed 12:00 PM (noon) to 1:00 PM.

Wait Times

Yes
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Addiction and Mental Health - Community Services

Assessment and treatment includes learning about your past history, present situation, and identifying your goals. A counsellor talks with a client about different treatment options, including counselling to help them reach their goals. A counsellor helps clients choose goals and strategies, make suggestions, and reviews their progress with them.

Telephone

403-752-5440

Service Hours

Monday: 8:15 am - 4:30 pm.
Tuesday: 8:15 am - 4:30 pm.
Wednesday: 8:15 am - 4:30 pm.
Thursday: 8:15 am - 4:30 pm.
Friday: 8:15 am - 4:30 pm.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Closed for lunch 12:00 pm (noon) to 1:00 pm.

Wait Times

Yes

Multiple Languages

Yes
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Audiology and Children's Allied Health Services

Services are goal-driven; starting and continuing services is based on having functional reasons / goals for rehabilitation. The length of service will vary and is based on a child's needs and goals, and the availability of local programs. Assessment is part of rehabilitation and it comes in many forms. The purpose is to understand your child's strengths and needs. We will talk with you about next steps that guide the (rehabilitation) care plan. We will work together so you and your child are supported to move to the next developmental stage or between providers and services. Families and caregivers are actively involved as therapy may look like "play", depending on your child's age. We want to understand what's important to your child and family (what matters to you) e.g. daily routines, family and friends, activities you enjoy and we'll work with you to find home ideas that fit with your life. Services may be in-person, by phone, or videoconference. They may be in a group or one to one. Services provided are related to (neuro)developmental and / or medical conditions.


Team Based Services
Are provided for children with a variety of needs.
•hearing - responding to sounds, noise, voices, words
•moving - sitting, crawling, walking, coordination
•using hands - playing with toys, using utensils
•taking care of self - dressing, toileting, doing chores, sleeping
•equipment needs - wheelchair, splints, orthotics, walking aides, adaptive aides
•physical symptoms - pain, muscle / joint tightness, breathing, head shape, sensitivity to noise or touch
•managing emotions - behavior, becoming overwhelmed
•communication - understanding directions, babbling, using words and sentences
•clear speech - being understood by others, stuttering, voice quality
•eating, feeding and swallowing - coughing, gagging, choking, refusing to eat certain foods
•diagnostic clinic for queries on Autism Spectrum Disorder and other diagnoses in partnership with pediatricians


Audiology
Helps children and their families with hearing and hearing health, so they can participate in activities that are important to them.This service supports children's:
•hearing - screening and assessment to identify hearing loss
•management of hearing loss
•hearing health


Occupational therapy services
Supports children and their families with self-care; eating, feeding and swallowing; and motor development, so that they can participate in activities that are important to them.
•motor development
•self-care - dressing, toileting, sleeping, personal hygiene
•participation in activities typical for their development, such as play
•eating, feeding and swallowing
•specialized equipment - access and use


Physiotherapy
This service supports children and their families with development and movement, so they can participate in activities that are important to them.
•motor development
•movement and function
•specialized equipment (access and use)


Speech-Language Pathology
This service supports children and their families with communication and eating, feeding, and swallowing, so they can participate in activities that are important to them.
•communication (speech, language, voice, resonance and fluency)
•eating, feeding and swallowing


Available at some locations:
Child and Youth Developmental Specialists, Home Based Development and Social Work

Telephone

403-388-6575

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Services are available for children and youth from birth to 18 years of age.

Children birth to five years of age (prior to school entry): a broad range of health and developmental services are offered. We focus on the early years and early intervention to try to prevent health complications and improve long-term health and wellbeing.

Children and youth 6 to 18 years: specific, health-focused services are offered when a child has a significant change in their medical or (neuro)developmental condition; or due to injury, medical intervention, surgery, or illness.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Better Beginnings | 403-752-5430

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Better Beginnings

Provides support for women who are at risk for delivering low birth-weight babies.

