Offers support for women who are being treated for cancer.
For women age 18 years and older. Available to cancer patients.
Register on-line for workshops. Workshops are also available online.
Wheel chair access available.
Parking stalls, ramps and washrooms
Contact for details.
11560 University Avenue
View larger map
Parking and Public transportation available
Cafeteria services offer food and beverages at Alberta Health Services facilities. Catering services and vending machines are available at some sites. Each cafeteria services’ site team is dedicated to creating great food, inspiring healthy eating, and providing outstanding customer service to support the health of Albertans.
**Please note hours of operation may vary from site to site.
Food is available for purchase.
Offers fresh food that people can buy at AHS hospitals and facilities. Vending machines are also available.
Payment can be made with cash, debit or credit.
Closed on Statutory holidays.
All profits from the Sun Room Café are used by the CCI (Cross Cancer Institute) Volunteer Association to enhance patient care and comfort at the site.
Payment can be made by cash or debit.
Cancer centres are located within local regional hospitals / health centres. They deliver a range of treatments and care options to cancer patients as close to home as possible, including outpatient chemotherapy, education, and support.
Contact a centre for information or educational material related to cancer.
Wait times vary by location.
Hours of operation for this service varies. Please call for site specific information.
This service uses systemic treatment (anti-cancer medicine) to treat cancer. This may include:
Classes and/or resources are available.
An estimated wait time will be provided at the time of appointment booking.
Computed tomography, also known as "CT Scan" or "CAT Scan", is when pictures of the body are taken using radiation and computer-enhanced imaging.
A language line is available, but requests need to be made before tests are scheduled.
Services offered at the Cross Cancer Institute may include:
Sessions are normally booked between 9:30 am and 3 pm to provide enough time to complete the materials.
Provides important information tailored to patient / family preferences:
March 23rd, 2020: Due to the COVID-19 pandemic, this service is suspended until further notice.
Echocardiography uses ultrasound to study the structure and function of the heart, including blood flow through the heart and its valves.
1 hour classes are held the 2nd Thursday of each month.
Clients will learn:
Fluoroscopy is a real time x-ray like a video, which is used by physicians and staff to assist imaging throughout the body during exams.
Service available, but must be arranged ahead of time
General Radiography uses x-rays to produce images of the structures inside the body, particularly bones. X-ray beams can pass through the body, but they are absorbed in different amounts depending on the density of the material they pass through.
After hours floral service available 4:00PM-11:00PM weekdays; 8:00AM-11:00PM weekends through main reception.
A gift shop and bookstore that sells:
Book donations are accepted.
In accordance with Alberta’s Health Information Act, this is a service which enables the release of individually identifiable health information with or without the consent of an individual.
All requests are charged a fee in accordance with the Health Information Act. A basic fee of $25.00 is applied to all requests which includes up to 20 pages depending on record format i.e. paper, electronic or microfilm record. Each additional page costs from .25 to .50 cents per page. Dependent on the type of request additional costs may apply.
If you are unable to pay the fee, please submit evidence of financial hardship.
Completes patient charts, collects data, data entry and coding, collects patient information, dictates notes, and transcribes inpatient and outpatient charts.
There is a fee for copies of health records.
Program objectives include:
Also provides the following:
Service is available to all First Nations (Status and Non-Status), Métis, and Inuit peoples who use health services in the Edmonton and North Zones.
Closed weekends and statutory holidays.
Provides interpreters (including sign language) for people with cancer.
Must be a patient at the Cross Cancer Centre.
Depends on availability of the interpreter and the language needed.
Interventional Radiography is a sub-specialty of Diagnostic Imaging (radiology) that uses imag-guided procedures for both therapeutic and diagnostic Purposes. Interventional radiography can be done using x-ray, CT, Ultrasound or MRI images and are done to diagnose and treat disease in almost every organ system.
Angiography, which is a diagnostic imaging procedure that uses a radio-opaque dye and a specialized x-ray camera to take pictures of the blood flow in specific blood vessels (arteries or veins) or blood flow within the heart itself. Sometimes treatments are done during an angiogram.
Outpatient Collection site hours of operation.
Monday to Friday 7:00 AM - 4:30 PM
Closed Saturdays, Sundays and Statutory holidays.
Testing Laboratory hours of operation:
Monday - Friday, 7:00 AM - 5:00 PM
During the COVID-19 pandemic, patients are strongly encouraged to book an appointment to access lab services, book now.
Laboratory Services provides collection of blood and body fluids for tests ordered by your doctor or healthcare provider including a comprehensive range of routine and specialized lab testing and clinical consultations:
A free workshop to support women with cancer. Each woman gets cosmetic products and learns makeup tips to help manage side effects from their treatments. Information is also provided about hair and headwear. For more information about wigs, scarves, hats, skin care, and makeup, see our website.
