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General Information

Infant and Preschool Assessment & Outreach Service at Glenrose Rehabilitation Hospital

Works with preschool children and their families if there is a tertiary developmental question and a query of Autism Spectrum Disorder that can't be diagnosed using available community resources.

Eligibility

Children ages 6 months to Grade 1 entry.

Children must have already had the available developmental assessments (e.g., SLP, OT, EIP, audiology) in the community and should have started intervention if appropriate, before referral to this program.

How to access this service

Healthcare providers should consult the Alberta Referral Directory for service referral information.

Accessibility

Wheel chair access available.
Designated surface and underground parking stalls. Ramps and wheelchair accessible washrooms.

Service hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Closed during STAT holidays.

Address

10230 111 Avenue
Edmonton Alberta
T5G 0B7

Telephone

780-735-7998

Fax

780-735-6293

Getting there

 Parking map

 

Other services

Wait Times

Yes

Multiple Languages

Yes
View more information...

Addiction and Mental Health - Child Psychiatry Outpatient Day Program

Includes assessment and treatment of children with complex neuro-psychiatric disorders.
Disorders include:

  • ADHD
  • Tortettes
  • Affective Disorders
  • Complex Neuro-Developmental Disorders

Telephone

780-342-2701, 780-735-7928 (Referral)

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Must be between 6 (or in Grade 1) and 12 years of age.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Clinics are held Monday afternoons 1:00-4:00 pm.

Regional Amputation Rehabilitation Clinics are held Tuesday afternoons 1:00-4:00 pm.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Adult Amputation Rehabilitation Clinic

This service may provide:

  • assessment of and recommendations for care of patients with an amputation
  • consultation pre-amputation to discuss potential outcome and field questions
  • high risk footwear assessment with measurement for a total contact insert as required
  • wound care as required
  • lower extremity assessment for compression
  • referrals to other health care providers. (Psychology, Social Work, Occupational Therapy, Physiotherapy).

Telephone

780-735-8221

Service Hours

Monday: 1:00 pm - 4:00 pm.
Tuesday: 1:00 pm - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Patients with an amputation who require assessment regarding their rehabilitation needs or who are having issues as identified by them or any healthcare provider.

Patients considering an amputation and have questions regarding the outcome of the surgery.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Adult Amputation Rehabilitation Program - Inpatient (4A) | 780-991-8302 (Intake & Discharge)

Wait Times

Yes

Multiple Languages

Yes
View more information...

Adult Amputation Rehabilitation Program - Inpatient (4A)

Provides rehabilitation services to adults who have had an amputation. The service addresses the physical, emotional, psychosocial, and spiritual needs of the person who has had an amputation.

Consultation is also offered to people who are thinking about having an elective amputation.

Telephone

780-991-8302 (Intake & Discharge)

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Closed on STAT holidays.

View more information...

Adult Autism Diagnostic Clinic

The primary goal of assessment is to identify adults with Autism Spectrum Disorder, help them to understand their condition, and to identify appropriate supports and intervention options. The clinic provides the following:

  • Assessment
  • Diagnosis
  • Education for the client and family, and
  • Information about community resources.

Telephone

780-735-6134

Service Hours

Monday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.

Adult Brain Injury Clinic | 780-735-8295

Service hours

Closed during STAT holidays.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Adult Brain Injury Clinic

This service offers assessment and treatment to meet the person’s rehabilitation needs.

The assessment looks at all the ways the person has been affected by the moderate to severe brain injury and creates a rehabilitation treatment plan. A severe brain injury is one that resulted in coma for more than 24 hours or had abnormal CT / MRI brain imaging.

Telephone

780-735-8295

Service Hours

Monday: 7:00 am - 3:15 pm.
Tuesday: 7:00 am - 3:15 pm.
Wednesday: 7:00 am - 3:15 pm.
Thursday: 7:00 am - 3:15 pm.
Friday: 7:00 am - 3:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

3 Months

Patients will not be seen before the 3-month post-injury mark.

Adult Brain Injury Rehabilitation Program - Inpatient | 780-991-0382 (Intake & Discharge)

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Adult Brain Injury Rehabilitation Program - Inpatient

The Adult Inpatient Brain Injury Rehabilitation Program (BIRP) provides an interdisciplinary rehabilitation service to adults with a primary diagnosis of brain injury due to trauma or disease. The program is committed to assisting brain injury patients in acquiring a basic functional level of ability and adapting and developing compensatory skills, thereby promoting integration into the community.

Telephone

780-991-0382 (Intake & Discharge)

Service language options

Languages other than English in which this service may be delivered.

Wait times

4 Weeks

Varies from 2 - 4 weeks.

Adult Burn Rehabilitation Program | 780-991-8302 (Intake & Discharge)

Service hours

Available 24 a day, 7 days a week.
View more information...

Adult Burn Rehabilitation Program

This program provides targeted inpatient rehabilitation to meet the varied needs of adults with serious burns to their total body surface.

Telephone

780-991-8302 (Intake & Discharge)

Service hours

Closed Fridays, weekends and STAT holidays.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Adult Convulsive Disorder Clinic

Provides treatment to adults with uncontrolled seizures due to epilepsy. Also offers teaching, support, and community resources for family and caregivers.

Services may include:

  • assessment of type of epilepsy and other medical and social needs
  • medical treatment plan with anti-epileptic medicine including investigational/compassionate medicine
  • education and counselling
  • education around pregnancy and epilepsy

Service can also refer people who may be candidates for surgery to the Comprehensive Epilepsy Program.

Telephone

780-735-7910

Service Hours

Monday: 7:00 am - 3:15 pm.
Tuesday: 7:00 am - 3:15 pm.
Wednesday: 7:00 am - 3:15 pm.
Thursday: 7:00 am - 3:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

4 Months

An estimated wait time will be provided at the time of appointment booking.

View more information...

Adult Feeding/Swallowing Service

The Adult Feeding Swallowing Service offers help to adults to:

  • be able to eat and drink safely
  • get the nutrition and fluids they need and
  • have a good eating experience with their families/caregivers

Telephone

780-735-6066

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Eligibility

Adults 18 years of age and older.

Adult Fetal Alcohol Spectrum Disorder Assessment Clinic | 780-735-6166 (Voice Mail messages will be returned as soon as possible)

Wait Times

Yes

Multiple Languages

Yes
View more information...

Adult Fetal Alcohol Spectrum Disorder Assessment Clinic

Provides assessment services for adults experiencing symptoms that may be the result of prenatal alcohol exposure. The assessment process may take longer than three months, and includes some or all of the following:

  • in-person psychological testing
  • interviews with family members or caregivers
  • examination of previous medical and educational records

On completion clients will receive the results along with information about their strengths and areas of difficulty. A management plan will be provided that includes links to services and supports.

Telephone

780-735-6166 (Voice Mail messages will be returned as soon as possible)

Service Hours

Monday: 8:15 am - 4:30 pm.
Tuesday: 8:15 am - 4:30 pm.
Wednesday: 8:15 am - 4:30 pm.
Thursday: 8:15 am - 4:30 pm.
Friday: 8:15 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Service targeted to adults who are experiencing symptoms that may be the result of prenatal exposure to alcohol. All clients require a representative to assist throughout the assessment process.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Adult Orthopedic/Musculoskeletal Program - Inpatient | 780-991-8302 (Intake & Discharge)

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes
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Adult Orthopedic/Musculoskeletal Program - Inpatient

This inpatient program allows clients to stay in the hospital during their rehabilitation. The length of stay is usually three to four weeks. Service includes educating the clients about their bone or joint problem and how it may affect their lifestyle. Work is done with patients to regain balance, strength, function and independence. Information and support services are available for clients, families, and healthcare providers.

Telephone

780-991-8302 (Intake & Discharge)

Eligibility

Patients 18 years of age and older presenting with:

  • Minor/major orthopedic injury, multi-traumas or major joint revision(s) with grafts/complications
  • Min. of 1 limb allowed to weight-bear (PWB or greater on this limb). OK: NWB or PWB on 3 limbs
  • Bilateral THA or TKA patients
  • Major orthopedic injury or significant orthopedic injury in the presence of complex co-morbidities
  • Able to participate in active rehab program, minimum one hour/day
  • Patients with mental health issues are included
  • Sitting tolerance sufficient to allow transportation in wheelchair to/from PT treatment area (approximately 15 minutes)
  • Spine injury without spinal cord compromise

Other Considerations:

  • Patients over 16 years of age, but under 18 years of age will be assessed for maturity level
  • Patients who are NWB on 2 limbs or more will be considered on a case-by-case basis

Wait times

Wait time varies.

Adult Spasticity Clinic | 780-735-8260

Service hours

Currently two clinic days per week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Adult Spasticity Clinic

Treats complex patients with spasticity, a muscle tightness that may result from a number of neurological conditions (e.g. stroke, spinal cord injury, brain injury, multiple sclerosis, cerebral palsy, etc.).

Treatments include:

  • oral medication
  • botulinum toxin injections
  • intrathecal baclofen

Telephone

780-735-8260

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Fees

Some treatments need third-party funding.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Adult Specialized Rehabilitation Outpatient Program

Services may include individual and/or group therapy by:

  • physical therapy, speech therapy, occupational therapy
  • recreation therapy, psychology, and social work (may be available if needed to support rehabilitation goal achievement).

Telephone

780-735-6100

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Adults, age 18 years of age and over, who:

  • Are experiencing a recent, significant change in function
  • Had an acute medical event or recent intervention (e.g. surgery) which would be amenable to short-term, intensive therapy to optimize function
  • Have multiple rehabilitation and/or complex functional needs requiring a highly focused skill set and/or specialized technology that is not available outside of the Glenrose Rehabilitation Hospital
  • Are working towards achieving tolerance, endurance and pain control to participate in high intensity therapy
  • Require no more than one-person assistance (if receiving therapy for mobility)
  • Are able to participate in-home exercises and maintain functional gains between therapy sessions
  • Are medically stable and are referred by a physician or nurse practitioner.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Adult Spina Bifida Clinic | 780-735-7999 Ext. 15375 (Referral Phone)

Service hours

The Adult Spina Bifida Clinic is held on the 1st Monday of the month in the afternoon.

Wait Times

Yes
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Adult Spina Bifida Clinic

The clinic assists with many of the complex medical and psychosocial needs of adults with spina bifida and provides education and information to patients, families and professionals as well as medical consultation to professionals.

Telephone

780-735-7999 Ext. 15375 (Referral Phone)

Service Hours

Monday: 12:00 pm - 4:15 pm.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Closed Friday, weekends and statutory holidays.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Adult Spinal Cord Injury / General Neurology Clinic (Outpatient)

Offers assessments and referrals to people with spinal cord injuries or neurological concerns. Information and support is offered to clients, their families, and the healthcare providers working with them.