Service also includes:

  • Information and support on healthy pregnancy, birth and parenting
  • gift cards to assist with healthy food choices
  • prenatal vitamins
  • a library card
  • items for your baby
  • nutrition advice from a dietitian
  • help to quit smoking
  • general support
  • information about other agencies and referrals that offer support and services

For more information, visit the Before, During, and After Birth website.

Telephone

403-752-5430

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Eligibility

Women must be pregnant and have one of the following:

  • 19 years of age or younger
  • lone parent with a limited income
  • 35 years of age with a limited income
  • 20-34 years of age with a limited income and answer yes to one of the following:
  1. consistent prenatal care with a physician has been difficult to get during this pregnancy
  2. previous baby weighing less than 2500 grams
  3. previous baby born prematurely (less than 37 weeks gestation)
  4. difficulty gaining weight during this pregnancy
  5. difficulty eating properly or enough during this pregnancy
  6. using tobacco (smoking), alcohol or drugs since knowing I was pregnant
  7. I don't feel I have one person to provide support, help, or advice
  8. I feel afraid or am afraid for my personal safety
  9. new Canadian (in Canada less than 2 years)

Cafeteria Services | 403-752-5411 (Switchboard)

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Cafeteria Services

Cafeteria services offer food and beverages at Alberta Health Services facilities. Catering services and vending machines are available at some sites. Each cafeteria services site team is dedicated to creating great food, inspiring healthy eating, and providing outstanding customer service to support the health of Albertans.

**Please note hours of operation may vary from site to site.

Telephone

403-752-5411 (Switchboard)

Service Hours

Sunday: 9:30 am - 2:30 pm.
Monday: 9:30 am - 2:30 pm.
Tuesday: 9:30 am - 2:30 pm.
Wednesday: 9:30 am - 2:30 pm.
Thursday: 9:30 am - 2:30 pm.
Friday: 9:30 am - 2:30 pm.
Saturday: 9:30 am - 2:30 pm.

Fees

Food is available for purchase.

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
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Continuing Care Services (West)

Provides care for people with long-term health concerns. In addition to 24/7 residential nursing care, this service offers:

  • physical, occupational, or recreational therapy
  • pharmacy, social work, volunteer or pastoral counselling services

Also offers services for clients who live in the community, which may include respite.

Visit the Alberta Health Services Continuing Care website for more information.

Telephone

403-752-5411

Service language options

Languages other than English in which this service may be delivered.

Eligibility

The use of the assessment tool will indicate the level of care required.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Fees

There is a daily fee for services as well as additional fees for personal services such as laundry, hairdressing, podiatry, etc.



Fee Reductions

If the client cannot afford the accommodation fee, they will meet with a social worker to explore options.

Emergency Services | 403-752-5411

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
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Emergency Services

If you have an emergency, call 911.

Emergency departments:

  • take care of people that are very sick or injured on a priority basis. This means the sickest people are seen first. If you go to an emergency department for care that isn't urgent, you will not likely be seen right away.
  • provide medical care, which includes assessment and treatment
  • stabilize people and get them ready to transport to a higher level of care facility (if needed)
  • provide follow-up care including referrals to a family doctor or specialist (if needed)

Emergency Department wait times are now available for Calgary, Edmonton, Lethbridge, Medicine Hat and Red Deer.

Get the right care when you need it, to learn more visit Know Your Options

This service may be impacted by the COVID pandemic. View the Hours of Operations to see if the location has been impacted. Visit https://ahs.ca/covid for up-to-date information.

Telephone

403-752-5411

Service language options

Languages other than English in which this service may be delivered.

Wait times

We can’t predict how long you will need to wait in the emergency department. Patients are assessed (triaged) using a standard scoring system called the Canadian Triage and Acuity Scale (CTAS) to see how urgent their health needs are.

Multiple Languages

Yes
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Fluoride Protection for Toddlers

Children only need to have a few teeth to start getting fluoride. Applications are given 4 times, once every 6 months. For eligibility information visit our website.

At the appointment:

  • The child sits on their parent's lap while staff apply fluoride on the child's teeth using a brush, which takes less than a minute.
  • The child can eat and drink right after the treatment.
  • The fluoride sticks to the teeth and protects them. It slowly wears off when the teeth are brushed.

