Find Healthcare > Facilities >  Fort Macleod Health Centre
Facebook Tweet Share

Main Content

 General Information

System.NullReferenceException: Object reference not set to an instance of an object. at PHP.MHA.Webparts.InformAlberta.InfoABFacilityGeneralInfoUserControl.DisplayServiceInfo(Int32 facilityid, Int32 serviceid) at PHP.MHA.Webparts.InformAlberta.InfoABFacilityGeneralInfoUserControl.Page_Load(Object sender, EventArgs e)

 Other services

Wait Times

Yes

Multiple Languages

Yes
View more information...

Addiction and Mental Health - Community Addiction Services

Clinicians work with individuals, and families where appropriate, to assess and develop collaborative treatment goals and service plans.
Services may include:

  • short-to moderate term, outpatient counselling
  • educational, skill, and support group programs in community and clinic
  • referrals to other programs and resources

Telephone

403-553-5311 (Switchboard)

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

18 +

Wait times

7-21 days

Service hours

Closed 12:00 PM (Noon) to 1:00 PM.

Wait Times

Yes
View more information...

Addiction and Mental Health - Community Mental Health Services

Provides outpatient assessment, treatment, and follow-up for individuals experiencing addiction and/or mental health concerns. Clinicians work with individuals across the lifespan, and families where appropriate, to assess and develop collaborative treatment goals and service plans.
Services may include:

  • short-to moderate term, outpatient counselling
  • educational, skill, and support group programs in community and clinic
  • referrals to other programs and resources

Telephone

403-553-5340

Service Hours

Monday: 8:15 am - 4:30 pm.
Tuesday: 8:15 am - 4:30 pm.
Wednesday: 8:15 am - 4:30 pm.
Thursday: 8:15 am - 4:30 pm.
Friday: 8:15 am - 4:30 pm.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Hours of operation vary by program. Call for information.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Alberta Healthy Living Program - South Zone

Alberta Healthy Living Program (AHLP) services provided vary slightly from Zone to Zone. Some of the below services may be available via on-line or telehealth at some locations. Services may include information, education, techniques, and support to help improve your health and quality of life with a chronic condition. The program is based on a model that includes:

Health Education:

  • Healthy Eating for Reducing Your Risk Class
  • Taking Care of You Risk Reduction Class
  • Grocery Store Tours
  • Be Stroke Smart Class
  • Diabetes Management Class
  • Heart CHEC Class
  • Energy Management Class
  • Heart Failure Education Class
  • Stress Management Series
  • Managing Emotional Eating Series
  • Sleep Health Series
  • Weight Management Series
  • Getting Started with Weight Management Class
  • Chronic Pain Series

Self-Management:

Better Choices, Better Health - Learn self-management skills for the physical and emotional challenges of living with long-term health conditions. Better Choices Better Health

Better Choices, Better Health® - Online - This online workshop is available to Albertans interested in gaining confidence and building skills to manage their chronic conditions and develop healthier lifestyles. Family members and support people are welcome to join.

Exercise Programs:

Supervised Exercise - Learn how to self-monitor and stay safe while exercising. Improve your cardiovascular endurance, muscular strength, and flexibility with our 12 week program.

Specialty Care / Clinics:

  • Asthma / COPD Specialty Clinic: Individuals and families of all ages will work with a Respiratory Therapist to work on better managing asthma or Congestive Obstructive Pulmonary Disease. Assessment, treatment and follow up is offered in individual appointments.
  • Diabetes Specialty Clinic: Provides one to one assessment and follow up for those living with Type 1 Diabetes, Type 2 Diabetes and / or Diabetes in pregnancy to individuals and families of all ages. Diabetes specialty also provides support and services to those requiring insulin pump therapy. Endocrine clinics with an internist or endocrinologist are available to pediatric patients, pregnancy patients and those interested in insulin pump therapy.
  • Cardiac Rehabilitation Program: Provides education, individual assessment, and follow up to those who have been impacted with various cardiac conditions. Patients along with their support people are also welcome to attend the 2 part Heart CHEC class and join the Supervised Exercise program.
  • Heart Function Specialty Clinic: (HFC) a comprehensive, multidisciplinary specialty clinic that supports patients with moderate and high risk heart failure. A physician referral is required and patients will be seen in for ongoing heart failure care in a team based care.
  • Outpatient Nutrition Counselling: Work with a Registered Dietitian to improve eating habits and address nutritional needs. Please see Nutrition Counselling for information.
  • Bariatric Specialty Clinic: This clinic provides medical, psychological and surgical interventions for weight management. See the Bariatric Specialty Clinic.