Telephone

780-735-8889 (Clinic Coordinator)

Service Hours

Monday: 9:00 am - 3:00 pm.
Tuesday: 9:00 am - 3:00 pm.
Wednesday: 7:00 am - 3:00 pm.
Thursday: 7:00 am - 3:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Adult Spinal Cord Injury/General Neurology - Inpatient | 780-996-9280 (Intake & Discharge)

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Adult Spinal Cord Injury/General Neurology - Inpatient

The Adult Spinal Cord Injury and General Neurology (SCI/GN) Inpatient Rehabilitation Program provides assessment, treatment, education, and counseling for patients who have had a spinal cord injury or general neurological illness. Our goal is to help patients be as independent as possible.

Telephone

780-996-9280 (Intake & Discharge)

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Service is targeted to people 18 years of age and older with:

  • a spinal cord injury or problem, and/or
  • a neurological (brain, spinal cord nerve) problem

Clients must be medically stable, motivated, and able to tolerate 60 minutes of activity twice a day.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Adult Stroke Assessment Clinic - Outpatients

Health care providers at the Adult Stroke Outpatient Assessment Clinic will provide treatment, home exercise and community programs to meet the needs of clients who have experienced a new or recurring stroke within the last year.

Telephone

780-735-7936

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Service is targeted to adults who:

  • have had a stroke in the last year
  • have stable health
  • living in the community (not long-term care)
  • are motivated and interested in therapy
  • are able to do physical activity
  • are alert and able to follow simple commands
  • can work and get along with others

Wait times

An estimated wait time will be provided at the time of appointment booking.

Adult Stroke Program - Inpatient | 780-735-8272 (Discharge), 780-735-8281 (Intake), 780-991-3190 (Discharge), 780-991-8923 (Intake)

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes
View more information...

Adult Stroke Program - Inpatient

The Adult Stroke Inpatient Program supports patients and families in adjusting to the changes caused by a stroke. The goal of the program is to help patients develop the highest level of independence possible. Along with our patients and their families, we work on communication skills, physical abilities, and social and emotional well-being. This inpatient program includes:

  • education about the causes of a stroke and what happens afterward
  • offering patients referrals to other services.

The goal of the program is for the client to return to their community and live independently. The average length of stay is between 2 to 5 weeks.

Telephone

780-735-8272 (Discharge), 780-735-8281 (Intake), 780-991-3190 (Discharge), 780-991-8923 (Intake)

Eligibility

Clients must be:

  • medically stable
  • able to tolerate 2 hours of physical activity twice a day
  • motivated to do the entire program
  • able to follow simple commands
  • able to focus and have good short-term memory
  • able to work on their own and not need one-to-one supervision

Clients must not be harmful to themselves or others.

A physiatrist will assess each patient to see if they are eligible for the program.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Adults With Pediatric Onset Disabilities Clinic | 780-735-8208 (Referral, Schedule, Clinical Enquiries)

Service hours

Monday - Friday, daytime hours:

Dr. Mario DiPersio (1 morning clinic/month 9:00 AM to 12:00 PM)

Dr. Matthew Prowse (1 morning clinic/month 9:00 AM to 12:00 PM)

Dr. Lindsay Hubenig

Wait Times

Yes

Multiple Languages

Yes
View more information...

Adults With Pediatric Onset Disabilities Clinic

This clinic provides rehabilitation to adults from central and northern Alberta with cerebral palsy and other pediatric-onset disabilities.

Telephone

780-735-8208 (Referral, Schedule, Clinical Enquiries)

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Adults with Cerebral Palsy.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Alberta Caregiver College is an educational and information resource offered online and virtually for informal caregivers (family / friends of people with disabilities). Hours of operation are not applicable.

Multiple Languages

Yes
View more information...

Alberta Caregiver College

Teaches caregivers how to meet the needs of a loved one with an injury, illness or disability. Caregivers can be parents, spouses, family members or friends. Caregivers learn about the physical, emotional and psychological impacts of the injury, illness, developmental delay or disability. The educational programs were developed by health professionals and physicians at the Glenrose Rehabilitation Hospital (GRH), other Alberta Health Services (AHS) sites, and community partners. The material is designed to provide optimum care, to provide information on various resources, and to build confidence and self reliance of caregivers. Caregivers are also provided with strategies and suggestions for developing strong networks in the community and with other caregivers.

Available programs:
The Neurodevelopmental Disabilities (NDD) Toolkit is now available! This online training toolkit is offered to assist parents and families caring for a child/youth with a neurodevelopmental disability such as autism, fetal alcohol spectrum disorder or cerebral palsy. Available modules include: basics in each of these disabilities; mental health supports for these children / youth; navigation across key transitions; and pathways to find support for families. This online training course is provided at no charge through self-registration at Alberta Caregiver College and certificates of completion are available for registered students. The NDD Toolkit includes resources and information from content experts as well as individuals with personal experience who tell their own story!

Powerful Tools for Family Caregivers is designed for non-paid caregivers of adults and children. The online course includes four core modules: The Caregiving Journey, Perspectives on Health and Disability Coping Strategies and Stress, Resources and Support.

The course also includes six optional modules that cover unique issues:

  • Dealing with Communication Challenges
  • Dealing with Emotional Issues
  • Dealing with Depression,
  • Dealing with Cognitive Difficulties
  • Intimacy and Sexuality
  • Physical Activity and Chronic Disability

This course is now open for registration.

Caregiving Learning Series

The ACC® Webcasting Learning Series helps caregivers to learn more about caregiving and will cover a broad range of topics that target both urban and rural audiences. The monthly 1 hour series was delivered by subject matter experts from the Glenrose for in-person attendance and broadcast on a monthly basis through web-casting technology and videoconferencing (Telehealth). The webcasts were recorded and are available on-line at the college.

Caregivers of Older Adults

This course provides family caregivers with additional skills for enriching the quality of life of the older adult. The course content has recently been enhanced and is being piloted and evaluated. More information on how to participate in the pilot is available from the college website.

Caregivers of Survivors of Brain Injury and Stroke (currently in revision)

This course examines common patterns that result from brain injury / stroke as well as suggests personal coping and responsive strategies for the caregiver and their loved one. This course is delivered in six in-person sessions, twice per year at the Glenrose Rehabilitation Hospital and is also accessible to other regions in Alberta by videoconferencing (Telehealth) and via webcasting in caregiver homes.

Service language options

Languages other than English in which this service may be delivered.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Audiology Services - Specialized

Specialized procedures include:

  • pediatric unsedated ABR (under 6 months old) - Glenrose and Stollery Hospital
  • pediatric sedated ABR (over 6 months of age) - Stollery Hospital
  • ENG / VNG (Electronystagmography / Videonystagmography) - Glenrose Hospital

NOTE: Does not offer hearing aid services. These services are accessed privately.

Telephone

780-735-7945

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Clients must:

  • have complex hearing needs that can’t be assessed and / or managed at an audiology service community hospital or health centre site.
  • have complex balance problems and be at least 7 years old to undergo the balance assessment, and be able to follow multi-step directions.

NOTE: Equipment weight restriction is 300 pounds.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Autism Research Centre | 780-735-8283

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Autism Research Centre

Provides opportunities to bridge research on Autism Spectrum Disorder into current practice and policy.

Telephone

780-735-8283

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Brain Computer Interface Program | 780-735-6070 (Referral Phone), 780-735-6333

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Brain Computer Interface Program

The Brain-Computer Interfaces (BCI) Program is a clinical and research program. It serves both children and adults. The program connects patients with BCI to achieve functional goals and enable participation. Patients use BCI to control:

  • Toys
  • Video games
  • Smart home devices
  • Power wheelchairs
  • Functional Electrical Stimulation (FES) units

Clinical services include:

  • Exploratory sessions
  • Assessment
  • Consultation
  • Training
  • Group sessions

Patients may be invited to take part in research.

Telephone

780-735-6070 (Referral Phone), 780-735-6333

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Eligibility

Service targeted to:

  • referrals accepted for individuals 5 years of age and older
  • diagnosis of cerebral palsy, spinal cord injury, spinal muscular atrophy, brain injury, stroke, Rett syndrome, multiple sclerosis, ALS, etc
  • patients who are able to follow simple verbal instructions in English and attend to simple tasks, and have challenges with access methods for assistive technology
  • patients with severe limitations in motor functions (equivalent to Manual Ability Classification System (MACS) level 4 / 5 or Gross Motor Function Classification System (GMFCS) level 4/5, with functional hearing

Multiple Languages

Yes
View more information...

Building Trades of Alberta Courage Centre

Some of the technology used includes:

  • a virtual reality pod with hardware that tracks motion,
  • a driving simulator to train clients to drive again,
  • a robotic-assisted gait trainer (Lokomat) to assist clients in learning to walk again, and
  • a classroom with computers and a SMART board to assist clients with improving their memory and decision-making skills.

Telephone

780-735-8290

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Clients who are registered at the Glenrose Rehabilitation Hospital.

Cafeteria Services | 780-735-4785

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Cafeteria Services

Cafeteria services offer food and beverages at Alberta Health Services facilities. Catering services and vending machines are available at some sites. Each cafeteria services site team is dedicated to creating great food, inspiring healthy eating, and providing outstanding customer service to support the health of Albertans.

**Please note hours of operation may vary from site to site.

Telephone

780-735-4785

Service Hours

Monday: 6:30 am - 2:30 pm.
Tuesday: 6:30 am - 2:30 pm.
Wednesday: 6:30 am - 2:30 pm.
Thursday: 6:30 am - 2:30 pm.
Friday: 6:30 am - 2:30 pm.

Fees

Food is available for purchase.

Multiple Languages

Yes
View more information...

Cardiac Rehabilitation Program

People in the program include those who:

  • had a heart attack
  • had CABG (coronary artery bypass surgery)
  • had PTCA (percutaneous transluminal coronary angioplasty)
  • had heart valve surgery
  • have angina (stable)
  • have heart failure

Services offered are:

  • education to reduce risk factors
  • supervised exercises
  • home exercise programs
  • nutrition
  • social and psychological support (client and family)

Telephone

780-735-8206

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Central and Northern Alberta Adult Peripheral Nerve Clinic | 780-735-7999 Ext. 15722 (Coordinator), 780-735-8811

Wait Times

Yes

Multiple Languages

Yes
View more information...