If the child has asthma, bring his or her asthma reliever medicine to the appointment.
This provincial prevention service is available in all AHS (Alberta Health Services) zones.

Telephone

403-752-5430

Service language options

Languages other than English in which this service may be delivered.

Low German interpretation is available in South and Central Zones.

Service hours

On-call service available.

Wait Times

Yes

Multiple Languages

Yes
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General Radiography (X-Ray)

General Radiography uses x-rays to produce images of the structures inside the body, particularly bones. X-ray beams can pass through the body, but they are absorbed in different amounts depending on the density of the material they pass through.

Telephone

403-752-5404

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.
Saturday: 9:00 am - 1:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Multiple Languages

Yes
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Health Information - Access and Disclosure

In accordance with Alberta's Health Information Act, this is a service which enables the release of individually identifiable health information with or without the consent of an individual.

For detailed instructions, frequently asked questions and forms, please visit Access & Disclosure | Alberta Health Services.

Telephone

403-752-5403

Service Hours

Monday: 7:00 am - 4:15 pm.
Tuesday: 7:00 am - 4:15 pm.
Wednesday: 7:00 am - 3:15 pm.
Thursday: 7:00 am - 4:15 pm.
Friday: 7:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Fees

A basic fee of $25.00 is applied to all requests which includes up to 20 pages depending on record format i.e. paper, electronic or microfilm record. Each additional page costs from .25 to .50 cents per page. Additional costs may apply. Fees are applied in accordance with the Health Information Act.



Fee Reductions

If you are unable to pay the fee, please submit evidence of financial hardship.

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Health Information / Records Management

Completes patient charts, collects data, data entry and coding, collects patient information, dictates notes, and transcribes inpatient and outpatient charts.

Telephone

403-752-5403

Service Hours

Monday: 7:00 am - 4:15 pm.
Tuesday: 7:00 am - 4:15 pm.
Wednesday: 7:00 am - 3:15 pm.
Thursday: 7:00 am - 4:15 pm.
Friday: 7:00 am - 4:15 pm.

Fees

There is a fee for copies of health records.

Home Care Services | 403-752-5430

Multiple Languages

Yes
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Home Care Services

Helps people of all ages that live at home and need support, including:

  • nursing services
  • personal care services
  • respite services
  • palliative care
  • wound care
  • self managed care (SMC)
  • living option assessments

Home Care team members meet with clients to assess their needs and create a care plan.

Telephone

403-752-5430

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Anyone living in Alberta with a valid provincial health care card (or registration in progress) can receive Home Care services as long as their health care needs can be safely met in the home. Consistent access criteria have been developed provincially for Supportive Living and Long Term Care and serve as general guidelines. Each client is individually assessed.

Fees

There are no fees for Professional or Personal Care Services in Home Care. Accommodation Rates are standardized in Supportive Living and Long Term Care Centres that are funded by Alberta Health Services.

Hospitals | 403-752-5411 (Switchboard)

Service hours

Visiting hours: 11:00am - 1:00pm and 2:00pm - 8:00pm

Multiple Languages

Yes
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Hospitals

To access contact information and a list of services offered, select a hospital.

Search through a complete list of progams and services, or hospital and facility information with the following:

Find Healthcare:

Telephone

403-752-5411 (Switchboard)

Service language options

Languages other than English in which this service may be delivered.

Multiple Languages

Yes
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Immunization - Adult Services

This service provides routine immunization for adults. Suggested immunizations:

  • a booster dose of diphtheria, tetanus, and pertussis (whooping cough)(dTap) every 10 years
  • dTap vaccine for pregnant women every time they are pregnant
  • Hepatitis B vaccine (HBV) for unprotected adults born in 1981 or later. Some adults born before 1981 may need this vaccine if they are at risk for hepatitis B (e.g. health problems, type of work, lifestyle, contact with the virus)
  • Human papillomavirus (HPV) vaccine for adults up to and including age 26 years who did not get it in school.
  • Measles, Mumps, Rubella (MMR) vaccine for adults whose immunization records do not show the recommended number of doses of measles, mumps, or rubella vaccine.
  • Chickenpox vaccine for unprotected adults
  • annual influenza vaccine
  • pneumococcal vaccine for all adults 65 years of age and older and adults with certain health problems
  • shingles vaccine for adults 18 years of age and older who have had or are going to have an organ transplant