Provides help with:
Participation involves completion of surveys as this program is offered as part of a research program.
For women affected by cancer treatment.
MRI scanners use strong magnetic fields and radiowaves to form images of the body. The technique is widely used in hospitals for medical diagnosis, staging of disease and for follow-up without exposure to ionizing radiation.
Used for many exams, including: head, spine, heart, bone / joints, and abdomen.
Mammography is a type of x-ray to look for growths or changes in breast tissue.
Classes are typically held monthly. Registration required. Call 780-643-4304 to register. At that time date, room number and location of class will be provided.
In a supportive group environment you will gain information on:
Wait time may occur until next available class is scheduled. Classes are typically held monthly.
Clients swallow, inhale, or are given a needle with a radiotracer before their exam. Radiotracers go to a specific body part so the camera can take pictures. (tests may take a number of hours to complete; patients may be required to return later that day or the next day to complete exam).
Radiotracers are also given to treat diseases like thyroid disease.
Cancer and cancer treatment(s) can disrupt people's lifestyle. Everyday activities, such as feeding or dressing oneself may become difficult or even lost. When illness or emotional problems interfere with the cancer patient's normal function, the occupational therapist works with the patient to evaluate and develop skills and strategies for activities of daily living necessary for self-care, as well as home, work and leisure activities. In addition to therapeutic services, the occupational therapist may assess for and loan specialized equipment such as adapted equipment for bathrooms, dressing or eating aids, assist in prevention of wounds, as well as helping to manage pain and other cancer-related symptoms.
Patients with symptoms related to their cancer or cancer treatments.
There may be a short wait period of a few days for outpatient occupational therapy services depending on varying caseload demands.
A variety of in-person programs and services for patients (and their partners) in Calgary and Edmonton. Telehealth consultations are available to patients across the province. Patients can now get help in the privacy of their home. Topics covered include:
Open to cancer patients, coupled or single, regardless of sexual orientation.
Cancer drugs are provided, without charge, to registered Alberta cancer patients through specific locations in the province.
Please refer to the Alberta Health Services Cancer Drug Benefit Program.
Professional referral required.
Recipients must be:
Provides help to your health care team in managing your problems and concerns. This service is available in all care settings in the Edmonton Zone.
At home or in a hospital your main health care team provides your palliative care. A referral from your Doctor or Nurse Practitioner is needed when they want help from the palliative care service.
Our Services Include:
Referral is from a Physician or Nurse Practitioner.
An estimated wait time for a consult is 1-3 business days.
Hospice placement varies based on availability of beds.
Closed on weekends and statutory holidays.
Provides the following:
Must have a pathologically confirmed malignancy. If the primary malignancy is unknown, call first to speak with the on-call Radiation Oncologist about the referral.
These hours are for the business office. Parking is available onsite 24/7.
Parking Services is responsible for operating public and staff parking stalls at Alberta Health Services health care facilities and other locations.
Parking Services is an ancillary operation, which means that no government-provided health care funds may be used to build, lease, maintain, repair or manage parking areas. Fees collected from parkers are used to cover these costs.
For more information about parking maps, paying a ticket or appealing a ticket visit the website.
Parking fees are in effect 24 hours per day and vary by location. Applicable fees are posted in public parking areas. Weekly and monthly rates are available for patients and visitors requiring longer term parking.
Provides a large collection of books, DVD's, credible websites and pamphlets covering topics including:
A computer workstation is available for use in this area and there is a comfortable seating area. Specially trained volunteers staff the Centre and make every effort to answer requests for information from our resources or refer to those individuals or agencies who may be able to help. Students may be given specific time or resource number limits on loans. Lending period is 3 weeks for books and A / V materials. A maximum of 3 items may be borrowed at a time.
Primarily serves cancer patients and family members, but will lend to others.
As part of our support for patient care and comfort, friends and family of inpatients at hospital and health care facilities can send well wishes via email. Sites participating in the program will receive the message, will ensure that the message is only "well-wish" (any other type of communication will be deleted) and will arrange for delivery within 3 business days. A couple of important reminders - the electronic delivery system is not a secure connection, so please don't add any confidential information to your message. Plus the "well-wish" system does not allow for replies or confirm receipt / delivery confirmation.
General hours of meal service:
Breakfast: 8:20 AM - 9:30 AM
Lunch: 12:20 AM - 1:15 PM
Supper: 5:10 PM - 6:20 PM
Patient Food Services ensures patients receive the diet the doctor or dietitian orders. Our team of dietitians, food service supervisors, and qualified cooks plan and continually improve menus.
