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General Information

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Other services

Acute Care of the Elderly | 780-735-4553

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Acute Care of the Elderly

Provides inpatient hospital care on one Unit and a consultative geriatric assessment service to other inpatient services.

Telephone

780-735-4553

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Adults who are elderly and frail with acute medical issues and geriatric syndromes.

Service hours

Monday to Friday Dr. on call until 9:00 pm.

Saturday and Sunday Dr. on call for urgent consult.

Multiple Languages

Yes
View more information...

Addiction Recovery and Community Health (ARCH)

The ARCH Team works with a patient's care team in the emergency department (ED) or inpatient setting and assists with:

  • complex withdrawal management
  • treatment and recovery planning
  • counselling, peer and psychosocial supports
  • overdose prevention
  • referrals to wraparound addiction recovery supports
  • linkage to primary and community-based care
  • connections to housing, healthcare coverage, income supports and identification
  • other health promotion interventions

Telephone

780-613-5022

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Patients must be an inpatient at the Royal Alexandra Hospital and have an active substance use disorder and / or be dealing with social inequity.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Adult and Pediatric Cardiac Catheterization Lab

The Maz (Mazankowski) has 3 cardiac catheterization labs that are supported by a multidisciplinary team. These labs provide 24/7 service to patients requiring care for cardiac disease. These labs provide adult, adult congenital, structural heart and pediatric diagnostic and interventional procedures.

Telephone

780-735-5362

Service Hours

Monday: 7:00 am - 6:00 pm.
Tuesday: 7:00 am - 6:00 pm.
Wednesday: 7:00 am - 6:00 pm.
Thursday: 7:00 am - 6:00 pm.
Friday: 7:00 am - 6:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Adult Bariatric Surgery Clinic | 780-401-2665 (BOOK) (Central Access) , 780-735-5620 (Clinic)

Wait Times

Yes

Multiple Languages

Yes
View more information...

Adult Bariatric Surgery Clinic

This clinic provides medical, psychological, and surgical interventions for weight management and improving health. Support is provided to individuals with obesity who require complex medical management and to prepare for surgery.

The initial clinic assessment determines the patient’s specific barriers to managing their weight. The next steps involve developing an individualized care plan with the patient which may include:

  • behaviour modification
  • counseling for nutrition, physical activity, and mental health
  • drug treatment and / or bariatric surgery (surgical treatment for obesity)
  • coordinating care and transitioning the patient back to their family physician with recommendations from the clinic

Clinic staff also assess whether bariatric surgery is an option for clinic patients. Not everyone participating in the clinic is an appropriate candidate for bariatric surgery; other treatment options may be determined to be more appropriate and successful long term. If the patient is deemed non surgical, community resources will be recommended to the referring provider.

Patients may be asked to participate in research activities.

Self-Management Resources:

Patients who have had previous bariatric surgery outside of the Edmonton Adult Bariatric Specialty Clinic, please visit:

Telephone

780-401-2665 (BOOK) (Central Access) , 780-735-5620 (Clinic)

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Service targeted to:

  • resident of Alberta
  • non smoker
  • aged 17 - 64 at time of referral
  • BMI ≥ 35 kg/m2, with an obesity-related comorbidity (ex. hypertension, diabetes mellitus, dyslipidemia, osteoarthritis, gastroesophageal reflux disease, sleep apnea, depression, polycystic ovarian syndrome, cardiovascular disease)
  • BMI ≥ 40 kg/m2 with or without comorbidity
  • no severe, untreated personality disorder, active psychosis, active substance dependencies, and / or major cognitive impairment

Wait times

An estimated wait time will be provided at the time of appointment booking.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Adult Bariatric Surgery Revision Clinic

Offers services including:

  • medical, nutrition and mental health assessment and intervention
  • bariatric revision surgery, if appropriate
  • recommendations for your primary healthcare provider (e.g., family doctor)

If you have had bariatric surgery at the Edmonton Adult Bariatric Surgery Clinic (Weight Wise) and have concerns, please contact the clinic directly.

Telephone

780-735-6581

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

This service is for people who have had bariatric surgery at a facility other than the Edmonton Adult Bariatric Specialty Clinic.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Adult Otolaryngology | 780-735-4522

Service hours

Available 24 a day, 7 days a week.

Referral Needed

Yes

Wait Times

Yes
View more information...

Adult Otolaryngology

Provides care to inpatients with conditions of the ears, nose and throat before and after surgery.

Telephone

780-735-4522

Referral Needed

A doctor's referral by letter or phone call is needed.

Wait times

Wait time varies.

AHS ID Program | 780-613-5556

Multiple Languages

Yes
View more information...

AHS ID Program

Offers support to clients who are serviced by AHS programs and services, both in acute care and community;

  • client assistance to obtain IDs
  • storage solutions for clients requiring secure storage of newly-acquired IDs until they are permanently housed

Telephone

780-613-5556

Service Hours

Monday: 8:00 am - 12:00 pm.
Wednesday: 8:00 am - 12:00 pm.
Thursday: 8:00 am - 12:00 pm.
Friday: 8:00 am - 12:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Adults 18 years and older who are:

  • homeless
  • at-risk
  • recently housed (up to 6 months)
  • in Alberta over 90 days
  • legally-entitled to remain in Canada

Wait Times

Yes

Multiple Languages

Yes
View more information...

Alberta Thoracic Oncology Program

This program works to make sure people with lung cancer get faster access to treatment through special rapid access clinic in Edmonton and Calgary. The program seeks to reshape cancer care in Alberta by improving the patient journey and outcomes and standardize care delivery across the province.

Telephone

780-735-3972

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Alberta Trauma Services | 780-735-5042

Service hours

Trauma Medical Service 24/7/365. Administration 6:30 a.m. to 2:30 p.m

Multiple Languages

Yes
View more information...

Alberta Trauma Services

Services provided may include:

  • sending patients to the hospital that can best help them
  • assessment, resuscitation, and treatment
  • rehabilitation
  • helping patients return to their community
  • trauma education
  • injury prevention education
  • trauma research
  • data collection for the Alberta Trauma Registry

This service cares for people from Alberta, British Columbia, Saskatchewan, Nunavut, and the Northwest Territories depending on location.

For more information visit our webpage.

Telephone

780-735-5042

Service Hours

Tuesday: 6:30 am - 2:30 pm.
Wednesday: 6:30 am - 2:30 pm.
Thursday: 6:30 am - 2:30 pm.
Friday: 6:30 am - 2:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Anesthesiology | 780-735-4111

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Anesthesiology

Offers anesthesia to people having surgery. People are assessed before their surgery in the Pre-Admission Clinic. People with health problems may require an anesthetic consult and a consult with an internal medicine specialist.

Explains to patient the various options for anesthesia and pain management post surgery.

Telephone

780-735-4111

Service Hours

Sunday: 8:00 am - 4:00 pm.
Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.
Saturday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

A doctor referral is needed.

Arrhythmia Clinic | 780-735-8700

Service hours

Closed on Statutory holidays.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Arrhythmia Clinic

The clinic provides assessment, teaching, testing, and follow-up for:

  • arrhythmias (e.g., atrial fibrillation (AF), supraventricular tachycardia (SVT), Wolff-Parkinson-White (WPW), ventricular tachycardia (Vtach))
  • procedures (EPS/ablation, AICD, CRT, cardioversion, tilt table testing).

Telephone

780-735-8700

Service Hours

Monday: 8:00 am - 2:30 pm.
Tuesday: 8:00 am - 2:30 pm.
Wednesday: 8:00 am - 2:30 pm.
Thursday: 8:00 am - 2:30 pm.
Friday: 8:00 am - 2:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Breastfeeding Clinic | 780-735-4605

Service hours

9:00AM - 3:00PM 3 days a week (days vary call for more information)

Wait Times

Yes

Multiple Languages

Yes
View more information...

Breastfeeding Clinic

Offers care for mothers and babies who are having breastfeeding issues due to:

  • latching
  • baby with poor weight gain
  • premature babies
  • mothers and/or babies with special needs
  • mother has nipple and/or breast pain
  • milk supply concerns
  • mother on medicine while breastfeeding

Mothers and babies are seen by a nurse-lactation consultant at each visit. Care may include:

  • assessment of breastfeeding concerns
  • examination of mother and baby
  • review of normal baby feeding and behavior patterns
  • treatment recommendations
  • letters may be sent to doctor and local health units to ensure continuity of care

Follow-up appointments are made as needed.

Telephone

780-735-4605

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Mothers and babies experiencing breastfeeding challenges.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Bronchoscopy | 780-735-4431

Service hours

Closed statutory holidays.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Bronchoscopy

This service provides inpatient and outpatient endoscopy procedures including:

  • gastroscopy - examination of the esophagus, stomach and duodenum
  • bronchoscopy - examination of the upper and lower airways
  • colonscopy - examination of the large bowel
  • sigmoidoscopy - examination of the lower portion of the large bowel
  • ERCP - examination of the bile ducts and the pancreatic ducts

Telephone

780-735-4431

Service Hours

Monday: 7:00 am - 5:15 pm.
Tuesday: 7:00 am - 5:15 pm.
Wednesday: 7:00 am - 5:15 pm.
Thursday: 7:00 am - 5:15 pm.
Friday: 7:00 am - 5:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Cafeteria Services | 780-735-4785

Service hours

Main Cafeteria - Hours vary

View more information...

Cafeteria Services

Cafeteria services offer food and beverages at Alberta Health Services facilities. Catering services and vending machines are available at some sites. Each cafeteria services site team is dedicated to creating great food, inspiring healthy eating, and providing outstanding customer service to support the health of Albertans.

**Please note hours of operation may vary from site to site.

Telephone

780-735-4785

Service Hours

Monday: 7:30 am - 2:30 pm.
Tuesday: 7:30 am - 2:30 pm.
Wednesday: 7:30 am - 2:30 pm.
Thursday: 7:30 am - 2:30 pm.
Friday: 7:30 am - 2:30 pm.

Fees

Food is available for purchase.

Multiple Languages

Yes
View more information...

Cafeteria Services - Healthy Trendz

Cafeteria services offer food and beverages at Alberta Health Services facilities. Catering services and vending machines are available at some sites. Retail Food Services create and serve delicious food made with high-quality ingredients that support healthy living.

Telephone

780-735-4785

Service Hours

Monday: 7:00 am - 2:30 pm.
Tuesday: 7:00 am - 2:30 pm.
Wednesday: 7:00 am - 2:30 pm.
Thursday: 7:00 am - 2:30 pm.
Friday: 7:00 am - 2:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Fees

Payment can be made with cash, debit or credit.

View more information...

Cafeteria Services - Higher Grounds Coffee Bar

Offers fresh Starbucks coffee and food that people can buy at AHS hospitals and facilities.