For more information please visit the Alberta Healthy Living website.

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Closed for lunch 12:00 pm (noon) to 1:00 pm.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Audiology and Children's Allied Health Services

Services are goal-driven; starting and continuing services is based on having functional reasons / goals for rehabilitation. The length of service will vary and is based on a child's needs and goals, and the availability of local programs. Assessment is part of rehabilitation and it comes in many forms. The purpose is to understand your child's strengths and needs. We will talk with you about next steps that guide the (rehabilitation) care plan. We will work together so you and your child are supported to move to the next developmental stage or between providers and services. Families and caregivers are actively involved as therapy may look like "play", depending on your child's age. We want to understand what's important to your child and family (what matters to you) e.g. daily routines, family and friends, activities you enjoy and we'll work with you to find home ideas that fit with your life. Services may be in-person, by phone, or videoconference. They may be in a group or one to one. Services provided are related to (neuro)developmental and / or medical conditions.


Team Based Services
Are provided for children with a variety of needs.

  • hearing - responding to sounds, noise, voices, words
  • moving - sitting, crawling, walking, coordination
  • using hands - playing with toys, using utensils
  • taking care of self - dressing, toileting, doing chores, sleeping
  • equipment needs - wheelchair, splints, orthotics, walking aides, adaptive aides, seating clinic
  • physical symptoms - pain, muscle / joint tightness, breathing, head shape, sensitivity to noise or touch
  • managing emotions - behavior, becoming overwhelmed
  • communication - understanding directions, babbling, using words and sentences
  • clear speech - being understood by others, stuttering, voice quality
  • eating, feeding and swallowing - coughing, gagging, choking, refusing to eat certain foods
  • diagnostic clinic for queries on Autism Spectrum Disorder and other diagnoses in partnership with pediatricians


Audiology
Helps children and their families with hearing and hearing health, so they can participate in activities that are important to them.This service supports children's:

  • hearing - screening and assessment to identify hearing loss
  • management of hearing loss
  • hearing health


Occupational therapy services
Supports children and their families with self-care; eating, feeding and swallowing; and motor development, so that they can participate in activities that are important to them.

  • motor development
  • self-care - dressing, toileting, sleeping, personal hygiene
  • participation in activities typical for their development, such as play
  • eating, feeding and swallowing
  • specialized equipment - access and use (e.g., seating clinic)


Physiotherapy
This service supports children and their families with development and movement, so they can participate in activities that are important to them.

  • motor development
  • movement and function
  • specialized equipment -access and use (e.g., seating clinic)


Speech-Language Pathology
This service supports children and their families with communication and eating, feeding, and swallowing, so they can participate in activities that are important to them.

  • communication (speech, language, voice, resonance and fluency)
  • eating, feeding and swallowing


Available at some locations:
Child and Youth Developmental Specialists and Social Work

Telephone

403-388-6575

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Services are available for children and youth from birth to 18 years of age.

Children birth to five years of age (prior to school entry): a broad range of health and developmental services are offered. We focus on the early years and early intervention to try to prevent health complications and improve long-term health and wellbeing.

Children and youth 6 to 18 years: specific eligibility (call to inquire), health-focused services are offered when a child has a significant change in their medical or (neuro)developmental condition; or due to injury, medical intervention, surgery, or illness.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Better Beginnings | 403-553-5351

View more information...

Better Beginnings

Provides Support for women who:

  • Need information and support to make health choices during pregnancy.
  • Feel alone and isolated.
  • Are living on a low income.
  • Facing language or cultural barriers.
  • Face addiction challenges.

Supports Provided include:

  • Information on pregnancy, birth and parenting.
  • nutrition advice from a dietitian.
  • gift cards and coupons to assist with healthy food choices
  • prenatal vitamins and vitamin D for your baby
  • Help to quit smoking.
  • Information and referrals from additional agencies offer support and services

For more information, visit the Before, During, and After Birth website.

Telephone

403-553-5351

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Eligibility

Women must be pregnant and have one of the following:

  • 19 years of age or younger
  • lone parent with a limited income
  • 35 years of age with a limited income
  • 20-34 years of age with a limited income and answer yes to one of the following:
  1. consistent prenatal care with a physician has been difficult to get during this pregnancy
  2. previous baby weighing less than 2500 grams
  3. previous baby born prematurely (less than 37 weeks gestation)
  4. difficulty gaining weight during this pregnancy
  5. difficulty eating properly or enough during this pregnancy
  6. using tobacco (smoking), alcohol or drugs since knowing I was pregnant
  7. I don't feel I have one person to provide support, help, or advice
  8. I feel afraid or am afraid for my personal safety
  9. new Canadian (in Canada less than 2 years)

Cafeteria Services | 403-553-5311 (Switchboard)

Service hours

Closed daily from 10:15 AM - 11:45 AM

View more information...