Central and Northern Alberta Adult Peripheral Nerve Clinic

Sees people with nerve injuries that may need surgery, including:

  • shoulder (brachial plexus) injuries
  • upper and lower extremity injuries
  • and other peripheral nerve injuries that may need surgery

Patients are seen by a physiatrist to have electromyography (EMG) studies on the nerves that have been injured. After that, an appointment is made to see a plastic surgeon, neurosurgeon or orthopaedic surgeon. They will also have access to rehabilitation services at the Glenrose Rehabilitation Hospital.

Telephone

780-735-7999 Ext. 15722 (Coordinator), 780-735-8811

Service Hours

Monday: 8:45 am - 5:00 pm.
Tuesday: 8:45 am - 5:00 pm.
Wednesday: 8:45 am - 5:00 pm.
Thursday: 8:45 am - 5:00 pm.
Friday: 8:45 am - 5:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Fees

No fees for EMG or doctor's services but there may be a cost if devices like splints or braces are needed.

Children's Limb Difference Clinic | 780-735-7999, Ext. 15551, 780-735-8276 (referrals)

Service hours

Clinic is held on the third Tuesday of the month at 12:00 noon - 4:30 PM 

Multiple Languages

Yes
View more information...

Children's Limb Difference Clinic

Provides care to children with congenital or acquired amputations to improve mobility and independence, which includes:

  • assessment by a healthcare team
  • planning to manage your child’s rehabilitation
  • treatment options
  • emotional support
  • teaching as needed
  • referrals to other healthcare providers and community agencies (if needed)

Telephone

780-735-7999, Ext. 15551, 780-735-8276 (referrals)

Service Hours

Tuesday: 12:00 pm - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

For children 17 years of age and younger who are missing part of one or more limbs (congenital or acquired).

Cochlear Implant Service | 780-735-7945

Wait Times

Yes

Multiple Languages

Yes
View more information...

Cochlear Implant Service

Service provides in-depth assessment to see if the person is a candidate for a cochlear implant. The service also provides device programming, support, and monitoring.

Telephone

780-735-7945

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Interpreter services are available upon request.

Eligibility

Clients with:

  • severe to profound hearing loss in BOTH ears
  • get minimal or no benefit from conventional hearing aids
  • are medically suitable to receive an implant.

Caregiver must come with children to appointment.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

As a specialized clinic, this clinic only occurs on the first 2 Thursdays of the month.  Rarely an appointment can be arranged on a Monday, Friday or the other Thursdays.

Multiple Languages

Yes
View more information...

Complex Pediatric Therapies Developmental Assessment Clinic

These assessment clinics are part of the inter-provincial Complex Pediatric Therapies Follow-up Program that provide developmental, functional, language, and cognitive assessment after life-saving, complex surgeries, and heart-lung life support, to assess the child's abilities and offer assistance if needed. Services are offered to help young children reach early developmental milestones and help preschool children with school placement and learning. Assessments are offered six months after initial treatment or surgery, between 18 to 24 months of age, and at four-to five years of age.

How long it takes to do an assessment depends on:

  • The site
  • The child’s age
  • The number of healthcare providers involved

Telephone

780-735-7925

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Children who have had:

  • Complex cardiac surgery at 6 weeks of age or less
  • Cardiac isomerism
  • Solid organ transplant (e.g. heart, kidney) under age 6 years of age
  • Extra-corporeal life support (ECMO) under 7 years of age for Northern Alberta residents, under 6 years of age assessed in Southern Alberta
  • Ventricular Assist Device (VADs) to give heart support under age 6 years
  • Cardiopulmonary Resuscitation (CPR) not needing ECMO under 6 years of age

Continence Clinic | 780-735-8880, 780-735-8881

Wait Times

Yes

Multiple Languages

Yes
View more information...

Continence Clinic

This clinic offers assessment and treatment for adults and older adults with bowel or bladder concerns, including:

  • urinary urgency
  • urinary incontinence
  • nocturia
  • incontinence on exertion
  • constipation
  • accidental loss of stool
  • recurrent urinary tract infection
  • prolapse
  • urogenital atrophy

Treatments may include:

  • pelvic floor exercises
  • bladder retraining
  • fluid adjustment
  • use of catheters
  • continence products
  • medications
  • referrals for surgery

Telephone

780-735-8880, 780-735-8881

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

The clinic is open to all adults (18+ years) residing within the Province of Alberta who may have bowel or bladder issues.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Fees

There may be a cost for some services. Please contact the service for more information.</p

Service hours

Closed weekends and statutory holidays.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Dental Clinic (Oral Health Services)

This service provides oral health to adults and older adults who have complex medical needs and disabilities, including:

  • cleaning
  • x-rays
  • fillings
  • extractions
  • crowns
  • bridges
  • dentures

The clinic is wheelchair and stretcher accessible and is equipped with overhead lifts for client transfers and large exam rooms to enable family participation.

The Dental Clinic has a relationship with the University of Alberta Faculty of Medicine and Denistry and has student placements for both dentists and hygienists. The clinic has an overhead lift for client assistance.

Telephone

780-735-8810

Service Hours

Monday: 9:00 am - 4:00 pm.
Tuesday: 9:00 am - 4:00 pm.
Wednesday: 9:00 am - 4:00 pm.
Thursday: 9:00 am - 4:00 pm.
Friday: 9:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Services provided to:

  • adults with physical disabilities
  • frail elderly
  • adults with complex medical needs
  • long term care facilities.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Fees

Normal dental fees apply.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Driver Evaluation and Training Service

The Driver Evaluation & Training Service provides:

  • Comprehensive driver evaluation to assess the capacity and ability for safe driving in clients with complex medical and / or functional conditions who cannot be safely assessed by typical driver evaluation services.
  • Recommendations and on-road training with the use of adaptive techniques or equipment if / when appropriate i.e. adapted or custom-modified car, or wheelchair-accessible van.
  • Referrals to specialized rehabilitation services to practice core skills that are required for safe driving.

Additional education for use of vehicle modifications and assistance in choosing adaptations for vehicles.

Telephone

780-735-7938

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Client must have an authorization letter from the Alberta Transportation Driver Fitness and Monitoring Medical Reviewing Officer.

Must be 16 years of age and older (with valid Learner's permit)

Wait times

An estimated wait time will be provided at the time of appointment booking.

Fees

Contact the service for more information.

Service hours

Available by appointment only.

Multiple Languages

Yes
View more information...

Early Hearing Detection and Intervention (EHDI) Program - Community Screening

Your baby will be referred to Community Hearing Screening if:

  • your baby is discharged from hospital or birth centre before hearing screening can take place
  • your baby is born at a hospital or birth centre that does not offer hearing screening
  • your baby is not born in a hospital or birth centre

A community screening site will call and offer a hearing screening appointment for your baby soon after their birth.

The results of your baby's hearing screening and any follow up needed will be shared with you.

Hearing screening is the best way to find out if your baby has hearing loss.

Hearing screening is quick, safe, and will not hurt your baby. Your baby's hearing is important for many areas of child and brain development. Hearing loss can delay your child's speech, learning and social skills.

For more information, visit our website.

Telephone

780-735-7999 (Switchboard)

Service Hours

Monday: 9:00 am - 5:00 pm.
Tuesday: 9:00 am - 5:00 pm.
Wednesday: 9:00 am - 5:00 pm.
Thursday: 9:00 am - 5:00 pm.
Friday: 9:00 am - 5:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

All babies born or living in Alberta are offered screening for permanent hearing loss within 90 days of birth. It's best to have your baby's hearing screened before they are 1 month old. Newborn hearing screening is free. Additional eligibility requirements are based on your baby's age and health status. If your baby is born with bilateral aural atresia or presents with meningitis, they will be referred to Audiology Services for a diagnostic ABR assessment.

Service hours

Available by appointment only.

Multiple Languages

Yes
View more information...

Early Hearing Detection and Intervention (EHDI) Program - Diagnostic Assessment

This test is called a diagnostic ABR assessment and is used to rule out or confirm hearing loss.

With your consent, the health care provider who completed your baby' s hearing screening test will refer your baby for a diagnostic ABR assessment. Diagnostic ABR assessments are available across the province at select sites in larger city centers. The nearest AHS Audiology Service site will call you to make an appointment when they receive the referral.

The results of your baby's diagnostic ABR assessment and any follow up needed will be shared with you.

A diagnostic ABR assessment is safe and will not hurt your baby. Your baby's hearing is important for many areas of child and brain development. Hearing loss can delay your child's speech, learning and social skills.

A diagnostic ABR assessment is recommended when a baby is at least 4 weeks of age.

For more information, visit our website.

Telephone

780-735-7999 (Switchboard)

Service Hours

Monday: 9:00 am - 5:00 pm.
Tuesday: 9:00 am - 5:00 pm.
Wednesday: 9:00 am - 5:00 pm.
Thursday: 9:00 am - 5:00 pm.
Friday: 9:00 am - 5:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

All babies born or living in Alberta are offered screening for permanent hearing loss within 90 days of birth. It's best to have your baby's hearing screened before they are 1 month old. Newborn hearing screening is free. Additional eligibility requirements are based on your baby's age and health status. If your baby is born with bilateral aural atresia or presents with meningitis, they will be referred to Audiology Services for a diagnostic ABR assessment.

Electromyography Lab | 780-735-8210

Wait Times

Yes

Multiple Languages

Yes
View more information...

Electromyography Lab

Assesses and diagnoses neuromuscular disorders including:

  • muscles
  • nerves
  • neuromuscular junction (where nerves meet muscles)
  • spinal cord

Telephone

780-735-8210

Service Hours

Monday: 7:30 am - 4:00 pm.
Tuesday: 7:30 am - 4:00 pm.
Wednesday: 7:30 am - 4:00 pm.
Thursday: 7:30 am - 4:00 pm.
Friday: 7:30 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Fluoroscopy | 780-735-7920

Service hours

Closed Mondays

Wait Times

Yes

Multiple Languages

Yes
View more information...

Fluoroscopy

Fluoroscopy is a real time x-ray like a video, which is used by physicians and staff to assist imaging throughout the body during exams.

Telephone

780-735-7920

Service Hours

Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 12:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Service available, but must be arranged ahead of time

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

No outpatient services. Patients must be referred by physicians practicing within the Hospital.

Wait Times

Yes

Multiple Languages

Yes
View more information...

General Radiography (X-Ray)

General Radiography uses x-rays to produce images of the structures inside the body, particularly bones. X-ray beams can pass through the body, but they are absorbed in different amounts depending on the density of the material they pass through.