Telephone

780-735-4785

Service Hours

Monday: 6:30 am - 9:00 pm.
Tuesday: 6:30 am - 9:00 pm.
Wednesday: 6:30 am - 9:00 pm.
Thursday: 6:30 am - 9:00 pm.
Friday: 6:30 am - 9:00 pm.

Fees

You can pay with cash, debit or credit

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Cafeteria Services - Tim Hortons

Offers fresh food for people to buy at AHS hospitals and facilities including drinks, soups, sandwiches, and baked goods.

Telephone

780-735-4785

Service language options

Languages other than English in which this service may be delivered.

Multiple Languages

Yes
View more information...

Cafeteria Services - Triple O's White Spot

Offers fresh food that people can buy at AHS hospitals and facilities. Vending machines are also available.

Telephone

780-735-4785

Service Hours

Monday: 7:00 am - 7:00 pm.
Tuesday: 7:00 am - 7:00 pm.
Wednesday: 7:00 am - 7:00 pm.
Thursday: 7:00 am - 7:00 pm.
Friday: 7:00 am - 7:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Fees

You can pay with cash, debit or credit.

Multiple Languages

Yes
View more information...

Cardiac Exercise Stress Testing

Provides exercise-based stress testing to help diagnosis adults with heart disease. The test monitors heart rate, heart rhythm, and blood pressure while the client walks on a treadmill.

Telephone

780-735-4925

Service Hours

Monday: 6:30 am - 1:00 pm.
Tuesday: 6:30 am - 1:00 pm.
Wednesday: 6:30 am - 1:00 pm.
Thursday: 6:30 am - 1:00 pm.
Friday: 6:30 am - 1:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Service hours

Available 24 a day, 7 days a week.

Referral Needed

Yes
View more information...

Cardiac Intensive Care Unit

Provides medical care to adults critically ill with a heart condition. This may include:

  • unstable angina
  • care after a heart attack
  • heart failure

Telephone

780-735-5701

Referral Needed

Must be referred by a cardiologist via the emergency department or cardiac cath lab.

Cardiology Research | 780-735-4878

Multiple Languages

Yes
View more information...

Cardiology Research

Conducts a full range of clinical trials for heart research, from unstable angina to myocardial infarction.

Telephone

780-735-4878

Service Hours

Monday: 9:00 am - 4:30 pm.
Tuesday: 9:00 am - 4:30 pm.
Wednesday: 9:00 am - 4:30 pm.
Thursday: 9:00 am - 4:30 pm.
Friday: 9:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Multiple Languages

Yes
View more information...

Centre for Advancement of Surgical Education and Simulation (CASES)

Education and simulation enhanced learning

  • Provides learning opportunities for the interdisiplinary health care team and students serving operative and surgical services.

Research

  • Research in surgical education and clinical experience.

Telephone

780-735-6726

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Chest Medicine Clinic | 780-735-3970, 780-735-3972

Wait Times

Yes

Multiple Languages

Yes
View more information...

Chest Medicine Clinic

Provides services for people who need surgical and medical management of various thoracic diagnoses. Services include:

  • consultation
  • diagnosis
  • treatment (surgical, medical, and long-term follow up/monitoring)
  • client education
  • assessment
  • nutritional support
  • community linkages

Telephone

780-735-3970, 780-735-3972

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Closed between 12:00 PM (noon) to 1:00 PM.  Closed on statutory holidays.

Adoption clinics are held 2 - 3 times per month.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Child Health Ambulatory Clinic

Provides care to pediatric patients from newborn to their 18th birthday. Specialty pediatric outpatient clinics include:

  • general pediatrics
  • International Adoption Clinic
  • breastfeeding
  • urology
  • nutrition
  • gynecology

Telephone

780-735-4605

Service Hours

Monday: 9:00 am - 4:15 pm.
Tuesday: 9:00 am - 4:15 pm.
Wednesday: 9:00 am - 4:15 pm.
Thursday: 9:00 am - 4:15 pm.
Friday: 9:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Service targeted to children aged 0 to 18 years.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Chronic Kidney Disease Clinic - Alberta Kidney Care - North

Services include:

  • treatment aimed at slowing the chronic kidney disease
  • patient education (e.g., kidney disease, dialysis, kidney transplant)
  • monitoring kidney function
  • nutrition counselling
  • psychosocial support
  • preparing for dialysis

Telephone

780-735-6968

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Adults age 17 and older Chronic Kidney Disease stages 4 and 5.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Colonoscopy | 780-735-4431 (Unit Desk)

Service hours

Closed statutory holidays.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Colonoscopy

Provides examination of the large intestine to assess or confirm polyps / growths, inflammation, or areas of bleeding in the colon. Direct visualization allows for biopsies, removal of polyps and photographs.

View patient education videos, visit ahs.ca/colonoscopy.

Telephone

780-735-4431 (Unit Desk)

Service Hours

Monday: 7:00 am - 5:15 pm.
Tuesday: 7:00 am - 5:15 pm.
Wednesday: 7:00 am - 5:15 pm.
Thursday: 7:00 am - 5:15 pm.
Friday: 7:00 am - 5:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Community Diabetes Team and Regional Diabetes Service Access | 1-825-404-7460 - Press 1 (Diabetes "Hot Line"), 780-401-2665 (BOOK) (Central Access)

Wait Times

Yes

Multiple Languages

Yes
View more information...

Community Diabetes Team and Regional Diabetes Service Access

Patient services include:

Healthcare provider services include:

Community services include:

Service offerings may differ depending on location. Please call the specific location for details.

Telephone

1-825-404-7460 - Press 1 (Diabetes "Hot Line"), 780-401-2665 (BOOK) (Central Access)

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Comprehensive Breast Care Program

Patients registered with this program receive a range of services to determine whether cancer is present and what treatments may be considered. The program's goal is to help patients access services in a timely manner and minimize delays in receiving care. Services are delivered by telephone and include:

  • care coordination by nurse navigators who are specialized in breast health and cancer
  • coordination of diagnostic tests and other appointments, such as ultrasounds and biopsies for patients with a palpable mass on clinical examination
  • patient education to assist with decisions about treatment options
  • information regarding which health providers or facilities can provide services in a timely manner
  • access to medical breast experts as required for complex cases
  • support from clinical social workers for cancer patients

Patients receive quality cancer care as quickly as possible, and the breast nurse navigators help ensure all the important care steps are completed. The patient's family physician is involved all the way through, receiving information about the patient's diagnosis, treatment, progress, and follow-up care. Patients remain in the program until they begin treatment at a cancer centre. Patients are discharged from the program if it is determined they do not have cancer or if they do not need to be monitored further.

The program does not offer routine breast (mammography) screening or breast health concerns without abnormal imaging.

Telephone

780-613-5090

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Referrals are sent via fax to the CBCP. Fax - 780-641-9523 or via email at CBCP@ahs.ca

Eligibility

Patients must:

  • have abnormal breast changes such as a palpable lump upon clinical breast exam, abnormal or suspicious mammogram, or other clinical findings
  • be within the geographic boundaries of the Alberta Health Services - Edmonton Zone, or within its out-of-region referral / catchment area (northern Alberta) and North Zone Alberta.
  • Services are postal code sensitive and referrals from outside Edmonton Zone are supported to have care in their home region.

Computed Tomography | 780-735-4319

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Computed Tomography

Computed tomography, also known as "CT Scan" or "CAT Scan", is when pictures of the body are taken using radiation and computer-enhanced imaging.

Telephone

780-735-4319

Service language options

Languages other than English in which this service may be delivered.

A language line is available, but requests need to be made before tests are scheduled.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Referrals are accepted 24/7 however, referrals are only triaged during clinic hours Monday thru Friday

Wait Times

Yes

Multiple Languages

Yes
View more information...

COPD (Chronic Obstructive Pulmonary Disease) Diagnostic Clinic

The COPD Diagnostic clinic services may be used for patients:

  • with new or suspected diagnosis of COPD
  • diagnostic uncertainty of COPD
  • previous smoking history of greater than 20 pack years
  • new home oxygen start
  • who require an urgent referral to a respirologist for management of COPD

Patients excluded include:

  • a likely diagnosis of a lung condition other than COPD
  • advanced metastatic lung cancer undergoing palliative radiotherapy / chemotherapy
  • patient involved with palliative care
  • patient currently admitted to hospital
  • patient under evaluation for sleep apnea
  • patient does not have the ability to be contacted

Telephone

780-735-3970

Service Hours

Friday: 12:30 pm - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

See qualifying referral areas above. Service is provided to 18 years of age and older

Wait times

Patients are triaged and booked within 2-7 days

Service hours

Referrals are accepted 24/7 however, referrals are only triaged during clinic hours Monday thru Friday

Wait Times

Yes

Multiple Languages

Yes
View more information...

COPD Self Initiative Team Clinic

The COPD CSI Team clinic services may be used for patients:

  • for follow up of COPD
  • new diagnosis of COPD
  • smoking cessation
  • COPD education
  • medication education
  • nutrition education

Patients with the following are excluded:

  • less than 17 years of age
  • with physical or mental limitations that prevent them from participating in the self management program
  • with advanced lung cancer (metastatic, palliative chemo or radiation)
  • involved with palliative care
  • currently admitted as an inpatient
  • who does not have the ability to be contacted

Telephone

780-735-3970

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Service is provided to 17 years of age and older

Wait times

Patients are triaged and booked within 2-7 days

Day Surgery Unit | 780-735-5488

Referral Needed

Yes
View more information...

Day Surgery Unit

Provides care to day surgery patients (can go home the same day) and to same day service (SDS) patients who need to be admitted into an inpatient bed overnight.

Orthopedics, gynecological, plastics and general surgery services use this area for patient care.

Telephone

780-735-5488

Service Hours

Monday: 5:00 am - 7:15 pm.
Tuesday: 5:00 am - 7:15 pm.
Wednesday: 5:00 am - 7:15 pm.
Thursday: 5:00 am - 7:15 pm.
Friday: 5:00 am - 7:15 pm.

Referral Needed

Doctor's referral needed.

Diabetic Foot Clinic | 780-735-4450

Wait Times

Yes

Multiple Languages

Yes
View more information...

Diabetic Foot Clinic

Service provides treatments for:

  • debridement
  • wound measurements
  • advanced wound care products
  • prescriptions for ADL (Aids to Daily Living) footwear
  • compression therapy

Telephone

780-735-4450

Service Hours

Tuesday: 1:00 pm - 2:30 pm.
Wednesday: 8:00 am - 2:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

4 Months

An estimated wait time will be provided at the time of appointment booking.

Fees

For footwear or compression stockings supplied by outside vendors.