Cafeteria Services

Cafeteria services offer food and beverages at Alberta Health Services facilities. Catering services and vending machines are available at some sites. Each cafeteria services site team is dedicated to creating great food, inspiring healthy eating, and providing outstanding customer service to support the health of Albertans.

**Please note hours of operation may vary from site to site.

Telephone

403-553-5311 (Switchboard)

Service Hours

Sunday: 9:00 am - 2:00 pm.
Monday: 9:00 am - 2:00 pm.
Tuesday: 9:00 am - 2:00 pm.
Wednesday: 9:00 am - 2:00 pm.
Thursday: 9:00 am - 2:00 pm.
Friday: 9:00 am - 2:00 pm.
Saturday: 9:00 am - 2:00 pm.

Fees

Food is available for purchase.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Continuing Care Services (West)

Provides care for people with long-term health concerns. In addition to 24/7 residential nursing care, this service offers:

  • physical, occupational, or recreational therapy
  • pharmacy, social work, volunteer or pastoral counselling services

Also offers services for clients who live in the community, which may include respite.

Visit the Alberta Health Services Continuing Care website for more information.

Telephone

403-555-5311

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

The use of the assessment tool will indicate the level of care required.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Fees

There is a daily fee for services as well as additional fees for personal services such as laundry, hairdressing, podiatry, etc.



Fee Reductions

If the client cannot afford the accommodation fee, they will meet with a social worker to explore options.

Emergency Services | 403-553-5311

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Emergency Services

If you have an emergency, call 911.

Emergency departments:

  • take care of people that are very sick or injured on a priority basis. This means the sickest people are seen first. If you go to an emergency department for care that isn't urgent, you will not likely be seen right away.
  • provide medical care, which includes assessment and treatment
  • stabilize people and get them ready to transport to a higher level of care facility (if needed)
  • provide follow-up care including referrals to a family doctor or specialist (if needed)

Emergency Department wait times are now available for Calgary, Edmonton, Lethbridge, Medicine Hat and Red Deer.

Get the right care when you need it, to learn more visit Know Your Options

This service may be impacted by the COVID pandemic. View the Hours of Operations to see if the location has been impacted. Visit https://ahs.ca/covid for up-to-date information.

Telephone

403-553-5311

Service language options

Languages other than English in which this service may be delivered.

Wait times

We can’t predict how long you will need to wait in the emergency department. Patients are assessed (triaged) using a standard scoring system called the Canadian Triage and Acuity Scale (CTAS) to see how urgent their health needs are.

Service hours

Pick-up Details:
Monday - Sunday 8:00 AM - 4:30 PM
Pick up at Front Counter

 

Drop-off Days:
Monday to Wednesday

Before 2:30 PM

Drop sample at Front Reception

Multiple Languages

Yes
View more information...

Environmental Public Health - Water Sample Bottle Pick-up and Drop-off

Drinking water, beaches and swimming pool water can be tested. Chemical water sampling testing is available and looks for common chemicals and trace metals found in water. Bacteria water sampling tests water samples for indicator bacteria to ensure water is safe.

For additional information,

Telephone

403-553-4487 ext. 142

Service language options

Languages other than English in which this service may be delivered.

Service hours

On-call service available.

Wait Times

Yes

Multiple Languages

Yes
View more information...

General Radiography (X-Ray)

General Radiography uses x-rays to produce images of the structures inside the body, particularly bones. X-ray beams can pass through the body, but they are absorbed in different amounts depending on the density of the material they pass through.

Telephone

403-553-5318

Service Hours

Monday: 7:30 am - 4:15 pm.
Tuesday: 7:30 am - 4:15 pm.
Wednesday: 7:30 am - 4:15 pm.
Thursday: 7:30 am - 4:15 pm.
Friday: 7:30 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Multiple Languages

Yes
View more information...

Health Information - Access and Disclosure

In accordance with Alberta's Health Information Act, this is a service which enables the release of individually identifiable health information with or without the consent of an individual.

For health information, please contact the hospital or health care centre where you received treatment.

For detailed instructions, frequently asked questions and forms, please visit Access & Disclosure | Alberta Health Services.