Telephone

780-735-7920

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Geriatric Cognitive Behavior Unit-Inpatient Rehabilitation (4D)

This inpatient program offers assessment and treatment for the medically complex elderly with cognitive impairment (problems with thinking, problems with behaviour and mental symptoms relating to dementia) and disruptive behaviors or symptoms that are responsive to pharmacologic, environmental or behavioiural treatment.

The goal of this program is to help a person maintain or regain the ability to do their everyday activities through interdisciplinary assessment and treatment plans. Clients are usually in the program a minimum of 35 - 40 days. This program is closely linked with other Glenrose Geriatric Rehabilitation and Psychiatry programs.

Telephone

780-735-8820

Service language options

Languages other than English in which this service may be delivered.

Wait times

2 Weeks

Between 1 to 2 weeks.

Service hours

Call for clinic confirmation

One Thursday per month 8:00 AM - 12:00 PM

Wait Times

Yes

Multiple Languages

Yes
View more information...

Geriatric Cognitive Neurology Clinic

The clinic assesses older adults in particular, although patients with a clear cognitive decline beginning in adulthood would also be considered as candidates. Services offered may include consultation, assessment and possible follow up to patients with suspected mild cognitive impairment or dementia.

Telephone

780-248-1774

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

  • Referral must be reviewed and accepted by neurologist.
  • Patients must be 50 years of age or older.
  • Clients present with physical, cognitive and behavior problems that reduce independence and require further diagnostic and functional assessment.
  • Acute changes that have led to decreased level of functioning in the past 2-3 months (cognitive decline).
  • Must be from Central or Northern Alberta.
  • There is a treatment complexity requiring specialized geriatric neurological assessment.
  • Physical and cognitive problems of recent onset or with deterioration which reduce independence and require further diagnostic, functional, specialized geriatric neurology assessment.
  • Patients with a clear cognitive decline beginning in adulthood.
  • Caregiver/spouse must be willing to participate.

Wait times

Approximately 3 months

Geriatric Neuropsychology | 780-735-8830 (or Psychology Main Line), 780-735-8841

Wait Times

Yes
View more information...

Geriatric Neuropsychology

Older adults are assessed for problems with memory and thinking, such as mild cognitive impairment and dementia. Treatment and education includes dementia information sessions for family members and caregivers, and group treatment for mild cognitive impairment.

Telephone

780-735-8830 (or Psychology Main Line), 780-735-8841

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Geriatric Outpatient - Medicine | 780-401-2665 (BOOK) (Central Access)

Wait Times

Yes

Multiple Languages

Yes
View more information...

Geriatric Outpatient - Medicine

This outpatient service provides in-depth assessment, diagnosis, and treatment recommendations to adults over 65.

Telephone

780-401-2665 (BOOK) (Central Access)

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Service is targeted to:

  • adults over 65 with complex medical problems
  • frail older adults who need a full assessment and consultation with community health professionals (full assessment is not offered at the Northeast Community Health Centre)

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Closed during STAT holidays.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Geriatric Psychiatry Clinic

Offers services for older adults with mental health concerns including:

  • assessment
  • creating and carrying out treatment plans
  • providing ongoing support and follow up for patients and their families

Telephone

780-735-8880

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

For people 65 years and older with a psychiatric illness.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Geriatrics - Inpatient Rehabilitation | 780-735-6150 (Discharge), 780-735-6240 (Intake & Discharge), 780-735-8820 (Intake), 780-991-1394 (Discharge), 780-991-2666 (Intake), 780-991-8296 (Discharge)

Wait Times

Yes
View more information...

Geriatrics - Inpatient Rehabilitation

This service provides:

  • rehabilitation therapy
  • medicine management
  • nursing care
  • social work services

Telephone

780-735-6150 (Discharge), 780-735-6240 (Intake & Discharge), 780-735-8820 (Intake), 780-991-1394 (Discharge), 780-991-2666 (Intake), 780-991-8296 (Discharge)

Service Hours

Monday: 7:30 am - 3:30 pm.
Tuesday: 7:30 am - 3:30 pm.
Wednesday: 7:30 am - 3:30 pm.
Thursday: 7:30 am - 3:30 pm.
Friday: 7:30 am - 3:30 pm.

Eligibility

The service is targeted to older adults who have experienced acute physical, cognitive and social decline in the past two to three months.

Clients need to be:

  • able and motivated to take part in active rehabilitation (e.g. be physically able to do the activities)
  • medically stable and want to return to their community

Wait times

Wait time varies, depending on demand for service.

Geriatrics - Inpatient Rehabilitation (Psychiatry) | 780-735-6240 (Intake & Discharge), 780-735-8820 (Intake), 780-991-0685 (Intake & Discharge), 780-991-2666 (Intake)

Service hours

Available 24 a day, 7 days a week.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Geriatrics - Inpatient Rehabilitation (Psychiatry)

Assesses and treats older adults with serious mental health concerns. Services include assessing and treating symptoms and rehabilitation to help people keep or get back the ability to live the lifestyle they want. People are usually in this inpatient program for 30 days.

Telephone

780-735-6240 (Intake & Discharge), 780-735-8820 (Intake), 780-991-0685 (Intake & Discharge), 780-991-2666 (Intake)

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

By professional.

Eligibility

Adults 65 years of age and older, with a serious mental health concern.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Multiple Languages

Yes
View more information...

Health Information - Access and Disclosure

In accordance with Alberta's Health Information Act, this is a service which enables the release of individually identifiable health information with or without the consent of an individual.

For health information, please contact the hospital or health care centre where you received treatment.

For detailed instructions, frequently asked questions and forms, please visit Access & Disclosure | Alberta Health Services.

Telephone

780-735-6006

Service Hours

Monday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Fees

A basic fee of $25.00 is applied to all requests which includes up to 20 pages depending on record format i.e. paper, electronic or microfilm record. Each additional page costs from .25 to .50 cents per page. Additional costs may apply. Fees are applied in accordance with the Health Information Act.



Fee Reductions

If you are unable to pay the fee, please submit evidence of financial hardship.

Service hours

Available 24 a day, 7 days a week.
View more information...

Health Information / Records Management

Completes patient charts, collects data, data entry and coding, collects patient information, dictates notes, and transcribes inpatient and outpatient charts.

Telephone

780-735-4222

Fees

There is a fee for copies of health records.

Hospitals | 780-735-7999, 780-735-8205 (patient location)

Multiple Languages

Yes
View more information...

Hospitals

To access contact information and a list of services offered, select a hospital.

Search through a complete list of progams and services, or hospital and facility information with the following:

Find Healthcare:

Telephone

780-735-7999, 780-735-8205 (patient location)

Service language options

Languages other than English in which this service may be delivered.

Wait Times

Yes

Multiple Languages

Yes
View more information...

I CAN Centre for Assistive Technology Service, Adults

Technology might include:

  • specialized equipment
  • computer software and applications
  • other tools, such as word / picture boards
  • strategies that are used by both clients and the people around them

Services include assessment, consultation, training, and follow-up relating to:

  • communication technology to help people interact with others, if they have problems with face-to-face communication
  • technology and software to help people use computers , when they can't use a standard mouse and keyboard
  • equipment and software to help people read, if they have problems reading text on their own
  • software and devices that help people write, when they have trouble with printing / handwriting Equipment to help people control their environment, like phones or lights
  • special power mobility equipment so that people can control their wheelchairs on their own, when they can’t use a standard joystick

Telephone

780-735-6070

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Clients must work with the community service providers first to see if any other strategies or tools can meet their needs. If more specialized equipment is needed, the client can be referred to the service.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Fees

There may be a cost for equipment. The service can provide clients with forms to apply for help to pay for the costs. Alberta Aids to Daily Living (AADL) only helps pay for Speech Generating Communication Devices (SGCDs) and power wheelchairs.

Wait Times

Yes

Multiple Languages

Yes
View more information...

I CAN Centre for Assistive Technology Service, Pediatrics

Technology might include:

  • specialized equipment
  • computer software and applications
  • other tools, such as word/picture boards
  • strategies that are used by both clients and the people around them

Services include assessment, consultation, training, and follow-up relating to:

  • communication technology to help people interact with others, if they have problems with face-to-face communication
  • technology and software to help people use computers , when they can't use a standard mouse and keyboard
  • equipment and software to help people read, if they have problems with reading text on their own
  • software and devices that help people write, when they have trouble with printing / handwriting equipment to help people control their environment, like phones or lights
  • special power mobility equipment so that people can control their wheelchairs on their own, when they can’t use a standard joystick

Telephone

780-735-6070

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Clients must work with the community service providers first to see if any other strategies or tools can meet their needs. If more specialized equipment is needed, the client can be referred to the service.

For school-age children, school-based services should be accessed before being referred to the I CAN Centre. Talk to your school administrator about accessing the Regional Collaboration Service Delivery (RCSD) team.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Fees

There may be a cost for equipment. The service can provide clients with forms to apply for help to pay for the costs. Alberta Aids to Daily Living (AADL) only helps pay for Speech Generating Communication Devices (SGCDs) and power wheelchairs.

Indigenous Hospital Support Services | 780-735-7999 Ext. 5779

Multiple Languages

Yes
View more information...

Indigenous Hospital Support Services

This program provides:

  • case management
  • patient advocacy
  • cultural teaching
  • patient/client language interpretation
  • health literacy support
  • logistical support for discharge planning, counseling, and traditional Indigenous healing services for Indigenous peoples

This service is available on-site in hospitals and public health centres. Upon request, staff can be present at hospital rounds, medical appointments and case conferences.

Aboriginal Cultural Helpers also gather traditional medicines, educate about ceremonial protocol, and are available to healthcare staff for consultation on a diverse range of Indigenous patient issues.

Patients and clients may also be asked about their healthcare experience to help ensure they receive the best possible healthcare.

Telephone

780-735-7999 Ext. 5779

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

First Nations (Status and Non-Status), Métis, and Inuit peoples and their families.

Service hours

Closed during STAT holidays.

Multiple Languages

Yes
View more information...

Infant and Preschool Assessment & Outreach Service

The 1- to 2-day assessment will:

  • help families / caregivers understand and learn more about the child's developmental disability/disabilities
  • direct the family / caregiver to appropriate community resources.

The family is provided with a brief summary of the findings, diagnosis, and recommendations on the day of assessment; a detailed report is mailed to the family and referring physician after the assessment.

IPAS (Infant and Preschool Assessment Service) does not do assessments when the purpose is only to access treatment funding, determine school or adoption placements, or monitor progress.

Virtual assessment options are available.Please note: Fort McMurray Outreach assessments are virtual only.

Telephone

780-735-7998

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Children ages 6 months to Grade 1 entry.

Children must have already had the available developmental assessments (e.g., SLP, OT, EIP, audiology) in the community and should have started intervention if appropriate, before referral to this program.