Service hours

After the birth of your baby, a health care provider will offer to have your baby's hearing screened.

Multiple Languages

Yes
View more information...

Early Hearing Detection and Intervention (EHDI) Program - Neonatal Intensive Care Unit Screening

With your consent, your baby's hearing screening will happen before your baby leaves the hospital. The results of your baby's hearing screening and any follow up needed will be shared with you.

Hearing screening is the best way to find out if your baby has hearing loss.

Hearing screening is quick, safe, and will not hurt your baby. Your baby's hearing is important for many areas of child and brain development. Hearing loss can delay your child's speech, learning and social skills.

For more information, visit our website.

Telephone

780-735-4111 (Switchboard)

Service language options

Languages other than English in which this service may be delivered.

Eligibility

All babies born or living in Alberta are offered screening for permanent hearing loss within 90 days of birth. It's best to have your baby's hearing screened before they are 1 month old. Newborn hearing screening is free. Additional eligibility requirements are based on your baby's age and health status. If your baby is born with bilateral aural atresia or presents with meningitis, they will be referred to Audiology Services for a diagnostic ABR assessment.

Service hours

After the birth of your baby, a health care provider will offer to have your baby's hearing screened.

Multiple Languages

Yes
View more information...

Early Hearing Detection and Intervention (EHDI) Program - Postpartum Screening

With your consent, your baby's hearing screening will happen before your baby leaves the hospital. The results of your baby's hearing screening and any follow up needed will be shared with you.

Your baby will be referred to Community Hearing Screening if:

  • your baby is discharged from hospital or birth centre before hearing screening can take place
  • your baby is born at a hospital or birth centre that does not offer hearing screening
  • your baby is not born in a hospital or birth centre

For more information on screening in the community, see the service type Early Hearing Detection & Intervention (EHDI) Program - Community Hearing Screening.

Hearing screening is the best way to find out if your baby has hearing loss.

Hearing screening is quick, safe, and will not hurt your baby. Your baby's hearing is important for many areas of child and brain development. Hearing loss can delay your child's speech, learning and social skills.

For more information, visit our website.

Telephone

780-735-4111 (Switchboard)

Service language options

Languages other than English in which this service may be delivered.

Eligibility

All babies born or living in Alberta are offered screening for permanent hearing loss within 90 days of birth. It's best to have your baby's hearing screened before they are 1 month old. Newborn hearing screening is free. Additional eligibility requirements are based on your baby's age and health status. If your baby is born with bilateral aural atresia or presents with meningitis, they will be referred to Audiology Services for a diagnostic ABR assessment.

Echocardiography | 780-735-6451

Wait Times

Yes

Multiple Languages

Yes
View more information...

Echocardiography

Echocardiography uses ultrasound to study the structure and function of the heart, including blood flow through the heart and its valves.

Telephone

780-735-6451

Service Hours

Monday: 7:30 am - 5:00 pm.
Tuesday: 7:30 am - 5:00 pm.
Wednesday: 7:30 am - 5:00 pm.
Thursday: 7:30 am - 5:00 pm.
Friday: 7:30 am - 5:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Electrocardiogram | 780-735-6450

Multiple Languages

Yes
View more information...

Electrocardiogram

ECG (electrocardiogram) is a diagnostic tool that records heart rhythms by attaching electrodes to a person’s chest and one on each arm and leg for hospital inpatients. A copy of the ECG report is interpreted by a cardiologist (heart) doctor.

Telephone

780-735-6450

Service Hours

Monday: 6:30 am - 2:45 pm.
Tuesday: 6:30 am - 2:45 pm.
Wednesday: 6:30 am - 2:45 pm.
Thursday: 6:30 am - 2:45 pm.
Friday: 6:30 am - 2:45 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Service provided to inpatients.

Wait Times

Yes
View more information...

Electroencephalography (Neurophysiology) Lab

Provides electroencephalographs (EEGs) that record the electrical activity of the brain in adults, children, and infants. EEGs help diagnose diseases, injuries, and other issues that can affect the brain.

Telephone

780-735-4362

Service Hours

Monday: 7:00 am - 3:30 pm.
Tuesday: 7:00 am - 3:30 pm.
Wednesday: 7:00 am - 3:30 pm.
Thursday: 7:00 am - 3:30 pm.
Friday: 7:00 am - 3:30 pm.

Wait times

3 Weeks

An estimated wait time will be provided at the time of appointment booking.

Emergency Services | 780-735-4111

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Emergency Services

If you have an emergency, call 911.

Emergency departments:

  • take care of people that are very sick or injured on a priority basis. This means the sickest people are seen first. If you go to an emergency department for care that isn't urgent, you will not likely be seen right away.
  • provide medical care, which includes assessment and treatment
  • stabilize people and get them ready to transport to a higher level of care facility (if needed)
  • provide follow-up care including referrals to a family doctor or specialist (if needed)

Emergency Department wait times are now available for Calgary, Edmonton, Lethbridge, Medicine Hat and Red Deer.

Get the right care when you need it, to learn more visit Know Your Options

This service may be impacted by the COVID pandemic. View the Hours of Operations to see if the location has been impacted. Visit https://ahs.ca/covid for up-to-date information.

Telephone

780-735-4111

Service language options

Languages other than English in which this service may be delivered.

Wait times

We can’t predict how long you will need to wait in the emergency department. Patients are assessed (triaged) using a standard scoring system called the Canadian Triage and Acuity Scale (CTAS) to see how urgent their health needs are.

Multiple Languages

Yes
View more information...

Enhanced Recovery After Surgery

The Enhanced Recovery After Surgery (ERAS) program supports implementation of standardized patient care related to nutrition, mobility after surgery, pain and nausea control, and fluid intake management. We engage patients and make them part of the team by involving them in preparation for their surgery and post-operative recovery. By helping patients stay strong, we can improve outcomes, reduce complications and create a better patient experience.

Before surgery:

  • patients are taught to minimize time without fluids or food
  • patients are taught about what to expect after surgey and health activities to practice that will help them recover
  • medications for pain, nausea, infection, and blood clot prevention are given based on best practice evidence

During surgery:

  • management of pain, nausea and fluids is provided
  • techniques are applied to reduce surgical stress response (minimally invasive surgery, employ blocks or freezing to prevent pain signals from setting off fight or flight /stress response)

After surgery:

  • evidence promotes less use of or early removal of lines, drains, tubes and urinary catheter removal
  • better outcomes through drinking, eating, gum chewing, moving and walking
  • improved pain, nausea and surgical complication rate

For more information, visit the Enhanced Recovery After Surgery (ERAS) website.

Service language options

Languages other than English in which this service may be delivered.

ERCP | 780-735-4431

Wait Times

Yes

Multiple Languages

Yes
View more information...

ERCP

Provides a test called endoscopic retrograde cholangiopancreatography (ERCP), which is used to diagnose and treat problems of the liver and pancreas.

Telephone

780-735-4431

Service Hours

Monday: 7:00 am - 5:15 pm.
Tuesday: 7:00 am - 5:15 pm.
Wednesday: 7:00 am - 5:15 pm.
Thursday: 7:00 am - 5:15 pm.
Friday: 7:00 am - 5:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking. Referral Process

Service hours

The clinic is closed on Saturdays, Sundays and Statutory Holidays.

 

If you have been instructed to come afterhours, register at the Royal Alexandra Hospital's Emergency Department admitting desk and tell them you have an arrival time with the ophthalmologist on-call. They will register you and direct you to Unit 22 Eye Rooms.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Eye Institute of Alberta - Outpatient Eye Clinic

This service is to provide patient access to outpatient eye care. Eye conditions are diagnosed, treated and managed at this clinic.

Patients receive procedures such as:

  • ophthalmic diagnostic testing
  • injections
  • lasers or minor eye surgeries
  • emergency eye care

Telephone

780-735-5754

Service Hours

Monday: 7:30 am - 4:00 pm.
Tuesday: 7:30 am - 4:00 pm.
Wednesday: 7:30 am - 4:00 pm.
Thursday: 7:30 am - 4:00 pm.
Friday: 7:30 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Fluoroscopy | 780-735-4312

Wait Times

Yes

Multiple Languages

Yes
View more information...

Fluoroscopy

Fluoroscopy is a real time x-ray like a video, which is used by physicians and staff to assist imaging throughout the body during exams.

Telephone

780-735-4312

Service Hours

Monday: 7:00 am - 4:15 pm.
Tuesday: 7:00 am - 4:15 pm.
Wednesday: 7:00 am - 4:15 pm.
Thursday: 7:00 am - 4:15 pm.
Friday: 7:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Service available, but must be arranged ahead of time

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

The referring Physician must contact the specialists' office directly

Wait Times

Yes

Multiple Languages

Yes
View more information...

Gastrointestinal Clinic - Outpatient

Gastroenterologists are a subspecialty of internal medicine seeing patients with a variety
gastrointestinal disorders and diseases affecting the esophagus, stomach, small and large intestine, biliary system (liver, pancreas, gallbladder, bile ducts).

Services provided include:

  • consultation
  • testing
  • treatment
  • education
  • follow up

The service provides specialized care and has interest in:

  • nutrition
  • oncology
  • motility
  • therapeutic endoscopy

Telephone

780-613-5524

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Referrals are for patients 18 years of age or older.

Wait times

Waiting period for appointment is variable to physicians referral waitlist.

Gastroscopy | 780-735-4431

Wait Times

Yes

Multiple Languages

Yes
View more information...

Gastroscopy

In using a thin flexible tube with it's own light source, the upper digestive tract is examined. The doctor focusses on the lining of the esophagus, stomach and upper portion of the small intestine.

Telephone

780-735-4431

Service Hours

Monday: 7:00 am - 5:15 pm.
Tuesday: 7:00 am - 5:15 pm.
Wednesday: 7:00 am - 5:15 pm.
Thursday: 7:00 am - 5:15 pm.
Friday: 7:00 am - 5:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

General Internal Medicine Clinic | 780-735-4450 (Outpatient Department)

Service hours

Urgent General Internal Medicine Clinic runs 3 clinics:

Monday and Tuesday 12:00 PM - 4:00 PM

Thursday 8:00 AM - 12:00 PM

Wait Times

Yes

Multiple Languages

Yes
View more information...

General Internal Medicine Clinic

Clinic may include assessment, investigations, diagnosis, treatment and follow up care for patients.

Service provides assisstance with:

  • unexplained weight loss
  • syncope
  • shortness of breath
  • pneumonia
  • non cardiac chest pain
  • hypertension
  • electrolyte imbalance
  • anemia
  • dizziness
  • urgent referrals

Telephone

780-735-4450 (Outpatient Department)

Service Hours

Tuesday: 12:00 pm - 4:00 pm.
Wednesday: 12:00 pm - 4:00 pm.
Friday: 12:00 pm - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Referrals are for patients 18 years of age or older.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

General Radiography (X-Ray)

General Radiography uses x-rays to produce images of the structures inside the body, particularly bones. X-ray beams can pass through the body, but they are absorbed in different amounts depending on the density of the material they pass through.