Telephone

403-553-5326

Service Hours

Tuesday: 8:15 am - 4:30 pm.
Wednesday: 8:15 am - 4:30 pm.
Thursday: 8:15 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Fees

A basic fee of $25.00 is applied to all requests which includes up to 20 pages depending on record format i.e. paper, electronic or microfilm record. Each additional page costs from .25 to .50 cents per page. Additional costs may apply. Fees are applied in accordance with the Health Information Act.



Fee Reductions

If you are unable to pay the fee, please submit evidence of financial hardship.

Service hours

Open Mondays every other week.

View more information...

Health Information / Records Management

Completes patient charts, collects data, data entry and coding, collects patient information, dictates notes, and transcribes inpatient and outpatient charts.

Telephone

403-553-5326

Service Hours

Monday: 8:00 am - 12:45 pm.
Friday: 8:00 am - 12:30 pm.

Fees

There is a fee for copies of health records.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Hemodialysis - Alberta Kidney Care - South

Provides hemodialysis treatments (a process where the client's blood is passed through a special filter that removes waste products and water). Most people need 3 treatments every week. Each treatment lasts 4 hours.

Telephone

403-553-3690

Service Hours

Monday: 7:00 am - 11:15 pm.
Tuesday: 7:00 am - 7:15 pm.
Wednesday: 7:00 am - 11:15 pm.
Thursday: 7:00 am - 7:15 pm.
Friday: 7:00 am - 11:15 pm.
Saturday: 7:00 am - 7:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Home Care Services | 403-553-5300

Multiple Languages

Yes
View more information...

Home Care Services

Helps people of all ages that live at home and need support, including:

  • nursing services
  • personal care services
  • respite services
  • palliative care
  • wound care
  • self managed care (SMC)
  • living option assessments

Home Care team members meet with clients to assess their needs and create a care plan.

Telephone

403-553-5300

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Anyone living in Alberta with a valid provincial health care card (or registration in progress) can receive Home Care services as long as their health care needs can be safely met in the home. Consistent access criteria have been developed provincially for Supportive Living and Long Term Care and serve as general guidelines. Each client is individually assessed.

Fees

There are no fees for Professional or Personal Care Services in Home Care. Accommodation Rates are standardized in Supportive Living and Long Term Care Centres that are funded by Alberta Health Services.

Multiple Languages

Yes
View more information...

Immunization - Adult Services

This service provides routine immunization for adults. Suggested immunizations:

  • a booster dose of diphtheria, tetanus, and pertussis (whooping cough)(dTap) every 10 years
  • dTap vaccine for pregnant women every time they are pregnant
  • Hepatitis B vaccine (HBV) for unprotected adults born in 1981 or later. Some adults born before 1981 may need this vaccine if they are at risk for hepatitis B (e.g. health problems, type of work, lifestyle, contact with the virus)
  • Human papillomavirus (HPV) vaccine for adults up to and including age 26 years who did not get it in school.
  • Measles, Mumps, Rubella (MMR) vaccine for adults whose immunization records do not show the recommended number of doses of measles, mumps, or rubella vaccine.
  • Chickenpox vaccine for unprotected adults
  • annual influenza vaccine
  • pneumococcal vaccine for all adults 65 years of age and older and adults with certain health problems

To find out which vaccines are recommended for you and to book an appointment for immunization, call your nearest community / public health centre. If you are not sure where your nearest community / public health centre is, you can call Health Link at 811. Bring any immunization records you have to the appointment, especially if you were immunized in another province or country.

For more general information about immunization go to ImmunizeAlberta.ca, Immunizations at myhealth.alberta.ca, or call Health Link.

Telephone

403-553-5351

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Ages: 18+ years

Multiple Languages

Yes
View more information...

Immunization - Infant and Preschool Services

Alberta Health Services provides routine immunization for infants and children across Alberta. Immunizations are free of charge for infants and children who live in Alberta.
Immunizations are recommended for infants starting at 2 months of age. Routinely recommended vaccines include: diphtheria, pertussis (whooping cough), tetanus, polio, Haemophilus influenzae type b, hepatitis B, rotavirus, meningococcal, pneumococcal, measles, mumps, rubella, varicella (chickenpox), and influenza.

For the routine immunization schedule, go to immunizealberta.ca.

Additional vaccines may be needed depending on your child’s health conditions or other risk factors.

Immunization is effective. Other than providing safe drinking water, no other health intervention works as well as immunization to reduce disease and death rates. Immunization protects whole communities. The more people who are fully immunized in a community, the safer everyone is.

Immunization is safe. It is much safer to get immunized than to get the diseases that vaccines protect against.

For more information, and to book an appointment, call your nearest community/public health centre. If you are not sure where your nearest community/public health centre is, call Health Link at 811. Bring your child’s immunization record to the appointment, especially if your child was immunized in another province or country.