Infant Toddler Clinic | 780-735-7998

Wait Times

Yes

Multiple Languages

Yes
View more information...

Infant Toddler Clinic

Infant Toddler Clinic offers:

  • Comprehensive medical and developmental assessment
  • Information for families on management strategies and diagnostics
  • Support to families; re accessing resources and supports within the community
  • Involvement of GRH rehabilitation services when required.

Telephone

780-735-7998

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Children under 3 years of age

Wait times

Waitlist varies

Wait Times

Yes

Multiple Languages

Yes
View more information...

Language Speech and Hearing Intervention

Offers service to help children with permanent hearing loss in both ears learn speaking and listening skills. Works together with families, community agencies, and health service providers to support clients and families to reach their goals and use technology in their day-to-day lives.

Telephone

780-735-7971

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Intervention provided in spoken English; interpreters arranged as necessary.

Eligibility

Eligibility includes:

  • children with diagnosed hearing loss, using hearing aids or cochlear implants
  • birth through kindergarten
  • services available for school-aged children following cochlear implantation

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Alberta Caregiver College is an online resource, and hours of operation are not applicable.

Multiple Languages

Yes
View more information...

Learning and Development Centre

The Glenrose Rehabilitation Hospital Learning and Development Centre (GRH LDC) offers a full range of conference management services on a fee-for-service basis that can be customized to ensure the success of your conference or workshop. Our fees are based on the level of support you require and the services you request. Our staff will work closely with you and your committee to meet your specific requirements and to ensure that all the details are professionally planned and accurately executed.

Telephone

780-735-8283

Service language options

Languages other than English in which this service may be delivered.

Fees

Call for fees information.

Lost and Found | 780-735-8899 (Security)

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Lost and Found

Please call the Security Office to see if your item has been found.

Telephone

780-735-8899 (Security)

Motion Service | 780-735-8231

Service hours

Closed during Statutory holidays.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Motion Service

The Motion Analysis Service uses technologies like motion capture, high-speed video, and foot pressure measurement to give clinicians in the multidisciplinary team a better understanding of how clients are walking. This type of analysis is also referred to as clinical gait analysis. The motion lab is always looking for new assessment technology that can be of benefit to patients. Patients seen in the Motion Lab usually present with one of the folllowing:

  • cerebral palsy
  • stroke
  • brain injury
  • limb amputation
  • spinal cord injury
  • orthopedic surgery
  • any neurological or muscular problem that has led to a difficult-to-assess gait pattern

Telephone

780-735-8231

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

  • Provides service to adults and children, but has expertise with all age groups.
  • Clients seen in the Motion Lab usually present with one of the following: cerebral palsy, stroke, brain injury, amputation, spinal cord injury, orthopaedic or any neurological or muscular problem that has led to a difficult to assess gait pattern.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Closed Statutory holidays.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Neurodevelopmental and Autism Consultation Service

NDACS works in collaboration with community partners to provide equitable, timely, high quality, tertiary-level clinical service to care for patients with Autism Spectrum Disorder and / or other neurodevelopmental disorders with severe complex needs.

This service provides expert consultation to support the care of children and youth up to the age of 17 years who have a diagnosis of Autism Spectrum Disorder or other neurodevelopmental disorder with complex learning and/or emotional/behavioral challenges.

Patient / family-focused activities include medical evaluation to consider differential diagnosis of presenting challenges and to develop treatment recommendations including psychopharmacological management and initial follow-up as needed while prioritizing transfer of care back to the referring physician.

Patient and family-focused services include:

  • consultation with physicians with expertise in ASD and other neurodevelopmental disorders.
  • consultation with nursing and social work as appropriate.
  • referrals to Specialized Rehabilitation Outpatient services (SROP) for Registered Dietician, Psychology, Physical Therapy or Occupational Therapy when criteria is met.
  • family-focused group-based information sessions.

Telephone

780-735-6134

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Children and youth up to 17 years of age with a confirmed diagnosis of Autism Spectrum Disorder (ASD) and / or other neurodevelopmental disorders with complex needs who:

  • present with unresolved severe complex tertiary medical, learning and / or emotional/behavioral needs) and who require medical care and / or consultation with allied health professionals in collaboration with community service providers.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Clinics run on Mondays, Thursday, and Fridays. Your appointment start time will be sometime between 9:00 a.m. and 12:30 p.m.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Northern Neonatal Follow-Up Clinic

Provides care to babies from a neonatal intensive care unit, which includes;

  • early diagnosis and management of developmental problems that can cause disabilities
  • referrals to community services if needed
  • a first appointment (normally at 6 months-adjusted age)
  • other appointments as needed
  • follow-up is offered until your child is toddler or preschool age. If your child needs further neurodevelopmental follow-up, he or she may be referred to the Glenrose Rehabilitation Hospital or a community program

Telephone

780-735-7925

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

  • All infants less than 29 weeks gestation.
  • All infants with moderate or severe hypoxic ischemic encephalopathy.
  • All infants treated with therapeutic hypothermia.
  • All infants with a Congenital Diaphragmatic Hernia (CDH).
  • Any infant with an acquired brain imaging abnormality diagnosed in the neonatal period and admitted to NICU for care.
  • Neonatal meningitis/encephalitis.
  • Direct physician referrals on a case-by-case basis will be considered.

Wait times

An estimated wait time will be provided at the time of referral acceptance.

Orthotics Clinic | 780-735-7905

Service hours

Service open on Tuesday mornings.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Orthotics Clinic

The Orthotics Clinic provide outpatient assessment by a physiatrist (rehabilitation specialist) for determination of an appropriate upper or lower limb orthosis (brace) for adults 18 years and older to address issues including:

  • weakness
  • spasticity
  • pain
  • instability
  • deformity
  • requirement for weight offloading

Telephone

780-735-7905

Service Hours

Tuesday: 8:00 am - 12:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Connect Care Referral form to be completed and faxed to attention:

Orthotics Clinic @780-735-6018.

Eligibility

Service targets to:

  • adults 18 years or older

Wait times

An estimated wait time will be provided at the time of appointment booking.

Orthotics Service | 780-735-7940

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Orthotics Service

All orthoses are custom-designed and fit to meet the functional needs and / or goals of the client.

Telephone

780-735-7940

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Physician prescription required for each device.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Fees

Devices are third party funded, cost-shared or self-pay.

Patient and Family Resource Centre | 780-735-7999 extension 15578

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Patient and Family Resource Centre

The Family Centered Care Coordinator is available to support families before, during and after their Glenrose experience by:

  • preparing parents for their child’s assessment
  • building parent and caregiver capacity
  • hosting parent and caregiver information sessions
  • connecting parents and caregivers to community programs
  • providing opportunity for family to family connection
  • connecting patient advisors with hospital staff to support hospital initiatives and promote collaborative decision-making and inclusive care of patients and their families

Telephone

780-735-7999 extension 15578

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Multiple Languages

Yes
View more information...

Patient Email Well Wishes

As part of our support for patient care and comfort, friends and family of inpatients at hospital and health care facilities can send well wishes via email. Sites participating in the program will receive the message, will ensure that the message is only "well-wish" (any other type of communication will be deleted) and will arrange for delivery within 3 business days. A couple of important reminders - the electronic delivery system is not a secure connection, so please don't add any confidential information to your message. Plus the "well-wish" system does not allow for replies or confirm receipt / delivery confirmation.

Service language options

Languages other than English in which this service may be delivered.

Patient Food Services | 780-735-4041

Service hours

General hours of meal service:

Breakfast: 7:30 AM - 9:00 AM

Lunch: 11:30 AM - 1:00 AM

Supper: 4:30 PM - 6:00 PM

View more information...

Patient Food Services

Patient Food Services overarching objectives are to:

  • Offer quality food and food choice, to support Patient Centered Care
  • Work with the whole care team to ensure that Meals Matter
  • Foster a positive meal experience that results in enjoyment of meals, as well as improved satisfaction and food intake that supports recovery
  • Provide menus that are based on “Canada’s Food Guide” and that are adaptable for therapeutic requirements
  • Offer appealing food that encourages eating for health
  • Provide meal service styles appropriate to the patient population (e.g. tray service, dining room service) and meal delivery systems that support safe high quality food served at appropriate temperatures to the correct patient / resident

PFS delivers more than 31,000 patient/resident meals each day within AHS facilities.

Telephone

780-735-4041

Service Hours

Sunday: 5:00 am - 6:45 pm.
Monday: 5:00 am - 6:45 pm.
Tuesday: 5:00 am - 6:45 pm.
Wednesday: 5:00 am - 6:45 pm.
Thursday: 5:00 am - 6:45 pm.
Friday: 5:00 am - 6:45 pm.
Saturday: 5:00 am - 6:45 pm.

Patient Information | 780-735-8205

Service hours

Patient information is provided by telephone after hours.

View more information...

Patient Information

Services offered:

  • responding to patient location inquires
  • providing direction on a patients whereabouts

Telephone

780-735-8205

Service Hours

Monday: 7:00 am - 8:00 pm.
Tuesday: 7:00 am - 8:00 pm.
Wednesday: 7:00 am - 8:00 pm.
Thursday: 7:00 am - 8:00 pm.
Friday: 7:00 am - 8:00 pm.

Service hours

Clinics are held 8:00 AM to12:00 PM (noon) on the 2nd and 4th Friday of the month.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Pediatric Brain Injury Rehabilitation Program

This clinic is designed to provide follow-up assessment and monitors the rehabilitation needs of children and adolescents with moderate (GCS 9 to 12) to severe (GCS 8 or less) acquired brain injuries from two years of age until their 18th birthday.

NOTE: Patients in a coma or vegetative state are not assessed through the Pediatric Brain Injury Rehabilitation Program.

Telephone

780-735-8276

Service Hours

Friday: 8:00 am - 12:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Service is targeted to:

  • Children and adolescents 2-17 years of age with moderate (GCS 9-12) to severe (GCS >8) acquired brain injuries.
  • Patients in a coma or vegetative state are not assessed through the Pediatric Brain Injury Rehabiliation Program.

Wait times

2 Months

An estimated wait time will be provided at the time of appointment booking.

Pediatric Daypatients | 780-735-7901

Wait Times

Yes

Multiple Languages

Yes
View more information...

Pediatric Daypatients

Children have their nursing, therapy, and schooling needs met during the day. They go home in the evening, which means that they spend less time in a hospital setting.

Telephone

780-735-7901

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Children ages 0 to 17 years.

Wait times

An estimated wait time will be provided at the time of appointment booking

View more information...