Telephone

780-735-4336

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

General Surgery - Adult | 780-735-4450 (Outpatient Department)

Service hours

Outpatient Department does not book appointments. Please contact the physicians office.

Each Physician has their own assigned clinic day and time.

Wait Times

Yes

Multiple Languages

Yes
View more information...

General Surgery - Adult

Provides care to people who need to have a general surgery procedure, including:

  • small and large bowel surgery
  • gallbladder
  • mastectomy or breast surgery
  • hernia repairs
  • thyroid surgery
  • hemorrhoid
  • wound care

Telephone

780-735-4450 (Outpatient Department)

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 12:00 pm - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Referrals are for patients 18 years of age or older.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Gift Shop | 780-735-3923 (Robbins Pavilion Gift Shop), 780-735-4221 (Main Gift Shop)

Service hours

The hours listed above are for the Main Gift Shop.

The hours of operation for the Robbins Pavilion Gift Shop are:

Monday - Sunday, 10:30am - 3:30 pm

View more information...

Gift Shop

A gift shop available for clients, families, and staff. All proceeds from the sales are donated back to the hospital in support of patient care, comfort and education.

Call individual site to confirm their accepted forms of payment.

Telephone

780-735-3923 (Robbins Pavilion Gift Shop), 780-735-4221 (Main Gift Shop)

Service Hours

Sunday: 11:00 am - 4:00 pm.
Monday: 10:00 am - 7:30 pm.
Tuesday: 10:00 am - 7:30 pm.
Wednesday: 10:00 am - 7:30 pm.
Thursday: 10:00 am - 7:30 pm.
Friday: 10:00 am - 7:30 pm.
Saturday: 11:00 am - 4:00 pm.

Hand Therapy Clinic | 780-735-4340

Service hours

Allow 15-20 min for parking. Payment is required 24 hours a day, pay by plate. Machines accept Canadian coins or credit cards (visa, mastercard, amex).  Maximum 28 Canadiian coins.  Machines do not provide change.

Multiple Languages

Yes
View more information...

Hand Therapy Clinic

Rehabilitation Hand Therapy team assesses and treats sustained or aquired injuries and conditions of the wrist and hand.

  • wound management
  • scar management
  • sensory re-education
  • splinting, casting
  • treatment for fine motor skills, strengthening, functional activities, range of motion
  • pain management

Telephone

780-735-4340

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Referrals only by RAH specialists and physicians with admitting privileges.

Fees

Fees apply and include some cost recovery products such as splints.

Multiple Languages

Yes
View more information...

Health Information - Access and Disclosure

In accordance with Alberta's Health Information Act, this is a service which enables the release of individually identifiable health information with or without the consent of an individual.

For health information, please contact the hospital or health care centre where you received treatment.

For detailed instructions, frequently asked questions and forms, please visit Access & Disclosure | Alberta Health Services.

Telephone

780-735-4230

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Fees

A basic fee of $25.00 is applied to all requests which includes up to 20 pages depending on record format i.e. paper, electronic or microfilm record. Each additional page costs from .25 to .50 cents per page. Additional costs may apply. Fees are applied in accordance with the Health Information Act.



Fee Reductions

If you are unable to pay the fee, please submit evidence of financial hardship.

Service hours

Available 24 a day, 7 days a week.
View more information...

Health Information / Records Management

Completes patient charts, collects data, data entry and coding, collects patient information, dictates notes, and transcribes inpatient and outpatient charts.

Telephone

780-735-4222

Fees

There is a fee for copies of health records.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Heart Function Stabilization Clinic

Services include:

  • assessment and follow-up
  • medication and therapy to treat heart failure
  • education
  • connecting to community resources
  • ongoing support through follow-up visits and telephone monitoring

Telephone

780-735-8700

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Open Weekdays

Wait Times

Yes

Multiple Languages

Yes
View more information...

Heart Rhythm Device Clinic

Offers assessments and follow-up for people with implanted pacemakers and defibrilators to ensure appropriate device operation, and follow up.

Telephone

780-735-4170

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Hemodialysis - Alberta Kidney Care - North

Provides hemodialysis treatments (a process where the client’s blood is passed through a special filter that removes waste products and water).

Most people need 3 treatments every week. Each treatment lasts 4 hours.

Telephone

780-735-5018

Service Hours

Sunday: 7:00 am - 11:00 pm.
Monday: 7:00 am - 11:00 pm.
Tuesday: 7:00 am - 11:00 pm.
Wednesday: 7:00 am - 11:00 pm.
Thursday: 7:00 am - 11:00 pm.
Friday: 7:00 am - 11:00 pm.
Saturday: 7:00 am - 11:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Holter Monitoring | 780-735-4360

Wait Times

Yes

Multiple Languages

Yes
View more information...

Holter Monitoring

Service provides Holter monitoring for adults with a possible abnormal heart rhythm.

Telephone

780-735-4360

Service Hours

Monday: 8:00 am - 2:30 pm.
Tuesday: 8:00 am - 2:30 pm.
Wednesday: 8:00 am - 2:30 pm.
Thursday: 8:00 am - 2:30 pm.
Friday: 8:00 am - 2:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Home Parenteral Nutrition Program (North)

Provides intravenous (IV) nutrition for people at home who cannot get the nutrition they need by eating or being fed through a tube.

Patient must demonstrate the cognitive, emotional, and physicial ability to manage Parental Nutrition (PN) in a safe, independent manner or have the necessary caregiver supports in place to assist the patient with managing care.

Telephone

780-613-5162

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Clients must be medically stable and:

  • have central venous access
  • must demonstrate the cognitive, emotional, and physicval ability to manage home PN in a safe independent manner
  • resident home requires electricity, phone, and refrigeration
  • must be medically stable as determined by the HNSP team
  • must be a resident of Alberta (exceptions may be considered)
  • treatment required is greater than 6 weeks
  • pediatric patients for Northern Parental Nutrition (PN)

Wait times

An estimated wait time will be provided at the time of acceptance to program.

Service hours

Closed on statutory holidays.

Wait Times

Yes
View more information...

Home Parenteral Therapy Program

Coordinates the use of IV medications and fluids at home. Teaches clients and caregivers how to use an IV pump to give medicines and fluids and coordinates supplies.

Telephone

780-735-4714

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Fees

Fees vary according to the type of medication and supplies needed.

Hospitals | 780-735-4111, 780-735-4510 (patient location)

Multiple Languages

Yes
View more information...

Hospitals

To access contact information and a list of services offered, select a hospital.

Search through a complete list of progams and services, or hospital and facility information with the following:

Find Healthcare:

Telephone

780-735-4111, 780-735-4510 (patient location)

Service language options

Languages other than English in which this service may be delivered.

Hypertension / Lipid Clinic | 780-613-6155 - (ext 1) (Referral for Hypertension Lipid Clinic)

Wait Times

Yes

Multiple Languages

Yes
View more information...

Hypertension / Lipid Clinic

Services include:

  • consultation
  • diagnosis
  • treatment
  • 24-hour ambulatory blood pressure monitoring
  • education for self-blood pressure monitoring
  • education to promote a healthy lifestyle

Telephone

780-613-6155 - (ext 1) (Referral for Hypertension Lipid Clinic)

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Multiple Languages

Yes
View more information...

Indigenous Hospital Support Services

This program provides:

  • case management
  • patient advocacy
  • cultural teaching
  • patient/client language interpretation
  • health literacy support
  • logistical support for discharge planning, counseling, and traditional Indigenous healing services for Indigenous peoples

This service is available on-site in hospitals and public health centres. Upon request, staff can be present at hospital rounds, medical appointments and case conferences.

Aboriginal Cultural Helpers also gather traditional medicines, educate about ceremonial protocol, and are available to healthcare staff for consultation on a diverse range of Indigenous patient issues.

Patients and clients may also be asked about their healthcare experience to help ensure they receive the best possible healthcare.

Telephone

780-735-5963

Service language options

Languages other than English in which this service may be delivered.

Eligibility

First Nations (Status and Non-Status), Métis, and Inuit peoples and their families.

Infectious Disease Clinic | 780-492-9287

Service hours

Outpatient Department does not book appointments. Please contact the physicians office.

Referrals are sent directly to the physicians offices.  It is recommended to include a past medical history, current medication list.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Infectious Disease Clinic

Services include:

  • consultation
  • diagnosis
  • tests
  • treatments
  • education
  • follow-up

HIV care is given through the Northern Alberta Program and is a separate clinic.

Telephone

780-492-9287

Service Hours

Monday: 12:00 pm - 4:00 pm.
Tuesday: 8:00 am - 12:00 pm.
Wednesday: 8:00 am - 12:00 pm.
Friday: 8:00 am - 12:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Inpatient Acute Geriatrics | 780-401-2665 (Central Access), 780-735-4553

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Inpatient Acute Geriatrics

Provides an inpatient only geriatric consultation service and inpatient acute care unit for older adults with acute medical conditions, and related functional decline.

We do not offer outpatient geratric referrals.

Telephone

780-401-2665 (Central Access), 780-735-4553

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Ages: 65 and older

Intensive Care Unit | 780-735-4523

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Intensive Care Unit

Provides life support to critically ill adult patients with serious, life-threatening illnesses from a variety of causes, which may include:

  • shock
  • pneumonia
  • trauma
  • transplantation
  • severe surgical illness
  • other serious medical illnesses caused by kidney, liver failure, and diabetes

Equipment is used to monitor patients and provide life support, including:

  • helping the patient to breathe
  • supporting vitals signs with medicine
  • cleaning a person's blood with different types of dialysis

Telephone

780-735-4523

Service language options

Languages other than English in which this service may be delivered.

Interventional Pulmonary Medicine Clinic | 780-735-3970, 780-735-3972

Service hours

Closed weekends and statutory holidays

Wait Times

Yes

Multiple Languages

Yes
View more information...

Interventional Pulmonary Medicine Clinic

Services include:

  • Diagnostics for purpose of diagnosis
  • consultation
  • diagnosis
  • treatment (medical, and long-term follow up / monitoring
  • client education
  • assessment
  • nutritional support
  • community linkages

Telephone

780-735-3970, 780-735-3972

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Includes American sign Language

Eligibility

Criteria relates to interventional pulmonary medicine service

Wait times

Each referral is triaged

Wait Times

Yes

Multiple Languages

Yes
View more information...