For more general information about immunization, go to immunizealberta.ca,Immunizations at myhealth.alberta.ca, or call Health Link at 811.

Telephone

403-553-5351

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Ages: 2 months to 5 Years

View more information...

Immunization - School Services

Each year, Alberta Health Services, Public Health reviews immunization records for students in grades 1, 6, and 9 to see what immunizations each student needs. A consent form is then sent home with an information sheet for each vaccine recommended for the student. No immunizations will be given in school without consent from a parent or legal guardian. Immunizations in this program include:

  • Grades 1, 6, and 9: Any routine childhood and school vaccines that may have been missed according to a review of the students immunization record on file
  • Grade 6: Hepatitis B (HBV) vaccine for students who have not already completed a hepatitis B immunization series and human papillomavirus (HPV) vaccine
  • Grade 9: diphtheria, tetanus, acellular pertussis (dTap) and meningococcal (Groups A, C, Y, W-135) conjugate vaccine

Telephone

403-553-5351

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Eligibility

Students in Grades 1, 6, and 9

Laboratory Services | 403-553-5321 (Lab)

Service hours

Outpatient Collection site hours of operation:

Monday to Friday 7:30 AM - 4:15 PM

Closed Saturdays, Sundays and Statutory holidays.

 

Wait Times

Yes
View more information...

Laboratory Services

Laboratory Services provides collection of blood and body fluids for tests ordered by your doctor or healthcare provider including a comprehensive range of routine and specialized lab testing and clinical consultations:

  • blood and body fluid sample collection
  • biochemistry and toxicology
  • electrocardiogram (ECG)
  • genetics and genomics
  • urinalysis
  • transfusion medicine
  • hematology
  • coagulation studies
  • microbiology
  • public health testing
  • serology
  • surgical pathology
  • cytopathology
  • autopsy pathology
  • student practicum training for medical lab technologists and medical lab assistants

Note: Some locations may not offer the full range of testing. To confirm availability of a specific test, contact the location.

APL Booking Line: 1-877-702-4486 or book online.

Telephone

403-553-5321 (Lab)

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Call for information 8:00-4:00 Mon-Fri; availability of dietitian appointments vary.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Nutrition Counselling - Adult and Pediatric

By completing a comprehensive nutrition assessment and developing a nutrition intervention in collaboration with the client using evidence based guidelines. The dietitian provides nutrition counselling to help clients make diet, behavioural and lifestyle changes to manage a medical condition and / or improve their health. Nutrition counselling may occur on an individual basis or in a group session. Nutrition information and resources can be found on Alberta health Services’ Healthy Eating Starts
Additional Services:

Visit the PEAS (Pediatric Eating and Swallowing) website to find relevant information for families and care providers of children with an eating, feeding and swallowing disorder.

Telephone

403-388-6654

Service Hours

Monday: 9:00 am - 3:30 pm.
Tuesday: 9:00 am - 3:30 pm.
Thursday: 9:00 am - 3:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Closed Tuesday between 12:00 PM - 1:00 PM

Wait Times

Yes

Multiple Languages

Yes
View more information...

Nutrition Counselling - Pediatric Weight Management

In the Outpatient Dietitian Counselling program, families work one-on-one with a registered dietitian (dietitian) trained in Pediatric Weight Management. The dietitian will help the family work on healthy eating and active living habits and set realistic goals that focus on creating a healthy lifestyle. Areas of focus include nutrition, physical activity, sedentary time and sleep.

The dietitian and the family’s healthcare provider work together to ensure the family is supported in achieving their health goals. They can also assist in connecting the family with other supports as needed, such as physical activity, mental health, and community services.

The program’s aim is to help families achieve a lifestyle that promotes healthy growth and development in their children.

For more information visit the Outpatient Dietitian Counselling website.

Telephone

403-388-6654

Service Hours

Monday: 9:00 am - 12:00 pm.
Tuesday: 9:00 am - 3:00 pm.
Thursday: 1:00 pm - 3:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Available to children ages 2-4 years with a Body Mass Index (BMI) above the 97th percentile and children ages 5-17 years with a BMI above the 85th percentile.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Rural times vary. Please call for an appointment.

Multiple Languages

Yes
View more information...

Occupational Therapy - Adult Community & Outpatients

Occupational Therapists enable people of all ages to engage more fully in the activities of everyday living. They work together with clients, their families and caregivers to develop ways to help clients reach their potential in caring for themselves, working, and enjoying life.