In some centers we provide food services for staff and visitors (cafeteria). Refer to the specific site contact information for hours of operation and location.
Switchboard responds to inquires from 4:00 PM to 11:00 PM.
Classes are held weekly.
This patient education class is taught by a physiotherapist. The class provides breast cancer patients with:
Breast cancer patients who are currently receiving or are scheduled to receive radiation therapy treatments.
The person is given a radioactive substance that collects in certain cells in the body. These cells can then be detected and the PET/CT combined gives a clear picture of the size, shape, and location of the abnormal cells.
Class held from 9:00 to 10:30 am, the 1st Wednesday of each month.
This class teaches people with cancer about eating healthy to help them stay strong during their treatment.
The class includes information about:
You’ll also be given nutrition handouts and be able to speak with a dietitian
Protective Services responsibilities include:
Services are offered to people of all cultures, spiritual beliefs, and life orientations, including people who are:
A multi-faith Prayer Centre is located on the first floor of the Cross Cancer Centre by the gift shop and provides a quiet sacred environment for meditation, prayer, and reflection.
This service provides help for patients and their family with coping with the stress that often comes with a cancer diagnosis and treatment. Taking care of your emotional, social, spiritual and practical well-being is an important part of your treatment plan and coping. We are a part of your oncology treatment team. We offer different types of programs and services to support your wellbeing;
Availability of programs and services changes depending on the cancer centre.
Services may be available via telephone / video online.
Service Targets to:
Provides radiation therapy for treating tumours.
Switchboard is open 7:00am - 11:00pm Monday - Sunday
This service is not available to everyone. Call for more information.
Physician must book the patient for admission -Phone referral in
Rehabilitation has many benefits: It can help manage pain, lymphedema, fatigue and changes in speech, language, voice quality and mobility.
Rehabilitation Services offered vary by location and may include:
Your doctor will get a written report after your assessment.
Clients with rehabilitation conditions, including lymphedema, caused by cancer and/or cancer treatments.
Examples of, but not limited to, and other rehabilitation conditions such as:
Assesses clients' needs and gives support to help them deal with illness or injury.
Provides assessment and treatment for problems caused by cancer treatment, including:
Services are provided in the hospital (inpatient/outpatient), and in the community.
Wait times vary.
Offers spiritual and emotional support for patients, families, and staff in the hospital. Services are for people of any religion or culture and may include:
Support is available through:
These services include:
Offers support to people who are no longer receiving cancer treatment and need palliative care at home.
The Community Liaison Nurse telephones or meets with the patient and family and helps arrange the services that are needed. Care is then transferred to the family doctor and Home Care.
The Pain and Symptom Control Program is for patients at the Cross Cancer Institute who are having problems with pain or other symptoms from cancer. Depending on his / her needs, a patient may see either several team members during a half-day Pain and Symptom Control Clinic appointment, or only a few team members during a shorter visit outside of the clinic. The patient is followed by the team until pain or other symptoms improve. Management is then continued by the family doctor.
For a patient, current or former that is of age 18 years and older.
This clinic helps patients with the pain and symptoms associated with cancer by providing real-time support to physicians caring for cancer patients in rural and remote communities.
High-definition televisions link the remote care centre to a multi-disciplinary team at the Cross Cancer Institute in Edmonton. The team can then assess the patient without the patient leaving his or her home community. The patient may still require travel to Edmonton during their care, but many parts of the care can be provided to the patient through Telehealth.
Available to patients located within the area of the:
Patients may be able to access this program in other communities in northern and central Alberta, depending on the availability of staff and facilities
Tumour Triage Coordinators are registered nurses who coordinate referrals to the tertiary cancer centres and provide timely new consult appointments for patients who need to see a cancer doctor (oncologist). They also support patients by explaining treatments, tests and choices so you can prepare for your visit.This service supports clients and their families by:
For cancer patients referred by the Tom Baker Cancer Centre.
Ultrasound is an imaging test that captures images of soft tissue organs, blood vessels and tissues using high-frequency sound waves (no radiation). Ultrasound is also known as sonography.
Not all tests are offered at all sites. Call the location for more information.
Provides free shuttle service to appointments at the Cross Cancer Institute to clients from out of town. Clients are picked up at their hotels or bed and breakfasts and returned after their appointment.
Donations are accepted to support the service.
Clients of the Cross Cancer Institute who are from out of town, are 16 years or older and are mobile.
Our volunteer roles share a commitment to improving the quality of the patient and family experience.
For general information about volunteering with AHS please visit our website.
The Wig Salon is closed for lunch on Mondays and Fridays from 12:00 - 1:00 pm
Service includes wig loans and fittings and head shaves, as well as information about wig care.
This is a donation based service.
Individuals being treated for cancer.