Interventional Radiography / Angiography

Interventional Radiography is a sub-specialty of Diagnostic Imaging (radiology) that uses imag-guided procedures for both therapeutic and diagnostic Purposes. Interventional radiography can be done using x-ray, CT, Ultrasound or MRI images and are done to diagnose and treat disease in almost every organ system.

Angiography, which is a diagnostic imaging procedure that uses a radio-opaque dye and a specialized x-ray camera to take pictures of the blood flow in specific blood vessels (arteries or veins) or blood flow within the heart itself. Sometimes treatments are done during an angiogram.

Telephone

780-735-4312

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Intravenous (IV) Therapy Clinic

Provides IV Therapy for outpatients who are able to mobilize independently or are accompanied by a capable caregiver

  • Outpatient Antimicrobial Therapy Clinic
  • blood & blood product transfusions
  • day medicine infusions

Telephone

780-735-5872

Service Hours

Sunday: 7:00 am - 4:00 pm.
Monday: 7:00 am - 7:00 pm.
Tuesday: 7:00 am - 7:00 pm.
Wednesday: 7:00 am - 7:00 pm.
Thursday: 7:00 am - 7:00 pm.
Friday: 7:00 am - 7:00 pm.
Saturday: 7:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Physician referral with RAH Admitting privledges required

Therapy Plan must be entered through Connect Cae and NOT through a referral workflow

If patient has central line access, ensure to include a Central Venous Access Device (CVAD) Therapy Plan

Eligibility

Medical day patients require coverage from physician with admitting privilege.

Patients who need support with Activity of Daily Living (ADL) must provide that support

Wait times

3 Months

Wait period for Medicine patients, i.e. iron infusions , magnesium

Waiting period varies with frequency and duration of therapy

Laboratory Services | 780-735-5524

Service hours

This lab will serve hospital inpatient, Ambulatory Clinic patients, by physician or clinic referral only.

Outpatient Collection site hours of operation:
Monday to Friday: 8:00 AM 4:00 PM
Closed: Saturdays, Sundays and Statutory holidays.

Alternate Patient Service Centres offer both appointment and walk-in services for all patients that require lab work. Book online at https://qme.dynalife.ca/ or call 1-877-702-4486 to make an appointment.

Wait Times

Yes
View more information...

Laboratory Services

Laboratory Services provides collection of blood and body fluids for tests ordered by your doctor or healthcare provider including a comprehensive range of routine and specialized lab testing and clinical consultations:

  • blood and body fluid sample collection
  • biochemistry and toxicology
  • electrocardiogram (ECG)
  • genetics and genomics
  • urinalysis
  • transfusion medicine
  • hematology
  • coagulation studies
  • microbiology
  • public health testing
  • serology
  • surgical pathology
  • cytopathology
  • autopsy pathology
  • student practicum training for medical lab technologists and medical lab assistants

Note: Some locations may not offer the full range of testing. To confirm availability of a specific test, contact the location.

APL Booking Line: 1-877-702-4486 or book online.

Telephone

780-735-5524

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Leg Ulcer Clinic | 780-735-4450

Wait Times

Yes

Multiple Languages

Yes
View more information...

Leg Ulcer Clinic

Service provides:

  • treatment for debridement
  • wound measurements
  • advanced wound care products
  • prescriptions for ADL (Aids to Daily Living) footwear
  • compression therapy

Telephone

780-735-4450

Service Hours

Tuesday: 8:00 am - 10:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

People 17 years and older who are not diabetic and have an open leg wound.

Wait times

4 Weeks

An estimated wait time will be provided at the time of appointment booking.

Fees

Cost for footwear or compression stockings supplied by outside vendor.

Liver Clinic | 780-429-3050

Wait Times

Yes

Multiple Languages

Yes
View more information...

Liver Clinic

Assessment, diagnosis and treatments related to liver conditions. Treatments may also be provided in dept based on need.

Common conditions assessed may include:

  • management of Fatty Liver disease
  • treatment for Liver Failure
  • management of Ascites
  • treatment for Hepatitis
  • management of Cirrhosis
  • management of Hemochromatosis
  • management of Autoimmune Hepatitis

Procedures that may be performed include:

  • Peritoneal Tap
  • Liver Biopsy

Telephone

780-429-3050

Service Hours

Thursday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

As per each Physician's private office criteria

Wait times

As per each Surgeon's private office waitlist

Lost and Found | 780-735-4287

View more information...

Lost and Found

Please call the Security Office to see if your item has been found.

Telephone

780-735-4287

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Lumbar Puncture Clinic | 780-735-4450, 780-735-4451

Wait Times

Yes

Multiple Languages

Yes
View more information...

Lumbar Puncture Clinic

This is a procedure clinic for a lumbar puncture. The patient will be educated, consent form signed and then will change into gown. The physician will collect a specimen of cerebrospinal (CSF) fluid from the lower back area, with the assistance of clinic staff. The physician will follow up with results at a later date. The patient will be assessed and cared for until discharge. Post procedure care and instructions will be provided.

Telephone

780-735-4450, 780-735-4451

Service Hours

Friday: 8:00 am - 11:30 am.

Service language options

Languages other than English in which this service may be delivered.

Wait times

These are non urgent referrals, wait time 4-6 weeks.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Magnetic Resonance Imaging

MRI scanners use strong magnetic fields and radiowaves to form images of the body. The technique is widely used in hospitals for medical diagnosis, staging of disease and for follow-up without exposure to ionizing radiation.

Used for many exams, including: head, spine, heart, bone / joints, and abdomen.

Telephone

780-735-5545

Service Hours

Sunday: 7:30 am - 5:30 pm.
Monday: 6:30 am - 11:15 pm.
Tuesday: 6:30 am - 11:15 pm.
Wednesday: 6:30 am - 11:15 pm.
Thursday: 6:30 am - 11:15 pm.
Friday: 6:30 am - 11:15 pm.
Saturday: 7:30 am - 5:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Malnutrition Clinic | 780-735-4450 (Outpatient Department)

Service hours

Alternating Friday afternoons

Please fax referral directly to Physician's office.

 

Wait Times

Yes

Multiple Languages

Yes
View more information...

Malnutrition Clinic

Provides support to patients who may have unintentional weight loss or chronic medical conditions.

Patients may be followed for chronic medical conditions (ie: malabsorptive disorders, gastrointestinal conditions, chronic vomiting, or malnutrition related to cancer). Treatment is provided by a multidisciplinary team and may include enteral or parenteral nutrition therapy.

Telephone

780-735-4450 (Outpatient Department)

Service Hours

Monday: 9:00 am - 11:30 pm.
Friday: 12:30 am - 3:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Patient must be 18 years of age, require support to achieve adequate nutritional intake, and have been previously assessed by a Registered Dietitian

Wait times

An estimated wait time will be provided at the time of appointment booking.

Minor Procedure / Surgery | 780-735-4450

Service hours

Outpatients Department does not book appointments. Please contact the physicians office.

Based upon individual physician's office availability.

Referrals are sent directly to the physicians offices. It is recommended to include a past medical history, current medication list.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Minor Procedure / Surgery

Provides minor operations done under local anesthetic, including:

  • plastic surgery
  • general surgery

Services provided:

  • preparing patients before the operation
  • care after the operation
  • patient education

Telephone

780-735-4450

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Referrals are for patients 18 years of age or older.

Wait times

Appointments are booked through the Surgeons office only.

Neonatal Home Support Team | 780-735-4111 (Switchboard)

View more information...

Neonatal Home Support Team

This service consists of a medical team that provides support to premature babies and their families after discharge home from the NICU.

Services provided include:

  • weight monitoring
  • physical and developmental assessment
  • breast and bottle feeding support
  • parent education and networking opportunities
  • health promotion

Telephone

780-735-4111 (Switchboard)

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Neonatal ICU Purple Grapes Consult Team

Antenatal consultation service for high-risk pregnancies re: their baby's outcomes.

Members of the NICU team, including doctors, nurses, respiratory therapists, and other caring professionals, work together with parents to provide care for NICU babies.

When a possibility exists that a baby might be born early or have some medical issues needing the support of the NICU team, we like to meet with expectant parents to have a conversation as part of an antenatal consultation.

Telephone

780-735-4644

Service language options

Languages other than English in which this service may be delivered.

Fees

Physician's charge fee for service through Alberta Health

Neonatal Intensive Care Program (NICU) | 780-735-4111 (Switchboard)

Multiple Languages

Yes
View more information...

Neonatal Intensive Care Program (NICU)

The Stollery David Schiff NICU, at the Walter C. Mackenzie Health Sciences Centre campus, provides surgical care to newborn babies.

The Stollery RAH NICU, located at the Royal Alexandra Hospital (RAH) level 2/3 unit that specializes in the care of very premature infants.

The Stollery NICU at the Sturgeon is a level 2 unit.

Newborns in need of stabilization or urgent diagnosis and care within the Edmonton zone and Northern Alberta may be transferred to NICU via the NICU Transport Team (ground or air transport).

Telephone

780-735-4111 (Switchboard)

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Critical illness, life-threatening conditions. < 28 days of age.

Neurology Clinic | 780-735-4829

Wait Times

Yes

Multiple Languages

Yes
View more information...

Neurology Clinic

Service provided includes:

  • neurological assessment
  • treatment
  • further referrals as required for general neurological disorders or suspected neurological conditions not yet diagnosed

Telephone

780-735-4829

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Neuromodulation | 780-735-5283

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Neuromodulation

This program offers a specialized treatment for pediatric, adult, and geriatric populations with the goal of improving mood and personal function by applying physical and/or chemical stimulation. This is accomplished by inducing a seizure with physical stimulation to both inpatient and outpatient clients.

The typical presentation of clients for Neuromodulation would be clients who are treatment resistant or who are not able to wait for medications to take effect based on acuity of symptoms.

Although depression is a common presentation for treatment, we also treat those with other mental health concerns (schizophrenia, Mania, autism, etc).

Typically a series of 12 treatments over 4 weeks would be recommended. Maintenance therapy is also available after a series.

Telephone

780-735-5283

Service Hours

Monday: 7:30 am - 3:00 pm.
Wednesday: 7:30 am - 3:00 pm.
Friday: 7:30 am - 3:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Referral from outpatient psychiatry

Wait times

Will be booked by accuity and availability of appointment times

Neurosurgery and Trauma | 780-735-4533

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Neurosurgery and Trauma

Services offered to patients who need surgery for conditions affecting the brain, spinal cord and spine.

Multi-system traumas are cared for on this unit. There is a dedicated trauma service overseeing this patient population.