Pediatric OT services are accessed through the Children’s Allied Health Department in Medicine Hat and Lethbridge.

Telephone

403-553-5311

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

All ages.

Patient Food Services | 403-553-5323

View more information...

Patient Food Services

Patient Food Services overarching objectives are to:

  • Offer quality food and food choice, to support Patient Centered Care
  • Work with the whole care team to ensure that Meals Matter
  • Foster a positive meal experience that results in enjoyment of meals, as well as improved satisfaction and food intake that supports recovery
  • Provide menus that are based on “Canada’s Food Guide” and that are adaptable for therapeutic requirements
  • Offer appealing food that encourages eating for health
  • Provide meal service styles appropriate to the patient population (e.g. tray service, dining room service) and meal delivery systems that support safe high quality food served at appropriate temperatures to the correct patient / resident

PFS delivers more than 31,000 patient/resident meals each day within AHS facilities.

Telephone

403-553-5323

Service Hours

Sunday: 9:30 am - 4:15 pm.
Monday: 9:30 am - 4:15 pm.
Tuesday: 9:30 am - 4:15 pm.
Wednesday: 9:30 am - 4:15 pm.
Thursday: 9:30 am - 4:15 pm.
Friday: 9:30 am - 4:15 pm.
Saturday: 9:30 am - 4:15 pm.

Patient Information | 403-553-5311

Service hours

After hours through ER 24 hours.

View more information...

Patient Information

Services offered:

  • responding to patient location inquires
  • providing direction on a patients whereabouts

Telephone

403-553-5311

Service Hours

Sunday: 7:30 am - 3:45 pm.
Monday: 7:30 am - 3:45 pm.
Tuesday: 7:30 am - 3:45 pm.
Wednesday: 7:30 am - 3:45 pm.
Thursday: 7:30 am - 3:45 pm.
Friday: 7:30 am - 3:45 pm.
Saturday: 7:30 am - 3:45 pm.

Service hours

Days of the week may vary. Please call for an appointment.
Closed on statutory holidays.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Physiotherapy - Inpatients, Outpatients & Community

Rehabilitation service to help restore maximum function and independence through:

  • education re: injury management and prevention
  • orthopedic injury or surgery rehabilitation
  • falls prevention
  • chronic pain management
  • functional restoration
  • neurological rehabilitation
  • gait, balance and coordination re-education and training

Services are available at outpatient hospital clinics, community health centres, patient's homes and continuing care / long term care centres.

Note: Services vary by community. Please call for information.

Telephone

403-553-5315

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Outpatient services provided to adults without third party payer coverage and children with orthopedic conditions. Patients seeking physiotherapy services due to work-related injuries (WCB) and motor vehicle accidents (MVA) are not eligible for AHS publicly-funded outpatient services and will be redirected to private physiotherapy provider.

Inpatient services provided to patients with functional limitations resulting from cardio-respiratory, orthopedic and/or neurological conditions.

Community services provided to patients who require home assessment or unable to come to the clinic due to limitations with respect to transportation and/or physical condition.

Wait times

Wait-time for outpatient and community physiotherapy services is less than 1 month.

An estimated wait time will be provided at the time of appointment booking.

Fees

There is no fee for assessment and treatment, but the client may be billed for therapeutic supplies.

View more information...

Population Health Promotion Program

The Population Health Promotion Program (PHPP) provides services on an individual client basis as well as to high-risk groups and the broad community utilizing a population health approach. The population health approach focuses on the entire range of individual and community factors that determine health. The Key ”Determinants of Health” include: Income and Social Status, Social Support Networks, Education and Literacy, Employment and Working Conditions, Social Environments, Physical Environments, Personal Health Practices and Coping Skills, Healthy Child Development, Biology and Genetic Endowment, Health Services, Gender, Culture.

The overall goal of this approach is to maintain and improve the health status of the entire population, reduce the incidence of disease and injury, and to eliminate inequities in health status between population groups.

Services encompass a continuum of health action from pre-conception to old age. Specific strategies are in line with those described in the World Health Organization’s Ottawa Charter for Health Promotion (1986) and include:

  • Developing Personal Skills
  • Strengthening Community Action
  • Creating Supportive Environments
  • Building Healthy Public Policy
  • Community Needs Assessment and Program Planning

The program links with Provincial Population and Public Health Programs to deliver a wide range of health promotion interventions, including:

  • Oral Health Program
  • Injury Prevention
  • Tobacco Reduction
  • Health Equity
  • Poverty Reduction Initiatives
  • Health Promotion Education
  • Population Health Surveillance
  • Low German Speaking Mennonite Community Health Representatives - act as advocates for LGSM clients and their families through interaction with the health care system and other community services

Telephone

403-553-5353

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Prenatal Education | 403-553-5351

Wait Times

Yes
View more information...