Pediatric Feeding / Swallowing Service

The service offers help to children to:

  • be able to eat and drink safely,
  • get the nutrition and fluids they need, and
  • have a good eating experience with their family/caregivers.

Telephone

780-735-6319

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Eligibility

Children under 18 years of age with complex feeding / swallowing problems due to underlying neurological, developmental or musculoskeletal conditions, congenital anomalies, injury / trauma (e.g. spinal, facial, neck, structural anomalies or unknown cause).

Children on tube feedings who do NOT meet the criteria for the Pediatric Home Nutrition Support Program.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Pediatric Fetal Alcohol Spectrum Disorder Clinical Services

The Pediatric FASD outpatient service provides assessment and diagnosis of children, 8-17 years of age, who have been exposed to alcohol before birth. The assessment takes 1.5 days. On the afternoon of the second day, results and recommendations are provided to the child’s caregivers, which includes a written summary.

The clinic provides:

  • links to community partners for support as needed,
  • information as needed to the community and families,
  • training for other healthcare providers about how to assess and diagnose fetal alcohol spectrum disorder (FASD), and / or
  • an opportunity for participation in research.

Telephone

780-735-8278

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

For children ages 8 to 17 years with:

  • confirmed maternal alcohol use during the pregnancy,
  • a suspected diagnosis of FASD,
  • behaviour, development, learning, or adapting problems, and
  • a completed psychoeducational assessment (for IQ and academics) that has been done within the past 24 months.

NOTE: A caregiver must come to the appointment.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Pediatric Movement Disorder Clinic | 780-735-7999 Ext. 15581

Service hours

Clinic is held on the 2nd Monday of the month in the afternoon.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Pediatric Movement Disorder Clinic

The Pediatric Movement Disorder Clinic:

  • provides assessment, treatment and recommendations for children with abnormal movements as the result of a known or suspected neurological disorder. Primary tic disorders excluded (will be redirected to general pediatrics or general pediatric neurology)

Telephone

780-735-7999 Ext. 15581

Service Hours

Monday: 1:00 pm - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

  • children 0-17 years of age who have abnormal movements as the result of a known or suspected neurological disorder
  • primary tic disorders excluded (will be redirected to general pediatrics or general pediatric neurology)

Accepting referrals only from:

  • neurologists and neurosurgeons
  • physiatrists
  • pediatrics / subspecialty pediatricians
  • geneticists

Wait times

An estimated wait time will be provided at the time of appointment booking.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Pediatric Neurogenetic Clinic

Care and support are provided to patients and their families while further genetic investigations occur. Services include:

  • assessment, genetic investigation, follow up and recommendations
  • teaching and information to the child and family.

Telephone

780-735-7909

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

This clinic only accepts referrals from Glenrose pediatric physicians via Connect Care: EDM GRH PED NEUROGENETIC

Eligibility

Children 0-17 years of age with queries about the genetic component of intellectual disability and developmental delay.

Wait times

6 Months

The estimated time to the appointment is between 3-6 months if all pertinent information is received. This could be longer if we need to wait for test results.

Pediatric Neuromuscular Disease Clinic | 780-735-8276, 780-735-8276 (Referrals)

Service hours

Clinics run during the:

  • 1st Wednesday of the month in the afternoon
  • 3rd Monday of the month - all day
  • 4th Monday of the month in the afternoon

Wait Times

Yes
View more information...

Pediatric Neuromuscular Disease Clinic

The clinic offers support for physical, social, educational and emotional difficulties that often accompany neuromuscular conditions.

Provides care and support for children with neuromuscular diseases (diseases that cause problems with muscles and nerves). Services could include:

  • Family support
  • Therapy and bracing
  • Ordering equipment
  • Teaching and information to the child, family, and schools.

Telephone

780-735-8276, 780-735-8276 (Referrals)

Service Hours

Monday: 8:00 am - 4:30 pm.
Wednesday: 12:00 pm - 4:30 pm.

Eligibility

For children 0 to 18 years with a neuromuscular disease

Wait times

An estimated wait time will be provided at the time of appointment booking.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Pediatric Orthopedic Treatment Clinic

For those children, the following services are provided:

  • Consultation on orthopedic surgery
  • Pre- and post-surgery planning, rehabilitation, and support
  • Education on managing orthopedic deformities

Telephone

780-735-6318

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

T

The Pediatric Orthopedic Treatment Clinic will see children:

  • up to 17 years of age.
  • followed by a Glenrose physician, clinic or program
  • with a complex musculoskeletal concern requiring consultation with an Orthopedic Surgeon

Wait times

An estimated wait time will be provided at the time of appointment booking.

Pediatric Otology Clinic | 780-735-7945

Service hours

Clinics are held monthly.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Pediatric Otology Clinic

The Pediatric Otology Clinic provides assessment and education by an ENT physician, related to newly diagnosed permanent childhood hearing loss or conditions of the middle ear.

Telephone

780-735-7945

Service Hours

Friday: 1:00 pm - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Pediatric patients 0-18 years of age who have been assessed by the Glenrose Audiology service and meet specific audiological criteria.

Wait times

Typically one-three months.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Pediatric Physical Medicine Clinic

The Pediatric Physical Medicine Clinic also provides education for the child, family, and community in the area of neuromotor disorders and management. An outreach visit may be considered by the PMC physician if appropriate.

Telephone

780-735-6318

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

For children up to 18 years of age.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Wait Times

Yes
View more information...

Pediatric Rehabilitation Inpatient Program

Provides inpatient rehabilitation to children 1-17 years of age who are recovering from orthopedic surgery, trauma, or burns.

Telephone

780-735-7901

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Eligibility

  • Candidates for admission must be medically stable with the functional capacity to participate in and improve from rehabilitation.
  • Candidates may need to be assessed by a pediatric rehabilitation medicine physician (specialist) to determine eligibility for admission.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Referral Needed

Yes

Wait Times

Yes
View more information...

Pediatric Rehabilitation Medicine Consultation Clinic

PRMcc is a physician-only service for children under 18 years of age who have complex concerns and diagnostic questions related to their motor abilities. The child's community physician or pediatrician will refer to PRMcc for a specialist evaluation and recommendations. The child will continue to be involved with their community physician or pediatrician for ongoing care. The Clinic does not provide assessment for autism or other learning behavioural concerns.

Telephone

780-735-7918

Service Hours

Monday: 9:00 am - 4:00 pm.
Tuesday: 9:00 am - 4:00 pm.
Wednesday: 9:00 am - 4:00 pm.
Thursday: 9:00 am - 4:00 pm.
Friday: 9:00 am - 4:00 pm.

Referral Needed

Professional referral

Eligibility

The child's community physician or pediatrician will refer to PRMcc for a specialist evaluation and recommendations.

Wait times

There is a wait time of approximately 6-9 months from receipt of referral, depending on the urgency of the referral question.

Pediatric Rheumatology Clinic | 780-248-5620 (Referrals)

Service hours

Please note clinics are held on the:

  • 1st, 4th and 5th Wednesdays of the month between 8:00 AM - 12:00 PM.
  • 3rd Wednesday of the month between 8:00 AM - 4:15 PM

Multiple Languages

Yes
View more information...

Pediatric Rheumatology Clinic

The Pediatric Rheumatology Clinic is a family-centred service that includes:

  • medical, physical, and occupational therapy assessments
  • the development of home-based exercise programs and/or referral to community therapists, as needed
  • psychosocial and emotional support for the child and the family, as needed, and
  • education to the child, family, school, and community.

Telephone

780-248-5620 (Referrals)

Service Hours

Wednesday: 8:00 am - 4:15 pm, 8:00 am - 12:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Children 0 to 17 years of age, with complex arthritis or other rheumatic diseases. Patients are assessed in the Stollery clinic first, and then follow-up may take place at the Glenrose Rehabilitation Hospital with a multidisciplinary team.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Pediatric Specialized Rehabilitation Outpatient Program

The Pediatric Specialized Rehabilitation Outpatient Program (SROP) healthcare team provides individualized, intensive, and goal-directed episodes of care in partnership with patients, families, and community providers. Individual or group interventions are offered with a focus on rehabilitation to support development, promote adaption, and optimize function and well-being of each individual and their caregiver / family.

Telephone

780-735-6276

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Internal referrals from a GRH clinic, program, or service are through the Connect Care internal referral process. Some external referrals may be considered. Please call for details.

Eligibility

SROP - Pediatrics serves children up to 18 years of age, who require tertiary level individual or group treatment.

Wait times

Planning for services begins upon receipt of referral.

Pediatric Spina Bifida Clinic | 780-735-7999 Ext. 15375

Service hours

This clinic is held on the 2nd and 4th Mondays of the month and the 4th Thursday of the month; all clinics are held between 8:00 am and 12:00 noon.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Pediatric Spina Bifida Clinic

The Clinic provides parents with information about their child's medical condition to assist in making informed decisions about their child's treatment.

Telephone

780-735-7999 Ext. 15375

Service Hours

Monday: 8:00 am - 12:00 pm.
Thursday: 8:00 am - 12:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Children aged 0 to 17 years with spina bifida.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Multiple Languages

Yes
View more information...

Pediatric to Adult Transition

Service inludes:

  • helping to navigate the pediatric to adult healthcare transition with supports, tools and resources
  • help addressing concerns of clients, families, and members of the healthcare team
  • information and education (e.g., making good decisions, caregiver stress, career or work options, child care options)
  • referrals to community resources and services (e.g., financial help, accommodation, transportation)

Telephone

780-735-8224

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Must be a Glenrose Rehabilitation Hospital patient

Pediatric Tone Management Service | 780-735-6289 (Clinical Inquiries), 780-735-8276 (Referral and Schedule Information)

Service hours

A registered nurse is available during regular work hours on Mondays, Tuesdays, Wednesdays, and Thursdays.

Wait Times

Yes
View more information...

Pediatric Tone Management Service

The Pediatric Tone Management Service provides care for children with spasticity or dystonia who exhibit changes in muscle tone (i.e. related to cerebral palsy, acquired brain injury, neurodevelopmental or neurodegenerative disorders). The team also works with children and their families to learn how spasticity (changes in muscle tone) affects their comfort, care, daily activities, and participation.


Treatment options include:

  • botulinum toxin type A injections
  • intrathecal baclofen therapy
  • selective dorsal rhizotomy
  • corrective casting, and/or
  • bracing

Telephone

780-735-6289 (Clinical Inquiries), 780-735-8276 (Referral and Schedule Information)

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.

Eligibility

This outpatient service is for children (up to 17 years of age) with spasticity, dystonia, or other forms of hypertonia who exhibit changes in muscle tone related to e.g. cerebral palsy, acquired brain injury, neurodevelopmental or neurodegenerative disorders.