Telephone

780-735-4533

Service language options

Languages other than English in which this service may be delivered.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Northern Alberta Home Nutrition Support Program - Adults (Enteral)

Helps people who live at home and need to use a feeding tube, by providing:

  • training on how to use a feeding tube
  • equipment, supplies and formula
  • help keeping track of the client’s progress (phone calls and clinic visits)

Telephone

780-735-4236

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Adults over the age of 18 who are medically stable and:

  • need home nutritional support for more than 4 weeks
  • are capable of managing tube feeds at home, or have a caregiver
  • have a home environment with electricity, running water, phone, refrigeration and safety
  • tube access already established and formula is tolerated
  • Inpatient referral only (some exceptions with outpatent and NG access
  • must have a Primary Care Provider managing care

Wait times

Days

Fees

There is a monthly fee for this service.

Northern Alberta Program | 780-735-4811

Multiple Languages

Yes
View more information...

Northern Alberta Program

Provides access to anti-retroviral medicine and helps clients with referrals to primary care doctors.

Telephone

780-735-4811

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Nuclear Medicine | 780-735-4337

Wait Times

Yes

Multiple Languages

Yes
View more information...

Nuclear Medicine

Clients swallow, inhale, or are given a needle with a radiotracer before their exam. Radiotracers go to a specific body part so the camera can take pictures. (tests may take a number of hours to complete; patients may be required to return later that day or the next day to complete exam).

Radiotracers are also given to treat diseases like thyroid disease.

Telephone

780-735-4337

Service Hours

Monday: 7:30 am - 5:00 pm.
Tuesday: 7:30 am - 5:00 pm.
Wednesday: 7:30 am - 5:00 pm.
Thursday: 7:30 am - 5:00 pm.
Friday: 7:30 am - 5:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Nutrition Counselling - Adult, Pregnancy and Pediatrics

The majority of teaching is one-to-one, however, group sessions may be offered to promote enhanced learning of clients. Nutrition information and resources can be found on Alberta health Services Healthy Eating Starts and at MyHealth.Alberta.ca

Additional Services:

Telephone

780-735-4963

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Adults, 18 years and older

Wait times

An estimated wait time will be provided at the time of appointment booking.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Nutrition Counselling - Pediatric

Information and services provided for:

Weight Measures Low:

  • downward shift in growth pattern (e.g. sharp decline, movement across percentiles nearing the 3rd percentile or growth line is flat)
  • below 3rd percentile weight-for-length (birth to 24 months)
  • below 3rd percentile BMI-for-age (2 to 17 years)

Weight is ahead of height

  • upward in growth pattern (e.g sharp incline)
  • above 90th percentile weight-for-length (birth to 24 months)

Other:

  • allergy(ies) or intolerance impacting diet adequacy
  • dylipdemia
  • iron deficiency anemia
  • inappropriate diet for age (e.g. delayed texture progression)
  • feeding difficulties / caregiver education
  • restricted diet resulting in nutrient deficiencies (e.g. vegan, picky eating)
  • prediabetes

Additional service:

Telephone

780-735-5867

Service Hours

Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Referral from Pediatrician or Primary Care Physician

Eligibility

17 years and younger.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Available 24 a day, 7 days a week.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Ophthalmology - Patient Care Unit

Offers care to people with eye problems before and after surgery. This unit also offers care 24/7 to people with eye problems that do not need surgery.

Telephone

780-735-4522

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

You need to be referred by a doctor.

Wait times

Wait times vary.

Ophthalmology - Surgical Suite | 780-735-4111 (Switchboard)

Service hours

Open weekdays with 24 hours 7 days / week emergency service.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Ophthalmology - Surgical Suite

This service provides surgery for patients with eye, ear, nose, and throat issues.

Telephone

780-735-4111 (Switchboard)

Service Hours

Monday: 7:30 am - 5:15 pm.
Tuesday: 7:30 am - 5:15 pm.
Wednesday: 7:30 am - 5:15 pm.
Thursday: 7:30 am - 5:15 pm.
Friday: 7:30 am - 5:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Doctors referral required.

Wait times

Waiting period varies.

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Oral Maxillofacial Surgery

Offers dental surgery, including:

  • elective jaw surgery such as temporal mandibular joint (TMJ) problems and osteotomies
  • emergent jaw surgeries related to traumatic injuries and infections
  • dental extractions (pulling teeth) for people who need more monitoring than a clinic can provide

Adults 17 years and older are cared for at the Royal Alexandra Hospital. Children 17 and under are cared for at the Stollery Children's Hospital.

Telephone

780-735-4524

Service language options

Languages other than English in which this service may be delivered.

Fees

There may be a cost for some procedures. Fees may be changed without notice. Please contact the service for more information.

Orthopedics - Patient Care Units | 780-735-4532 (Patient Care Unit 32), 780-735-5303 (Patient Care Unit 34), 780-735-8130 (Unit 310), 780-735-8140 (Unit 410)

Service hours

Available 24 a day, 7 days a week.

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Orthopedics - Patient Care Units

Offers care for adult patients with bone or muscle injuries including:

  • simple to complicated fractures
  • total hip or knee replacements (arthroplasties)
  • fractured hips

Telephone

780-735-4532 (Patient Care Unit 32), 780-735-5303 (Patient Care Unit 34), 780-735-8130 (Unit 310), 780-735-8140 (Unit 410)

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

A doctor’s referral is needed.

Fees

There may be a cost for rooms and crutches. Please contact the service for more information.

Ostomy Care Clinic | 780-735-4458

Wait Times

Yes

Multiple Languages

Yes
View more information...

Ostomy Care Clinic

Provides care for people with an ostomy. Service includes:

  • teaching and consultation for wound and skin management
  • client teaching and consulting about the surgery and how to care for the stoma site
  • information about, and how to use, appliances
  • information about community resources
  • support in transition to community
  • follow-up

Telephone

780-735-4458

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Otolaryngology - Surgical Suite | 780-735-4111 (Switchboard)

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Otolaryngology - Surgical Suite

This servcie offers surgerical procedures for people with ear, nose, and throat surgical diagnosis.

Telephone

780-735-4111 (Switchboard)

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of surgical booking.

Outpatient Department | 780-735-4450 (For Leg Ulcer and Diabetic Foot Clinic referrals ONLY)

Multiple Languages

Yes
View more information...

Outpatient Department

Provide services as follows:

  • consultation- treatment management
  • test / procedure intervention
  • surgical intervention
  • patient teaching
  • post operative follow up
  • Diabetic Foot Clinic
  • Leg Ulcer Clinic

Telephone

780-735-4450 (For Leg Ulcer and Diabetic Foot Clinic referrals ONLY)

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

A referral is needed to see this Specialist. Please contact the Specialists office directly.


For the Diabetic Foot Clinic and Leg Ulcer Clinic, contact the OPD for the appropriate referral form and send the completed referral directly to OPD. There must be an open wound on the lower leg; must have a Family Physician.

Service hours

After hours emergent consults are made through Community Care Access by calling 780-496-1300 and asking for the Palliative Consultant On-Call.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Palliative Care Consult Team (Inpatient)

PEOLC is both a philosophy and an approach to care that enables all individuals with a life-limiting and/or life-threatening illness to receive integrated and coordinated care across the continuum. This care incorporates patient and family values, preferences and goals of care, and spans the disease process from early diagnosis to end of life, including bereavement. Palliative and End-of-Life Care Alberta Provincial Framework (2014)

Our Services Include:

  • providing consultative services for patients with a life-limiting illness
  • collaborating closely with doctors, nurse practitioners, Home Care staff and hospital teams
  • supporting patients with a life-limiting illness, and their families, with their physical, psychosocial, and spiritual needs
  • assessing the need and supporting the planning for care options including palliative Home Care, Tertiary Palliative Care Unit or hospice

Telephone

780-735-4038

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Referral is from a Physician or Nurse Practitioner.

Eligibility

palliative diagnosis

Wait times

2 Days

An estimated wait time for a consult is 1-3 business days.

Hospice placement varies based on availability of beds.

Multiple Languages

Yes
View more information...

Patient and Provider Experience Office

The Royal Alexandra Hospital Patient & Provider Experience Office provides resources and support to shine a light on the importance of empathy, understanding, and communication in healthcare and to improving the experience for our providers, both staff, and physicians.
Our strategic goals are:

  • enhance worker experience, wellness and joy
  • improve people / worker safety culture
  • enhance communication culture
  • improve patient experience and hospital consumer assessment of healthcare providers and systems (HCAHPS) measures
  • give back and support our hospital

Telephone

780-613-5203

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Multiple Languages

Yes
View more information...

Patient Email Well Wishes

As part of our support for patient care and comfort, friends and family of inpatients at hospital and health care facilities can send well wishes via email. Sites participating in the program will receive the message, will ensure that the message is only "well-wish" (any other type of communication will be deleted) and will arrange for delivery within 3 business days. A couple of important reminders - the electronic delivery system is not a secure connection, so please don't add any confidential information to your message. Plus the "well-wish" system does not allow for replies or confirm receipt / delivery confirmation.

Service language options

Languages other than English in which this service may be delivered.

Patient Food Services | 780-735-4041

Service hours

General hours of meal service:

Breakfast: 7:30 AM - 9:00 AM

Lunch: 11:30 AM - 1:00 PM

Supper: 4:30 PM - 6:00 PM

View more information...

Patient Food Services

Patient Food Services overarching objectives are to:

  • Offer quality food and food choice, to support Patient Centered Care
  • Work with the whole care team to ensure that Meals Matter
  • Foster a positive meal experience that results in enjoyment of meals, as well as improved satisfaction and food intake that supports recovery
  • Provide menus that are based on “Canada’s Food Guide” and that are adaptable for therapeutic requirements
  • Offer appealing food that encourages eating for health
  • Provide meal service styles appropriate to the patient population (e.g. tray service, dining room service) and meal delivery systems that support safe high quality food served at appropriate temperatures to the correct patient / resident

PFS delivers more than 31,000 patient/resident meals each day within AHS facilities.

Telephone

780-735-4041

Service Hours

Sunday: 5:00 am - 6:45 pm.
Monday: 5:00 am - 6:45 pm.
Tuesday: 5:00 am - 6:45 pm.
Wednesday: 5:00 am - 6:45 pm.
Thursday: 5:00 am - 6:45 pm.
Friday: 5:00 am - 6:45 pm.
Saturday: 5:00 am - 6:45 pm.

Patient Information | 780-735-4510

Service hours

Saturday, Sunday and Statutory holidays: 9:45am - 6:00pm

View more information...

Patient Information

Services offered:

  • responding to patient location inquires
  • providing direction on a patients whereabouts

Telephone

780-735-4510

Service Hours

Sunday: 9:45 am - 6:00 pm.
Monday: 8:00 am - 8:00 pm.
Tuesday: 8:00 am - 8:00 pm.
Wednesday: 8:00 am - 8:00 pm.
Thursday: 8:00 am - 8:00 pm.
Friday: 8:00 am - 8:00 pm.
Saturday: 9:45 am - 6:00 pm.