Prenatal Education

Classes can be booked online: Prenatal and Postnatal Class Registration - South Zone

If you have trouble with the online registration process, please email us atSZ.prenatalpostnatal@ahs.ca, or call 403-388-6668 (Lethbridge and area) or 403-502-8215 (Medicine Hat and area).

For questions and for upcoming rural sites class availability, please call the Lethbridge or Medicine Hat office, or contact your local Public Health site.

Visit ahs.ca/prenatal to view virtual tours for Chinook Regional Hospital and Medicine Hat Regional Hospital and to review many other prenatal and postnatal resources.

Telephone

403-553-5351

Service Hours

Monday: 8:15 am - 4:00 pm.
Tuesday: 8:15 am - 4:00 pm.
Wednesday: 8:15 am - 4:00 pm.
Thursday: 8:15 am - 4:00 pm.
Friday: 8:15 am - 4:00 pm.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Fees

Fees may apply for some classes.



Fee Reductions

Fees may be waived depending on individual circumstances. Please discuss when you call to register.

Multiple Languages

Yes
View more information...

Preschool Oral Health Services

Fluoride varnish helps protect your child's teeth from tooth decay (cavities). It slows down decay already started.

Your child needs four fluoride varnish visits, six months apart, to best protect their teeth. Fluoride varnish is painted on your child's teeth. It takes less than one minute to apply. You can hold your child during the visit.

You can also ask any questions you may have about protecting your child's teeth.

If your child is diagnosed with asthma by a doctor, bring their quick reliever medication to the appointment. If your child feels anxious with dental visits it may trigger asthma symptoms.

This provincial prevention service is available across Alberta.

For more information and eligibility, visit our website: Preschool Oral Health Services

Telephone

403-553-5351

Service language options

Languages other than English in which this service may be delivered.

Low German interpretation is available in South and Central Zones.

Eligibility

Children between 12 and 35 months (1 and 2 years) old are eligible to start the program. For more information and eligibility, visit our website:Preschool Oral Health Services

Note: For Calgary and area, eligibility is also based on family income.

Public Health Nursing | 403-553-5351

Wait Times

Yes

Multiple Languages

Yes
View more information...

Public Health Nursing

Services provided by Public Health Nurses may include:

  • immunizations
  • communicable disease control (including Tuberculosis)
  • prenatal / postnatal education
  • postpartum caregiver / newborn support
  • breastfeeding support
  • health promotion / disease and injury prevention services
  • school health services

Community Health Centres

Telephone

403-553-5351

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

Wait time varies.

Fees

There are fees for prenatal / postnatal classes and travel health services.

Registration | 403-553-5311

Service hours

After hours ER 24 hours.

View more information...

Registration

Patient Registration

  • registers and pre-registers patients and collects demographic and financial information.
  • registers patients for inpatient admissions, ambulatory clinic appointment, and emergency department services

Telephone

403-553-5311

Service Hours

Monday: 7:30 am - 3:45 pm.
Tuesday: 7:30 am - 3:45 pm.
Wednesday: 7:30 am - 3:45 pm.
Thursday: 7:30 am - 3:45 pm.
Friday: 7:30 am - 3:45 pm.

Service hours

Schedule may vary due to therapist availability.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Respiratory Therapy - Outpatients / Community

Services include:

  • home oxygen assessments
  • arterial blood gases (ABGs)
  • respiratory education (Asthma & COPD)
  • spirometry
  • tobacco cessation
  • artificial airway management
  • trach change
  • sputum induction

Telephone

403-553-5311

Service Hours

Monday: 9:00 am - 3:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

View more information...

School Oral Health Services

Services are offered to eligible schools and may include:

  • fluoride varnish, provided to kindergarten, Grade 1 and Grade 2
  • dental sealants, provided to Grade 1 and Grade 2

A child diagnosed with asthma must have their short acting asthma reliever medication with them to receive service.

Telephone

403-553-5351

Eligibility

AHS (Alberta Health Services) health zones partner with schools in low income neighborhoods to provide preventive dental services at school.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Speech Language Pathology - Adult

Speech-Language Pathologists evaluate, diagnose, treat and enhance function in both communication (speech production, receptive and expressive language, cognition, voice, resonance, fluency, and hearing) and swallowing, including related feeding behaviors. Taking a lead role in advocating for and implementing Communication Access (i.e., low tech solutions to high technology solutions for individuals who are not able to use their voice for short term or long term reasons).