NOTE: After a client's 17th birthday, a referral may be discussed with the Spasticity Program for Adults, and assessment will be through the most appropriate of these two programs.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Pediatric Upper Limb Clinic | 780-735-7999 Ext. 15722

Service hours

See below:

  • Clinics are held on the third Friday of the month between 8:00 AM - 12:00 noon
  • Outpatient treatment appointments are Monday to Friday from 8:30 AM - 4:00 PM as needed.
  • Clinic is closed on STAT holidays.

Multiple Languages

Yes
View more information...

Pediatric Upper Limb Clinic

The Pediatric Upper Limb Clinic offers rehabilitation and possible surgical treatment for children 0-17 years of age presenting with:

  • obstetrical and acquired brachial plexus injury and other peripheral nerve injuries,
  • cerebral palsy or acquired brain injury (surgical candidates only), or spinal cord involvement that may benefit from surgical intervention to the upper extremity,
  • congenital limb difference including amputations and deficiencies (surgical candidates only)

Telephone

780-735-7999 Ext. 15722

Service Hours

Friday: 8:00 am - 12:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Children 0-17 years of age presenting with:

  • obstetrical and acquired brachial plexus injury and other peripheral nerve injuries
  • cerebral palsy or acquired brain injury (surgical candidates only)
  • spinal cord involvement that may benefit from surgical intervention to the upper extremity
  • congenital limb difference including amputations and deficiencies (surgical candidates only)

Post Polio Clinic | 780-735-8210

Service hours

Clinic held on Thursday 9:00am to 4:00pm

Referrals can be made Monday to Friday 7:30am to 4:00pm

Wait Times

Yes

Multiple Languages

Yes
View more information...

Post Polio Clinic

Patients will see a physiatrist who advises on polio-management. The physiatrist may also do EMG (electromyography) studies.

Telephone

780-735-8210

Service Hours

Monday: 7:30 am - 4:00 pm.
Tuesday: 7:30 am - 4:00 pm.
Wednesday: 7:30 am - 4:00 pm.
Thursday: 7:30 am - 4:00 pm.
Friday: 7:30 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

9 Months

An estimated wait time will be provided at the time of appointment booking.

Posturography Service | 780-735-8231

Service hours

Closed during STAT holidays.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Posturography Service

Computerized Dynamic Posturography assessment quantifies sensory and motor functional impairments when additional information about postural stability is required to supplement clinical examination, vestibular and other laboratory testing.

Telephone

780-735-8231

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

  • Only accepted from Neuro-Otologists,Otolaryngologists, Neurologists, Glenrose physiatrists.
  • Adults with vestibular and neurologic disorders who require this test to supplement prior clinical examination and tests.
  • Patients must be able to cooperate with test procedures, be able to stand erect and unsupported for at least 10 minutes and not lose balance when standing on a fixed surface with eyes open.

Wait times

3 Months

An estimated wait time will be provided at the time of appointment booking.

Wait Times

Yes

Multiple Languages

Yes
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Preschool Comprehensive Assessment & Treatment Program

The Preschool Comprehensive Assessment & Treatment (PCAT) Program assesses children who require more intensive assessment than that provided through the Infant and Preschool Assessment Service (IPAS). These children have complex developmental and social-emotional needs. The type of assessment is specific to each child's and family's needs and may include home and school observations, standardized assessment tools, and / or inclusion in a preschool classroom group.

Telephone

780-735-7998

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

The eligibility requirements are as follows:

  • there must be a diagnostic question
  • the child is from 4 – 5 years of age
  • the child exhibits complex developmental needs and social-emotional challenges (e.g., learning, motor, behaviour, regulation, executive functioning, speech-language, etc.)
  • necessary assessments and primary and secondary treatment options have been attempted and accessed in the community

Wait times

An estimated wait time will be provided at the time of appointment booking.

Prosthetics Service | 780-735-7940

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
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Prosthetics Service

All prostheses are custom-designed and fit to meet the functional needs and / or goals of the client.

Telephone

780-735-7940

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Physician prescription required for each device.

Eligibility

Clients, of any age, must:

  • be medically stable
  • have low or absent limb sensitivity/pain
  • have minimal or reversible joint contractures
  • be able to learn and understand how to use a prosthetic device
  • be motivated to use a prosthetic device

Wait times

An estimated wait time will be provided at the time of appointment booking.

Fees

Devices are third party funded, cost-shared or self-pay.

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Protective Services

Protective Services responsibilities include:

  • safety of patients, staff, and visitors
  • protection of hospital and personal property
  • patrolling and observing activities in all areas of the hospital
  • prevention and detection of criminal activities
  • investigations conducted into security and fire-related matters
  • responding to security alarms, fire alarms, medical emergencies, hazardous situations
  • access control
  • lost and found
  • fire safety
  • safe walking
  • assisting with parking

Service language options

Languages other than English in which this service may be delivered.

Registration | 780-735-7593

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Registration

Patient Registration registers:

  • and pre-registers patients and collects demographic and financial information
  • patients for inpatient admissions, ambulatory clinic appointment, and emergency department services

Telephone

780-735-7593

Service Hours

Monday: 7:45 am - 4:00 pm.
Tuesday: 7:45 am - 4:00 pm.
Wednesday: 7:45 am - 4:00 pm.
Thursday: 7:45 am - 4:00 pm.
Friday: 7:45 am - 4:00 pm.

Resonance Service | 780-735-6319

Wait Times

Yes

Multiple Languages

Yes
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Resonance Service

The program sees people who have:

  • hypernasal speech with or without structural abnormalities of the hard or soft palates
  • resonance problems as a result of a neurological issue
  • had surgery involving the hard and / or soft palate
  • possible complications following tonsillectomy; or adenoidectomy
  • nasality related to a phonological or motor speech disorder
  • hyponasal speech and / or nasal obstruction.


Clients may be assessed and treated by a speech-language pathologist and / or otolaryngologist with the assessment involving

  • taking a clinical / medical history
  • perceptual and acoustic evaluation of resonance.

If a resonance disorder is found, the following may be recommended:

  • visualization of the velopharyngeal mechanism by flexible nasendoscopy or videofluoroscopy
  • therapy with a speech language pathologist

The program offers gender-affirming voice and communication training for individuals seeking to make their voice and / or other aspects of their communication congruent with their self-described gender identity and / or desires for gender expression.

Telephone

780-735-6319

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

3 Months

An estimated wait time will be provided at the time of appointment booking

Rett Clinic | 780-735-6333

Service hours

The Rett Clinic occurs four times per year (on the 5th Thursday of the month only). 

Multiple Languages

Yes
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Rett Clinic

People with Rett Syndrome have a complex number of health needs resulting in a progressive loss of skills. The patient / family attends one clinic day annually if needed, with sub-specialties scheduled depending on the patient's and family’s needs. The family / guardian must travel and accompany their child to a full day of Glenrose appointments.

NOTE:

  • people with newly diagnosed MECP2 (methyl CpG binding protein 2) genetic differences will be further investigated on a case-by-case basis
  • adults with genetic confirmation of Rett Syndrome are evaluated on a case-by-case basis

Telephone

780-735-6333

Service Hours

Thursday: 9:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

The service is targeted to:

  • children and youth (0 to 18 years of age) with Rett Syndrome
  • persons presenting with criteria for the genetic condition and a multidisciplinary need
  • adults with genetic confirmation of Rett Syndrome are evaluated on a case-by-case basis

Wait Times

Yes

Multiple Languages

Yes
View more information...

School Age Neurodevelopmental Assessment & Outreach Clinic

This clinic provides diagnosis for complex neurodevelopmental conditions,specifically Autism Spectrum Disorder in school age children who have exhausted assessment resources available in the community. The clinic also:

  • provides information about a child's abilities
  • refers to community resources as needed, and
  • recommends ways to help children grow and develop.

Please Note:Fort McMurray Outreach Assessments are virtual only.

Telephone

780-735-6115 (Central Intake)

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

School-aged children with complex developmental concerns which include two or more of these issues:

  • language
  • memory
  • cognitive ability
  • motor skills
  • perception
  • hearing
  • social interaction
  • academic learning
  • medical problems

Wait times

An estimated wait time will be provided at the time of appointment booking.

Seating Service | 780-735-6303

Wait Times

Yes

Multiple Languages

Yes
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Seating Service

The Glenrose Seating Service assesses people with a physical disability who have complex seating needs that commercial products don’t meet.


The Clinic offers:

  • custom-made seating systems to clients with physical disabilities and complex needs
  • education to caregivers and healthcare providers
  • advanced knowledge in adaptive seating.

Telephone

780-735-6303

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Children, adults, and geriatric clients with:

  • Complex mobility seating requirements, i.e., backrest or cushion that cannot be addressed by a community therapist, i.e., Level C custom and commercial, or
  • Level B custom and commercial, within the community and from outside the Edmonton Zone.

Note: Must have an appropriate wheelchair in place already, and have a community therapist to participate in the seating appointment (live or virtual) and be able to provide follow-up within the community as required.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Fees

Seating systems are third-party funded, cost-shared, or self-pay.

Sexual Health Service | 780-735-6290

Service hours

Availability of appointments are variable. To receive calls leave a message on our confidential voicemail Monday through Friday and a clinician will return your call.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Sexual Health Service

This confidential service provides education and counseling around sexual health that has been impacted by injury, illness, or disability, such as:

  • stroke
  • heart condition
  • diabetes
  • multiple sclerosis
  • spinal cord injury
  • spina bifida
  • cerebral palsy
  • traumatic brain injury
  • amputation
  • rheumatoid arthritis
  • hip replacement
  • osteotomy or prostate surgery

The Sexual Health Service provides:

  • Education and information to individuals, families, partners, caregivers, and professionals,
  • Assessment and treatment of sexual health concerns resulting from an injury, illness, or disability,
  • Referral to a wheelchair-accessible clinic:
    • For individuals requiring assistance with mobility (mechanical lift, sliding board) and/or individuals experiencing gynecological health concerns resulting from injury, illness, or disability.
    • Complex erectile dysfunction management.

Services are available to people of any age, sexual orientation, or relationship status, as well as family members and caregivers. For more information visit our web page.

Telephone

780-735-6290

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

This service targets patients who have had their sexual health impacted by injury, illness or disability.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Social Work | 780-735-7989

Multiple Languages

Yes
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Social Work

Assesses clients' needs and gives support to help them deal with illness or injury.