Service hours

Two to three Tuesdays a month

Wait Times

Yes

Multiple Languages

Yes
View more information...

Pediatric Gynecology Clinic

Service provides:

  • contraception counseling
  • gynecological care

Telephone

780-735-4605

Service Hours

Tuesday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Patients 17 and under

Wait times

An estimated wait time will be provided at the time of appointment booking.

Fees

Prescriptions at patients expense

Service hours

Closed on Statutory Holidays and Weekends.

View more information...

Pharmacy Services - Outpatients (Rexall)

This service provides:

  • prescription services for residents in the Edmonton Area
  • prescription services for patients in provincial specialty drug programs located in Edmonton and Northern Alberta
  • limited over-the-counter prescription services
  • participation in research studies

Telephone

780-735-5296

Service Hours

Monday: 8:00 am - 6:00 pm.
Tuesday: 8:00 am - 6:00 pm.
Wednesday: 8:00 am - 6:00 pm.
Thursday: 8:00 am - 6:00 pm.
Friday: 8:00 am - 6:00 pm.

Fees

Standard dispensing fees apply

Wait Times

Yes

Multiple Languages

Yes
View more information...

Plaster Room / Orthopedic Clinic

The Plaster Room / Orthopedic Clinic provides the following services:

  • assessement
  • follow up
  • x-rays
  • casting / removal of
  • dressing changes
  • removal of stitches
  • splinting
  • injections
  • education
  • specialty foot and ankle procedures (offered at Kaye Edmonton location)

Telephone

780-735-4454

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Clients must be 18 years of age or older and in stable condition (constant nursing care will not be provided). Inpatients being seen for follow up must be accompanied by a healthcare provider or family member.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Fees

Fees may apply for casts, splints, braces, crutches.

Plastic Surgery Clinic | 780-735-4450 (Outpatient Department)

Wait Times

Yes

Multiple Languages

Yes
View more information...

Plastic Surgery Clinic

Some conditions assessed and treated include:

  • facial fractures (e.g., jaw, cheek, orbital)
  • hand fractures and injuries
  • breast cancer reconstruction
  • breast reduction
  • removal of small skin cancers
  • wound care and debridement
  • small plastic surgery (e.g., carpal tunnel repair)

Service provides:

  • consultation
  • treatment
  • surgery
  • education
  • follow-up

Telephone

780-735-4450 (Outpatient Department)

Service Hours

Monday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 12:00 pm.
Thursday: 12:00 pm - 4:00 pm.
Friday: 8:00 am - 12:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Available 24 a day, 7 days a week.

Referral Needed

Yes
View more information...

Plastics Surgery - Patient Care Unit

Services include:

  • debridement and wound care
  • skin grafts related to breast reconstruction
  • skin flaps
  • hand surgery
  • post-surgery care of people who have had surgery for a fractured jaw or oral maxillofacial surgery
  • care after general surgery

Telephone

780-735-4524

Referral Needed

You must be admitted to the unit by a plastic surgeon.

Post Anaesthetic Care | 780-735-4010 (Main Desk)

Service hours

Available 24 a day, 7 days a week.
View more information...

Post Anaesthetic Care

Service includes nursing and medical care to adults after surgery.

Telephone

780-735-4010 (Main Desk)

Post Partum Preeclampsia | 780-735-6642

Service hours

This is a virtual clinic however the clerk is available for calls Mon-Friday 08:00AM - 4:15PM

Multiple Languages

Yes
View more information...

Post Partum Preeclampsia

Virtual clinic for patients who are postpartum and have experienced preeclampsia, eclampsia or HELLP syndrome, +/- IUGR (Intrauterine growth restriction) at <34 weeks gestation.

Patient must be 3 months post partum or later to be seen.

Preeclampsia is an independent risk factor for womens long-term development of cardiac and vascular diseases, preterm preeclampsia further increases that risk.
This clinic serves to educate and manage the vascular risk factors for women in their first years of postpartum life before transitioning back to their family physician. Additionally, we counsel on preeclampsia preventative strategies (if applicable) towards future pregnancies.

Telephone

780-735-6642

Service Hours

Monday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Service hours

Referrals are faxed to a central Booking Clerk at the Specialty Medical Clinics. 

 

Clinic is offered on Wednesday mornings from 9:00 AM to 12:00 PM.

 

Wait Times

Yes

Multiple Languages

Yes
View more information...

Post-Stroke Mood and Anxiety Disorder Clinic

Depression and anxiety are common after a stroke and can have negative impacts on recovery and quality of life.
This clinic offers a single psychiatric consultation / assessment with recommendations provided to the General Practitioner (G.P.), for patients within one year of stroke who have developed subsequent mood, anxiety, irritability, apathy or lability.

  • Requests for third party assessments (AISH, WCB, etc.) are not accepted.

Telephone

780-613-6155

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Stroke in past one year with subsequent neuropsychiatric symptoms (including mood, anxiety, irritability, apathy or lability).

Wait times

An estimated wait time will be provided at the time of appointment booking.

Pre-admission Clinics | 780-735-5457

Service hours

Open Weekdays

Wait Times

Yes
View more information...

Pre-admission Clinics

Prepares the patient for their operative journey with patient teaching (education), required pre-op tests and consults. Service includes:

  • interviews
  • education
  • screening
  • work-up as required

Telephone

780-735-5457

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Protective Services

Protective Services responsibilities include:

  • safety of patients, staff, and visitors
  • protection of hospital and personal property
  • patrolling and observing activities in all areas of the hospital
  • prevention and detection of criminal activities
  • investigations conducted into security and fire-related matters
  • responding to security alarms, fire alarms, medical emergencies, hazardous situations
  • access control
  • lost and found
  • fire safety
  • safe walking
  • assisting with parking

Service language options

Languages other than English in which this service may be delivered.

Pulmonary Care Clinic | 780-735-4450 (Outpatient Department)

Service hours

One clinic a month, calls need to be directed to the individual Physician’s offices.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Pulmonary Care Clinic

The Pulmonary clinic provides diagnostic assessment treatment and follow up care for patients with Pulmonary conditions or disease. Conditions seen may include:

  • general respirology
  • asthma
  • chronic obstructive pulomary disease
  • shortness of breath
  • chronic cough
  • post COVID
  • interstitial lung disease
  • cystic fibrosis
  • pulmonary hypertension
  • allergies
  • sleep disorders
  • lung transplant
  • tuberculosis
  • hereditary hemorrahagic telangiectasia
  • pleural effusion (Royal Alexandra Hospital)
  • interventional pulmonary medicine (Royal Alexandra Hospital)

Telephone

780-735-4450 (Outpatient Department)

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Referrals are for patients 18 years of age or older.

Wait times

Waiting period is determined as per referral triage

Pulmonary Function Lab | 780-735-4938

Wait Times

Yes

Multiple Languages

Yes
View more information...

Pulmonary Function Lab

Services include:

  • assessment and evaluation
  • tests, including arterial blood gases
  • treatment, including oxygen
  • patient education
  • follow-up

Telephone

780-735-4938

Service Hours

Monday: 7:00 am - 3:00 pm.
Tuesday: 7:00 am - 3:00 pm.
Wednesday: 7:00 am - 3:00 pm.
Thursday: 7:00 am - 3:00 pm.
Friday: 7:00 am - 3:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Telephone interpreter services available.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Registration | 780-735-4120

Service hours

Available 24 a day, 7 days a week.
View more information...

Registration

Patient Registration registers:

  • and pre-registers patients and collects demographic and financial information
  • patients for inpatient admissions, ambulatory clinic appointment, and emergency department services

Telephone

780-735-4120

Rehabilitation Services | 780-735-4340

Service hours

Acute care coverage Saturday and Sunday from 8:00 AM - 4:15 PM

Multiple Languages

Yes
View more information...

Rehabilitation Services

Inpatient services include:

  • occupational therapy
  • physical therapy
  • recreation therapy
  • speech-language pathology

Outpatient services include:

  • women’s urogynecology - physical therapy
  • plastic hand therapy program – physical therapy and occupational therapy

Telephone

780-735-4340

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Outpatient Hand Therapy clinic patients must be referred from physician with RAH admitting privileges.

Patients referred to the women's outpatient pelvic health service require a referral from a medical specialist.

Fees

custom splints

Sexual Assault Response Team | 780-735-3440 (SART)

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Sexual Assault Response Team

The Sexual Assault Response Team (SART) is a team of Registered Nurses with specialized education in sexual assault care. They serve 11 Edmonton area emergency rooms 24 hours a day, 7 days a week, and 365 days a year.The team provides compassionate, confidential, culturally sensitive, and nonjudgmental care to individuals who have been sexually assaulted in the last 7 days with or without police involvement. Care includes assessment, physical examination, testing for sexually transmitted infections (STIs) and pregnancy, giving medicine to prevent STIs and pregnancy, and referrals for counselling or other healthcare services.

Sexual Assault Resources

Community Resources

Addiction and Mental Health Service

Telephone

780-735-3440 (SART)

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Available to individuals aged 14 and older who have been sexually assaulted in the previous 7 days.

Children 13 years and younger who have been sexually assaulted should go to the Stollery within the first 3 days.

Sigmoidoscopy | 780-735-4431 (Direct to Unit)

Service hours

Closed statutory holidays.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Sigmoidoscopy

Provides examination of the lower bowel using a fiberoptic scope.

Telephone

780-735-4431 (Direct to Unit)

Service Hours

Monday: 7:00 am - 5:15 pm.
Tuesday: 7:00 am - 5:15 pm.
Wednesday: 7:00 am - 5:15 pm.
Thursday: 7:00 am - 5:15 pm.
Friday: 7:00 am - 5:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Wait Times

Yes
View more information...

Single Photon Emission Computed Tomography / Computed Tomography

Single Photon Emission Computed Tomography (SPECT / CT) technology combines the functional imaging capabilities of SPECT with the high-resolution anatomic imaging of CT. With a combined SPECT / CT, the gamma camera picks up the metabolic signal and the CT provides a detailed picture of the internal anatomy that shows the size, shape and location of the abnormal tissues.

Telephone

780-735-4337

Service Hours

Monday: 8:00 am - 5:15 pm.
Tuesday: 8:00 am - 5:15 pm.
Wednesday: 8:00 am - 5:15 pm.
Thursday: 8:00 am - 5:15 pm.
Friday: 8:00 am - 5:15 pm.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Social Work | 780-735-4410

Service hours

Closed between 12:00 Noon and 1:00 pm daily.