To find out which vaccines are recommended for you and to book an appointment for immunization, call your nearest community / public health centre. If you are not sure where your nearest community / public health centre is, you can call Health Link at 811. Bring any immunization records you have to the appointment, especially if you were immunized in another province or country.

For more general information about immunization go to ImmunizeAlberta.ca, Immunizations at myhealth.alberta.ca, or call Health Link.

Telephone

403-752-5430

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Service provided to individuals age 18 years and older; who live, work or go to school in Alberta

Fees

This service is free of charge, for adults who live, work or go to school in Alberta.

Multiple Languages

Yes
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Immunization - Infant and Preschool Services

Alberta Health Services provides routine immunization for infants and children across Alberta. Immunizations are free of charge for infants and children who live in Alberta.

Immunizations are recommended for infants starting at 2 months of age. Routinely recommended vaccines include: diphtheria, pertussis (whooping cough), tetanus, polio, Haemophilus influenza type b, hepatitis B, rotavirus, meningococcal, pneumococcal, measles, mumps, rubella, varicella (chickenpox), and influenza.

For the routine immunization schedule, go to immunizealberta.ca.

Additional vaccines may be needed depending on your child’s health conditions or other risk factors.

Immunization is effective. Other than providing safe drinking water, no other health intervention works as well as immunization to reduce disease and death rates. Immunization protects whole communities. The more people who are fully immunized in a community, the safer everyone is.

Immunization is safe. It is much safer to get immunized than to get the diseases that vaccines protect against.

For more information, and to book an appointment, call your nearest community/public health centre. If you are not sure where your nearest community/public health centre is, call Health Link at 811. Bring your child’s immunization record to the appointment, especially if your child was immunized in another province or country.

For more general information about immunization, go to immunizealberta.ca,Immunizations at myhealth.alberta.ca, or call Health Link at 811.

Telephone

403-752-5430

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Ages: 2 months to 5 Years

View more information...

Immunization - School Services

Each year, Alberta Health Services, Public Health reviews immunization records for students in grades 1, 6, and 9 to see what immunizations each student needs. A consent form is then sent home with an information sheet for each vaccine recommended for the student. No immunizations will be given in school without consent from a parent or legal guardian. Immunizations in this program include:

  • Grades 1, 6, and 9: Any routine childhood and school vaccines that may have been missed according to a review of the students immunization record on file
  • Grade 6: Hepatitis B (HBV) vaccine for students who have not already completed a hepatitis B immunization series and human papilloma virus (HPV) vaccine
  • Grade 9: diphtheria, tetanus, acellular pertussis (dTap) and meningococcal (Groups A, C, Y, W-135) conjugate vaccine

Telephone

403-752-5430

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Eligibility

Students in Grades 1, 6, and 9

Laboratory Services | 403-752-5404

Service hours

Outpatient Collection site hours of operation:

Monday to Friday: 8:00 AM 4:30 PM

Closed Saturdays, Sundays and Statutory holidays.

 

Testing Laboratory hours of operation:

Monday to Friday: 7:30 AM - 5:00 PM.

Saturday: 9:00 AM - 1:00 PM or 8:45 AM - 5:00 PM

Wait Times

Yes
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Laboratory Services

For information on service restrictions or to book an appointment, visit APL Appointments & Booking.

Laboratory Services provides collection of blood and body fluids for tests ordered by your doctor or healthcare provider including a comprehensive range of routine and specialized lab testing and clinical consultations:

  • blood and body fluid sample collection
  • biochemistry and toxicology
  • electrocardiogram (ECG)
  • genetics and genomics
  • urinalysis
  • transfusion medicine
  • hematology
  • coagulation studies
  • microbiology
  • public health testing
  • serology
  • surgical pathology
  • cytopathology
  • autopsy pathology
  • student practicum training for medical lab technologists and medical lab assistants

Note: Some locations may not offer the full range of testing. To confirm availability of a specific test, contact the location.