Services include:

  • help addressing concerns of clients, families, and members of the healthcare team
  • information and education (e.g., making good decisions, caregiver stress, career or work options, end-of-life care, child care options)
  • referrals to community resources and services (e.g., financial help, accommodation, transportation)
  • help solving conflicts within families and with the healthcare system
  • speaks with government agencies and departments on behalf of clients
  • support as clients transition home or to another care setting

Telephone

780-735-7989

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Spiritual Care | 780-735-7999 (Switchboard)

Multiple Languages

Yes
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Spiritual Care

Offers spiritual and emotional support for patients, families, and staff in the hospital. Services are for people of any religion or culture and may include:

  • help dealing with difficult decisions or issues of life and death
  • help talking about ethical concerns or problems
  • bereavement (grief) counselling

Support is available through:

  • compassionate staff members
  • prayer, ritual, or ceremonies
  • spiritual counsel
  • help linking people to their faith community
  • a space set aside for private prayer and services

Telephone

780-735-7999 (Switchboard)

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

START Psychiatry | 780-735-8872

Service hours

Hours of Operation:

  • MondayAssessment Clinic - clients attend either 9:30 - 11:00 AM or 11:30 - 1:00 PM
  • Tuesday/Thursday - clients attend 9:00 AM to 2:30 PM
  • Wednesday/Friday - clients attend 9:30 AM to 2:30 PM
  • Staff available from 8:00 AM to 4:00 PM

Wait Times

Yes

Multiple Languages

Yes
View more information...

START Psychiatry

Assessment Clinic: Determines eligibility for the program and assigns client to a specific stream of the program.

Day Hospital: Provides a group-format psychiatric rehabilitation program provided by an interdisciplinary team for older adults ( 65+ years of age) with mental health and complex psychosocial issues. The program focuses on mental health self-management, relapse prevention, community engagement, and improving overall quality of life. The program includes:

  • Group psychotherapy and psychoeducational to address depression, anxiety, grief and loss, and coping skills.
  • Individualized psychiatric evaluation, cognitive screening, medication review, discharge planning, and
  • Referral to follow-up programs and services.

Two streams of the Day Hospital are:

  • Tuesday / Thursday - for clients with mild cognitive impairment and/or who are not psychologically minded.
  • Wednesday / Friday - for young, active seniors with minimal or no cognitive changes and who are psychologically-minded.

Telephone

780-735-8872

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Clients must be older adults (65+ years of age) with complex psychiatric and psychosocial needs..

Wait times

Assessment Clinic: 2-4 weeks after referral has been received.

Day Hospital: 1-3 months after the Assessment Clinic appointment has been completed.

Fees

Assessment Clinic: No Fee.

Day Hospital: $25/day



Fee Reductions

Clients on Alberta Seniors Benefit (ASB) automatically receive a full fee waiver. Others with low income may apply for a fee reduction.

Service hours

Patients are seen at home. Times will be provided at time of appointment booking.

Multiple Languages

Yes
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Stroke Early Supported Discharge Program

Clients of SESD receive up to 6 weeks of virtual or in-home therapy. This program is intended for clients with mild to moderate deficits who cannot access outpatient rehabilitation services or for whom in-home therapy is deemed most appropriate. Clients actively participate in setting goals for their therapy. Stroke specialists provide support with overcoming barriers, reintegration with the community, and transfer to outpatient rehabilitation services if appropriate.

Telephone

780-735-6245

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

This program is targeted to clients who are medically stable with mild to moderate deficits requiring ongoing rehabilitation and have circumstances that prevent them from attending available outpatient ambulatory programs. The SESD Program is now completing appointments virtually and may continue in the future.

Switchboard | 780-735-7999

Service hours

Switchboard is answered 24/7 (Outside of office hours calls are forwarded)

View more information...

Switchboard

These services include:

  • answering incoming telephone calls
  • transferring telephone calls and
  • giving out authorized telephone numbers

Telephone

780-735-7999

Service Hours

Sunday: 9:00 am - 9:45 pm.
Monday: 7:00 am - 9:00 pm.
Tuesday: 7:00 am - 9:00 pm.
Wednesday: 7:00 am - 9:00 pm.
Thursday: 7:00 am - 9:00 pm.
Friday: 7:00 am - 9:00 pm.
Saturday: 9:00 am - 9:45 pm.

Multiple Languages

Yes
View more information...

Tertiary Neuropsychiatry and Specialty Clinics

The Tertiary Neuropsychiatry and Specialty Clinics offer tertiary level psychiatric services to children and adolescents with significant treatment resistant mental health problems not able to be managed in the community by a pediatrician and secondary level mental health supports.

To ensure children and youth are being connected with the right provider, the right place, in the right amount of time, a centralized model of intake is used. Incoming referrals are reviewed by an intake team and if appropriate, directed to the most appropriate specialized clinic. Our current clinics include:

  • Treatment Resistant Affective Disorders Clinic
  • Treatment Resistant ADHD Clinic
  • Complex Neuropsychiatry Clinic
  • Treatment Resistant PANS/PANDAS/Autoimmune Encephalitis Clinic.

We provide short-term management only. Once the goal of the referral is met, care will be transferred back to the referring physician for ongoing management.

Telephone

780-735-7928

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

  • The child or youth must be between the ages of 5 and 17 years old
  • I.Q. must be greater than 70
  • There must be evidence of failed medication trial(s)
  • Evidence of secondary level mental health support (e.g. CYFAMH clinics, therapist or counselor, RCSD, CASA, etc.)
  • Formal Psychological, OT, SLP testing and comprehensive mental health assessment preferred
  • Current physical exam and bloodwork with applicable labs
  • Referral must be made by a Physician
  • Alberta only

Urodynamics | 780-735-7920

Service hours

This service is closed on Thursdays and during STAT holidays.

Wait Times

Yes
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Urodynamics

The Urodynamics service is for people of all ages who have a neurogenic bladder or have problems with urination, i.e. examination of how well the bladder, sphincters and urethra are storing and releasing urine.

This service provides:

  • assessment,
  • testing, and
  • recommendations for treatment.

Telephone

780-735-7920

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Wait times

An estimated wait time will be provided at the time of appointment booking

Vestibular Clinic | 780-735-8231

Service hours

The Vestibular Clinic is usually held 2 Friday mornings per month. Closed during weekends and statutory holidays. The public is able to contact the service Mondays-Fridays 8:00 am to 4:00 pm.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
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Vestibular Clinic

The Vestibular Clinic offers an interdisciplinary consultation visit for tertiary assessment and management of clients with complex peripheral and central vestibular disorders, including complex peripheral disorders such as:

  • Meniere's disease
  • Unilateral / bilateral vestibular weakness
  • Benign Paroxysmal Positional Vertigo (BPPV)
  • Central vestibular disorders (problems with the brain's control of balance).

Telephone

780-735-8231

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Referral is only accepted from otolaryngologists, neurologists and Glenrose physiatrists.

Eligibility

Adolescent to geriatric patients who require tertiary assessment and management of complex peripheral and central vestibular disorders such as:

  • Meniere's disease,
  • vestibular loss, or
  • Benign Paroxysmal Positional Vertigo (BPPV).

Patients must be able to cooperate with test procedures and be willing to follow-through with any prescribed rehabilitation.

Please note: Equipment weight restrictions limit testing to clients less than or equal to 300 lb body weight.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Vestibular Rehabilitation | 780-735-8231

Service hours

Closed during Statutory holidays.

Wait Times

Yes
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Vestibular Rehabilitation

Vestibular rehabilitation is an exercise-based approach designed to facilitate the brain's compensation for damage to the inner ear balance system. It provides specialized physical therapy assessment and intervention for clients who have confirmed vestibular disorders supported by objective findings on testing. At the Glenrose, vestibular rehabilitation is provided by physical therapists using specialized technologies in the treatment of unilateral or bilateral vestibular hypofunction and Benign Paroxysmal Positional Vertigo.

Telephone

780-735-8231

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Eligibility

Adolescent to geriatric patients with a confirmed diagnosis of peripheral and/or central vestibular disorder. Patients must be able to cooperate with test procedures and be willing to follow-through with any prescribed rehabilitation.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Videonystagmography Services

VNG (videonystagmography) tests are done on people who have problems with:

  • dizziness
  • loss of balance

The assessment helps determine whether a patient's dizziness is caused by inner ear disease, e.g. benign paroxysmal positional vertigo (BPPV), Meniere's or some other cause.

NOTE: There is a current weight limitation on equipment capacity of 300 lbs or less.

Telephone

780-735-6011

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Referrals are accepted from physicians only.

Eligibility

Clients must have complex balance problems and be at least 7 years of age to undergo the balance assessment and follow multi-step directions.
PLEASE NOTE: For all VNG and rotary chair testing, equipment weight restrictions limit testing to clients less than or equal to 300 lb body weight.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Voice Clinic | 780-735-6319

Wait Times

Yes

Multiple Languages

Yes
View more information...

Voice Clinic

Service includes:

  • speech-language pathology assessments
  • ongoing care and regular follow-up
  • suggestions and recommendations to speech-language pathologists and doctors

The program offers gender-affirming voice and communication training for individuals seeking to make their voice and / or other aspects of their communication congruent with their self-described gender identity and / or desires for gender expression.

Telephone

780-735-6319

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

People with voice problems related to:

  • neurological injury or disease (e.g. brain injury, stroke, vocal fold paralysis, spasmodic dysphonia)
  • problems due to a medical problem or disease (e.g. polyps, papilloma, cancer)
  • problems due to using the voice (e.g. vocal misuse, muscle tension, vocal cord dysfunction)

Wait times

An estimated wait time will be provided at the time of appointment booking.

Volunteer Resources | 780-735-7986

Multiple Languages

Yes
View more information...

Volunteer Resources

Our volunteer roles share a commitment to improving the quality of the patient and family experience.

Volunteers are:

  • way-finders who help guide patients and families around our busy facilities,
  • friendly visitors who spend time with our socially isolated patients,
  • patient and family advisors who provide input and direction to AHS on numerous committees,
  • supporters of our volunteer retail operations - where the proceeds are returned to AHS to provide patient care and comfort.

For general information about volunteering with AHS please visit our website.

Telephone

780-735-7986

Service language options

Languages other than English in which this service may be delivered.

Wheelchair Weigh In | 780-735-8811 , 780-735-8880

Service hours

The service is provided 1:00 PM - 4:00 PM on the first and third Thursday of each month.

Multiple Languages

Yes
View more information...

Wheelchair Weigh In

The Wheelchair Weigh In offers service to weigh people who use wheelchairs and can measure their weight changes.

Clients must bring someone with them who can help them get on and off the scale. Staff only take measurements and are not able to help clients get on or off the scale.

Telephone

780-735-8811 , 780-735-8880

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.