Intervention includes:

  • health promotion
  • capacity building
  • prevention and wellness
  • triage
  • screening
  • clinical assessment
  • diagnosis
  • individual and group treatment
  • partner training
  • education
  • advocacy
  • counseling
  • self-management
  • case management
  • consultation
  • referral and environmental modifications to facilitate communication and safe feeding and swallowing

Speech-language pathology may support individuals experiencing;

  • stroke / head injury
  • dementia
  • neurological conditions such as multiple sclerosis and Parkinson's disease
  • developmental delays
  • other neurological / degenerative diseases such as ALS (Lou Gehrig's disease)
  • people who use their voice professionally (e.g., teachers and lawyers)

Works with individuals to;

  • produce sounds/articulate, reduce stuttering
  • understand and use language
  • use the voice in a healthier way
  • learn another way to communicate (through a communication board or other device)
  • learn ways to make swallowing easier to prevent food from entering the airway or choking
  • read or write after changes to the brain
  • thinking skills around communication (like memory, problem solving, and verbal reasoning)
  • word finding

Telephone

403-388-6182

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

There is no wait time for inpatient services. The wait time for outpatient services varies depending on referral rate (typically one to two week wait period).

Switchboard | 403-553-5311

Service hours

After hours through Emergency.

View more information...

Switchboard

These services include:

  • answering incoming telephone calls
  • transferring telephone calls and
  • giving out authorized telephone numbers

Telephone

403-553-5311

Service Hours

Monday: 7:30 am - 3:45 pm.
Tuesday: 7:30 am - 3:45 pm.
Wednesday: 7:30 am - 3:45 pm.
Thursday: 7:30 am - 3:45 pm.
Friday: 7:30 am - 3:45 pm.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Therapeutic Recreation - Community & Outpatient

Helps people with physical, social, emotional, and mental challenges that affect their leisure activity by assessing their needs and strengths, developing, following and evaluating a therapy plan. Teaches how to use resources and take part in recreation and leisure activities by:

  • improving coping and reasoning skills
  • supporting new learning
  • supporting greater independence and quality of life
  • increasing self-efficacy and adjusting to disability
  • reducing stress, depression, and anxiety
  • promoting a positive attitude
  • teaching how to reduce the risk of falls
  • improved memory and cognitive functioning

Telephone

403-715-5796

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Adults who can no longer participate in their regular recreation and leisure activities because of a disability or illness.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Tuberculosis Testing | 403-553-5351

Wait Times

Yes

Multiple Languages

Yes
View more information...

Tuberculosis Testing

Offers free tuberculosis (TB) skin testing to eligible Albertans. The Mantoux skin test is not recommended to diagnose TB.

Testing is done at public health centres throughout the province:

If you are not eligible for free testing but still need to be tested there will be a charge for the test.

For travel or work related TB testing contact the Travel Health Services in your area.

Telephone

403-553-5351

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Eligibility includes:

  • recent contact with known TB cases
  • people with medical conditions/therapies that increase risk of progressing from latent tuberculosis infection (LTBI) to active TB (HIV/AIDS, transplantation, on dialysis for chronic renal failure, silicosis, cancer of the head and neck, being treated with immunosuppressive drugs)
  • all refugees less than age 50 who are from a country where TB is common AND who have immigrated here in the last 2 years
  • foreign-born children up to and including age 14 who have lived in a country where TB is common AND who have immigrated here within the past 2 years

Wait times

Wait times vary.

Fees

There is a charge for anyone not meeting the eligibility criteria.

Volunteer Resources | 403-653-5252

Service hours

Alternating Weeks:

Week 1

Monday 8:30am - 4:30pm

Tuesday 8:30am - 4:30pm

Wednesday 8:30am - 12:30pm

Week 2

Tuesday 8:30am - 4:30pm

Wednesday 8:30am - 4:30pm

Thursday 8:30am - 12:30pm

Closed Fridays, Weekends and Statutory Holidays

Multiple Languages

Yes
View more information...

Volunteer Resources

Our volunteer roles share a commitment to improving the quality of the patient and family experience.

Volunteers are:

  • way-finders who help guide patients and families around our busy facilities,
  • friendly visitors who spend time with our socially isolated patients,
  • patient and family advisors who provide input and direction to AHS on numerous committees,
  • supporters of our volunteer retail operations - where the proceeds are returned to AHS to provide patient care and comfort.

For general information about volunteering with AHS please visit our website.

Telephone

403-653-5252

Service language options

Languages other than English in which this service may be delivered.
‚Äč