Telephone

403-752-5404

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Call for information 8:00-4:00 Mon-Fri; availability of dietitian appointments vary.

Wait Times

Yes

Multiple Languages

Yes
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Nutrition Counselling - Adult and Pediatric

By completing a comprehensive nutrition assessment and developing a nutrition intervention in collaboration with the client using evidence based guidelines. The dietitian provides nutrition counselling to help clients make diet, behavioural and lifestyle changes to manage a medical condition and / or improve their health. Nutrition counselling may occur on an individual basis or in a group session. Nutrition information and resources can be found on Alberta health Services’ Healthy Eating Starts
Additional Services:

Visit the PEAS (Pediatric Eating and Swallowing) website to find relevant information for families and care providers of children with an eating, feeding and swallowing disorder.

Telephone

403-388-6654

Service Hours

Wednesday: 9:00 am - 3:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Closed between 11:00 AM - 1:30 PM

Wait Times

Yes

Multiple Languages

Yes
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Nutrition Counselling - Pediatric Weight Management

In the Outpatient Dietitian Counselling program, families work one-on-one with a registered dietitian (dietitian) trained in Pediatric Weight Management. The dietitian will help the family work on healthy eating and active living habits and set realistic goals that focus on creating a healthy lifestyle. Areas of focus include nutrition, physical activity, sedentary time and sleep.

The dietitian and the family’s healthcare provider work together to ensure the family is supported in achieving their health goals. They can also assist in connecting the family with other supports as needed, such as physical activity, mental health, and community services.

The program’s aim is to help families achieve a lifestyle that promotes healthy growth and development in their children.

For more information visit the Outpatient Dietitian Counselling website.

Telephone

403-388-6654

Service Hours

Wednesday: 9:30 am - 3:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Available to children ages 2 to 17 years with a BMI above the 85th percentile.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Days of the week may vary. Please call for an appointment. Closed on statutory holidays.

Multiple Languages

Yes
View more information...

Occupational Therapy - Adult Community & Outpatients

Occupational Therapists enable people of all ages to engage more fully in the activities of everyday living. They work together with clients, their families and caregivers to develop ways to help clients reach their potential in caring for themselves, working, and enjoying life.

Pediatric OT services are accessed through the Children’s Allied Health Department in Medicine Hat and Lethbridge.

Telephone

403-752-4561

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

All ages.

Patient Food Services | 403-752-5416

Service hours

 

 

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Patient Food Services

Patient Food Services overarching objectives are to:

  • Offer quality food and food choice, to support Patient Centered Care
  • Work with the whole care team to ensure that Food Matters
  • Foster a positive meal experience that results in enjoyment of meals, as well as improved satisfaction and food intake that supports recovery
  • Provide menus that are based on “Canada’s Food Guide” and that are adaptable for therapeutic requirements
  • Offer appealing food that encourages eating for health
  • Provide meal service styles appropriate to the patient population (e.g. tray service, dining room service) and meal delivery systems that support safe high quality food served at appropriate temperatures to the correct patient / resident

PFS delivers more than 31,000 patient/resident meals each day within AHS facilities.

Telephone

403-752-5416

Service Hours

Sunday: 6:30 am - 6:00 pm.
Monday: 6:30 am - 6:00 pm.
Tuesday: 6:30 am - 6:00 pm.
Wednesday: 6:30 am - 6:00 pm.
Thursday: 6:30 am - 6:00 pm.
Friday: 6:30 am - 6:00 pm.
Saturday: 6:30 am - 6:00 pm.

Patient Information | 403-752-5411

Service hours

ER 24 hours

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Patient Information

Services offered:

  • responding to patient location inquires
  • providing direction on a patients whereabouts

Telephone

403-752-5411

Service Hours

Monday: 7:00 am - 3:15 pm.
Tuesday: 7:00 am - 3:15 pm.
Wednesday: 7:00 am - 3:15 pm.
Thursday: 7:00 am - 3:15 pm.
Friday: 7:00 am - 3:15 pm.