Multiple Languages

Yes
View more information...

Social Work

Assesses clients' needs and gives support to help them deal with illness or injury.

Services include:

  • help addressing concerns of clients, families, and members of the healthcare team
  • information and education (e.g., making good decisions, caregiver stress, career or work options, end-of-life care, child care options)
  • referrals to community resources and services (e.g., financial help, accommodation, transportation)
  • help solving conflicts within families and with the healthcare system
  • speaks with government agencies and departments on behalf of clients
  • support as clients transition home or to another care setting

Telephone

780-735-4410

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Spine Assessment Clinic | 780-735-4829

Wait Times

Yes

Multiple Languages

Yes
View more information...

Spine Assessment Clinic

This clinic does not provide conservative treatment. Conservative treatment options should be trialed at least 3 months prior to a referral. They include physiotherapy, massage therapy, acupuncture, aquasize, core strengthening exercise and pain management. If applicable, weight loss and smoking cessation should be addressed. Clinical staff do not provide prescriptions, or second opinions. Referrals for tumors and acute fractures and other urgent conditions requiring diagnosis / treatment should be directed to a Spine Surgeon instead.

Clinical assessment appointments are provided to patients who are agreeable to surgery, have trialed conservative treatment for at least 3 months, have clinical signs and symptoms, and have evidence on diagnostic imaging supporting the protocol for surgery.

If the Spine Surgeons offer surgery, the surgical bookings are then arranged through the surgeons office.

Telephone

780-735-4829

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Clinical assessment appointments are provided to patients who are agreeable to surgery, have trialed conservative treatment for at least 3 months, have clinical signs and symptoms, and have evidence on diagnostic imaging supporting the protocol for surgery (18 years and older).

Wait times

An estimated wait time will be provided at the time of appointment booking.

Spiritual Care | 780-735-4119

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Spiritual Care

Offers spiritual and emotional support for patients, families, and staff in the hospital. Services are for people of any religion or culture and may include:

  • help dealing with difficult decisions or issues of life and death
  • help talking about ethical concerns or problems
  • bereavement (grief) counselling

Support is available through:

  • compassionate staff members
  • prayer, ritual, or ceremonies
  • spiritual counsel
  • help linking people to their faith community
  • a space set aside for private prayer and services

Telephone

780-735-4119

Service language options

Languages other than English in which this service may be delivered.

Stroke Prevention Clinic | 780-613-6155

Wait Times

Yes

Multiple Languages

Yes
View more information...

Stroke Prevention Clinic

Provides the services below:

  • investigation, diagnosis, and referral
  • monitoring and follow-up
  • education and support regarding stroke, risk factors, and prevention
  • opportunity to participate in research
  • carotid Doppler ultrasound and TCD Monitoring (U of A Hospital only)

Aims to reduce stroke risk for individuals who are at high risk.

Telephone

780-613-6155

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Supervised Consumption Service

Includes:

  • medical interventions by regulated health care providers in the event of opioid / stimulant overdoses, including oxygen and naloxone administration
  • sterile injection supplies and disposal equipment
  • drug poisoning prevention education and response training, including naloxone kits
  • education on a variety of harm reduction topics, such as vein care, safer injection techniques, and hepatitis / human immunodeficiency virus (HIV) prevention
  • connection to recovery-oriented services such as substance use treatment and supports, mental health care, and housing

Access to the following only for those using the site:

  • client advocacy and referrals to health, social and recovery-oriented services
  • basic wound care and health services (will vary by site)

This service is provided by Alberta Health Services and Alberta Health Services contracted service providers.

Telephone

780-613-5022

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Service targeted to:

  • 18 years and older
  • ability to agree to service (informed consent) and to follow service rules

Surgical Suite | 780-735-4111 (switchboard)

Service hours

Available 24 a day, 7 days a week.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Surgical Suite

Provides care:

  • before surgery: pre-op area
  • during surgery: operating room
  • after surgery: post-anesthesia recovery room

Telephone

780-735-4111 (switchboard)

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Family doctor must refer patient at the Edmonton Bone and Joint Clinic.

Wait times

Wait times vary depending on the wait lists for specific surgeons.

Switchboard | 780-735-4111

Service hours

Available 24 a day, 7 days a week.
View more information...

Switchboard

These services include:

  • answering incoming telephone calls
  • transferring telephone calls and
  • giving out authorized telephone numbers

Telephone

780-735-4111

Wait Times

Yes
View more information...

TeleOphthalmology

This program provides screening and assessment for Aboriginals who have diabetes for retinal and non-retinal problems such as:

  • diabetic
  • retinopath
  • glaucoma
  • macular degeneration

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Thoracic Surgery | 780-735-4531

Service hours

Available 24 a day, 7 days a week.

Referral Needed

Yes

Wait Times

Yes
View more information...

Thoracic Surgery

Provides surgery for people with chest (thoracic) problems including:

  • thoracotomies (opening the chest wall)
  • pneumonectomies (taking out a lung)
  • surgery for other lung diseases

Telephone

780-735-4531

Referral Needed

A doctor’s referral is needed.

Wait times

Waiting times vary.

Thrombosis Clinic | 780-613-6155

Wait Times

Yes
View more information...

Thrombosis Clinic

Offers assessment, treatment, and education for people with acute blood clots. Service includes

  • diagnosis
  • client teaching and follow-up
  • investigation and treatment of disease and related conditions
  • short term anticoagulation medicine (e.g., warfarin, heparin) management (KEC Only)
  • consultations

Follow-up time ranges from 3 months to 1 year.

Telephone

780-613-6155

Service Hours

Monday: 8:30 am - 4:15 pm.
Tuesday: 8:30 am - 4:15 pm.
Wednesday: 8:30 am - 4:15 pm.
Thursday: 8:30 am - 4:15 pm.
Friday: 8:30 am - 4:15 pm.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Ultrasound | 780-735-4310, 780-735-6756

Wait Times

Yes

Multiple Languages

Yes
View more information...

Ultrasound

Ultrasound is an imaging test that captures images of soft tissue organs, blood vessels and tissues using high-frequency sound waves (no radiation). Ultrasound is also known as sonography.

Not all tests are offered at all sites. Call the location for more information.

Telephone

780-735-4310, 780-735-6756

Service Hours

Sunday: 8:00 am - 4:45 pm.
Monday: 7:30 am - 5:00 pm.
Tuesday: 7:30 am - 5:00 pm.
Wednesday: 7:30 am - 5:00 pm.
Thursday: 7:30 am - 5:00 pm.
Friday: 7:30 am - 5:00 pm.
Saturday: 8:00 am - 4:45 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Urgent General Internal Medicine Clinic | 780-735-4450 (Outpatient Dept)

Wait Times

Yes

Multiple Languages

Yes
View more information...

Urgent General Internal Medicine Clinic

Provides patients requiring an urgent appointment may include new diagnosis or unstable findings for:

  • diabetes
  • hypertension
  • infection
  • electrolyte abnormalities
  • hematologic abnormalities
  • respiratory issues

Telephone

780-735-4450 (Outpatient Dept)

Service Hours

Monday: 12:30 pm - 4:00 pm.
Thursday: 8:00 am - 12:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Service is provided to 17 years of age and older

Wait times

Patients are triaged and booked within 2-7 days

Wait Times

Yes

Multiple Languages

Yes
View more information...

Urology Clinic - Pediatric

Assessment, treatments and/or interventions, education, and follow-up for children with urinary tract or urogenital tract disorders or abnormalities that may require surgical interventions.

Clinical services offered include conditions such as:

  • Congenital Malformations (e.g. Spina Bifida, Bladder Exstrophy, Hypospadias, Undescended Testicles, Hydronephrosis, Vesicoureteral Reflux)
  • Renal Trauma
  • Tumors of the Urogenital System

Subspecialty clinics include: referrals must come from urology surgeon.

Assessment and treatments in the subspecialty clinics are independently conducted by a Registered Nurse or Urology Nurse Practitioner

  • Voiding Dysfunction Clinic for children with urinary urgency and frequency, daytime wetting, bedwetting and/or recurrent urinary tract infections
  • Urinary Biofeedback Program- this is the only clinic of its kind in Northern Alberta. Through the placement of EMG path electrodes and child friendly graphical interfaces, children are taught methods of relaxing and contracting their urinary sphincters. This is a very effective resource for treating children with severe incontinence and urinary retention.
  • Urodynamics- offered to children with neurogenic bladders or those who have problems with urination. Children are assessed to determine how well the bladder, sphincters, and urethra are able to store and release urine

Telephone

780-407-7808

Service Hours

Thursday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Children from birth to 17 years old.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Urology Surgery | 780-735-4521

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Urology Surgery

Offers urology or general surgery, including:

  • prostatectomies (taking out all or part of the prostate—may be done by robotic surgery)
  • nephrectomise (taking out a kidney)
  • cystectomies (taking out all or part of the bladder)
  • bariatric surgery
  • colorectal cancer surgery
  • ostomies related to crohn's and colitis

Telephone

780-735-4521

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of surgical decision making with the surgical team.

Video Capsule Endoscopy | 780-735-4520

Service hours

Other information: Urgent services available outside of service hours if necessary, conatct GI physcian on call.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Video Capsule Endoscopy

This service provides endoscopy procedures for gastrointestinal concerns.

  • assessment of gastrointestinal (GI) diseases or disorders
  • patient education regarding capsule endoscopy

A capsule endoscopy camera sits inside a vitamin-size capsule you swallow. As the capsule travels through your digestive tract, the camera takes thousands of pictures that are transmitted to a recorder you wear on a belt around your waist. Capsule endoscopy helps doctors see inside your small intestine -- an area that isn't easily reached with more-traditional endoscopy procedure.

Telephone

780-735-4520

Service Hours

Monday: 7:15 am - 3:30 pm.
Tuesday: 7:15 am - 3:30 pm.
Wednesday: 7:15 am - 3:30 pm.
Thursday: 7:15 am - 3:30 pm.
Friday: 7:15 am - 3:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Triage provided by Specialist for eligibility

Wait times

Urgent - Within 2 weeks

Non - Urgent - Within 3 month

Volunteer Resources | 780-735-4430

Service hours

Office Hours are closed from 12pm until 1pm

Multiple Languages

Yes
View more information...

Volunteer Resources

Our volunteer roles share a commitment to improving the quality of the patient and family experience.

Volunteers are:

  • way-finders who help guide patients and families around our busy facilities,
  • friendly visitors who spend time with our socially isolated patients,
  • patient and family advisors who provide input and direction to AHS on numerous committees,
  • supporters of our volunteer retail operations - where the proceeds are returned to AHS to provide patient care and comfort.

For general information about volunteering with AHS please visit our website.

Telephone

780-735-4430

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.