Service hours

Closed on statutory holidays.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Physiotherapy - Inpatients, Outpatients & Community

Rehabilitation service to help restore maximum function and independence through:

  • education re: injury management and prevention
  • orthopedic injury or surgery rehabilitation
  • falls prevention
  • chronic pain management
  • functional restoration
  • neurological rehabilitation
  • gait, balance and coordination re-education and training

Services are available at outpatient hospital clinics, community health centres, patient's homes and continuing care / long term care centres.

Note: Services vary by community. Please call for information.

Telephone

403-752-5407

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Outpatient services provided to adults without third party payer coverage and children with orthopedic conditions. Patients seeking physiotherapy services due to work-related injuries (WCB) and motor vehicle accidents (MVA) are not eligible for AHS publicly-funded outpatient services and will be redirected to private physiotherapy provider.

Inpatient services provided to patients with functional limitations resulting from cardio-respiratory, orthopedic and/or neurological conditions.

Community services provided to patients who require home assessment or unable to come to the clinic due to limitations with respect to transportation and/or physical condition.

Wait times

Wait-time for outpatient and community physiotherapy services is less than 1 month.

An estimated wait time will be provided at the time of appointment booking.

Fees

There is no fee for assessment and treatment, but the client may be billed for therapeutic supplies.

Public Health Nursing | 403-752-5430

Wait Times

Yes

Multiple Languages

Yes
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Public Health Nursing

Services provided by Public Health Nurses may include:

  • immunizations
  • communicable disease control (including Tuberculosis)
  • prenatal / postnatal education
  • postpartum caregiver / newborn support
  • breastfeeding support
  • health promotion / disease and injury prevention services
  • school health services

Telephone

403-752-5430

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

Wait time varies.

Fees

There are fees for prenatal / postnatal classes and travel health services.

Registration | 403-752-5411

Service hours

After hours registration in the 24/7 Emergency department.

View more information...

Registration

Patient Registration

  • registers and pre-registers patients and collects demographic and financial information.
  • registers patients for inpatient admissions, ambulatory clinic appointment, and emergency department services

Telephone

403-752-5411

Service Hours

Monday: 7:00 am - 3:15 pm.
Tuesday: 7:00 am - 3:15 pm.
Wednesday: 7:00 am - 3:15 pm.
Thursday: 7:00 am - 3:15 pm.
Friday: 7:00 am - 3:15 pm.

Respiratory Therapy - Outpatients / Community | 403-752-5411 (Switchboard)

Service hours

Please call for hours as they vary depending on the availability of the respiratory therapist.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Respiratory Therapy - Outpatients / Community

Services include:

  • home oxygen assessments
  • arterial blood gases (ABGs)
  • respiratory education (Asthma & COPD)
  • spirometry
  • tobacco cessation
  • artificial airway management
  • trach change
  • sputum induction

Telephone

403-752-5411 (Switchboard)

Service Hours

Wednesday: 9:00 am - 3:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

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School Oral Health Services

Services are offered to eligible schools and may include:

  • fluoride varnish, provided to kindergarten, Grade 1 and Grade 2
  • dental sealants, provided to Grade 1 and Grade 2

A child diagnosed with asthma must have their short acting asthma reliever medication with them to receive service.

Telephone

403-752-5430

Eligibility

AHS (Alberta Health Services) health zones partner with schools in low income neighborhoods to provide preventive dental services at school.

Wait Times

Yes

Multiple Languages

Yes
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Speech Language Pathology - Adult

Speech-Language Pathologists evaluate, diagnose, treat and enhance function in both communication (speech production, receptive and expressive language, cognition, voice, resonance, fluency, and hearing) and swallowing, including related feeding behaviors. Taking a lead role in advocating for and implementing Communication Access (i.e., low tech solutions to high technology solutions for individuals who are not able to use their voice for short term or long term reasons).

Intervention includes:

  • health promotion
  • capacity building
  • prevention and wellness
  • triage
  • screening
  • clinical assessment
  • diagnosis
  • individual and group treatment
  • partner training
  • education
  • advocacy
  • counseling
  • self-management
  • case management
  • consultation
  • referral and environmental modifications to facilitate communication and safe feeding and swallowing

Speech-language pathology may support individuals experiencing;

  • stroke / head injury
  • dementia
  • neurological conditions such as multiple sclerosis and Parkinson's disease
  • developmental delays
  • other neurological / degenerative diseases such as ALS (Lou Gehrig's disease)
  • people who use their voice professionally (e.g., teachers and lawyers)

Works with individuals to;

  • produce sounds/articulate, reduce stuttering
  • understand and use language
  • use the voice in a healthier way
  • learn another way to communicate (through a communication board or other device)
  • learn ways to make swallowing easier to prevent food from entering the airway or choking
  • read or write after changes to the brain
  • thinking skills around communication (like memory, problem solving, and verbal reasoning)
  • word finding

Telephone

403-752-3303

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

There is no wait time for inpatient services. The wait time for outpatient services varies depending on referral rate.

Switchboard | 403-752-5411

Service hours

ER 24 hours

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Switchboard

These services include:

  • answering incoming telephone calls
  • transferring telephone calls and
  • giving out authorized telephone numbers

Telephone

403-752-5411

Service Hours

Monday: 7:00 am - 3:15 pm.
Tuesday: 7:00 am - 3:15 pm.
Wednesday: 7:00 am - 3:15 pm.
Thursday: 7:00 am - 3:15 pm.
Friday: 7:00 am - 3:15 pm.

Wait Times

Yes

Multiple Languages

Yes
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Therapeutic Recreation - Community & Outpatient

Helps people with physical, social, emotional, and mental challenges that affect their leisure activity by assessing their needs and strengths, developing, following and evaluating a therapy plan. Teaches how to use resources and take part in recreation and leisure activities by:

  • improving coping and reasoning skills
  • supporting new learning
  • supporting greater independence and quality of life
  • increasing self-efficacy and adjusting to disability
  • reducing stress, depression, and anxiety
  • promoting a positive attitude
  • teaching how to reduce the risk of falls
  • improved memory and cognitive functioning

Telephone

403-752-4561

Service Hours

Wednesday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Adults who can no longer participate in their regular recreation and leisure activities because of a disability or illness.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Travel Health Services | 403-752-5430

Wait Times

Yes

Multiple Languages

Yes
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Travel Health Services

The Edmonton and Calgary clinics are currently closed.

If you are seeking immunization services, please contact a private travel health clinic, your doctor or local pharmacist.

If you are a post-secondary healthcare student seeking immunization and / or a tuberculin skin test for your healthcare training program, please contact your educational institution to confirm if provincially funded immunizations are available through this institution. Alternatively, you can contact a private travel health clinic, your doctor or local pharmacist to obtain immunizations for a fee.

Please note:ROUTINE CHILDHOOD IMMUNIZATIONcontinues to be offered through community health centres / public health offices, at this time. Please call your local community health centre/public health office, for information.

Telephone

403-752-5430

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

Wait times vary for an appointment.

Fees

There are fees associated with Travel Services and may range from an average of $48.00 to $200.00 per person.

Service hours

Closed Mondays, Fridays, Weekends and Statutory Holidays

Multiple Languages

Yes
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Volunteer Resources

Our volunteer roles share a commitment to improving the quality of the patient and family experience.

Volunteers are:

  • way-finders who help guide patients and families around our busy facilities,
  • friendly visitors who spend time with our socially isolated patients,
  • patient and family advisors who provide input and direction to AHS on numerous committees,
  • supporters of our volunteer retail operations - where the proceeds are returned to AHS to provide patient care and comfort.

For general information about volunteering with AHS please visit our website.

Service Hours

Tuesday: 8:30 am - 2:30 pm.
Wednesday: 8:30 am - 2:30 pm.
Thursday: 8:30 am - 2:30 pm.

Service language options

Languages other than English in which this service may be delivered.
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